We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Sugar Land, TX 77479
roosevelt
Job Details: 01/30/2023
replaced console
We serviced a
KITCHENAID COMPACTOR
Model KTTS505EPA0
Near Fulshear, TX 77441
martin
Job Details: 01/30/2023
Foot pedal broken Will need replacement ; ordrng 1 W11636605 (Foot pedal)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Houston, TX 77008
Louis R
Job Details: 01/30/2023
Tested unit operating as normal. Customer using unit without Jetdry
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Houston, TX 77089
chris
Job Details: 01/30/2023
Found loose connection at water valve. Reinstalled loose connection. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSF705HPS04
Near Houston, TX 77081
anthony
Job Details: 01/30/2023
Needs parts; ordrng 1 WPW10394053 (Housing) and 1 W11512399 (Valve) and 1 WPW10341320 (Valve)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Conroe, TX 77303
james
Job Details: 01/30/2023
Assisted Tech JP
We serviced a
AMANA RANGE
Model ACR4303MFB5
Near Texas City, TX 77590
miguel
Job Details: 01/30/2023
checked over unit. found bad cntrl coused by roch infastation.
We serviced a
MAYTAG WASHER
Model MVW6230HC2
Near Texas City, TX 77568
miguel
Job Details: 01/30/2023
order parts; ordrng 1 W11395618 (capacitor) and 1 W10721967 (cam)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Dayton, TX 77535
ricky
Job Details: 01/30/2023
need sw; ordrng 1 w10847853 (sw)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Houston, TX 77043
Louis R
Job Details: 01/30/2023
Replaced bad gearcase motor and control. Unit operating as normal. DL# W15S150AL2
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Houston, TX 77043
Louis R
Job Details: 01/30/2023
Blockage in duct. Customer will get plumber
We serviced a
MAYTAG DRYER
Model MGD6230HC1
Near Houston, TX 77043
Louis R
Job Details: 01/30/2023
Checked unit found F3E2 error. ; ordrng 1 W11525994 (ACU) and 1 W11459154 (Main harness) and 2 Wp3387223 (Sensor)s and 1 Wpw10298258 (Harness sensor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Houston, TX 77043
Louis R
Job Details: 01/30/2023
Apartment unit doesnt not have any power
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Houston, TX 77040
Louis R
Job Details: 01/30/2023
Bad harness & cap; ordrng 1 W11335100 (Harness) and 1 W11026785 (Motor) and 2 W11395618 (Capacitor)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Houston, TX 77040
Louis R
Job Details: 01/30/2023
Replaced bad control & fan motor
We serviced a
WHIRLPOOL OVEN
Model JJW2830DS01
Near Richmond, TX 77406
raul
Job Details: 01/30/2023
Will need control board and console. ; ordrng 1 W11179310 (Control board) and 1 W11236888 (Console)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Richmond, TX 77406
raul
Job Details: 01/30/2023
"Replaced block, terminal and screw kit"
We serviced a
WHIRLPOOL REFRIGERATOR
Model krfc704fbs
Near Spring, TX 77380
Gary L
Job Details: 01/30/2023
Assisted tech in repairing refrigerator
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS03
Near Richmond, TX 77406
martin
Job Details: 01/30/2023
Assisted RY with 2 man job
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Katy, TX 77494
martin
Job Details: 01/30/2023
Customer complaint that water retaining at bottom of tub Advised that some water is Norma Unit is working as intended
We serviced a
WHIRLPOOL DISHWASHER
Model KDFM404KPS0
Near Houston, TX 77036
derrick
Job Details: 01/30/2023
Order door hinge; ordrng 1 W11573702 (Hinge)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS00
Near Houston, TX 77077
jerrell
Job Details: 01/30/2023
Installed listed parts all test normal.
We serviced a
WHIRLPOOL COOKTOP
Model KCGD500GSS00
Near Spring, TX 77382
kayla
Job Details: 01/30/2023
Repaired motor and replaced burner cap. Ran tests. All operations are correct. Customer approved.
We serviced a
KITCHENAID M/W OTR
Model KMHS120ESS11
Near Spring, TX 77382
kayla
Job Details: 01/30/2023
Food caught on fire in unit causing damage around cavity and door. Unit non repairable.Cause for incident was malfunction on electronic control board and sensor.. unit would not shut off after four minutes on cycle.Spoke to Lisa from Safety team to get replacement for customer. SR# 7735576726
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW0
Near Tomball, TX 77375
kayla
Job Details: 01/30/2023
Repaired spaner nut and washplate. All operations are correct.
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Tomball, TX 77375
kayla
Job Details: 01/30/2023
Explained to customer how extra power button works. Ran diagnostics and all operations are correct. Unit working as designed and could not duplicate issue at this time.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Tomball, TX 77377
kayla
Job Details: 01/30/2023
"Grinding noise during spine. Unit needs to be unplugged sometimes to reset for it to start the whole cycle. Needs new gearcase, ACU, and lower wiring harness. Spoke to Shane AIG. Authorization was denied due to original value and Depreciation of the unit too costly and customer to contact AIG for buy out option."
