We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Houston, TX 77041
jerrell
Job Details: 04/08/2022
Found that the filter was restricted bypassed filter all test normal customer to replace filter
We serviced a
KITCHENAID MICROWAVE/OVEN
Model KOCE500ESS11
Near Houston, TX 77006
ben
Job Details: 04/08/2022
checked unit found the power to the unit from the supply incorrect the builder will have the power corrected
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ5
Near Cypress, TX 77433
kayla
Job Details: 04/08/2022
"Replaced parts. Ran tests. All operations are correct.; used 2 8206232A (Bulb), and 2 W10210871 (Socket) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM354DSS5
Near Houston, TX 77096
ben
Job Details: 04/08/2022
replaced shorted pump and motor
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Houston, TX 77035
anthony
Job Details: 04/08/2022
Replaced faulty actuator all ok no problems ; used 1 W10913953 (Actuator) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Montgomery, TX 77356
james
Job Details: 04/08/2022
Checked unit and removed debris from drain pump. Ran auto test cycle and unit checks ok.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Porter, TX 77365
leonard
Job Details: 04/08/2022
replaced faulty pump/motor and shorted control board and ran test cycle. test ok
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Cypress, TX 77433
kayla
Job Details: 04/08/2022
Replaced part. Ran diagnostics. All operations are correct.; ordrng 1 W11239857 (Belt)
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Dickinson, TX 77539
Gary L
Job Details: 04/08/2022
"Found faulty control board, replaced order parts, unit is now working as intended"
We serviced a
WHIRLPOOL FREEZER
Model KRMF706ESS01
Near Fulshear, TX 77441
martin
Job Details: 04/07/2022
Replaced motor
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS02
Near League City, TX 77573
miguel
Job Details: 04/07/2022
checked over unit. found bad evap fan motor. instaled new evap motor. unit working as designed
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Houston, TX 77058
chris
Job Details: 04/07/2022
Found faulty control and motor. Motor not being able to spin the basket caused the control to short circuit ; ordrng 1 W11497303 (Motor) and 1 W11428524 (Capacitor) and 1 W11399433 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KURL304ESS
Near Porter, TX 77365
leonard
Job Details: 04/07/2022
adjusted door hinge and resecured loose outer door panel and checked operations. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Roman Forest, TX 77357
leonard
Job Details: 04/07/2022
reduced air flow for proper heat tranfer on mullion and re-sealed freezer door gasket. ck ok
We serviced a
MAYTAG DRYER
Model MGD7230HC1
Near Porter, TX 77365
leonard
Job Details: 04/07/2022
replaced broken lint filter housing and electrodes and checked operations. ck ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Humble, TX 77346
leonard
Job Details: 04/07/2022
replaced broken and leaky drain hose and checked operations. ck ok
We serviced a
AMANA DRYER
Model NGD4655EW3
Near Rosenberg, TX 77471
raul
Job Details: 04/07/2022
"I replaced thermal fuse, thermostat fix, cut of thermal, and burner gas"
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Humble, TX 77396
leonard
Job Details: 04/07/2022
replaced shorted control board and control panel and faulty water valve and ran test cycle. test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM01
Near Hockley, TX 77447
gary
Job Details: 04/07/2022
Replaced compressor documented issue with possible leak in liner SR7733377558 closing ticket
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Dickinson, TX 77539
miguel
Job Details: 04/07/2022
checked over unit. found door out of adjustment. adjust door. unit working as designed
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Magnolia, TX 77354
gary
Job Details: 04/07/2022
Attempted repair with only console control once more. Still getting same results will need both controls to be swapped out as pair.; ordrng 1 W11574590 (Control) and 1 W11367297 (Control)
We serviced a
WHIRLPOOL OVEN
Model KOSE507ESS01
Near Magnolia, TX 77354
gary
Job Details: 04/07/2022
Ran diagnostics quoting customer for main console and control assembly. Parts covered by manufacturer. Quoted 250.00 plus tax labor; ordrng 1 W10588712 (Console) and 1 W11179310 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Magnolia, TX 77354
gary
Job Details: 04/07/2022
