We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Houston, TX 77004
Clayton
Job Details:
11/03/2023
replaced shorted control
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Magnolia, TX 77355
gary
Job Details:
11/03/2023
"Ran diagnostics, calibrated basket and customer advised on running affresh cleaners. Customer to monitor"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Magnolia, TX 77355
gary
Job Details:
11/03/2023
"Ran diagnostics, ordering replacement console assembly ; ordrng 1 W11622500 (Console)"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Montgomery, TX 77316
gary
Job Details:
11/03/2023
"Ran diagnostics, customer advised on restriction from vent in home. Unit working as designed"
We serviced a
JENNAIR REFRIGERATOR
Model JBSS48E22L00
Near Magnolia, TX 77354
Josue
Job Details:
11/03/2023
Ordering part. ; ordrng 1 W11629269 (Ice maker asy)
We serviced a
MAYTAG DRYER
Model MED7230HC2
Near Magnolia, TX 77354
Josue
Job Details:
11/03/2023
Loose wire in outlet caused fire to plug. Electrician fixed wall.. Replaced power cord. Ran ops. Unit is working as designed. Customer aware this had nothing to do with the dryer. Correct make and model: Maytag MED7230HC2
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Magnolia, TX 77354
Josue
Job Details:
11/03/2023
This is not a safety issue. Unit is working as designed.
We serviced a
WHIRLPOOL COOKTOP
Model JGD3536GS00
Near Magnolia, TX 77354
Josue
Job Details:
11/03/2023
Customer to maintenance cleanliness of burner heads and caps. All operations are correct at this time and could not duplicate issue. Customer OK.
We serviced a
WHIRLPOOL OVEN
Model KODE300ESS05
Near Montgomery, TX 77356
james
Job Details:
11/03/2023
Checked unit and replaced open tjhermal fuse. ran test cycle and unit checks ok.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Bacliff, TX 77518
chris
Job Details:
11/03/2023
Replaced faulty timer and knob. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LS2
Near Houston, TX 77002
Louis R
Job Details:
11/03/2023
Replaced bad control.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Houston, TX 77057
Louis R
Job Details:
11/03/2023
Auth# W1999C1NL2 REPLACED STUCK BASKET TUB GEARCASE AND SUPPORTS
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT134TFDB00
Near Houston, TX 77004
Clayton
Job Details:
11/03/2023
"checked unit thawed out frozen fill tube and checked operation; (created new UIS, deleted prior attachment to UisID 414921)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Katy, TX 77493
martin
Job Details:
11/03/2023
Inspected ice maker and found it turned offTurned IM back on and reset control board Customer will monitor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAB06
Near Katy, TX 77493
martin
Job Details:
11/03/2023
Arrived customer home to troubleshoot ongoing breaker tripping issue but when i asked customer if it had tripped so ice last visit almost a moth ago they said it had Not tripped I provide the breaker check list to customer to have the electrician fill out and send to whirlpoolUnit is working properly at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Houston, TX 77024
jerrell
Job Details:
11/03/2023
Installed listed parts all test normal
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD618ESS01
Near Houston, TX 77024
jerrell
Job Details:
11/03/2023
Installed leds ran test all operations normal.
We serviced a
KITCHENAID REFRIGERATOR
Model KUIX535HPS
Near Houston, TX 77042
jerrell
Job Details:
11/03/2023
Ran diagnostics could not duplicate issue at this time customer explained that the problem happened two weeks ago. Tech asked if customer can video record issue to fix problem.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD618ESS01
Near Houston, TX 77042
jerrell
Job Details:
11/03/2023
Installed led modules all test normal.
We serviced a
WHIRLPOOL WASHER
Model MVWC415EW1
Near Missouri City, TX 77459
derrick
Job Details:
11/03/2023
Consumer to purchase new unit. Do not order; ordrng 1 W11124822 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Montgomery, TX 77356
james
Job Details:
11/03/2023
Checked unit and replaced icebox adapter per Bruce at Tech Line. Documented with Karen at Trade Partners that there is very little humidity this week and therefore very little frost in freezer besides what was previously there. Issued SR#7737515375
We serviced a
AMANA REFRIGERATOR
Model ART308FFDB10
Near Houston, TX 77080
Louis R
Job Details:
11/03/2023
SR# 7737711508 cap line too short to Lokring
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Houston, TX 77080
Louis R
Job Details:
11/03/2023
Found bad heater; ordrng 1 Wpw10675033 (Control) and 1 Wp12729128 (Heater) and 1 W10316760 (Thermistor) and 1 W11109595 (Motor w/ harness)
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Houston, TX 77091
Louis R
Job Details:
11/03/2023
"Replaced bad drain pump, control, motor, capacitor and shifter. Unit operating as normal."
