We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS6
Near Richmond, TX 77407
raul
Job Details: 04/26/2022
I removed the bulb to inspect it and it was burned out. I left it outside for customer to take it with her to buy a new one.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDW01
Near The Woodlands, TX 77381
james
Job Details: 04/26/2022
Order parts reschedule with customerTHIS IS A R600 UNIT2 man w/ JP3wgt; ordrng 1 W11370574 (COMPRESSOR) and 1 W11504415 (COUPLER) and 1 W11504431 (COUPLER) and 1 W11506619 (COUPLER) and 1 W11109499 (drier-tube) and 1 W11504445 (COUPLER) and 1 W11504449 (COUPLER) and 1 W11578004 (EVAPORATOR) and 1 W11504419 (COUPLER) and 1 W11504449 (COUPLER) and 1 W10913906 (coupler)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS01
Near Friendswood, TX 77546
alfredo
Job Details: 04/26/2022
"Found faulty evaporator fan harness, order parts ; ordrng 1 W10799016 (Evaporator fan harness) and 1 W10389152 (Support)"
We serviced a
WHIRLPOOL LAUNDRY
Model WTW5105HW2
Near League City, TX 77573
miguel
Job Details: 04/26/2022
order parts; ordrng 1 W11423758 (gearcase) and 1 W11026785 (motor) and 1 W11239857 (belt) and 1 W11550891 (agitator) and 1 W11513243 (basket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near League City, TX 77573
miguel
Job Details: 04/26/2022
checked over unit. found noise coming from water flow going to ice maker. unit working as designed
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Cove, TX 77523
ricky
Job Details: 04/26/2022
needs cnt; ordrng 1 w10482836 and 1 w11447258
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Spring, TX 77380
kayla
Job Details: 04/26/2022
Ordering parts. 3 wgt; ordrng 1 W11573703 (Left hand door hinge) and 1 W11573702 (Right hand door hinge) and 1 W11412299 (Latch)
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Houston, TX 77073
kayla
Job Details: 04/26/2022
Will not let me run diagnostics and reset. Error for UI miscommunication. Ordering ctrl boards. 2 wgt; ordrng 1 W11478519 (UI panel ctrl) and 1 W11557935 (Ctrl elec)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Conroe, TX 77384
james
Job Details: 04/26/2022
Order parts reschedule with customer; ordrng 1 W10795820 (stop-pan) and 1 W10795822 (stop-pan)
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW2
Near Friendswood, TX 77546
alfredo
Job Details: 04/26/2022
Found faulty suspension rod gave estimate customers paid service fee
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Rosharon, TX 77583
derrick
Job Details: 04/26/2022
Cleared dispenser channel and checked operation of unit ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Rosharon, TX 77583
derrick
Job Details: 04/26/2022
Reschedule next week after order a new steamer to defrost drain; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Houston, TX 77085
roosevelt
Job Details: 04/26/2022
replaced bad gearcase
We serviced a
WHIRLPOOL FREEZER
Model WRS321SDHZ05
Near Fresno, TX 77545
derrick
Job Details: 04/26/2022
Replaced leaking freezer door and checked operation of unit ok
We serviced a
MAYTAG WASHER
Model MHW6630HC3
Near Montgomery, TX 77316
james
Job Details: 04/26/2022
Order parts reschedule with customer.2 man with JP2wgt; ordrng 1 W11314648 (bellow)
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDW01
Near Sugar Land, TX 77478
derrick
Job Details: 04/26/2022
Explained to consumer that the parts are nla
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM05
Near Houston, TX 77058
alfredo
Job Details: 04/26/2022
"Found faulty starter device and capacitor properly reinstalled starter device and capacitor, informed customers to allow unit to reach normal operating temperatures before use"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ1
