We serviced a
WHIRLPOOL FREEZER
Model WRS311SDHM08
Near Spring, TX 77373
Gary L
Job Details: 04/19/2023
Ordering parts ; ordrng 1 Wpw10384183 (Thermistor) and 1 W11650659 (Heater)
We serviced a
WHIRLPOOL DRYER
Model WED4616FW0
Near Houston, TX 77069
Gary L
Job Details: 04/19/2023
Ordering parts ; ordrng 1 Wpw10446920 (Start switch) and 1 Wpw10569603 (Switch)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Spring, TX 77373
donnie
Job Details: 04/19/2023
"Unit turn table motor is vibrating, tightened screws on motor ,operations are correct now"
We serviced a
WHIRLPOOL WASHER
Model MVW7230HC0
Near Atascocita, TX 77346
leonard
Job Details: 04/19/2023
replaced faulty gearcase and slider and clutch and stator and rotornd shorted control board and ran test cycle. test ok
We serviced a
JENN-AIR M/W OTR
Model JMV8208CS3
Near Humble, TX 77338
leonard
Job Details: 04/19/2023
assisted Donnie
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Humble, TX 77338
leonard
Job Details: 04/19/2023
replaced leaky and faulty motor capacitor and ran test cycle. test ok; used 1 W11428524 (CAPACITOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSF705HPS
Near Galveston, TX 77554
dadrick
Job Details: 04/19/2023
order parts; ordrng 2 wpw10346924 (pads)s
We serviced a
KITCHEN AID ICE MAKER
Model KUIX535HPS00
Near Galveston, TX 77554
dadrick
Job Details: 04/19/2023
order part if cust appruves repair; ordrng 1 W11542867 (pump)
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Galveston, TX 77551
dadrick
Job Details: 04/19/2023
checked over unit. found loose bolt that hold the rotor. reinstaled rotor bolt. unit working as ddsigned.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Texas City, TX 77591
dadrick
Job Details: 04/19/2023
order part; ordrng 1 W11368911 (ui cntrl) and 1 W11305308 (cntrl)
We serviced a
KITCHENAID REFRIGERATOR
Model KSC23E8EYY03
Near Spring, TX 77379
Gary L
Job Details: 04/19/2023
Found inlet tube to ice maker frozen. Removed ice from inlet tube and cycled ice maker. Unit is working fine
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL03
Near Houston, TX 77096
Clayton
Job Details: 04/18/2023
replaced evap cover
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Conroe, TX 77304
james
Job Details: 04/18/2023
Checked unit and replaced shorted UI and control board. Ran auto test cycle and unit checks ok.
We serviced a
WHIRLPOOL FREEZER
Model KRMF706ESS01
Near Conroe, TX 77304
james
Job Details: 04/18/2023
Checked unit and replaced leaky FF evaporator and locked compressor. Recharged system and unit checks ok and is exchanging heat. Assisted by Tech JP. Talked to Keshia at Trade Partners and issued AUTH# k16r510nl2
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Richmond, TX 77406
raul
Job Details: 04/18/2023
Replaced handle
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Fulshear, TX 77441
martin
Job Details: 04/18/2023
Replaced water valve
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Houston, TX 77058
chris
Job Details: 04/18/2023
Found loose connection at door switch. Reinstalled loose connection. Unit is now working as intended
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Friendswood, TX 77546
chris
Job Details: 04/18/2023
Found faulty Gearcase and wash plate part order ; ordrng 1 W11393685 (Gearcase) and 1 W10752283 (Washplate)
We serviced a
KITCHEN AID WINE COOLER
Model KUWR214KSB00
Near Willis, TX 77318
james
Job Details: 04/18/2023
"attempted to remove damaged door to install new door but the fastners that connect door to cabinet have been stripped by installers. Talked to Rob at Tech Line and he advised to use a larger torx 7,10,12,15 needle nose pliers and use a hammer to drive torx ibto top of fastner then remove with a nutdriver. Also need 4 fastners for door mounts to cabinet and will have to send to parts research for part number.Issued SR# 7736210557; saved tckt"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Spring, TX 77382
Josue
Job Details: 04/18/2023
Replaced parts. Ran diagnostics. All operations are correct. Customer approved.
