Service History 6 - ASI Appliance

We serviced a

WHIRLPOOL DISHWASHER

Model WDF332PAMS

Near Conroe, Texas 77304

John

Job Details: 03/03/2026

checked unit out unit needs new element cust looking at new unit at this point

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Rosharon, Texas 77583

derrick

Job Details: 03/03/2026

Order control and harness; ordrng 1 W11116590 (Control) and 1 W11095106 (Harness)

We serviced a

WHIRLPOOL RANGE

Model WFES3030RS0

Near Houston, Texas 77047

Ivan

Job Details: 03/03/2026

22723655 trade care. unit is infested with roaches called trade care to document f1e0

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Sugar Land, Texas 77479

Edwin

Job Details: 03/03/2026

Upon arrival I diagnose unit. After inspection heating element is coming on (picture attached). I explained to customer and showed him heating element coming on steam coming from heating element when water drops hit it it's working. I advise customer to use jet dry rinse a and to run hot water on sink before starting the machine so it can help with spots drop on dishes. I explained cuz of the conversation the droppings that land on unit wife mention that it has been working last cycles. Unit is working as design

We serviced a

MAYTAG WASHER

Model MVWB765FC1

Near Richmond, Texas 77469

Edwin

Job Details: 03/03/2026

Upon arrival at diagnosed unit. After inspection unit had error code f0e3 overload and f8e1 long fill. Unit was not getting water from cold valve. Will need part replace.; ordrng 1 W11165546 (Water Valve)

We serviced a

MAYTAG WASHER

Model MVWX655DW

Near Arcola, Texas 77583

roosevelt

Job Details: 03/03/2026

Arrived at customer home miss was very rude very competitive Advise her that more parts was needed She cursed me out so she don't want back in the house call 3rd party billing spoke with advisor of the situation that we won't be dealing with this customer case number 22574112

We serviced a

WHIRLPOOL WASHER

Model WDT730HAMZ0

Near Katy, Texas 77494

Luis

Job Details: 03/03/2026

Checked unit and unit needs the control ; ordrng 1 W11637583 (Control)

We serviced a

AMANA DRYER

Model NED4655EW1

Near Katy, Texas 77494

Luis

Job Details: 03/03/2026

Checked unit and timer is not working ; ordrng 1 W10857612 (Timer)

We serviced a

WHIRLPOOL RANGE

Model WMH31017HS12

Near Houston, Texas 77090

dadrick

Job Details: 03/03/2026

Replaced parts unit tested properly

We serviced a

MAYTAG WASHER

Model MHW5630HC3H

Near Spring, Texas 77382

Joshua

Job Details: 03/03/2026

Ran diagnostic cleared blockage at drain pump. Ordering replacement bellow; ordrng 1 W11314648 (Bellow)

We serviced a

WHIRLPOOL DRYER

Model WGD5720RR0

Near Houston, Texas 77045

derrick

Job Details: 03/03/2026

Checked operation of unit ok. No problem found.

We serviced a

AMANA FREEZER

Model ASD2522WRB06

Near Missouri City, Texas 77489

derrick

Job Details: 03/03/2026

Order thermostat and control; ordrng 1 WPW10366605 (Control) and 1 WP2198202 (Thermostat)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Missouri City, Texas 77489

derrick

Job Details: 03/03/2026

Unit has bad motor that need to be replaced. Consumer has called Lowes for replacement of unit

We serviced a

WHIRLPOOL WASHER

Model wtw4855hw3

Near Richmond, Texas 77469

Edwin

Job Details: 03/03/2026

Upon arrival I replace part. After replacement unit is no longer constantly draining in flood mode. I ran diagnostic cycle unit completed normally. Unit is working as designed.

We serviced a

JENN-AIR REFRIGERATOR

Model JS42PPDUDE01

Near Missouri City, Texas 77459

roosevelt

Job Details: 03/03/2026

bad panel control; ordrng 1 w11357536 (control box)

