We serviced a
JENN-AIR RANGE
Model JGC8430BDS
Near Houston, TX 77007
Louis R
Job Details:
11/27/2023
RF burner igniter is bad. Parts are rusted and may break during repair.
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Houston, TX 77007
Louis R
Job Details:
11/27/2023
LABOR# W19if60NL2 replaced tub
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Richmond, TX 77407
raul
Job Details:
11/27/2023
Replaced pump and motor
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Richmond, TX 77406
raul
Job Details:
11/27/2023
Will need top left hinge cover ; ordrng 1 W11574772 (Left Hinge cover)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ17
Near Houston, TX 77059
angel
Job Details:
11/27/2023
Removed debris from evaporator fan housing all ok no problems
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ06
Near Houston, TX 77062
angel
Job Details:
11/27/2023
Replaced faulty control all ok no problems
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Houston, TX 77062
angel
Job Details:
11/27/2023
1150 replaced faulty support all ok no problems
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Dayton, TX 77535
ricky
Job Details:
11/27/2023
found and replaced parts
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Sugar Land, TX 77498
roosevelt
Job Details:
11/27/2023
checkecd and all function working as designed advised customer to move vegetables to a different side of refrigerator customer didnt wont to do that from dirrect flow of air. called tpps and spoke with tykia because customer said that he will keep calling back advised tpps im not going back to this customer file# is 7737304951
We serviced a
WHIRLPOOL REFRIGERATOR
Model ASI2575GRS08
Near Houston, TX 77045
roosevelt
Job Details:
11/27/2023
checked and reconnected line fill line and all function ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Houston, TX 77045
roosevelt
Job Details:
11/27/2023
replaed bad valve per tech line
We serviced a
MAYTAG WASHER
Model MVW7232HW
Near Alvin, TX 77511
chris
Job Details:
11/27/2023
Found faulty control and user interface part order ; ordrng 1 W11478526 (User interface) and 1 W11624943 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Alvin, TX 77511
chris
Job Details:
11/27/2023
"Replaced faulty control, heater and thermistor. Unit is now working as intended no leaks at this time"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Alvin, TX 77511
chris
Job Details:
11/27/2023
Replaced faulty compressor. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Katy, TX 77494
martin
Job Details:
11/27/2023
Needs air diffuser ; ordrng 1 W11236851 (Diffuser)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Brookshire, TX 77423
martin
Job Details:
11/27/2023
Ran diagnostics and no codes found Per customer admission she was washing couple sheets when machine was shakingAdvised to load properly and to monitor when it happens to adjust loads accordingly Unit had unbalanced loads
We serviced a
WHIRLPOOL MICROWAVE
Model WML75011HZ09
Near Richmond, TX 77406
raul
Job Details:
11/27/2023
I adjusted interlock switches and unit is now working properly
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Fulshear, TX 77441
raul
Job Details:
11/27/2023
Assisted MY
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW04
Near Sugar Land, TX 77498
raul
Job Details:
11/27/2023
Replaced bulb
We serviced a
MAYTAG DRYER
Model MGD6230RHW1
Near Friendswood, TX 77546
angel
Job Details:
11/27/2023
Reset main control and cleared error if issue returns it will need main motor and blower wheel
We serviced a
WHIRLPOOL DISHWASHER
Model WDPA70SAMZ2
Near League City, TX 77573
angel
Job Details:
11/27/2023
Spoke with tech-line and the unit is operating as designed and the 3rd row issue has no active repair at this time. They understand the issue with the water coming out after the cycle is complete and said that this model may not be the one they want due to that feature. Customer will need to contact customer service at 1800-253-1301 for further assistance. sr 7737873526
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near League City, TX 77573
angel
Job Details:
11/27/2023
Sr 7737825909 unit is deemed not repairable customer will be contacted by whirlpool between 3-5 business days about next step
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Houston, TX 77053
roosevelt
Job Details:
11/27/2023
called tech line and s
We serviced a
WHIRLPOOL FREEZER
Model WRS555SIHZ