Near Seabrook, TX 77586
alfredo
Job Details: 04/26/2022
"Needs spark module, order parts ; ordrng 1 W10475149 (Spark module) and 1 W10457998 (Spark module)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDM04
Near Seabrook, TX 77586
alfredo
Job Details: 04/26/2022
"Found faulty icemaker, Incorrect aftermarket icemaker was installed onto unit ,by maintenance personnel ,Inform maintenance personnel on site took pictures"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW
Near League City, TX 77573
miguel
Job Details: 04/26/2022
checked over unit. found open cutoff. instaled new cutoff. unit working as designed.; used 1 W10900067 (CUTOFF-TML) from stock
We serviced a
WHIRLPOOL KITCHEN
Model WDT730PAHZ0
Near Missouri City, TX 77489
roosevelt
Job Details: 04/26/2022
checked and all function worked and drianed ok
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Sugar Land, TX 77498
roosevelt
Job Details: 04/26/2022
broken lid; ordrng 1 W11259006 (lid)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Houston, TX 77059
chris
Job Details: 04/26/2022
Found faulty bulb and socket part order ; ordrng 2 W11216993 (Bulb)s and 1 4387478 (Socket)
We serviced a
WHIRLPOOL WASHER
Model MHW6630HC2
Near Dickinson, TX 77539
miguel
Job Details: 04/26/2022
order parts; ordrng 1 W11325573 (cntrl pnl) and 1 W11322883 (cntrl)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFF305ESS
Near Bacliff, TX 77518
alfredo
Job Details: 04/26/2022
"Found kinked water line properly reinstalled water line unit is now working as intended, no leaks at this time"
We serviced a
KITCHENAID KITCHEN
Model KDTM604KBS0
Near Montgomery, TX 77356
james
Job Details: 04/26/2022
Order parts reschedule with customer; ordrng 1 W11410062 (CNTRL-ELEC) and 1 W11414073 (VENT) and 1 W11545290 (DEFLECTOR)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS
Near Porter, TX 77365
leonard
Job Details: 04/26/2022
tightened loose and leaky gas line to regulator and checked all other connections and operations. all ck ok
We serviced a
WHIRLPOOL OVEN
Model KODE300ESS05
Near Porter, TX 77365
leonard
Job Details: 04/26/2022
order parts 2man 2wgt with Donnie; ordrng 2 W11245567 (blowers)s
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near The Woodlands, TX 77386
kayla
Job Details: 04/26/2022
Unit to be buy out with whirlpool .. customer no service needed. And to Close out.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Spring, TX 77373
kayla
Job Details: 04/26/2022
"Replaced led modules. Still not working ordering led ctrl board. 3 wgt; ordrng 2 W11462342 (Led module)s and 1 W11368839 (Led power supply ctrl board), used 4 W11462342 (Led module) from stock"
We serviced a
WHIRLPOOL COOKTOP
Model KCGS356ESS00
Near Porter, TX 77365
leonard
Job Details: 04/26/2022
order part; ordrng 1 W11334474 (grate kit)
We serviced a
JENN-AIR REFRIGERATOR
Model JS48PPDUDE01
Near Cypress, TX 77433
donnie
Job Details: 04/26/2022
Replaced stainless steel door skin on built in refrigerator
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Cypress, TX 77433
donnie
Job Details: 04/26/2022
"Replaced 2 light modules, operations are correct now ; used 2 W10695459 (Light module) from stock"
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706EBS01
Near Katy, TX 77450
martin
Job Details: 04/26/2022
Replaced freezer fan motor
We serviced a
WHIRLPOOL DRYER
Model MED6230HW2
Near Katy, TX 77494
martin
Job Details: 04/26/2022
Replaced parts list. Tightened loose interior venting duct pipes. Lubricated rollers. Put everything back and tested on setting the customer complaint makes the noises. NO noise found at this time.
