We serviced a
AMANA RANGE
Model AGR5330BAB
Near Shenandoah, TX 77384
james
Job Details:
03/08/2023
Chedked unit for gas leak and repaired leaky connection at pipe from wall to supply line. Unit checks ok and no more leak detected with meter and soap bubbles.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Richmond, TX 77406
raul
Job Details:
03/08/2023
Upon inspecting the drain hose was not connected from installation. I reinstalled but recommended customer to get a longer drain hose due to putting tension on drain hose.
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Conroe, TX 77384
james
Job Details:
03/08/2023
Order parts reschedule with customer2wgt; ordrng 1 W11449840 (GEARCASE)
We serviced a
JENN-AIR RANGE
Model JDRP548HL00
Near Conroe, TX 77384
james
Job Details:
03/08/2023
Order parts reschedule with customeruse authorization # j165t50dpl1; ordrng 1 W11317945 (CNTRL-ELEC) and 2 WP4449751 (thrmst-fix)s and 1 W11317944 (CNTRL-ELEC)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Humble, TX 77396
donnie
Job Details:
03/08/2023
Unit will not go through cycles unit goes dead during agitation. ; ordrng 1 W11399433 (Board) and 1 W11399437 (Wire harness)
We serviced a
AMANA RANGE
Model ACR4303MFB7
Near Houston, TX 77073
donnie
Job Details:
03/08/2023
Replaced left front burner switch operations are correct now ; used 1 Wp3149404 (Burner switch) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV04
Near Houston, TX 77016
Gary L
Job Details:
03/08/2023
Assisted tech in repairing refrigerator
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Houston, TX 77044
donnie
Job Details:
03/07/2023
"Ran diagnostics, no error codes. Repaired dispenser. Operations are correct now."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Tomball, TX 77375
gary
Job Details:
03/07/2023
"Ran diagnostics, customer advised with filter interfering with spray arm. All functions checked ok at this time"
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW0
Near Tomball, TX 77375
gary
Job Details:
03/07/2023
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFN506ESS01
Near League City, TX 77573
chris
Job Details:
03/07/2023
Replaced faulty controls unit is working as intended no leaks at all time
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Katy, TX 77494
raul
Job Details:
03/07/2023
Assisted MY
We serviced a
JENNAIR DOUBLE WALLOVEN
Model JJW3830IL01
Near Conroe, TX 77384
james
Job Details:
03/07/2023
Assisted Tech KD
We serviced a
WHIRLPOOL WASHER
Model WTW4950WH2
Near Houston, TX 77070
Gary L
Job Details:
03/07/2023
Assisted tech in repairing washer. Checked operation
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Katy, TX 77494
raul
Job Details:
03/07/2023
Assisted MY
We serviced a
JENN-AIR REFRIGERATOR
Model JS48PPDUDE01
Near Fulshear, TX 77441
martin
Job Details:
03/07/2023
Needs LED modules; ordrng 4 W11632139 (LED Module)s
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS
Near Katy, TX 77450
martin
Job Details:
03/07/2023
Inspected fridge and found drain pan clogged Cleared drain and water flowing properly now
We serviced a
KITCHENAID ICE MAKER
Model KUIX535HPA
Near Spring, TX 77382
Gary L
Job Details:
03/07/2023
Customer complaining that water is leaking on inside. Advised customer that reservoir has an overflow hole. During fill water flows over reservoir. Normal operation
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS1
Near Conroe, TX 77304
james
Job Details:
03/07/2023
Checked unit and replaced shorted UI. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near New Waverly, TX 77358
james
Job Details:
03/07/2023
Replaced shorted icemaker. Unit cycled and filled with water. Unit checks ok.
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW0
Near Humble, TX 77346
leonard
Job Details:
03/07/2023
replaced broken lid latch and repaired broken blue wire to drain pump and ran test cycle. test ok; used 1 W11513248 (LATCH) from stock
We serviced a
JENN-AIR REFRIGERATOR
Model JBSFS42NMX00
Near Missouri City, TX 77459
roosevelt
Job Details:
03/07/2023
customer has to get with installers to put missing trim in
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Missouri City, TX 77459
roosevelt
Job Details:
03/07/2023
replaced bad compressor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Richmond, TX 77406
raul
Job Details:
03/07/2023
Replaced valve
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Houston, TX 77099
raul
Job Details:
03/07/2023
Replaced thermistor and motor evap
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Baytown, TX 77521
ricky
Job Details:
03/07/2023
found and replaced shorted part; used 1 W11395618 (CAPACITOR) from stock
We serviced a
JENN-AIR OVEN
Model JJW3830DBO2
Near Baytown, TX 77523
ricky
Job Details:
03/07/2023
"needs cnts, est declined"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Pasadena, TX 77506
ricky
Job Details:
03/07/2023
need comp; ordrng 1 w11369198 and 1 w11504415 and 1 w11504431 and 1 w11506619 and 2 w11506619s
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Pasadena, TX 77502
ricky
Job Details:
03/07/2023
need harness and pump; ordrng 1 w11335100 and 1 w11259498
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Houston, TX 77015
ricky
Job Details:
03/07/2023
"found unit stalled after power outage, reset cnt and cycled"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT348FMES00
Near Houston, TX 77040
Louis R
Job Details:
03/07/2023
Checked unit with techline SR#7735885532. Control nla. Customer is replacing unit.
