We serviced a
WHIRLPOOL DRYER
Model MEDC215EW1
Near Missouri City, TX 77459
roosevelt
Job Details: 10/07/2022
bad timer and customer not fixing
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Missouri City, TX 77459
roosevelt
Job Details: 10/07/2022
replaced heater; used 1 W11537778 (HEATER) from stock
We serviced a
WHIRLPOOL FREEZER
Model WRB543CMJZ00
Near Houston, TX 77089
chris
Job Details: 10/07/2022
Replaced faulty compressor and evaporator unit is now working as intended no leaks at this time
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Friendswood, TX 77546
chris
Job Details: 10/07/2022
Found faulty control board part order ; ordrng 1 W11533213 (Control)
We serviced a
WHIRLPOOL OVEN
Model WOS51EC7HS
Near Brookshire, TX 77423
martin
Job Details: 10/06/2022
Inspected oven and found temperature setting was set to read Celsius Changed to Fahrenheit and showed customer how to adjust if needed. Checked that oven reached pre heated temperatures to 350 Working properly now
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Pattison, TX 77423
martin
Job Details: 10/06/2022
Inspected dryer and found unit heating properly but found airflow restriction Showed customer the difference of airflow with vent hose ON/OFF Advised her that vent ductwork will have to be cleared for the dryer to work as intended
We serviced a
AMANA RANGE
Model ACR4303MFB4
Near Brookshire, TX 77423
martin
Job Details: 10/06/2022
"Needs control board,element,bowl and receptacles; ordrng 1 W11536794 (Control board) and 1 W11396790 (LF BURNER) and 1 WPW10196405 (DRIP BOWL) and 2 814399 (RECEPTACLE)s"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Katy, TX 77449
martin
Job Details: 10/06/2022
Replaced parts list and tested Working as intended now
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Houston, TX 77045
roosevelt
Job Details: 10/06/2022
checked and customer needs defrost unit
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS01
Near Houston, TX 77042
jerrell
Job Details: 10/06/2022
Need to order; ordrng 1 W11346623 (HEAD-FILTR) and 1 WPW10420083 (Water valve)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Porter, TX 77365
leonard
Job Details: 10/06/2022
order parts; ordrng 1 W10909088 (dishrack upper) and 4 W10888592 (wheels)s
We serviced a
JENNAIR REFRIGERATOR
Model JS42PPDUDE01
Near Cypress, TX 77429
kayla
Job Details: 10/06/2022
Replaced part. All operations are correct. Customer approved.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Spring, TX 77373
kayla
Job Details: 10/06/2022
Replaced parts. All operations are correct. Customer to monitor unit.
We serviced a
WHIRLLPOOL REFRIGERATOR
Model WRS321SDHD08
Near Katy, TX 77494
martin
Job Details: 10/06/2022
Replaced parts list
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Richmond, TX 77407
martin
Job Details: 10/06/2022
Replaced parts list Tested and working properly No leaks
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Richmond, TX 77407
martin
Job Details: 10/06/2022
"Needs drain pump,control board,lid switch and water valve ; ordrng 1 W11307244 (Lid switch) and 1 W10919003 (Drain pump) and 1 W11498190 (Control board) and 1 W11038689 (Water valve), used 1 W11428524 (Capacitor), and 1 W10913953 (Actuator) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Richmond, TX 77406
martin
Job Details: 10/06/2022
Replaced 2 knobs ; used 2 WPW10339442 (Range knobs) from stock
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Richmond, TX 77406
martin
Job Details: 10/06/2022
Inspected dryer and found improper voltage coming into wall outlet Informed customer of findings and advised she have her breaker replaced and or electrical wiring inspected and corrected for the dryer to receive the 240v it requires to proper properly
We serviced a
KITCHEN AID REFRIGERATOR
Model KRSC703HPS04
Near Houston, TX 77098
ben
Job Details: 10/06/2022
reorder part; ordrng 1 w11390070 (door)
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW0
Near Houston, TX 77019
ben
Job Details: 10/06/2022
order parts; ordrng 1 w11454734 (gearcase) and 1 W10721967 (drive pulley)
We serviced a
WHIRLPOOL DRYER
Model WED4985EW0
Near Houston, TX 77098
ben
Job Details: 10/06/2022
replaced the front panel