Near Missouri City, TX 77459
roosevelt
Job Details:
11/27/2023
replaced broken switches
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPA
Near Fulshear, TX 77441
martin
Job Details:
11/27/2023
Inspected and found ice bin full and setting set on MAX ICE Advised customer to change back to normal ice and monitor Customer thinks something is wrong I will order water valve and recirculating pump Informed customer to monitor if issue corrects itself parts will not be needed ; ordrng 1 W11542867 (Recirculating pump) and 1 W10897719 (Water valve)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Fulshear, TX 77441
martin
Job Details:
11/27/2023
"Replaced compressor, evaporator and drier"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Fulshear, TX 77441
martin
Job Details:
11/27/2023
"Found codes F6E3 and F7E4Will order motor,rotor,clutch and slider ; ordrng 1 W11195971 (Motor) and 1 W11260238 (Rotor) and 1 W10754448 (Clutch) and 1 W10734521 (Slider)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Houston, TX 77008
Louis R
Job Details:
11/27/2023
Replaced bad door switch; used 1 W11396033 (Switch) from stock
We serviced a
KITCHENAID ICE MACHINE
Model KUID308HPS00
Near Houston, TX 77056
Louis R
Job Details:
11/27/2023
Replaced bad valve; used 1 W10897719 (Valve) from stock
We serviced a
WHIRLPOOL FREEZER
Model WRB322DMBM03
Near Houston, TX 77057
Louis R
Job Details:
11/27/2023
Needs water valve; ordrng 1 W11519244 (Valve)
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Houston, TX 77056
Louis R
Job Details:
11/27/2023
Found bad timer; ordrng 1 W11625516 (Start) and 1 W11685947 (Timer)
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Porter, TX 77365
leonard
Job Details:
11/22/2023
checked unit and ran recalibration and test cycle.all tested ok and no error codes stored. advised customer on loading and cycle selection and detergent usage and on running clean cycle.
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI95X15HZ
Near Houston, TX 77024
jerrell
Job Details:
11/22/2023
Unit not accessible for repairs needed ; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Arcola, TX 77583
roosevelt
Job Details:
11/22/2023
replaced parts per tech line
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMHZ00
Near Dickinson, TX 77539
donnie
Job Details:
11/22/2023
Removed freezer door and freezer basket. Replaced icemaker.
We serviced a
KITCHENAID ICE MACHINE
Model KUID308HPS01
Near Houston, TX 77025
Clayton
Job Details:
11/22/2023
per the customer the unit is working and making ice
We serviced a
WHIRLPOOL COOKTOP
Model W5CE1522FB01
Near Houston, TX 77004
Louis R
Job Details:
11/22/2023
Order parts; ordrng 1 Wp3191049 (Front switch) and 1 Wp3191050 (Back switch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Hockley, TX 77447
gary
Job Details:
11/22/2023
"Ran diagnostics, customer advised on issue with door. Ordering replacement pending further action ; ordrng 1 W11435353 (Door)"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Hockley, TX 77447
gary
Job Details:
11/22/2023
"Ran diagnostics, ordering replacement basket per service pointer. Pending further action ; ordrng 1 W11172199 (Basket)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Arcola, TX 77583
roosevelt
Job Details:
11/22/2023
replaced control
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Arcola, TX 77545
roosevelt
Job Details:
11/22/2023
replaced control
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Missouri City, TX 77459
roosevelt
Job Details:
11/22/2023
chedcked and found that customer didnt ajust blanket that was off balance all function ok
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Hockley, TX 77447
gary
Job Details:
11/22/2023
"Ran diagnostics, reset and calibrated unit. All functional checked ok at this time"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Houston, TX 77040
jerrell
Job Details:
11/22/2023
Need to order; ordrng 1 WPW10466675 (Compressor) and 1 WPW10608485 (Evaporator)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW3
Near Sugar Land, TX 77498
roosevelt
Job Details:
11/22/2023
chedked and reconnected loose connection
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Hitchcock, TX 77563
donnie
Job Details:
11/22/2023
"Removed freezer door, freezer basket. Replaced icemaker"
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Santa Fe, TX 77510
donnie
Job Details:
11/22/2023
Busted wash plate out of washer. Drove gear case out of basket.
