We serviced a
MAYTAG WASHER
Model MVWB765FW
Near Dickinson, TX 77539
anthony
Job Details: 05/06/2024
TPB could not locate parts
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW2
Near Tomball, TX 77377
gary
Job Details: 05/06/2024
Closing ticket
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Pearland, TX 77584
Corey
Job Details: 05/06/2024
Order latch and strike; ordrng 1 W11565030 (Latch) and 1 W11316914 (Strike)
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Arcola, TX 77583
Corey
Job Details: 05/06/2024
Order motor and blower assembly; ordrng 1 W11549461 (Motor) and 1 661570V (Belt) and 1 W10837240 (Idler bracket) and 1 WP697772 (Blower fans)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS
Near Manvel, TX 77578
Corey
Job Details: 05/06/2024
"Order sealed system components, include nitrogen to investigate leak; ordrng 1 WPW10608485 (Evap) and 1 W11492867 (Rc evap) and 1 W10779331 (Compressor) and 1 Xxxx (Nitrogen)"
We serviced a
WHIRLPOOL DISHWASHER
Model JDTSS246GP0
Near Friendswood, TX 77546
Corey
Job Details: 05/06/2024
"After attempting inlet valve replacement, leak from front area of tub persisted, advised against further repairs, no further action necessary"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Houston, TX 77087
Corey
Job Details: 05/06/2024
"Replaced shorted pump and motor assembly, all functions normal, no leaks at time of testing"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Houston, TX 77017
Derrick
Job Details: 05/06/2024
Replace defective latch and suspension unit is OK
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Houston, TX 77048
Derrick
Job Details: 05/06/2024
Order parts ; ordrng 1 W11210463 (Valve)
We serviced a
JENN-AIR REFRIGERATOR
Model JBSS42E22L00
Near Montgomery, TX 77316
gary
Job Details: 05/06/2024
"Ran diagnostics,ordering replacement ice maker assembly ; ordrng 1 W11629269 (Icemaker)"
We serviced a
WHIRLPOOL OVEN
Model KOED530PSS
Near Missouri City, TX 77459
Edwin
Job Details: 05/06/2024
Trip and diagnostic. Customer bought a new unit.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN708MPS00
Near Houston, TX 77081
Jordan
Job Details: 05/06/2024
Per techline #7738673751 ordering thermistor assembly for unit not opening diffuser properly.; ordrng 1 W11625042 (Thermistor)
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Houston, TX 77077
Jordan
Job Details: 05/06/2024
Installed new timer(WPW10185982) for unit not stopping cycles. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ4
Near Houston, TX 77063
Jordan
Job Details: 05/06/2024
Ordering regulator and oven burner for unit with gas leakage.; ordrng 1 W10764654 (Burner) and 1 W10861656 (Regulator)
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Houston, TX 77082
Jordan
Job Details: 05/06/2024
"Installed new idler, pulley, and heater for unit with shorted element."
We serviced a
WHIRLPOOL M/W OTR
Model WMH54521JZ
Near Houston, TX 77031
Jordan
Job Details: 05/06/2024
"Per techline #7739016608-Order door (7739016608),and control (W11383756)for ui with communications going off and on.; ordrng 1 W11383756 (Control) and 1 W11371547 (Door)"
We serviced a
KITCHENAID WINECOOLER
Model KUWR214KSB00
Near Houston, TX 77031
Jordan
Job Details: 05/06/2024
"Installed new plate (W11360659), and plate screws (W11371095). Unit running properly."
