We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near League City, TX 77573
donnie
Job Details: 12/12/2023
"Replaced stator, slider and wiring harness"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Dickinson, TX 77539
donnie
Job Details: 12/12/2023
Need filter housing ; ordrng 1 W11162042 (Filter housing)
We serviced a
WHIRLPOOL DRYER
Model NGD4655EW3
Near League City, TX 77573
donnie
Job Details: 12/12/2023
Need pulley and timer; ordrng 1 W10857611 (Timer) and 1 Wp691366 (Pulley) and 1 341241 (Belt)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW4
Near Dickinson, TX 77539
donnie
Job Details: 12/12/2023
"Installed back panel correctly, tightened all screws."
We serviced a
MAYTAG WASHER
Model MVWC565FW
Near Texas City, TX 77590
donnie
Job Details: 12/12/2023
Replaced suspension rods. Same part failure.
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Bacliff, TX 77518
donnie
Job Details: 12/12/2023
Need suspension rods; ordrng 1 W11130362 (Suspension)
We serviced a
JENN-AIR MICROWAVE
Model JMW3430IL02
Near Bellaire, TX 77401
derrick
Job Details: 12/12/2023
Order console; ordrng 1 W11449431 (Console)
We serviced a
WHIRLPOOL WALL OVEN
Model WOES3030LS01
Near Houston, TX 77004
derrick
Job Details: 12/12/2023
Calibrated oven that was 20?off and checked unit ok
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS01
Near Houston, TX 77025
derrick
Job Details: 12/12/2023
Safety would not approve authorization on part. Consumer aware of cost but has not approved. We will need to call them; ordrng 1 WPW10618107 (Glass)
We serviced a
WHIRLPOOL DISHWASHER
Model JDB8200AWS
Near Houston, TX 77096
derrick
Job Details: 12/12/2023
Replaced bad valve and checked operation ok
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Missouri City, TX 77459
derrick
Job Details: 12/12/2023
Assisted RO on call
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Rosharon, TX 77583
derrick
Job Details: 12/12/2023
Order compressor; ordrng 1 W11580057 (Compressor)
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LS2
Near Houston, TX 77086
Gary L
Job Details: 12/12/2023
Found unit only getting 120 volts. Reset breaker and unit is working fine
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Houston, TX 77064
Gary L
Job Details: 12/12/2023
Found faulty thermistor. Removed and replaced thermistor and heater. Cleared ice from evaporator coil and checked operation
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Houston, TX 77026
Gary L
Job Details: 12/12/2023
Ordering parts ; ordrng 1 Wp694089 (Blower wheel) and 1 279827 (Motor)
We serviced a
KITCHENAID RANGE
Model KSEG700ESS6
Near League City, TX 77573
donnie
Job Details: 12/12/2023
Customer cannot simmer; ordrng 2 W10917724 (Burner switch)s and 1 W11129442 (Burner switch) and 1 W10911303 (Burner switch)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ2
Near Magnolia, TX 77355
kayla
Job Details: 12/12/2023
Not washing. Part is on order by AN. Two wgt; saved tckt
We serviced a
WHIRLPOOL DRYER
Model MGD5630HW3
Near Houston, TX 77070
Osiel
Job Details: 12/12/2023
checked every connecting point on gas line from the house to the unit. no active gas link - igniter working and unit is heating properly - working as intended.there was one concern with the gas line hose itself (possible kink or damage) advised customer to replace gas line hose
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM10
Near Houston, TX 77086
Osiel
Job Details: 12/12/2023
assisted GL
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAMS0
Near Houston, TX 77089
Osiel
Job Details: 12/12/2023
need pump& motor replacement ; ordrng 1 w11613570 (Pump&Motor)
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS0
Near Houston, TX 77014
Osiel
Job Details: 12/12/2023
unit was not properly connected - working properly
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Houston, TX 77090
Osiel
Job Details: 12/12/2023
"replacing control board, heating element ; ordrng 1 w11087226 (Control Board) and 1 w10518394 (Heater)"
We serviced a
WHIRLPOOL OVEN
Model WFG505M0MS0
Near La Marque, TX 77568
donnie
Job Details: 12/12/2023
"Replaced fm valve, burner and oven bottom"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Spring, TX 77388
Osiel
Job Details: 12/12/2023
no ice maker issue - customer commented on temp issue - ran diagnostic no error code or sign on compressor not working - everything working properly
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Spring, TX 77379
Gary L
Job Details: 12/12/2023
Found drain clogged. Cleared drain tube and reset control.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ01
Near Jamaica Beach, TX 77554
donnie
Job Details: 12/12/2023
"Unit needs icemaker , customer refuses repair, supposed to get exchanged"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Tomball, TX 77375
gary
