We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Houston, TX 77025
derrick
Job Details: 04/29/2024
Do not order. Customer considering purchasing new unit; ordrng 1 W11115285 (Fascia)
We serviced a
JENN-AIR RANGE
Model JDRP548HL01
Near Houston, TX 77025
derrick
Job Details: 04/29/2024
Seasoned large oven element per tech line and checked operation ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW10
Near Houston, TX 77025
derrick
Job Details: 04/29/2024
Order door gasket; ordrng 1 W10861499 (Gasket)
We serviced a
WHIRLPOOL WASHER
Model WTW6600SW2
Near Katy, TX 77494
Luis
Job Details: 04/29/2024
"Checked unit and drain pump is not working, customer is going to look at the estimate and will let us know ; ordrng 1 W10536347 (Drain pump)"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS4
Near Houston, TX 77085
raul
Job Details: 04/29/2024
Replaced burners and control board.
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Cypress, TX 77433
Sarom
Job Details: 04/29/2024
Retighted the bolt for roto motor and tested all function
We serviced a
WHIRLPOOL ICEMAKER
Model WRS325SDHZ00
Near Texas City, TX 77591
donnie
Job Details: 04/29/2024
Replaced refrigerator icemaker. Operations are correct now; used 1 W10300022 (Icemaker) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ
Near Sugar Land, TX 77478
roosevelt
Job Details: 04/29/2024
checked and ajusted bucket
We serviced a
JENNAIR MICROWAVE
Model JMW3430LL02
Near Sienna, TX 77459
roosevelt
Job Details: 04/29/2024
Call safty spoke with Eric took pictures of all the burnt cavity and door units unrepairable and per eric they will be reaching out to the customer filr # is 7738924676
We serviced a
AMANA DRYER
Model NED4655EW1
Near Sienna, TX 77459
roosevelt
Job Details: 04/29/2024
Customer has no power need to reset breaker or get electrician
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Rosharon, TX 77583
roosevelt
Job Details: 04/29/2024
checked and reconnected loose connetion
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FSS00
Near Katy, TX 77494
Luis
Job Details: 04/29/2024
"Checked unit and evaporator on the fresh food, drain is clogged with the drain extension, customer is going to look at the estimate and will let us know ; ordrng 1 W11661572 (Extension)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW10
Near Houston, TX 77066
Osiel
Job Details: 04/29/2024
need thermistor & harness replacement ; ordrng 1 WPW10384183 (THERMISTOR) and 1 W11562214 (HARNS-WIRE)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Humble, TX 77339
leonard
Job Details: 04/29/2024
order parts 2wgt; ordrng 1 W11098695 (fan-scroll) and 1 W10316760 (thermistor)
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Houston, TX 77089
Corey
Job Details: 04/29/2024
"Checked unit performed function test, cleared error history. All functions normal no leaks at time of testing"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM
Near Houston, TX 77089
Corey
Job Details: 04/29/2024
Order door gaskets; ordrng 1 W11661186 (Gasket) and 1 W11578847 (Rc gasket) and 1 W11292468 (Fill tube)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Houston, TX 77058
Corey
Job Details: 04/29/2024
"Replaced shorted display board, all functions normal"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Houston, TX 77058
Corey
Job Details: 04/29/2024
Order control board and thermistor ; ordrng 1 W11224256 (Control board) and 1 W10316760 (Thermistor) and 1 W11087201 (Fill tube heater) and 1 W11637688 (Heater fascia)
We serviced a
WHIRLPOOL FREEZER
Model WRX735SDHZ10
Near Alvin, TX 77511
Corey
Job Details: 04/29/2024
Order freezer door; ordrng 1 W11435351 (Freezer)
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Humble, TX 77346
leonard
Job Details: 04/29/2024
rebooted control board and ran recalibration and test cycle. all test ok
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Rosharon, TX 77583
roosevelt
Job Details: 04/29/2024
replaced broken bulb from socket
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Manvel, TX 77578
chris
Job Details: 04/29/2024
Replaced faulty slider. Unit is now working as intended no leaks at this time ; used 1 W10734521 (Slider) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model SRD22S3W
Near Alvin, TX 77511
chris
Job Details: 04/29/2024
Replaced faulty ice maker. Unit is now working as intended no leaks at this time
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Porter, TX 77365
leonard
Job Details: 04/29/2024
reset control board and ran test cycle. test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC604FSS02
Near Houston, TX 77006
Damarcus
Job Details: 04/29/2024
order part and reschedule ; ordrng 1 W11109499 (DRIER-TUBE)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Humble, TX 77346
leonard
Job Details: 04/29/2024
order parts 2wgt; ordrng 1 WP2323198 (defrost heater) and 1 W11449482 (control board) and 1 W11545823 (wire harness) and 1 WPW10384183 (thermistor)