We serviced a
JENNAIR DISHWASHER
Model JDTSS244GL0
Near Houston, TX 77018
Louis R
Job Details:
11/03/2023
Ran diagnostics. Unit operating. Customer will monitor
We serviced a
JENNAIR OVEN
Model JJW3430LL00
Near Montgomery, TX 77316
james
Job Details:
11/03/2023
Checked unit and repairedloose harness connection at control. Unit checks ok. Assisted by Tech JP
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Rosharon, TX 77583
derrick
Job Details:
11/03/2023
Replaced intermittently working ice maker and checked operation ok
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ4
Near Rosharon, TX 77583
derrick
Job Details:
11/03/2023
Replaced shorted Dsi board and checked operation ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS04
Near Arcola, TX 77583
derrick
Job Details:
11/03/2023
Unit on gfci breaker. Found no problem with unit. Advised to change
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Rosharon, TX 77583
derrick
Job Details:
11/03/2023
Order drawer and valve; ordrng 1 W11524103 (Drawer) and 1 W11316256 (Valve)
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Rosharon, TX 77583
derrick
Job Details:
11/03/2023
Not getting neutral from power supply. Checked operation of dryer OK
We serviced a
WHIRLPOOL DRYER
Model MEDB835DC4
Near Houston, TX 77009
Louis R
Job Details:
11/03/2023
Ran diagnostics. Unit operating as normal.
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW3
Near Texas City, TX 77510
donnie
Job Details:
11/03/2023
No power to drain pump; ordrng 1 W11624938 (Board) and 1 W11590868 (Wire harness) and 1 W11559968 (Drain pump)
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JB0
Near Houston, TX 77004
Clayton
Job Details:
11/03/2023
replaced shorted control
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Houston, TX 77089
angel
Job Details:
11/03/2023
Disconnected control in door and unit came on if unit starts cooling it will ; ordrng 1 W10815668 (Door) and 1 WPW10769076 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM01
Near Richmond, TX 77407
martin
Job Details:
11/03/2023
Assisted RY with 2man job
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Houston, TX 77089
angel
Job Details:
11/03/2023
Recalibrated unit and retested if issue returns it will need main control estimate is 620.33 if customer wants unit repaired
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC
Near League City, TX 77573
angel
Job Details:
11/03/2023
Replaced shorted latch and faulty strike all ok no problems
We serviced a
WHIRLPOOL FREEZER
Model WRS325SDHZ08
Near Rosharon, TX 77583
derrick
Job Details:
11/03/2023
Order drier for seal system; ordrng 1 w10843121 (Drier)
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Katy, TX 77494
raul
Job Details:
11/03/2023
Ran diagnostic and didn't find any error codes. I ran dryer and didn't hear any squeaky sounds. Will need Console due to not making sound. ; ordrng 1 W11419056 (Console)
We serviced a
AMANA M/W OTR
Model AMV2307PFS07
Near Richmond, TX 77407
raul
Job Details:
11/03/2023
Will need turn table ring ; ordrng 1 W11252182 (Turntable ring)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM01
Near Richmond, TX 77407
raul
Job Details:
11/03/2023
Replaced compressor and Evaporator
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Houston, TX 77043
jerrell
Job Details:
11/03/2023
Andrew7737712666 need to call electrician to correct plug voltage
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Houston, TX 77084
jerrell
Job Details:
11/03/2023
Adjusted heater Hartman test all operations normal
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Houston, TX 77041
jerrell
Job Details:
11/03/2023
Need to order ; ordrng 1 W11670519 (LATCH) and 1 W11627413 (CNTRL-ELEC) and 1 W11399437 (PUMP-WATER)
We serviced a
WHIRLPOOL RANGE
Model WOS51EC0AS03
Near Spring, TX 77379
Osiel
Job Details:
11/02/2023
Check gas line coming in and each individual burner gas valve - no active gas leak
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FBS05
Near League City, TX 77573
angel
Job Details:
11/02/2023
Adjusted door handles and center mullion also freezer door it difficult to open and close customer to monitor unit
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Houston, TX 77089
angel
Job Details:
11/02/2023
Ran vent test and also adjusted timer all ok no problems
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Pasadena, TX 77502
ricky
Job Details:
11/02/2023
found and cleared off balance code
We serviced a
WHIRLPOOL DRYER
Model CED8990XW1
Near Houston, TX 77017
ricky
Job Details:
11/02/2023
