We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Houston, TX 77088
Gary L
Job Details:
04/01/2024
Found wire broken at drain pump. Removed and replaced wire harness and control board
We serviced a
KITCHENAID ICE MAKER
Model KUID508hps01
Near Houston, TX 77057
jerrell
Job Details:
04/01/2024
Installed drain pump all test normal.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Houston, TX 77079
jerrell
Job Details:
04/01/2024
Installed evaporator cover and control ran test all operations normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Houston, TX 77088
Gary L
Job Details:
04/01/2024
Ordering parts ; ordrng 1 Wpw10384183 (Thermistor) and 1 W11595220 (Control) and 2 W11208347 (Air duct)s
We serviced a
WHIRLPOOL FREEZER
Model WRX735SDHZ08
Near Cypress, TX 77429
Sarom
Job Details:
04/01/2024
Aligned the door gasket and checked all funtion
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Cypress, TX 77433
Sarom
Job Details:
04/01/2024
Reconnected connection and checked all function
We serviced a
WHIRLPOOL OVEN
Model WOS51EC7HS02
Near Cypress, TX 77433
Sarom
Job Details:
04/01/2024
"Need control panel assembly; ordrng 1 W11253187 (Appliance manager, Copernicus) and 1 W11105001 (Control panel assembly)"
We serviced a
WHIRLPOOL BEVERAGE CENTER
Model WUB35X24HZ02
Near Katy, TX 77493
Luis
Job Details:
04/01/2024
"Checked unit and bottom gill under the door was not installed correctly, and the bracket for the light switch was hitting on it, I showed the customer the problem, because there's no space under the counter top to install it correctly the whole unit"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Cypress, TX 77433
dadrick
Job Details:
04/01/2024
Checked unit freezer section back wall cover has ice build up advised customer to let unit defrost ; ordrng 1 W11650662 (Heater) and 1 W11545823 (Harness) and 1 WP2315549 (Evap motor)
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Katy, TX 77449
Luis
Job Details:
04/01/2024
"Checked unit and someone disassembled the unit and did not reassembled it correctly, belt was backwards and got damaged and there's pictures to show the problem"
We serviced a
KITCHENAID OVEN
Model KODE500ESS20
Near Manvel, TX 77578
derrick
Job Details:
04/01/2024
Reset control and checked both upper and lower oven ok
We serviced a
WHIRLPOOL DISHWASHER
Model n/a
Near Santa Fe, TX 77510
donnie
Job Details:
04/01/2024
Repaired top basket rail on right side
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Park Row, TX 77493
Luis
Job Details:
04/01/2024
Checked unit and washplate is broken ; ordrng 1 W11510461 (Washplate) and 1 W11614636 (Agitator)
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Houston, TX 77064
Osiel
Job Details:
04/01/2024
Unit has power and operating as normal
We serviced a
MAYTAG DRYER
Model MGD7230HW3
Near Houston, TX 77065
Osiel
Job Details:
04/01/2024
replaced both the console & control board - did the install one at a time to allow for the model & serial number to transfer over - after going to the reset process (unplugging 5 waiting 30 secs between each one) Techline also advise for customer to call customer service for help connecting unit to wifi
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Spring, TX 77379
Osiel
Job Details:
04/01/2024
Replace control board and drain pump - ran a test cycle unit is operating as normal
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Spring, TX 77386
Osiel
Job Details:
04/01/2024
Replace timer and turning knob unit is operating as normal
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Spring, TX 77386
Joshua
Job Details:
04/01/2024
Washer has bad dampers and will need to be replaced order parts. Thanks.; ordrng 1 W11130362 (Dampers)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Spring, TX 77386
Joshua
Job Details:
04/01/2024
Performed various tested finding no issues tested ok. Also educated customer of possible door opening will cause frost build up. Which fan count be striking ice build up when this happens.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Houston, TX 77077
Jordan
Job Details:
04/01/2024
Installed new data loggers for unit not cooling properly.; saved tckt
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Spring, TX 77386
Joshua
Job Details:
04/01/2024
Issues were that the shipping bolts were not removed causing excessive vibrating and moving. Shipping bolts removed correcting issues tested ok