Job Details: 12/12/2023
Assisted Kayla D. In repair. Documented findings. Closing ticket
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Galveston, TX 77550
donnie
Job Details: 12/12/2023
Removed top and front. Replaced belt on unit; used 1 661570v (Belt) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS
Near Texas City, TX 77510
donnie
Job Details: 12/12/2023
"Replaced range console, operations are correct now"
We serviced a
WHIRLPOOL FREEZER
Model KBFN502ESS02
Near Houston, TX 77027
Louis R
Job Details: 12/12/2023
2nd man helper
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS
Near Santa Fe, TX 77510
donnie
Job Details: 12/12/2023
"Replaced electronic boards, operations are correct"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Katy, TX 77493
martin
Job Details: 12/12/2023
Replaced burner and igniter Tested and working properly now
We serviced a
WHIRLPOOL MICROWAVE
Model KOCE500ESS04
Near Humble, TX 77339
leonard
Job Details: 12/12/2023
checked un it and found shorted contrrol panel. gave estimate for repair. customer will call back if wants to repair. do not order part yet; ordrng 1 W11093254 (panl-cntrl)
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS0
Near Humble, TX 77396
leonard
Job Details: 12/12/2023
checked unit and found rt. front and left front burners not lighting and flame too high due to warped burner heads and faulty orfices. gave estimate for repair $139 labor plus $408.34 parts plus tax. customer declines repair and will call back if wants repaired do not order parts yet; ordrng 2 WPW10256028 (burnr-head)s and 1 W11690133 (lf orfice) and 1 W10821182 (orifice)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Humble, TX 77346
leonard
Job Details: 12/12/2023
rebooted control board and checked all operations. ck ok
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Katy, TX 77493
martin
Job Details: 12/12/2023
Replaced parts but still leaking Needs TUB/DRUM and hoses; ordrng 1 W11316605 (Hose) and 1 W11460604 (TUB/DRUM) and 1 W11314666 (Hose)
We serviced a
WHIRLPOOL OVEN
Model WFG320M0MS0
Near Missouri City, TX 77459
roosevelt
Job Details: 12/12/2023
bad control; ordrng 1 w11620481 (control)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Missouri City, TX 77459
roosevelt
Job Details: 12/12/2023
checked tighting up gas line that was leaking and now no leaks
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Stafford, TX 77477
roosevelt
Job Details: 12/12/2023
replacedm bad control; used 1 W11624938 (CNTRL-ELEC) from stock
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Sugar Land, TX 77478
roosevelt
Job Details: 12/12/2023
bad suspension; ordrng 1 W11130362 (suspension)
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Houston, TX 77045
roosevelt
Job Details: 12/12/2023
replaced broken belt; used 1 661570V (BELT) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Humble, TX 77396
leonard
Job Details: 12/12/2023
order part 2wgt; ordrng 1 WPW10479155 (control)
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Missouri City, TX 77459
roosevelt
Job Details: 12/12/2023
replaced broken support dl auth# is k19oi90nl2
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Missouri City, TX 77459
roosevelt
Job Details: 12/12/2023
bad valve; ordrng 1 w11434044 (valve)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Brookshire, TX 77423
martin
Job Details: 12/12/2023
Replaced parts list Tested and working properly now
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM10
Near Houston, TX 77086
Gary L
Job Details: 12/12/2023
Found locked compressor. Evacuated Freon from unit. Removed and replaced compressor and drier. Recharged system and checked
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW0
Near Jersey Village, TX 77040
jerrell
Job Details: 12/12/2023
Installed listed parts ran test recalibrated unit all operations normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FFDB04
Near Webster, TX 77598
anthony
Job Details: 12/12/2023
Needs parts; ordrng 1 W11666427 (Control)
We serviced a
MAYTAG OVEN
Model CWE5800ACB25
Near Dickinson, TX 77539
donnie
Job Details: 12/12/2023
"Replaced upper bake element, now lower oven bake element is out; ordrng 1 Wpy04000066 (Bake element)"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Porter, TX 77365
leonard
Job Details: 12/12/2023
order parts 2wgt; ordrng 1 W11478526 (control panel) and 1 W11624943 (control board) and 1 W11614635 (line filter)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near New Caney, TX 77357
leonard
Job Details: 12/12/2023
order part 2wgt; ordrng 1 W11172199 (basket) and 1 W10919191 (washplate)
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ0
Near Hockley, TX 77447
gary
Job Details: 12/12/2023
"Ran diagnostics, customer advised on issues with damaged burner knobs not allowing valve to be properly shut off."
