We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Bellaire, TX 77401
levis
Job Details: 05/06/2022
order part; ordrng 1 W11033168 (harns-wire)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Houston, TX 77099
raul
Job Details: 05/06/2022
Replaced thermistor and control board
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Houston, TX 77036
derrick
Job Details: 05/06/2022
Replaced locked sump assembly and checked operation of unit ok
We serviced a
WHIRLPOOL ICE MAKER
Model ED5VHGXMQ10
Near Houston, TX 77096
anthony
Job Details: 05/06/2022
Replaced shorted ice maker all ok no problems ; used 1 4317943 (Ice maker) from stock
We serviced a
WHIRLPOOL DRYER
Model WED90HEFW0
Near Cypress, TX 77433
kayla
Job Details: 05/06/2022
"Replaced parts. Also Needs new ctrl board. Ordering part. 1 wgt , 2 tech with DONew estimate: 129.95 Service fee, 248.17 control board, 215 labor, 290.07 motor, 76.57 blower wheel, 79.18 tax, 1038.94 total.; ordrng 1 W11537215 (Ctrl board)"
We serviced a
WHIRLPOOL DRYER
Model MED6630HC1
Near Bellaire, TX 77401
levis
Job Details: 05/06/2022
replaced control and harness
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Richmond, TX 77406
martin
Job Details: 05/06/2022
Replaced parts list
We serviced a
JENN-AIR DISHWASHER
Model JDTSS244GL0
Near Richmond, TX 77407
martin
Job Details: 05/06/2022
Broken rack adjuster. Will need to be replaced ; ordrng 1 WPW10588164 (LH adjuster) and 1 WPW10588165 (RH adjuster) and 2 WPW10250160 (Clips)s and 2 WPW10546503 (Adjuster)s and 2 WPW10195839 (Tether)s and 2 WPW10195840 (Positioner)s and 2 WPW10250162 (Cover)s
We serviced a
WHIRLPOOL DRYER
Model MEDB835DC4
Near Fresno, TX 77545
roosevelt
Job Details: 05/06/2022
checked and customer needs to replace shorted pluge needs a electrican
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW00
Near Hitchcock, TX 77563
dadrick
Job Details: 05/06/2022
unit not whirlpool brand. unit is a frigidaire brand
We serviced a
WHIRLPOOL DRYER
Model WED560LHW1
Near Cypress, TX 77433
kayla
Job Details: 05/06/2022
Stacked unit in closet. Ordering parts. 3 wgt. 2 tech with DO.; ordrng 1 W11234001 (Motor) and 1 W11327190 (Blower wheel)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Porter, TX 77365
leonard
Job Details: 05/06/2022
adjusted simmer flames on rt. and left front burners. ck ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Conroe, TX 77301
james
Job Details: 05/06/2022
Checked unit and adjusted right door hinge spring. Ran test cycle and unit door has normal operation.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HZ3
Near Kemah, TX 77565
Osiel
Job Details: 05/06/2022
Order control; ordrng 1 W11196157 (Control board)
We serviced a
WHIRLPOOL VENTHOOD
Model WVU1 TUC0US0
Near Pearland, TX 77581
Osiel
Job Details: 05/06/2022
Customer complaining that fan was too loud advised that unit is working as intended and that all operations are normal
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Houston, TX 77047
Osiel
Job Details: 05/06/2022
Found faulty freezer door replaced door unit is working as intended no issues found at this time
We serviced a
JENNAIR REFRIGERATOR
Model JUR248LBES00
Near Pearland, TX 77581
Osiel
Job Details: 05/06/2022
Customer cancelled
We serviced a
WHIRLPOOL DISHWASHER
Model WDT910SAYM1
Near Hitchcock, TX 77563
chris
Job Details: 05/06/2022
Found faulty pump and motor part order ; ordrng 1 WPW10482482 (Pump and motor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Cypress, TX 77433
donnie
Job Details: 05/06/2022
KD replaced element
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Katy, TX 77449
raul
Job Details: 05/06/2022
I inspected the dispenser and notice there was water marks on ice chute. I ran some ice and notice ice was getting stuck in chute. I removed jam ice in dispenser blades that was not allowing ice to dispense properly causing ice to get stuck in between door and then melting away.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Pearland, TX 77584
