checked unit out hindge was not set right fixed loose catch unit is correct now

Installed new control board for unit not heating oven. Operations are now complete.

"Upon arrival, I inspected the unit and found a loose connection on the harness. I connected the wire and tested the unit; it is now working as designed."

tightened loose rear brace bar screws and re-leveled unit and checked operations. ck ok

Unit has been replaced. Check complete

Found oven igniter wire not making proper connection for ignition

Need control board ; ordrng 1 W11481116 (Encoder) and 1 W11513246 (Board)

Need to order; ordrng 1 WPW10601448 (HOUSING)

Washer lid lock went out ; ordrng 1 W11670519 (Lid lock)

"Ran diagnostics, ordering replacement control assembly ; ordrng 1 W11124710 (Control)"

Need to replace ; ordrng 1 W11566897 (EVAPORATOR) and 1 W11736670 (COMPRESSOR) and 1 W11685134 (INVRTR-BOX)

"The cam teeth were worn out, causing slipping and grinding noises. Upon inspection, I noticed signs of the guard rubbing against the ground, likely due to overload or excessive weight. I replaced the cam using truck stock and tested the unit, confirming it is now functioning normally. I advised the customer to properly balance the load and avoid overloading the washer to prevent future issues.; used 1 W10721967 (Cam) from stock"

"compressor start relay loose not allowing compressor to kick on - secured and tested - compressor able to start as normal, lines getting hot and cool air flowing through unit."

after diagnostics the unit noise seem to be coming from 2 sources the blower wheel and the drum support roller - quoted customer for both and will proceed with replacement ; ordrng 1 12001541 (DRUM ROLLER) and 1 Y303836 (BLOWER WHEEL ASSEMBLY & CLAMP)

"Upon arrival, I inspected the previous repair involving the seal system components to confirm that the unit was operating as expected. The lines were getting hot, indicating that cooling was flowing through the system without leaks or component failures. The previous repair appeared to be successful, and both compartments were cooling normally. This also aligned with the temperature readings recorded through the data loggers by the previous technician, confirming that the unit was cooling within the specified range.The customer submitted a video capturing a noise coming from the freezer, which sounded like the evaporator fan hitting ice. I asked the customer if they had noticed any ice buildup on the back panel, to which they responded no. During my inspection, I did not find any ice present.Next, I addressed the customer's second complaint regarding the lack of ice production. Under diagnostics, we performed Service Test 56 and found an E5 error code. This error is preventing the ice maker from operating correctly. After consulting with our tech support team and sharing my findings, they recommended running a power cycle by disconnecting the unit for five minutes and then reconnecting it. This should clear the error code from the ice maker and reset its cycle.Initially, I informed the customer that I would provide a quote for two componentsthe ice maker and the freezer evaporator assembly. However, after discussing the issue with our Techline, they advised running a power cycle first, monitoring the unit for a few days, and checking ice production before proceeding with any part replacements. If the error code returns, ice production does not resume, or the freezer evaporator freezes over, we can proceed with replacing both the ice maker and the freezer evaporator assembly. SR#7741093085; ordrng 1 W11658802 (ICEMAKER) and 1 W11578030 (MOTOR-EVAP)"

unit needs a replacement control board ; ordrng 1 W11410063 (CNTRL-ELEC)

"After running diagnostics, I found that the unit had poor airflow. I noticed the filter was full of lint, and even after clearing it, the unit still had weak suction. I then disconnected the units exit vent, and proper airflow was restored. While running the unit without the vent connected, it operated normally. This indicates that the issue lies with the homes vent system, which is restricting airflow and causing the dryer to lose suction. The unit itself is functioning properly. I advised the customer to have a professional clean out the homes vent system to resolve the issue."

Upon arrival the oven had no leaks and was functional will document to safety.

Upon arrival costumer was saying a whole different issue it was the panel kept saying pre heat instead of heating. Will need a panel and thermostat. ; ordrng 1 W11652041 (Panel) and 1 W10833885 (Sensor)

Found loose connection at control. Reinstalled loose connection. Unit is now working as intended no issues at this time

ran diag. no codes. ran vent test. unit has vent restriction. advised cust on drying times and vent blockage. unit tested ok.

