We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Houston, TX 77057
anthony
Job Details: 09/28/2022
Customer not happy and said the call Maytag to see what they can do unit is at a school sr 7734613589
We serviced a
JENN-AIR REFRIGERATOR
Model JFX2897DRP02
Near Bellaire, TX 77401
anthony
Job Details: 09/28/2022
Needs parts customer to call and see if they will cover labor and parts; ordrng 3 W11601311 (Led)s
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JS0
Near Houston, TX 77083
anthony
Job Details: 09/28/2022
Pre id for tech that runs the area; ordrng 1 W11396790 (Element) and 1 W11528354 (Control) and 1 WP3149400 (Switch)
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Friendswood, TX 77546
chris
Job Details: 09/28/2022
Replaced faulty drain pump. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near San Leon, TX 77539
johnny
Job Details: 09/28/2022
Found broken lid replaced lid unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL WASHER
Model MHW5630HC0
Near Houston, TX 77007
ben
Job Details: 09/28/2022
two man with DS
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS03
Near Porter, TX 77365
leonard
Job Details: 09/28/2022
order parts 2wgt; ordrng 1 LW10564038 (dor-fip ss) and 1 W10625069 (bracket) and 1 W10625070 (bracket)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Porter, TX 77365
leonard
Job Details: 09/28/2022
replaced chipped and rusted basket and ran test cycle. test ok
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Houston, TX 77069
Gary L
Job Details: 09/28/2022
Ordering parts ; ordrng 1 W11449506 (Valve)
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS03
Near Magnolia, TX 77355
gary
Job Details: 09/28/2022
"Ran diagnostics, ordering new console assembly and controls, parts cover by manufacture customer responsible for labor only ; ordrng 1 W10891908 (Control) and 1 W11197501 (Control) and 1 W10891908 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model JF42NXFXDE02
Near Houston, TX 77009
Louis R
Job Details: 09/28/2022
Replaced all leds per S84638
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Houston, TX 77076
Gary L
Job Details: 09/28/2022
Ordering parts ; ordrng 1 W11126814 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ
Near Spring, TX 77379
Gary L
Job Details: 09/28/2022
Found light out at deli center. Removed and replaced light module. Checked operation ; used 1 W10695459 (Module) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM0B
Near Spring, TX 77389
kayla
Job Details: 09/28/2022
Loose water connections from household plumbing. Repaired lines. All operations are correct.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Houston, TX 77041
jerrell
Job Details: 09/28/2022
Installed switch all test normal.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Houston, TX 77084
jerrell
Job Details: 09/28/2022
Need to order ; ordrng 1 WP2220458 (COUPLING) and 1 W10852956 (SPRING) and 1 WP2305382 (WASHER) and 1 W11202789 (Motor) and 1 W11396715 (MOTOR-EVAP) and 1 W11620204 (Control) and 1 W11347840 (Ice bucket)
We serviced a
KITCHENAID COOKTOP
Model KCED600GBL01
Near Houston, TX 77077
jerrell
Job Details: 09/28/2022
Tech assist for JL
We serviced a
MAYTAG DRYER
Model MGD9000YG2
Near Houston, TX 77056
jerrell
Job Details: 09/28/2022
Removed obstruction from blower wheel and blower housing all test normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Magnolia, TX 77354
gary
Job Details: 09/28/2022
"Ran diagnostics, ordering replacement evaporator motor with harness and defrost thermostat ; ordrng 1 W11334745 (Evap/motor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS27CXMS1
Near Houston, TX 77057
jerrell
Job Details: 09/28/2022
Replaced reservoir all test normal.
