We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Richmond, TX 77407
raul
Job Details:
06/29/2023
Will need right and left hinge; ordrng 1 W11573703 (LH hinge) and 1 W11573702 (Rh Hinge)
We serviced a
WHIRLPOOL M/W OTR
Model WMH75021HZ0
Near Richmond, TX 77407
raul
Job Details:
06/29/2023
Upon arrival customer mentioned that there was a popping spark sound that happened inside microwave. I then tried to recreate spark and I couldnt. There was no spark or humming just normal sound. Unit was working and heating as intended. I tried multiple times. Called safety to document sr 7736676230
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Richmond, TX 77407
raul
Job Details:
06/29/2023
Upon arrival unit was disconnected from outlet. Customer explained that he is also experiencing a delay in front right burner to ignite. I went to reset GFCI breaker and it was not letting me reset even with range not plugged in. I then used my extension cord and plug it in a different outlet and the range came on with no issue. I called tech line to document and also about delay ignition and they explained its normal and they usually have a delay of about 4-6 seconds. SR 7736745079 I also documented with safety. I advised customer to get with a electrician to check what is going on with his outlet or breaker.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Tomball, TX 77375
donnie
Job Details:
06/29/2023
Helped KD repair refrigerator
We serviced a
WHIRLPOOL1299] WASHER
Model WTW4850HW3
Near Houston, TX 77082
raul
Job Details:
06/29/2023
Replaced control board. We couldnt test it due to unit being in shop.
We serviced a
KITCHEN AID DISHWASHER
Model KDTM704KPS1
Near Houston, TX 77005
Clayton
Job Details:
06/29/2023
order part; ordrng 1 w11629916 and 1 w11412291
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Houston, TX 77005
Clayton
Job Details:
06/29/2023
checked unit cycled ice maker did not find a problem at this time
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Bellaire, TX 77401
Clayton
Job Details:
06/29/2023
order part; ordrng 1 w11413340
We serviced a
WHIRLPOOL DISHWASHER
Model KUDE60FXBL1
Near Bellaire, TX 77401
Clayton
Job Details:
06/29/2023
order part; ordrng 1 W11177741 (gasket)
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Bellaire, TX 77401
Clayton
Job Details:
06/29/2023
checke unit theunit needs the gearcase and clutch replaced the customer declined the repair
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FARXXY07
Near Deer Park, TX 77536
ricky
Job Details:
06/29/2023
needs slides; ordrng 2 w11658402s
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ3
Near Baytown, TX 77521
ricky
Job Details:
06/29/2023
"needs cap and diode, cust declines repair"
We serviced a
WHIRLPOOL DRYER
Model WED5840SW0
Near Baytown, TX 77523
ricky
Job Details:
06/29/2023
found and replaced shorted stat and cycled; used 1 W10900067 (CUTOFF-TML) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Baytown, TX 77521
ricky
Job Details:
06/29/2023
found and replaced stalled comp
We serviced a
WHIRLPOOL LAUNDRY
Model WTW6120HW1
Near Katy, TX 77449
martin
Job Details:
06/29/2023
"Replaced controls, machine began to fill and wash but when it came to drain it stoppedCalled tech support to document SR# 7736745624With tech assistance found out wire harness was bad and will need replacing ; ordrng 1 W11591637 (Lower wire harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Houston, TX 77041
Louis R
Job Details:
06/29/2023
Fixed gasket
We serviced a
AMANA OVEN
Model AGR4230BAB5
Near Houston, TX 77091
Louis R
Job Details:
06/29/2023
Replace bad oven cover and grates
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Missouri City, TX 77459
roosevelt
Job Details:
06/29/2023
checked and recalbrated washer and all function worked as designed
We serviced a
WHIRLPOOL WASHER
Model WRS325SDHZ08
Near Arcola, TX 77583
roosevelt
Job Details:
06/29/2023
bad damper; ordrng 1 w11645127 (damper)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB3
Near Arcola, TX 77583
roosevelt
Job Details:
06/29/2023
replaced bad gasket
We serviced a
MAYTAG WASHER
Model MVW7232HC0
Near Fresno, TX 77545
roosevelt
Job Details:
06/29/2023
checked and called tech line and spoke with criss all function worked as designed and was advised to give service pointer w11499341 not to push the extra power button it will use less water sr# is 7736743455
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW4
Near La Marque, TX 77568
angel
Job Details:
06/29/2023
Needs parts; ordrng 1 W10721967 (Cam) and 1 W11454741 (Gearcase)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Dickinson, TX 77539
angel
Job Details:
06/29/2023
F6e3 needs parts; ordrng 1 W11449841 (Gearcase) and 1 W10754448 (Clutch) and 1 W10734521 (Slider)
We serviced a
MAYTAG WASHER
Model MVWB835DW
Near Hitchcock, TX 77563
angel
Job Details:
06/29/2023
F0e5 f2e1 f1e1 also will need 2x labor; ordrng 1 W11112656 (Console) and 1 W11400681 (Control) and 1 W11393685 (Gearcase) and 1 W11219115 (Tub) and 1 W10811960 (Basket) and 1 W10915700 (Stator) and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W10915701 (Rotor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT348FMES04
Near Kemah, TX 77565
angel
Job Details:
06/28/2023
Fixed loose evaporator fan mount retested unit all ok no problems
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS03
Near Houston, TX 77025
derrick
Job Details:
06/28/2023
