Service History 52 - ASI Appliance

We serviced a

WHIRLPOOL OVEN

Model WOD77EC0HV00

Near Houston, TX 77062

johnny

Job Details: 01/23/2023

Found unit not keeping temps part order no return date ; ordrng 1 W11040194 (Control board) and 1 W10883370 (Control board) and 1 W10871571 (Panel)

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW

Near Dickinson, TX 77539

johnny

Job Details: 01/23/2023

Replaced faulty controls unit is working as intended no issues found at this time

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Dickinson, TX 77539

johnny

Job Details: 01/23/2023

Found faulty gearcase replaced gearcase part order no return date

We serviced a

WHIRLPOOL DRYER

Model MGDC465HW1

Near Dickinson, TX 77539

johnny

Job Details: 01/23/2023

Found unit still not heating part order no return date ; ordrng 1 W10865740 (Wire harness) and 1 8318268 (Thermostat) and 1 338906 (Raisiant sensor)

We serviced a

WHIRLPOOL RANGE

Model WFE320MOJS1

Near League City, TX 77573

johnny

Job Details: 01/23/2023

Found faulty switches part order no return date ; ordrng 1 W10434452 (Switch dual) and 2 3148951 (Switch left rear right rear)s and 1 3148954 (Infinite right front)

We serviced a

WHIRLPOOL DRYER

Model MEDC465HW0

Near Dickinson, TX 77539

johnny

Job Details: 01/23/2023

Replaced parts unit is working as intended no issues found at this time

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS01

Near Kemah, TX 77565

johnny

Job Details: 01/23/2023

Found faulty water valve replaced valve unit is working as intended no issues found at this time

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS20

Near Porter, TX 77365

leonard

Job Details: 01/23/2023

adjusted cooling fan and housing and re-routed wiring and checked operation. ck ok

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Tomball, TX 77375

gary

Job Details: 01/23/2023

"Ran diagnostics, cleared and reset main control. Customer advised on issue with rinse aid and water temp"

We serviced a

JENN-AIR RANGE

Model JJW3830WS00

Near Conroe, TX 77384

james

Job Details: 01/23/2023

Checke dunit and needs UI and appliance managers. UI is NLA. Advised customer.

We serviced a

WHIRLLPOOL FRIDGE

Model WRT318FZDM06

Near Houston, TX 77084

jerrell

Job Details: 01/23/2023

Need to order ; ordrng 1 W11480426 (COMPRESSOR)

We serviced a

WHIRLPOOL RANGE

Model WEE510S0FS2

Near Conroe, TX 77303

james

Job Details: 01/23/2023

Order parts reschedule with customer; ordrng 1 W10894098 (cntrl-elec)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Houston, TX 77002

ben

Job Details: 01/23/2023

"replaced shorted drain pump; (created new UIS, deleted prior attachment to UisID 357045), used 1 W10876537 (DRAINPUMP) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW3

Near Houston, TX 77004

ben

Job Details: 01/23/2023

replaced shorted control

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM06

Near Houston, TX 77004

ben

Job Details: 01/23/2023

order parts; ordrng 1 w11545823 and 1 w11566851

We serviced a

WHIRLPOOL DRYER

Model WED9550WW1

Near Kemah, TX 77565

johnny

Job Details: 01/23/2023

Found faulty pulley replaced pulley unit is working as intended no issues found at this time customer had part

We serviced a

MAYTAG WASHER

Model MVWC565FW

Near Dayton, TX 77535

ricky

Job Details: 01/23/2023

needs susp and latch; ordrng 1 w11307244 and 1 w11130362

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Dayton, TX 77535

ricky

Job Details: 01/23/2023

"new part bad, need facia; ordrng 1 w11478526"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS0

Near Crosby, TX 77532

ricky

Job Details: 01/23/2023

needs ui; ordrng 1 w11099338 (ui)

We serviced a

AMANA DISHWASHER

Model ADB1400AMB0

Near Crosby, TX 77532

ricky

Job Details: 01/23/2023

"house plumbing issue, cust to get with builder"

We serviced a

JENN-AIR RANGE

Model JGRP436HL01

Near Galveston, TX 77554

miguel

Job Details: 01/23/2023

cheked over unit. found loose yellow wire going to broiler ignitor. reinstaled yellow wire to ignitor and adjust burner flame. unit working as designed.