We serviced a
KITCHENAID DRYER
Model med6230hw2
Near Houston, TX 77079
jerrell
Job Details: 04/18/2023
Installed listed parts all operations normal.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Richmond, TX 77406
raul
Job Details: 04/18/2023
Bottom panel and fasteners
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ
Near Spring, TX 77388
Gary L
Job Details: 04/18/2023
Removed and replaced thermistor for the third time Also replaced wire harness
We serviced a
JENN-AIR REFRIGERATOR
Model JF42SSFXDA02
Near Houston, TX 77024
angel
Job Details: 04/18/2023
Replaced faulty tubing all ok no problems and cleared restriction all ok no problems
We serviced a
KITCHENAID BUILT IN MICROWA
Model KOCE500ESS11
Near Spring, TX 77382
Josue
Job Details: 04/18/2023
"Intermittently works with or without heat. Ordering parts. Three wgt, two tech with DO; ordrng 1 W11356968 (Inverter harness) and 1 W11398764 (Filter board) and 1 W11238401 (Transformer) and 1 W11346197 (Magnetron) and 1 W11449277 (Interlock switches) and 1 W11325604 (Inverter)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near League City, TX 77573
Osiel
Job Details: 04/18/2023
Found faulty drip pan replaced pan unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near El Lago, TX 77586
Osiel
Job Details: 04/18/2023
Found faulty pump replaced pump unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near League City, TX 77573
Osiel
Job Details: 04/18/2023
Found faulty drain pump replaced pump unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Texas City, TX 77591
dadrick
Job Details: 04/18/2023
checked over unit. found bad capacitor. instaled new capacitor. unit working as designed.
We serviced a
WHIRLPOOL ICEMAKER
Model WUI75X15HZ01
Near Houston, TX 77025
Clayton
Job Details: 04/18/2023
checked unit replaced shorted cutter grid; used 1 W10919199 (GRIDCUTTER) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW0
Near Houston, TX 77002
Clayton
Job Details: 04/18/2023
replaced leaking bellowes; used 1 w11314648 (bellows) from stock
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Houston, TX 77044
donnie
Job Details: 04/18/2023
"Unit needs rollers limiters and pulley; ordrng 1 Wp3391914 (T-stat) and 1 Wp3387747 (Heater) and 1 Wpw10131172 (Belt) and 1 W10837240 (Pulley) and 4 Wpw10314173 (Roller)s and 1 279973 (Limiter) and 1 W10802681 (Housing) and 1 W10909685 (Limiter) and 1 Wp8577274 (Thermistor), states that autho needed"
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS00
Near Tomball, TX 77377
donnie
Job Details: 04/18/2023
Helped KD pull and repair cooktop
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Katy, TX 77494
raul
Job Details: 04/18/2023
"Replace drain pump, dispenser, thermostat, control board"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Katy, TX 77493
raul
Job Details: 04/18/2023
Ran diagnostics and found error code F7E4 (Basket Re-engagement) will need slider and clutch; ordrng 1 W10734521 (Slider) and 1 W10754448 (Clutch)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Houston, TX 77079
jerrell
Job Details: 04/18/2023
"Ran diagnostics test could not duplicate issue at this time customer to,call back if there are any issues."