"umnit needs sump, and sensor.; ordrng 1 W11613479 (sump assy) and 1 W11612329 (sensor)"

bad valve; ordrng 1 w11627513 (housing) and 1 w11595805 (valve)

Tested dispenser and found it slow drip coming out Will order new dispenser ; ordrng 1 W11413340 (Soap Dispenser)

Will need knobs ; ordrng 5 W11366438 (Knobs)s

Replace parts unit didnt work error code F9E0 an F1E1 called tech line was advised to reorder parts ; ordrng 1 W11261165 (Control) and 1 W11616677 (Console)

Ran diagnostic replace faulty console all functions checked okay

"Ran diagnostic replace motor and wheel, all functions checked okay"

Ran diagnostic replace damage suspension all functions checked okay

"Ran diagnostic, adjust blower wheel all functions checked okay"

"Ran diagnostic, on previous visit element was operating, element not working in this visit, ordering element, and sensors; ordrng 1 WP3387747 (Element) and 1 WP8557403 (High limit thermostat) and 1 280148 (Thermal cutoff kit) and 1 W10909685 (Fuse thermal) and 1 WP8577274 (Thermistor)"

Upon arrival and after diagnosing I noticed the loud sound when the drums is turning. Will need part ; ordrng 1 33001790 (BLOWER WHEEL) and 1 WP33002795 (MOTOR) and 4 12001541 (ROLLERS)s and 4 WP9703438 (RETAINER)s and 4 WP6-3129480 (SHAFT)s

"Upon arrival and after diagnosing I noticed low water pressure coming in. I replaced the valve and it improved but still was the same. When I compared with and without the filter there was a better improvement. The customer had a new filter and it fixed the low water pressure issue. The batch of ice is good, As of now the unit is working as designed."

Upon replacing the parts the unit is now working properly as designed. It is responsive and working

Upon arrival the customer mentioned food would freeze in the RC. Unfortunately I could not re create the issue. I did notice the food the customer had by the vent where the cold air comes from was in a ss container. I explained to the customer where the cold air comes in from and the difference in material and how they attract the cold air. I tested all the thermistors and they all check out. I found no issues in diagnostic mode. I mentioned he can adjust the RC temp through the Panel U/I and the Customer understood. As of now the unit is working as designed.

Upon arrival and after diagnosing I noticed a F7E1 and F9E1 error code. Will need parts ; ordrng 1 W11481722 (ACTUATOR) and 1 W10721967 (CAM) and 1 W11395618 (CAPACITOR) and 1 W11643701 (WIRE HARNESS) and 1 W11626074 (CONTROL BOARD) and 1 W11399437 (DRAIN PUMP)

Upon arrival i diagnosed unit. No error codes found . I checked and secured every connection water and drain everything was good. I ran unit multiple times in diagnostic cycle no leaks where found. I could not recreate the issue. I let customer know that drain pipe on his house could be having slow drain causing water to leak back up from drain or that wash load they had caused it. Customer did 1 wash load afterwards and it did not leak either. Unit is working as designed.

Upon arrival i diagnosed unit. After inspection freezer door gasket not sealing correctly. I heated gasket door more sealing gap ( picture attached). Unit is working as designed.

"found and replaced valves, cust needs to correct low pressure from supply linen needs plumber"

Replace defective controls unit working OK now no other issues to report

Replace defected inlet valve run service cycles unit working OK now no leaks

Please order and reschedule for tomorrow if possible; ordrng 1 W10805015 (Pump motor)

Found bad Ui/control replace same part all tested ok now

Found fine icemaker working fine as designed

Found Defective latch and hinges replaced same parts run service cycles all checked fine now

Replaced main board

"Replaced belt , splutch and shift"

Reinstalled the drum and checked all funtion

2man job installed control and main board and DC reorder the part ; saved tckt

"Upon arrival, I inspected the unit and found that the dispenser was not opening and needed to be replaced.; ordrng 1 W11412300 (Dispenser) and 1 W11678270 (Control board)"

"Will need gasket valve, regulator, gas tubing ; ordrng 1 W11590251 (Gas valve) and 1 W11590292 (Regulator) and 1 W11684515 (Gas tube)"

Upon arrival customer mentioned ice was only dispensing crush ice. I removed jam ice in blades. It is now dispensing cubes.