We serviced a
JENN-AIR OVEN
Model JJW2830WS00
Near Houston, TX 77005
ben
Job Details: 10/06/2022
two man with DW
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC400EWH
Near Houston, TX 77030
ben
Job Details: 10/06/2022
replaced shorted ice maker
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW2
Near Houston, TX 77004
ben
Job Details: 10/06/2022
checked unit found the control board shorted. the customer will call back to repair. part 239.95 lab. 249.95 tax 40.41 tol. 530.31
We serviced a
WHIRLPOOL DRYER
Model WED9550WL2
Near Houston, TX 77056
anthony
Job Details: 10/06/2022
Replaced bracket pulley rollers and blower wheel all ok no problems
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPA00
Near Houston, TX 77024
anthony
Job Details: 10/06/2022
Replaced faulty faulty water valve all ok no problems
We serviced a
JENN-AIR DISHWASHER
Model JDB9000CWP3
Near Bellaire, TX 77401
anthony
Job Details: 10/06/2022
Needs parts; ordrng 1 WPW10605057 (Pump)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HBL0
Near Houston, TX 77096
anthony
Job Details: 10/06/2022
Reset control and tested heater all ok no problems
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Missouri City, TX 77459
derrick
Job Details: 10/06/2022
Order parts; ordrng 1 W11370574 (Compressor)
We serviced a
JENN-AIR OVEN
Model JJW2830WS00
Near Houston, TX 77005
derrick
Job Details: 10/06/2022
Repaired vibrating motor and checked operation of unit ok
We serviced a
WHIRLPOOL KITCHEN
Model WDT730PAHZ0
Near Houston, TX 77053
roosevelt
Job Details: 10/06/2022
replaced pum and motor
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ
Near Missouri City, TX 77489
roosevelt
Job Details: 10/06/2022
ajusted loose switch
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Arcola, TX 77583
roosevelt
Job Details: 10/06/2022
"bad pump and control and filter; ordrng 1 w11543998 and 1 w11614635 and 1 w11399437, used 1 W11394572 (LATCH), and 1 W11457841 (STRIKE) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED6120HW1
Near Arcola, TX 77583
roosevelt
Job Details: 10/06/2022
called tech line and spoke with cliff and found that unit is dropping power and needs 240 to run and onlyn has 186 file # is 7734756269; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Arcola, TX 77583
roosevelt
Job Details: 10/06/2022
replaced motor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Arcola, TX 77583
roosevelt
Job Details: 10/06/2022
checked and removed ice build up and all function ok
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS
Near Missouri City, TX 77459
roosevelt
Job Details: 10/06/2022
replaced glass door
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Spring, TX 77389
kayla
Job Details: 10/06/2022
Ordering part.; ordrng 1 W11557001 (Ice maker asy)
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Houston, TX 77084
jerrell
Job Details: 10/06/2022
Need to reschedule to call Techline while in home; O-emld tckt
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Katy, TX 77494
martin
Job Details: 10/06/2022
Customer complaint is that dryer feet not leveled and machine is wobbly Adjusted height and secured unit
We serviced a
WHIRLPOOL DRYER
Model MED6230RHW1
Near Houston, TX 77084
jerrell
Job Details: 10/06/2022
Ran diagnostics reset controls and settings adjust the dryer moisture sensor all test normal.
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LS1
Near Houston, TX 77019
anthony
Job Details: 10/06/2022
Cleared error and retested unit all ok no problems
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW3
Near Houston, TX 77027
anthony
Job Details: 10/06/2022
Repaired door hinge to allow door to close all ok no problems
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Roman Forest, TX 77357
leonard
Job Details: 10/06/2022
tightened loose black wire connection at junction box and ran test cycle. test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Houston, TX 77036
derrick
Job Details: 10/06/2022
Unit needs another compressor. Consumer does not want another one ordered but wants unit replaced because they said Whirlpool told them they would; ordrng 1 W11370574 (Compressor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ04
Near Spring, TX 77373