We serviced a

WHIRLPOOL WASHER

Model WTW6157PB

Near Conroe, Texas 77304

John

Job Details: 03/03/2026

changed out lid lock unit is correct now; used 1 W11513248 (LATCH) from stock

We serviced a

KITCHENAID OVEN

Model KEBS177DSS9

Near Houston, Texas 77098

george

Job Details: 03/03/2026

Inspected the unit and found a faulty control board. Unable to proceed with repairs because the part has been discontinued.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Missouri City, Texas 77459

roosevelt

Job Details: 03/03/2026

replaced bad compressor

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Conroe, Texas 77301

John

Job Details: 03/03/2026

checked unit out ran meter over hole unit also sprade bubles over joints found no leaks at this point showed cust that my meter was working with letting gas out and my meter going off at this point unit checked out called saftey talked with shina at saftey ref 22562824

We serviced a

JENN-AIR RANGE

Model JJW2830LL01

Near Montgomery, Texas 77316

gary

Job Details: 03/03/2026

Closing ticket

We serviced a

KITCHENAID RANGE

Model KOES530SPS00

Near Richmond, Texas 77469

Edwin

Job Details: 03/03/2026

"Upon arrival I diagnosed unit. Unit had error codes F8E0,F1E1. Control communication, and cooling fan. I made customer aware error codes is signaling potentially electrical wiring issue installation issue. Will order cooling fan and control ; ordrng 1 W11397930 (Blower) and 1 W11249218 (Control Board)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM08

Near Humble, Texas 77396

Gary L

Job Details: 03/03/2026

Found water leaking from ice maker onto evaporator fan blade and freezing. Removed ice from evaporator fan blade and adjusted inlet tube to ice maker. Cycled ice maker and adjusted controls

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS0

Near Brookshire, Texas 77423

martin

Job Details: 03/03/2026

"Per customer, plumber had found a gas leak in the water heater but fixed it Inspected and tested all gas connections and burnersDid Not find any leaks. Showed customer findings. Tested for carbon monoxide and tested good. Uploaded picture of reading Aadvised customer OK an d safe to use range/oven"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Houston, Texas 77084

jerrell

Job Details: 03/03/2026

Need to order; ordrng 1 W11669441 (Control) and 1 W11525550 (Pump motor)

We serviced a

WHIRLPOOL OVEN

Model WOES5030LZ01

Near Conroe, Texas 77302

John

Job Details: 03/03/2026

checked unit out at this point unit has good temps unit checked out

We serviced a

MAYTAG DRYER

Model MEDE300VW

Near Missouri City, Texas 77459

roosevelt

Job Details: 03/03/2026

replaced bad bracket; used 1 W10837240 (BRACKET) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS3

Near Missouri City, Texas 77459

roosevelt

Job Details: 03/03/2026

bad pump and motor dl auth KVXS26NL2; ordrng 1 w11243648 (motor& slump) and 1 w11591754 (control)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ2

Near Sugar Land, Texas 77479

roosevelt

Job Details: 03/03/2026

"Checked and reconnected loose, hinge and all functions worked ok"

We serviced a

WHIRLPOOL FREEZER

Model WRT318FZDW02

Near Sugar Land, Texas 77479

roosevelt

Job Details: 03/03/2026

replaced bad compressor auth# is tpb37660l1.5

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ20

Near Houston, Texas 77079

jerrell

Job Details: 03/03/2026

Need to order; ordrng 1 W11633658 (Icemaker)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS-3

Near Houston, Texas 77079

jerrell

Job Details: 03/03/2026

Need to order ; ordrng 1 W11345228 (PUMP) and 1 W11648200 (Control)

We serviced a

KITCHENAID COOKTOP

Model KECD807XBL01

Near Houston, Texas 77079

jerrell

Job Details: 03/03/2026

Need to order and get Auth for repairs needed a different burner failed due to wear and tear ; ordrng 1 W10221529 (Burner) and 1 W10215034 (Rr burner switch)

We serviced a

JENNAIR OVEN

Model JJW2730DS02

Near Houston, Texas 77079

jerrell

Job Details: 03/03/2026

Installed console all tested normal.003517

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW1

Near Houston, Texas 77063

jerrell

Job Details: 03/03/2026

Need to order ; ordrng 2 W11335100 (Harness)s and 1 W11259498 (Pump)

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS

Near Houston, Texas 77042

jerrell

Job Details: 03/03/2026

Installed control pump motor and ui ran test all operations normal.

