Service History 553 - ASI Appliance

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS3

Near Missouri City, TX 77459

roosevelt

Job Details: 10/02/2023

checked and reset tripped braker and all opperation worked ok

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW3

Near Houston, TX 77090

Gary L

Job Details: 10/02/2023

Removed and replaced gearcase and belt. Checked operation

We serviced a

WHIRLPOOL DRYER

Model MED6630HW2

Near Porter, TX 77365

leonard

Job Details: 10/02/2023

adjusted blower housing and checked operations. ck ok

We serviced a

WHIRLPOOL DRYER

Model WED8127LC2

Near Seabrook, TX 77586

angel

Job Details: 10/02/2023

Cleared control and reset main customer to call now and see if unit will connect

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Porter, TX 77365

leonard

Job Details: 10/02/2023

sealed gaps between cabinet and liner and checked operation. ck ok; used 1 WP482338 (ADHESIVE) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Conroe, TX 77384

james

Job Details: 10/02/2023

Close document for trip and diagnosis and return parts. Unit has been replaced.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM06

Near Bacliff, TX 77518

angel

Job Details: 10/02/2023

Tried to go back to replace parts but customer will no answer us back.if customer calls back we will need authorization for trip

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW1

Near Dayton, TX 77535

ricky

Job Details: 10/02/2023

per office close so

We serviced a

WHIRLPOOL DRYER

Model WED56LHW2

Near Houston, TX 77002

Louis R

Job Details: 10/02/2023

Found bad control. Customer will provide power cord; ordrng 1 W11583883 (UI) and 1 W11565020 (Control)

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS04

Near Sugar Land, TX 77479

derrick

Job Details: 10/02/2023

Replaced damaged control and pad and checked operation of unit ok

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Houston, TX 77053

derrick

Job Details: 10/02/2023

Replaced gear case and suspension rods and checked operation ok

We serviced a

WHIRLPOOL ICE MACHINE

Model GI15NDXZQ0

Near Houston, TX 77030

derrick

Job Details: 10/02/2023

Do not order until approved by customer; ordrng 1 WPW10511923 (Thermistor)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Houston, TX 77069

Gary L

Job Details: 10/02/2023

"Found opened ground at power supply which is causing board to malfunction. Removed and replaced user interface, Main board, and evaporator fan motor"

We serviced a

JENN-AIR REFRIGERATOR

Model JBSFS42NMX00

Near Spring, TX 77386

donnie

Job Details: 10/02/2023

"Removed door, replaced hinge. Took freezer apart installed dampening pads on freezer evaporator. To quite Freon noises"

We serviced a

WHIRLPOOL WASHER

Model MVW6230HW3

Near Houston, TX 77066

Osiel

Job Details: 10/02/2023

"need to replace control board & panel UI, gearcase ; ordrng 1 w11624938 (Control Board) and 1 w11478524 (Panel UI) and 1 w10721967 (Cam) and 1 w11449840 (Gearcase)"

We serviced a

MAYTAG WASHER

Model MHW6630HW3

Near Porter, TX 77365

leonard

Job Details: 10/02/2023

adjusted and tightened loose screws on rear panel and pedestal and re-leveled washer and ran test cycle. test ok

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Porter, TX 77365

leonard

Job Details: 10/02/2023

order parts 2man 2wgt with Donnie; ordrng 1 W11478526 (control panel) and 1 W11624943 (control board) and 1 W11568984 (wiring harness)

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Houston, TX 77025

Clayton

Job Details: 10/02/2023

checked unit reconnected wire to the drain pump

We serviced a

UNKNOWN M/W OTR

Model UMV1170LS00

Near Humble, TX 77346

leonard

Job Details: 10/02/2023

order part 2man 2wgt with Donnie;

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Spring, TX 77380

Josue

Job Details: 10/02/2023

CUSTOMER IS UNDERLOADING ONLY TWO JEANS IN WASHER. I RAN A LOAD OF SIX TOWELS. COULD NOT DUPLICATE ISSUE. UNIT WORKING AS DESIGNED. CUSTOMER IS NOT HAPPY THAT I SHOWED THEM WHERE TO LOAD AND EXPLAINED PROPER USE AND CARE OF UNIT.

