ordering parts; ordrng 1 W11563296 (water valve) and 1 W11633658 (icemaker)

need mtr; ordrng 1 w11525546 (mtr)

Unit needs icemaker ; ordrng 1 W10277448 (Ice maker)

replaced bad control

"need moor parts; ordrng 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W10915701 (rotor) and 1 W10915700 (stator), used 1 W10734521 (SLIDER), and 1 W10754448 (CLUTCH) from stock"

I replaced the control and unit checked ok

I replaced the blower and unit started working fine

Ordering parts ; ordrng 1 Wpw10545278 (Hose)

Ordering parts ; ordrng 1 W11454734 (Gearcase) and 1 W10752283 (Washplate) and 1 W10752719 (Basket)

Ordering parts ; ordrng 1 W11188527 (Control)

Unit is working fine. Ran test cycle. No problem found.

"Ran diagnostics, adjusted baffle settings and customer advised on functions. Checked ok at this time customer to monitor"

Replaced door lock unit checks ok

"Ran diagnostics, replaced faulty control and Icemaker, all functions checked ok at this time"

rebooted control board and ran recalibration and test cycle. all test ok

"Replace basket tub screws, stater motor gear case wash plate unit ok"

Replace broken motor and belt unit is OK

Need to order ; ordrng 1 W11550396 (EVAPORATOR) and 1 W11557425 (Compressor)

"Track stopper (front and rear) broken need replacement ; ordrng 2 W11579392 (TRACK STOP, REAR)s and 2 W11545307 (TRACK STOP, Front)s"

need bellow; ordrng 1 w10897390 (bellow)

Calibrated upper oven that was 15? off and checked operation ok

Put gasket in properly and checked operation of unit ok. Consumer also need to replace the air gap leading to drain

i replaced the bulb last time and someone took it . reordering bulb; ordrng 1 W11160686 (bulb) and 1 W10313917 (housing) and 1 W10313918 (lens)

Replaced drain pump

Replaced part unit checks ok

"Customer unavailable, will need reschedule; O-emld tckt"

Replaced damaged panel unit checks ok customer has not paid and still has a balance of 487.57

"I replaced control board and drain pump, ran diagnostic and unit is working as designed."

Found low water pressure will order new water valve ; ordrng 1 W10897719 (Water valve)

Needs control board n oven sensor ; ordrng 1 W11126814 (Control board) and 1 WPW10181986 (Sensor)

"Upon arrival I replaced both hinges and it is now closing properly after installation, costumer paid 677.51, unit is working as designed."

"Upon arrival and after replacing the parts, the unit is now draining properly with no issues. When I was removing the old drain pump, I found broken glass in the propeller and in the drain line. As of now, the unit is currently functioning properly as designed."

Replaced the control board and recalibrated the unit. Ran diagnostics with techline no error codes unit is working as designed SR 7741268621

wrong control was giving to me need to order again; ordrng 1 W11608056 (control)

"Replaced faulty seal system components. Pressurized with nitrogen, recharged. All unit functions checked ok at this time."

Ordering drive cam ; ordrng 1 W10528947 (Drive cam)

Installed control lid latch and drain Pump all tested normal.

Replaced broken filter housing unit checks ok

Order parts reschedule with customerf6e3 f7e42wgt; ordrng 1 W11478526 (PANEL-UI) and 1 W11419171 (CNTRL-ELEC) and 1 W10754448 (clutch) and 1 W10734521 (slider)

Order parts reschedule with customer; ordrng 1 W11603811 (CNTRL-ELEC)

Upon arrival i repalced parts. After replacement i tested unit. Unit passed.Unit is working as designed.

Upon arrival i diagnosed unit. After inspection new pump failed. I replaced drain pump from ts. Tested unit passed. Unit is working as designed.

Upon arrival I replaced parts I replaced cam actuator belt and leg. Have to replacement unit was still wobbly I did further inspection cavity frame was all bent on all corners and at the back (pictures attached) of damage. I made customer aware of cavity damage and it would not perform the same due to the impact it had I ran Diagnostics unit finished cycle completed normal. Customer mentioned transporting the washer with dolly from the stairs impacted the washer. Unit is working as designed. If customer has any concerns he can reach out customer service.SR#7741362701

Assisted Tecg CS. Tech CS is ordering more parts.

Checke dunit and replaced shorted icemaker. Unit checks ok.; used 1 W10873791 (ICEMAKER) from stock

Checked unit and replaced stripped agitator assembly. Ran test cycle and unit checks ok.

"Upon arrival costumer said it got even hotter on the refrigerator side, I took pictures, and verified the refrigerator was getting air through the diffuser after replacement, and in the freezer. Product is working as designed."