"needs door pnl, fnt pnl and hinge, est pending, pics of est , cust request est emailed"
We serviced a
WHIRLPOOL WASHER
Model MVW6500MBK0
Near Humble, TX 77346
leonard
Job Details:
11/02/2023
replaced shorted control board and control panel and encoder and ran test cycle. test ok
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI75X15HZ01
Near Houston, TX 77005
Clayton
Job Details:
11/02/2023
replaced shorted water valve
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIS535HPS01
Near Houston, TX 77019
Clayton
Job Details:
11/02/2023
replaced shorted drain pump
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near South Houston, TX 77587
ricky
Job Details:
11/02/2023
"ran diag and reset cnt, unit ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Houston, TX 77047
ricky
Job Details:
11/02/2023
"needs htr and cnts, pic taken of est, est declined"
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Houston, TX 77033
ricky
Job Details:
11/02/2023
found and replaced shorted parts
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFN502ESS02
Near Richmond, TX 77406
martin
Job Details:
11/02/2023
Assisted RY with 2man job
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD618ESS01
Near Sugar Land, TX 77498
martin
Job Details:
11/02/2023
Assisted RY with 2man job
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Missouri City, TX 77459
roosevelt
Job Details:
11/02/2023
replaced bad mag
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Kemah, TX 77565
angel
Job Details:
11/02/2023
Adjusted jammed damper assembly and adjusted controller all ok no problems
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704KPS
Near League City, TX 77573
angel
Job Details:
11/02/2023
Needs parts; ordrng 1 W10822606 (Auger) and 1 W11664342 (Control) and 1 W11574766 (Interface)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Houston, TX 77004
Louis R
Job Details:
11/02/2023
Found bad motor ; ordrng 1 W11637581 (Control) and 1 W11613479 (Sump)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Houston, TX 77027
Louis R
Job Details:
11/02/2023
F7E5 error. ; ordrng 1 W11481722 (Shifter) and 1 W11603810 (Control) and 1 W11652038 (Lower harness) and 1 W11210463 (Valve) and 1 W11428524 (Capacitor)
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS01
Near Houston, TX 77057
Louis R
Job Details:
11/02/2023
Found bad drain pump ; ordrng 1 W11539855 (Drain pump) and 1 W11542867 (Recirculating pump) and 1 W11679650 (Bracket)
We serviced a
KITCHENAID ICE MACHINE
Model KUID308ESS2
Near Houston, TX 77055
Louis R
Job Details:
11/02/2023
Found crack reservoir and bad valve; ordrng 1 W10897719 (Valve) and 1 W11614101 (Reservoir)
We serviced a
WHIRLPOOL OVEN
Model WFG525S0JS
Near Houston, TX 77055
Louis R
Job Details:
11/02/2023
Found bad dsi board; ordrng 1 W11162730 (DSI board) and 1 W11620559 (Control) and 1 W11524031 (Bake igniter)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Houston, TX 77008
Louis R
Job Details:
11/02/2023
Different issue. Original issue was broken element. Current issue is clogged air duct. Customer will get plumber.
We serviced a
WHIRLPOOL DRYER
Model MGD7230HW3
Near Spring, TX 77373
Osiel
Job Details:
11/02/2023
slow/weak airflow when connected to house vent lines - advised to clean vent lines
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Texas City, TX 77591
donnie
Job Details:
11/02/2023
Bent hinges back into placed. Door closes correctly now
We serviced a
JENNAIR BEVERAGE CENTER
Model JUGFR242HL
Near Magnolia, TX 77354
gary
Job Details:
11/02/2023
"Continued issue, ordering replacement door assembly using authorization (J198R70AL1); ordrng 1 W11360697 (Door)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Brookshire, TX 77423
martin
Job Details:
11/02/2023
Inspected and found blower wheel rubbing on body frame not allowing to turn freelyAdjusted frame to allow proper spinning of blowerRetested and working properly now
We serviced a
KITCHENAID OVEN
Model KODE507EBS02
Near Missouri City, TX 77459
roosevelt
Job Details:
11/02/2023
bad control; ordrng 2 W11179310 (cntrl-elec)s
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Magnolia, TX 77354
gary
Job Details:
11/02/2023
"Ran diagnostics, reset controls ad customer advised on rinse aid use along with water temp. Unit working as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near New Caney, TX 77357
leonard
Job Details:
11/02/2023
rebooted control board and ran recalibration and test cycle. all test ok
We serviced a
WHIRLPOOL DRYER
Model MED4500MW0
Near Houston, TX 77084
jerrell
Job Details:
11/02/2023
Reinstalled blower and motor an test all operations normal.
