We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Tomball, TX 77377
kayla
Job Details: 12/15/2023
"Off balance loads. Customer now aware of proper loading and settings to use.. customer aware to not put rugs/mats, dog beds, or comforters in unit. Could not duplicate issue. All operations are correct."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF606ESS01
Near Spring, TX 77379
Osiel
Job Details: 12/15/2023
installed LED mdl - working properly
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Tomball, TX 77377
kayla
Job Details: 12/15/2023
"Needs new pump/motor. Estimate too costly. Customer will contact kitchenaid for parts and labor authorization. Estimate: 149.95 service fee, 85 labor, 346.42 part, 47.96 tax, 629.33 total."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Houston, TX 77089
chris
Job Details: 12/15/2023
Replaced faulty motor and blower wheel. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS05
Near Houston, TX 77057
Louis R
Job Details: 12/15/2023
Replaced bad ice maker
We serviced a
JENNAIR COOKTOP
Model JGC7636BS01
Near Spring, TX 77389
Osiel
Job Details: 12/15/2023
burner base and tops were not in the right location & were not sitting correctly not allowing for the igniter to made proper contact. relocated & adjusted - no more continuous clicking during use
We serviced a
WHIRLPOOL DISHWASHER
Model WDPA70SAMZ1
Near Houston, TX 77339
leonard
Job Details: 12/15/2023
repaired shorted black wire to terminal junction and ran test cycle. test ok
We serviced a
WHIRLPOOL OVEN
Model KEBS277SSS00
Near Humble, TX 77339
leonard
Job Details: 12/15/2023
order parts 2wgt; ordrng 2 WP9760774 (elmnt-brol)s
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS01
Near Houston, TX 77345
leonard
Job Details: 12/15/2023
order part 2wgt; ordrng 1 W11126009 (icemaker)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Porter, TX 77365
leonard
Job Details: 12/15/2023
replaced shorted control board and ran test cycle. test ok; used 1 W11087226 (CNTRL-ELEC) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW04
Near Porter, TX 77365
leonard
Job Details: 12/15/2023
adjusted refrigerator bottom hinge and re-leveled unit and checked operations. ck ok
We serviced a
WHIRLPOOL DRYER
Model WED5100HW3
Near Magnolia, TX 77355
gary
Job Details: 12/15/2023
"Replaced complete housing, motor and wheel. All functions checked ok at this time"
We serviced a
WHIRLPOOL RANGE
Model MGS8800FZ0
Near Tomball, TX 77377
kayla
Job Details: 12/15/2023
"Needs new hinges and receptacles. Estimate too costly. Customer will contact Maytag for parts and labor authorization. Estimate: 149.95 service fee, 305 labor (Two tech with GC.. three wgt), 106.61 hinge (each), 10.78 receptacle (each), 44.53 tax, 584.31 total."