We serviced a
WHIRLPOOL FREEZER
Model WRT348FMES00
Near Stafford, TX 77477
roosevelt
Job Details: 05/06/2024
bad compressor dl auth# is; ordrng 1 WPW10507886 (compressor) and 1 W10843121 (filter dryer)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS
Near Missouri City, TX 77459
roosevelt
Job Details: 05/06/2024
Checking dishwashers working fine new home builder has not depressurized water system units field and drain OK
We serviced a
MAYTAG WASHER
Model MHW6630HW
Near League City, TX 77573
anthony
Job Details: 05/06/2024
spoke with AIG and they declined repair and will be contacting the customer within 24 to 48 hours
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Houston, TX 77074
derrick
Job Details: 05/06/2024
Order motor and harness; ordrng 1 W11643701 (Harness) and 1 W11026785 (Motor)
We serviced a
WHIRLPOOL WASHER
Model WFW6605MC0
Near Houston, TX 77075
Derrick
Job Details: 05/03/2024
Order parts ; ordrng 1 W11458345 (Drain pump)
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Houston, TX 77041
Gary L
Job Details: 05/03/2024
Found rear burner shorted. Removed and replaced right rear burner and switch. Checked operation
We serviced a
MAYTAG FREEZER
Model M1TXEMMWW00
Near Kemah, TX 77565
donnie
Job Details: 05/03/2024
"Low capacity comp. Estimate for repair 1,100.00 customer buying a new unit"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ11
Near League City, TX 77573
roosevelt
Job Details: 05/03/2024
bad compressor will need dl auth; ordrng 1 W10805035 (drier-tube) and 1 w11369198 (compressor)
We serviced a
JENNAIR OVEN
Model JDRP548HM01
Near Missouri City, TX 77459
roosevelt
Job Details: 05/03/2024
replaced controls
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Richmond, TX 77407
raul
Job Details: 05/03/2024
"Will need capacitor, Diode, magnetron and transformer. ; ordrng 1 W11545871 (Transformer) and 1 WPW10574736 (Capacitor) and 1 W11256462 (Diode) and 1 W11495561 (Magnetron)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Houston, TX 77345
leonard
Job Details: 05/03/2024
"replaced parts and now tub is leaking need approval for 2xlabor plus parts and 2man 3wgt; ordrng 1 WPW10681506 (tub-dishwr) and 1 WPW10195036 (float assembly) and 1 W10873429 (housing) and 1 WP8531743 (gasket) and 1 W10909089 (lower seal,bottom) and 1 W10913628 (track) and 1 W10914507 (track)"
We serviced a
WHIRLPOOL COOKTOP
Model WFE320M0JB3
Near Humble, TX 77396
leonard
Job Details: 05/03/2024
replaced shorted control board and oven sensor and checked operations. ck ok
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Brookshire, TX 77423
martin
Job Details: 05/03/2024
"Needs magnetron,transformer,capacitor,diode,thermostat ; ordrng 1 W11545871 (Transformer) and 1 WPW10574736 (Capacitor) and 1 W11256462 (Diode) and 1 W11495561 (Magnetron) and 1 W10832024 (Thermostat)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608ESS01
Near Houston, TX 77041
Gary L
Job Details: 05/03/2024
Ordering parts ; ordrng 1 Wp2188820 (Thermistor)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Houston, TX 77040
Gary L
Job Details: 05/03/2024
"Found faulty actuator. Removed and replaced actuator and cam. Checked operation ; ordrng 1 W11481722 (Actuator), used 1 W10721967 (Cam) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Houston, TX 77093
Miguel
Job Details: 05/03/2024
"machine working normal, i explaing about water saver in sistem...."
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Humble, TX 77396
leonard
Job Details: 05/03/2024
replaced broken actuator and ran test cycle. test ok; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Houston, TX 77047
Derrick
Job Details: 05/03/2024
Replaced door switch all lights are not working as designed
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ0
Near Houston, TX 77008
Damarcus
Job Details: 05/03/2024
"Order Part and reschedule ; ordrng 1 W11256462 (DIODE) and 1 W10754299 (Mag,) and 1 W10850446 (Mag,)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Houston, TX 77040
Gary L
Job Details: 05/03/2024
Found handles stripped. Removed and replaced handles.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ10
Near Jersey Village, TX 77040
Gary L
Job Details: 05/03/2024
Ordering parts ; ordrng 1 W11556912 (Control) and 1 W11109499 (Drier)
We serviced a
KITCHENAID REFRIGERATOR
Model KSC23C8EYB02
Near Houston, TX 77039
Miguel
Job Details: 05/03/2024
"refrigerator been working normal has water and ice, new filter.but not leaking . im calibrated her mesure water dispenser..."
