We serviced a
WHIRLPOOL FREEZER
Model MZF34X20DW
Near Missouri City, TX 77489
roosevelt
Job Details:
09/28/2023
checked and unit was working as designed and frezing food
We serviced a
WHIRLPOOL FREEZER
Model KRMF706ESS01
Near Missouri City, TX 77459
roosevelt
Job Details:
09/28/2023
bad evap. harnes; ordrng 1 W11087438 (motor-evap)
We serviced a
JENN-AIR REFRIGERATOR
Model JS42PPDUDE
Near Sugar Land, TX 77478
roosevelt
Job Details:
09/28/2023
wrong hinge; ordrng 2 WPW10121046 (etension)s
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Sugar Land, TX 77498
roosevelt
Job Details:
09/28/2023
checked and found that valve was off turned water back on and all function ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Rosharon, TX 77583
derrick
Job Details:
09/28/2023
Repaired loose door latch and checked operation ok
We serviced a
WHIRLPOOL WASHER
Model MVWB880BW0
Near Sugar Land, TX 77479
roosevelt
Job Details:
09/28/2023
per tech line bad harness needs replacing sr# is 7737434691
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM02
Near Tomball, TX 77375
gary
Job Details:
09/28/2023
"Replaced main control and thermostat assembly in unit, received incorrect color handle will need to re order ; ordrng 1 W10837029 (Handle)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ2
Near Rosharon, TX 77583
derrick
Job Details:
09/28/2023
No problem found
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Magnolia, TX 77355
kayla
Job Details:
09/28/2023
Replaced part. Ran tests. All operations are correct now. Customer to monitor unit.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Cypress, TX 77433
kayla
Job Details:
09/28/2023
Exhaust heat circulation. Unit is working as designed. Customer aware this is all normal and to contact whirlpool if further questioning on unit design specs.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Arcola, TX 77583
derrick
Job Details:
09/28/2023
Issue is not the dryer. Consumer has damaged receptacle and power cord
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS01
Near Rosharon, TX 77583
derrick
Job Details:
09/28/2023
Replaced evaporator and checked operation ok
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Magnolia, TX 77354
kayla
Job Details:
09/28/2023
Replaced part. Unit still not working. Spoke to Austin techline.. SR# 7737433469 SAME PARTS FAILUREThree wgt; ordrng 1 W11598119 (Blower) and 1 W11600370 (Ui console asy Stainless) and 1 W11261167 (ACM)
We serviced a
AMANA DRYER
Model NED5800HW1
Near Magnolia, TX 77354
kayla
Job Details:
09/28/2023
Unit is working as designed. Called techline and sent video.. spoke to Austin.. SR# 7737433638.. they confirmed this is all normal sounds.
We serviced a
WHIRLPOOL WASHER
Model WET4027HW2
Near Houston, TX 77024
jerrell
Job Details:
09/28/2023
Need to call tech line possible harness issue; saved tckt
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Houston, TX 77041
jerrell
Job Details:
09/28/2023
Need to order ; ordrng 1 W11449263 (Handle)
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS20
Near Spring, TX 77382
donnie
Job Details:
09/28/2023
Helped KD pull wall microwave and repair.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Spring, TX 77382
kayla
Job Details:
09/28/2023
Replaced parts. All operations are correct now. Customer to monitor unit and to contact whirlpool if further issues.. SR# 7737292347
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS20
Near Spring, TX 77382
kayla
Job Details:
09/28/2023
DO helped uninstall and reinstalled unit for repairs. All operations are correct now. Customer approved.