We serviced a
WHIRLPOOL RANGE
Model WCG55US0HS
Near Woodloch, TX 77302
John
Job Details:
04/01/2024
checked unit out pluged unit in unit checked out
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Katy, TX 77449
Luis
Job Details:
04/01/2024
"Checked unit and capacitor and actuator were not working, I replaced them and checked ok; used 1 W11395618 (Capacitor), and 1 W11481722 (Actuator) from stock"
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Katy, TX 77449
Luis
Job Details:
04/01/2024
"I ran a diagnostic and unit had error codes of F8E1, I replaced the valves and checked ok"
We serviced a
WHIRLPOOL COOKTOP
Model WOD93EC0AE01
Near League City, TX 77573
donnie
Job Details:
04/01/2024
"Need appliance mgr ; ordrng 1 W10838959 (Appliance mgr), states that autho needed"
We serviced a
AMANA M/W OTR
Model AMV2307PFS07
Near Fresno, TX 77545
derrick
Job Details:
04/01/2024
Found loose door hinge and checked operation ok
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Fresno, TX 77545
derrick
Job Details:
04/01/2024
Found blocked blower. Cleaned and checked operation ok. Advised consumer to also have vent cleaned
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Friendswood, TX 77546
Alex
Job Details:
04/01/2024
Replaced shorted control board and rec light module
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Texas City, TX 77590
donnie
Job Details:
04/01/2024
Replaced freezer door
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Cypress, TX 77433
Sarom
Job Details:
04/01/2024
"Reconnected at connection, aligned the hingf"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Humble, TX 77346
leonard
Job Details:
04/01/2024
replaced faulty water valve and ran test cycle. test ok; used 1 W11614515 (VALVE) from stock
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Houston, TX 77339
leonard
Job Details:
04/01/2024
replaced broken water valve and faulty spin basket and broken washplate and ran test cycle. test ok
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Humble, TX 77339
leonard
Job Details:
04/01/2024
replaced faulty timer and checked opertation and temperture. ck ok; used 1 WPW10185982 (TIMER) from stock
We serviced a
JENNAIR DISHWASHER
Model JDPSS246LL0
Near Humble, TX 77339
leonard
Job Details:
04/01/2024
replaced faulty water sensor and ran test cycle. test ok; used 1 W11545764 (float switch) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Houston, TX 77339
leonard
Job Details:
04/01/2024
customer advised dishwasher has been replaced.
We serviced a
WHIRLPOOL WASHER
Model WFW6605MC0
Near Spring, TX 77379
Osiel
Job Details:
04/01/2024
Customer is using detergent and fabric softener that's not rate high efficiency give SUD code. Replace drain pump - now operating & draining properly
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Spring, TX 77386
Osiel
Job Details:
04/01/2024
"Gear case oil has spilled into Cam, belt and capacitor - with continued use oil started to heat given off burning smell. Quoting customer to change those components will wait for approval; ordrng 1 W11454734 (Gearcase) and 1 W11239857 (Belt) and 1 W10721967 (Cam) and 1 W11395618 (Capacitor)"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Houston, TX 77008
Osiel
Job Details:
04/01/2024
Installed turning knob - operating and turning as normal
We serviced a
WHIRLPOOL STACKED LAUNDRY
Model WET4027HW2
Near Houston, TX 77077
Clayton
Job Details:
04/01/2024
"Tested the unit, got two error codes, F3E1 for PRESSURE SYSTEM FAULT and F1E1 for MAIN CONTROL FAULT, replace the main control unit. ; ordrng 1 W11629601 (Washer control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM04
Near Houston, TX 77098
Louis R
Job Details:
04/01/2024
Replaced bad control
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN602ESS00
Near Houston, TX 77005
Louis R
Job Details:
04/01/2024
Service pointer order HV control; ordrng 1 W10760776 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS05
Near Bellaire, TX 77401
Louis R
Job Details:
04/01/2024
Found frozen reservoir. Bad cover; ordrng 1 Wpw10387382 (Cover) and 1 W11608966 (Insulation)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Houston, TX 77027
Louis R
Job Details:
04/01/2024
Fixed water connections at valve
We serviced a
KITCHENAID ICE MACHINE
Model KUIC18NNZS0
Near Houston, TX 77024
Louis R
Job Details:
04/01/2024
Replaced bad harness and pump per Techline.