chris
Job Details: 05/06/2022
Replaced faulty control and valve. Unit is now working as intended no leaks at this time ; used 1 W11434044 (Valve) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Katy, TX 77450
martin
Job Details: 05/06/2022
"Ran diagnostics and everything checked out. Customer was not sure that lid was to be that loose. She expected it to be tighter like her older washer. Recalibrate unit and tested, machine working as intended"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Katy, TX 77450
martin
Job Details: 05/06/2022
Ran diagnostics and everything checked out. Checked drain filter and not clogged. Customer not aware of SPIN setting optionsShowed customer how to adjust
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT111SFDM03
Near Pearland, TX 77581
Allen
Job Details: 05/06/2022
Comp failed due to high side restriction in heat Yoder loop could not clear unit not able to be repaired. Spoke with Chase service manager at Texas city location and issued full refund from repair. Unit was not under seal system warranty no further repair can be done at this time. Amount refunded 1311.01
We serviced a
KITCHEN AID DISHWASHER
Model KUDS30FXPA9
Near Houston, TX 77345
leonard
Job Details: 05/06/2022
checked unit and found sudsing causing leak. all other checked ok
We serviced a
KITCHENAID ICEMAKER
Model KUIX505ESS2
Near Montgomery, TX 77356
james
Job Details: 05/06/2022
Order parts reschedule with customer; ordrng 1 W11542867 (PUMP)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Arcola, TX 77583
derrick
Job Details: 05/06/2022
Repaired stuck drain pump and checked operation of unit ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Rosharon, TX 77583
derrick
Job Details: 05/06/2022
Repaired blocked float switch and checked operation of unit ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Manvel, TX 77578
Gary L
Job Details: 05/06/2022
"Found faulty water valves, order parts ; ordrng 1 W11446818 (Water valve)"
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS6
Near Arcola, TX 77583
derrick
Job Details: 05/06/2022
Repaired loose connection to hood light and checked operation of unit ok
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Arcola, TX 77583
derrick
Job Details: 05/06/2022
Repaired loose door glide and checked operation of unit ok
We serviced a
JENNAIR REFRIGERATOR
Model JFFCC72EHL01
Near Alvin, TX 77511
Gary L
Job Details: 05/06/2022
Found faulty water valves ; ordrng 1 W11095287 (Water valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Conroe, TX 77301
james
Job Details: 05/06/2022
Checked unit and resealed and adjustedfreezer door hinge. Unit checks ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Arcola, TX 77583
derrick
Job Details: 05/06/2022
Repaired loose top tub support and checked operation of unit ok
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Conroe, TX 77301
james
Job Details: 05/06/2022
Checked unit and adjusted right door hinge on oven door. Unit checks ok.
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Conroe, TX 77302
james
Job Details: 05/06/2022
"Checked unit and replaced shorted control, weak capacitor and motor. Ran auto test cycle and unit checks ok."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Missouri City, TX 77459
roosevelt
Job Details: 05/06/2022
checked and all opperation worked and locked as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ
Near Sugar Land, TX 77479
roosevelt
Job Details: 05/06/2022
checked and found that someone left door open and froze over in frezor and airfow and customer needs to defrost unit and removen ice
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Shenandoah, TX 77384
james
Job Details: 05/06/2022
Checked unit and repaired loose connection at water inlet valve. Unit checks ok.