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW2
Near Magnolia, TX 77354
gary
Job Details:
09/28/2023
"Ran diagnostics, ordering replacement basket per service pointer. Pending further action ; ordrng 1 W11172199 (Basket)"
We serviced a
WHIRLPOOL1299] RANGE
Model WFE320M0JS3
Near Houston, TX 77007
Louis R
Job Details:
09/28/2023
Replaced bad panel
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW04
Near Dickinson, TX 77539
anthony
Job Details:
09/28/2023
Recharged unit and retested all ok compressor came on and started exchanging heat
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Houston, TX 77064
Gary L
Job Details:
09/28/2023
DC ordering part ; O-emld tckt
We serviced a
JENN-AIR MICROWAVE
Model JMW3430DP02
Near Manvel, TX 77578
chris
Job Details:
09/28/2023
Replaced faulty control and user interface. Unit is now working as intended no leaks at this time
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS
Near Manvel, TX 77578
chris
Job Details:
09/28/2023
Replaced faulty compressor and evaporator. Unit is now working as intended no leaks at this time
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Houston, TX 77070
Gary L
Job Details:
09/28/2023
Assisted tech in repairing refrigerator
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS05
Near Tomball, TX 77375
gary
Job Details:
09/28/2023
Ran diagnostics ordering replacement control and latch assembly ; ordrng 1 W11179310 (Control) and 1 W10801665 (Control) and 1 W10883049 (Latch)
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LS1
Near Houston, TX 77004
ben
Job Details:
09/28/2023
replaced shorted control
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Houston, TX 77019
ben
Job Details:
09/28/2023
replaced restricted drier and recharged the uint
We serviced a
JENN-AIR RANGE
Model JDRP548WP03
Near Houston, TX 77019
ben
Job Details:
09/28/2023
order parts; ordrng 1 W10464534 (cntrl-elec) and 1 W10876298 (cntrl-elec)
We serviced a
WHIRLPOOL DRYER
Model MED5630HC2
Near Houston, TX 77098
ben
Job Details:
09/28/2023
part to be order; ordrng 1 w11364931 and 1 WP697772VP (wheel blow)
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Houston, TX 77025
ben
Job Details:
09/28/2023
replaced clutch and slider
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW05
Near Fresno, TX 77545
derrick
Job Details:
09/28/2023
Replaced filter for consumer and checked operation ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Sugar Land, TX 77479
derrick
Job Details:
09/28/2023
Per tech line unit is operating normal and theres nothing that can be done to increase the amount of chilled water that comes out
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Houston, TX 77073
donnie
Job Details:
09/28/2023
"Returning parts, per tech line Nate ref number 7737437739 unit doesnt use a smart valve with a sensor to control water inlet temperature. Unit sweats on the console from steam during clean cycle."
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRW07
Near Houston, TX 77068
Gary L
Job Details:
09/28/2023
Assisted tech in repairing refrigerator
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Pattison, TX 77423
martin
Job Details:
09/28/2023
Found machine stuck on long drain and full of water inside drumRemoved water and checked drain pump. Pump is working properly. Harness connection at the DP wire was almost broken off. Repaired wire connection and water began to now drain. Afterwards tried to run cycle and now system message was saying close Lid Sent customer quote for harness and Lid lock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Fulshear, TX 77441
martin
Job Details:
09/28/2023
Replaced parts list
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Richmond, TX 77406
martin
Job Details:
09/28/2023
Replaced drain pump
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Missouri City, TX 77545
roosevelt
Job Details:
09/28/2023
replaced bad harness
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Missouri City, TX 77459
roosevelt
Job Details:
09/28/2023
replaced bad pump and motor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Fresno, TX 77545
roosevelt
Job Details:
09/28/2023
replaced parts
We serviced a
AMANA DRYER
Model NED4655EW1
Near Houston, TX 77065
Osiel
Job Details:
09/27/2023
need replacement thermostat; ordrng 2 wp3387134 (Thermostat)s and 1 279816 (Thermal cut-off)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Houston, TX 77002
ben
Job Details:
09/27/2023
replaced door
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Shenandoah, TX 77380
kayla
Job Details:
09/27/2023
Multiple issues. Ordering parts. Two wgt; ordrng 1 W11087226 (Ctrl elec) and 1 W10876537 (Drain pump)
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPA00
Near Houston, TX 77005
ben
Job Details:
09/27/2023
order part; ordrng 1 1901A (pump)
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Houston, TX 77098
Louis R
Job Details:
09/27/2023
Fixed jammed door switch
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Houston, TX 77007
Louis R
Job Details:
09/27/2023
Fixed loose door latch
We serviced a
WHIRLPOOL COOKTOP
Model WFG320M0MS0
Near Rosharon, TX 77583
derrick
Job Details:
09/27/2023
Repaired loose rear wire connection at spark module and checked operation ok
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KPS1
Near Houston, TX 77345
leonard
Job Details:
09/27/2023
checked unit and ordered parts for repair. Whirlpool advised they are exchanging unit. returning parts
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS01
Near Houston, TX 77024
jerrell
Job Details:
09/27/2023
Need to order ; ordrng 2 W10257467 (RAIL)s and 2 W10257466 (RAIL)s and 2 W10362173 (Shelf)s and 1 W11504912 (COVER-EVAP)
We serviced a
WHIRLPOOL DISHWASHER
Model ADB1400AMS0
Near Houston, TX 77024
Louis R
Job Details:
09/27/2023
Order parts; ordrng 1 W11613566 (Control) and 1 W11613568 (Console)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near Porter, TX 77365
leonard
Job Details:
09/27/2023
adjusted and realigned vent motor air damper and checked all operations. ck ok
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW4
Near Texas City, TX 77590
anthony
Job Details:
09/27/2023
Recalibrated unit and tested water level adjusted water level switch all ok no problems
We serviced a
WHIRLPOOL DRYER
Model WED5050LW1
Near Texas City, TX 77590
anthony
Job Details:
09/27/2023
Adjusted drum to align with front panel had to move unit to service washer all ok no problems
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Richmond, TX 77407
raul
Job Details:
09/27/2023
Unit was making noise. I checked underneatch and cam was not properly installed. I secured it and unit is now working as designed.