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Houston, TX 77041
Louis R
Job Details: 04/18/2023
DL# W16RBP1NL2 replaced bad control
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Conroe, TX 77301
james
Job Details: 04/18/2023
Checked unit and replaced shorted drain pump. Unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM02
Near Houston, TX 77093
Gary L
Job Details: 04/18/2023
Not sure why unit is leaking. Send second opinion ; O-emld tckt
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JW1
Near Spring, TX 77380
Josue
Job Details: 04/18/2023
Both bake and broil not turning on. Ordering part. ; ordrng 1 W11594187 (Ctrl elec)
We serviced a
KITCHENAID OVEN
Model KODE300ESS04
Near Spring, TX 77373
angel
Job Details: 04/18/2023
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS00
Near Tomball, TX 77377
Josue
Job Details: 04/18/2023
DO helped uninstall unit to replace manifold. Reinstalled. Ran diagnostics. All operations are correct. Customer approved. Spoke to Kent with safety team. Authorization: W16R5Z0WL2
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Alvin, TX 77511
chris
Job Details: 04/18/2023
Per tech line unit has been deemed non repairable. Unit. Has a leak inside the cabinet found leak doing the nitrogen test with soapy water.
We serviced a
WHIRLPOOL RANGE
Model WFG510S0AW2
Near Spring, TX 77373
Josue
Job Details: 04/18/2023
Explained to customer use and care guide. All operations are correct at this time and found no errors. Customer paid service fee authorization #02405P
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS00
Near Houston, TX 77094
jerrell
Job Details: 04/18/2023
Installed modules ran test all operations normal.
We serviced a
WHIRLPOOL ICEMAKER
Model WUI75X1510B00
Near Houston, TX 77077
jerrell
Job Details: 04/18/2023
Could not duplicate issue at this time customer to call back if there are any issues.
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Richmond, TX 77406
martin
Job Details: 04/18/2023
Replaced manifold
We serviced a
KITCHENAID OVEN
Model KEBS207SSS00
Near Katy, TX 77494
martin
Job Details: 04/18/2023
"Inspected both upper and lower ovens Found upper broil element broken worn out and creating sparking during preheating. Inspected bottom oven and thats working properly at this time Provided customer to replace both upper oven broil, bake elements and temperature sensor"
We serviced a
KITCHENAID OVEN
Model KOCE507ESS20
Near Fulshear, TX 77441
raul
Job Details: 04/18/2023
Assisted MY
We serviced a
MAYTAG DRYER
Model MGD6230HW1
Near Houston, TX 77005
Clayton
Job Details: 04/18/2023
order parts; ordrng 1 w11549461 (motor) and 1 WP697772 (blower wheel)
We serviced a
WHIRLPOOL WASHER
Model WTW4950XW3
Near Houston, TX 77030
Clayton
Job Details: 04/18/2023
replacedshorted water valve
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFG02
Near Houston, TX 77025
Clayton
Job Details: 04/18/2023
checked unit adjusted the door switch and checked operation
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD612ESS01
Near Bellaire, TX 77401
Clayton
Job Details: 04/18/2023
replaced all led modules
We serviced a
KITCHENAID OVEN
Model KOCE507ESS20
Near Fulshear, TX 77441
martin
Job Details: 04/18/2023
Replaced parts list Unit is working properly at this time
We serviced a
WHIRLPOOL STACK UNIT
Model WETLV27HW2
Near Houston, TX 77057
angel
Job Details: 04/18/2023
Needs parts; ordrng 1 W11481725 (Control)
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS02
Near Houston, TX 77098
angel
Job Details: 04/18/2023
Replaced faulty touchpad and display all ok no problems
We serviced a
WHIRLPOOL OVEN
Model JJW2830DP02
Near Bellaire, TX 77401
angel
Job Details: 04/18/2023
Replaced shorted panel all ok no problems
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW3
Near Houston, TX 77092
Louis R
Job Details: 04/18/2023
Replaced broken strike; used 1 W11457841 (Strike) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Houston, TX 77092
Louis R
Job Details: 04/18/2023
Fixed freezer door seal gap
We serviced a
MAYTAG WASHER
Model MVWC415EW2
Near Houston, TX 77088
Louis R
Job Details: 04/18/2023
Found F7E6 error; ordrng 1 W10832724 (Motor) and 1 W10903242 (Harness) and 1 W11124822 (Control) and 1 W10913953 (Shifter) and 1 W11395618 (Capacitor)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Houston, TX 77022
Louis R
Job Details: 04/18/2023
Ran diagnostics. Unit operating as normal.