We serviced a
JENNAIR DISHWASHER
Model JDTSS244GL0
Near Montgomery, TX 77316
gary
Job Details:
04/01/2024
"Ran diagnostics, ordering replacement console assembly covered by manufacturer. Customer to pay additional labor.; ordrng 1 W11302460 (Console)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Houston, TX 77077
jerrell
Job Details:
04/01/2024
Tech assist for JL; O-emld tckt
We serviced a
KITCHENAID ICE MACHINE
Model KUIS18PNZB2
Near Houston, TX 77079
Jordan
Job Details:
04/01/2024
Installed parts for unit not producing ice properly. All operations are correct. Job complete.; ordrng 1 W11097809 (Hose)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Houston, TX 77077
Jordan
Job Details:
04/01/2024
Found leak in suction line with nitrogen. Ordering coupler replacement.; ordrng 2 W11506623 (Coupler)s
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Cypress, TX 77433
dadrick
Job Details:
04/01/2024
Replace parts unit tested properly
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Conroe, TX 77304
james
Job Details:
04/01/2024
Reprovisioned main control. Operations check normal confirmed by customer.
We serviced a
KITCHENAID OVEN
Model KODE300ESS20
Near Pinehurst, TX 77362
gary
Job Details:
04/01/2024
"Ran diagnostics, replaced control and blower assembly for both top and bottom oven. All functions checked ok."
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Houston, TX 77083
Jordan
Job Details:
04/01/2024
Installed rear right element (W11171119) and rear right switch (WP3149404) for unit not heating element. All operations are now correct. Job complete.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS2
Near Houston, TX 77077
Jordan
Job Details:
04/01/2024
Per tech line #7738796318 unit needs to be cleaned with white vinegar to clear over sudsing. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Dayton, TX 77535
ricky
Job Details:
04/01/2024
needs door; ordrng 1 w11377893 and 1 w10503522 and 1 w10709748
We serviced a
AMANA OVEN
Model ACR4303MFS5
Near Houston, TX 77082
Jordan
Job Details:
04/01/2024
Range control not turning on properly due to roaches. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Houston, TX 77044
Joshua
Job Details:
04/01/2024
Replaced all parts correcting issues of water not dispensing. Refrigerator tested ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Conroe, TX 77302
John
Job Details:
04/01/2024
checked unit out turned on mullion heater unit checked out
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ
Near Shenandoah, TX 77384
John
Job Details:
04/01/2024
reset gaSCKET unit checked out
We serviced a
KITCHENAID DISHWASHER
Model KDTE204ESS0
Near Conroe, TX 77384
John
Job Details:
04/01/2024
changhed out pump unit is correct now
We serviced a
AMANA DRYER
Model NGD4655EW
Near Houston, TX 77082
Jordan
Job Details:
04/01/2024
Called no answer left voicemail.; saved tckt
We serviced a
MAYTAG DRYER
Model MED6630HC1
Near Houston, TX 77089
angel
Job Details:
04/01/2024
Ran diagnostics and adjusted lower panel could not duplicate issue and find any issues with the dryer
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS01
Near Conroe, TX 77304
james
Job Details:
04/01/2024
"Checked unit an dfound FF temps 33-37 and freezer temps -3to 0. Checked in diagnostics and all fans, sensors and thermistors and average temps check ok. Advised customer of placement of items in front of air vents."
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near Conroe, TX 77384
james
Job Details:
04/01/2024
Checke dunit and replaced shorted expansion board and misaligned door hinge. Unit checks ok.