We serviced a
KITCHENAID ICEMAKER
Model KUID508ESS2
Near Dickinson, TX 77539
johnny
Job Details: 09/28/2022
Found faulty comp part order no return date ; ordrng 1 W10218037 (Evap) and 1 Condensor (2313624) and 1 W10536005 (Compressor) and 1 W10534030 (Gas valve)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Houston, TX 77088
Louis R
Job Details: 09/28/2022
Checked unit found unit operating as normal. Unit is not on level ground. SR# 7734671879
We serviced a
WHIRLPOOL VENT HOOD
Model WVU37UC0FS1
Near Houston, TX 77018
Louis R
Job Details: 09/28/2022
Replaced bad blower
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Jersey Village, TX 77040
Louis R
Job Details: 09/28/2022
Checked unit fixed loose connection to water inlet
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Houston, TX 77055
Louis R
Job Details: 09/28/2022
Found bad pump and motor; ordrng 1 W11460945 (Pump and motor)
We serviced a
KITCHENAID OVEN
Model KODE900HSS00
Near Houston, TX 77055
Louis R
Job Details: 09/28/2022
Replaced upper oven door
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Houston, TX 77055
Louis R
Job Details: 09/28/2022
Found bad ice maker; ordrng 1 W11557001 (Ice maker)
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ2
Near Houston, TX 77007
ben
Job Details: 09/28/2022
checked unit found the basket and gearcase noisey the customer declined the repair
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Hockley, TX 77447
donnie
Job Details: 09/28/2022
Helped KD repair refrigerator
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Spring, TX 77389
kayla
Job Details: 09/28/2022
Ordering parts. Two wgt. Two tech with DO; ordrng 1 W11566705 (Left hand freezer door stainless) and 1 W11566894 (Ui) and 1 W11567542 (Dispenser tube)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFG00
Near Cypress, TX 77433
kayla
Job Details: 09/28/2022
Ordering parts. Two wgt.; ordrng 1 W11502499 (Evaporator wiring harness with thermistor) and 1 WP2315539 (Evaporator fan motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Hockley, TX 77447
kayla
Job Details: 09/28/2022
DO helped uninstall and reinstall left hand freezer door. All operations are correct. Customer approved.Authorization: W14DBJ0XL2
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Katy, TX 77493
martin
Job Details: 09/28/2022
Replaced 2 covers on inside of MWTested and working as intended now ; used 2 W10915651 (MW COVERS) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ2
Near Katy, TX 77493
martin
Job Details: 09/28/2022
Cleaned dirty greasy burner headTested and burning properly now
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS4
Near Park Row, TX 77493
martin
Job Details: 09/28/2022
"Inspected MW and found it not heating up and beginning to smell of burned
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Katy, TX 77493
martin
Job Details: 09/28/2022
Customer complaint was that ice cubes would be inside ice chute and causing to melt. Inspected freezer and found ice bin extra full. Advised customer to empty bin and clean every 2-3 weeks to ensure no ice blockage
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM704KPS
Near Katy, TX 77493
martin
Job Details: 09/28/2022
Needs cabinet seal and gasket ; ordrng 1 W11414078 (DW cabinet seal) and 1 W11483553 (DW gasket)
We serviced a
WHIRLPOOL COMPACTOR
Model GX900QPPS6
Near Magnolia, TX 77354
gary
Job Details: 09/28/2022
We serviced a
WHIRLPOOL DISHWASHER
Model WDF130PAHS2
Near Magnolia, TX 77354
gary
Job Details: 09/28/2022
Replaced main control along with pump/motor assembly. All functions checked ok at this time
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Conroe, TX 77303
james
Job Details: 09/28/2022
Checke dunit and replaced leaky inlet valve and housing. Unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Houston, TX 77019
anthony
Job Details: 09/28/2022
Replaced shorted defrost system parts all ok no problems
We serviced a
WHIRLPOOL KITCHEN
Model WRS315SDHM08
Near Magnolia, TX 77354
gary
Job Details: 09/28/2022
"Replaced complete freezer door assembly, all functions checked ok at this time"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Magnolia, TX 77354
gary
Job Details: 09/28/2022
Replaced main control and temperature switch. All functions checked ok
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15PRXS2
Near Houston, TX 77056
anthony
Job Details: 09/28/2022
Tested unit and could not find leak at this time customer to monitor unit and call us back if issue returns
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HB04
Near Conroe, TX 77303
james
Job Details: 09/28/2022
Checked unit and replaced shorted blower fan and control. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL M/W OTR
Model WMH54521JZ0
Near Sugar Land, TX 77479
derrick
Job Details: 09/28/2022
Order parts; ordrng 1 W10343300 (Capacitor) and 1 W11256462 (Diode)
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Friendswood, TX 77546
johnny
Job Details: 09/28/2022
Found faulty Control board part order no return date ; ordrng 1 W11577997 (Control board)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Friendswood, TX 77546
johnny