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Houston, TX 77096
anthony
Job Details: 05/05/2022
Recalibrated unit and retested all ok no problems
We serviced a
WHIRLPOOL REFRIGERATOR
Model ART318FFDB07
Near Conroe, TX 77306
james
Job Details: 05/05/2022
Checked unit and replaced sealed system parts and recharged system. Unit checks ok and is cooling. Assisted by Tech JP. Talked to Adriena at Trade Partners and issued Auth# a12pay0nl2
We serviced a
JENN-AIR COMPACTOR
Model TC707S3
Near Missouri City, TX 77459
roosevelt
Job Details: 05/05/2022
gear drive is broken needs replacing; ordrng 1 882699 (gear-drive)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Houston, TX 77068
kayla
Job Details: 05/05/2022
Replaced parts. Mrs aware to clean grease and oil off unit since that is not covered under warranty and will continue to cause igniting issues.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Houston, TX 77068
kayla
Job Details: 05/05/2022
Replaced parts. Mrs aware to clean grease and oil off unit since that is not covered under warranty and will continue to cause igniting issues.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Channelview, TX 77530
ricky
Job Details: 05/05/2022
found and cleared communication code
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near New Caney, TX 77357
leonard
Job Details: 05/05/2022
re-installed loose lower spray arm and ran test cycle. test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Katy, TX 77449
martin
Job Details: 05/05/2022
Dispenser motor stuck. Will not turn. Needs replacing. ; ordrng 1 W11202789 (Dispenser motor)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Katy, TX 77449
martin
Job Details: 05/05/2022
Inspected washer and found legs not properly leveled. Used level to adjust washer legs and retested unit. Not vibrating as before. Showed customer and advised her of potential unbalanced loads.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Park Row, TX 77493
martin
Job Details: 05/05/2022
Needs freezer door ; ordrng 1 LW11026425 (Freezer door)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Needville, TX 77461
martin
Job Details: 05/05/2022
Assisted RY
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Houston, TX 77035
anthony
Job Details: 05/05/2022
Needs parts ; ordrng 1 W11025999 (Compressor) and 1 W10865322 (Evaporator)
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near Houston, TX 77096
anthony
Job Details: 05/05/2022
Adjusted and fix door strike and catch all ok no problems
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM00
Near Dickinson, TX 77539
Gary L
Job Details: 05/05/2022
"Found faulty Icemaker fill line,properly reinstalled Icemaker fill line unit is now working as intended, no leaks at this time"
We serviced a
KITCHENAID MICROWAVE
Model KMHS120KPS00
Near Humble, TX 77396
leonard
Job Details: 05/05/2022
order parts 2wgt; ordrng 1 W10818686 (magnetron) and 1 W11371266 (transformer)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Santa Fe, TX 77517
Gary L
Job Details: 05/05/2022
"Found faulty agitator, property Reinstalled loose agitator and the unit is working as intended, no leaks at this time"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Houston, TX 77002
levis
Job Details: 05/05/2022
replaced door latch; used 1 279570 (LATCH) from stock
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Houston, TX 77054
levis
Job Details: 05/05/2022
checked unit replaced the drawer glides and checked operation; used 2 W10807828 (GLIDEDRWR) from stock
We serviced a
WHIRLPOOL RANGE
Model KCGS556ESS02
Near Houston, TX 77077
jerrell
Job Details: 05/05/2022
Reinstalled burners and caps ran test all operations normal.
