We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ4
Near Arcola, TX 77583
derrick
Job Details: 03/04/2024
Repaired loose right front burner assembly and checked operation ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB09
Near Houston, TX 77039
Gary L
Job Details: 03/04/2024
"Found restriction at filter drier. Evacuated Freon from unit. Removed and replaced compressor, condenser and drier. Recharged system and checked operation"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Spring, TX 77388
Osiel
Job Details: 03/04/2024
"unit needs drain pump, heating element, control board & user interface ; ordrng 1 W11622490 (CONSOLE) and 1 W11629911 (CNTRL-ELEC) and 1 W11416362 (PUMP&MOTOR) and 1 W11537778 (HEATER)"
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW2
Near Spring, TX 77389
Osiel
Job Details: 03/04/2024
"replaced suspension - ran test cycle, unit is working as normal"
We serviced a
WHIRLPOOL OVEN
Model WOES3030LS
Near Conroe, TX 77304
james
Job Details: 03/04/2024
Checked unit and repaired loose connection at oven temp sensor. Ran temp test and unit checks ok.
We serviced a
WHIRLPOOL WALL OVEN
Model WOES3030LS
Near Conroe, TX 77302
james
Job Details: 03/04/2024
Checked unit for error codes and none found. Checked breaker box and found unit to a 20a breaker. Advised customer to contact builder to have weak breaker changed. Unit checks ok.
We serviced a
WHIRLPOOL RANGE
Model WOS72EC0HS02
Near Tomball, TX 77377
kayla
Job Details: 03/04/2024
Repaired door handle. All operations are correct now. Customer approved.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ05
Near Dickinson, TX 77539
anthony
Job Details: 03/04/2024
Replaced noisy damper assembly all ok no problems
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHB02
Near Liberty, TX 77575
Derrick
Job Details: 03/04/2024
Replace evaporator and compressor unit is
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near La Porte, TX 77571
ricky
Job Details: 03/04/2024
"tech test ran unit, found working normal, cust does not like noise level of unit, advised tpss sr 7738520893"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB01
Near Houston, TX 77029
ricky
Job Details: 03/04/2024
after door alighnment unit now working
We serviced a
WHIRLPOOL WASHER
Model WtW8000DW5
Near Houston, TX 77029
ricky
Job Details: 03/04/2024
found and replaced shorted cnts
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ00
Near Dayton, TX 77535
Derrick
Job Details: 03/04/2024
Customer was a counselor door
We serviced a
WHIRLPOOL WASHER
Model MHW5630MBK0
Near Houston, TX 77024
Louis R
Job Details: 03/04/2024
Ran diagnostics. Found F0E2 error. Cleared soap build up. Customer will run clean cycle & monitor unit.
We serviced a
WHIRLPOOL DRYER
Model WGD5100HC2
Near Houston, TX 77024
Louis R
Job Details: 03/04/2024
Customer canceled at door. Says she will have another company repair unit.
We serviced a
MAYTAG WASHER
Model MHW6630HC
Near Houston, TX 77024
Louis R
Job Details: 03/04/2024
Replaced bad valves. 90 day part failure.
We serviced a
JENN-AIR MICROWAVE
Model JMW3430LL00
Near Houston, TX 77056
Louis R
Job Details: 03/04/2024
"Replaced driver, turntable & support ring."
We serviced a
WHIRLPOOL FREEZER
Model WRF767SDHZ04
Near League City, TX 77573
donnie
Job Details: 03/04/2024
Unit sweating on the top gasket of freezer door. Raised freezer door
We serviced a
WHIRLPOOL OVEN
Model KOSE500ESS20
Near League City, TX 77573
donnie
Job Details: 03/04/2024
Removed wall oven replaced the ui and control board. Reinstalled unit in the wall. Ran bake cycle operations are correct now
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB09
Near Houston, TX 77078
Munzer
Job Details: 03/04/2024
Made adjustments to door gasket correcting issues of door gasket coming and loose. Tested OK
We serviced a
WHIRLPOOL RANGE
Model WCE77USOHS01
Near Houston, TX 77007
Miguel
Job Details: 03/04/2024
2 knobs been replaced.