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW05
Near Houston, TX 77066
Osiel
Job Details: 12/15/2023
"need compressor, evaporator, drier &control board ; ordrng 1 w11109499 (Drier-Tube) and 1 w11547313 (Compressor) and 1 w11435965 (Harness) and 1 w11648650 (Control Box) and 1 wpw10384183 (Thermistor) and 1 w11572047 (Evaporator)"
We serviced a
JENNAIR REFRIGERATOR
Model JF42NXFXDE05
Near Spring, TX 77382
james
Job Details: 12/15/2023
Checked unit and replaced stuck track slides for ice container. Unit checks ok.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Houston, TX 77039
Osiel
Job Details: 12/15/2023
needs motor & actuator; ordrng 1 w11026785 (Motor) and 1 w10913953 (Actuator)
We serviced a
WHIRLPOOL RANGE
Model WFG515S0MS
Near Fulshear, TX 77441
martin
Job Details: 12/15/2023
Replaced panel
We serviced a
KITCHENAID WASHER
Model KDTM404KPS0
Near Katy, TX 77494
martin
Job Details: 12/15/2023
Inspected and found leak coming from heater and not the drain pump from last repair Will order heater; ordrng 1 W11537778 (Heater)
We serviced a
WHIRLPOOL MICROWAVE
Model JMC2430DP00
Near Katy, TX 77494
martin
Job Details: 12/15/2023
Inspected and found control panel non responsive Tried to reset and still not responding Sent customer quote for new control panel Pending customer approval
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Pattison, TX 77423
martin
Job Details: 12/15/2023
Inspected fridge door and found broken wires Uploaded picture for documentation Advised customer the potential cost of new door and he said he would try and call WP for an Auth code
We serviced a
WHIRLPOOL M/W OTR
Model WMH75021HZ1
Near Katy, TX 77493
martin
Job Details: 12/15/2023
"Inspected MW and blower fan not coming On,not heating Informed customer of all the parts needed for repairs and the potential cost of everything Customer decided he will just purchase new unit"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Katy, TX 77493
martin
Job Details: 12/15/2023
Replaced door hinges
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Houston, TX 77058
chris
Job Details: 12/15/2023
Assisted tech cd
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Katy, TX 77494
raul
Job Details: 12/15/2023
Secured connection on regulator
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS08
Near Houston, TX 77008
Louis R
Job Details: 12/15/2023
Bad damper. ; ordrng 1 Wpw10594329 (Damper)
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near Katy, TX 77493
martin
Job Details: 12/15/2023
Replaced control board and console Tested and working properly now
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Alvin, TX 77511
chris
Job Details: 12/15/2023
Found faulty motor and control part order ; ordrng 1 W11497303 (Motor) and 1 W11428524 (Capacitor) and 1 W11654022 (Control)
We serviced a
WHIRLPOOL RANGE
Model WFG320MOSO
Near Texas City, TX 77591
donnie
Job Details: 12/15/2023
"Customer cannot simmer on front two burners, lowered low flame on front two burners. Operations are correct"
We serviced a
WHIRLPOOL RANGE
Model WCG55US6HS05
Near Atascocita, TX 77346
leonard
Job Details: 12/15/2023
adjusted burner caps and adjusted simmer flames on all burners and checked all operations. ck ok
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Humble, TX 77346
leonard
Job Details: 12/15/2023
repaired loose red wire connection at terminal block and checked operation. ck ok
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Humble, TX 77346
leonard
Job Details: 12/15/2023
replaced broken lid strike and checked operation. ck ok; used 1 W10837741 (STRIKE) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB09
Near Houston, TX 77014
Osiel
Job Details: 12/15/2023
dispensing water slowly - needs new filter not been changed in over 9 months
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Katy, TX 77493
martin
Job Details: 12/15/2023
"Inspected and found filter really dirty, customer had never cleaned and also not using rinse aid Advised to maintain filter clean and to always use rinse aid"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Missouri City, TX 77459
derrick
Job Details: 12/15/2023
Order hinge; ordrng 1 W11617222 (Hinge)
We serviced a
KITCHENAID REFRIGERATOR
Model KUDF204ESB00
Near Houston, TX 77027
jerrell
Job Details: 12/15/2023
Need to order; ordrng 1 4317943 (ICEMAKER)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Houston, TX 77024
jerrell
Job Details: 12/15/2023
Installed water valve all test normal
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKV1
Near Houston, TX 77042
jerrell
Job Details: 12/15/2023