"Upon arrival I tested the washer and it seems to be working fine as I ran a cycle, after checking error codes and putting the unit on diagnostics, everything is working as it should for a washer, I zero the pressure water out and it is working as designed, no parts needed to install."

changed motor unit is now working as designed

SR#7741366681Need to replace filter drier and put a new charge of refrigerant in it the freezer section is 10 degrees and ice maker wont cycle unless its below 8 degrees ; ordrng 1 W10805035 (Filter dryer) and 1 W11504433 (Heat loop to dryer crimp) and 1 W11504447 (Capillary tube to dryer crimp)

Checked unit airflow with an airflow meter and found unit to have airflow from wall to exit from house. Unit heat is cycling and has normal sounds and operation. Customer will monitor unit and try to record sound if returns.

Unit needed another pressure switch. Operations are correct

"Ran diagnostics, replaced complete Bracket and slide assembly in freezer drawer. All functions checked ok"

Pulled wall oven microwave combo. Replaced ui and control board.operations are correct now

"Replaced sensor,coils,wheel, and motor"

"After replacing the pumpandmotor assembly and installing a new control board, I ran a full diagnostics cycle and confirmed the dishwashers electrical and mechanical systemsincluding the drain pumpare operating correctly. However, I observed that two drain hoses have been spliced together making the line too long with excessive sharp bends and loops, creating backpressure that prevents proper drainage. Because the drain pump is fully functional, this is no longer an appliance issue but a plumbing one: the redundant hose and tight bends are slowing the flow and allowing water to backflow into the tub. I recommend removing the extra hose, installing a single continuous drain line per Whirlpools specifications with a proper highloop (or airgap) secured under the countertop, and ensuring gentle curves throughout. This will restore full drain performance and eliminate the backflow."

Replaced shorted defrost heater & motor & inverter.

replaced faulty control board and ui panel and water valve and broken fabric softner dispenser and bezel and ran test cycle. test ok

Order parts and reschedule ; ordrng 1 W11507067 (Evaporator) and 1 W11125124 (Compressor) and 1 WPW10143759 (DRIER-UV)

Replaced defective control run service Cycles all tested OK now

Order parts reschedule with customer; ordrng 1 W11662350 (ADJUSTER) and 1 W11662349 (ADJUSTER)

"File#7741365027 spoke with tech line replace board ordered; ordrng 1 W11742939 (Control board), used 1 W11513248 (Lid lock) from stock"

Diagnosed unit and found burner not aligned unit checks ok

"Upon arrival I replaced the control board and ran a cycle after replacement, finished full c cycle, it is working as designed."

"Upon arrival costumer explained the top rack was loose and able to pull it out, as I inspected and looked and the clips on the top rack, I saw the left side have a clip that was turned, I explained costumer that these were stoppers and are able to adjust them to take the top rack off if costumer would like too, she understood and costumer is satisfied."

Check unit to find customer does not have keys for reprogramming unit to two dollars instead of 150. They were informed to get the keys and call ASI back. All other operations are working as design.

Diagnosed unit and found stuck ice maker adjusted unit checks ok

Assisted MY

loose wire on start button unit is now starting and working as designed

bin was placed wrong fixed bin now its dispensing

Diagnosed unit and found shorted panel customer will call and let us know if she wants to move forward.

Replaced defective console UI control unit working fine now there was a stuck button

Need bad gasket; ordrng 1 W11503591 (Bellow)

Checked all function. Advised customer how to operate

Will need control board and water valve. ; ordrng 1 W11607637 (Control board) and 1 W11038689 (Water valve)

"I was second man, the helper"

Check unit all over found unit working as designed

Found Ui/ control defected control is not available anymore

"Upon arrival, I inspected the unit and tested icemaker working as designed. Freezer did have ice build-up, which could cause icemaker not to work properly. Sealed up areas as techline recommend.SR 7741364841Also, the freezer light is out. I need to order ; ordrng 1 W10841140 (Adhesive) and 1 W11602886 (Led module) and 1 W11692161 (Icemaker)"

"Upon arrival, I inspected the unit and found no water coming out of the dispenser. Replaced water filter and water began to come out of the dispenser. Could not get icemaker to complete harvest. Will need to order icemaker ; ordrng 1 WPW10341320 (Dual water valve) and 1 WPW10251076 (Icemaker) and 1 EDR1RXD1 (Filter) and 1 WPW10394053 (Housing)"

Installed new lower harness. Tested unit after working as designed

"Upon arrival, I inspected the unit and ran diagnostics found error code F0E5, which was off balance clear code. Tested after no active error codes were found. Unit is working as designed"

"F0E7 close detected while in clean wash cycleF0E5 load is off balancedF0E3 overload Washer machineF2E1 HMI has stuck buttonF2E2 HMI disconnected from the ACU After running the diagnostic cycle and clearing out the error codes, the unit kept on flashing rotate knob to an available cycle over and over and over again and I reset it unplugged it and still cannot get the unit to operate properly so I need to replace the main control board along with the user interface board with the buttons on it because there is a stuck key ; ordrng 1 W11130429 (UI control) and 1 W11675186 (Main control)"

