We serviced a
WHIRLPOOL COOKTOP
Model KCIG556JSS01
Near Houston, TX 77056
Louis R
Job Details: 11/06/2023
Found bad board; ordrng 1 W11627570 (HMI board) and 1 W11627558 (Power board) and 1 W11627565 (Power board) and 1 W11627568 (Power board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB09
Near San Leon, TX 77539
chris
Job Details: 11/06/2023
Per techline unit is deemed non repairable as we cannot find a leak in the system but pressure was lost in leak down test with nitrogen. Customer needs to contact tpss for resolution
We serviced a
WHIRLPOOL DRYER
Model WED4850HWO
Near Friendswood, TX 77546
chris
Job Details: 11/06/2023
Found faulty motor and blower wheel part order ; ordrng 1 WP694089 (Blower wheel) and 1 279827 (Motor)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Santa Fe, TX 77517
chris
Job Details: 11/06/2023
Found faulty Gearcase and cam part order ; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (Cam)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM02
Near Manvel, TX 77578
chris
Job Details: 11/06/2023
Replaced faulty heater. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Pearland, TX 77581
chris
Job Details: 11/06/2023
Replaced faulty Gearcase and basket. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Houston, TX 77059
chris
Job Details: 11/06/2023
Assisted tech cd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB09
Near Houston, TX 77089
chris
Job Details: 11/06/2023
Found faulty control and thermistor part order ; ordrng 1 WPW10384183 (Thermistor) and 1 W11666427 (Control) and 1 W11438736 (Thermistor)
We serviced a
WHIRLPOOL OVEN
Model WOD77EC0HS20
Near Manvel, TX 77578
chris
Job Details: 11/06/2023
Unit is now working fine per customer
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Houston, TX 77036
derrick
Job Details: 11/06/2023
Consumer received RA from Whirlpool
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Houston, TX 77036
derrick
Job Details: 11/06/2023
Unit received RA from Whirlpool
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Richmond, TX 77407
raul
Job Details: 11/06/2023
One heating element wire was not connected. I reconnected and tested heater element and unit is working as designed.
We serviced a
WHIRLPOOL DRYER
Model WED75HEFW1
Near Magnolia, TX 77354
Josue
Job Details: 11/06/2023
Ordering parts. Three wgt; ordrng 1 WP3387747 (Element) and 1 280148 (Cut off thermostat) and 1 WP8557403 (Thrmstr fix) and 1 WP8577274 (Thermistor)
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Deer Park, TX 77536
ricky
Job Details: 11/06/2023
close so per office
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Houston, TX 77092
Gary L
Job Details: 11/06/2023
Found voltage dropping when start button is pushed. Unit is losing ground. Customer needs an electrician. Tech line advised
We serviced a
JENN-AIR COOKTOP
Model n/a
Near Houston, TX 77030
derrick
Job Details: 11/06/2023
Order manifold and regulator; ordrng 1 W10467732 (Manifold) and 1 W11087445 (Regulator)
We serviced a
WHIRLPOOL OVEN
Model CWG3600AAB26
Near Houston, TX 77078
leonard
Job Details: 11/06/2023
replaced faulty oven ignitor and checked operations. ck ok; used 1 12400035 (IGNITOR) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Spring, TX 77380
Josue
Job Details: 11/06/2023
Ran diagnostics. No errors at this time. Could not duplicate issue. Customer aware to not wash rugs in washer as this will damage the unit and Whirlpool is not responsible.