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS01
Near Houston, TX 77056
Miguel
Job Details: 03/04/2024
part to be order.; ordrng 1 W11539855 (PUMP) and 1 W11367893 (COVER UNIT)
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Houston, TX 77057
Miguel
Job Details: 03/04/2024
run diagnostic machine working normal. no error code giving.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM07
Near Cypress, TX 77433
Jesse
Job Details: 03/04/2024
"Checked unit found that unit is freezing over part order. ; ordrng 1 W11573117 (Assembly, Defrost Heater and Evaporator Fan Harness (Includes Thermal Fuse)) and 1 W10384183 (Thermistor)"
We serviced a
WHIRLPOOL DRYER
Model WGD8127LC3
Near La Marque, TX 77568
anthony
Job Details: 03/04/2024
Reset control and ran vent test also adjusted door to close properly all ok no problems
We serviced a
WHIRLPOOL OVEN
Model WFG505M0MS0
Near Bacliff, TX 77518
anthony
Job Details: 03/04/2024
Adjusted air to gas mix on burner all ok no problems
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Hockley, TX 77447
gary
Job Details: 03/04/2024
"Ran diagnostics, ordering replacement basket and actuator assembly ; ordrng 1 W11172199 (Basket) and 1 W11481722 (Actuator)"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Cypress, TX 77433
dadrick
Job Details: 03/04/2024
Checked unit all functions tested properly advised customer to stop over loading washer
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Arcola, TX 77583
derrick
Job Details: 03/04/2024
Order control; ordrng 1 W11498190 (Control)
We serviced a
WHIRLPOOL FREEZER
Model WRS325SDHZ11
Near Houston, TX 77062
Corey
Job Details: 03/04/2024
"Adjusted gasket, cleared obstruction from door, all functions normal, customer will monitor after defrost"
We serviced a
AMANA DRYER
Model NED5800HW1
Near Friendswood, TX 77546
David
Job Details: 03/04/2024
Found unit to have arched and destroyed the terminal block after replacing the control. Replace the terminal block
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Houston, TX 77084
levis
Job Details: 03/04/2024
"Upon inspection, found a plastic spoon stuck on the dishwasher heat element, removed it, cleaned up the heat element, all ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Booth, TX 77469
Russell
Job Details: 03/04/2024
"ran diag. no codes. checked and secure connections at heating element, and t-stat. ran factory cycle to test element. unit tested ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Richmond, TX 77469
Russell
Job Details: 03/04/2024
"replaced evap motor, harness, fan blade, thermistor, clip, and diffuser. unit tested ok."
We serviced a
WHIRLPOOL DISHWASHER
Model KFIV29PCMS03
Near Sugar Land, TX 77478
Russell
Job Details: 03/04/2024
"connectors W11460554. 7738599392. unit needs led module kit. DO NOT ORDER PARTS.; rqstng P&A on 1 W11683242 (LED module kit), states that autho needed"
We serviced a
WHIRLPOOL DRYER
Model WGD8127LW0
Near Houston, TX 77089
David
Job Details: 03/04/2024
Replaced the terribly manufactured front panel. Installed the foam/insulation around the door and top of panel and swapped hinges and door switch
We serviced a
MAYTAG DRYER
Model MGD6500MBK1
Near Houston, TX 77075
David
Job Details: 03/04/2024
"Found machine getting hot, but not exhausting the humid air. Remove blockage."