Need to order; ordrng 1 W11535094 (INLET-WATR) and 1 W11434044 (VALVE-INLT) and 1 W11672039 (Control)
We serviced a
WHIRLPOOL DRYER
Model WED5620HW
Near League City, TX 77573
donnie
Job Details: 12/15/2023
"Replaced shorted to ground element, t-stat, thermistor and pulley, need control board and ui; used 1 8557403 (T-stat), 1 279640 (Pulley), 1 Wp8577274 (Thermistor), and 1 Wp3387747 (Element) from stock, states that autho needed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Webster, TX 77598
donnie
Job Details: 12/15/2023
Customer will call back if want unit repaired. Board $210.13. Ui $148.26 Labor $50.00 house call $149.95. Total $604.40 - $162.32 balance $442.08
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Texas City, TX 77591
donnie
Job Details: 12/15/2023
Replaced refrigerator air diffuser assy with thermistor. Operations are correct now ; used 1 W11645127 (Diffuser) from stock
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519CS1
Near Humble, TX 77396
leonard
Job Details: 12/15/2023
replaced shorted hv diode and checked operations. ckl ok; used 1 W11256462 (DIODE) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Shenandoah, TX 77384
james
Job Details: 12/15/2023
Order part reschedule with customer2wgt; ordrng 1 W11162042 (housing)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW
Near League City, TX 77573
donnie
Job Details: 12/15/2023
Repaired loose ui console assy. Operations are correct now
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW3
Near Humble, TX 77346
leonard
Job Details: 12/15/2023
order parts 2wgt; ordrng 1 WP697772 (blower wheel) and 1 W11549461 (motor)
We serviced a
MAYTAG WASHER
Model MVW4505MW
Near Texas City, TX 77590
donnie
Job Details: 12/15/2023
"Unit damage is extensive, need to rebuild unit, top, lid console cabinet etc. Need to scrap unit"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS00
Near Houston, TX 77059
donnie
Job Details: 12/15/2023
"Ran diagnostics,error code f2 for icemaker ; ordrng 1 W11577195 (Icemaker)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Houston, TX 77064
Osiel
Job Details: 12/15/2023
"needs suspension, cam, actuator, belt agitator ; ordrng 1 w10913953 (Actuator) and 1 w10721967 (Cam) and 1 belt (w11239857) and 1 w11550891 (Agitator) and 1 w10528947 (Hub) and 1 w11130362 (Suspension)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS05
Near Houston, TX 77064
Osiel
Job Details: 12/15/2023
needs ice maker ; ordrng 1 w11658802 (ice maker) and 1 w11482383 (valve)
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Richmond, TX 77407
raul
Job Details: 12/15/2023
Secured loose bolt at rotor motor.
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Spring, TX 77373
Osiel
Job Details: 12/15/2023
trip and diagnostic
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Houston, TX 77014
Gary L
Job Details: 12/15/2023
Ordering parts; ordrng 1 W11224256 (Control) and 1 W11579559 (User interface)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Houston, TX 77091
Gary L
Job Details: 12/15/2023
Found no water flowing to refrigerator from water supply. Advised customer to call plumber
We serviced a
WHIRLPOOL WASHER
Model WFW6605MC0
Near Shenandoah, TX 77384
james
Job Details: 12/15/2023
Order parts reschedule with customer2 man w/ JP3wgt; ordrng 1 W11632339 (CNTRL-ELEC) and 1 W11316246 (switch-wl) and 1 W11458345 (PUMP-WATER)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Conroe, TX 77385
james
Job Details: 12/15/2023
Checked unit and ran cycle for approx 20 minutes and no leaks detected. Customer is to monitor unit
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GPS0
Near Fulshear, TX 77441
martin
Job Details: 12/15/2023
Inspected and found door hinge in working condition but the part that the hinge attaches to broke off. Uploaded picture. Will need new Tub ; ordrng 1 W10713320 (TUB)
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFX2570AEM4
Near Houston, TX 77030
derrick
Job Details: 12/15/2023
Do not order until approved by consumer; ordrng 1 W11346622 (Cartridge)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Houston, TX 77036
derrick
Job Details: 12/15/2023
Replaced shorted controls and checked operation ok
We serviced a
WHIRLPOOL FREEZER
Model WSR57R18DM06
Near Houston, TX 77066
Gary L
Job Details: 12/15/2023
Found unit is not a freezer but a refrigerator. Working as designed. Customer is suppose to have a freezer
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Conroe, TX 77301
james
Job Details: 12/15/2023
Checked unit and repaired loose connection at control. Unit checks ok.
