"per cust he complained before closing and is getting builder to replace unit, declined repair"

"I replaced the basket and pump and motor, checked ok"

repaired loose black wire connection at terminal block and checked operations. ck ok

"Part order of ice machine with thin ice, and low water flow.; ordrng 1 W10870921 (Valve) and 1 W10747426 (Circulating pump) and 1 W10511923 (Bin thermistor)"

"replaced broken belt and cam assy. and ran test cycle. test ok; used 1 W10721967 (CAM), and 1 W11239857 (BELT) from stock"

advised customer of what the parts were needed and the cost customer will get a new machine due to the age and the price

Order parts ; ordrng 1 W11359390 (Control) and 1 W11371714 (Latch)

Replace defective compressor unit is OK

Replaced bad water valve and checked operation of unit ok

Checked operation of unit ok

Do not order until consumer calls in; ordrng 1 W10832994 (Compressor)

Replaced broken belt and checked operation of unit ok; used 1 341241 (Belt) from stock

Order sump assembly; ordrng 1 W11665769 (Sump)

"Do not order until approved and consumer need to get the proper filter. Wrong filter was stuck in housing; (created new UIS, deleted prior attachment to UisID 417203), ordrng 1 W10881366 (Valve)"

Check and found that customer needs to remove plunger from garbage disposal

replaced blown cut off; used 1 279816 (CUTOFF) from stock

re ordering parts; ordrng 1 . (icemaker) and 1 . (water valve)

"needs pnl, rollers, idler, mtr and wheel, est declined"

needs tube; ordrng 1 w11514273 (tube) and 1 w11579561 (valve)

changed out heater and timmer unit is correct now

Customer claim gas company says leak s at flex line and left rear burner. Tightened connection to flex line at regulator.

Reorder refrigerator door.; ordrng 1 W11575716 (Refrigerator door)

Per TPSS need to get tech line to deem unrepairable due to now being out of warranty; O-emld tckt

Part order for pump and motor due to leak causing float switch to activate.; ordrng 1 W11345228 (Pump and motor)

"replaced side-by-side freezer door - operating, opening & closing, as normal making proper contract"

Spoke with D&G they want us to order the parts and rebuild the unit ordering tub and basket sr#7740860465; ordrng 1 W11208267 (Basket) and 1 W10704196 (Tub)

Need to order; ordrng 1 W11598432 (EVAP REPAR) and 1 W11547313 (Compressor)

Found loose connection at control. Reinstalled loose connections. Unit is now working as intended no issues at this time

checked unit out found loose wire on lower element unit is correct now

checked and reconnected loose wire on conector and all function ok

Found obstruction in drain system

checked unit out changed out shifter unit is correct now; used 1 W11481722 (ACTUATOR) from stock

"Upon arrival, I inspected the unit and attached a loose wire going into control board tested unit after working as designed"

Replaced washer lid lock assy. Operations are correct now ; used 1 W11700916 (Lid lock) from stock

reinstalled and adjusted left rear suspenion rod and re-leveled unit and checked operation. ck ok

"replaced broken belt and cam assy. and ran test cycle. test ok; used 1 W10721967 (CAM), and 1 W11239857 (BELT) from stock"

Diagnosed dishwasher not heating properly. Found disconnected lower harness at heater element. Once reconnected unit begin to heat correctly.

Ordering replacement ui console ; ordrng 1 W11672177 (Panel ui)

hecked unit and adjusted door switches and loose connection at diode.Ran test cycle and unit checks ok.

"Ran diagnostics, corrected issue with connector to main control. All functions checked ok at this time"

Adjusted door and catch ran test all operations normal.

Loose harness connection at dispenser - reattached and tested - opened as normal during diagnostic test cycle.

