We serviced a
WHIRLLPOOL COOK TOP
Model WCG97US6HS
Near Booth, TX 77469
raul
Job Details: 05/04/2022
I adjusted the burner caps.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Cypress, TX 77433
kayla
Job Details: 05/04/2022
Replaced parts. Ran tests. All operations are correct. Mr approved.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS
Near Pearland, TX 77584
chris
Job Details: 05/04/2022
Waiting for an aig dispatch. Unit is under W11557000
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS00
Near Humble, TX 77396
leonard
Job Details: 05/04/2022
replaced warped left side freezer door bracket and checked operation. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Katy, TX 77494
raul
Job Details: 05/04/2022
Assisted MY
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS11
Near Cypress, TX 77429
donnie
Job Details: 05/04/2022
"Pulled wall oven microwave combo, replaced control,operations are correct now"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Tomball, TX 77375
donnie
Job Details: 05/04/2022
Need gear case; ordrng 1 W11423758 (Gearcase) and 1 W11239857 (Belt) and 1 W10721967 (Clutch) and 1 W11481722 (Actuator) and 1 W11026785 (Motor)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Cypress, TX 77429
kayla
Job Details: 05/04/2022
Replaced part. Ran diagnostics. All ops correct now.
We serviced a
AMANA RANGE
Model ACR4303MFB
Near Tomball, TX 77375
gary
Job Details: 05/04/2022
Replaced control and elements in unit. All functions checked ok at this time
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ01
Near Cypress, TX 77433
kayla
Job Details: 05/04/2022
Defrosted unit. All operations are correct. Temperatures adjusted. Mrs to monitor unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Tomball, TX 77377
gary
Job Details: 05/04/2022
Ran diagnostics ordering new user interface and re ordering Icemaker ; ordrng 1 W11557001 (Icemaker) and 1 W11330486 (Ui)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Hockley, TX 77447
gary
Job Details: 05/04/2022
"Ran diagnostics, ordering diffuser and harness assembly ; ordrng 1 W11317276 (Diffuser) and 1 W11581973 (Harness)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42FTS04
Near Cypress, TX 77433
kayla
Job Details: 05/04/2022
"Found temperatures to be correct on infrared thermometer in both sections. All other ops okay. Mr has to hit the reset button every other day so the temperatures can stay on his convenience setting. Ui panel continues to change settings on its own. Electronic issue. Mr approved repairs. Estimate: 129.95 service fee, 25 labor, 796.80 part, 78.52 tax, 1030.27 total.Ordering part. Mr paid service fee with check # 1033; ordrng 1 W10468947 (Ui Ctrl box asy)"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS2
Near Hockley, TX 77447
gary
Job Details: 05/04/2022
"Ran diagnostics, customer advised on functions and possible interface with ignitor. All functions checked ok at this time"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Houston, TX 77056
anthony
Job Details: 05/04/2022
Unit has been moved and they do not know where unit is.they will call back if they locate unit
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Katy, TX 77494
martin
Job Details: 05/04/2022
"Inspected DW and found disposal full of eggshells potentially clogging water from DW to drain into. Also found standing water with lots of greasy film on top of filters not allowing for proper drainage. C;eared disposal and cleaned inside of DW with filters. Ran diagnostics and filling up properly washing and draining properly. NOTE: Senior tenant was not aware of cleaning filter and also not willing to, she stated that maintenance needed to do that not her. I notified leasing office of situation because if not addressed will continue to happen."