We serviced a
WHIRLPOOL RANGE
Model KFGC558JSS01
Near Houston, TX 77044
Miguel
Job Details: 04/29/2024
customer will retur the stove to the store.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS05
Near Houston, TX 77064
Osiel
Job Details: 04/29/2024
"DIFF ISSUE - load damper control - need replacement ; ordrng 1 WPW10248595 (DAMPER, ELECTRONIC CONTROL)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Houston, TX 77073
Miguel
Job Details: 04/29/2024
part to be order.; ordrng 1 w11650662 (harness) and 1 w11558182 (control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Humble, TX 77338
leonard
Job Details: 04/29/2024
replaced faulty icemaker for e5 error code and ran harvest and fill test. test ok; used 1 W11658802 (ICEMAKER) from stock
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Humble, TX 77346
leonard
Job Details: 04/29/2024
checked unit and was unable to duplicate customer complaint. customer advised very eractic issue. called Tech line and spoke with Chris and he advised might be extra power setting. advised customer on using extra power setting. SR#7738980302
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW3
Near Houston, TX 77019
Damarcus
Job Details: 04/29/2024
FOUND Motor not working replace bad motor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Arcola, TX 77583
derrick
Job Details: 04/29/2024
Order freezer door; ordrng 1 LW11255360 (Door)
We serviced a
MAYTAG WASHER
Model MVWB855DC4
Near Rosharon, TX 77583
derrick
Job Details: 04/29/2024
Order control and valve; ordrng 1 W11417461 (Control) and 1 W11165546 (Valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Arcola, TX 77583
derrick
Job Details: 04/29/2024
Replaced dispenser motor and checked operation of unit ok
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Cypress, TX 77433
Jesse
Job Details: 04/29/2024
"Checked unit found that unit is shaking part order. ; ordrng 1 W11226768 (Damper Assembly, Tub Suspension (Set Of 4-Includes Suspension Bushings and Suspension Balls)) and 1 W10870912 (Gearcase Assembly) and 1 W10721967 (Splutch Kit (60Hz))"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ4
Near Tomball, TX 77375
gary
Job Details: 04/29/2024
"Ran diagnostics, replaced faulty spark module and igniter all functions checked ok at this time"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Cypress, TX 77433
Jesse
Job Details: 04/29/2024
Changed unit gearcase and rods unit working properly.
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Arcola, TX 77583
roosevelt
Job Details: 04/29/2024
replaced blown cutoff; used 1 279816 (CUTOFF) from stock
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Houston, TX 77086
Gary L
Job Details: 04/29/2024
Found shorted control. Removed and replaced control. Checked operation. Unit is outside
We serviced a
MAYTAG M/W OTR
Model MMV1175JZ0
Near Houston, TX 77062
chris
Job Details: 04/29/2024
Unable to do repair due to finding a short that caused the magnetron to go out. Part is not covered under manufactures part warranty
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near La Marque, TX 77568
donnie
Job Details: 04/29/2024
Replaced wash motor/sump assy. Operations are correct now
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Cypress, TX 77433
Sarom
Job Details: 04/29/2024
Replaced thermalstat and main control board
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Cypress, TX 77433
Sarom
Job Details: 04/29/2024
Reconnected the timer and checked all function
We serviced a
WHIRLPOOL FREEZER
Model WRS325SDHZ01
Near Cypress, TX 77429
Sarom
Job Details: 04/29/2024
Help JT WITH 2 MEN JOB FOR SEAL SYSTEM
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Humble, TX 77346
leonard
Job Details: 04/29/2024
order parts; ordrng 1 W11413566 (control panel) and 1 W11525996 (control board)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Houston, TX 77024
jerrell
Job Details: 04/29/2024
Installed agitator and screw ran test all operations normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WFW97HEXW0
Near Houston, TX 77057
jerrell
Job Details: 04/29/2024
Tech to follow up with office; O-emld tckt
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS01
Near Houston, TX 77057
jerrell
Job Details: 04/29/2024
Need to order ; ordrng 1 W10897719 (Water valve)
We serviced a
JENNAIR REFRIGERATOR
Model JFC2089BEP00
Near Houston, TX 77009
Damarcus
Job Details: 04/29/2024
Order Part and reschedule ; ordrng 1 W10884390 (Ice maker) and 1 WPW10594329 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDB03
Near Houston, TX 77009
Damarcus
Job Details: 04/29/2024
Found Ice make damage / leaking replace same part
We serviced a
JENN-AIR OVEN
Model JGRP548HL05
Near Spring, TX 77386
Miguel
Job Details: 04/29/2024