We serviced a
WHIRLPOOL FREEZER
Model WRT348FMES00
Near Stafford, TX 77477
roosevelt
Job Details: 04/18/2023
replaced bad compressor; used 1 WPW10143759 (DRIERUV) from stock
We serviced a
JENN-AIR REFRIGERATOR
Model JS48PPDUDE01
Near Sugar Land, TX 77479
roosevelt
Job Details: 04/18/2023
dent on door skin dl auth# is j16r2y0al2; ordrng 1 W10800812 (door-skin)
We serviced a
KITCHEN AID REFRIGERATOR
Model KSSC48QTS03
Near Sugar Land, TX 77479
roosevelt
Job Details: 04/18/2023
bad conrols julia is gettong part ordered; ordrng 1 W10789107 (cntrl-elec)
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KPS1
Near Houston, TX 77040
jerrell
Job Details: 04/18/2023
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Houston, TX 77041
jerrell
Job Details: 04/18/2023
Tech assist for lr
We serviced a
WHIRLPOOL DRYER
Model LDR3822PQ3
Near Houston, TX 77041
jerrell
Job Details: 04/18/2023
Adjust dryer exhaust all operations normal
We serviced a
WHIRLPOOL WASHER
Model MVW5430MW0
Near Hitchcock, TX 77563
Osiel
Job Details: 04/18/2023
Found broken knobs part order no return date ; ordrng 1 W11328381 (Large knob) and 2 W11398762 (Small knobs)s
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Houston, TX 77092
Louis R
Job Details: 04/18/2023
Fixed door hinge receptacles
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Houston, TX 77092
Louis R
Job Details: 04/18/2023
Fixed loose connection to element
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW0
Near Houston, TX 77022
Louis R
Job Details: 04/18/2023
Fixed loose door hinge
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Porter, TX 77365
leonard
Job Details: 04/18/2023
"replaced broken surface lamp and housing and checked operations. ck ok; used 1 W10210871 (HOUSNGLMP), and 1 8206232A (BULBLIGHT) from stock"
We serviced a
MAYTAG M/W OTR
Model MMV4207JZ00
Near Galveston, TX 77554
dadrick
Job Details: 04/18/2023
checked over unit. found bad cntrl and blower motor. auth#m16rac1npl2
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near New Caney, TX 77357
leonard
Job Details: 04/18/2023
adjusted simmer flames on rt. and left front burners and checked operations. ck ok
We serviced a
WHIRLPOOL RANGE
Model WFG525SOJS2
Near Conroe, TX 77385
donnie
Job Details: 04/18/2023
"Repaired low flames on front two burners,operations are correct"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Texas City, TX 77590
dadrick
Job Details: 04/18/2023
checked over unit. found bad door. instaled new door. unit working as designed. auth# w16rab1nl2
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ08
Near New Caney, TX 77357
leonard
Job Details: 04/18/2023
"replaced broken surface lamp housing and checked operations. ck ok; used 1 W10210871 (HOUSNGLMP), and 1 8206232A (BULBLIGHT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Houston, TX 77073
donnie
Job Details: 04/18/2023
Unit was exchanged
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Texas City, TX 77591
dadrick
Job Details: 04/18/2023
checked over unit. found unit not getting water from wall fauset. found wall fauset closed. open wall fauset. unit working as designed.