"Ran diagnostics, will re order main control and OWI; ordrng 1 W11120155 (Control) and 1 W11084121 (Sensor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Cypress, TX 77433
donnie
Job Details: 04/07/2022
No water through filter head; ordrng 1 W11482384 (Filter head) and 1 W11482025 (Valve) and 1 W11483245 (Icemaker) and 1 W11495416 (Valve)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near Needville, TX 77461
raul
Job Details: 04/07/2022
Will need left Rear and Right Rear elements ; ordrng 2 W11171119 (Left Rear and Right Rear)s
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Cypress, TX 77433
donnie
Job Details: 04/07/2022
"Replaced ui and control board, ran diagnostics, operations are correct now"
We serviced a
WHIRLPOOL RANGE
Model JGRP548HL00
Near Cypress, TX 77433
donnie
Job Details: 04/07/2022
"Ran diagnostics, no error codes. Rebooted unit operations are correct now"
We serviced a
JENN-AIR COFFEE MACHINE
Model JBC7624BS00
Near Magnolia, TX 77354
gary
Job Details: 04/07/2022
"Ran diagnostics, cleared excess from in grinder assembly and customer advised on functions along with parts being NLA. Closing ticket"
We serviced a
WHIRLPOOL WASHER
Model WDF520PADB9
Near Needville, TX 77461
raul
Job Details: 04/07/2022
I replaced pump and motor
We serviced a
WHIRLPOOL OVEN
Model WOC54EC0HS04
Near Houston, TX 77025
anthony
Job Details: 04/07/2022
Replaced shorted console all ok no problems
We serviced a
KITCHENAID RANGE GAS
Model KFGC506JYP00
Near Houston, TX 77006
ben
Job Details: 04/07/2022
replaaced harness control and sensor
We serviced a
WHIRLPOOL OVEN
Model WFG505M0BS3
Near Magnolia, TX 77355
gary
Job Details: 04/07/2022
Ran diagnostics ordering main control and Ignitor assembly ; ordrng 1 W11126814 (Control) and 1 W11176454 (Ignitor)
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW0
Near Cypress, TX 77429
donnie
Job Details: 04/07/2022
"Gearcase is loud; ordrng 1 W10876600 (Drain pump) and 1 W11393685 (Gearcase) and 1 W10754161 (Rotor) and 1 W10754158 (Stator) and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W10752283 (Wash plate), states that autho needed"
We serviced a
MAYTAG WASHER
Model MVWB765FW
Near Spring, TX 77379
donnie
Job Details: 04/07/2022
"Removed agitator, removed garment from under agitator"
We serviced a
WHIRLPOOL WASHER
Model WFW9150WW00
Near Houston, TX 77019
ben
Job Details: 04/07/2022
checked unit found the springs and shocks worn out the customer declined the repair
We serviced a
JENN-AIR MICROWAVE
Model JMC2430WP01
Near Houston, TX 77004
ben
Job Details: 04/07/2022
replaced shorted control and fuse
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Houston, TX 77096
anthony
Job Details: 04/07/2022
Fixed loose kick plate assembly all ok no problems
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ5
Near Houston, TX 77004
ben
Job Details: 04/07/2022
checked unit ran a test cycle one cup of water boiled in 2 and 1/2 minutes the unit checked ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ
Near Houston, TX 77089
Osiel
Job Details: 04/07/2022
Found faulty pump replaced pump unit is working as intended no issues found at this time
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Porter, TX 77365
Louis R
Job Details: 04/07/2022
loud noise. replaced splutch cam and retest ok.; used 1 W10721967 (splutch) from stock
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Houston, TX 77047
chris
Job Details: 04/07/2022
Found loose connection at user interface. Reinstalled loose connection. Unit is now working as intended
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Houston, TX 77047
chris
Job Details: 04/07/2022
Unit was not leaking. Air gap was not able to facilitate proper drainage
We serviced a
WHIRLPOOL DRYER
Model WED5620HW
Near Pearland, TX 77584
Osiel
Job Details: 04/07/2022
Found faulty thermistor and control replaced parts unit is working as intended no issues found at this time
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Houston, TX 77047
chris
Job Details: 04/07/2022
Replaced faulty water valve. Unit is now working as intended no leaks at this time ; used 1 W11210463 (Valve) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ
Near Santa Fe, TX 77510
Osiel
Job Details: 04/07/2022
Found broken shelves replaced shelves unit is working as intended no issues found at this time
We serviced a
MAYTAG M/W OTR
Model MMV4206FZ3
Near Friendswood, TX 77546
Gary L
Job Details: 04/07/2022
"Found faulty door latch, properly reinstalled door latch unit is now working as intended"
We serviced a
WHIRLPOOL DRYER
Model MED6230HW1