We serviced a
WHIRLPOOL MICROWAVE
Model wmh32519hz
Near Spring, TX 77380
Josue
Job Details: 11/06/2023
Add on. Customer aware we cannot repair cosmetic issues under warranty. Customer to contact whirlpool for touch up paint.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Manvel, TX 77578
chris
Job Details: 11/06/2023
Found loose connection at control board. Reinstalled loose connection. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Alvin, TX 77511
chris
Job Details: 11/06/2023
Found faulty compressor part order ; ordrng 1 W10507884 (Compressor) and 3 W11506635 (Process tube)s
We serviced a
WHIRLPOOL DISHWASHER
Model WDT530HHMM0
Near Spring, TX 77380
Josue
Job Details: 11/06/2023
Ran diagnostics. Found no issues at this time and could not duplicate issue. Customer aware all operations are normal.. and unit is working as designed. Add on
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Texas City, TX 77590
donnie
Job Details: 11/06/2023
"Lint is coming out the end of the vent from dryer on to floor. This is normal operations. Heating cycle is correct temps, air flow is correct. Lint filter and housing is correct"
We serviced a
KITCHENAID OVEN
Model KODE500ESS20
Near Porter, TX 77365
leonard
Job Details: 11/06/2023
order parts 2wgt; ordrng 2 W11598119 (cooling fans)s and 1 W11448962 (control board) and 1 W11598200 (control board)
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QTS02
Near Dickinson, TX 77539
donnie
Job Details: 11/06/2023
Unit needs compressor inverter $258.59 labor $50.00 customer fixing unit himself
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Dickinson, TX 77539
donnie
Job Details: 11/06/2023
"Replaced broken knob and timer, operations are correct now"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Houston, TX 77345
leonard
Job Details: 11/06/2023
replaced shorted ui control panel and power supply board and checked all operations. ck ok
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW3
Near Houston, TX 77045
roosevelt
Job Details: 11/06/2023
checked and leveled and ajusted legs on unit
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Dayton, TX 77535
ricky
Job Details: 11/06/2023
"cust declined repair, returning unit to dealor"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Porter, TX 77365
leonard
Job Details: 11/06/2023
rebooted control board and ran harvest and fill test. all test ok
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS01
Near Montgomery, TX 77356
james
Job Details: 11/06/2023
Order part reschedule with customer; ordrng 1 1901A (pump)
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS00
Near Montgomery, TX 77356
james
Job Details: 11/06/2023
order parts reschedule with customer3wgt; ordrng 1 W10897719 (valve) and 1 W11690162 (TUBE-WATER) and 1 WPW10678299 (tube) and 1 WPW10678300 (tube)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Montgomery, TX 77356
james
Job Details: 11/06/2023
Checked unit and replaced misformed ice door. Ran test cycle and unit checks ok.
We serviced a
KITCHENAID OVEN
Model KOSE507ESS04
Near Houston, TX 77025
derrick
Job Details: 11/06/2023
Order sensor; ordrng 1 W10859573 (Sensor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSC25C4EYY00
Near Houston, TX 77005
derrick
Job Details: 11/06/2023
Consumer needs compressor. Will purchase new unit
We serviced a
KITCHENAID OVEN
Model KSDB900ESS2
Near Houston, TX 77005
derrick
Job Details: 11/06/2023
Installed bezels and checked operation ok
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ
Near Bellaire, TX 77401
derrick
Job Details: 11/06/2023
Order door hinges; ordrng 1 W11573703 (Hinge) and 1 W11573702 (Hinge)
We serviced a
WHIRLPOOL REFRIGERATOR
Model JBSS42E22L00
Near Houston, TX 77036
derrick
Job Details: 11/06/2023
Replaced shorted switch and checked operation of unit ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Humble, TX 77346
leonard
Job Details: 11/06/2023
rebooted control board and ran recalibration and test cycle. all test ok
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Porter, TX 77365
leonard
Job Details: 11/06/2023
replaced faulty oven ignitor and checked operations. ck ok; used 1 W11176454 (IGNTR OVEN) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Porter, TX 77365
leonard
Job Details: 11/06/2023
re-installed loose encoder control board onto control panel d checked all operations. ck ok
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS20
Near Humble, TX 77396
leonard
Job Details: 11/06/2023
order parts 2wgt; ordrng 1 W11600355 (control panel) and 1 W11261167 (cntrl-elec) and 1 W11261169 (cntrl-elec)
We serviced a
WHIRLPOOL DRYER
Model WED6605MC0
Near Hockley, TX 77447
gary
Job Details: 11/06/2023
"Ran diagnostics, ordering replacement housing assembly ; ordrng 1 W10906551 (Housing)"
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Tomball, TX 77377
gary
Job Details: 11/06/2023
"Ran diagnostics, performed bubbles test on orifice and all connections no leaks found at this time. Documented issue wit tech line SR-7737724640 customer to monitor"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Richmond, TX 77406
raul
Job Details: 11/06/2023
Replaced heating element
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Spring, TX 77380
Osiel
Job Details: 11/06/2023
replaced light switch
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Spring, TX 77388
Osiel
Job Details: 11/06/2023
replaced broken knob
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW3
Near Cypress, TX 77433
Gary L
Job Details: 11/06/2023
Assisted tech in repairing washer
We serviced a
JENNAIR REFRIGERATOR
Model JS48NXFXDE01
Near Cypress, TX 77433
Gary L
Job Details: 11/06/2023
Assisted tech in repairing refrigerator.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Alvin, TX 77511
chris
Job Details: 11/06/2023
Replaced faulty thermostat and thermal cutoff. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Houston, TX 77096
derrick
Job Details: 11/06/2023