We serviced a
KITCHEN AID ICEMAKER
Model KUIX535HPA01
Near Humble, TX 77339
leonard
Job Details: 04/18/2023
order parts 2wgt; ordrng 1 W11542867 (pump) and 1 1901A (pump)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near New Caney, TX 77357
leonard
Job Details: 04/18/2023
order parts 3wgt; ordrng 1 W11217817 (suspension) and 1 W11454372 (gearcase)
We serviced a
WHIRLPOOL FREEZER
Model WRS325SDHZ08
Near New Caney, TX 77357
leonard
Job Details: 04/18/2023
"defrosted frost build up on freezer evaporator and replaced broken wire harness and heater and faulty thermister and clip and checked operations. ck ok; used 1 W11650662 (heater), 1 W11546684 (CLIP), 1 w11546681 (wire harness), and 1 WPW10384183 (THERMISTOR) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KBS0
Near Humble, TX 77339
donnie
Job Details: 04/18/2023
Rebooted unit. Operations are correct now
We serviced a
JENN-AIR DISHWASHER
Model JDTSS244GP0
Near Spring, TX 77386
donnie
Job Details: 04/18/2023
Repaired open circuit black wire at terminal block. Operations are correct now
We serviced a
WHIRLPOOL1299] REFRIGERATOR
Model WRS325SDHZ08
Near Shenandoah, TX 77384
james
Job Details: 04/18/2023
Order parts reschedule with customer2 manw/ JP3wgtR600 unit; ordrng 1 W11580057 (COMPRESSOR) and 1 W11546692 (EVAPORATOR) and 1 W11504449 (COUPLER) and 1 W11506619 (COUPLER) and 1 W11109499 (drier-tube) and 1 W11504433 (COUPLER) and 1 W11504447 (COUPLER) and 1 W10913906 (coupler)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Houston, TX 77069
Gary L
Job Details: 04/18/2023
Found obstruction in drain pump. Removed obstruction from drain pump and checked operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Spring, TX 77373
Gary L
Job Details: 04/18/2023
Found faulty thermistor. Removed and replaced defrost thermistor and checked operation ; used 1 Wpw10384183 (Thermistor) from stock
We serviced a
WHIRLPOOL OVEN
Model KKODE500ESS
Near Spring, TX 77386
donnie
Job Details: 04/18/2023
Error code f8 01; ordrng 1 W11448962 (Board) and 1 W11598200 (Board) and 2 W11598119 (Blower)s and 1 W11600643 (Ui)
We serviced a
JENN-AIR RANGE
Model JGRP436HM01
Near Magnolia, TX 77354
Josue
Job Details: 04/18/2023
Repaired right front burner head. Ran tests. All operations are correct. Customer approved and is aware of use and care guide.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Tomball, TX 77375
Josue
Job Details: 04/18/2023
"Took pictures and videos of operations. All operations are correct at this time, and could not duplicate issue. Customer will contact whirlpool."
We serviced a
WHIRLPOOL DRYER
Model WED6120HW2
Near Conroe, TX 77304
Josue
Job Details: 04/18/2023
"Customer had builder check the vent trap outside the house; they found the cover still on and had to remove so that the dryer operates efficiently. They cleared all the lint out. Ran operations on dryer, and all ops okay. Explained use and care guide to customer. Customer approved and will not overload."
We serviced a
MAYTAG WASHER
Model MHWC7500YWO
Near New Caney, TX 77357
leonard
Job Details: 04/18/2023
removed debris from drain pump filter and ran test cycle. test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Rosharon, TX 77583
derrick
Job Details: 04/18/2023
Order gear case; ordrng 1 W11454734 (Gear case)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Sugar Land, TX 77498
derrick
Job Details: 04/18/2023
Assisted RO will seal system
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Sugar Land, TX 77479
derrick
Job Details: 04/18/2023
Found right front leg had vibrated out of position. Put back on and informed consumer about rubber pads under the feet of the washer
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Pearland, TX 77581
derrick
Job Details: 04/18/2023
Replaced bad capacitor and checked operation of unit ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Houston, TX 77035
derrick
Job Details: 04/18/2023
Replaced shorted control and checked operation of unit ok
We serviced a
AMANA DISHWASHER
Model ADB1400AGB3
Near Houston, TX 77071
derrick
Job Details: 04/18/2023
We serviced a
WHIRLPOOL WASHER
Model WTW61208W2
Near Arcola, TX 77583
derrick
Job Details: 04/18/2023
Replaced bad capacitor. Could not test. Unit not connected in garage
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Rosharon, TX 77583
derrick
Job Details: 04/18/2023
Replaced bad console and checked operation of unit ok