We serviced a
WHIRLPOOL DRYER
Model MED4500MW0
Near Humble, TX 77396
donnie
Job Details:
09/27/2023
"Repaired door receiver, operations are correct now"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Spring, TX 77373
donnie
Job Details:
09/27/2023
"Turn table motor is not turning, open circuit blue wire to turn table. repaired blue wire to turn table. Operations are correct now."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ2
Near Missouri City, TX 77459
roosevelt
Job Details:
09/27/2023
close out call
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Arcola, TX 77583
roosevelt
Job Details:
09/27/2023
checked and reset unit and all function ok
We serviced a
KITCHEN AID DISHWASHER
Model KDTE304LPA1
Near Houston, TX 77024
jerrell
Job Details:
09/27/2023
Tech to close ticket due to the unit being replaced.
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Pearland, TX 77581
chris
Job Details:
09/27/2023
Unit was replaced
We serviced a
WHIRLPOOL REFRIGERATOR
Model JBSS42E22L00
Near Sugar Land, TX 77479
roosevelt
Job Details:
09/27/2023
close out call
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Houston, TX 77065
Osiel
Job Details:
09/27/2023
"need replacement gearcase, cam, actuator capacitor pump ; ordrng 1 w10721967 (Cam) and 1 w11428524 (capacitor) and 1 w114841722 (actuator) and 1 w11454741 (gearcase) and 1 w10919003 (Drain Pump) and 1 wp3951744 (agitator)"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Spring, TX 77386
donnie
Job Details:
09/27/2023
"Rebooted unit, ran diagnostics. Error code for over limit load. Ran unit operations are correct now"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS
Near Porter, TX 77365
leonard
Job Details:
09/27/2023
adjusted control calibration 10 degrees hotter and rechecked temperture and operations. all ck ok
We serviced a
AMANA RANGE
Model AER6303MMS0
Near Humble, TX 77338
leonard
Job Details:
09/27/2023
checked unit and found entire range roach and bug infested. took pictures and advised customer that warranty is void due to bug infestation.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Houston, TX 77067
Gary L
Job Details:
09/27/2023
Found breaker tripped. Reset breaker and checked voltage. 240 volts at l1 and l2. L1 to neutral 120. L2 to neutral 120
We serviced a
WHIRLPOOL RANGE
Model WOS51EC0HS
Near Houston, TX 77064
Gary L
Job Details:
09/27/2023
Ordered parts ; ordrng 1 W11455430 (Door glass) and 1 Wpw10347596 (Glass pack) and 1 Wpw10709147 (Frame) and 1 Wpw10351279 (Trim) and 1 W10318196 (Chassis back)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSN708MPS00
Near Porter, TX 77365
donnie
Job Details:
09/27/2023
Helped LV repair built in refrigerator
We serviced a
WHIRLPOOL RANGE
Model WFG515S0ES1
Near Humble, TX 77396
leonard
Job Details:
09/27/2023
replaced shorted control board and checked operations. ck ok
We serviced a
WHIRLPOOL WASHER
Model WET4027HW2
Near Spring, TX 77388
Gary L
Job Details:
09/27/2023
Found water constantly filling even when off. Removed and replaced control board and water valve assembly. Checked operation
We serviced a
WHIRLPOOL DRYER
Model n/a
Near Houston, TX 77345
donnie
Job Details:
09/27/2023
"Removed dryer top,front,front drum support and drum. Replaced defective idler pulley.reinstalled parts.; used 1 279640 (Pulley) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW3
Near Baytown, TX 77523
ricky
Job Details:
09/27/2023
found and replaced bad new parts
We serviced a
KITCHENAID REFRIGERATOR
Model KRMS706ESS01
Near Baytown, TX 77521
ricky
Job Details:
09/27/2023
found and replaced stalled comp
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ08
Near Crosby, TX 77532
ricky
Job Details:
09/27/2023
found and replaced shorted parts
We serviced a
WHIRLPOOL DRYER
Model MEDB835DW4
Near Humble, TX 77346
leonard
Job Details:
09/27/2023
"replaced shorted heating element and thermal fuse and checked operations. ck ok; used 1 WP3387747 (ELEMENT), and 1 W10909685 (FUSETHRML) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Houston, TX 77065
Osiel
Job Details:
09/27/2023
condensation only on replacement mullion not multiply locations - per techline: unit is working as design with some expected condensation. SR#7737429336Techline advise to do a 201 test & to leave the mullion on at all times but no replacement parts are needed.