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Houston, TX 77089
David
Job Details: 03/04/2024
Replaced HMI (Human to Machine Interface)
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Spring, TX 77388
Osiel
Job Details: 03/04/2024
"Heater is working, ran diagnostics no error codes. unit had clogged exit vent line to home, cleared and working as normal. The exit vent line too long making unit prone to lint buildup/clogs & loosing proper airflow. SR# 7738606881"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Pearland, TX 77581
David
Job Details: 03/04/2024
Found unit's damper door getting stuck in the open position due to the walls of the damper door housing Assembled too close together. Replace damper door
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS970CIDM00
Near Houston, TX 77006
Damarcus
Job Details: 03/04/2024
Found bad thermistor/control/ui all ok now
We serviced a
MAYTAG WASHER
Model MHW6630HW3
Near Houston, TX 77049
ricky
Job Details: 03/04/2024
need cnt and valve; ordrng 1 w11294860 and 1 w11036928 and 1 w11036930
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Houston, TX 77049
ricky
Job Details: 03/04/2024
need tmr; ordrng 1 w11566735 and 1 w11677925
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS973CIDM00
Near Cypress, TX 77433
dadrick
Job Details: 03/04/2024
Assist tech
We serviced a
AMANA DISHWASHER
Model ADB1400AMS0
Near Cypress, TX 77433
dadrick
Job Details: 03/04/2024
Replace part unit tested properly advised customer to get property maintenance to reroute drain hose. Water is coming out of soap dispenser when unit is draining water
We serviced a
WHIRLPOOL COOKTOP
Model WCE55US0HB01
Near Houston, TX 77095
dadrick
Job Details: 03/04/2024
Checked unit glass is cracking ; ordrng 1 W11223301 (Cooktop)
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Houston, TX 77095
dadrick
Job Details: 03/04/2024
Checked all functions tested properly customer is not happy with unit advised customer to contact whirlpool customer service to see if she can upgrade by paying difference with whirlpool also advise customer of overload of unit
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS05
Near Houston, TX 77070
dadrick
Job Details: 03/04/2024
Replace part unit tested properly
We serviced a
WHIRLPOOL FREEZER
Model WRF757SDHZ04
Near Houston, TX 77069
dadrick
Job Details: 03/04/2024
Checked unit advised customer to replace water filter
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Houston, TX 77069
dadrick
Job Details: 03/04/2024
Checked unit uI panel allows customer to use certain cycles ; ordrng 1 W11325569 (UI panel)
We serviced a
MAYTAG WASHER
Model MVW7230HC2
Near Houston, TX 77064
dadrick
Job Details: 03/04/2024
Replace part hot and cold water valve is working
We serviced a
WHIRLPOOL REFRIGERATOR
Model KFCS22EVMS8
Near Sugar Land, TX 77478
Russell
Job Details: 03/04/2024
unit needs ice maker. stuck in harvest mode. motor locked up. cust not at home for service. PLEASE CONTACT CUST FOR REPAIR AUTH TO ORDER PART.; rqstng P&A on 1 W10889233 (icemaker)
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW1
Near Brookshire, TX 77423
martin
Job Details: 03/04/2024
"Ran diagnostics and found motor none responsive Will order motor,rotor,clutch,slider and control board; ordrng 1 W11195971 (MOTOR) and 1 W11260238 (ROTOR) and 1 W10754448 (CLUTCH) and 1 W10734521 (SLIDER) and 1 W11624943 (Contol board)"
We serviced a
UNKNOWN RANGE
Model WFG550S0LB
Near Brookshire, TX 77423
martin
Job Details: 03/04/2024
Replaced both panels
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Fulshear, TX 77441
martin
Job Details: 03/04/2024
Ran diagnostics no codes found Noticed machine needed leveling on front right corner Adjusted height Also inspected tub ring and found to be the old style ring. Sent customer quote for new style tub ring WP recommended Mrs approved ; ordrng 1 W11590590 (Tub ring)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM03
Near Fulshear, TX 77441
martin
Job Details: 03/04/2024
"Inspected and found temperatures fluctuating Sent customer quote for control box,fridge and evaporator thermistors Pending customer approval"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Bellaire, TX 77401
Louis R
Job Details: 03/04/2024
Pre-ID was wrong. Needs switches and control; ordrng 2 W11578578 (Switch harness)s and 1 W11325786 (Control) and 1 W11684570 (Inner door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ09
Near Houston, TX 77054
Louis R
Job Details: 03/04/2024
Customer canceled at door. Says unit operating.