Job Details: 09/28/2022
Replaced pump unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Pasadena, TX 77503
ricky
Job Details: 09/28/2022
found and cleared pump housing
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Pasadena, TX 77502
ricky
Job Details: 09/28/2022
need mtr and belt; ordrng 1 w11026785 and 1 w10006884
We serviced a
AMANA DRYER
Model NED4655EW1
Near Houston, TX 77029
ricky
Job Details: 09/28/2022
need tmr and mtr; ordrng 1 w10745665 and 1 w10420741 and 1 w10396029 and 1 694089
We serviced a
AMANA DISHWASHER
Model ADB1400AGB3
Near Magnolia, TX 77355
kayla
Job Details: 09/28/2022
Spoke to techline Drew.. SR# 7734686907Water pressure OK. Loop for drain line connected to disposal OK. Customer to contact electrician to fix plug. All other operations are correct.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ
Near Spring, TX 77373
Gary L
Job Details: 09/28/2022
Found ice jammed between tray and bracket off ice maker. Removed ice maker and cleared ice from ice maker. Reinstalled ice maker and cycled
We serviced a
WHIRLPOOL DISWASHER
Model WDT710PAHZ1
Near Porter, TX 77365
leonard
Job Details: 09/28/2022
checked unit and no leaks found. all checked ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Bellaire, TX 77401
derrick
Job Details: 09/28/2022
Replaced tracks and checked unit ok
We serviced a
WHIRLPOOL WASHER
Model WFW8300SW00
Near Houston, TX 77035
derrick
Job Details: 09/28/2022
Consumer to purchase new washer
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYB04
Near Galena Park, TX 77547
ricky
Job Details: 09/28/2022
need cnt; ordrng 1 w10438639 and 1 w10383615 and 1 w10647626
We serviced a
KITCHENAID DISHWASHER
Model KUDS01IJWH0
Near Houston, TX 77013
ricky
Job Details: 09/28/2022
"needs cnts, main cnt nla"
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Houston, TX 77019
ben
Job Details: 09/28/2022
replaced shortedcontrol
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF707ESS01
Near Houston, TX 77005
ben
Job Details: 09/28/2022
order parts; ordrng 1 W10832994 (compressor) and 1 W10143759 (drier (service)) and 1 w11580434
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Houston, TX 77096
ben
Job Details: 09/28/2022
checked unit adjusted the door and checked operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Pattison, TX 77423
martin
Job Details: 09/28/2022
"Needs control box,thermistor,gasket,cover and air tower; ordrng 1 W11357371 (Control box) and 1 WPW10384183 (Thermistor) and 1 WP2254360 (Gasket) and 1 W11126274 (Air tower) and 1 W10616173 (Cover)"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC
Near Brookshire, TX 77423
martin
Job Details: 09/28/2022
"Inspected washer and noticed excessive suds in machineAsked customer if they had a water softener system and she said yes. Customer had been using concentrated detergent with water system, creating too much suds and making drain pump work extra long times and therefore tripping GFCI breakerAdvised customer to lower dosage and to monitor, if breaker trips again to try and use extension cord on diffuser outlet and check if breaker trips. If not it will be a bad breaker issue."
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC
Near Brookshire, TX 77423
martin
Job Details: 09/28/2022
"Inspected washer and noticed excessive suds in machineAsked customer if they had a water softener system and she said yes. Customer had been using concentrated detergent with water system, creating too much suds and making drain pump work extra long times and therefore tripping GFCI breakerAdvised customer to lower dosage and to monitor, if breaker trips again to try and use extension cord on diffuser outlet and check if breaker trips. If not it will be a bad breaker issue."
We serviced a
WHIRLPOOL KITCHEN
Model WRS315SDHM01
Near Brookshire, TX 77423
martin
Job Details: 09/28/2022
Inspected freezer and found drain pan clogged Cleared clogged drain and ensured proper drainage
We serviced a
WHIRLPOOL KITCHEN
Model WRS315SDHM01
Near Brookshire, TX 77423
martin
Job Details: 09/28/2022
Inspected freezer and found drain pan clogged Cleared clogged drain and ensured proper drainage
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Fulshear, TX 77441
martin
Job Details: 09/28/2022
Replaced pump and motor Tested and working as intended now
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS0
Near Fulshear, TX 77441
martin
Job Details: 09/28/2022
Inspected DW and noticed too much sudsCustomer has softer system and using PODS Advised to use only liquid detergent per specifications. Reset control board and working properly now
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS576FIDM
Near Pearland, TX 77584
johnny
Job Details: 09/28/2022
Replaced parts unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD602ESS
Near Houston, TX 77025
anthony
Job Details: 09/28/2022
Replaced faulty leds all ok no problems
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Houston, TX 77025
anthony
Job Details: 09/28/2022
Needs parts; ordrng 1 WPW10479155 (Damper) and 1 W10846539 (Fan)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Tomball, TX 77375
gary
Job Details: 09/28/2022