We serviced a

WHIRLPOOL1299] DISHWASHER

Model WDF331PAHS

Near Brookshire, TX 77423

martin

Job Details: 10/02/2023

Ran DW with home owner and builder both presentDid not find any leaks coming from unitIf moisture is getting thru under sink is from another source Builder will have plumber come out and inspect

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near Spring, TX 77379

Gary L

Job Details: 10/02/2023

Found cracked blower wheel. Removed and replaced blower wheel and motor. Checked operation

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW

Near Houston, TX 77019

Louis R

Job Details: 10/02/2023

Replaced broken knob and switch

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Porter, TX 77365

Gary L

Job Details: 10/02/2023

Found power supply mis wired. Checked operation and function of unit. I love your.Dryer is functioning as designed. Customer to call an electrician

We serviced a

JENN-AIR REFRIGERATOR

Model JF42NXFXDE02

Near Spring, TX 77389

Osiel

Job Details: 10/02/2023

replace led mld

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Hitchcock, TX 77563

angel

Job Details: 10/02/2023

Needs parts; ordrng 2 w11113654 (Sound pad)s and 1 WPW10479155 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBSD702MPS00

Near Houston, TX 77079

jerrell

Job Details: 10/02/2023

Need to order; ordrng 1 W11626124 (ICEMAKER) and 1 W11629974 (CNTRL-ELEC) and 1 W11629974 (CNTRL-ELEC)

We serviced a

WHIRLPOOL WASHER

Model MVWC415EW1

Near Missouri City, TX 77459

roosevelt

Job Details: 10/02/2023

checked and all function worked ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ03

Near Sugar Land, TX 77479

roosevelt

Job Details: 10/02/2023

replaced parts

We serviced a

WHIRLPOOL WASHER

Model WETLV27HW2

Near Houston, TX 77045

roosevelt

Job Details: 10/02/2023

checked and cleared kinked pressure hose

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS1

Near Stafford, TX 77477

roosevelt

Job Details: 10/02/2023

bad dispenser; ordrng 1 w11412300 (dispenser)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM08

Near Arcola, TX 77583

roosevelt

Job Details: 10/02/2023

customer has unit in the garage and needs a new water lin e to run to this unit

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Liberty, TX 77575

ricky

Job Details: 10/02/2023

need im; ordrng 1 w10873791

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Liberty, TX 77575

ricky

Job Details: 10/02/2023

"elderly did not know how to operate unit, cycled ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS09

Near Houston, TX 77069

Osiel

Job Details: 10/02/2023

replace drip pan

We serviced a

WHIRLPOOL RANGE

Model WEG745H0LZ4

Near Arcola, TX 77583

roosevelt

Job Details: 10/02/2023

replaced bad harness

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Conroe, TX 77304

Josue

Job Details: 10/02/2023

"SPOKE TO TECHLINE. AGAIN. KURT, DOCUMENTED THAT UNIT IS WORKING AS DESIGNED. ICE MAKER AND WATER IS NORMAL. CUSTOMER CONTINUES TO HAVE FREEEZER TEMPERATURES AT NEGATIVE EIGHT FAHRENHEIT CUSTOMER CONTINUES TO NOT FOLLOW INSTRUCTIONS ON ADJUSTING TEMPERATURES. SR# 7736665624"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Rosharon, TX 77583

roosevelt

Job Details: 10/02/2023

replaced bad suspension

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2089HES

Near Houston, TX 77044

donnie

Job Details: 10/02/2023

Replaced leaking water valve. Operations are correct now

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Houston, TX 77073

donnie

Job Details: 10/02/2023

"Replaced freezer fan motor, board,wire harness and thermistor"

We serviced a

WHIRLPOOL WASHER

Model WTW4655JW1

Near Magnolia, TX 77354

Josue

Job Details: 10/02/2023

Replaced parts. All operations are correct now.