We serviced a

KITCHENAID REFRIGERATOR

Model KURL114KPA0

Near Houston, Texas 77077

jerrell

Job Details: 03/03/2026

Installed compressor ran test all operations normal.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ3

Near Houston, Texas 77082

jerrell

Job Details: 03/03/2026

This unit not covered under warranty Customer will need to pay for service or call whirlpool for authorization for repairs needed

We serviced a

WHIRLPOOL OVEN

Model WEG515S0LS4

Near Houston, Texas 77007

Louis R

Job Details: 03/03/2026

Found bad regulator. ; ordrng 1 W11524031 (Igniter) and 1 Wp9758078 (Burner) and 1 W10898290 (Regulator) and 1 W10898291 (Module)

We serviced a

JENN-AIR COOKTOP

Model JED3430GB01

Near Spring, Texas 77380

John

Job Details: 03/03/2026

part order; ordrng 1 w11517959 (element) and 1 W10857622 (switch-inf)

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Houston, Texas 77047

Ivan

Job Details: 03/03/2026

22629765 safety upon arrival checked for leaks with sniffer no signs of leaks unit is working as designed

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS12

Near Katy, Texas 77493

Alex

Job Details: 03/03/2026

Wa9239nl2Installed transformer and tested unit. Began heating. Mounted back into place

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Houston, Texas 77084

Alex

Job Details: 03/03/2026

Replaced adjuster. Wheels broke off on old one. Rack mounting properly

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Missouri City, Texas 77459

Edwin

Job Details: 03/03/2026

Upon arrival I replace part. After replacement unit is no longer constantly draining in flood mode. I ran diagnostic cycle unit completed normally. Unit is working as designed.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS01

Near Spring, Texas 77382

Clayton

Job Details: 03/03/2026

scode s16360 parts are not covered laborers coveredDrain pan is warped and refrigerator section evaporator causing the water to come out of both drawers instead of going down to the drain pan at the bottom of the refrigerator ; ordrng 1 W11457241 (Drain pan kit)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF577kps02

Near Tomball, Texas 77375

gary

Job Details: 03/03/2026

Closing ticket

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC3

Near Spring, Texas 77386

Clayton

Job Details: 03/03/2026

Her office closing out ticket units getting replaced

We serviced a

WHIRLPOOL OVEN

Model JJW2830DP03

Near Missouri City, Texas 77459

roosevelt

Job Details: 03/03/2026

bad console pt# is w11236888 at 1521.94 lb is 279.95 taxes is 148.66 total is 1950.55-129.90 bal. will be 1820.65 if customer calls back

We serviced a

WHIRLPOOL REFRIGERTOR

Model WRS315SDHM13

Near Roman Forest, Texas 77357

leonard

Job Details: 03/03/2026

adjusted compressor tubing and installed vibration pads and checked operation. ck ok; used 3 W11113654 (PAD) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT540HAMZ4

Near Richmond, Texas 77406

martin

Job Details: 03/03/2026

Replaced control board from truck stock Customer confirmed ; used 1 W11637581 (Control board) from stock

We serviced a

WHIRLPOOL WASHER

Model WFW5720RR0

Near Houston, Texas 77045

derrick

Job Details: 03/03/2026

Consumer drain is possibly backing up. They only saw water once and I ran multiple cycles.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Conroe, Texas 77302

John

Job Details: 03/03/2026

checked unit out wire was off element made unit right unit checked out

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Spring, Texas 77386

Clayton

Job Details: 03/03/2026

Closing out ticket per office repairs got denied

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Pinehurst, Texas 77362

Joshua

Job Details: 03/03/2026

Ordering replacement Basket ; ordrng 1 W10554251 (Basket)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS07

Near Katy, Texas 77494

Luis

Job Details: 03/03/2026

to close out- advised unable to reach the customer

We serviced a

WHIRLPOOL WASHER

Model WFW9600TW00

Near Houston, Texas 77082

raul

Job Details: 03/03/2026

Trip and diagnostic

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Tomball, Texas 77377

gary

Job Details: 03/03/2026

"Ran diagnostics, replaced main control per service pointer. All functions checked ok at this time"

We serviced a

MAYTAG WASHER

Model MVWC300VW1

Near Richmond, Texas 77407

raul

Job Details: 03/03/2026

Trip and diagnostic

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ08

Near Houston, Texas 77057

george

Job Details: 03/03/2026

"Found icemaker container coupling damaged, and will need to be replaced; ordrng 1 W11244434 (Ice container) and 1 WPW10293212 (Chute) and 1 WP2220458 (Coupling)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF3136SZ

