Found heating element wire loose connection

"Upon arrival I found unit not draining properly, I vacuumed the drain hose and drain pump, I found a lot of stuff restricting the drain pump to drain the water out, after testing unit it is now draining."

Fixed gapped UI panel.

"Parts are not available, closing for trip and diagnostic."

SR#7741650191 unit is infested with roaches.

"replaced broken cam and rear leveling leg and re-leveled unit and ran test cycle. test ok; used 1 W10721967 (CAM), and 1 W11213957 (FEET-LVLNG) from stock"

hums but doesn't engage slider - replace clutch and tested - working as normal ; used 1 W10754448 (CLUTCH) from stock

"Installed new motor, and wheel due to unit not starting. Operations are now complete."

"Ordering parts; ordrng 1 W11454734 (Gearcase) and 1 W10902814 (Washplate), used 1 W10721967 (Cam) from stock"

Exhaust hose in back if dryer had lots of lint build up as well in the wall. the dryer is heating up properly and everything is working like is should but the vent needs to be cleaned. Customer said it will take 2 to 3 cycles for the clothes to dry properly. Dryer is operating as designed all operations OK customer needs vent cleaning company

05491aInstalled all parts everything kicked back on all the lights were working and the compressor and all fans came back on unit is running properly now all operations OK

"Call the homeowner # 713-398-3053 when we are scheduling to come back to the houseThe other phone number is the mother-in-law that does not live at the house Washing machine is constantly draining. Need to order a main control board with a pressure switch on it. Drain pump is working and running, but will not shut off; ordrng 1 W11578565 (control board)"

Need to order main control board with pressure switch on it; ordrng 1 W11578563 (Control board)

"Test 44 icemaker, harvested, and displayed 22 which is indication that the icemaker completed test and turned off and that the ice bucket is not full Undid the waterlines underneath the door and ran test mode 45 icemaker filter test and the water is just trickling out of the line and I also did it with the filter in the housing and also out of the housing and the result is the same but you can hear the valve buzzing calling for water.Water dispenser at the door is also just trickling water with the filter in or out of the housing but you can hear the valve running trying to call for water. The icemaker is also reading Temperature is warmer than the harvesting temp but also had the door opened multiple times The customers main concern, though is the water buildup on top of the door seal at the top of the freezer, even after replacing the door twice, and adding the caulk sealant inside the unit where the metal frame meets the liner plastic it is still has condensation around the outer portion of the seal, Call them to Techline and sent them pictures from where the liner meets up to the plastic and they deemed it nonrepairable gave me an SR number and told me to tell the customer to call it in and give it to his third-party warranty SR#7741738650Closing the ticket out for trip and diagnostic"

Frozen line defrosted ran and tested unit checks ok

Replaced shorted control board ran and tested unit checks ok

Diagnosed unit and found ice blockage defrosted ran and tested unit checks ok

Found shorted heater ordered; ordrng 1 W11650661 (Heater)

Diagnosed unit and found unit unplugged unit checks ok

REPAIR REQUIRES 2X LABOR. unit needs everything. SOME PARTS NLA; ordrng 1 7920P20260 (cooktop) and 1 7746P12060 (trim) and 1 W10168883 (trim-cktop) and 1 7403P83160 (switch) and 3 7450P01560 (switch)s and 1 7406P44760 (element) and 1 7406P44860 (element) and 1 L7406P44960 (element) and 1 WPW10162365 (elmnt-surf) and 4 7737P37260 (knobs)s and 4 8008P04260 (grommets)s

removed extreme restriction from blower housing. unit tested ok.

Replace parts unit is now cooling properly

Replace part unit still not coming on called tech line was advised to replace wire harness again SR#7741611679; ordrng 1 W11747574 (Harness) and 1 WPW10117655 (Start switch)

Replace part unit tested properly

Replaced faulty control. Unit is now working as intended no issues at this time

"Ran diagnostic, ran unit at 350 degrees for 20 mins. Cure elements. All unit functions checked ok at this time. Customer advised on monitoring unit."