part to be order.; ordrng 1 W11234290 (cntrl-elec) and 1 W10145362 (brkt-cntrl) and 1 w11355250 (expansion) and 1 w11355920 (electrode broil) and 1 w11355922 (electrode bake)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Conroe, TX 77385
John
Job Details: 04/29/2024
changed out lid ock unit checked out
We serviced a
JENNAIR M/W OTR
Model JMV8208CS1
Near Spring, TX 77382
John
Job Details: 04/29/2024
checked unit out ajusted door switches big country was out preveas and striped screws that instal unit and is not hooked in back at this point unit is correct
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near League City, TX 77573
donnie
Job Details: 04/29/2024
"Unit started making ice, operations are correct now"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Humble, TX 77338
leonard
Job Details: 04/29/2024
defrosted freezer evaporator and repaired loose white wire connection to defrost heater and checked operations. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Spring, TX 77379
Osiel
Job Details: 04/29/2024
reordering door with gasket (parts research); ordrng 1 xxxxxx (refrigerator door w/gasket (right hand)) and 1 W11223753 (NAMEPLATE)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Houston, TX 77068
Osiel
Job Details: 04/29/2024
water vale inlet no continuity - need replacement & filter housing ; ordrng 1 W11194438 (HOUSING) and 1 W10865826 (VALVE)
We serviced a
AMANA WASHER
Model NFW5800HW
Near Houston, TX 77031
Jordan
Job Details: 04/29/2024
Installed new water nozzle (W11316251) for dispensing water properly.
We serviced a
WHIRLPOOL WASHER
Model WFW85HEFC1
Near Houston, TX 77042
Jordan
Job Details: 04/29/2024
Installed new bellow (W11106747) for unit not draining properly. Job complete.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Houston, TX 77084
Jordan
Job Details: 04/29/2024
Diagnosed dishwasher with h2o fault code. Turned water on from home outlet. Unit running properly.
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Houston, TX 77077
Jordan
Job Details: 04/29/2024
Diagnosed dryer not turning on. Voltage for unit was correct. Home power outage caused unit to reset itself. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Houston, TX 77079
Jordan
Job Details: 04/29/2024
Ordering fan motor harness (W11087438) for evaporator frozen over. ; ordrng 1 W11087438 (Fan motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB03
Near Houston, TX 77074
Jordan
Job Details: 04/29/2024
Installed new door gasket (W11240749) for door not sealing properly. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Houston, TX 77071
Jordan
Job Details: 04/29/2024
Unit had been installed with bad filter. Ordering ice maker (W10873791) for unit with no production.; ordrng 1 W10873791 (Ice maker)
We serviced a
WHIRLPOOL WASHER
Model wtw4816fw3
Near Houston, TX 77071
Jordan
Job Details: 04/29/2024
"Diagnosed washer not spinning properly, and also has basket motor speed fault codes. Ordering actuator (W11481722), motor (W10890624), and capacitor (W11428524).; ordrng 1 W11481722 (Actuator) and 1 W10890624 (Motor) and 1 W11428524 (Capacitor)"
We serviced a
WHIRLPOOL WASHER
Model MHW6630HC2
Near Humble, TX 77346
leonard
Job Details: 04/29/2024
"order part 2wgt; ordrng 1 W11314648 (bellow), used 1 W11688995 (water valve) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Pasadena, TX 77505
Derrick
Job Details: 04/29/2024
Check unit and adjusted leveling on right side of the refrigerator by turning screw to raise unit to allow door to sit lower so that it could open slower. All operations are working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Houston, TX 77075
Derrick
Job Details: 04/29/2024
Check unit and tighten loose screw for the agitator allow unit to spin during rent and spin unit is not working as designed
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Houston, TX 77075
Derrick
Job Details: 04/29/2024
"Check unit to find the washer had a fault code for long drain, which was not an issue while technician replaced the defective technician went out today 4-29-24 discovered a long drain issue informed customers husband what the problem he was having was and that technician would order parts and they called management and said they didnt want any further repairs. Everything was documented with Tech line and the service request is on document pictures also spoke with Anita and Brianna about this issue if customer calls back, please refer her to, Tpb"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Cypress, TX 77433
Jesse
Job Details: 04/29/2024
"Checked unit found that unit will need a new cam and rods for unit. Not same issues as before. ; ordrng 1 W10821956 (Damper Assembly, Tub Suspension (Set Of 4-Includes Suspension Bushings and Suspension Balls)) and 1 W10815026 (Actuator- Shift) and 1 W10721967 (Splutch Kit (60Hz))"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Humble, TX 77346
Miguel
Job Details: 04/29/2024
console been replaced.