We serviced a
JENN-AIR REFRIGERATOR
Model JBRFR30IGX00
Near Porter, TX 77365
leonard
Job Details: 04/26/2022
reschedule for 2man 2wgt with Donnie Friday May13th; saved tckt
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Texas City, TX 77590
miguel
Job Details: 04/26/2022
checked over unit. found no failer codes stored. reset cntrl. unit working as designed
We serviced a
WHIRLPOOL DRYER
Model MED8630HC1
Near Houston, TX 77089
chris
Job Details: 04/26/2022
Replaced faulty blower wheel. Unit is now working as intended
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Katy, TX 77494
martin
Job Details: 04/26/2022
"Replaced parts list Tested and filling up properly, washing properly and draining as intended"
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Houston, TX 77089
chris
Job Details: 04/26/2022
Found loose connection at control board. Reinstalled loose connection. Unit is now working as intended
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near Needville, TX 77461
raul
Job Details: 04/26/2022
I replaced left rear and right rear element
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC2
Near Houston, TX 77007
ben
Job Details: 04/26/2022
order parts; ordrng 1 w11559688 and 1 w11478523 and 1 w11556727
We serviced a
JENN-AIR COOKTOP
Model JGD3536GS00
Near Richmond, TX 77406
raul
Job Details: 04/26/2022
I replaced manifold
We serviced a
WHIRLPOOL COOKTOP
Model WFE505W0JZ0
Near Houston, TX 77058
chris
Job Details: 04/26/2022
Found crack in glass cooktop part order ; ordrng 1 W11175876 (Cooktop)
We serviced a
WHIRLPOOL RANGE
Model WOS51EC0HS02
Near Katy, TX 77494
martin
Job Details: 04/26/2022
Removed stuck grill grates and installed properly
We serviced a
KITCHENAID ICEMAKER
Model KUIX505ESS2
Near Montgomery, TX 77356
james
Job Details: 04/26/2022
"Need approval for parts and 2X labor, complete tear down of unit. Please reschedule with customer upon approval3wgt; ordrng 1 WPW10485951 (transformr) and 1 W11034363 (cntrl-elec) and 1 W10919199 (grid-cuttr) and 1 W11126268 (harns-pump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near New Caney, TX 77357
leonard
Job Details: 04/26/2022
unjammed ice dispenser container and checked all operations. ck ok
We serviced a
JENN-AIR COOKTOP
Model JGD3430GS00
Near Humble, TX 77346
leonard
Job Details: 04/26/2022
order parts; ordrng 1 W11084064 (burnr-head) and 1 W11579391 (cap)
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Humble, TX 77346
leonard
Job Details: 04/26/2022
replaced open thermal fuse and checked operations. ck ok; used 1 W10909685 (FUSETHRML) from stock
We serviced a
WHIRLPOOL OVEN
Model JJW2527WS01
Near Humble, TX 77346
leonard
Job Details: 04/26/2022
checked unit and found broken upper door glass and found glass is dicontinued. customer will call customer service part# needed is W1017610. if customer can get part labor is $269 minus service call plus tax.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX335HPS01
Near Humble, TX 77346
leonard
Job Details: 04/26/2022
installed drain pump and checked operations. ck ok
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Humble, TX 77338
leonard
Job Details: 04/26/2022
"replaced broken drive belt and actuator and capacitor and ran test cycle. test ok; used 1 W10913953 (ACTUATOR), 1 W11395618 (CAPACITOR), and 1 W11239857 (BELT) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF130PAHB2
Near Houston, TX 77036
anthony
Job Details: 04/26/2022
Looks like unit had a short and will need more parts also tank looks to be melted under the element; ordrng 1 W10832778 (Harness) and 1 W10876537 (Pump) and 1 W11513977 (Tank)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Houston, TX 77056
anthony
Job Details: 04/26/2022
Found loose connection at terminal all ok no problems
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Houston, TX 77056
anthony
Job Details: 04/26/2022
Replaced faulty terminals and wiring all ok no problems
We serviced a
KITCHEN AID ICE MACHINE
Model KUIX505ESS2
Near Cypress, TX 77433
donnie
Job Details: 04/26/2022
Replaced bin thermistor on ice machine ; used 1 W10511923 (Thermistor) from stock
We serviced a
KITCHENAID ICEMAKER
Model KUIX505ESS2
Near Houston, TX 77079
jerrell
Job Details: 04/26/2022
Replaced fualty water valve all test normal.; used 1 W10897719 (Water valve) from stock
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Magnolia, TX 77354
gary
Job Details: 04/26/2022
"Replaced damaged terminal block and screw kit in unit, all functions checked ok"
We serviced a
MAYTAG WASHER
Model MHW5630HW
Near Houston, TX 77079
jerrell
Job Details: 04/26/2022
Reinstalled water supply ran test all operations normal.