Ordering LED lights customer said that the lights went out again; ordrng 1 W10843846 (LED harness) and 4 W10843353 (LED module)s

"Customer said that the evaporator fan was making lots of noise. I checked out the freezer section and the customer had lots of weight pushing on the back wall, causing the fan to vibrate very loud. Id advise a customer that they need to do everything they can to keep all of their freezer stuff off of the back wall, so it does not Cause the fan to hit anything or vibrate louder than it should"

Test mode 89 defrost heater ran for 1 or 2 minutes then the unit shut off and everything went black even the user interface and the interior lights turned off as well as everything else SR#7741364843Need to replace the defrost heater along with the temp sensor; ordrng 1 W11683503 (Main control board) and 1 W11267072 (Defrost heater)

Bank element was tripping. The breaker flipped the breaker on and turned the unit on up to 500?. Everything was working properly. Told the customer to run the bake at 500 for at least an hour to get the moisture out of the element all operations OK unit operating as designed

"Before even touching anything there is water all over the floor when me and the home owners father walked in the house submitted pictures to the ticket checked out the unit, and it was overflowing due to the installation being done wrong. The garbage disposal tab was not punched out, causing the dishwasher to back up with water and overflow punch the tab out and install everything properly the new home builders came out to the house and wanted us to leave the dishwasher uninstalled so they could clean up all of the water and stuff behind the dishwasher and make sure its dried out properly"

Need to replace deli drawer with buttons on it and evap fan with harness Need customer to defrost refrigerator 48 hours before our scheduled appt ; ordrng 1 W10799016 (Evap fan with harness) and 1 W10389152 (Fan support) and 1 W10811365 (Main control) and 1 W11106553 (User interface) and 1 W10733263 (Deli drawer)

Upon arrival I replaced parts after replacement I tested unit. Unit is now Heating. Unit has poor airflow I made customer aware of vent needs to be clean out. Unit is working as designed.

Upon replacing the parts unit began to heat and is now functioning properly as designed.

Upon replacing the parts the unit turned on and washed with no issues. The unit is now currently working properly as designed.

Per Techline replace faulty control board - not getting power to panel ui SR#7741310865; ordrng 1 W11595219 (Control Board)

"Upon arrival, the customer expressed concern primarily with the lower oven of a double oven unit not heating properly. I performed a temperature test using my probe sensor and confirmed that the lower oven was not reaching normal operating temperatures.Upon inspection, I found the lower oven was calibrated 20 degrees down, which aligned with the temperature readings I recorded. I proceeded to recalibrate the oven back up to bring the temperature within the proper operational range.After recalibration, both ovens are now heating as designed. The unit is operating properly.The customer was unsure how or when the calibration had been adjusted. I demonstrated how to access and adjust the calibration settings for future reference."

"Uninstall and reinstall - Damaged diode and capacitor not letting unit heat - replace with truck stock, working as normal ; used 1 W11256462 (Diode), and 1 WPW10574736 (Capacitor) from stock"

Replace rollers and text operation - unit is working as design

"Whats happening now- Autodefrost water has nowhere to goEach time the freezer runs its defrost cycle, a little water drips off the cold coils and should flow down a tiny drain hole into a pan underneath the unit.- That drain hole is freezing shutBecause the drain passage sits deep in the coldest part of the freezer and theres no warmth nearby, the meltwater pools for a moment, then refreezes into an ice plug. Once its blocked, every subsequent defrost just adds more wateruntil you get standing ice and water leaking into the freezer compartment.(after consulting our tech support team)How the drainheat strap fixes it- A heat strap conducts warmth right to the drain inletThe strap clips onto the defrost heater (which already turns on briefly each cycle) and dips down into the drain opening.- That tiny bit of heat keeps the drain clearWhen the heater fires, it melts any ice in the drain hole so water can flow freely out of the freezer.No more ice plugs, no more refreezingWith the drain stayed warm, the water from defrosts goes straight into the pan belowso you stop getting those repeat ice blockages.By installing the heatstrap, youre simply rerouting a little bit of defrost heat exactly where its needed most. That prevents the water from freezing again at the drain and restores a properly selfdraining systemWill send customer a quote and will wait for approval ; ordrng 1 819043 (HEAT-PROBE)"

"Performed diagnostic check and confirmed error code F2E1. Cleared the code and ran a test cycle to replicate the issue, but the error did not reoccur. Proceeded with a hard power cycle at the breaker box, then retested the unit. During testing, the unit did not display the same error code or stop functioning.Informed the customer that the power cycle may have temporarily cleared the issue, but since the F2E1 error is associated with a potential console failure, I will provide a quote for console replacement as a precaution. Customer has been advised to monitor the unit and will contact us if they decide to proceed with the repair.; ordrng 1 W10887855 (PANL-CNTRL)"

Ran diagnostic ordering motor assembly ; ordrng 1 WPL279827 (Motor assembly) and 1 WPL341241 (Belt drive)

"replaced control, and hose. unit tested ok."