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW3
Near Texas City, TX 77510
donnie
Job Details: 12/12/2023
"Replaced drain pump, board and wire harness. Operations are correct now"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Magnolia, TX 77354
kayla
Job Details: 12/12/2023
Low water from each cold and hot sides. Ordering part. Customer aware they are responsible to fix the drain pipe level. ; ordrng 1 W11210463 (Hot side) and 1 W11210463 (Cold side)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM02
Near Magnolia, TX 77355
kayla
Job Details: 12/12/2023
Ordering parts. Two wgt; ordrng 1 W10837029 (Handle) and 1 WP2183805 (Bracket) and 1 WP2254473 (Bottom hinge)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Rosharon, TX 77583
derrick
Job Details: 12/12/2023
Replaced bad basket and suspension rod and checked operation ok
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ08
Near Humble, TX 77346
leonard
Job Details: 12/12/2023
replaced shorted magnetron and transfomer and hv capacitor and diode and checked operations. ck ok
We serviced a
WHIRLPOOL DRYER
Model WED8127LW1
Near Humble, TX 77346
leonard
Job Details: 12/12/2023
checked un it and found faulty motor. gave est. for repair. customer will call back if wants repaired. do not order parts yet; ordrng 1 W11549461 (motor) and 1 WP697772 (blower wheel)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Conroe, TX 77384
kayla
Job Details: 12/12/2023
Customer washing rugs and comforters in unit.. causing unit to go off balance or walk across the room. Customer aware now that these items are not meant for this machine and to use laundromat. Error for shifter disengagement. Recalibrated. All operations are correct now. Customer aware.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Conroe, TX 77384
kayla
Job Details: 12/12/2023
No errors. Drain on time out. Reset unit. Ran diagnostics. All operations are correct now. Customer aware.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB01
Near Hockley, TX 77447
gary
Job Details: 12/12/2023
Performed sealed system repair in unit. Re charged system all functions checked ok at this this time. Customer advised on monitoring temps
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Houston, TX 77026
Gary L
Job Details: 12/12/2023
Found lid strike broken. Removed and replaced strike and lid latch. Checked operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Conroe, TX 77304
james
Job Details: 12/12/2023
Checked unit and adjusted loose connection at augar motor. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Magnolia, TX 77354
gary
Job Details: 12/12/2023
Replaced main capacitor and actuator assembly in unit. All functions checked ok at this time
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS5
Near Hockley, TX 77447
gary
Job Details: 12/12/2023
Replaced missing glides to bottom drawer. All functions checked ok at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Houston, TX 77041
jerrell
Job Details: 12/12/2023
Need to order; ordrng 1 W11244434 (ICE-CONTNR) and 1 WP2220458 (COUPLING) and 1 W11202789 (MOTOR) and 1 WPW10258544 (SHAFT)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ09
Near Houston, TX 77084
jerrell
Job Details: 12/12/2023
Installed ice maker all operations normal.
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Houston, TX 77024
Louis R
Job Details: 12/12/2023
Auth# M19OP21NL1.5 replaced bad gearcase & drain pump
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Montgomery, TX 77356
james
Job Details: 12/12/2023
Checked unit and replaced misformed freezer door gasket
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Montgomery, TX 77356
james
Job Details: 12/12/2023
Checked unit and replaced shorted pump&motor and OWI. Ran test cycle and unit checks ok and no leaks detected.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS
Near Spring, TX 77382
james
Job Details: 12/12/2023
Assisted Tech JP
We serviced a
WHIRLPOOL WALL OVEN
Model WOS51EC0HB02
Near Tomball, TX 77377
gary
Job Details: 12/12/2023
Replaced faulty console in unit. All functions checked ok at this time
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Tomball, TX 77377
kayla
Job Details: 12/12/2023
New timer is not compatible with old knob. Reordering now both timer and knob together.. possible design change. ; ordrng 1 W11685947 (Timer) and 1 W11675852 (Knob) and 2 WP688805 (Spring clip)s
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW3
Near Tomball, TX 77375
kayla
Job Details: 12/12/2023
"Washer too low to the ground. Customer using heavy loads causing unit to scrape underneath I have pictures. Actuator damaged. Errors: F0E2, F0E3, F0E7, F7E7. Replaced actuator. Ran calibration. All operations are correct now. Customer aware. ; used 1 W10913953 (Actuator) from stock"
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Richmond, TX 77406
raul
Job Details: 12/12/2023
Replaced control board and panel
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KWH1
Near Richmond, TX 77406
raul
Job Details: 12/12/2023
Upon arrival rack clip was stuck open. We got it unstuck and it is working as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Richmond, TX 77406
raul
Job Details: 12/12/2023
Replaced damper control