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Houston, TX 77345
leonard
Job Details: 04/26/2022
order parts 2wgt; ordrng 1 W11543994 (control board) and 1 W11220230 (valve)
We serviced a
AMANA RANGE
Model AER6303MFS3
Near Magnolia, TX 77354
gary
Job Details: 04/26/2022
"Replaced main control and elements in unit, all functions checked ok at this time"
We serviced a
WHIRLPOOL DRYER
Model MGD5830TW0
Near West University Place, TX 77005
ben
Job Details: 04/26/2022
replacd the burner asmy
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Magnolia, TX 77354
gary
Job Details: 04/26/2022
Ran diagnostics customer advised on issue with water pressure from home. Unit checked ok at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Richmond, TX 77406
raul
Job Details: 04/26/2022
Will need a thermistor kit and motor evap; ordrng 1 W10316760 (Thermistor Kit) and 1 W11334745 (Motor Evap)
We serviced a
WHIRLPOOL KITCHEN
Model WDF520PADM9
Near Richmond, TX 77407
raul
Job Details: 04/26/2022
Will need a soap dispenser assembly ; ordrng 1 Wpw10671905 (Soap dispenser assembly)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Houston, TX 77082
raul
Job Details: 04/26/2022
I explained customer how to turn unit on.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Houston, TX 77072
raul
Job Details: 04/26/2022
Will need a drain pump ; ordrng 1 W10919003 (Drain pump)
We serviced a
WHIRLPOOL DRYER
Model WGD92HEFC0
Near Houston, TX 77027
ben
Job Details: 04/26/2022
order parts; ordrng 1 W10837240 (idler pulley) and 1 661570V (belt)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Crosby, TX 77532
ricky
Job Details: 04/26/2022
"found unit stalled after power outage, reset cnt and cycled6/14/21"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Highlands, TX 77562
ricky
Job Details: 04/26/2022
found and cleared jammed float and cycled
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Houston, TX 77089
johnny
Job Details: 04/26/2022
Found faulty panel replaced panel unit is working as intended no issues found at this time
We serviced a
KITCHENAID RANGE
Model KFGC506JSS01
Near Houston, TX 77079
jerrell
Job Details: 04/26/2022
Installed li
We serviced a
KITCHENAID M/W OTR
Model KEMS308SSS05
Near Houston, TX 77019
ben
Job Details: 04/26/2022
order parts; ordrng 1 w11346197 (mag) and 1 W10886919 (lmp-basles)
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS2
Near Houston, TX 77019
ben
Job Details: 04/26/2022
replaced shorted water valve; used 1 W10897719 (VALVE) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model DU1100XTPSB
Near Houston, TX 77098
ben
Job Details: 04/26/2022
checked unit unit needs soap dispencer the part is NLA
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Tomball, TX 77377
gary
Job Details: 04/26/2022
Replaced switch fuse thermistor and drive motor assembly. Unit working as designed
We serviced a
WHIRLPOOL WASHER
Model MVWB835DC
Near Friendswood, TX 77546
johnny
Job Details: 04/26/2022
Order parts ; ordrng 1 W10579778 (Stator motor) and 1 W10905022 (Clutch) and 1 W10006482 (Rotor motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Spring, TX 77389
kayla
Job Details: 04/26/2022
Not defrosting on evaporator. Ice frost build on on evaporator cover. Needs new evaporator wiring harness with thermal fuse. Ordering part. 2 wgt; ordrng 1 W11405276 (Evaporator wiring harness with thermal fuse)
We serviced a
WHIRLLPOOL DRYER
Model WGD5100HW1
Near Sugar Land, TX 77479
roosevelt
Job Details: 04/26/2022
Call techline and spoke with Adrian and per Adrian the unit is working as designed An in the manual on page 4 it tells the customer that the washer will not get as hot as the older washers if he wants more hot water he has to put it on deepfield and file number 77 335 202 39
We serviced a
MAYTAG DRYER
Model MGDC465HW0
Near Houston, TX 77082
raul
Job Details: 04/26/2022
I show customer where was his clog in the vent outside see picture. I helped him unclog it.