"I replaced the capacitor, diode and magnetron and unit started working fine, I also made the customer aware that the unit is a fire hazard because it's dripping oil underneath and everywhere else"

"I ran a diagnostic and unit had an error code F0E3, the unit went through fine on the auto test, I explained to the customer on how to use the unit correctly"

Checked unit and control is not working ; ordrng 1 W11696067 (Control)

Replaced faulty control. Unit is now working as intended no issues at this time

Replaced faulty control. Unit is now working as intended no issues at this time

Replaced faulty cooktop. Unit is now working as intended no issues at this time

Install parts all operation OK unit is no longer constantly throwing error code

Need main control board washer is constantly draining; ordrng 1 W11578565 (Man control board)

Icemaker makes ice intermittently. Customer says it will stop for a week and then it will dump a batch or two and then goes back to nothing. Whenever I open the lid. There is small baby cubes frozen to the flap coming out when I checked the icemaker it had about a quarter of a cube frozen in the bottom of the icemaker as if the unit is not filling up to its full capacity ran the fill tube heater for about four minutes and then the fill cycle and the unit filled up properly. Need to replace the filter tube heater. And possibly additional insulation parts ; ordrng 1 W10706850 (Filter tube heater) and 1 W11255718 (Dual ceiling water valve)

Order freezer door ; ordrng 1 W11652977 (Door)

Found bad compressor that someone has cut wires to already. Customer will repair unit.

Fixed loose blower wheel.

"Correct part ordered, wrong part inside box.; ordrng 1 W11607637 (Control)"

"Arrived at cutomer home to troubleshoot noise complaint. Per customer, noise is coming from the venting duct above the venthood not the venthood itself. Double checked that the vent runs properly. Venthood is working as designed. Sent builder picture of complaint area n findings."

"Reset breaker and heated oven to 500 degreesLeft oven on running at 500 degrees for 30 minutes, breaker did not trip Adivised customer the more they use oven the less likely breaker would trip due to moisture"

Replaced control board

Replaced control board

"Replaced control board , harness and drain pump NOTE: customer had machine in garage and not connected to power nor water Advised that I would not be able to test as unit needed to be connected properly to test properly Customer is fully aware"

Replaced pump n motor

Found debris inside drain pump cause the motor to fail - unit needs replacement drain pump; ordrng 1 W11462456 (PUMP-DRAIN)

W1DT6X0WL2... took unit down to remove obstruction from blower. unit tested ok.

"ran test cycle. ran vent test. unit is working as designed. cust is overloading washer and expecting dryer to dry a double load in one cycle. advised cust on load size, and capacity. unit tested ok."

"unit needs spark module, harness, and electrodes.; ordrng 1 W11703692 (module) and 1 W11637584 (harness) and 1 W11703400 (harness) and 1 W11703398 (electrode) and 1 W11702865 (electrode)"

replaced control. unit tested ok. still live roaches inside DW door panel.

replaced broken ice container

Upon arrival i replaced parts. After replacement i tested rack rack is working(picture attached). I left old part with customer. Unit is working as designed.

Upon arrival i diagnosed unit after inspection customer has water bottle frozen (picture attached) temperature readings in refrigerator reading 29. Techline adviced to order partsSR#7741294557.; ordrng 1 4318168 (Sealer) and 1 212643 (Sealer gum) and 1 W11380595 (Air diffuser) and 1 WPW10384183 (Thermistor) and 1 W11546690 (Control)

Upon arrival i replaced part water valve. After replacement i tested unit no water leak (picture attached). I called techline to document that i couldnt recreate issue but because customer said unit leak randomly and he had to redue the flooring damage and said he didnt want that unit in the house i replaced water valve and shark bite connector . I tested multiple times and i left old part with customer. Unit is working as designed. SR#7741302560

Upon arrival i replaced pump. After replacement i tested unit. Unit passed diagnostics now. I left old part with customer (picture attached).Unit is working as designed.

"Upon arrival, I checked the unit's drain pump and confirmed that the drain hose connected to the disposal is clear, allowing water to flow freely. I ran the unit in diagnostic test mode and observed an excessive amount of foam. I allowed the foam to drain out and repeated the test cycle to determine if the F9E1 error code would reappear. I was unable to replicate the error or any issue the unit is responding and operating normally. I advised the customer to switch to a high-efficiency detergent, whether in liquid or pod form, to minimize foam buildup, which can cause long drain times or trigger the flow switch. The customer agreed to make the change and will monitor the unit over the next few days. The unit is currently working as designed."

Replace leaking Bellow all ok now

Found dryer working as design main vent that run outside. The cover is painted over so therefore it wont it cant vent out.