We serviced a

WHIRLPOOL COOKTOP

Model WCG55US0HS00

Near Porter, TX 77365

leonard

Job Details: 01/23/2023

uninstalled oven underneath cooktop and repaired repaired broken white wire from power cord and re-installed and checked operations. ck ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Conroe, TX 77304

james

Job Details: 01/23/2023

Checke dunit and replaced shorted control board and UI> Unit checks ok.

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS04

Near Montgomery, TX 77356

james

Job Details: 01/23/2023

Checked unit and found wave guides to be damaged due to food debris being on them then running unit.use authorization # w15lqq1wl1

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Montgomery, TX 77356

james

Job Details: 01/23/2023

Need approval for extra parts and a new 2x labor code. Unable to seperate tub from basket.2 man w/ JP2wgt; ordrng 1 W10752719 (BASKET) and 1 W11219115 (TUB-OUTER) and 1 WPW10215093 (clean out filter) and 2 WP8533928 (screw)s

We serviced a

AMANA RANGE

Model AGR5330BAB

Near Richmond, TX 77406

raul

Job Details: 01/23/2023

Replaced control board

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT511SZDM02

Near Magnolia, TX 77355

gary

Job Details: 01/23/2023

"Ran diagnostics, adjusted issue with gasket in refrigerator section. All functions checked ok at this time"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD602ESS01

Near Houston, TX 77339

leonard

Job Details: 01/23/2023

replaced shorted rc and fc led modules and checked operation. ck ok; used 2 W11462342 (MODULE) from stock

We serviced a

JENN-AIR OVEN

Model JJW3830LL00

Near Humble, TX 77339

leonard

Job Details: 01/23/2023

order parts 2man 2wgt with Donnie; ordrng 1 W11598124 (control panel) and 2 W11448961 (control boards)s and 2 W11598119 (cooling fans)s and 1 W11598123 (door latch) and 1 W11255349 (motor-fan)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Humble, TX 77396

leonard

Job Details: 01/23/2023

replaced broken actuator and ran test cycle. test ok; used 1 W10913953 (ACTUATOR) from stock

We serviced a

MAYTAG RANGE

Model MGR7700LZ1

Near Humble, TX 77396

leonard

Job Details: 01/23/2023

"order parts 2wgt; ordrng 1 W11564641 (control board) and 1 W11162730 (module-spk) and 1 W11524031 (bake electrode) and 1 W11449506 (gas valve), used 1 W11524031 (bake electrode) from stock"

We serviced a

JENN-AIR BUILT-IN M/W

Model JMDFS24JL00

Near Magnolia, TX 77355

kayla

Job Details: 01/23/2023

Replaced parts. Still not working. Spoke to Austin techline.. submitted for review. Customer will be in contact with whirlpool.

We serviced a

WHIRLPOOL WALL OVEN

Model WOS51EC0HS20

Near Cypress, TX 77433

kayla

Job Details: 01/23/2023

Uninstalled unit to replace parts. Reinstalled. Ran tests. All operations are correct. Customer to monitor unit.Authorization: W15OYE0NL2

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near The Woodlands, TX 77381

james

Job Details: 01/23/2023

Assisted tech JP

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HS09

Near Tomball, TX 77375

kayla

Job Details: 01/23/2023

Roach infestation inside unit.. all wiring and ctrls. Customer aware of void warranty. Logged Terri with TPSS .. SR# 7735287323

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Sugar Land, TX 77479

roosevelt

Job Details: 01/23/2023

checked and ajusted legs on washer for balance

We serviced a

MAYTAG DRYER

Model MGDB955FW0

Near Sugar Land, TX 77479

roosevelt

Job Details: 01/23/2023

replaced broken wheel

We serviced a

MAYTAG DRYER

Model MGD8630HW

Near Houston, TX 77024

anthony

Job Details: 01/23/2023

Needs blower assembly and also service kit estimate only there is another unit that would need the same service customer declined repair at this time; ordrng 1 W11417082 (Kit) and 1 WP697772 (Blower)

