Service History 54 - ASI Appliance

We serviced a

WHIRLPOOL FREEZER

Model MZF34X20DW

Near Missouri City, TX 77489

roosevelt

Job Details: 09/28/2023

checked and unit was working as designed and frezing food

We serviced a

WHIRLPOOL FREEZER

Model KRMF706ESS01

Near Missouri City, TX 77459

roosevelt

Job Details: 09/28/2023

bad evap. harnes; ordrng 1 W11087438 (motor-evap)

We serviced a

JENN-AIR REFRIGERATOR

Model JS42PPDUDE

Near Sugar Land, TX 77478

roosevelt

Job Details: 09/28/2023

wrong hinge; ordrng 2 WPW10121046 (etension)s

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Sugar Land, TX 77498

roosevelt

Job Details: 09/28/2023

checked and found that valve was off turned water back on and all function ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Rosharon, TX 77583

derrick

Job Details: 09/28/2023

Repaired loose door latch and checked operation ok

We serviced a

WHIRLPOOL WASHER

Model MVWB880BW0

Near Sugar Land, TX 77479

roosevelt

Job Details: 09/28/2023

per tech line bad harness needs replacing sr# is 7737434691

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT511SZDM02

Near Tomball, TX 77375

gary

Job Details: 09/28/2023

"Replaced main control and thermostat assembly in unit, received incorrect color handle will need to re order ; ordrng 1 W10837029 (Handle)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ2

Near Rosharon, TX 77583

derrick

Job Details: 09/28/2023

No problem found

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Magnolia, TX 77355

kayla

Job Details: 09/28/2023

Replaced part. Ran tests. All operations are correct now. Customer to monitor unit.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Cypress, TX 77433

kayla

Job Details: 09/28/2023

Exhaust heat circulation. Unit is working as designed. Customer aware this is all normal and to contact whirlpool if further questioning on unit design specs.

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Arcola, TX 77583

derrick

Job Details: 09/28/2023

Issue is not the dryer. Consumer has damaged receptacle and power cord

We serviced a

KITCHEN AID REFRIGERATOR

Model KRMF706ESS01

Near Rosharon, TX 77583

derrick

Job Details: 09/28/2023

Replaced evaporator and checked operation ok

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS20

Near Magnolia, TX 77354

kayla

Job Details: 09/28/2023

Replaced part. Unit still not working. Spoke to Austin techline.. SR# 7737433469 SAME PARTS FAILUREThree wgt; ordrng 1 W11598119 (Blower) and 1 W11600370 (Ui console asy Stainless) and 1 W11261167 (ACM)

We serviced a

AMANA DRYER

Model NED5800HW1

Near Magnolia, TX 77354

kayla

Job Details: 09/28/2023

Unit is working as designed. Called techline and sent video.. spoke to Austin.. SR# 7737433638.. they confirmed this is all normal sounds.

We serviced a

WHIRLPOOL WASHER

Model WET4027HW2

Near Houston, TX 77024

jerrell

Job Details: 09/28/2023

Need to call tech line possible harness issue; saved tckt

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ4

Near Houston, TX 77041

jerrell

Job Details: 09/28/2023

Need to order ; ordrng 1 W11449263 (Handle)

We serviced a

KITCHENAID MICROWAVE

Model KMBP100ESS20

Near Spring, TX 77382

donnie

Job Details: 09/28/2023

Helped KD pull wall microwave and repair.

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Spring, TX 77382

kayla

Job Details: 09/28/2023

Replaced parts. All operations are correct now. Customer to monitor unit and to contact whirlpool if further issues.. SR# 7737292347

We serviced a

KITCHENAID MICROWAVE

Model KMBP100ESS20

Near Spring, TX 77382

kayla

Job Details: 09/28/2023

DO helped uninstall and reinstalled unit for repairs. All operations are correct now. Customer approved.

We serviced a

WHIRLPOOL WASHER

Model WTW4655JW2

Near Magnolia, TX 77354

gary

Job Details: 09/28/2023

"Ran diagnostics, ordering replacement basket per service pointer. Pending further action ; ordrng 1 W11172199 (Basket)"

We serviced a

WHIRLPOOL1299] RANGE

Model WFE320M0JS3

Near Houston, TX 77007

Louis R

Job Details: 09/28/2023

Replaced bad panel

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHW04

Near Dickinson, TX 77539

anthony

Job Details: 09/28/2023

Recharged unit and retested all ok compressor came on and started exchanging heat

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Houston, TX 77064

Gary L

Job Details: 09/28/2023

DC ordering part ; O-emld tckt

We serviced a

JENN-AIR MICROWAVE

Model JMW3430DP02

Near Manvel, TX 77578

chris

Job Details: 09/28/2023

Replaced faulty control and user interface. Unit is now working as intended no leaks at this time