Near League City, TX 77573
Osiel
Job Details: 04/07/2022
Found broken heating element replaced element unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Magnolia, TX 77355
gary
Job Details: 04/07/2022
Replaced complete separator assembly in unit all functions checked ok at this time
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Atascocita, TX 77346
Louis R
Job Details: 04/07/2022
oven light not working. removed broken lamp base from receptacle and replaced bulb. test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Richmond, TX 77469
raul
Job Details: 04/07/2022
"I replaced water valve, belt and control board"
We serviced a
MAYTAG DRYER
Model MED5630HC1
Near Houston, TX 77044
Louis R
Job Details: 04/07/2022
order parts listed; ordrng 1 WP697772 (blower wheel) and 1 W10837240 (idler pulley) and 4 WPW10314173 (support)s
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Richmond, TX 77407
raul
Job Details: 04/07/2022
I inspected dryer and found a air flow restriction on the vent. I explained that to customer and they will get someone to unclog it.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Richmond, TX 77407
raul
Job Details: 04/07/2022
Will need a water valve and tube water; ordrng 1 Wpw10179146 (Valve) and 1 W11162036 (Tube Water)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HW4
Near Houston, TX 77085
derrick
Job Details: 04/07/2022
Replaced control and holder and checked operation of unit ok; used 1 W10210871 (Holder) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Humble, TX 77339
Louis R
Job Details: 04/07/2022
"not making ice because of broken wires in harness at lower door hinge. spokw with Wpl customer service, they declined to help
We serviced a
WHIRLPOOL WASHER
Model WET4024HW0
Near Houston, TX 77096
anthony
Job Details: 04/07/2022
710 was sent to the wrong unit on our first visit. I have now been to the correct unit; ordrng 1 W10883783 (Gearcase) and 1 W10883812 (Spacer) and 1 W10882138 (Pulley) and 1 W11178811 (Basket) and 1 W10882404 (Wash plate) and 1 W10906604 (Pump) and 1 W11174489 (Pump spacer)
We serviced a
MAYTAG WASHER
Model MVW6230HC1
Near Houston, TX 77031
anthony
Job Details: 04/07/2022
Replaced faulty controls all ok no problems
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Houston, TX 77036
anthony
Job Details: 04/07/2022
F7e1 f6e4 needs new pump and motor assembly estimate is 535.30 to repair. Customer declined repair at this time and will call us back if they want to move forward with repair
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBM
Near Houston, TX 77074
anthony
Job Details: 04/07/2022
Claim 20052886 AIG declined repair and is emailing customer for next step
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW
Near Richmond, TX 77406
martin
Job Details: 04/07/2022
"Ran diagnostics and everything checked out no codes. Ran low,medium and high speed test on motor and no noises found. Explained to customer of an unbalanced load and how to adjust when issue arrives again."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Richmond, TX 77406
martin
Job Details: 04/07/2022
"Arrived at customer home and began trying to identify the cause of no water going into machine. Customer was assisting in clearing out items from under the sink and was telling me that she had recently seen mice under neath there and put out traps but not successful. listened but didnt pay it no mind, continued looking for the no water issue. Removed supply hose goin into machine and plenty of water pressure. After closer inspection seen that the connector to fill valve was chewed off, wires hanging loose. Thats when I realized the same rodent that the customer was trying to trap was the the culprit. No water going into machine because no power going into it. Called trade team to document SR # 7733323543Per their recommendation to give customer SR # and to inform them that they would have to get an exterminator company come out and resolve the rodent problem before we could come out again to attempt and repair. Uploaded pictures for documentation"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDM3
Near Houston, TX 77030
ben
Job Details: 04/07/2022
checked unit found the motor shorted the customer declined the repair
We serviced a
WHIRLPOOL ICEMAKER
Model KUIX335HPS00
Near Houston, TX 77005
ben
Job Details: 04/07/2022
rrplaced the water pan and pump
We serviced a
KITCHENAID ICE MACHINE
Model KUIS18PNZB2
Near Spring, TX 77380
james
Job Details: 04/07/2022
Assisted Tech with sealed system repair.