We serviced a
WHIRLPOOL DRYER
Model MED4500MW0
Near Richmond, TX 77407
raul
Job Details: 12/12/2023
"Replaced heater, thermal cut off, thermostat fix and thermal fuse"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Richmond, TX 77407
raul
Job Details: 12/12/2023
Replaced coupling and motor dispenser
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Fulshear, TX 77441
raul
Job Details: 12/12/2023
"Will need cabinet, tub, basket, suspension rods, and tub ring ; ordrng 1 W10596395 (Cabinet) and 1 W11172199 (Basket) and 1 W10371566 (Tub) and 1 W11217817 (Suspension rods) and 1 W11550886 (Tub Ring)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Tomball, TX 77375
kayla
Job Details: 12/12/2023
"Upon reaching compressor, we found wires tampered with fro either another company or customer. We do not run after other companies as our policy with ASI appliance. Customer to get with customer service from whirlpool. Spoke to Aaron (or Erin) from techline to document.. SR# 77378001979"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ASI2575GRS01
Near Tomball, TX 77375
kayla
Job Details: 12/12/2023
"Ordering part. Two wgt. Estimate: 149.95 service fee, 25 labor, 161.51 part, 27.70 tax, 364.22 total. Customer paid service fee authorization # 09920C; ordrng 1 W1172791 (Filter housing)"
We serviced a
KITCHENAID M/W OTR
Model KMHS120ESS3
Near La Marque, TX 77568
anthony
Job Details: 12/12/2023
Unit needs new mag and transformer estimate of repair is 600-750 dollars customer declined repair at this time and will call back if they want unit repaired
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Texas City, TX 77568
anthony
Job Details: 12/12/2023
"Needs parts; ordrng 1 W11498190 (Control) and 1 W10919003 (Pump) and 1 W11665967 (Harness), states that autho needed"
We serviced a
JENNAIR OVEN
Model JJW2830DP02
Near Houston, TX 77025
Louis R
Job Details: 12/12/2023
Replaced UI
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV04
Near Houston, TX 77096
Louis R
Job Details: 12/12/2023
Replaced control & evap harness
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS5
Near Fresno, TX 77545
roosevelt
Job Details: 12/12/2023
bad control; ordrng 1 W11162730 (module-spk) and 1 w11620559 (cntrl)
We serviced a
KITCHENAID COOKTOP
Model KCGC506JSS00
Near Fulshear, TX 77441
martin
Job Details: 12/12/2023
Inspected cooktop and customer complaint was regarding the foam seal that was left behind from builder Advised customer to get builder to come and remove as that is from original installation and not from appliance Cooktop is working as designed NOTE: adjusted front right burner to light up better
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Richmond, TX 77407
martin
Job Details: 12/12/2023
Arrived at customer home to troubleshoot the shaking of unit and right away found only 2 towels inside basket providing evidence that customer is not loading machine according to manufacturer instructions. Uploaded picture for documentation Tried to explain to customer about loading correctly and Mrs just was not having it. Advised to read use n care manual.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Katy, TX 77494
martin
Job Details: 12/12/2023
Replaced handle
We serviced a
WHIRLPOOL RANGE
Model WFG320MOMS0
Near Spring, TX 77373
Osiel
Job Details: 12/11/2023
burner head tops in wrong location (after customer cleaned) igniters not making good contact relocated and restored even flames
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Houston, TX 77069
Osiel
Job Details: 12/11/2023
customer not loading unit properly causing unbalance loads and making noise during rinse cycle .
We serviced a
WHIRLPOOL RANGE
Model WFE320MOJS4
Near Houston, TX 77058
anthony
Job Details: 12/11/2023
Reversed l1 and l2 if issue returns they will need an electrician to test for proper neutral
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Porter, TX 77365
leonard
Job Details: 12/11/2023
adjusted blower housing and exhaust vent and checked operation. ck ok
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Porter, TX 77365
leonard
Job Details: 12/11/2023
checked unit and ordered parts for repair. office is unable to reach customer to schedule repair. returning parts
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Atascocita, TX 77346
leonard
Job Details: 12/11/2023
checked unit and ordered parts for repair. unable to reach customer to rescedule repair. returning parts
We serviced a
WHIRLPOOL DISHWASHER
Model ADB1400AMBO
Near Houston, TX 77016
Gary L
Job Details: 12/11/2023
Found switch on wall in off position. Turned switch on and checked operation and function. Unit is working fine
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS05
Near Houston, TX 77096
derrick
Job Details: 12/11/2023
Other compressor; ordrng 1 W11332037 (Compressor)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Hockley, TX 77447
gary
Job Details: 12/11/2023
"Ran diagnostics, ordering replacement basket per service pointer ; ordrng 1 W11172199 (Basket)"
We serviced a
MAYTAG WASHER
Model MVWB835DC3
Near Hockley, TX 77447
gary
Job Details: 12/11/2023
"Ran diagnostics, customer advised on needing complete tub basket and gearcase replacement. Customer going with new unit. Closing ticket"