We serviced a
[UIS # 387624] REFRIGERATOR
Model n/a
Near Houston, TX 77082
raul
Job Details: 04/26/2022
Customer told me over the phone that another company have come out and charge the unit not to long ago. I explained to her that it could be a potential leak in the seal system. Being a 2006 model i checked to see their system warranty and it had expired on 2018. I explained to customer about service call fee and customer decided to cancel.
We serviced a
WHIRLPOOL LAUNDRY
Model MVW7232HW
Near Sugar Land, TX 77479
roosevelt
Job Details: 04/26/2022
checkedand all opperation worked as designed
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Houston, TX 77070
donnie
Job Details: 04/26/2022
Replaced wash motor sump assy. With KD
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Tomball, TX 77375
donnie
Job Details: 04/26/2022
Helped KD repair dishwasher door
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Katy, TX 77494
martin
Job Details: 04/26/2022
Removed stuck grills and installed properly
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Hockley, TX 77447
gary
Job Details: 04/26/2022
"Replaced damaged wash plate in unit, all functions checked ok at this time"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDW00
Near Baytown, TX 77520
ricky
Job Details: 04/26/2022
found and resecured ff seal
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV02
Near La Porte, TX 77571
ricky
Job Details: 04/26/2022
"restricted water supply, cust to correct"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHW04
Near Montgomery, TX 77356
james
Job Details: 04/26/2022
Checked unit and added a vibration pad and adjusted tubes to prevent vibration sound. Unit checks ok.; used 1 W11113654 (PAD) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW05
Near Pasadena, TX 77506
ricky
Job Details: 04/26/2022
need cnt; ordrng 1 w11207397
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Pasadena, TX 77503
ricky
Job Details: 04/26/2022
"found debis under washer caused belt to jump, reinstalled and advised cust against improper care"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Sugar Land, TX 77479
roosevelt
Job Details: 04/26/2022
this was a different issue and also replaced a harness that was sent by whirlpool to the customer home and dlauth# w12kx41nl2; used 1 WP2188820 (THERMISTOR) from stock
We serviced a
AMANA M/W OTR
Model AMV2307PFB4
Near Houston, TX 77004
ben
Job Details: 04/26/2022
replaced turntable ring
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSS25C4MGK00
Near Houston, TX 77004
ben
Job Details: 04/26/2022
replaced air difuser and thermister
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSS25C4MGK00
Near Houston, TX 77004
ben
Job Details: 04/26/2022
replaced air difuser and thermister
We serviced a
WHIRLPOOL ICE MAKER
Model KRFC704FPS01
Near Houston, TX 77024
anthony
Job Details: 04/26/2022
Needs parts; ordrng 1 W11366500 (Fill tube)
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Cypress, TX 77429
kayla
Job Details: 04/26/2022
Replaced part. Ran diagnostics. All operations are correct. ; used 1 W11537778 (Heater) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Houston, TX 77070
kayla
Job Details: 04/26/2022
Helped DO uninstall unit to replace parts. Found house infested with rats and the rats chewed up all the wiring underneath unit. DO is Calling TPSS to document this voided warranty. Reinstalled unit. Closing out ticket.
We serviced a
WHIRLPOOL WASHER
Model WTW5540ST0
Near Sugar Land, TX 77479
roosevelt
Job Details: 04/26/2022
broken lid switch; ordrng 1 WP8318084 (switch-lid)
We serviced a
WHIRLPOOL DISHWASHER
Model KUDS30FXSS9
Near Bellaire, TX 77401
anthony
Job Details: 04/26/2022
Replaced faulty supports and rack all ok no problems