Near South Houston, Texas 77587

Michael

Job Details: 03/03/2026

cust called in and informed thats issue was fixed closing for trip fee

We serviced a

WHIRLPOOL DISHWASHER

Model FE3017625

Near Brookshire, Texas 77423

martin

Job Details: 03/03/2026

Replacd control board from truck stockCustomer confirmed ; used 1 W11637581 (Control board) from stock

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW1

Near Santa Fe, Texas 77510

donnie

Job Details: 03/03/2026

Repair is denied for washer

We serviced a

KITCHENAID ICEMAKER

Model KUIC18NNTS2

Near Dickinson, Texas 77539

donnie

Job Details: 03/03/2026

Unit has incorrect model and serial number from unit to be repaired . Per whirlpool customer has to call extended warranty company and have a new service document sent out

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Spring, Texas 77388

Osiel

Job Details: 03/03/2026

"Loose latch assembly, reattached and tested working as design"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF332PAMS0

Near Spring, Texas 77388

Osiel

Job Details: 03/03/2026

"Debris jamming drain pump - uninstalled and tested, working as design"

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Katy, Texas 77493

Alex

Job Details: 03/03/2026

Unit has broken lint trap and also does not start but has power. Ordering parts needed; ordrng 1 W11758174 (Lint trap) and 1 W11780156 (Cntrl)

We serviced a

MAYTAG RANGE

Model MGR8800FZ0

Near Pasadena, Texas 77506

Michael

Job Details: 03/02/2026

upon arrival advised cust the unit was working as designed but cust stated the burners would not ignite all the time ordering parts ; ordrng 2 W10515459 (igntr)s

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ

Near Shoreacres, Texas 77571

Michael

Job Details: 03/02/2026

upon arrival replaced bad controls all operations normal

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF3136SZ

Near South Houston, Texas 77587

Michael

Job Details: 03/02/2026

upon needs incemaker and valve ; ordrng 1 W11757880 (ice maker) and 1 W11765019 (valve) and 1 W11758092 (control)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW1

Near South Houston, Texas 77587

Michael

Job Details: 03/02/2026

upon arrival replaced controls and all operations normal and also leveled unit

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM04

Near South Houston, Texas 77587

Michael

Job Details: 03/02/2026

"upon arrival the fan was not working causing the fridge side to be warm needs fan, lets quote on ticket; ordrng 1 WP2315539 (fan)"

We serviced a

WHIRLPOOL RANGE

Model WFES3030RS2

Near Houston, Texas 77060

Gary L

Job Details: 03/02/2026

Schedule for Wednesday. Part in office; saved tckt

We serviced a

AMANA DRYER

Model NED4655EW1

Near Spring, Texas 77379

Clayton

Job Details: 03/02/2026

Dryer Vent is clogged with lint grand test on the dryer spinning heating and operating properly all operations OK with the unit but they need to have the exhaust vent cleaned out

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ3

Near Pearland, Texas 77581

Jordan

Job Details: 03/02/2026

Installed new ui panel. Operations of console are now complete.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Tomball, Texas 77377

Joshua

Job Details: 03/02/2026

"Replaced faulty control elec , all unit functions now check ok"

We serviced a

WHIRLPOOL DRYER

Model WED5050LW1

Near Magnolia, Texas 77355

Joshua

Job Details: 03/02/2026

"Ran diagnostic, no fault found at this time. Customer advised on having ventilation cleaning done"

We serviced a

WHIRLPOOL DRYER

Model WGD4107SW0

Near Sugar Land, Texas 77479

Russell

Job Details: 03/02/2026

ran diag. no codes. ran vent test. vent test gave a yellow light. advised cust on vent service. cust stated that he serviced the vent himself. unit tested ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KFCS22EVMS0

Near Sugar Land, Texas 77479

Russell

Job Details: 03/02/2026

none of the special projects were applicable. unit needs water inlet valve.; ordrng 1 WP67006531 (valve-inlt) and 1 D7824706Q (ice maker)

We serviced a

JENN-AIR DISHWASHER

Model JDB9800CWS2

Near Houston, Texas 77057

Louis R

Job Details: 03/02/2026

"Replaced bad sump, drain pump & control."