We serviced a
WHIRLPOOL WASHER
Model MVWB850YW1
Near Houston, TX 77059
chris
Job Details: 05/04/2022
Found faulty drain pump part order ; ordrng 1 WPW10403802 (Drain pump)
We serviced a
WHIRLPOOL DRYER
Model MED5630HC0
Near Houston, TX 77059
chris
Job Details: 05/04/2022
Found faulty idler pulley. Part order ; ordrng 1 W10837240 (Idler)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Houston, TX 77003
ben
Job Details: 05/04/2022
replaced shorted spk module
We serviced a
KITCHENAID KITCHEN
Model KICU569XSS00
Near Houston, TX 77004
ben
Job Details: 05/04/2022
order parts; ordrng 1 W10396615 (display) and 1 W10857233 (module) and 1 W10885135 (module)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS05
Near Sugar Land, TX 77479
roosevelt
Job Details: 05/04/2022
ajusted shelves and all function ok
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Pearland, TX 77584
chris
Job Details: 05/04/2022
Replaced faulty heater. Unit is now working as intended no leaks at this time ; used 1 W11537778 (Heater) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Missouri City, TX 77459
roosevelt
Job Details: 05/04/2022
replaced bad actuator; used 1 W11481722 (ACTUATOR) from stock
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Missouri City, TX 77459
roosevelt
Job Details: 05/04/2022
bad gearcase; ordrng 1 w11423758 (gearcase) and 1 W11026785 (motor-drve) and 1 W10721967 (drive pulley) and 1 W11239857 (belt)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Houston, TX 77012
ricky
Job Details: 05/04/2022
found and replaced worn parts and cycled
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Houston, TX 77011
ricky
Job Details: 05/04/2022
found and replaced cracked valve
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Houston, TX 77004
ben
Job Details: 05/04/2022
checked unit cleared and reset the control and checked operation
We serviced a
JENN-AIR RANGE
Model JGRP648HL00
Near Houston, TX 77024
anthony
Job Details: 05/04/2022
Replaced shorted sensor and control but now there is an issue with ignition ; ordrng 1 WPW10511278 (DSI) and 1 W11355922 (Igniter) and 1 W11355923 (AM BOARD) and 1 W10878504 (Burner)
We serviced a
KITCHEN AID ICE MAKER
Model KUIX535HPA01
Near Houston, TX 77024
anthony
Job Details: 05/04/2022
Drain line on drain pump has been changed and also does not have the correct hose clamp that was installed from the factory customer is calling the installing company to have original hose and clamp put back onto unit
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Houston, TX 77005
anthony
Job Details: 05/04/2022
Sr 7733581261 spoke with tech line and was instructed to tell they customer to clean interior with baking soda paste and also do it with the unit at room temp and to call whirlpool to get a deodorizer to help odor. Customer is calling whirlpool to see about a different resolution
We serviced a
KITCHENAID ICE MACHINE
Model KUIO18NNZS2
Near Houston, TX 77019
ben
Job Details: 05/04/2022
order part; ordrng 1 1901A (pump)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Cypress, TX 77433
kayla
Job Details: 05/04/2022
"Helped DO uninstall unit to replace tub and all other parts.Explained to customer that the new doors are not like the older models where they sit all the way down to the ground.. these newer doors will be slightly tilted upwards from 90 degree angle and the customer will set the lower rack on top of the door as it is designed when opening. Mr does not agree with me and is not happy. After I helped DO replace parts, the new parts only made it worse by causing hinge noises. Mr is very angry now. Advised mr to contact Whirlpool."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Houston, TX 77098
ben
Job Details: 05/04/2022
checked unit reinstalled the door on the filter housing
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Conroe, TX 77304
james
Job Details: 05/04/2022
Adjsuted gasket at vent assembly. Ran test cycle and no leaks detected.
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW1
Near Houston, TX 77098
derrick
Job Details: 05/04/2022
Cleared blocked bottom lint filter housing and checked operation of unit ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Houston, TX 77081
ben
Job Details: 05/04/2022
reinstalled the mount screws
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Bellaire, TX 77401
anthony
Job Details: 05/04/2022
Tested emitter and receiver board all ok no problems customer to monitor unit
We serviced a
AMANA DRYER
Model NED4655EW1
Near Houston, TX 77096
anthony
Job Details: 05/04/2022
Needs parts; ordrng 1 WP3387134 (Fuse) and 1 W10857612 (Timer)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Missouri City, TX 77459
roosevelt
Job Details: 05/04/2022
checked and ajusted door spring and reset unit and all function ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Cypress, TX 77433
kayla
Job Details: 05/04/2022
Helped DO replace freezer door. Ran tests. All ops correct.