We serviced a
KITCHEN AID ICEMAKER
Model KUIX535HPS00
Near Spring, TX 77389
donnie
Job Details: 04/07/2022
Helped KD repair ice machine
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Tomball, TX 77375
kayla
Job Details: 04/07/2022
Fill tube froze. Temp read -10f on thermometer. Adjusted temperatures. Defrosted fill tube and ice maker that was full of cubes. Rebooted unit. Ran tests. All operations are correct.
We serviced a
KITCHEN AID ICEMAKER
Model KUIX535HPS00
Near Spring, TX 77389
kayla
Job Details: 04/07/2022
DO helped repair sealed system. Evacuated unit. Recharged and checked for leaks. All operations are correct. Customer aware of 48hrs for full ice machine.
We serviced a
JENN-AIR COOKTOP
Model JGD3430GS00
Near Houston, TX 77041
jerrell
Job Details: 04/07/2022
Need to order; ordrng 1 W10907218 (MANIFOLD) and 2 W11084065 (Burner head)s and 1 W11084066 (Burner) and 1 W11084064 (Burner) and 1 W11579391 (Cap burner cap) and 1 W11241674 (GRATE-KIT) and 1 W11476218 (Cooktop) and 10 WP90767 (Screw)s and 1 W11051229 (Tubing) and 1 W11051231 (Tubing) and 1 W11051232 (Tubing) and 1 W11051234 (Tubing)
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US0HS00
Near Houston, TX 77025
anthony
Job Details: 04/07/2022
Customer is not happy with the grates because they are discolored the customer is calling whirlpool to see about getting grates sent to her and says that there is a horrible design
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW1
Near Humble, TX 77346
leonard
Job Details: 04/07/2022
replaced broken actuator and ran test cycle. test ok; used 1 W10913953 (ACTUATOR) from stock
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Houston, TX 77058
chris
Job Details: 04/07/2022
Found faulty control and motor. Motor not being able to spin the basket caused the control to short circuit ; ordrng 1 W11497303 (Motor) and 1 W11428524 (Capacitor) and 1 W11399433 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Conroe, TX 77301
james
Job Details: 04/07/2022
Checked unit and adjusted upper rack tracks and stops. Unit checks ok.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Roman Forest, TX 77357
leonard
Job Details: 04/07/2022
"replaced faulty surface lamp and socket and checked operations. ck ok; used 1 8206232A (BULBLIGHT), and 1 W10210871 (HOUSNGLMP) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Klein, TX 77379
kayla
Job Details: 04/07/2022
No service needed. Returning parts. Close out.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Galveston, TX 77551
miguel
Job Details: 04/07/2022
closing call
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Friendswood, TX 77546
Osiel
Job Details: 04/07/2022
Closing per office
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS48QDX00
Near Houston, TX 77345
Louis R
Job Details: 04/07/2022
"not cooling properly. overtemp in both compartments, has freon leak. needs evaporato
We serviced a
JENN-AIR COOKTOP
Model JIC4430XS00
Near Kemah, TX 77565
Gary L
Job Details: 04/07/2022
"Found faulty element and module ; ordrng 1 W10396549 (Element) and 2 W10396548 (Element)s and 1 W10607546 (Module), used 1 W10396547 (Element) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Sugar Land, TX 77478
derrick
Job Details: 04/07/2022
Order screw; ordrng 1 W10141518 (Screw)
We serviced a
JENNAIR OVEN
Model JDRP548HM01
Near Missouri City, TX 77459
derrick
Job Details: 04/07/2022
Order parts; ordrng 1 W11100270 (Appliance manager)
We serviced a
MAYTAG WASHER
Model MHW6630HC0
Near Missouri City, TX 77459
derrick
Job Details: 04/07/2022