Reinstalled and adjusted drain pump harness connections ran test all operations normal.

unit needs a compressor and filter drier ; ordrng 1 W11557425 (COMPRESSOR)

"Checked unit and everything was working as it's designed, the customer said it's been like this since Sunday, I documented with tech line and they didn't recommend anything because unit is working as it's designed File#. 7741089495"

"Checked unit and customer has a too long water line behind the unit and it's was also kinked, I showed it to the customer and advised them to replace to prevent the problem, unit checked ok"

"I ran a diagnostic and no error codes found unit went through fine on the auto test, I explained to the customer on how to use the unit correctly"

"Checked unit and everything was working as it's designed, no error codes found in the memory, unit went through fine on the auto test, so I refer the customer to an electrician with the service pointer information for this problem"

I replaced the defective controls and checked ok

"I replaced the broken glass door and Brit- mntg, checked ok"

Checked unit and bellow and tub were rubbing against each other I adjusted the bellow in the tub and checked ok

Diagnosed unit and found shorted control board ordered part.; ordrng 1 W11607637 (Control board)

needs cnts and harness; ordrng 1 w11405459 (har) and 1 w11747978 (cnt) and 1 w11130428 (int)

Order parts ; ordrng 1 6-919922 (Motor)

"Replaced suspension and slider, noise remain ordering rotor, gearcase, wash plate ,tub ; ordrng 1 W10752283 (Wash plate) and 1 W10909670 (Tub nut) and 1 WP8533928 (Screw) and 1 WPW10215093 (Drain cap) and 1 W10512162 (Tub) and 1 W10754161 (Rotor) and 1 W10754158 (Stator) and 1 W10754448 (Clutch)"

close out per office

Replaced control board and console

Upon arrival costumer said the refrigerator is now working ever since I reseted the refrigerator. It is working as designed.

"Upon arrival I thermistor sensor, heater harness and tested if there was any shorted key. It is working as designed."

replaced noisy and faulty pump/motor assy. and ran test cycle. test ok

Replaced faulty control. Unit is now working as intended no issues at this time

"Upon arrival I replaced the water valve, after replacement it is now working as designed. Costumer paid the quote.220.68Auth#09474D"

changed diffuser job completed

Replace part unit tested properly

Replace part unit tested properly

Replace part unit tested properly

Found faulty thermal fuse. Replaced fuse. Unit is now working as intended no issues at this time ; used 1 WP3392519 (Thermal fuse) from stock

Found faulty manifold part order; ordrng 1 W10594394 (Manifold)

"Found faulty gearcase, suspension rods and control part order; ordrng 1 W10752719 (Basket) and 1 W10902814 (Washplate) and 1 W11454734 (Gearcase) and 1 W11130362 (Suspension rods) and 1 W11116592 (Control)"

Found that unit is working as intended. Ran unit 3 times and verified customer complaint. Customers complaint was normal operation

Found loose connection at control. Reinstalled loose connection. Unit is now working as intended. No issues at this time

Part was damaged; ordrng 1 W11236851 (Diffuser)

f7e3 upon arrival when clothes in drum moves everywhere ; ordrng 1 W11553774 (control) and 1 W11171694 (suspension rods) and 1 W11398781 (actuator)

picked up data loggers unit was cooling and freezing like designed everything looked good will give data loggers to office to see

"7741089912 , called trade care and techline they decided warranty will void due to apartment complex changing control board aftermarket and placing them and then not working . used our control and still didnt work"

Unit needs 1901a pump. Quoted customer for repair. Customer to call back if problem persists

Per tech line units vent is partially blocked

Upon replacing the parts the unit is now working properly as designed. It is washing and dispensing as it should.

Replaced control board

Arrived at customer home to trouble shoot dryerAnd right away noticed customer had dissasembled machine (uploaded picture for documentation)Called tech line to Document SR#7741092403 as the TPB # was closed for the day..... Advised customer we could not proceed forward with the repairs as someone had dissasembled the machine

Replaced faulty harness and pump. All unit functions checked ok at this time

Called office to pull hub from stock. Will use on return visit ; O-emld tckt

Ran diagnostic replace faulty control electric all functions checked okay

Checke dunit and replaced shorted control and latch. Ran test cycle and unit checks ok.

Order parts ; ordrng 1 W10323459 (Thermistor) and 1 W10862105 (Drain tube)

Replaced parts tested unit after heater is coming on unit is working as designed

"Upon arrival, I inspected the unit found good frost pattern on evaporator will order defrost control ; ordrng 1 W11616408 (Defrost control) and 1 W11616409 (Bi metal)"

"Upon arrival, I inspected the unit and found that the control board needs to be replaced.; ordrng 1 W11607637 (Control board)"

Assisted Tech JP

found and replaced worn parts and cycled