We serviced a
WHIRLPOOL DISHWASHER
Model KDPE334GPS0
Near Bellaire, TX 77401
angel
Job Details:
03/07/2023
Replaced faulty control and panel all ok customer not happy with the unit and is calling to get a different model
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Arcola, TX 77583
roosevelt
Job Details:
03/07/2023
bad drian pump; ordrng 1 w11543998 (control) and 1 w11399437 (pump)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM8
Near Rosharon, TX 77583
roosevelt
Job Details:
03/07/2023
checked and customer needs a electrican bad braker
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ
Near Rosharon, TX 77583
roosevelt
Job Details:
03/07/2023
this is not a whirlpool unit its a frigidaire unit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ00
Near Tomball, TX 77377
gary
Job Details:
03/07/2023
"Ran diagnostics, adjusted connector to main start device in compressor. All functions checked ok customer advised on monitoring"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Tomball, TX 77375
gary
Job Details:
03/07/2023
Closing ticket
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Fulshear, TX 77441
martin
Job Details:
03/07/2023
Customer complained dryer takes several cycles to dry Inspected and found vent clogged
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Houston, TX 77093
Louis R
Job Details:
03/07/2023
Fixed loose panel.
We serviced a
WHIRLPOOL1299] REFRIGERATOR
Model KRFC704FPSO3
Near Houston, TX 77345
leonard
Job Details:
03/07/2023
assisted Donnie-new compressor was faulty-re-ordrering
We serviced a
WHIRLPOOL MICROWAVE
Model WMT50011KS02
Near Houston, TX 77044
leonard
Job Details:
03/07/2023
assisted Donnie
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near Houston, TX 77041
Louis R
Job Details:
03/07/2023
Unit is being replaced.
We serviced a
WHIRLPOOL OVEN
Model KOCE500ESS20
Near Conroe, TX 77304
james
Job Details:
03/07/2023
Checked unit and repaired loose connection at oven sensor probe and reset controls. Ran test cycle and unit checks ok
We serviced a
WHIRLPOOL WASHER
Model MVWB766FW1
Near Houston, TX 77019
Louis R
Job Details:
03/07/2023
Unit is being replaced
We serviced a
WHIRLPOOL COMPACTOR
Model GC900QPPB6
Near Montgomery, TX 77356
james
Job Details:
03/07/2023
Close document for trip and diagnosis only. Unit is being exchanged by Whirlpool
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Houston, TX 77024
angel
Job Details:
03/07/2023
Needs parts; ordrng 1 W11643701 (Harness) and 1 W11643701 (Latch assembly)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Richmond, TX 77469
derrick
Job Details:
03/07/2023
Repaired stuck float switch and checked operation of unit ok
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near League City, TX 77573
Osiel
Job Details:
03/07/2023
Found faulty gearcase part order no return date ; ordrng 1 W10821990 (Agitator) and 1 W11164183 (Gearcase) and 1 W10721967 (Cam)
We serviced a
WHIRLPOOL MICROWAVE
Model WMC50522HS2
Near Richmond, TX 77469
derrick
Job Details:
03/07/2023
Repaired shorted power cord and checked ok
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Deer Park, TX 77536
ricky
Job Details:
03/07/2023
close so per office
We serviced a
KITCHEN AID DISHWASHER
Model KDTM354DSS4
Near Houston, TX 77019
levis
Job Details:
03/07/2023
order parts; ordrng 1 W10805015 (pump&motor) and 1 W10861000 (detergent dispenser) and 4 W10195417 (wheel)s
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Spring, TX 77373
donnie
Job Details:
03/07/2023
"Removed object from blower housing, operations are correct now"
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS
Near League City, TX 77573
Osiel
Job Details:
03/07/2023
Replaced pump unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDW01
Near The Woodlands, TX 77381
Gary L
Job Details:
03/07/2023
Reschedule needs coupler. Coupler broke and cap tube broke in other coupler ; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSC24C8EYY02
Near League City, TX 77573
Osiel
Job Details:
03/07/2023
Found faulty filter housing part order no return date ; ordrng 1 WPW10341545 (Filter housing)
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US0HS00
Near Cypress, TX 77433
Josue
Job Details:
03/07/2023
Returning parts. Unit replaced. Closing ticket out for service.