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Conroe, TX 77316
james
Job Details: 12/15/2023
Order part reschedule with customer; ordrng 1 W10138793 (fuse)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Fulshear, TX 77441
martin
Job Details: 12/15/2023
Inspected and found lower wash arm getting stuck on heater clipAdjusted and ran diagnostics Not codes found Customer will monitor
We serviced a
KITCHENAID OVEN
Model KOSE500ESS04
Near Houston, TX 77070
Gary L
Job Details: 12/15/2023
Assisted tech in repairing oven
We serviced a
JENNAIR REFRIGERATOR
Model JBSS42E22L00
Near Panorama Village, TX 77316
james
Job Details: 12/15/2023
Checked unit and replaced misformed ice container with broken latch. Unit checks ok. Unit is making ice.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Montgomery, TX 77356
james
Job Details: 12/15/2023
Checked unit and replaced open evaporator thermistor and shorted control. Unit checks ok. This is a different issue than previous issue.
We serviced a
WHIRLPOOL OVEN
Model WOED5030LZ
Near Richmond, TX 77406
raul
Job Details: 12/15/2023
Will need controls called tech line and they also suggested to ran broil on its own to remove any moisture. SR 7738034504; ordrng 1 W11649350 (Control board with power supply) and 1 W11585756 (Control board with no power supply)
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ1
Near Magnolia, TX 77354
kayla
Job Details: 12/15/2023
The installers took off the damper and put insulation tape around the top of the microwave and covered gaps.. they need to meet the duct with the damper for proper install. sent pictures and video to whirlpool. Refer to page 10 under roof venting. Spoke to Chris techline Sr# 7738036889.. improper install.. customer to get with builder or installers.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Magnolia, TX 77354
kayla
Job Details: 12/15/2023
Ordering part. ; ordrng 1 W10873791 (Ice maker asy)
We serviced a
KITCHENAID COOKTOP
Model KCGC506JSS00
Near Magnolia, TX 77354
kayla
Job Details: 12/15/2023
Could not duplicate issue. Unit is working as designed. Customer aware to read owners manual on functions. Customer OK.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Friendswood, TX 77546
chris
Job Details: 12/15/2023
Replaced faulty drip tray. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Missouri City, TX 77459
derrick
Job Details: 12/15/2023
Order panel; ordrng 1 W11184551 (Panel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Fresno, TX 77545
derrick
Job Details: 12/15/2023
Order container; ordrng 1 WPW10558423 (Container)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW01
Near Magnolia, TX 77355
gary
Job Details: 12/15/2023
"Ran diagnostics, removed build up from heat exchanger and elevated unit to reduce vibration. Customer to monitor"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Houston, TX 77062
chris
Job Details: 12/15/2023
Found faulty control and user interface part order ; ordrng 1 W11676779 (Harness) and 1 W11518204 (User interface) and 1 W11566851 (Control)
We serviced a
WHIRLPOOL DRYER
Model KRFC704FPS06
Near Houston, TX 77079
jerrell
Job Details: 12/15/2023
Tech assist for JL
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Magnolia, TX 77355
gary
Job Details: 12/15/2023
"Ran diagnostics, reset main controls and customer advised on issues with water temp and rinse aid use. Checked ok at this time"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHV03
Near Houston, TX 77048
chris
Job Details: 12/15/2023
Replaced faulty user interface and control. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Houston, TX 77004
Louis R
Job Details: 12/15/2023
Bad control; ordrng 1 W11616491 (Control)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Houston, TX 77024
jerrell
Job Details: 12/15/2023
Need to order; O-emld tckt
We serviced a
WHIRLPOOL ICE MACHINE
Model KUID508ESS2
Near Houston, TX 77024
jerrell
Job Details: 12/15/2023
Reinstalled water line ran test all operations normal customer to get with plumber to update water supply.