We serviced a

MAYTAG WASHER

Model MVWP576KW1

Near Humble, TX 77396

leonard

Job Details: 01/23/2023

rebooted control board and cleared pressure switch hose and ran test cycle. test ok

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Humble, TX 77346

leonard

Job Details: 01/23/2023

rebooted control board and realigned door strike and ran test cycle. test ok

We serviced a

MAYTAG DRYER

Model MEDB765FW0

Near Humble, TX 77346

leonard

Job Details: 01/23/2023

replaced broken heating element and checked operations. ck ok; used 1 WP3387747 (ELEMENT) from stock

We serviced a

MAYTAG WASHER

Model MVWB835DC4

Near Cypress, TX 77433

kayla

Job Details: 01/23/2023

Customer to contact whirlpool customer service for authorization for parts and double labor. Unit needs more parts.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Houston, TX 77055

Louis R

Job Details: 01/23/2023

Checked unit found operating as normal

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Houston, TX 77080

Louis R

Job Details: 01/23/2023

Found bad water valve. Provided quote

We serviced a

KITCHENAID FREEZER

Model KRFF507HPS00

Near Houston, TX 77080

Louis R

Job Details: 01/23/2023

Found bad valve & leds; ordrng 3 W11601311 (Freezer light)s and 12 W11205082 (Led module)s and 1 Wpw10341329 (Valve)

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD608EBS01

Near Tiki Island, TX 77554

miguel

Job Details: 01/23/2023

instaled new leds per special project s84638. unit working as designed.

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Dickinson, TX 77539

johnny

Job Details: 01/23/2023

Found faulty cam replaced cam unit is working as intended no issues found at this time ; ordrng 1 W10721966 (Cam)

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM604KPS1

Near Houston, TX 77024

anthony

Job Details: 01/23/2023

Sr 7735551356 unit is product review and they are trying to find out how to flash the product to update the software

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Spring, TX 77386

Gary L

Job Details: 01/23/2023

Ordering parts ; ordrng 1 W11518204 (User interface) and 1 W11196400 (Control) and 1 Wpw10384183 (Thermistor)

We serviced a

KITCHEN AID DISHWASHER

Model KDTM404KPS0

Near Houston, TX 77098

ben

Job Details: 01/23/2023

checked unit cleared and reset the control and checked operation

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ0

Near Houston, TX 77098

ben

Job Details: 01/23/2023

order part; ordrng 1 w11505225

We serviced a

KITCHENAID OVEN

Model KODE500ESS20

Near The Woodlands, TX 77354

Gary L

Job Details: 01/23/2023

Assisted tech in repairing oven

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM08

Near Richmond, TX 77406

raul

Job Details: 01/23/2023

Will need ice maker; ordrng 1 W11546935 (Ice Maker)

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Richmond, TX 77407

raul

Job Details: 01/23/2023

Will need pump and motor; ordrng 1 W11416362 (Pump and Motor)

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW1

Near Arcola, TX 77583

derrick

Job Details: 01/23/2023

Unit needs new gear case. Consumer to purchase new unit. Do not order; ordrng 1 W11454372 (Gear case) and 1 W10721967 (Cam)

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Arcola, TX 77583

derrick

Job Details: 01/23/2023

Replaced damaged cam and checked operation of unit ok; used 1 W10721967 (Cam) from stock

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Arcola, TX 77583

derrick

Job Details: 01/23/2023

Consumer needs vent cleaning. Unit checked ok

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Rosharon, TX 77583

derrick

Job Details: 01/23/2023

Order gear case and slider; ordrng 1 W11449841 (Gear case) and 1 W10734521 (Slider)

We serviced a

WHIRLPOOL WASHER

Model WTW5015LW0

Near Sugar Land, TX 77479

roosevelt

Job Details: 01/23/2023

all opperation worked as designed. customer needs to move clothes around when off balance

We serviced a

KITCHENAID ICE MACHINE

Model KUIC18NNTS1

Near Houston, TX 77024

jerrell

Job Details: 01/23/2023

Need to order ; ordrng 1 WPW10217917 (VALVE)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Houston, TX 77080