We serviced a
JENNAIR OVEN
Model JJW3830LM00
Near Spring, TX 77379
Gary L
Job Details:
11/22/2023
Assisted tech in repairing oven
We serviced a
WHIRLPOOL WASHER
Model n/a
Near Houston, TX 77090
Osiel
Job Details:
11/22/2023
"not getting 120v at outlet, need electrician"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD708MSS00
Near Houston, TX 77025
Clayton
Job Details:
11/22/2023
checked unit purged the sealed system and recherged the unit
We serviced a
WHIRLPOOL WASHER
Model WTW8120HW0
Near Magnolia, TX 77355
gary
Job Details:
11/22/2023
"Ran diagnostics, replaced bolt to main rotor. All functions checked ok at this time"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Humble, TX 77338
leonard
Job Details:
11/22/2023
order part 2wgt; ordrng 1 W11025157 (pump&motor) and 1 W11084121 (sensor)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Humble, TX 77339
leonard
Job Details:
11/22/2023
defrosted rc evaporator and replaced faulty rc fan and wiring and checked operations. ck ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Humble, TX 77346
leonard
Job Details:
11/22/2023
replaced leaky rc evaporator and and faulty compressor and replaced filter drier and recharged system. ck ok; used 1 W11578026 (rc evaporator) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS03
Near Spring, TX 77379
Gary L
Job Details:
11/22/2023
Assisted tech in repairing refrigerator
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Magnolia, TX 77354
gary
Job Details:
11/22/2023
Ran diagnostics. Customer advised on restriction from vent in home. Unit working as designed. Pending further action
We serviced a
WHIRLPOOL FREEZER
Model WRT112CZJZ00
Near Houston, TX 77019
Louis R
Job Details:
11/22/2023
Replaced bad compressor
We serviced a
JENNAIR MICROWAVE
Model JMC2430LL00
Near Conroe, TX 77304
james
Job Details:
11/22/2023
Assisted Tech JP
We serviced a
JENNAIR MICROWAVE
Model JMC243OLL00
Near Conroe, TX 77304
james
Job Details:
11/22/2023
Assisted Tech JP
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Humble, TX 77346
leonard
Job Details:
11/22/2023
replaced leaky evaporator and faulty compressor and replaced filter drier and faulty thermister and recharged system and checked operations. ck ok; used 1 WPW10384183 (THERMISTOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Arcola, TX 77583
roosevelt
Job Details:
11/22/2023
replaced bad evap. fan motor and reconnected loose connection
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Houston, TX 77088
Louis R
Job Details:
11/22/2023
Unit being replaced. SR# 7737414452
We serviced a
KITCHENAID DISHWASHER
Model KDTE304LPA1
Near Houston, TX 77056
Louis R
Job Details:
11/22/2023
F7E2 presented; ordrng 1 W11460946 (Sump)
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near Houston, TX 77056
Louis R
Job Details:
11/22/2023
Replaced ripped bellow
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW3
Near Rosharon, TX 77583
roosevelt
Job Details:
11/22/2023
checked and unit had suds in pump reset unit and all function ok
We serviced a
WHIRLPOOL MICROWAVE
Model KOCE500ESS11
Near Houston, TX 77057
Clayton
Job Details:
11/22/2023
order parts; ordrng 1 w11325786 (control) and 1 w11325604 (inverter)
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Magnolia, TX 77355
gary
Job Details:
11/22/2023
Unable to reach customer will need RS; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Katy, TX 77493
martin
Job Details:
11/22/2023
"Inspected washer and found unit trying to start but would only humNoticed belt broken and stuck on CAMReplaced belt and capacitor with stock parts Ran diagnostics and unit is now working properly ; ordrng 1 W11428524 (Capacitor), used 1 W11611297 (Belt) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Katy, TX 77493
martin
Job Details:
11/22/2023
Customer canceled at door Closing for trip
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Cypress, TX 77433
Allen
Job Details:
11/22/2023
Cycled unit ops test normal at this time
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Cypress, TX 77433
Allen
Job Details:
11/22/2023
Part order need 3 wt; ordrng 1 W11364931 (Mtr) and 1 W11310055 (Harness)
We serviced a
KITCHENAID OVEN
Model KODE500ESS05
Near Spring, TX 77379
Gary L
Job Details:
11/22/2023
Ordering parts ; ordrng 1 Wp4449751 (Thermal shutoff) and 1 W10860984 (Convection)
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW1
Near Houston, TX 77057
Clayton
Job Details:
11/22/2023
checked unit reinstalled the shifter linkage in the cam asmy and checked operation
We serviced a
MAYTAG DRYER
Model MGDC400BW0
Near Houston, TX 77098
Clayton
Job Details:
11/22/2023
replaced shorted tstat; used 1 3392519 (tstat) from stock
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX335HPS00
Near Houston, TX 77005
Clayton
Job Details:
11/22/2023
order part; ordrng 1 w11539855 (pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHB04
Near Richmond, TX 77407
martin
Job Details:
11/22/2023