donnie
Job Details: 10/06/2022
Need company evap; ordrng 1 W10507884 (Comp) and 1 Wp2188822 (Evap)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW
Near Seabrook, TX 77586
johnny
Job Details: 10/06/2022
Closing per office
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Houston, TX 77024
anthony
Job Details: 10/06/2022
Needs parts; ordrng 1 W11167902 (Evap cover)
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ00
Near Houston, TX 77057
jerrell
Job Details: 10/06/2022
Tech to close ticket per office
We serviced a
WHIRLPOOL MICROWAVE
Model IMBS104GSS00
Near Houston, TX 77024
anthony
Job Details: 10/06/2022
Needs display board; ordrng 1 W11160286 (Control)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Fulshear, TX 77441
raul
Job Details: 10/06/2022
Replaced bottom plate and wrapper
We serviced a
WHIRLPOOL WASHER
Model MVWB965HW
Near Houston, TX 77041
Louis R
Job Details: 10/06/2022
Replaced broken led module
We serviced a
WHIRLPOOL WASHER
Model CAE2795FQ1
Near Houston, TX 77092
Louis R
Job Details: 10/06/2022
Replaced bad control relay and latch. Unit operating as normal
We serviced a
WHIRLPOOL WASHER
Model MVWP576KW1
Near Houston, TX 77092
Louis R
Job Details: 10/06/2022
Replace bad control rely and latch. Unit operating as normal
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFN502ESS02
Near Houston, TX 77044
donnie
Job Details: 10/06/2022
"Replaced lights,operations are correct now"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near New Caney, TX 77357
leonard
Job Details: 10/06/2022
"replaced broken lid strike and broken leveling leg and ran test cycle. test ok; used 1 W11457841 (STRIKE), and 1 W11213957 (FEET-LVLNG) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Humble, TX 77346
leonard
Job Details: 10/06/2022
replaced broken lid latch strike and ran test cycle. test ok; used 1 W11457841 (STRIKE) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Humble, TX 77339
donnie
Job Details: 10/06/2022
Need ice maker ; ordrng 1 W11546935 (Icemaker)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Dickinson, TX 77539
miguel
Job Details: 10/06/2022
checked over unit. found freon leak on hi side in cabinet. per Robert @ tech line going in for review. sr#7734760168
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Humble, TX 77346
leonard
Job Details: 10/06/2022
replaced heater per special project#s17304. ck ok; used 1 W11537778 (HEATER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFN502ESS02
Near Houston, TX 77044
leonard
Job Details: 10/06/2022
assisted Donnie
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Conroe, TX 77306
james
Job Details: 10/06/2022
Checked unit and replaced shorted control. Ran several test cycles and unit checks ok.
We serviced a
WHIRLPOOL RANGE GAS
Model WFG320M0BS3
Near Roman Forest, TX 77357
leonard
Job Details: 10/06/2022
adjusted left rear burner head and cap and adjusted simmer flames on rt. and left front burners and checked all operations. ck ok unable to duplicate sparking or tripping breaker
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Roman Forest, TX 77357
leonard
Job Details: 10/06/2022
repaired loose black wire connection to control board and ran test cycle. test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Spring, TX 77373
Gary L
Job Details: 10/06/2022
Ordering parts ; ordrng 1 Wpw10384183 (Thermistor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHMO8
Near Friendswood, TX 77546
chris
Job Details: 10/06/2022
Found faulty control and thermistor part order ; ordrng 2 WPW10384183 (Thermistor)s and 1 W11546609 (Control)
We serviced a
KITCHENAID RANGE
Model WFG975H0HZ2
Near Montgomery, TX 77356
james
Job Details: 10/06/2022
Order part reschedule with customer; ordrng 1 W11106273 (glass-door)
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Montgomery, TX 77316
james
Job Details: 10/06/2022
Checked unit and found scratch on top and on front panel. Documented with Kenia at Trade Partners and advised cosmetic damage is not covered after 30 days. Issuer SR# 7734759408
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Montgomery, TX 77356
james
Job Details: 10/06/2022
Checked unit and replaced shorted UI. Ran auto test cycle and unit checks ok.