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS00
Near Tomball, TX 77377
kayla
Job Details: 01/30/2023
Ordering switch bank. Two wgt; ordrng 1 W11561436 (Main harness)
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Tomball, TX 77377
kayla
Job Details: 01/30/2023
Vents need cleaning and recommended booster fan to be installed in.. Vents exceed 20ft. Dryer works as designed without vent exhaust attached. Temperatures are good.
We serviced a
WHIRLPOOL MICROWAVE
Model KOCE500ESS20
Near Cypress, TX 77433
kayla
Job Details: 01/30/2023
"Ordering parts. Three wgt, two tech with DO; ordrng 1 W11325786 (Appliance manager) and 1 W10460457 (Humidity Sensor)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Cypress, TX 77429
kayla
Job Details: 01/30/2023
Reset breaker. Unit working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Houston, TX 77345
leonard
Job Details: 01/30/2023
rebooted control board and re-leveled unit and ran recalibration and test cycle. test ok
We serviced a
WHIRLPOOL OVEN
Model WOS31ES7JS20
Near Houston, TX 77345
leonard
Job Details: 01/30/2023
order parts 2man 2wgt with Donnie; ordrng 1 W11616675 (console) and 1 W11598254 (control board) and 1 W11598119 (blower) and 1 W11245656 (wire harness) and 1 W11598120 (sensor)
We serviced a
WHIRLPOOL STOVETOP
Model WEE510S0FS2
Near Houston, TX 77019
ben
Job Details: 01/30/2023
checked unit unit giving f2e1 code. the unit is to be replaced per S code S254EE #7735612728
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC400EWH
Near Houston, TX 77030
ben
Job Details: 01/30/2023
replaced shorted water valve
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ
Near Spring, TX 77379
Gary L
Job Details: 01/30/2023
Removed and replaced motor and electronic control. Checked operation
We serviced a
JENN-AIR OVEN
Model JJW2830DP02
Near Sugar Land, TX 77498
roosevelt
Job Details: 01/30/2023
replaced console per susian customer has paid service fee
We serviced a
WHIRLPOOL COOKTOP
Model JED3430GS01
Near Sugar Land, TX 77478
roosevelt
Job Details: 01/30/2023
bad blower and will need a 2m 2wt with derrick dl auth# is j15rxw0nl2; ordrng 1 W10866567 (swtch-oven) and 1 W11083804 (motor-blwr)
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW06
Near Sugar Land, TX 77498
roosevelt
Job Details: 01/30/2023
checked and reset uit and compressor worikng
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Sugar Land, TX 77498
roosevelt
Job Details: 01/30/2023
replaced panel per tech line
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near League City, TX 77573
johnny
Job Details: 01/30/2023
Replaced faulty thermistor unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL WASHER
Model MVWB835DC3
Near League City, TX 77573
johnny
Job Details: 01/30/2023
Found faulty panel part order no return date ; ordrng 1 W11120178 (Console) and 1 W11400681 (Control board)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Spring, TX 77373
donnie
Job Details: 01/30/2023
Repaired leak at float switch assy. Operations are correct now
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Spring, TX 77373
donnie
Job Details: 01/30/2023
"Repaired freezer light circuit, installed handles whirlpool sent too customer"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Spring, TX 77373
donnie
Job Details: 01/30/2023
"Replaced humidity sensor and board, operations are correct now"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FCDW04
Near Houston, TX 77011
chris
Job Details: 01/30/2023
Replaced faulty compressor and evaporator. Unit is now working as intended no leaks at this time
We serviced a
MAYTAG LAUNDRY
Model MVWX655DW
Near Dickinson, TX 77539
johnny
Job Details: 01/30/2023
Replaced broken washplate and basket unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Spring, TX 77373
Gary L
Job Details: 01/30/2023
Found thermistor not properly attached to copper line in evaporator. Reinstalled evaporator thermistor and checked
We serviced a
AMANA DRYER
Model KRFC704FPS01
Near Houston, TX 77345
leonard
Job Details: 01/30/2023
order parts 2wgt; ordrng 1 W11395558 (cover assembly)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KPS1
Near Pasadena, TX 77505
ricky
Job Details: 01/30/2023
found and replaced worn parts
We serviced a
JENNAIR REFRIGERATOR
Model JS42NXFXDE
Near Richmond, TX 77406
raul
Job Details: 01/30/2023
Installed New brackets and show owner that the custom paneling will need to be trim by cabinet contractor due to being so tight that if its forced closed it will damage the new brackets and can damage panel.
