Need to order the terminal block missing screws for the black wire ; ordrng 1 279393 (Screw kit for terminal block) and 1 3397659 (Terminal block)

"Check unit to find major roach, infestation, and all sort of debris in drain hose and inside of cabinet of the dishwasher. This car was documented and unit is voided due to user care if customer calls back referred them to Whirlpool."

Check unit that replaced defective icemaker unit is OK

Check unit to find all operations working as designed on arrival technician adjusted feet for proper installation and check operations unit is OK

Check unit and adjusted feet to level unit better than what it was and informed customer that there is a possible chance that he needs a rebuild with new stater tub and basket and he declined

Reconnected main board

Aligned the blower and checked all function

Replaced bad dispenser motor & filter housing.

"Ran diagnostic replace blower, humidity sensor and control. All functions checked okay. Advice customer about clearing exhaust duct"

"Ran diagnostic, console not accepting broil command, reset control broil command active. All functions checked okay. If call back need to order console"

"Ran diagnostic, adjust door alignment for the right door was too low and not sealing properly causing condensation. All functions checked okay"

Ran diagnostic found damaged line at drain harness. Ordering harness; ordrng 1 W11376227 (Lower harness)

used 2 part epoxy from repair kit to repair cracks in ref comp liner. unit tested ok.

Replaced both back burners and burner switches. Operations are correct now.

Order parts reschedule with customer2 man w/ JP4wgt; ordrng 1 W11455472 (COMPRESSOR) and 2 W11504420 (COUPLER)s and 2 W11506635 (COUPLER)s and 2 W11504431 (COUPLER)s and 1 W11455370 (EVAPORATOR) and 2 W11504451 (COUPLER)s and 2 W11504445 (COUPLER)s and 1 w12345678 (R600 kit) and 1 w87654321 (nitrogen kit)

order parts reschedule with customer2wgt; ordrng 1 W11629268 (THERMISTOR) and 1 W11625042 (COVER) and 1 W11752963 (CNTRL-ELEC)

Diagnosed unit and found customer having unbalanced loads washing heavy blankets ran and tested unit checks ok

Ordered drain pump ; ordrng 1 W11460963 (Drain pump)

Customer came to door said they don't have any leak

Replaced start switch with button

Replaced both upper and lower interlock switch assy. Operations are correct now.

"Recovered Freon, replaced compressor, drier and evacuated system. Charged unit. Operations are correct now"

Replaced end caps for pantry drawer

Found broken door magnet part order ; ordrng 1 W11223751 (Magnet)

Found faulty thermostat. Replaced part. Unit is now working as intended. No issues at this time; used 1 W11050897 (Thermostat) from stock

Auth#J1DEF51DL2 replaced bad controls & UI. Replaced token outer glass.

"Found broken blue wire in wiring harness. Replaced harness. Unit needs lid latch part order ; ordrng 1 W11670519 (Lid latch), used 1 W11643701 (Harness) from stock"

Found unit was stuck in diagnostic mode. Reset computer. Unit is now working as intended no issues at this time

checked unit out fixed dirty burner unit is correct now

Replace defected timer SR code

"Gearcase, board, wire harness, encoder, suspension ; ordrng 1 W10902814 (Agitator) and 1 W11449840 (Gearcase) and 1 W11396716 (Suspension) and 1 W10721967 (Cam) and 1 W11481108 (Board) and 1 W10913953 (Actuator) and 1 W11481116 (Encoder) and 1 W11239857 (Belt) and 1 W11569161 (Wire harness)"

Upon arrival and after diagnosing I noticed the whole unit completely dead. It is getting 124v from the wall but all power is still off. I will order parts ; ordrng 1 W11556912 (CONTROL BOARD) and 1 W11642011 (PANEL U/I) and 1 W11524472 (COMP START) and 1 WPW10350564 (CAPACITOR)

Upon arrival unit will fill up but motor wont turn on ordering parts; ordrng 1 WPW10605057 (Pump and motor) and 1 W10909703 (Control)

Changed parts unit is now working as designed

Assisted tech JB

Upon arrival noticed the display not working ordering part; ordrng 1 W11378949 (Console)

"Upon arrival I replaced part and defrosted there refrigerator, it is now working as designed."

changed out all parts listed unit is correct now

Replaced bad valve.