Inspected freezer door and found wire broken at bottom of freezer door. Uploaded picture for documentation Will need new freezer door ; ordrng 1 W11566702 (Black freezer door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHB08
Near Friendswood, TX 77546
angel
Job Details:
11/22/2023
Customer to monitor unit and see if doors relax and door planning gets better all ok no problems
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near League City, TX 77573
angel
Job Details:
11/22/2023
Replaced shorted main control actuator and pump assembly all ok no problems
We serviced a
WHIRLPOOL OVEN
Model WOES3030LS
Near Cypress, TX 77433
Allen
Job Details:
11/22/2023
Unlocked door for customer that is getting unit replaced per customer. Closing for diag only
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS01
Near Cypress, TX 77433
Allen
Job Details:
11/22/2023
Assisted tech dc ops normal on testing cust to monitor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ00
Near Katy, TX 77494
raul
Job Details:
11/22/2023
Will need seal system ; ordrng 1 W11256565 (Evaporator) and 1 W10507884 (Compressor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Richmond, TX 77407
raul
Job Details:
11/22/2023
I secured handle by securing bolts.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Richmond, TX 77407
raul
Job Details:
11/22/2023
Upon arrival customer mentioned that the washer was hit or miss when it will shake really bad. Especially with heavier items. Sometimes they will adjust loads and will work and other times it wouldn't. I ran diagnostic and found error code F0E5 (off balance) I ran diagnostic cycle and the washer doesn't shake with no clothes. I called techline and they advised it is due to how the clothes are being loaded. SR 7737852115
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC1
Near Houston, TX 77054
Clayton
Job Details:
11/22/2023
checked unit adjusted the drain hose and checked operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV04
Near Houston, TX 77096
Clayton
Job Details:
11/22/2023
order parts; ordrng 1 w11566892 (harness) and 1 w11595219 (control)
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Dickinson, TX 77539
angel
Job Details:
11/22/2023
Reset main control and retested unit all ok no problems
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW
Near Katy, TX 77494
martin
Job Details:
11/22/2023
Replaced capacitor and tested Unit is coming On nowWas not able to check thoroughly as the machine was not hooked up to drain water
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Katy, TX 77494
martin
Job Details:
11/22/2023
Ran diagnostics and everything good Noticed excess suds inside DW after diagnostics and asked customer if they had water softener system Mrs Said yes and had been using like that for long time. Showed her the results and findings and advised to use afresh DW cleaner and to use only liquid detergent going forward for better performance Uploaded picture of suds for documentation
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Houston, TX 77098
Louis R
Job Details:
11/22/2023
Found bad shocks; ordrng 1 W11607191 (Weight) and 4 W11314651 (Screws)s and 2 W11316766 (Shock)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Houston, TX 77006
Louis R
Job Details:
11/22/2023
Per Techline replace fan motor. SR# 7737851795; ordrng 1 W11369036 (Fan motor) and 1 W11624942 (Harness)
We serviced a
JENNAIR REFRIGERATOR
Model JS42PPDUDE07
Near Houston, TX 77079
jerrell
Job Details:
11/22/2023
Installed leds ran test all operations normal.
We serviced a
WHIRLPOOL FREEZER
Model WSR57R18DM06
Near Houston, TX 77066
Gary L
Job Details:
11/22/2023
Ordering parts ; ordrng 1 W11628587 (Compressor) and 1 W11629179 (Control)
We serviced a
JENNAIR RANGE
Model JDRP548HL
Near Houston, TX 77007
Louis R
Job Details:
11/22/2023
Ran diagnostics. Unit being replaced
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Katy, TX 77493
martin
Job Details:
11/22/2023
"Inspected and found clogged filter chute not allowing proper venting out Cleared and retested, heating properly and venting out freely now"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Houston, TX 77080
Gary L
Job Details:
11/22/2023
Found unit shaking when in use. Leveled dryer legs and checked operation
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHBO
Near Friendswood, TX 77546
angel
Job Details:
11/22/2023
Fixed loose connection on heating element all ok no problems
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Houston, TX 77098
Louis R
Job Details:
11/22/2023
Fixed door latch
We serviced a
WHIRLPOOL RANGE
Model MER7700LZ2
Near Humble, TX 77346
leonard
Job Details:
11/22/2023
replaced broken drawer glide and checked operations. ck ok; used 1 W10807828 (GLIDEDRWR) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Kemah, TX 77565
donnie
Job Details:
11/22/2023
Customer refused estimate.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC302EPA03
Near Houston, TX 77056
jerrell
Job Details:
11/22/2023
W10830047 part needed; ordrng 2 W10830047 (Gasket)s