We serviced a
WHIRLPOOL COOKTOP
Model JGD3430GS00
Near Houston, TX 77084
jerrell
Job Details: 12/15/2023
Installed listed parts all test normal.
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Houston, TX 77004
Louis R
Job Details: 12/15/2023
Found F05 error; ordrng 1 W11676452 (Sensor) and 1 W10847365 (Heater) and 1 W11616491 (Control)
We serviced a
UNKNOWN VENTHOOD
Model WVU37UC6FS1
Near Atascocita, TX 77346
leonard
Job Details: 12/15/2023
order parts 2man 2wgt with Kayla; ordrng 1 W11100651 (blower-fan)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near New Caney, TX 77357
leonard
Job Details: 12/14/2023
replaced shorted owi sensor and ran test cycle. test ok; used 1 W11084121 (SENSOR) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Houston, TX 77041
Gary L
Job Details: 12/14/2023
Found left rear tub support loose from bearing. Reconnected tub support and tested
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Houston, TX 77092
Gary L
Job Details: 12/14/2023
Ordering parts ; ordrng 1 W11611306 (Control) and 1 W11038689 (Valve)
We serviced a
MAYTAG WASHER
Model MVW6230HC3
Near Conroe, TX 77306
james
Job Details: 12/14/2023
Order parts reschedule with customerreplaced lower harness; ordrng 1 W11624938 (CNTRL-ELEC) and 1 W11481722 (ACTUATOR)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ0
Near Spring, TX 77388
Osiel
Job Details: 12/14/2023
installed icemaker
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Houston, TX 77076
Gary L
Job Details: 12/14/2023
Ordering parts ; ordrng 1 W11546690 (Control) and 1 W11546935 (Ice maker)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Fulshear, TX 77441
martin
Job Details: 12/14/2023
"Replaced gear case,motor,CAM and actuator"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near New Caney, TX 77357
leonard
Job Details: 12/14/2023
rebooted control board and ran recalibration and test cycle. all test ok
We serviced a
AMANA RANGE
Model ACR4303MMS0
Near New Caney, TX 77357
leonard
Job Details: 12/14/2023
"replaced shorted burner switches and burners and checked operations. ck ok; used 2 W11396792 (ELMNT-SURF), 2 W11396790 (ELMNT-SURF), 2 WP3148952 (SWITCH), 1 WP3149400 (SWITCH), and 1 WP3149404 (SWITCH) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Roman Forest, TX 77357
leonard
Job Details: 12/14/2023
replaced shorted drain pump and ran test cycle. test ok
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near Humble, TX 77346
leonard
Job Details: 12/14/2023
rebooted control board and checked all operations. ck ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Humble, TX 77346
leonard
Job Details: 12/14/2023
adjusted air filter door and re-leveled doors and checked all operations. ck ok
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC4
Near Houston, TX 77345
leonard
Job Details: 12/14/2023
replaced faulty water valve and ran test cycle. test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Galveston, TX 77551
donnie
Job Details: 12/14/2023
"Customer just installed unit. Washer drain line is too low, unit is draining as it fills."
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ2
Near Conroe, TX 77306
james
Job Details: 12/14/2023
Order part reschedule with customer; ordrng 1 W11548749 (CNTRL-ELEC) and 1 WP3196548 (fuse-thrml)
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JB3
Near Brookshire, TX 77423
martin
Job Details: 12/14/2023
Replaced control board Tested and working properly now
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB09
Near Houston, TX 77014
Gary L
Job Details: 12/14/2023
Assisted tech in repairing refrigerator
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Conroe, TX 77302
james
Job Details: 12/14/2023
checked unit and repaired broken blue wire on harness to drain pump.an tets cycle and unit checks ok.