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Houston, TX 77084
Luis
Job Details: 04/29/2024
Checked unit and drain pump is not working ; ordrng 1 W11458345 (Drain pump)
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Katy, TX 77493
Luis
Job Details: 04/29/2024
"Checked unit with tech line and the only problem that we found, the unit is on a drain pan, and tech line recommended them to fix it so it can work properly File#7738983628"
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ10
Near Katy, TX 77493
Luis
Job Details: 04/29/2024
"Checked unit and customer is using huge pots , and reaching underneath the unit and burning the cabinet and the harness underneath , I showed the customer the problem, and explained to them if the wires melted that is permitted damaged, advised the customer to be careful with that"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM704KPS0
Near Katy, TX 77494
Luis
Job Details: 04/29/2024
"I replaced the pump and motor, checked ok"
We serviced a
KITCHENAID OVEN
Model KOES527PSS00
Near Santa Fe, TX 77510
donnie
Job Details: 04/29/2024
Replaced outer door on wall oven
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Houston, TX 77043
jerrell
Job Details: 04/29/2024
Installed switches all test normal.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Liberty, TX 77575
ricky
Job Details: 04/29/2024
after cycling unit now working as desighned
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB3
Near Liberty, TX 77575
ricky
Job Details: 04/29/2024
found unit working as desighned
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Liberty, TX 77575
ricky
Job Details: 04/29/2024
"cycled unit on arrival and worked, cust called in and said stopped again, ordering cnts; ordrng 1 w11545513 and 1 w11491433"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Spring, TX 77388
Osiel
Job Details: 04/29/2024
"per tech line SR# 7738862755 - i replaced harness, control board, console - i am now not getting any response from unit. unit has power and everything with harness is connected. ; saved tckt"
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Houston, TX 77090
Osiel
Job Details: 04/29/2024
"changed capacitor, actuator & motor (w11026785 motor not control board) - tested and unit is operational"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Houston, TX 77067
Osiel
Job Details: 04/29/2024
replaced control board - tested working as normal
We serviced a
AMANA RANGE
Model AER6303MFS3
Near Houston, TX 77028
Miguel
Job Details: 04/29/2024
part to be order.; ordrng 1 W11247313 (panl-cntrl) and 1 w11536794 (control elect.) and 1 WPW10181986 (sensor)
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Houston, TX 77042
Jordan
Job Details: 04/29/2024
Installed Gearcase parts for unit leaking oil. Washer running properly. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Dayton, TX 77535
ricky
Job Details: 04/29/2024
"found new parts failed, replaced bad parts and cycled"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Houston, TX 77041
jerrell
Job Details: 04/29/2024
Unit been working for 3 weeks with new Chris from technical support 7738986920
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Houston, TX 77044
Miguel
Job Details: 04/29/2024
reschedulle by the customer.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Pearland, TX 77584
chris
Job Details: 04/29/2024
Replaced faulty valve. Unit is now working as intended no leaks at this time
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Alvin, TX 77511
chris
Job Details: 04/29/2024
Replaced faulty Icemaker. Unit is now working as intended no leaks at this time
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near La Marque, TX 77568
anthony
Job Details: 04/29/2024
Replaced faulty drive system parts all ok no problems
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Texas City, TX 77591
donnie
Job Details: 04/29/2024
Replaced wash motor/sump assy. Operations are correct now
We serviced a
WHIRLPOOL DRYER
Model WED9620HW2
Near Houston, TX 77009
Damarcus
Job Details: 04/29/2024
replace damage wheel run cycles all tested fine
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Pearland, TX 77581
chris
Job Details: 04/29/2024
Replaced faulty control. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Richmond, TX 77406
Russell
Job Details: 04/29/2024
"replaced compressor, drier, and tubing. evac and recharge. unit tested ok."
We serviced a
WHIRLPOOL WINECOOLER
Model WUW35X15DS02
Near Houston, TX 77002
Louis R
Job Details: 04/29/2024
Seal system replaced.
We serviced a
WHIRLPOOL DRYER
Model WED7120HW3
Near Katy, TX 77494
Luis
Job Details: 04/29/2024
"I replaced the thermostat, harness. Control, element and cutoff, checked ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP730HAMZ0
Near Mont Belvieu, TX 77535
ricky
Job Details: 04/29/2024
needs pnl; ordrng 1 w11589973
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Conroe, TX 77304
John
Job Details: 04/29/2024
changed out ui unit checked out needs dl aurth