We serviced a

WHIRLPOOL ICEMAKER

Model KUID508HPS01

Near Bellaire, TX 77401

derrick

Job Details: 10/02/2023

Order drain pump; ordrng 1 1901a (Pump)

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Tomball, TX 77375

Josue

Job Details: 10/02/2023

Replaced parts. CUSTOMER AWARE TO CLEAN VENTS.; used 2 WPW10314173 (Roller) from stock

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS0

Near The Woodlands, TX 77375

Josue

Job Details: 10/02/2023

Oven not working. Ordering part. ; ordrng 1 W11620481 (Ctrl elec)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ1

Near Tomball, TX 77375

Josue

Job Details: 10/02/2023

"Customer aware that this is a household plumbing issue with their waterline connected from home to the dishwasher. Advised for plumber or if theyre handy, they can replace that piece themselves.Customer is not happy that whirlpool does not fix household plumbing."

We serviced a

MAYTAG WASHER

Model MVW6500MBK0

Near Tomball, TX 77375

Josue

Job Details: 10/02/2023

NOTHING IS LEAKING. repaired blue wire to drain pump. All operations are correct. Customer to monitor unit.

We serviced a

WHIRLPOOL WASHER

Model WTW4655JW2

Near Tomball, TX 77375

Josue

Job Details: 10/02/2023

Tub bouncing around and damaged parts. Ordering parts. Four wgt. ; ordrng 1 W11550886 (Tub ring) and 1 W11172199 (Basket) and 1 W11454372 (Gearcase) and 1 W11217817 (Suspension)

We serviced a

WHIRLPOOL ICEMAKER

Model KUIX535HPS00

Near Montgomery, TX 77356

james

Job Details: 10/02/2023

Checked unit and replaced open bin thermistor. Unit checks ok.

We serviced a

WHIRLPOOL FREEZER

Model JS48PPDUDE00

Near Missouri City, TX 77459

roosevelt

Job Details: 10/02/2023

checked and cleared block of ice from icemaker

We serviced a

WHIRLPOOL ICEMAKER

Model KUIX535HPS01

Near Missouri City, TX 77459

roosevelt

Job Details: 10/02/2023

bad pump; ordrng 1 1901A (pump)

We serviced a

WHIRLPOOL KITCHEN

Model KFDC558JSS01

Near Houston, TX 77079

jerrell

Job Details: 10/02/2023

Called technical support Steve Need to have customer uninstall to check amperage on individual legs of for amperage spikes past the 50 amp breaker.Customer will call an electrician out first to check amperage from the electrical panel to make sure it will not spike past 50 amps during operation. 7737463272Tech will have office call back on 10-6-23 to check status of the electricians findings on the amperage checks.; O-emld tckt

We serviced a

WHIRLPOOL WASHER

Model MVW6230HW0

Near Houston, TX 77024

jerrell

Job Details: 10/02/2023

Ran diagnostics reset controls all test normal.

We serviced a

KITCHENAID ICEMAKER

Model KUID508HPS00

Near Piney Point Village, TX 77024

Louis R

Job Details: 10/02/2023

Replaced bad bin stat; used 1 W10511923 (Bin stat) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM08

Near Montgomery, TX 77356

james

Job Details: 10/02/2023

Checked unit and replaced open evap thermistor and control box. Unit checks ok.

We serviced a

WHIRLPOOL ICEMAKER

Model WUI95X15HZ00

Near Conroe, TX 77304

james

Job Details: 10/02/2023

Checked unit and reattached evap thermistor. Unit checks ok.

We serviced a

WHIRLPOOL DRYER

Model NED4655EW1

Near Houston, TX 77063

jerrell

Job Details: 10/02/2023

Replaced high limit fuse ran test all operations normal.

We serviced a

KITCHENAID ICE MACHINE

Model KUIX535HPS00

Near Houston, TX 77024

jerrell

Job Details: 10/02/2023

Adjust evaporator ran test all test normal.