We serviced a

KITCHEN AID REFRIGERATOR

Model KRMF706ESS

Near Manvel, TX 77578

chris

Job Details: 09/28/2023

Replaced faulty compressor and evaporator. Unit is now working as intended no leaks at this time

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS00

Near Houston, TX 77070

Gary L

Job Details: 09/28/2023

Assisted tech in repairing refrigerator

We serviced a

WHIRLPOOL OVEN

Model KODE500ESS05

Near Tomball, TX 77375

gary

Job Details: 09/28/2023

Ran diagnostics ordering replacement control and latch assembly ; ordrng 1 W11179310 (Control) and 1 W10801665 (Control) and 1 W10883049 (Latch)

We serviced a

WHIRLPOOL RANGE

Model WEE515S0LS1

Near Houston, TX 77004

ben

Job Details: 09/28/2023

replaced shorted control

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335SDHM06

Near Houston, TX 77019

ben

Job Details: 09/28/2023

replaced restricted drier and recharged the uint

We serviced a

JENN-AIR RANGE

Model JDRP548WP03

Near Houston, TX 77019

ben

Job Details: 09/28/2023

order parts; ordrng 1 W10464534 (cntrl-elec) and 1 W10876298 (cntrl-elec)

We serviced a

WHIRLPOOL DRYER

Model MED5630HC2

Near Houston, TX 77098

ben

Job Details: 09/28/2023

part to be order; ordrng 1 w11364931 and 1 WP697772VP (wheel blow)

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Houston, TX 77025

ben

Job Details: 09/28/2023

replaced clutch and slider

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW05

Near Fresno, TX 77545

derrick

Job Details: 09/28/2023

Replaced filter for consumer and checked operation ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ11

Near Sugar Land, TX 77479

derrick

Job Details: 09/28/2023

Per tech line unit is operating normal and theres nothing that can be done to increase the amount of chilled water that comes out

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Houston, TX 77073

donnie

Job Details: 09/28/2023

"Returning parts, per tech line Nate ref number 7737437739 unit doesnt use a smart valve with a sensor to control water inlet temperature. Unit sweats on the console from steam during clean cycle."

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRW07

Near Houston, TX 77068

Gary L

Job Details: 09/28/2023

Assisted tech in repairing refrigerator

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW1

Near Pattison, TX 77423

martin

Job Details: 09/28/2023

Found machine stuck on long drain and full of water inside drumRemoved water and checked drain pump. Pump is working properly. Harness connection at the DP wire was almost broken off. Repaired wire connection and water began to now drain. Afterwards tried to run cycle and now system message was saying close Lid Sent customer quote for harness and Lid lock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Fulshear, TX 77441

martin

Job Details: 09/28/2023

Replaced parts list

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Richmond, TX 77406

martin

Job Details: 09/28/2023

Replaced drain pump

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Missouri City, TX 77545

roosevelt

Job Details: 09/28/2023

replaced bad harness

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Missouri City, TX 77459

roosevelt

Job Details: 09/28/2023

replaced bad pump and motor

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Fresno, TX 77545

roosevelt

Job Details: 09/28/2023

replaced parts

We serviced a

AMANA DRYER

Model NED4655EW1

Near Houston, TX 77065

Osiel

Job Details: 09/27/2023

need replacement thermostat; ordrng 2 wp3387134 (Thermostat)s and 1 279816 (Thermal cut-off)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Houston, TX 77002

ben

Job Details: 09/27/2023

replaced door

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Shenandoah, TX 77380

kayla

Job Details: 09/27/2023

Multiple issues. Ordering parts. Two wgt; ordrng 1 W11087226 (Ctrl elec) and 1 W10876537 (Drain pump)

We serviced a

WHIRLPOOL ICE MACHINE

Model KUIX535HPA00

Near Houston, TX 77005

ben

Job Details: 09/27/2023

order part; ordrng 1 1901A (pump)

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Houston, TX 77098

Louis R

Job Details: 09/27/2023

Fixed jammed door switch

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Houston, TX 77007

Louis R

Job Details: 09/27/2023

Fixed loose door latch

We serviced a

WHIRLPOOL COOKTOP

Model WFG320M0MS0

Near Rosharon, TX 77583

derrick

Job Details: 09/27/2023

Repaired loose rear wire connection at spark module and checked operation ok

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM604KPS1

Near Houston, TX 77345

leonard

Job Details: 09/27/2023

checked unit and ordered parts for repair. Whirlpool advised they are exchanging unit. returning parts

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS01

Near Houston, TX 77024

jerrell

Job Details: 09/27/2023

Need to order ; ordrng 2 W10257467 (RAIL)s and 2 W10257466 (RAIL)s and 2 W10362173 (Shelf)s and 1 W11504912 (COVER-EVAP)