Order freezer door; ordrng 1 LW11026425 (Door)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Tomball, TX 77377
gary
Job Details: 11/06/2023
Assisted Kayla D. In sealed system repair. All functions checked ok at this time
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Spring, TX 77388
Osiel
Job Details: 11/06/2023
"changed control board, console controls and water valve"
We serviced a
WHIRLPOOL OVEN
Model KFGC506JSS00
Near Houston, TX 77069
Osiel
Job Details: 11/06/2023
"wrong setting on oven, user error - unit working as design"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV01
Near Houston, TX 77070
Osiel
Job Details: 11/06/2023
customer needs to change filter
We serviced a
MAYTAG WASHER
Model MHW6630HC0
Near Houston, TX 77064
Osiel
Job Details: 11/06/2023
installed pump assembly - unit is draining
We serviced a
JENNAIR MICROWAVE
Model JMC2430IL02
Near Richmond, TX 77406
raul
Job Details: 11/06/2023
I replaced screws
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDW04
Near Houston, TX 77011
chris
Job Details: 11/06/2023
Replaced faulty compressor. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM01
Near Richmond, TX 77407
raul
Job Details: 11/06/2023
Replaced compressor and Evaporator
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Fulshear, TX 77441
martin
Job Details: 11/06/2023
"Inspected and found motor broken where the belt attaches Will need new motor, wheel,belt and pulley ; ordrng 1 279827 (Motor) and 1 341241 (Belt) and 1 WP694089 (Wheel) and 1 WP691366 (Pulley)"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Richmond, TX 77406
raul
Job Details: 11/06/2023
"Replaced pump, control and latch"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Magnolia, TX 77355
gary
Job Details: 11/06/2023
"Ran diagnostics, ordering replacement suspension; ordrng 1 W11130362 (Suspension)"
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW2
Near Magnolia, TX 77354
gary
Job Details: 11/06/2023
"Ran diagnostics, customer advised on restriction from venting in home. Unit working as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Magnolia, TX 77354
gary
Job Details: 11/06/2023
Replaced faulty pump/motor assembly. All functions checked ok at this time
We serviced a
KITCHENAID WINE CELLAR
Model KUWR304ESS00
Near Friendswood, TX 77546
chris
Job Details: 11/06/2023
Replaced faulty door switch. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFG00
Near Houston, TX 77008
Louis R
Job Details: 11/06/2023
SR# 7737147523 called Techline. Customer will call Whirlpool on how to move forward.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Houston, TX 77002
Louis R
Job Details: 11/06/2023
Replaced bad fill valve
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ1
Near Houston, TX 77083
raul
Job Details: 11/06/2023
I adjusted burner cap and calibrated oven by 5 degrees.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB3
Near Houston, TX 77016
Gary L
Job Details: 11/06/2023
Found burner caps not seated properly on two burners. Adjusted burner caps and leveled range. Checked operation
We serviced a
KITCHENAID RANGE
Model KFGC506JSS05
Near Conroe, TX 77306
james
Job Details: 11/06/2023
Asssited Tech JP. JP to order more parts
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near League City, TX 77573
donnie
Job Details: 11/06/2023
Noisy gearcase and leaking water from tub ring; ordrng 1 W11510461 (Washplate) and 1 W11621180 (Board) and 1 W11449841 (Gearcase) and 1 W11478525 (Ui) and 1 W10754448 (Slider) and 1 W11590590 (Tub ring) and 1 W11400156 (Suspension) and 1 W10754448 (Clutch) and 1 W11195971 (Stator) and 1 W11260238 (Rotor)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near League City, TX 77573
donnie
Job Details: 11/06/2023
"Removed refrigerator shelving, replaced refrigerator evaporator cover assembly"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JZ5
Near League City, TX 77573
donnie
Job Details: 11/06/2023
Burner tube was not around Orifice gas was spraying outside of burner tub. Took burner apart. Reinstalled correctly
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Fulshear, TX 77441
martin
Job Details: 11/06/2023
Needs control board and water valve ; ordrng 1 W11087226 (Control board) and 1 W11175771 (Water valve)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Brookshire, TX 77423
martin
Job Details: 11/06/2023
"Replaced basket,hub, wash plate and motor Did not need gear case. Tested vigorously and did not hear any noises other than normal operation noises"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ4
Near Katy, TX 77493
martin
Job Details: 11/06/2023
"Replaced burner but issuer continues Inspected and found middle burner not igniting properlyIt comes on intermittently Will need center electrode,spark module, and harness; ordrng 1 WPW10475149 (Spark module) and 1 W11186516 (Center electrode) and 1 W10860916 (Spark module) and 1 W11512353 (Switch harness)"
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ09
Near Tomball, TX 77375
Josue
Job Details: 11/06/2023
"Replaced ctrl elec.. still same issues, if not worsened. Found internal damages. Called techline and spoke to Chris.. SR#7737728152.. deemed non-repairable customer to contact dealer or cust service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM03
Near Houston, TX 77093
Gary L
Job Details: 11/06/2023
Reschedule to check for leaks; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Rosharon, TX 77583
roosevelt
Job Details: 11/06/2023
checked and found that suspension needs replacing dl auth# w199qb0nl1.5; ordrng 1 W11217817 (suspension)
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Houston, TX 77064
Gary L
Job Details: 11/06/2023
Ordering parts ; ordrng 1 W11400156 (Suspension)
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near The Woodlands, TX 77354
Josue
Job Details: 11/06/2023
Replaced ctrl elec and bulb. Ran ops. All operations are correct now. Customer approved.
