"Needs motor,wheel,heater,cut off,belt ; ordrng 1 W11234001 (Motor) and 1 W11327190 (Wheel) and 1 WP3387747 (Heater) and 1 280148 (Cut off) and 1 661570V (Belt)"

"Found back panel frozen Will order heater/harness , diffuser, thermistor ; ordrng 2 WPW10384183 (thermistor)s and 1 W11645127 (Diffuser) and 1 W11650662 (Heater/harness)"

"Knocked on customer home and Mr. Came out Asked me if I had been the one that came pout last time, I answered yes I was. He asked so what will happen if u dont find anything again? I answered, well sir I can not produce the leak for you. All I can do is check again for leaks. He then went from zero to 100 outraged. He started getting Lous and getting louder screaming you.You aint leaving their house mother fucker with out finding the leak. I tried to leave the house but he blocked the pathway with his body then with a chair. He kept screaming you aint leaving mother fucker. I was in shock and had to think quickly. All i could say is that i would call the police but that just made him angrier. He started coming towards me. I tried to pull cell phone n record him but the situation was so fast it would allow me to. I told him he better not touch me if not i would press charges. He finally just said get the fuck out my house mother fucker. And followed behind me and screaming load enough for neighbors to hear. I took a picture of him and called WP trade team and safety to document. SR# 7737403041"

F6E1 codeWill order control board and console ; ordrng 1 W11672039 (Control board) and 1 W11660284 (Console) and 1 W11627526 (Jumper)

Replaced parts list

"F2e1 f6e3 needs parts; ordrng 1 W10833003 (Control) and 1 W10849058 (Panel) and 1 W11233069 (Burner assembly) and 1 WP338906 (Sensor) and 1 WP3391912 (Thrmfix) and 1 WP8573713 (Cutoff) and 1 W10909685 (Fuse), states that autho needed"

Replaced faulty pump assembly all ok no problems

Replaced faulty mullion all ok no problems

Checked unit for leaks with leak detector meter and none found. Ran test cycle and unit checks ok.

Order parts reschedule with customer2wgt; ordrng 1 279318 (terminal) and 1 279393 (screw) and 1 WP3397659 (block-term)

Checked unit and replaced misformed cooktop. Unit checks ok. Talked to Shephatiah at Trade Oartners and issued Auth# k18tne1nl2

Assisted Tech JP with repair. Ran test cycle and unit checks ok and no leaks detected.

Replaced faulty control board and spark module. Unit is now working as intended no leaks at this time

Found loose nut on cam. Tightened nut. Unit is now working as intended no leaks at this time

Found faulty Gearcase and basket part order ; ordrng 1 W10752283 (Washplate) and 1 W10752719 (Basket) and 1 W11454734 (Gearcase)

Found faulty reservoir part order ; ordrng 1 W11482382 (Reservoir) and 1 W11482383 (Valve)

replaced broken drain pump and ran test cycle. test ok; used 1 W10876537 (DRAINPUMP) from stock

Found faulty control part order ; ordrng 1 W11607637 (Control)

Replaced faulty compressor Went to charge unit. Unit released black liquid. Contacted tech line. Unit is to be replaced ; used 1 W11635510 (Compressor) from stock

"Replaced cam and actuator ran test all operations normal.; ordrng 1 W10721967 (CAM), used 1 W11481722 (ACTUATOR) from stock"

checked unit adjusted the cooling blower and back panel and checked operation

"unit need compressor, filter drier, ; ordrng 1 w11582579 (Compressor) and 1 w11562258 (Evaporator)"

Fixed connection at control

adjusted and reset float switch and adjusted drain hose and cleared error code and ran test cycle. test ok

Found fabric softener staining clothes. Checked operation and function. Water is filling to proper level. Advised customer to load machine where all items are damp

checked and reset tripped braker and all opperation worked ok

Removed and replaced gearcase and belt. Checked operation

adjusted blower housing and checked operations. ck ok

Cleared control and reset main customer to call now and see if unit will connect

sealed gaps between cabinet and liner and checked operation. ck ok; used 1 WP482338 (ADHESIVE) from stock

Close document for trip and diagnosis and return parts. Unit has been replaced.

Tried to go back to replace parts but customer will no answer us back.if customer calls back we will need authorization for trip

per office close so

Found bad control. Customer will provide power cord; ordrng 1 W11583883 (UI) and 1 W11565020 (Control)

Replaced damaged control and pad and checked operation of unit ok

Replaced gear case and suspension rods and checked operation ok

Do not order until approved by customer; ordrng 1 WPW10511923 (Thermistor)

"Found opened ground at power supply which is causing board to malfunction. Removed and replaced user interface, Main board, and evaporator fan motor"

"Removed door, replaced hinge. Took freezer apart installed dampening pads on freezer evaporator. To quite Freon noises"

"need to replace control board & panel UI, gearcase ; ordrng 1 w11624938 (Control Board) and 1 w11478524 (Panel UI) and 1 w10721967 (Cam) and 1 w11449840 (Gearcase)"

adjusted and tightened loose screws on rear panel and pedestal and re-leveled washer and ran test cycle. test ok

order parts 2man 2wgt with Donnie; ordrng 1 W11478526 (control panel) and 1 W11624943 (control board) and 1 W11568984 (wiring harness)

checked unit reconnected wire to the drain pump

order part 2man 2wgt with Donnie;

CUSTOMER IS UNDERLOADING ONLY TWO JEANS IN WASHER. I RAN A LOAD OF SIX TOWELS. COULD NOT DUPLICATE ISSUE. UNIT WORKING AS DESIGNED. CUSTOMER IS NOT HAPPY THAT I SHOWED THEM WHERE TO LOAD AND EXPLAINED PROPER USE AND CARE OF UNIT.