"Ran diagnostics, ordering replacement fill valve ; ordrng 1 W10341320 (Dual valve)"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW0
Near Houston, TX 77067
Gary L
Job Details: 09/28/2022
Removed and replaced control. Checked operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Houston, TX 77019
anthony
Job Details: 09/28/2022
Needs parts; ordrng 1 WPW10384183 (Thermistor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDM04
Near Texas City, TX 77591
miguel
Job Details: 09/28/2022
"checked over unit. found bad comp, cooupler, adn drier. instaled new comp, drier, and coupler. unit working as designed. auth# w14dkp1xl2"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDM04
Near Texas City, TX 77591
miguel
Job Details: 09/28/2022
"checked over unit. found bad comp, cooupler, adn drier. instaled new comp, drier, and coupler. unit working as designed. auth# w14dkp1xl2"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FFDB00
Near Dickinson, TX 77539
johnny
Job Details: 09/28/2022
Replaced parts unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LS0
Near Houston, TX 77019
anthony
Job Details: 09/28/2022
Needs parts; ordrng 1 W11542161 (Control)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Conroe, TX 77301
james
Job Details: 09/28/2022
Close document for trip and diagnosis and return parts. Unit has been exchanged
We serviced a
WHIRLPOOL MICROWAVE
Model WMH72501HZ1
Near Park Row, TX 77493
martin
Job Details: 09/28/2022
Closing out
We serviced a
WHIRLPOOL OVEN
Model WEE510S0FS2
Near Montgomery, TX 77356
james
Job Details: 09/28/2022
Close document for trip and diagnosis. A product exchange will be initiated under S Code is S254EE
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Friendswood, TX 77546
johnny
Job Details: 09/28/2022
Replaced pump unit is working as intended no issues found at this time
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS0
Near Friendswood, TX 77546
johnny
Job Details: 09/28/2022
Closing per office
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near New Caney, TX 77357
leonard
Job Details: 09/28/2022
checked unit and ordered parts for repair. unit has been exchanged. returning parts received.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near New Caney, TX 77357
leonard
Job Details: 09/28/2022
checked unit and ordered parts for repair. unit has been exchanged. returning parts received.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS06
Near Katy, TX 77494
raul
Job Details: 09/28/2022
"Unit is vacant, uninstalled microwave to adjust fan blower vent."
We serviced a
WHIRLPOOL DOUBLE OVEN
Model WOD51EC0HS02
Near Magnolia, TX 77354
gary
Job Details: 09/28/2022
Closing ticket
We serviced a
WHIRLPOOL DRYER
Model wed560lhw2
Near Katy, TX 77494
raul
Job Details: 09/28/2022
Unit is vacant; ordrng 1 Wpw10344699 (Collar) and 1 W11327190 (Wheel)
We serviced a
JENNAIR COOKTOP
Model JIC4715GS00
Near Houston, TX 77096
derrick
Job Details: 09/28/2022
Replaced top and control. Consumer does not want further repair
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Humble, TX 77346
leonard
Job Details: 09/28/2022
replaced locked drain pump and ran test cycle. test ok; used 1 W10876537 (DRAINPUMP) from stock
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Humble, TX 77346
leonard
Job Details: 09/28/2022
replaced faulty rt. front burner switch and checked operations. ck ok; used 1 WP3149400 (SWITCH) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Katy, TX 77493
martin
Job Details: 09/28/2022
Arrived at home and customer said ice maker working at this time and will monitor it.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Katy, TX 77494
raul
Job Details: 09/28/2022
Unit is vacant. Upon arrival unit console was not coming on. I ran diagnostics and then it allowed me to start using console. It didnt pick up any error codes.
We serviced a
WHIRLPOOL FREEZER
Model JBZFL24IGX00
Near Pearland, TX 77584
chris
Job Details: 09/28/2022
Previously installed ice maker did not come with the cover that it was supposed to have included part order ; ordrng 1 W11234555 (Cover)
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC3
Near Fresno, TX 77545
derrick
Job Details: 09/28/2022
Close out ticket. Unit ok
We serviced a
WHIRLPOOL DRYER
Model n/a
Near Spring, TX 77389
kayla
Job Details: 09/28/2022
Apartment 7307. Loose exhaust pipe connected to dryer. Repaired screws. Releveled unit. All operations are correct.
We serviced a
MAYTAG DISHWASHER
Model WDT710PAHZ1
Near Houston, TX 77057
jerrell
Job Details: 09/28/2022
Adjust junction box all test normal.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Porter, TX 77365
leonard
Job Details: 09/28/2022
removed debris from between front drum seal and bearing ring. ck ok
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Porter, TX 77365
leonard
Job Details: 09/28/2022
replaced shorted hv diode and checked operations. ck ok; used 1 W11256462 (DIODE) from stock
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Porter, TX 77365
leonard
Job Details: 09/28/2022
replaced shorted hv diode and checked operations. ck ok; used 1 W11256462 (DIODE) from stock