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ4
Near Houston, TX 77080
jerrell
Job Details:
11/02/2023
Ran test recalibrated Uniqlo test normal
We serviced a
KITCHENAID REFRIGERATOR
Model KDPE334GPS0
Near Houston, TX 77041
jerrell
Job Details:
11/02/2023
Need to order need to order ; ordrng 1 W11120155 (CNTRL-ELEC) and 1 W11162732 (Consol)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Houston, TX 77041
jerrell
Job Details:
11/02/2023
Adjusted dispenser and ice bucket all test normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Houston, TX 77084
jerrell
Job Details:
11/02/2023
Need to order ; ordrng 1 W11236851 (DIFFUSER)
We serviced a
WHIRLPOOL WASHER
Model ntw4516fw
Near Houston, TX 77088
Gary L
Job Details:
11/02/2023
Found water valve cracked. Removed and replaced water valve and checked operation ; used 1 W11210459 (Valve) from stock
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS2
Near Houston, TX 77019
Louis R
Job Details:
11/02/2023
Replaced bad valve. ; used 1 W10897719 (Valve) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV03
Near Richmond, TX 77469
derrick
Job Details:
11/02/2023
Order fan scroll; ordrng 1 W11087438 (Fan scroll)
We serviced a
JENNAIR BEVERAGE CENTER
Model JUGFR242HL
Near Magnolia, TX 77354
gary
Job Details:
11/02/2023
Closing ticket. Using new authorization on different dispatch
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Montgomery, TX 77316
gary
Job Details:
11/02/2023
"Ran diagnostics, attempted to get authorization for part due to fact that there is no stock available but was denied. Quoting customer for replacement Icemaker (204.26) pending further action ; ordrng 1 W11658802 (Icemaker)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near Tomball, TX 77375
gary
Job Details:
11/02/2023
Received incorrect part ordered from previous part research. Re ordering halogen bulb per service matters part number ; ordrng 2 W11520384 (Lamp halogen)s
We serviced a
MAYTAG WASHER
Model MVWB835DW2
Near Dickinson, TX 77539
donnie
Job Details:
11/02/2023
"Unit needs gearcase, wash plate, slider, clutch and valve . Estimate is $1,123.18. Customer is buying a new unit"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Dickinson, TX 77539
donnie
Job Details:
11/02/2023
"Ran diagnostics, unit has a shorted defrost limiter. Customer is going to repair the unit them selves"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ0
Near Seabrook, TX 77586
donnie
Job Details:
11/02/2023
"Leveled dishwasher, operations are correct now"
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ09
Near Texas City, TX 77591
donnie
Job Details:
11/02/2023
"Pulled over the range microwave, removed cabinet, replaced board,magnetron,capacitor and diode. Operations are correct now"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW
Near Texas City, TX 77590
donnie
Job Details:
11/02/2023
"Need comp, wire harness and board ; ordrng 1 W11580057 (Comp) and 1 W11650660 (Wire harness) and 1 W11566851 (Board) and 1 W10384183 (Thermistor)"
We serviced a
WHIRLPOOL M/W OTR
Model KMHC319EBS05
Near Hitchcock, TX 77563
donnie
Job Details:
11/02/2023
"Unit is designed to have a 6inch outlet vent, unit has a 4 inch vent. It will not operate correctly. Vent has to be changed to a 6inch vent"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Arcola, TX 77583
derrick
Job Details:
11/02/2023
Replaced compressor and found evap needed. Unit replaced
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Baytown, TX 77521
ricky
Job Details:
11/02/2023
need valve; ordrng 1 W10678676 (housing)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Katy, TX 77494
raul
Job Details:
11/02/2023
Ran diagnostic and thermistor pass called techline sr 7737705123 and they suggested to replace thermistor on freezer. ; ordrng 1 W11249952 (Motor evap)
We serviced a
AMANA RANGE
Model AGR5844VDS5
Near Richmond, TX 77407
raul
Job Details:
11/02/2023
Will need control board and probe sensor. Gave customer a quote and they decided to buy a new range instead.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Texas City, TX 77591
donnie
Job Details:
11/02/2023
"Unit cam assy is stripped, replaced cam assy. Operations are correct now ; used 1 W10721967 (Cam) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ0
Near Seabrook, TX 77586
donnie
Job Details:
11/02/2023
Repaired open circuit black wire at terminal block
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Shenandoah, TX 77380
Josue
Job Details:
11/02/2023
Stacked unit in closet. Motor too loud. Ordering part. Three wgt; ordrng 1 W11234001 (Motor)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Humble, TX 77339
leonard
Job Details:
11/02/2023
order parts 2wgt; ordrng 1 W11033168 (harns-wire)
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017FS0
Near Montgomery, TX 77356
james
Job Details:
11/02/2023
Checked unit and found transformer to start smoking during a test cycle. Documented with Loucretia @ Safety and issued SR#7737649150use authorization # w195jh1wl1