We serviced a
KITCHENAID OVEN
Model KOSE500ESS20
Near Conroe, TX 77384
james
Job Details:
04/01/2024
Order parts reschedule with customer; ordrng 1 W11600651 (PANL-CNTRL) and 1 W11686858 (LATCH-DOOR)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Conroe, TX 77384
james
Job Details:
04/01/2024
Checked unit and replaced shorted icemaker. Unit cycled and filled with water. Unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ18
Near Montgomery, TX 77356
james
Job Details:
04/01/2024
Order parts reschedule with customer2 man w/ JP3wgt; ordrng 1 W11686820 (COMPRESSOR) and 1 W11109499 (drier-tube) and 1 W10913906 (coupler) and 1 w0000000000 (r600 kit)
We serviced a
KITCHENAID OVEN
Model KOSE500ESS21
Near Montgomery, TX 77356
james
Job Details:
04/01/2024
Checked unit and found black spots in bottom and side and back wall of oven that are as smooth as the enamel coating in the oven. Documented with Derrick at tech line and sent pictures to tech line. Issued SR# 7738791899 and advised customer to contact customer care.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS1
Near Magnolia, TX 77355
gary
Job Details:
04/01/2024
"Ran diagnostics, quoted customer for complete sealed system repair. (1031.74) in parts with a 750.00 labor. No further work approved at this time.WPW10605286Wpw10218037WPW2313624"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Magnolia, TX 77355
gary
Job Details:
04/01/2024
"Ran diagnostics, replaced faulty console once more. (Part failure). Unit checked ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Tomball, TX 77375
gary
Job Details:
04/01/2024
"Ran diagnostics, corrected issue with leveling and customer advised on functions."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Magnolia, TX 77355
gary
Job Details:
04/01/2024
"Ran diagnostics, removed obstruction at fill valve. Customer advised on functions. Unit checked ok."
We serviced a
JENNAIR REFRIGERATOR
Model JF42NXFXDE01
Near Tomball, TX 77377
gary
Job Details:
04/01/2024
Assisted Kayla D. With seal system repair. All system checked ok.
We serviced a
WHIRLPOOL OVEN
Model WFG320M0MS0
Near Cypress, TX 77433
dadrick
Job Details:
04/01/2024
Cancel at door
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Cypress, TX 77429
dadrick
Job Details:
04/01/2024
Replace parts unit working properly
We serviced a
WHIRLPOOL FREEZER
Model WRF535SWHZ11
Near Sienna, TX 77459
Edwin
Job Details:
04/01/2024
Upon arrival I replaced parts heater harness with bimetal and thermistor. After replacement unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Houston, TX 77044
Joshua
Job Details:
04/01/2024
Received the wrong compressor for the model at hand. Will need to order correct compressor and drier; ordrng 1 W11580057 (Compressor) and 1 W11109499 (Non uv drier)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN506ESS01
Near Spring, TX 77381
Josue
Job Details:
04/01/2024
Recall on LED modules. Replaced all modules. Customer to get with kitchenaid. Use Authorization # S84638
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Houston, TX 77040
Gary L
Job Details:
04/01/2024
Ordering parts ; ordrng 1 W11172199 (Basket) and 1 W11454372 (Gearcase)
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS00
Near Cypress, TX 77433
Gary L
Job Details:
04/01/2024
Assisted tech in repairing ice machine.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW1
Near Spring, TX 77382
Josue
Job Details:
04/01/2024
"Uninstalled and reinstalled gearcase and inner basket with hub asy for repairs. Replaced gearcase, inner basket with hub asy, cam asy, and washplate. Recalibrated. Ran ops. All operations are correct now.Double labor"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Magnolia, TX 77354
Josue
Job Details:
04/01/2024
Repaired blue and black wires to pump. Ran ops. All operations are correct now. Customer OK.
We serviced a
KITCHENAID ICE MACHINE
Model KUID508ESS2
Near Cypress, TX 77429
Gary L
Job Details:
04/01/2024
Assisted tech in repairing ice machine
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Cypress, TX 77433
Jeremy
Job Details:
04/01/2024
Changed unit Trey parts unit working properly.
