Installed the water valve still getting multiple error codes on the dishwasher then the customer told me that there was another company lone star that came out and did repairs on this dishwasher since May and pretty much replaced every single part in it and then told him that they were going to put into replacement options and we got the call for the second opinion 5-4 6-3 6-6 10-1 6-1 with 3 more error codes

"Checked unit and they damaged the cabinet at the time of installation, and they drove the screws into the electric parts, I showed the customer the problem and referred them to call them back"

Order regulator and knobs; ordrng 1 W10861656 (Regulator) and 2 W11687171 (Knob)s

Order cam and control; ordrng 1 W11607637 (Control) and 1 W10721967 (Cam)

Replaced damaged console. All unit functions checked ok at this time

Replaced all high voltage components. All unit functions are now checked ok. Due to unit installation to gain access I had to remove vent tape

"Ran diagnostic, quoted customer part only. 187.5 +taxes. Approval to proceed with repair ; ordrng 1 W11481722 (Actuator) and 1 W10721967 (Cam kit)"

"Ran diagnostic, ordering replacement IM . Quoted customer 250.00 + taxes . Approved to proceed with repair ; ordrng 1 W10908391 (IM REPLACEMENT)"

Replaced faulty knob and valve. All unit functions now checked ok

Ran diagnostic ordering Damper assembly and thermistor ; ordrng 1 WPW10384183 (Thermistor) and 1 W11645127 (Diffuser)

Replaced damaged evaporator cover andvmain control. All unit functions checked ok at this time

Replaced faulty pump motor assembly. All functions checked ok at this time

unit needs control and inlet assy.; ordrng 1 W11116590 (cntrl-elec) and 1 W11210459 (valve)

ran diag. cleared codes. cleared drain hose of restriction. advised cust on rinse aid and water temp. unit tested ok.

Adjusted temperature at user interface for refrigerator side not cooling. Operations are running properly.

Unit is not completing full defrost cycle.; ordrng 1 Wpw10140162 (Heater) and 1 W11676572 (Harness) and 1 Wpw10200659 (Control) and 1 Wpw10184634 (Control)

Customer denied quote & will replace unit.

Parts NLA (W10607546) customer will replace unit

"Ran diagnostics, ordering replacement control assembly ; ordrng 1 W11525996 (Control)"

Assisted Tech JP

order part reschedule with customer; ordrng 1 W11607637 (CNTRL-ELEC)

order parts reschedule with customer2wgt; ordrng 1 W11658802 (icemaker)

Replaced hub

Reconnected flood sensor and checked all function

Ran diagnostic replace regulatir all functions checked okay

Ran diagnostic contacting tech line with findings; saved tckt

Ran diagnostic contacting tech line with findings; saved tckt

Ran diagnostic replace faulty motor. Ordering panel ui; ordrng 1 W11413566 (Panel ui)

checked and found that braker was tripped reset and all function worked

replaced bad console

Checked and found customer need electrician wrong volts coming out of outlet

Order part and reschedule ; ordrng 1 WPW10653840 (Latch)

Replace damage housing and condenser fan motor

Customer cancel service at the door unit working fine now

Order parts and reschedule ; ordrng 1 W11547313 (Compressor) and 1 W11109499 (DRIER-TUBE) and 2 W11506623 (Coupling)s and 2 W11504448 (Coupling)s and 1 W11572047 (Evaporator) and 2 W11504450 (Coupling)s and 2 W11504420 (Coupling)s

Replace door unit tested properly

Upon arrival I diagnosed unit. The only error code found was F0E5 Off Balance. Suspension was bad very bouncy. Did diagnostic cycle it completed normal besides the bad suspension. Will need parts replaced. ; ordrng 1 W11130362 (Suspension)

found and replaced shorted parts

Upon arrival and after replacing parts the unit is now running and functioning as designed. When I had the unit pulled out I did notice creature feces. I mentioned to the customer so that it can be addressed before they cause damage to the unit.