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI75X15HZ00
Near Magnolia, TX 77355
gary
Job Details:
03/07/2023
Closing ticket
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Houston, TX 77057
jerrell
Job Details:
03/07/2023
Need to order ; ordrng 1 LW11091610 (DOR-FIP) and 1 W11223753 (NAMEPLATE) and 1 W11561286 (DOR-FIP)
We serviced a
WHIRLPOOL1299] WASHER
Model NTW4516FW3
Near Texas City, TX 77591
dadrick
Job Details:
03/07/2023
"checekd over unit. found bad gearcase, agitator, and basket. instaled new gearcase, agitator, and basket. unit working asdesigned. auth#w166tm1nl2"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Friendswood, TX 77546
Osiel
Job Details:
03/07/2023
Found faulty compressor part order no return date ; ordrng 1 W11412045 (Compressor) and 1 W11504431 (Comp to cond) and 1 W11504415 (Suction to comp) and 1 W11506621 (Charging to comp) and 2 W11506635 (Process tube)s
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near Houston, TX 77089
Osiel
Job Details:
03/07/2023
Found damage cab on unit causing secondary lock to not fully activate advised Techline unit non repairable 7735882559
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Houston, TX 77059
Osiel
Job Details:
03/07/2023
Found faulty freezer door replaced door unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near League City, TX 77573
Osiel
Job Details:
03/07/2023
Found faulty capacitor replaced part unit is working as intended no issues found at this time ; used 1 W11162560 (Capacitor) from stock
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Friendswood, TX 77546
Osiel
Job Details:
03/07/2023
"Customer complaining about unit going off balance when spinning advised customer that unit will go off balance and that action needed would be to manually stop cycle and readjust clothes evenly and start cycle again for normal operation. Looked over unit found no codes, recalibrated unit unit is working as intended no issues found at this time"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JB3
Near San Leon, TX 77539
Osiel
Job Details:
03/07/2023
Found faulty control board causing unit not to heat part order no return date ; ordrng 1 W11511589 (Control board)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near League City, TX 77573
Osiel
Job Details:
03/07/2023
Found gearcase stripped from cam causing unit to skip when trying to stop spinning and broken shield part order no return date; ordrng 1 W11164183 (Gearcase) and 1 W10721967 (Cam) and 1 W11087188 (Shield)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near League City, TX 77573
Osiel
Job Details:
03/07/2023
Found faulty control board replaced board unit is working as intended no issues found at this time
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Cypress, TX 77433
Josue
Job Details:
03/07/2023
Returning parts. TPB came up with other solution for consumer. Closing ticket out for service.
We serviced a
JENNAIR COOK TOP
Model JGC3536GS01
Near Conroe, TX 77384
james
Job Details:
03/07/2023
Assisted Tech KD
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Alvin, TX 77511
Osiel
Job Details:
03/07/2023
Found faulty water valve part order no return date ; ordrng 1 W11194380 (Water valve)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Houston, TX 77024
angel
Job Details:
03/07/2023
Needs parts; ordrng 1 W11643701 (Harness) and 1 W11643701 (Latch assembly)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Houston, TX 77003
levis
Job Details:
03/07/2023
replaced the console
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Tomball, TX 77377
Josue
Job Details:
03/07/2023
"Called techline and spoke to Leon. Ran tests and all operations passed and are correct. During testing, while removing shelves and middle compartment of refrigerator section, glass shelf exploded on me out of refrigerator because it was too cold inside refrigerator and this was not tempered glass. I explained this to Leon.Techline insisted to replace ctrl kit once more after it was replaced.. all tests were still normal after those parts were replaced. Kit# W11533213 customer refused any more maintenance on this unit and will contact customer service and safety team."