Unit was worked on by another company and we were told to complete and submit claim
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Sugar Land, TX 77479
derrick
Job Details: 04/07/2022
Checked all operations of unit and found no error codes and cycling properly. Consumer to give 72 hours to fill
We serviced a
JENN-AIR COOK TOP
Model JED3430WS01
Near Sugar Land, TX 77479
derrick
Job Details: 04/07/2022
Order parts; ordrng 1 WPW10222828 (Switch) and 1 WP8273993 (Element)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Sugar Land, TX 77478
derrick
Job Details: 04/07/2022
Order valve; ordrng 1 W11043013 (Valve)
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Montgomery, TX 77356
james
Job Details: 04/07/2022
Checked unit and reset controls. Cleared error code f0e9 and f0e5. Ran manual test cycles and auto test cycle and unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRP348FMES04
Near Kemah, TX 77565
miguel
Job Details: 04/07/2022
found door seal out of place. reinstaled door seal. unit working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Dickinson, TX 77539
Gary L
Job Details: 04/07/2022
"Found faulty gasket, properly reinstalled door gasket unit is now working as intended"
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Houston, TX 77345
Louis R
Job Details: 04/07/2022
noise. replaced broken blower wheel and rollers
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near League City, TX 77573
Gary L
Job Details: 04/07/2022
Found faulty blower housing removed article from blower housing assembly unit is now working as intended
We serviced a
JENN-AIR MICROWAVE
Model JMC2130WS01
Near Sugar Land, TX 77498
derrick
Job Details: 04/07/2022
Order control; ordrng 1 W10240003 (Control)
We serviced a
JENNAIR COOKTOP
Model JED8230ADS
Near Humble, TX 77346
Louis R
Job Details: 04/07/2022
burners not working on right side. replaced both right side switches and cartridge. retest ok.customer paid for cartridge on previous trip.
We serviced a
WHIRLPOOL WASHER
Model WET4024HW0
Near Webster, TX 77598
Gary L
Job Details: 04/07/2022
Found faulty drain hose properly reinstalled drain hose unit is now working as intended
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Sugar Land, TX 77498
derrick
Job Details: 04/07/2022
Order parts; ordrng 1 W11449026 (Door)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Stafford, TX 77477
derrick
Job Details: 04/07/2022
Order dispenser; ordrng 1 W10671905 (Dispenser)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near League City, TX 77573
Gary L
Job Details: 04/07/2022
Found faulty water valve properly reinstall water valve unit is now working as intended cleared area codes no leaks at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325S5SDHZ08
Near Kemah, TX 77565
Gary L
Job Details: 04/07/2022
Found faulty door gasket properly reinstall door gasket unit is now working as intended
We serviced a
WHIRLPOOL OVEN
Model JJW2827DS00
Near Houston, TX 77024
anthony
Job Details: 04/07/2022
Needs parts; ordrng 1 W11236899 (Control(HMI))
We serviced a
WHIRLPOOL MICROWAVE
Model YWMH78019HZ2
Near Willis, TX 77378
james
Job Details: 04/07/2022
Assisted Tech JP
We serviced a
WHIRLPOOL WASHER
Model WET4024HW0
Near Houston, TX 77011
ben
Job Details: 04/07/2022
order part; ordrng 1 W10906602 (valve)
We serviced a
WHIRLPOOL COOKTOP
Model WCG51US0DS
Near Katy, TX 77493
martin
Job Details: 04/07/2022
Inspected cooktop and cleaned LF burner orifice. Tested and all burners coming on as intended Uploaded picture for documentation