Upon arrival I ran the unit and after diagnosing I noticed a bad pump and motor. ; ordrng 1 W11613479 (PUMP N MOTOR)

Upon arrival I noticed no power. I checked the power cord and found a loose connection on the drain pump. Once secured it drained and power came back on and cycled through. No parts needed

Upon arrival I noticed frost and ice build up on the back freezer panel. Will need parts and I provided the customer a quote. They will decide later

order parts 2man 3wgt; ordrng 1 W11334757 (water tube) and 1 W10111418 (valve-soln) and 1 8186352 (boiler) and 1 W11492294 (ui control board) and 2 W10859573 (sensors)s

"Upon arrival, I inspected the unit and found an F2E1 error code. I tried to reset the unit, but I was unable to. I provided a quote to replace the console.; ordrng 1 W11232102 (Console)"

Installed pump test unit. The unit is working as designed.

"Upon arrival, I inspected the unit. The unit had a full bin of ice. There were no error temperature codes, so I ran diagnostics. The unit is working as designed. The ice maker completed a harvest."

"unit is unresponsive, console looks like it coming apart - unit needs console & control board. Send parts to tech(s) in area - After replacing retest power in and run diagnostics ; ordrng 1 W11460908 (CONSOLE) and 1 W11632709 (Console Panel UI) and 1 W11672039 (CNTRL-ELEC)"

"Upon arrival customer said unit has been making ice for the past week - tested water flow, fan motor and ran harvest on IM - working as normal, closing for trip & diagnostics"

unit needs lower rack and rollers.; ordrng 1 W11498446 (rack) and 4 W11551383 (rollers)s

found and replaced shorted part

need idler and rollers; ordrng 4 w10314171 (roller)s and 1 w11558196 (pnl) and 1 w10547287 (idler) and 1 3387610 (belt)

found and replaced stalled im

"tech cycled unit, found all functions normal, cust does not like unit , advised tpss sr 7740167834, cust only gets 1 free ini"

found and replaced shorted parts

"Installed the panel UI, ran diagnostics, and the unit kicked on and began to drop the temperature. Before this, the compressor and fan were not turning on, but after replacing the parts, they are."

Replaced control

Need W11573115 heater and defrost sensor; ordrng 1 W11573115 (heater) and 1 W10384183 (defrost sensor)

Replaced valve

"Checked unit and everything was working as it's designed at the moment, no noise found, I explained to the customer in order to fix it the noise would need to be present"

Replaced faulty cam and motor. Unit is now working as intended no issues at this time

"Arrived at customer home to make repairs Assessed the flooring and spacing to see if able to pull out and complete job without damage to flooring and or cabinets We concluded it would be safe to proceed with repairsWe took every measure to protect flooring with Skid plates and drop cloths, uploaded pictures of work area Before job was started, showed customer all the floor marks,scratches and scuffs already present and not caused by our workCustomer agreed and gave the ok to proceedRemoved cover and as we were inspecting noticed large puddle of fluorescent liquid on top of condenser on a solder joint. Used our black light to highlight it and take pictures and documented Showed customer findings and advised that we believe that was the reason for not cooling, Freon lost at the joint failure We would replace the filter drier and re solder the joint. Once completed pressurized the system with nitrogen to ensure no leak and or a restriction, both passed. Wes sealed up the system and charged back with recommended level of R-134aNOTE: Pricing was revised for labor only plus tax $1,623.75Customer approved"

Order parts and reschedule ; ordrng 1 W11481116 (Control) and 1 W11513246 (Control) and 1 W11481722 (Actuator) and 1 W11513248 (Latch)

Found the suspension rods

Replace defected ui/control

part order with je; ordrng 1 w11507531 (igniter) and 1 w11507532 (igniter)

changed out gc and bascket unit checked out

Replace parts unit tested properly

Replace parts got unit to power on sparking came from control call tech line was advised to order more parts an replace control due to arc marks SR#7740249000; ordrng 1 W11519742 (Control) and 1 W11481722 (Actuator) and 1 W11026785 (Motor)