Louis R

Job Details: 01/23/2023

Found unit not defrosting ; ordrng 1 W11566851 (Control) and 1 W11559968 (Motor) and 2 Wpw10384183 (Thermistor)s and 1 W11650660 (Evaporator harness) and 1 W11546935 (Ice maker)

We serviced a

WHIRLPOOL FREEZER

Model WRF535SWHZ04

Near Humble, TX 77338

leonard

Job Details: 01/23/2023

defrosted frost build up in freezer section and re-aligned door brackets and resealed door gasket. ck ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Arcola, TX 77583

derrick

Job Details: 01/23/2023

Repaired stuck rake and checked operation of unit ok

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW2

Near Arcola, TX 77583

derrick

Job Details: 01/23/2023

Order capacitor ; ordrng 1 W11428524 (Capacitor)

We serviced a

MAYTAG WASHER

Model MHW5100DW0

Near Houston, TX 77043

Louis R

Job Details: 01/23/2023

Found F3E1 F8E3 F6E3 errors. Customer denied repairs.

We serviced a

WHIRLPOOL LAUNDRY

Model MVWB835DW0

Near Houston, TX 77041

Louis R

Job Details: 01/23/2023

Found bad control & pressure switch. Provided quote

We serviced a

ROPER DRYER

Model RGD4516FW

Near Houston, TX 77093

Louis R

Job Details: 01/23/2023

Found broken handle ; ordrng 1 W10861225 (Handle)

We serviced a

WHIRLPOOL DRYER

Model MED5840TW0

Near Houston, TX 77063

jerrell

Job Details: 01/23/2023

Replaced shorted element all test normal.Please charge this card for 232.79 424631534729876002/27 535 card number

We serviced a

KITCHENAID ICEMAKER

Model KUIX535HPS

Near Houston, TX 77027

jerrell

Job Details: 01/23/2023

Installed drain pump all test normal

We serviced a

WHIRLPOOL DRYER

Model WED6120HC

Near Fulshear, TX 77441

martin

Job Details: 01/23/2023

Needs blower wheel and further inspection after unit is opened up for repairs ; ordrng 1 WP697772 (Blower wheel)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRSC700HPS04

Near League City, TX 77573

miguel

Job Details: 01/23/2023

order parts; ordrng 1 W11620204 (cntrl) and 1 W11512399 (water valve) and 1 WPW10341320 (water valve)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Magnolia, TX 77354

gary

Job Details: 01/23/2023

"Replaced main Icemaker assembly in unit, all functions checked ok at this time"

We serviced a

WHIRLPOOL VENTHOODS

Model UXT5536AAS3

Near Pinehurst, TX 77362

gary

Job Details: 01/23/2023

"Ran diagnostics, adjusted loose connectors in unit. All functions checked ok at this time"

We serviced a

KITCHENAID ICEMAKER

Model KUID508ESS2NEED

Near Houston, TX 77079

jerrell

Job Details: 01/23/2023

Installed listed parts all test normal.

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near League City, TX 77573

miguel

Job Details: 01/23/2023

checked over unit. found bad capacitor. instaled new capacitor. instaled new capacitor. unit working as dsigned.; used 1 W11395618 (capacitor) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ03

Near Friendswood, TX 77546

johnny

Job Details: 01/23/2023

Found faulty compressor replaced part unit is working as intended no issues found at this time

We serviced a

KITCHENAID COOK TOP

Model KCGC506JSS00

Near The Woodlands, TX 77375

kayla

Job Details: 01/23/2023

Followed Technical Service Pointer #: W11643965. Tested ops. All operations are correct now. Customer approved and aware of dual orifice burners with longer ignition time vs other burners. Unit is working as designed.