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS04
Near Houston, TX 77079
jerrell
Job Details: 05/05/2022
Installed controls ran test all operations normal
We serviced a
KITCHEN AID RANGE
Model KCGC506JSS
Near Needville, TX 77461
martin
Job Details: 05/05/2022
Assisted RY
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Spring, TX 77389
kayla
Job Details: 05/05/2022
"Per installation from plumbers, caused Float switch error. Will not let me reset or reboot or run diagnostics. Ordering parts. 2 wgt; ordrng 1 W11410066 (Ctrl elec) and 1 W11550169 (Dip tray) and 1 W11545764 (Float switch)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Richmond, TX 77407
martin
Job Details: 05/05/2022
Closing out due to unit being replaced
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near New Caney, TX 77357
leonard
Job Details: 05/05/2022
adjusted simmer flames on rt. and left front burners. ck ok
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS01
Near Houston, TX 77339
leonard
Job Details: 05/05/2022
replaced shorted led modules per special project # S84638; used 1 W11484836 (led module) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Cypress, TX 77433
kayla
Job Details: 05/05/2022
Unit operations are correct at this time. No service longer needed. Close out and returning parts.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Katy, TX 77449
raul
Job Details: 05/05/2022
Needs a freezer thermistor; ordrng 1 Wpw10384183 (Freezer thermistor)
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS2
Near Houston, TX 77024
jerrell
Job Details: 05/05/2022
Need to order; ordrng 1 W11034363 (Control) and 1 W10865633 (CNTRL-ELEC) and 1 W11123917 (Harness)
We serviced a
MAYTAG DRAWER
Model MEDX655DW
Near Cypress, TX 77433
donnie
Job Details: 05/05/2022
Replaced open heating element. Operations are correct now. Customer needs to clean vent through ceiling
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C2EXB01
Near Houston, TX 77059
chris
Job Details: 05/05/2022
Replaced faulty ice maker. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Richmond, TX 77407
raul
Job Details: 05/05/2022
Will need a compressor and fittings; ordrng 2 W11504415 (Suction tube to compressor)s and 1 W11370574 (Compressor) and 2 W11506619 (Process tube to compressor)s and 2 W11504431 (High pressure to compressor)s
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Hockley, TX 77447
gary
Job Details: 05/05/2022
"Door received damaged, will need to re order ; ordrng 1 W1173823 (Door)"
We serviced a
JENN-AIR COOKTOP
Model JGD8348CDP17
Near Montgomery, TX 77356
james
Job Details: 05/05/2022
Do not order parts at this time. Customer will call office if repair is wanted; ordrng 1 JGA8100ADB (cartridge-)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Conroe, TX 77384
james
Job Details: 05/05/2022
Checked unit and replaced misformed pan stops. Unit checks ok. This is a different issue than previous issue.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC2
Near Houston, TX 77007
levis
Job Details: 05/05/2022
order part; ordrng 1 w11394572 (latch)
We serviced a
KITCHEN AID DISHWASHER
Model KUDF25FHAL1
Near Houston, TX 77023
ricky
Job Details: 05/05/2022
"found water jett leaking, nla"
We serviced a
AMANA WASHER
Model NTW4605EW
Near Houston, TX 77047
chris
Job Details: 05/05/2022
Found faulty suspension rods part order ; ordrng 1 W10780045 (Suspension rods)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Santa Fe, TX 77517
Gary L
Job Details: 05/05/2022
"Found loose connection at thermal block, informed customer this is an installation issue"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Conroe, TX 77384
james
Job Details: 05/05/2022
Checked unit for error codes and none stored. Ran auto test cycle and unit completed as designed. Ran a drain and spin cycle and unit completed cycle as designed. Drain hose and water supply lines are correct and checked per Technical Service Pointer #: W11401418. Documented with Megan at Trade Partners and issued SR# 7732853991
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Sugar Land, TX 77478
derrick
Job Details: 05/05/2022
Consumer calling whirlpool to try at get authorization for repair; ordrng 1 W11492867 (Evaporator)
We serviced a
KITCHEN AID ICEMAKER
Model KUIS18NNTB2
Near Sugar Land, TX 77479
roosevelt
Job Details: 05/05/2022
checked and ran unit and customer may have a bad switch if calls back pt# is wp2149705 at 62.38 and lb is 259.95 for a total of 348.92
We serviced a
WHIRLPOOL VENT HOOD
Model WVW53UC6FS3
Near Atascocita, TX 77346
leonard
Job Details: 05/05/2022
assisted Donnie
We serviced a
WHIRLPOOL OVEN
Model KEBS208SSS04
Near Houston, TX 77044
donnie
Job Details: 05/05/2022
"Unit heats to 311degrees and stops heating,need electronics .