We serviced a

KITCHENAID RANGE GAS

Model KFGC500JSS05

Near Tomball, TX 77377

Josue

Job Details: 10/02/2023

Replaced part. Returning other part not needed. All operations are correct now. Customer approved. Customer to follow instructions on owners manual/use and care guide.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Houston, TX 77041

Louis R

Job Details: 10/02/2023

SR# 7737456268 used gasket different issue; used 2 W11169728 (Gasket) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Dayton, TX 77535

ricky

Job Details: 10/02/2023

found and replaced worn parts

We serviced a

MAYTAG WASHER

Model MVWC565FW

Near Alvin, TX 77511

chris

Job Details: 09/30/2023

Found faulty suspension rods part order ; ordrng 1 W11130362 (Suspension rods)

We serviced a

WHIRLPOOL DRYER

Model WED5050LW0

Near Pearland, TX 77581

chris

Job Details: 09/30/2023

Found article stuck in felt. Removed article. Unit is now working as intended

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HBS05

Near Pearland, TX 77584

chris

Job Details: 09/30/2023

Found frozen water reservoir in refrigerator section. Thawed out reservoir. Unit is now working as intended no leaks at this time

We serviced a

WHIRLPOOL REFRIGERATOR

Model KSSC48QVS02

Near Houston, TX 77079

jerrell

Job Details: 09/30/2023

Installed listed parts all test normal

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Houston, TX 77083

raul

Job Details: 09/29/2023

I replaced control board.

We serviced a

WHIRLPOOL M/W OTR

Model WMH32519HZ07

Near Richmond, TX 77407

raul

Job Details: 09/29/2023

upon arrival unit was on counter. I replaced parts and test it and unit is working properly. customer asked if I was going to install it and I mentioned that we only work on it where we find the unit. I also let them know that they didnt even have the bracket installed on wall. Customer was not happy and said he was going to complain about it. I told him that was no problem that he is able to do that if he wishes.

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS0

Near Porter, TX 77365

leonard

Job Details: 09/29/2023

order part; ordrng 1 W11620481 (control board)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Katy, TX 77494

martin

Job Details: 09/29/2023

Replaced parts list

We serviced a

WHIRLPOOL COOKTOP

Model KCGS556ESS01

Near Katy, TX 77494

martin

Job Details: 09/29/2023

Inspected burners and right front valve is not allowing proper flow Sent customer quote for repairs Uploaded picture of quote

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Richmond, TX 77407

martin

Job Details: 09/29/2023

Ran diagnostics everything was fine Advised customer of unbalanced loads Per her own admission she was washing only 3 towels when it started shaking bad and when she noticed water at bottom of floorShe has not seen more water

We serviced a

KITCHENAID OVEN

Model KSGG700ESS3

Near Richmond, TX 77407

martin

Job Details: 09/29/2023

Per customer complaint was that oven started smoking after she used the self clean modeAdvised her that depending of how heavy the grease or stuck food it would let some smoke out but should dissipate Tested oven and reached preheat temperature without any signs of smokeUnit is working as designed

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV03

Near Richmond, TX 77407

martin

Job Details: 09/29/2023

"Issue continues Will order CB,emitter,receiver,box fan,fill tube heater ; ordrng 1 W10898445 (BIN receiver) and 1 W10870822 (BIN emitter) and 1 W10843055 (Control board) and 1 W10846539 (Box fan) and 1 W11087201 (Fill tube heater)"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Richmond, TX 77406

martin

Job Details: 09/29/2023

Inspected and found wire to drain pump broken coming from lower harness Will need to replace

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Richmond, TX 77406

martin

Job Details: 09/29/2023

Found clogged air gap hose from disposal to air gap preventing proper drainageCleared it and tested Draining properly now