We serviced a

WHIRLPOOL DISHWASHER

Model ADB1400AMS0

Near Houston, TX 77024

Louis R

Job Details: 09/27/2023

Order parts; ordrng 1 W11613566 (Control) and 1 W11613568 (Console)

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS10

Near Porter, TX 77365

leonard

Job Details: 09/27/2023

adjusted and realigned vent motor air damper and checked all operations. ck ok

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW4

Near Texas City, TX 77590

anthony

Job Details: 09/27/2023

Recalibrated unit and tested water level adjusted water level switch all ok no problems

We serviced a

WHIRLPOOL DRYER

Model WED5050LW1

Near Texas City, TX 77590

anthony

Job Details: 09/27/2023

Adjusted drum to align with front panel had to move unit to service washer all ok no problems

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Richmond, TX 77407

raul

Job Details: 09/27/2023

Unit was making noise. I checked underneatch and cam was not properly installed. I secured it and unit is now working as designed.

We serviced a

WHIRLPOOL DRYER

Model MED4500MW0

Near Humble, TX 77396

donnie

Job Details: 09/27/2023

"Repaired door receiver, operations are correct now"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS09

Near Spring, TX 77373

donnie

Job Details: 09/27/2023

"Turn table motor is not turning, open circuit blue wire to turn table. repaired blue wire to turn table. Operations are correct now."

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ2

Near Missouri City, TX 77459

roosevelt

Job Details: 09/27/2023

close out call

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Arcola, TX 77583

roosevelt

Job Details: 09/27/2023

checked and reset unit and all function ok

We serviced a

KITCHEN AID DISHWASHER

Model KDTE304LPA1

Near Houston, TX 77024

jerrell

Job Details: 09/27/2023

Tech to close ticket due to the unit being replaced.

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Pearland, TX 77581

chris

Job Details: 09/27/2023

Unit was replaced

We serviced a

WHIRLPOOL REFRIGERATOR

Model JBSS42E22L00

Near Sugar Land, TX 77479

roosevelt

Job Details: 09/27/2023

close out call

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Houston, TX 77065

Osiel

Job Details: 09/27/2023

"need replacement gearcase, cam, actuator capacitor pump ; ordrng 1 w10721967 (Cam) and 1 w11428524 (capacitor) and 1 w114841722 (actuator) and 1 w11454741 (gearcase) and 1 w10919003 (Drain Pump) and 1 wp3951744 (agitator)"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Spring, TX 77386

donnie

Job Details: 09/27/2023

"Rebooted unit, ran diagnostics. Error code for over limit load. Ran unit operations are correct now"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS

Near Porter, TX 77365

leonard

Job Details: 09/27/2023

adjusted control calibration 10 degrees hotter and rechecked temperture and operations. all ck ok

We serviced a

AMANA RANGE

Model AER6303MMS0

Near Humble, TX 77338

leonard

Job Details: 09/27/2023

checked unit and found entire range roach and bug infested. took pictures and advised customer that warranty is void due to bug infestation.

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Houston, TX 77067

Gary L

Job Details: 09/27/2023

Found breaker tripped. Reset breaker and checked voltage. 240 volts at l1 and l2. L1 to neutral 120. L2 to neutral 120

We serviced a

WHIRLPOOL RANGE

Model WOS51EC0HS

Near Houston, TX 77064

Gary L

Job Details: 09/27/2023

Ordered parts ; ordrng 1 W11455430 (Door glass) and 1 Wpw10347596 (Glass pack) and 1 Wpw10709147 (Frame) and 1 Wpw10351279 (Trim) and 1 W10318196 (Chassis back)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBSN708MPS00

Near Porter, TX 77365

donnie

Job Details: 09/27/2023

Helped LV repair built in refrigerator

We serviced a

WHIRLPOOL RANGE

Model WFG515S0ES1

Near Humble, TX 77396

leonard

Job Details: 09/27/2023

replaced shorted control board and checked operations. ck ok

We serviced a

WHIRLPOOL WASHER

Model WET4027HW2

Near Spring, TX 77388

Gary L

Job Details: 09/27/2023

Found water constantly filling even when off. Removed and replaced control board and water valve assembly. Checked operation

We serviced a

WHIRLPOOL DRYER

Model n/a

Near Houston, TX 77345

donnie

Job Details: 09/27/2023

"Removed dryer top,front,front drum support and drum. Replaced defective idler pulley.reinstalled parts.; used 1 279640 (Pulley) from stock"

We serviced a

WHIRLPOOL WASHER

Model MVW6200KW3

Near Baytown, TX 77523

ricky

Job Details: 09/27/2023

found and replaced bad new parts

We serviced a

KITCHENAID REFRIGERATOR

Model KRMS706ESS01

Near Baytown, TX 77521

ricky

Job Details: 09/27/2023

found and replaced stalled comp

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HZ08

Near Crosby, TX 77532

ricky

Job Details: 09/27/2023

found and replaced shorted parts

We serviced a

WHIRLPOOL DRYER

Model MEDB835DW4

Near Humble, TX 77346

leonard

Job Details: 09/27/2023

"replaced shorted heating element and thermal fuse and checked operations. ck ok; used 1 WP3387747 (ELEMENT), and 1 W10909685 (FUSETHRML) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ10

Near Houston, TX 77065

Osiel

Job Details: 09/27/2023

condensation only on replacement mullion not multiply locations - per techline: unit is working as design with some expected condensation. SR#7737429336Techline advise to do a 201 test & to leave the mullion on at all times but no replacement parts are needed.