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Houston, TX 77044
donnie
Job Details: 05/05/2022
Reinstalled loose pulley retainer nut. Operations are correct now
We serviced a
WHIRLPOOL VENT HOOD
Model WVW53UC6FS3
Near Atascocita, TX 77346
donnie
Job Details: 05/05/2022
Replaced blower motor assy with LV. Operations are correct now
We serviced a
KITCHENAID COOKTOP
Model KCGC506JSS00
Near Conroe, TX 77384
james
Job Details: 05/05/2022
Order part reschedule with customer2 man w/ JP2wgt; ordrng 1 W11319687 (MODULE-SPK)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Conroe, TX 77384
james
Job Details: 05/05/2022
"Checked unit and replaced worn cam and shorted shift actuator. Ran test cycle and unit checks ok.; used 1 W10721967 (CAM), and 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL M/W OTR
Model WMH75021HZ0
Near Cypress, TX 77433
donnie
Job Details: 05/05/2022
Pulled unit replaced microwave door. Operations are correct now
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Humble, TX 77346
leonard
Job Details: 05/05/2022
order parts 2wgt; ordrng 1 WPW10464673 (motor-evap) and 1 W11227949 (air-tower)
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Atascocita, TX 77396
leonard
Job Details: 05/05/2022
order parts 2wgt; ordrng 1 W11178791 (cooktop) and 1 W11047722 (elmnt-surf)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM0A
Near Richmond, TX 77407
raul
Job Details: 05/05/2022
"Will need thermistor, thermistor clip, evap motor, air diffuser, heater ; ordrng 1 Wpw10384183 (Thermistor) and 1 W11546684 (Thermistor clip) and 1 Wp2315549 (Motor evap) and 1 W11380595 (Air diffuser) and 1 W11546610 (Heater)"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC
Near Pasadena, TX 77502
ricky
Job Details: 05/05/2022
need cnt; ordrng 1 w11387687
We serviced a
WHIRLPOOL OVEN
Model WOS31ES7JS01
Near Stafford, TX 77477
derrick
Job Details: 05/05/2022
Reschedule for 5-9 to go back with trim; O-emld tckt
We serviced a
MAYTAG WASHER
Model MHW3505FW
Near South Houston, TX 77587
ricky
Job Details: 05/05/2022
replaced worn parts
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM00
Near Pasadena, TX 77505
ricky
Job Details: 05/05/2022
"needs comp, cond and evap, est declined"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Arcola, TX 77583
derrick
Job Details: 05/05/2022
Repaired loose right front leveler and calibrated unit. Checked operation ok
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW4
Near Pearland, TX 77581
chris
Job Details: 05/05/2022
Found that rotor bolt had backed out causing bad engagement to the slider. This caused the rotor and slider to be damaged to where it makes a rattling sound before it engages part order rotor and slider ; ordrng 1 W10734521 (Slider) and 1 W10915701 (Rotor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM03
Near Dickinson, TX 77539
Gary L
Job Details: 05/05/2022
"Found faulty Icemaker fill line,properly reinstalled Icemaker fill line unit is now working as intended, no leaks at this time"
We serviced a
WHIRLPOOL RANGE
Model NOT AVAILABLE
Near Pearland, TX 77581
chris
Job Details: 05/05/2022
Unit had small fire around the door switch and thermal fuse which melted wiring around the front of the unit. Called safety to document. Sent safety team 6 pictures of unit Model and serial tag burned off ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Conroe, TX 77384
james
Job Details: 05/05/2022
Checked unit and replaced open freezer LED module. Unit checks ok.; used 1 W10695459 (MODULE) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Sugar Land, TX 77479
roosevelt
Job Details: 05/05/2022
replaced bad compressor