We serviced a

KITCHENAID ICE MACHINE

Model KUIX535HPA00

Near Houston, Texas 77057

Louis R

Job Details: 03/02/2026

Found broken grid. ; ordrng 1 W10919199 (Grid)

We serviced a

WHIRLPOOL WASHER

Model WTW4105SW0

Near Houston, Texas 77024

Louis R

Job Details: 03/02/2026

Replaced bad valve.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM05

Near Houston, Texas 77024

Louis R

Job Details: 03/02/2026

Ran diagnostics. Unit operating. Customer will monitor.

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD708MPS00

Near Bellaire, Texas 77401

Louis R

Job Details: 03/02/2026

"Replaced ice maker kit, emitter, receiver & shaft."

We serviced a

UNKNOWN VENTHOODS

Model UXT4030ADS2

Near Houston, Texas 77004

Louis R

Job Details: 03/02/2026

Fixed rubbing fan blade.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MB0

Near Houston, Texas 77061

chris

Job Details: 03/02/2026

Adjusted air fuel ratio on burner. Unit is now working as intended no issues at this time

We serviced a

AMANA DRYER

Model NED4655EW1

Near Spring, Texas 77373

Osiel

Job Details: 03/02/2026

"Unit had restricted airflow. Disconnected the vent line from the home to the dryer and airflow immediately returned to normal, confirming the blockage was not within the dryer. Inspected the exterior vent exit and found lint buildup obstructing the airway. Cleared blockage and tested unitnow operating as normal."

We serviced a

AMANA WASHER

Model NTW4519JW

Near Spring, Texas 77373

Osiel

Job Details: 03/02/2026

Replace control board and ran cycle test - unit operating as design no longer continuously draining

We serviced a

MAYTAG WASHER

Model MVW5430MW1

Near Rosharon, Texas 77583

derrick

Job Details: 03/02/2026

Repaired stuck basket and checked operation of unit ok

We serviced a

JENNAIR RANGE

Model MGR5755ADB

Near Stafford, Texas 77477

derrick

Job Details: 03/02/2026

Replaced worn igniter and checked operation ok

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near Channelview, Texas 77530

Damarcus

Job Details: 03/02/2026

Order parts ; ordrng 1 W10752187 (Screw) and 1 W11550891 (Agitator) and 1 W10754158 (STATOR) and 1 W10754161 (ROTOR) and 1 W10734521 (SLIDER) and 1 W10754448 (Clutch) and 1 W10811957 (Basket)

We serviced a

MAYTAG WASHER

Model MVW4505MW2

Near Houston, Texas 77017

Damarcus

Job Details: 03/02/2026

Order part ; ordrng 1 W11740022 (Control)

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW4

Near Houston, Texas 77012

Damarcus

Job Details: 03/02/2026

Order parts ; ordrng 1 4392065 (NORM REPAIR)

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ08

Near Houston, Texas 77029

Damarcus

Job Details: 03/02/2026

Order parts ; ordrng 1 W11650661 (Heater) and 1 W11456095 (Control)

We serviced a

WHIRLPOOL M/W OTR

Model WMMS3130RS02

Near Houston, Texas 77041

angel

Job Details: 03/02/2026

Ran diagnostic replace high voltage components all functions checked okay

We serviced a

WHIRLPOOL COOKTOP

Model W5CE3024XS00

Near Dayton, Texas 77535

Ivan

Job Details: 03/02/2026

auth: 03438p upon arrival replaced switch unit is now working as designed and customer tested

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Rosharon, Texas 77583

roosevelt

Job Details: 03/02/2026

replaced blown cutoff and advised customer to have vent cleaned out no airflow; used 1 279816 (CUTOFF) from stock

We serviced a

KITCHENAID COOKTOP

Model KCGS556ESS06

Near Missouri City, Texas 77459

roosevelt

Job Details: 03/02/2026

Arrived at customer home per Mr said that he fixed the cook top unit is working

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ0

Near Fresno, Texas 77545

roosevelt

Job Details: 03/02/2026

checked and found that the housing panel is bad pt# is w11505225

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ

Near Sugar Land, Texas 77479

roosevelt

Job Details: 03/02/2026

replaced modules

We serviced a

KITCHENAID REFRIGERATOR

Model KRQC506MPS00

Near Bellaire, Texas 77401

george

Job Details: 03/02/2026

Installed the unit and found bad mullion. ; ordrng 1 W11654249 (Mullion) and 1 W11455229 (Control board)

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Houston, Texas 77056

george

Job Details: 03/02/2026

Installed control board and calibrated the unit. Ran diagnostics after no active error codes

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