Upon arrival changed parts unit is now working and heating

"replaced tub, basket, gearcase, actuator, cam, capacitor, belt, washplate, and supports, unit tested ok. W1DEHZ0NL1.5"

"Replaced pressure switch and inlet water assembly. Recorded noise complaint apwith techline suggestion to change tub assembly, need approval from extended warranty ; ordrng 1 W11378552 (Tub assembly)"

Replaced shock and spring

Checke dunit and adjusted refrigeration line to prevent vibrating sound. Unit checks ok and has normal operating sounds and fan sounds.

Checked unit all functions tested properly compressor is running unit is cooling properly advised to customer that the noise he is hearing is the compressor running customer wanted to check unit over never heard compressor on unit different name brand

Checked unit found igniter was unplugged plugged back in unit tested properly

Checked unit found refrigerant leaking from evaporator section ; ordrng 1 W11035643 (Evaporator freezer) and 1 W10865322 (Evaporator refrigerator)

Replace parts unit tested properly

Replace damper control - unit is operating as normal

"Ran diagnostics, replaced complete dispenser drawer assembly in unit. All functions checked ok"

"Replaced control boards, thermostat and sensor"

"Arrived at customer home and right away customer started saying its Not even a month Old Asked customer what the complaint was and she said it gets very noisy after 15 minutes or so, she showed me an audio video of noise. I could not detrmine the cause of it. Advisde customer that I could run diagnostics and see if any codes popped up and I could try and listen for noise complaint while I was there but if I could not duplicate noise I would be difficult locating root cause. She starting getting upset saying, why was I there then if not to find noise. Advisde the best thing I could do is order potential parts causing noise and .... further investigate once the unit was expposed, customer just kept getting more n more upset I almost walked away and have office send another technician..... advised customer that no matter which technician they send if they can not dupplicate noise it would be the exact same scenario Will order motor,wheel and sensorsWill further inspect during parts replacement NOTE: Advised since its new unit they could see if seller would exchage it ; ordrng 1 W11549461 (Motor) and 1 WP697772 (Wheel) and 2 WP3387223 (Moisture sensor)s"

Ran diagnostic and found stuck draining without able to reset Will order new control board ; ordrng 1 W11607637 (Control board)

"Inspected and found error codes F6E3 n F7E4Will order ACU,rotor,stator,clutch slider ; ordrng 1 W11687817 (ACU) and 1 W10915701 (Rotor) and 1 W10915700 (Stator) and 1 W10734521 (Slider) and 1 W10754448 (Clutch)"

Found faulty valve part order ; ordrng 1 W10897719 (Valve)

Replaced bad sump.

Replace part an lower oven is now showing same error code ; ordrng 1 W11598119 (Blower)

Repaired short in black wire at terminal block. Ran cycle. Unit heated up to 350 degrees. Operations correct

Checked unit found ice mold with ice in it as well as in the ice bin had two batches dump inside bin call tech line all test pass with tech line was advised to let customer know to keep an eye on unit SR#7740944184

Checked unit with tech line recommended to replace the interlocks because they shorted outFile#. 7740940589; ordrng 1 W11552018 (Control) and 2 4375321 (Fuse)s and 1 W11551761 (Interlock) and 1 W11551558 (Interlock)

"Checked unit and temperatures were 38 degrees fresh food and 3 degrees in freezer, the unit has signs of it been left open a while, I explained to the customer on how to use it correctly, unit checked ok at the moment"

"Checked unit and customer said that Best Buy has been trying to fix it and they straight out to them they could not fix it and to find some else, I seemed the seal system failed and I explained to customer if I find any part that has been compromised by them, I will refer them back, ; ordrng 1 W11595434 (Evaporator) and 2 W11506620 (Tubing)s and 2 W11504450 (Tubing)s and 2 W11109499 (Dryer)s and 2 W11504445 (Tubing)s and 2 W11504447 (Tubing)s and 1 W11574734 (Compressor) and 2 W11504431 (Tubing)s and 2 W11504415 (Tubing)s and 2 W11506621 (Tubing)s and 2 W11506635 (Tubing)s"