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW2
Near Conroe, TX 77384
james
Job Details: 03/04/2024
Checked unit and replaced shorted control. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Conroe, TX 77384
james
Job Details: 03/04/2024
Assisted Tech JP with repair
We serviced a
WHIRLPOOL DISHWASHER
Model WDPA70SAMZ1
Near Pearland, TX 77584
David
Job Details: 03/04/2024
Found unit not responding. Replaced the control
We serviced a
WHIRLPOOL DISHWASHER
Model WDP730HAMZ0
Near Alvin, TX 77511
chris
Job Details: 03/04/2024
Replaced faulty pump and motor assembly. Unit is now working as intended no leaks at this time
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Pearland, TX 77581
chris
Job Details: 03/04/2024
Found article in blower wheel. Removed article. Unit is now working as intended
We serviced a
WHIRLPOOL DRYER
Model MED7230HW2
Near Houston, TX 77044
Munzer
Job Details: 03/04/2024
Is she fine with hair on dryer sensors? Remove the hair and educated customer dryer tested OK
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Houston, TX 77044
Munzer
Job Details: 03/04/2024
"Problem found was icemaker water spout was missing the icemaker, causing water to go down to the fan icing over the fan cause of noises tested OK"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Houston, TX 77044
Munzer
Job Details: 03/04/2024
The test of the dishwasher through multiple cycles found no issues. Dishwasher worked OK.
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Spring, TX 77373
Munzer
Job Details: 03/04/2024
Drain pump Disconnected by installers who customer said was rough with delivery and this is a scratch and dent unit. Reconnected pump tested OK. Additional notes customer or poor install watermarks on the back wall. Customer has plumbing issues prior to technician visit. Please reference pictures.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Houston, TX 77073
Munzer
Job Details: 03/04/2024
Replaced defrost and therm assembly correcting issues tested OK customer allow 48 hours and will call back if any further issues occur
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB09
Near Houston, TX 77039
Munzer
Job Details: 03/04/2024
Assisted fellow technician with seal system repair tested OK
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Houston, TX 77084
jerrell
Job Details: 03/04/2024
Installed shelves ran test all operations normal.
We serviced a
MAYTAG DRYER
Model MGD7230HW3
Near Cypress, TX 77433
Jesse
Job Details: 03/04/2024
"Checked unit found that unit is leaking from door as water is being put into unit ordering parts ; ordrng 1 W11243078 (Seal, Door) and 1 W11116025 (Assembly, Door Hinge) and 1 W11213863 (Valve Hose Assy.)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Cypress, TX 77429
Jesse
Job Details: 03/04/2024
Checked unit found that dispenser impeller is stripped out gave customer quote said he would talk to his wife but he also said he probably not going to do it dont order parts unless customer agrees to repairs. ; ordrng 1 WP63052-2 (Impeller) and 1 WPW10309866 (SOLENOID) and 1 W11671282 (MOTOR dispenser)
We serviced a
WHIRLPOOL DRYER
Model WGD5050LW2
Near Cypress, TX 77429
Jesse
Job Details: 03/04/2024
Checked unit unit getting up to 200degrees inside unit and 260 on back when element is on didnt find any issues with unit unit working properly.
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Houston, TX 77065
Jesse
Job Details: 03/04/2024
Checked unit unit ran through all cycles called techline about call and we didnt find any issues SR 7738460746
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Houston, TX 77070
Jesse
Job Details: 03/04/2024
"Checked unit found that air difuser is making a knocking sound ordering part for unit water is dispensing water and ice unit working properly as far as cooling and making ice and giving water. ; ordrng 1 W11629068 (Assembly, Air Diffuser (Includes RC & FC Thermistors))"
We serviced a
JENNAIR REFRIGERATOR
Model JF42NXFXDE02
Near Tomball, TX 77375
gary
Job Details: 03/04/2024
Closing ticket
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Hockley, TX 77447
gary
Job Details: 03/04/2024
"Ran diagnostics, customer advised on restrictions from vent in home. Unit. Working as designed"
We serviced a
WHIRLPOOL COOKTOP
Model JGD3430GS05
Near Webster, TX 77598
anthony
Job Details: 03/04/2024
Adjusted valve body to line up with frame all ok no problems
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Richmond, TX 77406
martin
Job Details: 03/04/2024
Inspected and found heating element loose connection
We serviced a
WHIRLPOOL OVEN
Model WFG550S0LB4
Near Brookshire, TX 77423
martin
Job Details: 03/04/2024
"Inspected and found oven igniter cable loose , not making proper contact from ignition"
We serviced a
WHIRLPOOL RANGE
Model WFG530S0ES0
Near Houston, TX 77024
jerrell
Job Details: 03/04/2024
Removed obstruction from burners ran test all operations normal.