Replace suspension rods adjusted legs used level to check if unit was level unit passed unit is no longer making banging noise but unit vibrates a little customer is still complaining

Checked unit control not not responding ; ordrng 1 W11637583 (Control)

Check unit no clogs drain pump not working properly keep giving long drain error code to unit also console not working properly not all lights turning on on unit ; ordrng 1 W11458345 (Drain pump) and 1 W11603844 (Console) and 1 W11223753 (Nameplate)

Checked unit door switch is not working properly an heater not turning on for ice maker ; ordrng 1 W11645701 (Heater) and 2 Lightswitchs

Checked unit adjusted burner unit tested properly

Upon arrival and after replacing the parts the unit is now functioning and running as designed.

"Checked unit and water dispenser was leaking a little bit, I change the fitting from the water line dispenser and customer slammed the door several times to see if it would leak, and everything checked ok, also customer was complaining about freezing temperatures on the top shelf, I checked the product temperature with the thermal coppler and everything was 77 degrees, I showed the customer the results and explained to them, on how to adjust the temperatures in cause it's needed, the customer said she definitely doesn't like the unit on how it works, I referred her to contact customer service ; used 1 4373559 (Fitting), and 1 2300868 (Fitting) from stock"

Replaced faulty basket. Unit is now working as intended no issues at this time

Assisted MY

"Ran diagnostics, attempted repair. Customer advised on additional part needed (gearcase) no further work approved at this time. Closing ticket"

Replaced control assy. Operations are correct now

Unit needs wiring harness ; ordrng 1 W11643701 (Wiring harness)

checked unit out fixed wire on heater unit checked out

Replaced leaking inlet valve assembly

Replaced control board. Operations are correct now

Unit was set to Celsius. Set unit to Fahrenheit. Calibrated unit. Operations are correct now

Replaced freezer door and gasket . Operations are correct now

"Need gearcase, cam; ordrng 1 W11449740 (Gearcase) and 1 W11550891 (Agitator) and 1 W10006384 (Belt) and 1 W10721967 (Cam)"

Checked unit and replaced shorted control and lid lock. Ran auto test cycle and unit checks ok.

Checked unit and replaced open thermal cutoff. Ran test cycle and unit checks ok.; used 1 279816 (CUTOFF) from stock

Replace defective FC evap. All functions checked okay. Advice customer to let system run for 24 to 48 hours prior to add food to unit

"found unit miswired at power cord, cust to correct"

changed out valve control and lid lock unit checked out

checked unit out ran unit to 350 cycald unit off and on unit went off called saftey talked with marie let cust know unit working as disined customer not happy opened door showed cust that unit was losing temp cust not happy called saftey again talked with angie she noted account gave cust reff number

"Ran diagnostics, reset controls and customer advised on functions. Unit checked ok at this time"

"Installed new valve, and ice maker assembly. All operations are correct."

"Replaced shorted control and latch, all functions normal; used 1 W11700916 (Latch) from stock"

Order parts rs with customer; ordrng 1 W11618502 (HARNS-WIRE) and 1 WP2315539 (motor-evap) and 1 WP2163777 (BLADE-FAN) and 1 W11594670 (CONTRL-BOX)

Upon arrival I did diagnostic. Unit is making ice( picture attached). Unit dispenses water but won't stop. Will need part order. ; ordrng 1 W11645245 (Water Valve) and 1 W11518204 (Control Panel Ui)

Upon arrival I replaced part. After replacement i ran diagnostic cycle. No more water leaking. Unit is working as designed.

"Upon arrival I diagnosed unit. After inspection no error codes found. Bake element and broil element working. I did calibration procedure took 6 readings and took average temperature. I raised temperature calibrated. Unit raising reached temperatures normally (picture atrached). I advised customer that the gauge thermometer he has in unit whirlpool does not recommend because it's inaccurate. I showed temperature reading on ui control, and my multimeter , and with gauge ( picture attached). Unit is working as designed.SR#"

"I replaced the blower and control,, unit checked ok"