We serviced a
WHIRLPOOL RANGE
Model WRF555SDFZ11
Near Richmond, TX 77407
martin
Job Details: 05/04/2022
"Arrived at customer home and fridge was cooling properly at this time. Customer stated that a week ago he experienced what he thought was compressor trying to start but failed and beginning to warm up. Replaced start device and capacitor with truck stock Left unit working and cooling as intended at this time. ; ordrng 1 W11092533 (start device), used 1 WPW10350564 (Capacitor) from stock"
We serviced a
WHIRLPOOL OVEN
Model WGE320M0BS3
Near Park Row, TX 77494
martin
Job Details: 05/04/2022
"Inspected Range and spark igniters working properly at this time, but customer worried that in the near future it would spark by itself randomly. I quote him to replace spark module. He approved. I replaced it with truck stock WP6610341; used 1 WP6610341 (Spark module) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Katy, TX 77494
martin
Job Details: 05/04/2022
Inspected fridge and found freezer door seal with Gap creating frost inside freezer compartment. Also found ice maker fill tube frozen possibly creating water overflow or overspill adding to frost issue. Cleared frozen ice and heated door gasket for a tighter seal around door. Uploaded pictures for documentation
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Katy, TX 77494
martin
Job Details: 05/04/2022
"Replaced filter drier, vacuumed and recharged to specifications. Unit showing proper frost patterns and cooling at this time."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Porter, TX 77365
leonard
Job Details: 05/03/2022
"replaced broken dispenser and upper rack stop and friction pads and checked operation. ck ok; used 1 WPW10671905 (DISPENSER), 2 WP8268961 (PAD), and 1 WPW10082861 (STOP) from stock"
We serviced a
WHIRLPOOL M/W OTR
Model MH31017HB04
Near Cypress, TX 77433
donnie
Job Details: 05/03/2022
Relay stuck on control board ; ordrng 1 W11552018 (Board)
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW01
Near Texas City, TX 77591
miguel
Job Details: 05/03/2022
order part; ordrng 1 wpw10383615 (thermistor)
We serviced a
WHIRLPOOL DRYER
Model WED6120HW2
Near Texas City, TX 77591
miguel
Job Details: 05/03/2022
order part; ordrng 1 W11419058 (cntrl pnl) and 1 W11525997 (cntrl)
We serviced a
WHIRLPOOL FREEZER
Model WRF767SDHZ03
Near Manvel, TX 77578
alfredo
Job Details: 05/03/2022
"Found faulty Icemaker fill tube removed article from fill tube unit is now working as intended, no leaks at this time"
We serviced a
WHIRLPOOL OVEN
Model WFG505M0BS3
Near The Woodlands, TX 77375
kayla
Job Details: 05/03/2022
Found no leaks at this time. Smell Caused by sensitivity converting from electric. All operations are correct.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Atascocita, TX 77346
leonard
Job Details: 05/03/2022
replaced faulty drain pump and ran test cycle. test ok; used 1 W10876537 (DRAINPUMP) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS07
Near Cypress, TX 77433
kayla
Job Details: 05/03/2022
Replaced part. All operations are correct. Mr aware to leave door close the rest of the day.