"Ran diagnostic, ordering Control-elec and thermistor. ; ordrng 1 W11764616 (Control-elec) and 1 WPW10181986 (Sensor)"

"Ordering Sump motor assembly, power present motor not running ; ordrng 1 W11613479 (Sump motor assembly)"

"Ran diagnostic, unit running draining non stop. Ordering Control-elec, please call this week. ; ordrng 1 W11116527 (Control-elec)"

Replace control board - ran diagnostics cycle unit operating as design

Upon arrival i diagnosed unit. After inspection unit constantly igniting/sparking. I showed costumer power outlet has reversed polarity (picture attached). I showed her with a different outlet and passed green light. I advised to get electrician to fix outlet.SR#7741728533

Upon arrival i replaced parts. After replacement i tested. Unit passed. No longer constantly draining. Unit is working as designed.

Upon arrival i replaced parts. After replacement unit turn on. I tested unit completed cycle draining normally. Unit is working as designed.

"Replaced bad control, hose & valve."

Ran diagnostics. Unit failed air flow test. Customer needs vents cleaned.

Ran burn in for about one hour. Unit operating as normal.

Replaced shorted display.

Replaced bad UI.

Found restriction on evaporator. ; ordrng 1 W11546605 (Evaporator) and 1 W11580057 (Compressor) and 1 W11109499 (Drier)

"Replaced control board and dual water valve NOTE: after installation of parts, needed to turn water valve ON and asked customer to turn ON but then noticed water leaking at the wall plumbing connection. Advised customer to have the plumbing repaired in order to turn water back on and for ice and water to dispense"

Replaced control board and display panel. Tested after unit is working as designed.

"Upon arrival and after diagnosing, I noticed that the refrigerator compartment evap fan was not working. I will need to replace the evap cover. The customer also showed me a video recording of what sounded to be ice hitting the evap fan. ; ordrng 1 W11610999 (EVAP COVER) and 1 W11574766 (PANEL U/I) and 1 W11664342 (CONTROL BOARD) and 1 W11567407 (HEATER)"

Upon replacing the parts the unit began to drain properly now and started to cool down. Unit should be working properly and start producing ice.

"Upon arrival and after diagnosing, I noticed that the unit was not completely hot, but also wasnt cold. I will order the evap, evap harness, and control board. ; ordrng 1 WPW10143759 (FILTER DRIER) and 1 W11256565 (EVAP) and 1 W10911102 (EVAP HARNESS) and 1 W10860447 (CONTROL BOARD IN RC)"

"Upon arrival and after diagnosing, I could not find an issue with the vent hood greats. The unit is functioning properly as designed, I tested both vent hood grates, and didnt have any issues. The vent hood grates snap on, but if not pressed in they can easily fall off."

"Upon attempting to replace the parts, I noticed that the console was the wrong color. We will need to re-order the console and I would also be adding the heating element. ; ordrng 1 WPW10260252 (HEATING ELEMENT)"

"Will need heater harness, thermistor, control board, motor evap and blade. I called techline they want me to call when I go back with parts SR 7741733881; ordrng 1 W11650662 (Heater harness) and 1 W11742382 (Control board) and 1 WPW10384183 (Thermistor) and 1 W11559968 (Motor fan) and 1 WP2169142 (Blade fan)"

needs comp; ordrng 1 w11484639 and 1 w11504416 and 1 w11504431 and 1 w11506621 and 1 w11506635 and 1 w11353156

needs trans; ordrng 1 w10215115 (plate) and 1 w10396887 (hub) and 1 w10469845 (trans) and 1 w10006354 (splutch)

found and resecured fnt left leg

found and replaced shorted cnt

found and replaced worn parts

found and replaced shorted cnt

per office close so unit replaced oer cust

"Ran diagnostic, ordering control, console and lower harness ; ordrng 1 W11568984 (Lower harness) and 1 W11478526 (Console) and 1 W11687817 (Control)"

"Ran diagnostic replace control, all functions checked okay"

"Inspected oven, removed bottom cover while baking and noticed that only 1/2 of the burner was coming ON therefore leaking gas during use Will order new burner assembly because flames need to be uniformed all around ; ordrng 1 W11220387 (Oven burner)"

"Replaced rotor,stator,clutch and slider"

Replaced control board and pump n motor Ran diagnostics and working as designed

"F1E1, F3E1, F8E1, unit needs control.; ordrng 1 W11607637 (control)"

"Upon arrival, I inspected the unit and found no power coming to the dryer. Customer reset breaker and power return to unit. Tested unit after working as designed"

"Upon arrival, I inspected the unit and found that the agitator needed to be replaced and sent a quote to the customer ; ordrng 1 285565 (Agitator)"

"Installed new washplate, agitator and cap. Tested after unit is working as designed."