We serviced a
KITCHENAID COMPACTOR
Model KTTS505ESS0
Near Seabrook, TX 77586
donnie
Job Details:
04/01/2024
New switch is bad; ordrng 1 Wp777811 (Directional switch)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Houston, TX 77073
Joshua
Job Details:
04/01/2024
Reference pics of Roach infestation has cause control failure Whirlpool trade care sr#7738
We serviced a
WHIRLPOOL OVEN
Model WFG505M0MS0
Near Manvel, TX 77578
chris
Job Details:
04/01/2024
Could not replicate issue. Customer to monitor issue
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Alvin, TX 77511
chris
Job Details:
04/01/2024
Replaced faulty water valve. Unit is now working as intended no leaks at this time
We serviced a
MAYTAG DRYER
Model MGDB955FC0
Near Richmond, TX 77469
Russell
Job Details:
04/01/2024
unit needs idler assy. and belt; ordrng 1 W10837240 (idler pulley) and 1 W11628798 (belt)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Rosenberg, TX 77469
Russell
Job Details:
04/01/2024
"unit needs harness, thermistor, ice maker, tape.; ordrng 1 W11700250 (ice maker) and 1 W11238399 (tape) and 1 W11650661 (harness/heater) and 1 WPW10384183 (thermistor)"
We serviced a
WHIRLPOOL RANGE
Model WFC150M0EB1
Near Rosenberg, TX 77469
Russell
Job Details:
04/01/2024
"replaced elements, drip pans, receptacles, knobs and switches. unit tested ok..."
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Rosenberg, TX 77471
Russell
Job Details:
04/01/2024
"checked power supply. ran diag, no codes. ran vent test. unit is heating and working as designed. advised cust on drying time with oversized loads. unit tested ok."
We serviced a
JENNAIR RANGE
Model JGRP436WP01
Near Sugar Land, TX 77479
Russell
Job Details:
04/01/2024
"unit needs lf fr cooktop burner , holder, and valve. also needs oven latch assy, appliance manager, and bake tube and igniter. DO NOT ORDER PARTS WITHOUT AUTH; rqstng P&A on 1 WPW10364555 (holder-orf) and 1 WPW10371235 (valve-brnr) and 1 W11029221 (latch-door) and 1 W10888661 (cntrl-elec) and 1 W11106799 (burnr-head) and 4 3400099 (screw)s and 1 W11643161 (bake burner) and 1 W11448312 (bake igniter)"
We serviced a
JENNAIR REFRIGERATOR
Model JF42NXFXDE01
Near Tomball, TX 77377
Josue
Job Details:
04/01/2024
"GC helped repair sealed system. Replaced Compressor, RC evaporator, and FC evaporator. Evacuated unit, recharged, checked for leaks. Customer to monitor unit three days. Customer paid balance 1190.75.. cc/ 02618d"
We serviced a
WHIRLPOOL FREEZER
Model Wrx735sdhz07
Near Houston, TX 77070
dadrick
Job Details:
04/01/2024
Checked unit called tech line was advised to do nitrogen leak test SR# 7738795150; ordrng 1 W11550396 (Evaporator)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSRP25FNWHO0
Near West University Place, TX 77005
derrick
Job Details:
04/01/2024
Found fill tube frozen from when water was off. Consumer to defrost
We serviced a
JENNAIR ICE MACHINE
Model JUIFX15HX01
Near Bellaire, TX 77401
derrick
Job Details:
04/01/2024
Replaced shorted drain pump and checked operation ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Cypress, TX 77433
Sarom
Job Details:
04/01/2024
Recoonectedbthe connection and reset the system
We serviced a
AMANA DRYER
Model NED4655EW1
Near Houston, TX 77070
Sarom
Job Details:
04/01/2024
Replaced thermal sensor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB05
Near Humble, TX 77338
leonard
Job Details:
04/01/2024
order parts 2wgt; ordrng 1 W11645127 (diffuser) and 1 W11449482 (control board) and 1 W11518204 (control panel)
We serviced a
WHIRLPOOL WASHER
Model NTW4519JW2
Near Houston, TX 77070
Sarom
Job Details:
04/01/2024
Reconnected at the connection and reset the system.