We serviced a

AMANA RANGE

Model ACR4303MMS0

Near Huffman, TX 77336

leonard

Job Details: 09/27/2023

order part; ordrng 1 W11536794 (control board)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKW2

Near Houston, TX 77064

Gary L

Job Details: 09/27/2023

Found unit not installed properly. Screw used to brace dishwasher is sticking out keeping door from closing. Reinstalled screw and adjusted bracket. Checked operation

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS2

Near Katy, TX 77494

raul

Job Details: 09/27/2023

Will need Tub; ordrng 1 w11409866 (Tub)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Houston, TX 77065

Gary L

Job Details: 09/27/2023

Assisted tech in repairing refrigerator

We serviced a

MAYTAG DRYER

Model MED6500MBK0

Near Spring, TX 77379

Osiel

Job Details: 09/27/2023

"poor air flow, advise customer to clean air duct systems"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Houston, TX 77065

Osiel

Job Details: 09/27/2023

"installed compressor, filter drier"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Crosby, TX 77532

ricky

Job Details: 09/27/2023

"found shim in wrong place at hinge, corrected"

We serviced a

WHIRLPOOL ICEMAKER

Model WUI95X15HZ00

Near Conroe, TX 77304

james

Job Details: 09/27/2023

"Checked unit and replaced locked compressor, constricted evaporator, condensot and hot gas valve. Recharged system and unit checks ok and is making ice. Assisted by Tech JP. Talked to Ross at Trade Partners Auth# w18rd10nl2"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Conroe, TX 77304

james

Job Details: 09/27/2023

Unit is in need of pump&motor. Customer has unit corrected.use authorization # w18o2v0wl1

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE334GBS0

Near Huffman, TX 77336

leonard

Job Details: 09/27/2023

replaced shorted owi sensor and ran test cycle. test ok; used 1 W11084121 (SENSOR) from stock

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Montgomery, TX 77316

james

Job Details: 09/27/2023

Order part reschedule with customer; ordrng 1 W11549461 (MOTOR-DRVE) and 1 WP697772 (blower wheel)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Houston, TX 77044

donnie

Job Details: 09/27/2023

Replaced ui on dishwasher. Operations are correct now

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS20

Near The Woodlands, TX 77375

gary

Job Details: 09/27/2023

"Replaced complete appliance manager and oven sensor. Adjusted settings, all functions checked ok at this time"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Magnolia, TX 77355

gary

Job Details: 09/27/2023

"Ran diagnostics, ordering replacement control, clutch and stator ; ordrng 1 W11419171 (Control) and 1 W10754448 (Clutch) and 1 W10734521 (Slider)"

We serviced a

KITCHENAID ICEMAKER

Model KUIX505ESS2

Near Magnolia, TX 77355

gary

Job Details: 09/27/2023

"Ran diagnostics, quoted customer for replacement pump with integrated water level sensor (162.60) part with additional 100.00 labor; ordrng 1 W11542867 (Pump)"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Magnolia, TX 77354

gary

Job Details: 09/27/2023

"Ran diagnostics, reset main controls. All functions checked ok at this time"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF6331PAHS

Near Magnolia, TX 77354

gary

Job Details: 09/27/2023

Unable to reach tenant and possible loose dog in unit. Will need RS; saved tckt

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Houston, TX 77007

Louis R

Job Details: 09/27/2023

Found bad control; ordrng 1 W11378949 (UI) and 1 W11565024 (Control) and 1 W10906551 (Outlet grill)

We serviced a

WHIRLPOOL RANGE

Model WEG745H0LZ1

Near Rosharon, TX 77583

derrick

Job Details: 09/27/2023

Nuisance tripping because unit is on a gfci breaker. Informed consumer and checked operation ok

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW2

Near Arcola, TX 77583

derrick

Job Details: 09/27/2023

Order lower harness; ordrng 1 W11591637 (Harness)

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Rosharon, TX 77583

derrick

Job Details: 09/27/2023

Order spray arm; ordrng 1 W11607104 (Spray arm)

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Houston, TX 77007

Louis R

Job Details: 09/27/2023

Fixed loose connection at control

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