Replace compressor recharge wire R600 47 grams

"Replaced board ,ui ,igniter thermistor and sensor. Operations are correct now"

Ran diagnostics & checked unit with Techline. Found leak inside cabinet. SR#7741734246

Installed the parts ran the unit through test mode. Everything was operating properly heard the valve kick on and the unit passed the icemaker test with no error codes all operations. OK advise the customer to give it 2 to 3 days and I should be good to go.

replaced sump/motor assy for the second time. unit tested ok.

replaced control panel and ran a diagnostics check and test cycle - unit is operating as design

Upon arrival I replaced the compressor only based on Techline suggestion. Asked maintenance to leave it for 48 to 72 hours to cool.

Ran unit through diagnostics testing after installing all of the parts. Everything sounded good. There was no grinding or knocking noises when the unit was agitating or spinning all operations. OK unit is operating as designed now.

"Ran diagnostics, reset controls corrected issues with water pressure and customer advised on unit functions. Unit working as designed"

"F7E1, ran diag, cleared codes, ran service cycle to reset hater circuit. advised cust on water temp, and liquid rinse aid. unit tested ok."

"After replacing control board and reinstalling door, the glass door shattered. Will need glass door. ; ordrng 1 W11653626 (Glass door) and 1 W11598229 (Left door hinge) and 1 W11598230 (Right door hinge)"

Checked unit and replaced shorted mag cap transformer and diode. Ran test cycle and unit checks ok.

"Replaced faulty harness, all units functions checked ok at this time"

Replaced faulty diffuser. Unit is now working as intended no issues at this time

Replaced faulty gaskets. Unit is now working as intended no issues at this time

Replaced faulty oven sensor. Unit is now working as intended no issues at this time

"Installed console tested unit after,unit working as designed."

Replaced control board and ran diagnostics cycle - units is able to operate as design

replaced control board and harness - ran diagnostics cycle unit is operating as normal

"Inspected fridge and found freezer compartment back wall frozenWill order defrost heater,harness and thermistor ; ordrng 1 WPW10384183 (Thermistor) and 1 W11609822 (Harness) and 1 W11579349 (Defrost heater)"

Replaced faulty control. Unit is now working as intended no issues at this time

"Replaced control board,ui and diffuser. Operations are correct now"

"Ran diagnostics, ordering replacement door mullion assembly ; ordrng 1 W11455378 (Mullion)"

"Ran diagnostics, replaced baffle control assembly in unit. All functions checked ok at this time"

"Ran diagnostics, replaced complete condenser motor assembly in unit. All functions checked ok at this time"

Order parts ; ordrng 1 W11603811 (Control)

"Replaced defective slider and checked operations unit is now working properly before removing unit technician noticed that the standpipe which is a PVC pipe was broken showed the customer the damages and informed her that she can get a trashcan to drain her water until she gets her pipe fixed, and the bottom of the unit was all apart due to them abusing the washer causing issues. Unit is OK."

Order parts reschedule w ith customerReplaced shorted water valve.3wgt; ordrng 1 W11034363 (cntrl-elec) and 1 WPW10485951 (TRANSFORMR)

"Found faulty motor, capacitor and shifter part order; ordrng 1 W11399437 (Drain pump) and 1 W11481722 (Shift actuator) and 1 W11395618 (Capacitor) and 1 W11026785 (Motor)"

Adjusted door catch unit checks ok

Replaced control and all switches unit is working as designed

Leaking behind motor dont see crack on top ordering parts; ordrng 1 W10441445 (Heater) and 1 W11525546 (Pump and motor) and 1 W11525024 (Sensor)

Need switches ; ordrng 1 W11173813 (Door) and 1 W11252186 (Upper switch) and 1 W11252187 (Lower switch) and 1 214597 (Screw) and 1 WP4393834 (Screw) and 1 8169479 (Screw)

Upon arrival i diagnosed unit. I couldn't recreate noises. But the unit is not heating will need parts order.; ordrng 1 WPW10574736 (Capacitor) and 1 W11256462 (Diode) and 1 W11495561 (Magnetron)

Upon replacing the parts the console was responsive and working properly as designed.

Replaced parts unit is working as designed

Upon arrival i diagnosed unit. Unit is constantly draining once plugged. I tried resetting wouldn't res reset. Will need part order. Safety said continue with repairs. Safety SR#7741624519.; ordrng 1 W11607637 (Control Board)