We serviced a
JENNAIR REFRIGERATOR
Model JBRFR30IGX10
Near Houston, TX 77055
Louis R
Job Details: 05/03/2024
"Replaced bad compressor, drier and evaporator. 3.5 labor office is getting adjustment per JR"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW03
Near Houston, TX 77084
Luis
Job Details: 05/03/2024
"The customer wants the unit to be at a precise temperature and not move from 38 degrees, they are using all types of ambiance thermostat, I explained to them on how the unit works, and the customer didn't want to know what I had to say, so I referred them to contact customer service, the unit is working as it's designed, temperature on the fresh food was 38 degrees and 2 degrees in the freezer when I arrived to the customer home"
We serviced a
WHIRLPOOL DRYER
Model WGD8127LC3
Near Houston, TX 77084
Luis
Job Details: 05/03/2024
"Checked unit and vent going to the outside is completely clogged, I advised the customer to fix it before using the unit again, unit checked ok"
We serviced a
WHIRLPOOL WASHER
Model WDF520PADB7
Near Katy, TX 77450
Luis
Job Details: 05/03/2024
"Checked unit and problem is the unit has missing parts, vent cover, rinse aid top, and panel they tried prive it open and it's warped , I explained to the customer the missing parts are not covered under warranty, and if they want them replaced they would have to pay for them, the customer will let us know"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Katy, TX 77494
Luis
Job Details: 05/03/2024
Checked unit and pump and motor is not working ; ordrng 1 W11460946 (Pump and motor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Katy, TX 77493
martin
Job Details: 05/03/2024
Found obstruction in drain system
We serviced a
WHIRLPOOL OVEN
Model WFG320M0MS0
Near Katy, TX 77493
martin
Job Details: 05/03/2024
Replaced control board with truck stock Retested and working properly now ; used 1 W11620481 (Control board) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM10
Near Katy, TX 77494
martin
Job Details: 05/03/2024
Per leasing/maintenance its for another property but they would take and install in house rather than reschedule
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Porter, TX 77365
leonard
Job Details: 05/03/2024
rebooted control board and icemaker is now making ice. ck ok
We serviced a
JENNAIR REFRIGERATOR
Model JBRFR30IGX10
Near Houston, TX 77055
jerrell
Job Details: 05/03/2024
Tech assist for LR
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Houston, TX 77063
jerrell
Job Details: 05/03/2024
Installed terminal block kit ran test all operations normal.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Houston, TX 77063
jerrell
Job Details: 05/03/2024
Ran diagnostics reset controls all operations normal.
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Cypress, TX 77433
dadrick
Job Details: 05/03/2024
Replace parts unit tested properly
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Cypress, TX 77433
dadrick
Job Details: 05/03/2024
Have to brake wash plate to take off; ordrng 1 W10919191 (Wash plate)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Houston, TX 77068
dadrick
Job Details: 05/03/2024
Checked unit back wall of freezer is covered with ice; ordrng 1 W11545823 (Harness) and 1 W11190849 (Control) and 2 WPW10384183 (Refrigerator thermistor)s
We serviced a
JENNAIR OVEN
Model JJW3830DS02
Near Houston, TX 77069
dadrick
Job Details: 05/03/2024
Replace part unit tested properly heating as designed
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Houston, TX 77024
jerrell
Job Details: 05/03/2024
Intalled thermistor and sensor electrode all test normal.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Houston, TX 77080
jerrell
Job Details: 05/03/2024
Installed left and right hinges ran test all operations normal.