We serviced a
WHIRLPOOL DISHWASHER
Model KUDS01DLSP3
Near Houston, TX 77030
ben
Job Details: 05/03/2022
checked unit found the water inlet leaking the customer will call back to repair
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC503ESS01
Near Bellaire, TX 77401
ben
Job Details: 05/03/2022
checked unit found the wire harness at the bottom of the frezer door broken the customer declined the repair
We serviced a
WHIRLPOOL DRYER
Model WGD5620HW1
Near Houston, TX 77081
ben
Job Details: 05/03/2022
checked unit found the control board shorted the customer does not want the unir repaired
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS01
Near Bellaire, TX 77401
ben
Job Details: 05/03/2022
replaced shorted led module in the frezer; used 1 W11462342 (MODULE) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS04
Near Houston, TX 77031
anthony
Job Details: 05/03/2022
Needs parts; ordrng 1 W11346623 (Filter head)
We serviced a
JENNAIR OVEN
Model JJW2830IM00
Near Spring, TX 77382
james
Job Details: 05/03/2022
Assisted Tech JP with repair
We serviced a
WHIRLPOOL WASHER
Model CAE2795FQ1
Near Sugar Land, TX 77478
roosevelt
Job Details: 05/03/2022
checked and removed stuck sock from drian pump
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Sugar Land, TX 77479
roosevelt
Job Details: 05/03/2022
cleared drian tube out
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW2
Near Sugar Land, TX 77479
roosevelt
Job Details: 05/03/2022
replaced bad gearcase
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Sugar Land, TX 77479
roosevelt
Job Details: 05/03/2022
bad control; ordrng 1 w11419171 and 1 w11478526
We serviced a
WHIRLPOOL DRYER
Model WGD6120HC0
Near Fresno, TX 77545
roosevelt
Job Details: 05/03/2022
customer needs to have vents cleaned out no airflow
We serviced a
KITCHEN AID OVEN
Model KODT100ESS04
Near Cypress, TX 77433
kayla
Job Details: 05/03/2022
Replaced parts. All operations are correct. Mr aware cosmetic damage will not be covered under warranty.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF550SAHB
Near Houston, TX 77015
ricky
Job Details: 05/03/2022
new parts failed; ordrng 1 w11230393 and 1 w11230457
We serviced a
AMANA DRYER
Model NED4655EW1
Near Houston, TX 77072
derrick
Job Details: 05/03/2022
Unit is working normally but consumer needs to have vent cleaned
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Houston, TX 77030
derrick
Job Details: 05/03/2022
Consumer is going to record noise. Could not get unit to duplicate; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Hockley, TX 77447
gary
Job Details: 05/03/2022
"Replaced housing, customer advised once more on unit functions. Documented with tech line. Unit working as designed SR 7733573144"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Hockley, TX 77447
gary
Job Details: 05/03/2022
"Ran diagnostics, customer advised on issue with voltage from plug in home. Unit checked ok at this time"
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC704FPS03
Near Houston, TX 77077
jerrell
Job Details: 05/03/2022
Need to order; ordrng 1 W11557001 (ICEMAKER)
We serviced a
WHIRLPOOL RANGE
Model WOS31ESOJS01
Near Pearland, TX 77581
johnny
Job Details: 05/03/2022
Found loose connection at control board readjusted connection unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Roman Forest, TX 77357
leonard
Job Details: 05/03/2022
opened regulator shut off valve and adjusted air shutter for proper flame. ck ok
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Porter, TX 77365
leonard
Job Details: 05/03/2022
adjusted simmer flames on all burners and checked all operations. ck ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Spring, TX 77373
donnie
Job Details: 05/03/2022
"Removed drain pump, removed object from drain pump. Operations are correct now"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM05
Near Cypress, TX 77433
donnie
Job Details: 05/03/2022
Need evap thermistor ; ordrng 1 W11545823 (Harness)
We serviced a
GLADIATOR FREEZER
Model GAFZ30FDGB00
Near Houston, TX 77339
donnie
Job Details: 05/03/2022
Helped LV repair refrigerator
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Friendswood, TX 77546
johnny
Job Details: 05/03/2022
Closing per office