"Checked unit and everything was working as it's designed, dispenser was not broken, I explained to the customer on how the unit works"

found and replacedshorted cnt

found and cleared debris from seal and cycled

"Upon arrival, I inspected the unit and found no water leak underneath. No error codes were present. The customer stated that water leaks into the tub and fills it up every three days. A water inlet valve needs to be ordered.; ordrng 1 W11434044 (Water inlet) and 1 W11629912 (Control board)"

replaced faulty float switch-customer called back and said unit is still not working. Dawn called customer to reschedule another visit; used 1 W11545764 (SWITCH) from stock

replaced shorted moisture sensor harness and checked operations. ck ok; used 1 WPW10298258 (HARNESS) from stock

order parts 2wgt; ordrng 1 W11730046 (control board) and 1 W10898291 (module-spk) and 1 W10898290 (valve-gas) and 1 W11524031 (ignitor)

Diagnosed unit and found shorted panel ordered; ordrng 1 W11236888 (Control panel)

Installed all the parts unit is no longer filling the air code turned on the bake all operations OK

Broil or bake will not work I getting power to them need to replace the spark board in the main control; ordrng 1 W10920631 (Spark board) and 1 W11642873 (Main control)

Unit is exchanging heat. Customer had the refrigerator unplugged for the past week. Told the customer to leave it plugged in and he needs to be put back on schedule so we can come back out and properly diagnose the cooling issue.; saved tckt

"Customer was overloading the unit, causing the heat to get trapped inside of the dryer and it shut off due to the temperature getting too hot. The customer not to overload the unit and she wont have any issues"

"Unit was being overloaded, causing it to throw and off-balance error code and stop in the middle of a cycle. Customer had bedding inside of the washer. I told her that was too much on the unit to only wash medium size loads at a time."

"Ran diagnostics, ordering replacement Icemaker and filter housing assembly. ; ordrng 1 W11735838 (Icemaker) and 1 Wpw10121140 (Housing)"

"Checked unit and the hinges have physical damage, I documented with tech line and partner team, and partners team denied the repair Tech#. 7740943655Partner #. 7740944460"

Checked unit and valve is leaking ; ordrng 1 W10341329 (Valve) and 1 W11209438 (Valve)

"Checked unit and I found a loose connection at the terminal block, I fixed it and checked ok"

"Upon arrival I replaced parts after replacement I discovered customer shorted other components on unit I had to replace cam and actuator from ts After replacement unit is working as design I made customer aware that what he did cutting wires to the latch caused more damage to unit (picture attached). Documented with Techline of what customer did trying to fix it himself. Unit is working as designed.SR# 7740940831.; used 1 W11481722 (Actuator), and 1 W10721967 (CAM) from stock"

found and replaced shorted parts

Replaced broken harness and latch; tested unit; no error codes; working as designed.

"Upon arrival, I inspected the unit and used a heat gun on the refrigerator door seal to seal the area that needed it."

"Upon arrival, I inspected the unit and could not get the model and serial number. To look at specs"

Found Reservoir frozen repair unit working OK now

Found ice maker working fine. Removed and replaced ice container

Vent needs cleaning ; ordrng 1 W10906683 (Seal)

Found blown fuse. Removed and replaced fuse. Aligned door switches and checked operation ; used 1 W11707984 (Fuse) from stock

Ordering parts ; ordrng 1 W11401710 (Control) and 1 W11165546 (Water valve) and 1 W11135391 (Console)

Ordering parts; ordrng 1 W11608056 (Control)

"Upon arrival, I inspected unit found icemaker needs to be replaced ; ordrng 1 W11700250 (Icemaker) and 1 W11645245 (Water valve)"

"Upon arrival, I inspected unit ran diagnostics and found error code F8E1 quote Ms for new water valve awaiting approval ; ordrng 1 W11688994 (Water valve) and 1 W11688995 (Water valve)"

"Upon arrival, I inspected the unit and found it unresponsive. I will need to order a control board.; ordrng 1 W11613564 (Panel control) and 1 W11637583 (Control board)"

Checked unit tech line and they recommended to replace the element ; ordrng 1 W11549461 (Motor) and 1 3387747 (Heater) and 1 697772 (Blower)

"Checked unit and drain connection to garbage disposal is clogged, I advised the customer to get a plumber to fix that"

"Replaced complete harness, pump and control. Documented findings with techline. All functions checked ok"

Drain pump constantly running need to replace a control board with the pressure switch on it; ordrng 1 W11171160 (Control board)

Throwing a F1 E0 error code need to replace the main control board ; ordrng 1 W11520704 (Main control board)

Customer was worried about the smell of the dryer after it heats up inform the customer that the unit will have that smell because it is so new its burning off the oils on the heating element all operations OK unit is running as designed

checked and ajusted and recalebrated unit and all function ok