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Mont Belvieu, TX 77523
ricky
Job Details:
03/07/2023
found incorrect voltage to unit
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS00
Near Sugar Land, TX 77478
derrick
Job Details:
03/07/2023
Order tube ; ordrng 1 WPW10626970 (Suction tube)
We serviced a
WHIRLPOOL FREEZER
Model WZC5216LW0
Near Booth, TX 77469
derrick
Job Details:
03/07/2023
Replaced broken latch and checked operation of unit ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF550SAHS
Near Rosenberg, TX 77469
derrick
Job Details:
03/07/2023
Drain hose installed is too short and is kinking. Installers are here correcting problem
We serviced a
WHIRLPOOL FREEZER
Model WRS571CIHZ04
Near Santa Fe, TX 77517
dadrick
Job Details:
03/07/2023
order part; ordrng 1 W11561286 (door)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Texas City, TX 77591
dadrick
Job Details:
03/07/2023
order part; ordrng 1 W10861000 (dispensor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB09
Near Texas City, TX 77591
dadrick
Job Details:
03/07/2023
order part; ordrng 1 W11582592 (compressor) and 1 W11562258 (evap)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Montgomery, TX 77356
james
Job Details:
03/07/2023
Checked unit and removed debris from blower wheel housing. Ran test cycle and unit checks ok. Talked to Megan at Trade Partners and issued AUTH# w1689i1nl2
We serviced a
AMANA REFRIGERATOR
Model ART308FFDW07
Near Houston, TX 77339
leonard
Job Details:
03/07/2023
replaced warped refrigerator door and checked operation. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Houston, TX 77055
jerrell
Job Details:
03/07/2023
Installed front cover ran test all operations normal.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS1
Near Houston, TX 77039
Gary L
Job Details:
03/07/2023
Found bad electronic control. Removed and replaced electronic control. Checked operation
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS
Near Houston, TX 77016
Gary L
Job Details:
03/07/2023
Ordering parts ; ordrng 1 W11552018 (Microcomputer) and 1 W11441128 (Blower)
We serviced a
WHIRLPOOL DISHWASHER
Model JDPSS244LM
Near Houston, TX 77024
angel
Job Details:
03/07/2023
Needs parts; ordrng 1 W11505996 (Control) and 1 W11460946 (Pump)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near New Caney, TX 77357
leonard
Job Details:
03/07/2023
"replaced broken lid latch and lid strike and ran test cycle. test ok; used 1 W11307244 (LATCH), and 1 W10837741 (STRIKE) from stock"
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS20
Near Shenandoah, TX 77384
james
Job Details:
03/07/2023
Checked unit and repaired bottom trim. Unit checks ok.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKW0
Near Spring, TX 77382
Gary L
Job Details:
03/07/2023
Found console peeling. Removed and replaced console. Checked operation and function
We serviced a
KITCHENAID REFRIGERATOR
Model WRX986SIHZ00
Near Houston, TX 77345
leonard
Job Details:
03/07/2023
defrosted ice build up on rc evaporator and replaced faulty rc evaporator.fan and wiring. c k ok
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS20
Near Richmond, TX 77469
derrick
Job Details:
03/07/2023
Unit only has 120 bolts coming into unit. Advised builder to have it reinstalled
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Richmond, TX 77407
derrick
Job Details:
03/07/2023
Order compressor; ordrng 1 W11580057 (Compressor)
We serviced a
WHIRLPOOL1299] DRYER
Model WED4616FW0
Near Houston, TX 77035
derrick
Job Details:
03/07/2023
Consumer is buying new unit; ordrng 1 WP694089 (Blower) and 1 279827 (Motor) and 1 341241 (Belt)
We serviced a
MAYTAG REFRIGERATOR
Model MFC2062FEZ02
Near Sugar Land, TX 77498
roosevelt
Job Details:
03/07/2023
replaced control
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ1
Near Missouri City, TX 77459
roosevelt
Job Details:
03/07/2023
replaced trim
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT348FMES04
Near Spring, TX 77380
Gary L
Job Details:
03/07/2023
Found air vents obstructed. Adjusted controls and advised customer to rearrange food. Checked gaskets. Unit is fine.
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS8
Near Tomball, TX 77375
Josue
Job Details:
03/07/2023
Replaced part. Customer to monitor unit 24hrs.
We serviced a
WHIRLPOOL WASHER
Model WFW6605MW0
Near Spring, TX 77386
donnie
Job Details:
03/07/2023
Need control board and drain pump; ordrng 1 W11632339 (Board) and 1 W11458345 (Pump)
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near Humble, TX 77338
donnie
Job Details:
03/07/2023
"Replaced control board and bulb. Operations are correct now ; used 1 8206232a (Bulb), and 1 W11544456 (Board) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Spring, TX 77382
Josue
Job Details:
03/07/2023
Pressure too high and is no unadjustable. Ordering parts. Two wgt ; ordrng 1 WP4373559 (Connector) and 1 W10786952 (Regulator)