Ran DW with home owner and builder both presentDid not find any leaks coming from unitIf moisture is getting thru under sink is from another source Builder will have plumber come out and inspect

Found cracked blower wheel. Removed and replaced blower wheel and motor. Checked operation

Replaced broken knob and switch

Found power supply mis wired. Checked operation and function of unit. I love your.Dryer is functioning as designed. Customer to call an electrician

replace led mld

Needs parts; ordrng 2 w11113654 (Sound pad)s and 1 WPW10479155 (Control)

Need to order; ordrng 1 W11626124 (ICEMAKER) and 1 W11629974 (CNTRL-ELEC) and 1 W11629974 (CNTRL-ELEC)

checked and all function worked ok

replaced parts

checked and cleared kinked pressure hose

bad dispenser; ordrng 1 w11412300 (dispenser)

customer has unit in the garage and needs a new water lin e to run to this unit

need im; ordrng 1 w10873791

"elderly did not know how to operate unit, cycled ok"

replace drip pan

replaced bad harness

"SPOKE TO TECHLINE. AGAIN. KURT, DOCUMENTED THAT UNIT IS WORKING AS DESIGNED. ICE MAKER AND WATER IS NORMAL. CUSTOMER CONTINUES TO HAVE FREEEZER TEMPERATURES AT NEGATIVE EIGHT FAHRENHEIT CUSTOMER CONTINUES TO NOT FOLLOW INSTRUCTIONS ON ADJUSTING TEMPERATURES. SR# 7736665624"

replaced bad suspension

Replaced leaking water valve. Operations are correct now

"Replaced freezer fan motor, board,wire harness and thermistor"

Replaced parts. All operations are correct now.

Order drain pump; ordrng 1 1901a (Pump)

Replaced parts. CUSTOMER AWARE TO CLEAN VENTS.; used 2 WPW10314173 (Roller) from stock

Oven not working. Ordering part. ; ordrng 1 W11620481 (Ctrl elec)

"Customer aware that this is a household plumbing issue with their waterline connected from home to the dishwasher. Advised for plumber or if theyre handy, they can replace that piece themselves.Customer is not happy that whirlpool does not fix household plumbing."

NOTHING IS LEAKING. repaired blue wire to drain pump. All operations are correct. Customer to monitor unit.

Tub bouncing around and damaged parts. Ordering parts. Four wgt. ; ordrng 1 W11550886 (Tub ring) and 1 W11172199 (Basket) and 1 W11454372 (Gearcase) and 1 W11217817 (Suspension)

Checked unit and replaced open bin thermistor. Unit checks ok.

checked and cleared block of ice from icemaker

bad pump; ordrng 1 1901A (pump)

Called technical support Steve Need to have customer uninstall to check amperage on individual legs of for amperage spikes past the 50 amp breaker.Customer will call an electrician out first to check amperage from the electrical panel to make sure it will not spike past 50 amps during operation. 7737463272Tech will have office call back on 10-6-23 to check status of the electricians findings on the amperage checks.; O-emld tckt

Ran diagnostics reset controls all test normal.

Replaced bad bin stat; used 1 W10511923 (Bin stat) from stock

Checked unit and replaced open evap thermistor and control box. Unit checks ok.

Checked unit and reattached evap thermistor. Unit checks ok.

Replaced high limit fuse ran test all operations normal.

Adjust evaporator ran test all test normal.

Replaced part. Returning other part not needed. All operations are correct now. Customer approved. Customer to follow instructions on owners manual/use and care guide.

SR# 7737456268 used gasket different issue; used 2 W11169728 (Gasket) from stock

found and replaced worn parts

Found faulty suspension rods part order ; ordrng 1 W11130362 (Suspension rods)

Found article stuck in felt. Removed article. Unit is now working as intended

Found frozen water reservoir in refrigerator section. Thawed out reservoir. Unit is now working as intended no leaks at this time

Installed listed parts all test normal

I replaced control board.

upon arrival unit was on counter. I replaced parts and test it and unit is working properly. customer asked if I was going to install it and I mentioned that we only work on it where we find the unit. I also let them know that they didnt even have the bracket installed on wall. Customer was not happy and said he was going to complain about it. I told him that was no problem that he is able to do that if he wishes.

order part; ordrng 1 W11620481 (control board)

Replaced parts list

Inspected burners and right front valve is not allowing proper flow Sent customer quote for repairs Uploaded picture of quote

Ran diagnostics everything was fine Advised customer of unbalanced loads Per her own admission she was washing only 3 towels when it started shaking bad and when she noticed water at bottom of floorShe has not seen more water

Per customer complaint was that oven started smoking after she used the self clean modeAdvised her that depending of how heavy the grease or stuck food it would let some smoke out but should dissipate Tested oven and reached preheat temperature without any signs of smokeUnit is working as designed

"Issue continues Will order CB,emitter,receiver,box fan,fill tube heater ; ordrng 1 W10898445 (BIN receiver) and 1 W10870822 (BIN emitter) and 1 W10843055 (Control board) and 1 W10846539 (Box fan) and 1 W11087201 (Fill tube heater)"

Inspected and found wire to drain pump broken coming from lower harness Will need to replace

Found clogged air gap hose from disposal to air gap preventing proper drainageCleared it and tested Draining properly now

Needs inner door glass ; ordrng 2 WPW10618107 (Inner door glass)s