Upon arrival and diagnosing with Techline it seems like another bad compressor. Based off of pressure readings and temps Per Techline we would need to attempt another seal system job. Due to the filter drier line getting shorter and possibly being too short we will attempt the seal system job in hopes to have enough line for the job. I will be ordering parts SR# 7741294262; ordrng 1 W11109499 (DRIER) and 1 W11578205 (COMPRESSOR)

Upon arrival and after replacing the parts the unit is now working properly as designed. No leaks after running the unit

Upon arrival and after diagnosing I could not find a fault with the left door. It has a plastic popping sound but I made sure to inspect every surrounding part to verify everything is secured and not rubbing. I called Techline to doc and per Techline Ill be ordering the surrounding plastics and hinge. SR# 7741297364; ordrng 1 W10904595 (DOOR LATCH) and 1 W10407187 (DOOR BUMPER) and 1 W10505294 (DOOR COUPLER) and 1 W10878115 (DOOR HINGE)

Upon arrival and after replacing the parts the unit is working properly as designed.

Please dont order parts until customer has approved. Upon arrival and after diagnosing I noticed the door had multiple rusted and rusting parts due to a potential leak coming from the ice maker compartment. I ran through a couple service test and could not re create a leak but the customer mentioned water coming from the ice maker compartment. I believe the panel u/I could be failing and calling for water when it shouldnt. ASI Appliance LLC Whirpool Corporation Factory Certified CarePhone: (281) 452-2121Fax: (281) 862-2322Toll Free: (866) 912-4274asiappliance@yahoo.comquote1-YEAR WARRANTY FOR PARTS 90-DAY WARRANTY ON LABORService Technician: Josue BaizaDOCUMENT: 825440 DATE: 4/7/2025DESCRIPTION pricetaxAMOUNTLabor / Installation$450$37.13$487.13TOTAL:$487.13SERVICE FEE: $162.32Balance:$324.81; ordrng 1 W11518741 (LEFT DOOR) and 1 W10878115 (LT HINGE) and 1 W11224256 (CONTROL BOSRD) and 1 W11482383 (WATER VALVE) and 1 W11636543 (PANEL U/I) and 1 W10486344 (WALL DISPENSER) and 1 W10836794 (SEPARATOR) and 1 WPW10606117 (ICE DISPENSER) and 1 WPW10400887 (TRAY) and 1 W11509548 (SHAFT) and 1 WPW10347093 (ICE CONTAINER)

Installed timer and sensor tested unit after working as designed

Installed suspension and rear panel tested unit after no abnormal sound

"Will need heating element, thermal fuse, thermal cut off, thermostat. ; ordrng 1 W10900067 (Thermal cut off) and 1 279838 (Element) and 1 WP3392519 (Thermal fuse) and 1 WP8318268 (Thermostat fix)"

Replaced solenoid

After replacing parts unit started leaking in between new pump and motor and tub rim. Called techline and they suggested to reorder another pump and motor. SR 7741301539; ordrng 1 W11178672 (Pump and motor) and 1 Wpw10531320 (Drain motor)

Order parts ; ordrng 1 W11549461 (Motor) and 1 661570v (Belt) and 1 Wp697772 (Wheel)

Order parts ; ordrng 1 W11347840 (Container) and 1 Wp2220458 (Coupling) and 1 W11573761 (Mounting plate)

Order parts ; ordrng 1 285565 (Agitator)

Check unit and Red unit for 45 minutes. No water came out of unit front panel under dishwasher. Nowhere this car was documented with Whirlpool and the unit is working as designed no detection of water leaks.

Order parts ; ordrng 1 W11693603 (Pump)

Order parts ; ordrng 2 W11109499 (Drier)s and 1 W11580057 (Compressor)

Replaced both endcaps unit is OK

Order parts ; ordrng 1 W11670519 (Latch)

Check unit and adjusted feet on washer and checked operations unit is working as designed

"Replaced control board, harness,lid lock and drain pump"

"Found filter, housing leaking replace housing unit working OK now"

Order part and reschedule ; ordrng 1 WPW10594330 (Damper control)

"replaced comp, evap, drier, tubing and harness. evac and recharge. unit tested ok."

Freezer door is damaged. Gasket will not fix issue. Door is NLA.

Repkwater valve all test normal ; used 1 W10897719 (Valve) from stock

Install door and name tag ran test all operations normal.