We serviced a

WHIRLPOOL LAUNDRY

Model MVWX655DW1

Near Tomball, TX 77375

kayla

Job Details: 01/23/2023

We serviced a

WHIRLPOOL MICROWAVE

Model WOC75EC7HS03

Near Baytown, TX 77523

ricky

Job Details: 01/23/2023

"needs mag and brd, est pending, pics taken, do not order until okd"

We serviced a

WHIRLPOOL OVEN

Model WFG320M0BS3

Near Baytown, TX 77521

ricky

Job Details: 01/23/2023

"needs bnr, valve and ign, est pending, do not order until approved, pic taken"

We serviced a

WHIRLPOOL RANGE

Model ACR4303MFW4

Near Baytown, TX 77520

ricky

Job Details: 01/23/2023

"found unit roach infested, pics taken, sr 7735506400, warr void"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Houston, TX 77023

ricky

Job Details: 01/23/2023

found and replaced worn parts

We serviced a

MAYTAG REFRIGERATOR

Model MFC2062FEZ02

Near Sugar Land, TX 77498

roosevelt

Job Details: 01/23/2023

picked up temp probe

We serviced a

WHIRLLPOOL DRYER

Model WED5820HW2

Near Houston, TX 77054

ben

Job Details: 01/23/2023

replaced shorted control panel; used 1 w11378949 from stock

We serviced a

WHIRLPOOL DRYER

Model WED7120HC2

Near Houston, TX 77005

ben

Job Details: 01/23/2023

checked unit reset the control and checked operation

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Richmond, TX 77406

raul

Job Details: 01/23/2023

Will need seal system. ; ordrng 1 W11635510 (Compressor) and 1 W11546692 (Evaporator) and 1 W11109499 (Filter Drier)

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Katy, TX 77494

raul

Job Details: 01/23/2023

Replaced outer door and customer commented that it was not the same door due to not having badge. I explained that new doors dont come with badge we have to install them. I told her that if she wasnt happy with the door we can reorder door but it will come the same way. I then asked what she wanted me to do? She just stayed quiet. I asked 2 more times and got no response. I walked out and she close the door behind me.

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Houston, TX 77036

derrick

Job Details: 01/23/2023

Assisted JL ON CALL

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Fulshear, TX 77441

martin

Job Details: 01/23/2023

"Needs control board,user interface,housing ; ordrng 1 W11367678 (User interface) and 1 W11305308 (Control board) and 1 W11368911 (Housing)"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Katy, TX 77494

martin

Job Details: 01/23/2023

"Needs timer,PTS ,fuse,cut off ; ordrng 1 WP3392519 (Thermal fuse) and 1 W10900067 (Cut off) and 1 WP3977767 (Thermostat) and 1 279838 (Heater) and 1 WPW10237959 (Door switch) and 1 WPW10117655 (PTS) and 1 W11050715 (Temperature switch) and 1 WPW10185982 (Timer)"

We serviced a

WHIRLPOOL RANGE

Model XXXX

Near Pattison, TX 77423

martin

Job Details: 01/23/2023

Preheated oven to 350 and heat reached temperature Raised to 400 and also reached temperature Unit is working as intended

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Katy, TX 77494

martin

Job Details: 01/23/2023

"RAN DIAGNOSTICS twice and did not experience breaker tripping Error code FE appeared , regarding power source problems Advised customer to have outlet and breaker looked at by electrician and if issue continues to call back"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Katy, TX 77494

martin

Job Details: 01/23/2023

Replaced adjuster and stops

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Houston, TX 77053

roosevelt

Job Details: 01/23/2023

checked and found that customer needs a plumber drian is stoppd up

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near La Marque, TX 77568

miguel

Job Details: 01/23/2023

checked over unit. found bad thermistor. instaled new thermistor. unit working as designed.; used 1 wpw10384183 (thermistor) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS04

Near Hockley, TX 77447

gary

Job Details: 01/23/2023

"Replaced main compressor and evaporator assembly in unit, documented findings and loss of pressures with Rick at tech line. SR7735557742 referring customer to customer service for further action"

We serviced a

JENN-AIR REFRIGERATOR

Model JF42SSFXDA02

Near Houston, TX 77024

anthony

Job Details: 01/23/2023

We serviced a

KITCHEN AID ICEMAKER

Model KUIX535HPS

Near Houston, TX 77024

anthony

Job Details: 01/23/2023

Needs parts; ordrng 1 W10919199 (Cutter)

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near Houston, TX 77059

johnny

Job Details: 01/23/2023

"Found faulty gearcase part order no return date ; ordrng 1 W10721967 (Cam), used 1 W11164183 (Gearcase) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW3

Near League City, TX 77573

johnny

Job Details: 01/23/2023

Found faulty board replaced board unit is working as intended no issues found at this time

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