Unit has floor damage from water line installation leak. We cannot repair until the floor is replaced because the entire refrigerator has to be uninstalled to replaced floor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Houston, TX 77007
Louis R
Job Details:
06/28/2023
Fixed jammed ice maker
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW2
Near Houston, TX 77007
Louis R
Job Details:
06/28/2023
Fixed bad drain pump. DL# W17M1U1NL2
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Hockley, TX 77447
gary
Job Details:
06/28/2023
"Ran diagnostics, customer advised on rinse aid and water temp. All functions checked ok at this time"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Houston, TX 77044
leonard
Job Details:
06/28/2023
assisted Donnie
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ2
Near Houston, TX 77048
chris
Job Details:
06/28/2023
Found faulty touch module part order ; ordrng 1 W11280096 (Touch module)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM02
Near Houston, TX 77077
jerrell
Job Details:
06/28/2023
Reinstalled door handle ran test all operations normal.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Houston, TX 77077
jerrell
Job Details:
06/28/2023
Reinstalled loose connections on control ran diagnostics recalibrated unit all test normal.
We serviced a
WHIRLPOOL ICEMAKER
Model WUI75X15HZ00
Near Montgomery, TX 77356
james
Job Details:
06/28/2023
Order parts reschedule with customer2 man w/ JP3wgt; ordrng 1 WPW10605286 (compressor) and 1 WPW10534030 (valve-gas) and 1 WP2313624 (condenser) and 1 WPW10218037 (evaporator) and 1 W10843121 (filter dryer non uv) and 1 W10913906 (coupler)
We serviced a
WHIRLPOOL DRYER
Model MED6230HW2
Near League City, TX 77573
angel
Job Details:
06/28/2023
Cleared f7 error and retested unit all ok no problems
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Houston, TX 77044
leonard
Job Details:
06/28/2023
assisted Donnie
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Spring, TX 77373
donnie
Job Details:
06/28/2023
Helped LV repair dryer
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Tomball, TX 77375
gary
Job Details:
06/28/2023
Ordering replacement drive motor and moisture sensor pad; ordrng 1 279827 (Drive motor) and 1 W10853313 (Sensor)
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Brookshire, TX 77423
martin
Job Details:
06/28/2023
Inspected and found filter chute partially clogged with lintCleared and venting properly now
We serviced a
MAYTAG WASHER
Model MED4500MW0
Near League City, TX 77573
chris
Job Details:
06/28/2023
Found faulty timer and knob. Part order ; ordrng 1 W11566735 (Timer) and 1 W11675852 (Knob)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS9
Near La Porte, TX 77571
ricky
Job Details:
06/28/2023
found and correctly installed cnt asy
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Manvel, TX 77578
chris
Job Details:
06/28/2023
Replaced faulty magnetron. Unit is now working as intended
We serviced a
WHIRLPOOL M/W OTR
Model WMH54521JZ0
Near Houston, TX 77084
jerrell
Job Details:
06/28/2023
Need to order; ordrng 1 W11662632 (MOTOR-FAN) and 1 W10818686 (MAGNETRON) and 1 W10850446 (CAPACTR-MG) and 2 W11256462 (DIODE)s
We serviced a
WHIRLPOOL DRYER
Model WED5605MC0
Near Cypress, TX 77433
Gary L
Job Details:
06/28/2023
Could not repair unit. Possibly Sr. 7736163692Safety team advised. Customer calling whirlpool for further instructions
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Pearland, TX 77581
Osiel
Job Details:
06/28/2023
Found faulty gearcase replaced gearcase unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL OTR MICROWAVE
Model wmh31017hs09
Near Houston, TX 77077
jerrell
Job Details:
06/28/2023
Installed listed parts all operations normal.W17m490apL2
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HPS00
Near Galveston, TX 77554
dadrick
Job Details:
06/28/2023
order parts; ordrng 2 w11561037 (pads)s
We serviced a
WHIRLPOOL KITCHEN
Model KRMF706ESS01
Near Montgomery, TX 77356
james
Job Details:
06/28/2023
Order parst reschedule with customer2 man w/ JP4wgt; ordrng 1 W11492867 (EVAPORATOR ff) and 1 WPW10608485 (evaporator FR) and 1 W10832994 (compressor) and 1 WPW10143759 (dryer) and 1 W10913906 (coupler)
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near League City, TX 77573
angel
Job Details:
06/28/2023
F7e1 needs parts; ordrng 1 W11449840 (Gearcase) and 1 W11395618 (Cap)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Houston, TX 77044
donnie
Job Details:
06/28/2023
"Replaced dishwasher door, operations are correct now"
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW
Near Houston, TX 77037
Gary L
Job Details:
06/28/2023
Ordering parts ; ordrng 1 W11124710 (Control)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ08
Near Baytown, TX 77521
ricky
Job Details:
06/28/2023
need cnts; ordrng 1 w11175577 and 1 w11552018
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB09
Near Baytown, TX 77521
ricky
Job Details:
06/28/2023
found and replaced warped door
We serviced a
MAYTAG WASHER
Model MVWB765FW
Near Crosby, TX 77532
ricky
Job Details:
06/28/2023
replaced revised agit
We serviced a
KITCHEN AID OVEN
Model KEBS207SSS04
Near Crosby, TX 77532
ricky
Job Details:
06/28/2023
"needs bk and brl element, cust choses not to repair"
We serviced a
KITCHENAID RANGE
Model KFDC506JSS00
Near Galveston, TX 77550
dadrick
Job Details:
06/28/2023
checked over unit. found bad cntrls. instaled new cntrls. unit working as designed.