We serviced a
WHIRLPOOL OVEN
Model WEG745H0LZ1
Near Cypress, TX 77433
kayla
Job Details: 10/06/2022
Replaced part. All operations are correct.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH54521JZ00
Near Cypress, TX 77433
kayla
Job Details: 10/06/2022
"Replaced parts. All operations are correct. Customer approved.; used 1 8206232A (Bulb), and 1 W10210871 (Socket) from stock"
We serviced a
WHIRLPOOL DRYER
Model MGD8630HC1
Near Montgomery, TX 77356
james
Job Details: 10/06/2022
Checked unit and replace leaky burner assembly. Unit checks ok and no leaks detected. Assisted by Tech JP
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Houston, TX 77345
donnie
Job Details: 10/06/2022
"Rebooted unit ,ran calibration cycle, ran auto diagnostics, operations are correct now"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Houston, TX 77345
donnie
Job Details: 10/06/2022
Replaced electronics and gearcase. Operations are correct now
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Houston, TX 77021
ricky
Job Details: 10/06/2022
found and replaced noisey comp
We serviced a
WHIRLPOOL DRYER
Model WED4616FW0
Near Houston, TX 77015
ricky
Job Details: 10/06/2022
found incorrect voltage to unit
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Baytown, TX 77521
ricky
Job Details: 10/06/2022
found an resecured cam nut and cycled
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Highlands, TX 77562
ricky
Job Details: 10/06/2022
found and cleared clogged blower
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Crosby, TX 77532
ricky
Job Details: 10/06/2022
found and replaced bad coupler
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Richmond, TX 77406
raul
Job Details: 10/06/2022
Upon arrival customer mention that their builder have gone to check the vent pipe exhaust and that everything was fine. I then checked the suction of dryer connected to vent and their is still poor air circulation. I removed the vent hose and checked the air circulation and it was much better. I explained to customer that their is still air restriction happening in the vent that its not the dryer. I called tech line to document finding. SR 7734759739
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Richmond, TX 77407
raul
Job Details: 10/06/2022
I inspected ice door and its working normally. I then asked customer if he uses crush ice and he said yes. I then explained that its recommended to run a cup of cubes afterwards to removed any small pieces of ice getting stuck and causing ice to get stuck in between ice door.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Houston, TX 77043
Louis R
Job Details: 10/06/2022
Fixed unit trim
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Richmond, TX 77407
raul
Job Details: 10/06/2022
Replaced motor and i didnt have to use blower wheel. Also after replacing motor the unit tripped breaker. I went outside and felt breaker hot to the touch. I then unplug dryer and breaker would still not allow to reset. After it cool for a few minutes then it reset. I explained to customer breaker needs to be looked at by electrician.
We serviced a
WHIRLPOOL FREEZER
Model WRS555SIHZ
Near Houston, TX 77089
chris
Job Details: 10/06/2022
Assisted tech jc
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS
Near Dickinson, TX 77539
miguel
Job Details: 10/06/2022
checked over unit. found bad recirculating pump. instaled new recirculating pump. unit working as designed.
We serviced a
WHIRLPOOL ICE MACHINE
Model MIM1555ZRS
Near San Leon, TX 77539
miguel
Job Details: 10/06/2022
checked over unit. found bad condensation pump. cust decline est
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Stafford, TX 77477
roosevelt
Job Details: 10/06/2022
checked and reset unit and all function worked ok
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Jersey Village, TX 77040
Louis R
Job Details: 10/06/2022
Replaced bad control board
We serviced a
WHIRLPOOL MICROWAVE
Model IMBS104GSS00
Near Houston, TX 77024
anthony
Job Details: 10/06/2022
Needs display board; ordrng 1 W11160286 (Control)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Houston, TX 77072
derrick
Job Details: 10/06/2022
Order parts; ordrng 1 W11219115 (Tub) and 1 W11089264 (Filter) and 1 8533928 (Screw) and 1 W10625252 (Screw) and 1 W10821990 (Agitator) and 1 W11284133 (Retainer)
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Cypress, TX 77433
kayla
Job Details: 10/06/2022
Explained to customer how settings work and advised on user care guide/owners manual. All operations are correct. Unit working as designed.
We serviced a
WHIRLPOOL WASHER
Model MVW7230HC0
Near Houston, TX 77089
chris
Job Details: 10/06/2022
Replaced faulty slider. Unit is now working as intended no leaks at all this time
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDM2
Near Tomball, TX 77377
gary
Job Details: 10/06/2022
"Adjusted issue with top rack, all functions checked ok at this time"
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Magnolia, TX 77354
gary
Job Details: 10/06/2022
"Replaced cutoff and thermostat assembly in unit, and customer advised on functions. Checked ok at this time"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near The Woodlands, TX 77380
Gary L
Job Details: 10/06/2022
Ordering parts ; ordrng 1 W11109499 (Drier)
We serviced a
JENN-AIR RANGE
Model JGRP430HL01
Near Houston, TX 77014
Gary L
Job Details: 10/06/2022
Found rack not fitting on each slot in oven. Racks are hard to slide in certain spots in the oven. Normal operation per techline
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Houston, TX 77038
Gary L
Job Details: 10/06/2022
Found restriction at drier. Removed Freon from unit. Removed and replaced drier. Recharged system ; used 1 W10143579 (Drier) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB2
Near Houston, TX 77016
Gary L
Job Details: 10/06/2022
Found shorted relay on control board. Removed and replaced control board and checked operation
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Magnolia, TX 77354
gary
Job Details: 10/06/2022
Replaced shield assembly in unit. All functions checked ok at this time
We serviced a
WHIRLPOOL DRYER
Model WED4616FW0
Near Magnolia, TX 77354
gary
Job Details: 10/06/2022
"Ran diagnostics, adjusted loose connector all functions checked ok at this time"