We serviced a
KITCHENAID COOKTOP
Model KCGS356ESS00
Near Montgomery, TX 77356
james
Job Details: 05/03/2024
Checked unit for gas leak at all gas connections from supply valve to knobs at manifold using a gas leak detector and no leaks discovered at this time. Documented with LVMarie at Safety and issued SR# 7738953841use authorization # k1b17w1wl1
We serviced a
MAYTAG DRYER
Model MGDC215EW2
Near Houston, TX 77066
dadrick
Job Details: 05/03/2024
Checked unit heating properly advised customer to get duct cleaned unit did fail airflow test
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Houston, TX 77069
dadrick
Job Details: 05/03/2024
Checked unit all functions tested properly advised customer on how to load unit properly and advised him not put bathroom rugs in unit recalibrated unit all functions tested properly
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Houston, TX 77064
dadrick
Job Details: 05/03/2024
Checked unit all functions working properly customer is over loading unit with blankets and sheets advised customer on how to load an use unit properly recalibrated unit pass all test in diagnostics
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHB05
Near Houston, TX 77066
dadrick
Job Details: 05/03/2024
Replace parts unit tested properly
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Richmond, TX 77469
Russell
Job Details: 05/03/2024
"removed basket and tub. replaced gearcase, actuator, cam, belt , and agitator. unit tested ok... PLEASE TURN IN FOR 1.5 LABOR"
We serviced a
KITCHENAID OVEN
Model KODE500ESS20
Near Conroe, TX 77385
John
Job Details: 05/03/2024
part order 2 man 2 wait with je; ordrng 1 w11600643 (ui) and 1 w11448962 (control) and 1 w11598200 (control)
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Conroe, TX 77385
John
Job Details: 05/03/2024
took unit down first timeout changed cap and diod now cust has new unit dl number w1b4gw1nl2
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM08
Near Conroe, TX 77304
james
Job Details: 05/03/2024
Order parts reschedule with customer2wgt; ordrng 4 W11602886 (MODULE)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Conroe, TX 77301
John
Job Details: 05/03/2024
checked unit out changed out motor and impeller unit checked out
We serviced a
JENNAIR REFRIGERATOR
Model JF42NXFXDE02
Near Houston, TX 77024
Louis R
Job Details: 05/03/2024
Replaced led with customers part.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Spring, TX 77373
Miguel
Job Details: 05/03/2024
part to be order; ordrng 1 w11558182 (control elect.) and 2 W10384183 (thermistor)s and 1 w11397972 (cam door r.) and 1 w11661926 (cam door f.) and 1 w11645127 (difuser)
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Conroe, TX 77303
John
Job Details: 05/03/2024
part order; ordrng 1 w11670519 (lid lock) and 1 w11626074 (control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Conroe, TX 77303
John
Job Details: 05/03/2024
checked unit out fixed frozen motor unit checked out
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Conroe, TX 77304
james
Job Details: 05/03/2024
Checked unit and replaced shorted power supply board. Unit checks ok.
We serviced a
JENN-AIR ICEMAKER
Model JUIFN15HX01
Near Katy, TX 77493
Luis
Job Details: 05/03/2024
"The circulating pump was or working correctly, I replaced it and checked ok"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS6
Near Katy, TX 77493
Luis
Job Details: 05/03/2024
"The panel was damaged, I replaced it and checked ok"
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Katy, TX 77449
Luis
Job Details: 05/03/2024
"I replaced the control and panel, checked ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS
Near Spring, TX 77386
Osiel
Job Details: 05/03/2024
replaced icemaker - operating as normal
We serviced a
MAYTAG DRYER
Model MEDB855DC4
Near Spring, TX 77379
Osiel
Job Details: 05/03/2024
"replaced bracket, belt and support rollers - no longer hearing sound during use - operating as normal"
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ09
Near Houston, TX 77069
Osiel
Job Details: 05/03/2024
"uninstalled & reinstalled. replaced capacitor, diode - unit is working and heating as normal"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ
Near Houston, TX 77069
Osiel
Job Details: 05/03/2024
"uninstalled & reinstalled - replaced magnetron, transformer, capacitor diode - working and heating as normal"
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JW3
Near Houston, TX 77067
Osiel
Job Details: 05/03/2024
"customer states the burner doesn't always glow red when operating - i explain that is normal operations. it will also randomly cycle off and back on, even while on HIGH and there to help prevent the cook top from extreme temperatures. unit is working as design SR#7739023331"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Houston, TX 77014
Osiel
Job Details: 05/03/2024
"diff issue - unit is heating and operating. The drum LIGHT went out, replaced light & socket - tested everything is operational"
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LS2
Near Cypress, TX 77433
Jesse
Job Details: 05/03/2024
Unit has been replaced job complete.