We serviced a
MAYTAG DRYER
Model MED6500MBK0
Near Crosby, TX 77532
ricky
Job Details:
06/28/2023
need cnts; ordrng 1 w11578596 and 1 w11564422 and 1 w11557403
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW0
Near Houston, TX 77062
Osiel
Job Details:
06/28/2023
Replaced burner valve unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Seabrook, TX 77586
Osiel
Job Details:
06/28/2023
Replaced faulty controls unit is working as intended no issues found at this time
We serviced a
JENN-AIR RANGE
Model JDRP548HL01
Near Richmond, TX 77406
raul
Job Details:
06/28/2023
We replaced hinges on small oven door.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Fulshear, TX 77441
raul
Job Details:
06/28/2023
"I lubricated hinges, door is working as designed. I tested it in front of customer. Customer was pleased."
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Houston, TX 77087
chris
Job Details:
06/28/2023
Found control board error. Unit needs new control and user interface part order ; ordrng 1 W11550649 (Control) and 1 W11325569 (User interface)
We serviced a
WHIRLPOOL WASHER
Model Mvwb850yw1
Near Houston, TX 77064
Gary L
Job Details:
06/28/2023
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Houston, TX 77086
Gary L
Job Details:
06/28/2023
Send second opinion. Unit is working fine; saved tckt
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Pattison, TX 77423
martin
Job Details:
06/28/2023
"Needs control board,water inlet valve,actuator,capacitor ; ordrng 1 W11513246 (Control board) and 1 W11513248 (Lid Lock) and 1 W11513255 (Water valve inlet) and 1 W11481722 (Actuator) and 1 W11395618 (Capacitor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Houston, TX 77007
Clayton
Job Details:
06/28/2023
replaced shorted control and heater
We serviced a
AMANA RANGE
Model ACR4303MFB3
Near Brookshire, TX 77423
martin
Job Details:
06/28/2023
Inspected oven and found bake element brokenProvide customer with quoteHe stated he will replace himself
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS00
Near Houston, TX 77057
Clayton
Job Details:
06/28/2023
Replaced shorted drain pump
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Manvel, TX 77578
chris
Job Details:
06/28/2023
Found faulty bezel and dispenser part order ; ordrng 1 W11550898 (Bezel) and 1 W11569112 (Fabric softener dispenser)
We serviced a
WHIRLPOOL COOKTOP
Model WCG77US0HS00
Near Katy, TX 77494
raul
Job Details:
06/28/2023
I explained to customer that is cosmetic.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Katy, TX 77494
raul
Job Details:
06/28/2023
After installing door notice there was a dent in new door. I replaced ice maker as well. ; ordrng 1 W11551458 (Freezer door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Brookshire, TX 77423
martin
Job Details:
06/28/2023
Replaced parts list
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Arcola, TX 77583
derrick
Job Details:
06/28/2023
Order container; ordrng 1 WPW10558423 (Container)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Sugar Land, TX 77478
derrick
Job Details:
06/28/2023
Order basket and wash plate; ordrng 1 W11513243 (Basket) and 1 W11510461 (Wash plate)
We serviced a
KITCHENAID ICEMAKER
Model KUIX335HPS01
Near Houston, TX 77024
Clayton
Job Details:
06/28/2023
"Checked unit,adjusted water reservoir and checked operation."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Sugar Land, TX 77479
roosevelt
Job Details:
06/28/2023
pinched hose; ordrng 1 w11414944 (drain hose)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Richmond, TX 77406
raul
Job Details:
06/28/2023
Will need harness and thermistor; ordrng 1 W11650661 (Harness/heater) and 1 Wpw10384183 (Thermistor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Houston, TX 77083
raul
Job Details:
06/28/2023
Unit was frozen in back panel will need harness and thermistor ; ordrng 1 W11650660 (Harness/Heater) and 1 Wpw10384183 (Thermistor)
We serviced a
WHIRLPOOL OVEN
Model JJW2830DP01
Near Sugar Land, TX 77498
derrick
Job Details:
06/28/2023
Order parts; ordrng 1 W11236888 (Panel)
We serviced a
WHIRLPOOL DRYER
Model MED4500MW0
Near Missouri City, TX 77459
roosevelt
Job Details:
06/28/2023
replaced broken timer
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Missouri City, TX 77459
roosevelt
Job Details:
06/28/2023
checked and gearcase needs replacing leaking
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS02
Near Houston, TX 77339
leonard
Job Details:
06/28/2023
replaced shorted control panel and control board and checked operations. ck ok
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS
Near Houston, TX 77027
Clayton
Job Details:
06/28/2023
Replaced shorted drain pump
We serviced a
KITCHENAID KITCHEN
Model KDTM404KPS1
Near League City, TX 77573
angel
Job Details:
06/28/2023
Uninstalled unit and also tested left and right side door hinge could not recreate noise at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Conroe, TX 77384
james
Job Details:
06/28/2023
"Checked unit and replaced open evaporator wire harness w/ fan, support and misformed evap cover. Unit checks ok."
We serviced a
WHIRLPOOL FREEZER
Model WZF79R20DW06
Near Magnolia, TX 77355
gary
Job Details:
06/28/2023
"Call canceled at door, per customer issue has resolved itself. Will monitor"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV07
Near Conroe, TX 77384
james
Job Details:
06/28/2023
Checked unit and adjusted ice container solenoid and rod. Unit checks ok. This is a different issue than previous issue.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB09
Near Houston, TX 77016
Gary L
Job Details:
06/28/2023
Found fresh food door gasket pulling away from door. Reinstalled door gasket and reset control
We serviced a
WHIRLPOOL1299] WASHER/DRYER
Model WGD94HEXW2
Near Houston, TX 77004
Louis R
Job Details:
06/28/2023
Found bad idler. ; ordrng 1 W10837240 (Idler) and 1 279787 (Motor)
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ08
Near Houston, TX 77004
Louis R
Job Details:
06/28/2023
Found bad diode & transformer ; ordrng 1 W11175577 (Panel) and 1 W11552018 (Control) and 1 W11405832 (Hood motor) and 1 W10138793 (Fuse) and 1 W11224856 (Thermostat) and 1 W11545871 (Transformer) and 1 Wpw10574736 (Capacitor) and 1 W11256462 (Diode) and 1 W10422269 (Filter board) and 1 W11391712 (Mag) and 1 W10832024 (Mag thermostat) and 1 W10708076 (Power cord)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Houston, TX 77088
Louis R
Job Details:
06/28/2023
Replaced element per service pointer; used 1 W11537778 (Element) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Houston, TX 77084
jerrell
Job Details:
06/28/2023
Installed listed parts all test normal.Chris from tech line 7736741782 recalibrate unit and to verify part failure
We serviced a
AMANA M/W OTR
Model AMV2307PFS07
Near Houston, TX 77042
jerrell
Job Details:
06/28/2023
Ran test all operations normal verified the issue was normal.
We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near Magnolia, TX 77354
Josue
Job Details:
06/28/2023
"Power outage. Reset breaker. Ctrls OK. Wires OK. Ran ops. All operations are correct, could not duplicate issue."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Tomball, TX 77375
Josue
Job Details:
06/28/2023
Repaired door switch. Ran ops. All operations are correct. Customer approved.; used 1 W11291142 (Door switch) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model JS48PPDUDE01
Near Tomball, TX 77375
Josue
Job Details:
06/28/2023
Replaced part. All operations are correct. Customer to monitor unit 72hrs. Customer paid balance with check # 2406
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Tomball, TX 77375
Josue
Job Details:
06/28/2023
Replaced part. Customer to monitor unit 48hrs. Customer paid balance with Cc authorization # 183429
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Spring, TX 77381
Josue
Job Details:
06/28/2023
Replaced part. Ran diagnostics.. all passed and air baffles working.. ice maker working. Customer to monitor unit 48hrs. Customer paid balance with check # 5990
We serviced a
WHIRLPOOL DRYER
Model WED560LHWZ
Near Houston, TX 77007
Louis R
Job Details:
06/28/2023
DL# W17M1T1NL2 replace bad fuses and control
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV03
Near Houston, TX 77073
leonard
Job Details:
06/28/2023
assisted Donnie