We serviced a
WHIRLPOOL DRYER
Model MED6230HW3
Near Humble, TX 77346
leonard
Job Details: 03/04/2024
adjusted blower housing and installed vibration pads and checked all operations. ck ok; used 2 W11113654 (PAD) from stock
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Houston, TX 77067
Osiel
Job Details: 03/04/2024
unit vent system crushed/kinked behind unit causing airflow restriction - after adjusting vent system and running test cycle unit is working as normal. Advise to replace vent system with rigid metal venting
We serviced a
WHIRLPOOL OVEN
Model KSDB900ESS3
Near Missouri City, TX 77459
Edwin
Job Details: 03/04/2024
Upon arrival I checked unit out. Is taking to long to preheat. Will need to order bake element.; ordrng 1 W10779716 (Bake Element)
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Spring, TX 77373
Osiel
Job Details: 03/04/2024
need replacement door seal; ordrng 1 W10906683 (SEAL-DOOR) and 1 xxxxxxxx (door seal adhesive)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Spring, TX 77373
Osiel
Job Details: 03/04/2024
unit vent system crushed behind unit blocking proper airflow - after adjusting unit and running test cycle unit is working as normal. Advise to replace flexible plastic venting with rigid metal venting
We serviced a
WHIRLPOOL DISHWASHER
Model WDT531HAPM0
Near Cypress, TX 77433
Jesse
Job Details: 03/04/2024
Unit has been replaced closing ticket.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW0
Near Houston, TX 77084
levis
Job Details: 03/04/2024
"The unit is a very bad shape, perez to close on your SD"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Magnolia, TX 77355
gary
Job Details: 03/04/2024
Ran diagnostics ordering main sump assembly and fill valve; ordrng 1 W11175771 (Valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM00
Near Texas City, TX 77591
donnie
Job Details: 03/04/2024
Need wire harness ; ordrng 1 W10384183 (Thermistor) and 1 W11545823 (Wire harness) and 1 Wp2323198 (Heater)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Houston, TX 77002
Miguel
Job Details: 03/04/2024
part to be order; ordrng 1 w11547313 (compressor) and 1 w11504416 (tube) and 1 w11504431 (tube suction) and 1 w11504421 (tube) and 1 w11506621 (tube) and 1 w11506635 (tube)
We serviced a
WHIRLPOOL OVEN
Model WFG320M0MS0
Near Houston, TX 77044
Munzer
Job Details: 03/04/2024
Replace parts correcting issues tested OK
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC0
Near Houston, TX 77055
Damarcus
Job Details: 03/04/2024
Order Part and reschedule ; ordrng 1 W10810403 (Latch)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Cypress, TX 77433
dadrick
Job Details: 03/04/2024
Closing out for trip an diagnostics
We serviced a
WHIRLPOOL ICE MACHINE
Model KUID308HPS00
Near Houston, TX 77005
derrick
Job Details: 03/04/2024
Order drier; ordrng 1 W10843121 (Drier)
We serviced a
JENNAIR RANGE
Model JDRP436HL01
Near Houston, TX 77005
derrick
Job Details: 03/04/2024
Replaced part as suggested by tech line. Unit still not working and could not call tech line because they were close for training; saved tckt
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Spring, TX 77382
kayla
Job Details: 03/04/2024
Calling techline. Customer not happy on this unit. Unit has too many issues. Ordering parts. Two wgt; ordrng 1 W11700916 (Lid lock asy) and 1 W11590868 (Lower harness)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Cypress, TX 77433
Jesse
Job Details: 03/04/2024
Wasnt able to get to call got stuck at the 2 calls before them reschedule call for next available. ; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near League City, TX 77573
donnie
Job Details: 03/04/2024
Need air diffuser ; ordrng 1 W11645127 (Air diffuser)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Houston, TX 77345
leonard
Job Details: 03/04/2024
replaced faulty pump/motor assembly and sensor switch and ran test cycle. test ok