We serviced a
AMANA RANGE
Model ACR4303MMS0
Near Huffman, TX 77336
leonard
Job Details:
09/27/2023
order part; ordrng 1 W11536794 (control board)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKW2
Near Houston, TX 77064
Gary L
Job Details:
09/27/2023
Found unit not installed properly. Screw used to brace dishwasher is sticking out keeping door from closing. Reinstalled screw and adjusted bracket. Checked operation
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Katy, TX 77494
raul
Job Details:
09/27/2023
Will need Tub; ordrng 1 w11409866 (Tub)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Houston, TX 77065
Gary L
Job Details:
09/27/2023
Assisted tech in repairing refrigerator
We serviced a
MAYTAG DRYER
Model MED6500MBK0
Near Spring, TX 77379
Osiel
Job Details:
09/27/2023
"poor air flow, advise customer to clean air duct systems"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Houston, TX 77065
Osiel
Job Details:
09/27/2023
"installed compressor, filter drier"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Crosby, TX 77532
ricky
Job Details:
09/27/2023
"found shim in wrong place at hinge, corrected"
We serviced a
WHIRLPOOL ICEMAKER
Model WUI95X15HZ00
Near Conroe, TX 77304
james
Job Details:
09/27/2023
"Checked unit and replaced locked compressor, constricted evaporator, condensot and hot gas valve. Recharged system and unit checks ok and is making ice. Assisted by Tech JP. Talked to Ross at Trade Partners Auth# w18rd10nl2"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Conroe, TX 77304
james
Job Details:
09/27/2023
Unit is in need of pump&motor. Customer has unit corrected.use authorization # w18o2v0wl1
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GBS0
Near Huffman, TX 77336
leonard
Job Details:
09/27/2023
replaced shorted owi sensor and ran test cycle. test ok; used 1 W11084121 (SENSOR) from stock
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Montgomery, TX 77316
james
Job Details:
09/27/2023
Order part reschedule with customer; ordrng 1 W11549461 (MOTOR-DRVE) and 1 WP697772 (blower wheel)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Houston, TX 77044
donnie
Job Details:
09/27/2023
Replaced ui on dishwasher. Operations are correct now
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near The Woodlands, TX 77375
gary
Job Details:
09/27/2023
"Replaced complete appliance manager and oven sensor. Adjusted settings, all functions checked ok at this time"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Magnolia, TX 77355
gary
Job Details:
09/27/2023
"Ran diagnostics, ordering replacement control, clutch and stator ; ordrng 1 W11419171 (Control) and 1 W10754448 (Clutch) and 1 W10734521 (Slider)"
We serviced a
KITCHENAID ICEMAKER
Model KUIX505ESS2
Near Magnolia, TX 77355
gary
Job Details:
09/27/2023
"Ran diagnostics, quoted customer for replacement pump with integrated water level sensor (162.60) part with additional 100.00 labor; ordrng 1 W11542867 (Pump)"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Magnolia, TX 77354
gary
Job Details:
09/27/2023
"Ran diagnostics, reset main controls. All functions checked ok at this time"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF6331PAHS
Near Magnolia, TX 77354
gary
Job Details:
09/27/2023
Unable to reach tenant and possible loose dog in unit. Will need RS; saved tckt
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Houston, TX 77007
Louis R
Job Details:
09/27/2023
Found bad control; ordrng 1 W11378949 (UI) and 1 W11565024 (Control) and 1 W10906551 (Outlet grill)
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ1
Near Rosharon, TX 77583
derrick
Job Details:
09/27/2023
Nuisance tripping because unit is on a gfci breaker. Informed consumer and checked operation ok
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Arcola, TX 77583
derrick
Job Details:
09/27/2023
Order lower harness; ordrng 1 W11591637 (Harness)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Rosharon, TX 77583
derrick
Job Details:
09/27/2023
Order spray arm; ordrng 1 W11607104 (Spray arm)
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Houston, TX 77007
Louis R
Job Details:
09/27/2023
Fixed loose connection at control