We serviced a
WHIRLPOOL OVEN
Model JJW2830DP02
Near Magnolia, TX 77354
Josue
Job Details: 11/06/2023
"Uninstalled and reinstalled unit to replace ctrl. Rebooted, ran ops. All operations are correct now. Customer to monitor unit."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Houston, TX 77014
Gary L
Job Details: 11/06/2023
Removed and replaced belt and cam. Installed agitator and cap. Checked operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FFDB04
Near Webster, TX 77598
angel
Job Details: 11/06/2023
Replaced faulty sealed system parts and faulty control all ok no problems
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Dayton, TX 77535
ricky
Job Details: 11/06/2023
needs cnts; ordrng 1 w11094978 and 1 w10897050 and 1 w11553795 and 1 w11032875 and 1 w10905022 and 1 w10905025
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Baytown, TX 77523
ricky
Job Details: 11/06/2023
"needs door and slides, est declined"
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW2
Near Mont Belvieu, TX 77523
ricky
Job Details: 11/06/2023
need trans; ordrng 1 w11093899 and 1 w10721967 and 1 w11164183
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Baytown, TX 77520
ricky
Job Details: 11/06/2023
need cnt; ordrng 1 w11476572
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Highlands, TX 77562
ricky
Job Details: 11/06/2023
found and replaced worn part
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near Houston, TX 77015
ricky
Job Details: 11/06/2023
need mtr; ordrng 1 w11409094
We serviced a
WHIRLPOOL WASHER
Model WFW85HEFC1
Near Katy, TX 77450
martin
Job Details: 11/06/2023
Needs detergent drawer ; ordrng 1 WPW10365885 (Dispenser drawer)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM01
Near Richmond, TX 77407
martin
Job Details: 11/06/2023
Assisted RY with 2man job
We serviced a
MAYTAG WASHER
Model MVWB765FW2
Near Houston, TX 77062
angel
Job Details: 11/06/2023
F7 e6 f2 e1 cleared errors and recalibrated unit to correct error the estimate would be 400-500 dollars customer declined repair at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Seabrook, TX 77586
angel
Job Details: 11/06/2023
WPW10688114 W11366475 whirlpool shipping parts order number 1538226586 parts should be there in 14 business days or less replaced faulty cover and ice maker all ok no problems
We serviced a
MAYTAG WASHER
Model MVWB835DC4
Near Texas City, TX 77591
angel
Job Details: 11/06/2023
Replaced faulty door latch assembly all ok no problems
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near League City, TX 77573
angel
Job Details: 11/06/2023
Replaced faulty ice maker all ok no problems
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Arcola, TX 77583
roosevelt
Job Details: 11/06/2023
checkec and didnt find any leaks used my gas leak detecter and used bubbles
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Sienna, TX 77459
roosevelt
Job Details: 11/06/2023
checked and reconnected loose connection
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Missouri City, TX 77459
roosevelt
Job Details: 11/06/2023
replaced all parts and all function ok
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FSS00
Near Houston, TX 77025
Louis R
Job Details: 11/06/2023
Email quote; ordrng 1 W10823814 (Control kit) and 1 W10822580 (Fan motor)