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Porter, TX 77365
leonard
Job Details: 05/03/2022
adjusted bake burner air shutter for proper flame and checked all operations. ck ok
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Humble, TX 77346
leonard
Job Details: 05/03/2022
adjusted simmer flames on rt. and left front burners and checked all others. ck ok
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Atascocita, TX 77346
leonard
Job Details: 05/03/2022
adjusted simmer flames on all burners. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Houston, TX 77089
chris
Job Details: 05/03/2022
Found faulty thermistor and control part order ; ordrng 1 W11566891 (Control) and 2 WP2188820 (Thermistor)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB04
Near Houston, TX 77047
chris
Job Details: 05/03/2022
Found bad connection at start device causing compressor to not come on. Reinstalled loose connection. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Atascocita, TX 77346
leonard
Job Details: 05/03/2022
checked unit and ordered parts for repair. Customer advised unit has been replaced. returning parts
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HV06
Near Pearland, TX 77584
johnny
Job Details: 05/03/2022
Found brunt diode replaced diode unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Houston, TX 77047
chris
Job Details: 05/03/2022
Found blockage in drain pump housing. Removed blockage. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Pearland, TX 77581
chris
Job Details: 05/03/2022
Found faulty control part order ; ordrng 1 W11510463 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRSA15SNHN01
Near Houston, TX 77075
chris
Job Details: 05/03/2022
Found faulty compressor and possible sealed system obstruction. Customer to call whirlpool for resolution or customer to buy new unit
We serviced a
WHIRLPOOL DRYER
Model WGD6120HC1
Near Kemah, TX 77565
johnny
Job Details: 05/03/2022
Found faulty manifold part order no return date ; saved tckt
We serviced a
KITCHENAID DISHWASHER
Model KDTM404EBS3
Near Cypress, TX 77433
kayla
Job Details: 05/03/2022
Returning parts. Unit replaced. No service longer needed. Close out.
We serviced a
MAYTAG WASHER
Model MVWC565FW
Near Pearland, TX 77581
johnny
Job Details: 05/03/2022
Found loose connection at water valve readjusted connection unit is working as intended no issues found at this time
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Houston, TX 77058
chris
Job Details: 05/03/2022
Replaced faulty GEARCASE. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL WASHER
Model CHW8990CW0
Near Houston, TX 77043
jerrell
Job Details: 05/03/2022
Installed listed parts all test normal.
We serviced a
WHIRLPOOL RANGE
Model WFG505 0BS3
Near Needville, TX 77461
raul
Job Details: 05/03/2022
Will need an oven gas valve (wp98014893) customer will contact whirlpool to see if theyre going to replace it.
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYMS4
Near Houston, TX 77030
anthony
Job Details: 05/03/2022
Needs part per customer ; ordrng 1 W10882923 (Ice maker)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Shenandoah, TX 77385
james
Job Details: 05/03/2022
Checked unit and replaced heater element per Technical Service Pointer #: W11540964Special Project code S17304.Assisted by Tech JP; used 1 W11537778 (HEATER) from stock
We serviced a
KITCHEN AID DISHWASHER
Model .
Near Houston, TX 77056
anthony
Job Details: 05/03/2022
Needs parts; ordrng 1 W11259786 (Track) and 1 W11259785 (Track)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS06
Near Houston, TX 77007
anthony
Job Details: 05/03/2022
Needs parts; ordrng 1 W11243624 (Cover) and 1 WP12575502 (Switch) and 1 W11243624 (Cover) and 1 W11524655 (Valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM02
Near Houston, TX 77057
anthony
Job Details: 05/03/2022
Customer stats that he will call and see if he can get unit replaced
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Needville, TX 77461
raul
Job Details: 05/03/2022
Will need a thermostat ; ordrng 2 Wp3387134 (Thermostat fix)s
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Cypress, TX 77433
donnie
Job Details: 05/03/2022
Unit needs comp and evap.; ordrng 1 W10832994 (Comp) and 1 W11492867 (Ref evap) and 1 Wpw10608485 (Freezer evap)