We serviced a

WHIRLPOOL OVEN

Model WOD51EC0HS20

Near Fulshear, TX 77441

martin

Job Details: 09/29/2023

Needs inner door glass ; ordrng 2 WPW10618107 (Inner door glass)s

We serviced a

WHIRLPOOL MICROWAVE OVEN

Model WMH31017HZ

Near Texas City, TX 77590

angel

Job Details: 09/29/2023

Adjusted door to close properly all ok no problems

We serviced a

MAYTAG WASHER

Model MHW5630HW2

Near Houston, TX 77056

Louis R

Job Details: 09/29/2023

Replaced bad valves

We serviced a

WHIRLPOOL1299] REFIGERATOR

Model GT2SHMXMS04

Near Houston, TX 77019

Louis R

Job Details: 09/29/2023

Customer denied repair

We serviced a

KITCHENAID ICEMAKER

Model KUIX535HPS01

Near Houston, TX 77004

Louis R

Job Details: 09/29/2023

Bad drain pump ; ordrng 1 W11539855 (Drain pump)

We serviced a

WHIRLPOOL ICEMAKER

Model KUIX535HPS00

Near Houston, TX 77019

Louis R

Job Details: 09/29/2023

Replaced bad valve; used 1 W10897719 (Valve) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM06

Near Houston, TX 77007

Louis R

Job Details: 09/29/2023

Fixed virbrating compressor

We serviced a

WHIRLPOOL DISHWASHER

Model WDP560HAMZ0

Near Hockley, TX 77447

gary

Job Details: 09/29/2023

"Ran diagnostics, ordering replacement seal to dishwasher door warped allowing water to leak out ; ordrng 1 W11252794 (Seal)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Fresno, TX 77545

roosevelt

Job Details: 09/29/2023

called tpps and spoke with christine and advised her that applaince was stolen from home

We serviced a

KITCHENAID WASHER

Model KDTE104KPS1

Near Missouri City, TX 77459

roosevelt

Job Details: 09/29/2023

bad pump and motor dl auth# is k18snu0nl2; ordrng 1 w11460945 (pump and motor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335SDHM06

Near Missouri City, TX 77459

roosevelt

Job Details: 09/29/2023

chedked and heated door seal

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Fresno, TX 77545

roosevelt

Job Details: 09/29/2023

replaced broken spray arm

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ4

Near Katy, TX 77494

raul

Job Details: 09/29/2023

replaced control board and probe sensor

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Magnolia, TX 77355

Josue

Job Details: 09/29/2023

Replaced part. All operations are correct now. Customer approved.; used 1 W11399437 (Drain pump) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS3155DHM08

Near Spring, TX 77389

Gary L

Job Details: 09/29/2023

Customer says water is still dripping. Advised customer to change filter.

We serviced a

WHIRLPOOL REFRIGERATOR

Model ART308FFDM11

Near Houston, TX 77339

donnie

Job Details: 09/29/2023

Helped LV repair refrigerator.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Spring, TX 77389

Osiel

Job Details: 09/29/2023

customer was not using rinse aid to help dry time

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Houston, TX 77057

jerrell

Job Details: 09/29/2023

Customer refused service per office tech to close ticket for diagnostic.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Houston, TX 77084

jerrell

Job Details: 09/29/2023

Ran diagnostics reset controls all test normal.

We serviced a

WHIRLPOOL DRYER

Model WED5010LW0

Near Pinehurst, TX 77362

gary

Job Details: 09/29/2023

Closing ticket

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Richmond, TX 77406

martin

Job Details: 09/29/2023

"Needs control board,drain pump,harness,lid lock ; ordrng 1 W11394572 (Lid lock) and 1 W11556728 (Control board) and 1 W11399437 (Drain pump) and 1 W11591637 (Harness)"

We serviced a

MAYTAG WASHER

Model MVW6200KW1

Near San Leon, TX 77539

angel

Job Details: 09/29/2023

Customer was offered a buy out and the accepted it per AIG

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Texas City, TX 77590

angel

Job Details: 09/29/2023

Found timer wire disconnected at timer reconnected all ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAMS0

Near Missouri City, TX 77459

roosevelt

Job Details: 09/29/2023

checked and reconnected fill valve and all function ok

We serviced a

AMANA REFRIGERATOR

Model ART308FFDM10

Near Houston, TX 77339

donnie

Job Details: 09/29/2023

Helped LV repair refrigerator

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Spring, TX 77386

donnie

Job Details: 09/29/2023

"Unit very noisy, removed object from between tub and front. Operations are correct now"

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