We serviced a
WHIRLPOOL WASHER
Model WFW8620HW2
Near Houston, TX 77076
Gary L
Job Details: 05/03/2024
Left harness ; O-emld tckt
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS4
Near Montgomery, TX 77356
james
Job Details: 05/03/2024
Checked unit and replaced shorted bake ignitor. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL FREEZER
Model WZC5216LW0
Near Houston, TX 77082
raul
Job Details: 05/03/2024
"Upon arrival, there was no noise. I waited and heard the fridge next to it make a noise. Customer not sure if the noise she heard is from. The fridge next to freezer. I asked to record a video of noise."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Houston, TX 77077
raul
Job Details: 05/03/2024
Replaced filter housing
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Houston, TX 77020
Derrick
Job Details: 05/03/2024
Check unit to find unit has no forms of leaking water from the reservoir down to the hoses and water valve. Unit is working as design with no detection of water. Leaks unit is OK.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Houston, TX 77017
Derrick
Job Details: 05/03/2024
Replace defective icemaker unit is OK
We serviced a
MAYTAG REFRIGERATOR
Model MSF22D4XAM01
Near Houston, TX 77023
Derrick
Job Details: 05/03/2024
Replace defective start device and capacitor unit is not working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model JS48PPDUDE00
Near Houston, TX 77055
Damarcus
Job Details: 05/03/2024
Order Part and reschedule ; ordrng 1 W10790817 (Icemaker)
We serviced a
KITCHENAID FREEZER
Model KRMF706EBS01
Near Houston, TX 77055
Damarcus
Job Details: 05/03/2024
"Order Part and reschedule ; ordrng 1 WPW10675033 (BOARD, CONTROL) and 1 WPW10624574 (Control) and 1 W10804160 (Control)"
We serviced a
JENNAIR REFRIGERATOR
Model JSC23C9EEM00
Near Houston, TX 77007
Damarcus
Job Details: 05/03/2024
FOUND drain line Need Service
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHB00
Near Houston, TX 77007
Damarcus
Job Details: 05/03/2024
Order Part and reschedule ; ordrng 1 W11395639 (Cover) and 1 W11533212 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Houston, TX 77024
Louis R
Job Details: 05/03/2024
Found bad water valve and bad heater in freezer door.
We serviced a
WHIRLPOOL DRYER
Model WGD90HEFW0
Near Bellaire, TX 77401
Louis R
Job Details: 05/03/2024
"Found bad control, UI, and burner assembly"
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Houston, TX 77096
Louis R
Job Details: 05/03/2024
Replaced bad wheel and idler.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Bellaire, TX 77401
Louis R
Job Details: 05/03/2024
Found bad latch. ; ordrng 1 W11513248 (Latch) and 1 W11513246 (Control) and 1 W11395618 (Capacitor)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Rosenberg, TX 77471
Russell
Job Details: 05/03/2024
"F7E1, F8E1, removed coins from groove between agitator, and basket. unit needs valve. DO NOT ORDER PART WITHOUT CUST AUTH.; rqstng P&A on 1 W11165546 (valve)"
We serviced a
AMANA DISHWASHER
Model ADB1400AMS1
Near Richmond, TX 77469
Russell
Job Details: 05/03/2024
"F4E3, F7E1, ran diag, cleared codes. reset heater circuit. unit needs sump assy.; ordrng 1 W11613570 (sump/motor assy)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Richmond, TX 77469
Russell
Job Details: 05/03/2024
"UNIT MUST BE COMPLETELY DEFROSTED TO REPAIR. unit needs defrost heater. thermistor, and control.; ordrng 1 W11650662 (heater/harness) and 1 W11558182 (control) and 1 WPW10384183 (thermistor)"