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS03
Near Richmond, TX 77406
raul
Job Details: 01/30/2023
"Will need door, interlock switches and arm assembly; ordrng 1 W10775493 (Outer door) and 1 W11600214 (Inner Door) and 1 W11033422 (Inner Lock switches) and 1 Wpw10128850 (Sliding Arm Assembly) and 1 W11214480 (Arm)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Spring, TX 77373
donnie
Job Details: 01/30/2023
"Replaced ui assy, operations are correct now"
We serviced a
WHIRLPOOL KITCHEN
Model JDTSS244GP0
Near Houston, TX 77025
derrick
Job Details: 01/30/2023
Replaced adjuster and checked operation of unit ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Houston, TX 77053
roosevelt
Job Details: 01/30/2023
replaced valve
We serviced a
MAYTAG WASHER
Model MVWC565FW
Near Houston, TX 77045
roosevelt
Job Details: 01/30/2023
replaced bad valve; used 1 W11210459 (VALVE) from stock
We serviced a
JENNAIR DISHWASHER
Model JDPSG244LS1
Near Houston, TX 77005
ben
Job Details: 01/30/2023
order part; ordrng 1 w11505996 (control) and 1 w11460946 (motor)
We serviced a
WHIRLPOOL RANGE
Model JES9800CAS00
Near Houston, TX 77096
ben
Job Details: 01/30/2023
order part; ordrng 1 W10239357 (cooktop)
We serviced a
WHIRLPOOL1299] OVEN
Model AGR4230BAB3
Near Houston, TX 77093
Louis R
Job Details: 01/30/2023
Fixed loose door hinge.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Missouri City, TX 77459
roosevelt
Job Details: 01/30/2023
replaced a ll modules
We serviced a
WHIRLPOOL OVEN
Model WFG975H0HZ2
Near Rosharon, TX 77583
roosevelt
Job Details: 01/30/2023
replaced console
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF606ESS01
Near Houston, TX 77077
jerrell
Job Details: 01/30/2023
Tech assist for JL
We serviced a
MAYTAG WASHER
Model MHW5500FC0
Near Houston, TX 77056
jerrell
Job Details: 01/30/2023
Installed water valve all test normal.
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Houston, TX 77084
jerrell
Job Details: 01/30/2023
Need to order ; ordrng 1 WP3397659 (BLOCK-TERM) and 1 279318 (Terminal)
We serviced a
WHIRLPOOL OVEN
Model WFG505M0BS4
Near Montgomery, TX 77356
james
Job Details: 01/30/2023
Order parts reschedule with customer; ordrng 1 8201815 (connector)
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Humble, TX 77346
leonard
Job Details: 01/30/2023
replaced shorted control board for f1e0 error code and checked operations. ck ok; used 1 W11594224 (control board) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Arcola, TX 77583
derrick
Job Details: 01/30/2023
Repaired loose lid latch and checked operation of unit ok
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Houston, TX 77054
ben
Job Details: 01/30/2023
checked unit adjusted the blower wheel and housing and checked operation
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Cypress, TX 77429
kayla
Job Details: 01/30/2023
SAME PARTS DEFECTIVE. .. REORDERING. three wgt.; ordrng 1 W10915700 (Stator) and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W10915701 (Rotor)
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Houston, TX 77043
Louis R
Job Details: 01/30/2023
Blockage in duct. Customer will get plumber
We serviced a
WHIRLPOOL DRYER
Model WED6120HW2
Near Richmond, TX 77406
derrick
Job Details: 01/30/2023
Repaired broken wire to terminal block and checked operation of unit ok
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Houston, TX 77345
leonard
Job Details: 01/30/2023
adjusted and re-aligned blower housing and checked operations. ck ok
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Houston, TX 77024
anthony
Job Details: 01/30/2023
Fixed door latch and retested unit all ok no problems
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRR56X18FW03
Near Houston, TX 77044
donnie
Job Details: 01/30/2023
Unit needs compressor and evap; ordrng 1 W11125124 (Comp) and 1 W11507067 (Evap)
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Spring, TX 77379
Gary L
Job Details: 01/30/2023
Ordering parts ; ordrng 1 W11401710 (Electronic control) and 1 W11135393 (Console)
We serviced a
JENN-AIR DOWNDRAFT
Model UVL6048JSS
Near Sienna, TX 77459
roosevelt
Job Details: 01/30/2023
arrive and cx at door
We serviced a
JENN-AIR RANGE
Model JDRP536HL
Near Spring, TX 77381
Gary L
Job Details: 01/30/2023
Ordering parts; ordrng 2 W11319683 (Burner)s
We serviced a
WHIRLPOOL MICROWAVE
Model JMC2430DS01
Near League City, TX 77573
miguel
Job Details: 01/30/2023
order part; ordrng 1 W11229663 (cntrl pnl)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Hockley, TX 77447
gary
Job Details: 01/30/2023
Ran diagnostics and documented issue with tech line once more ordering replacement harness and thermistors; ordrng 2 Wpw10384183 (Thermistor)s and 1 W11317276 (Diffuser) and 1 W11581973 (Harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSC48QTS02
Near Magnolia, TX 77354
gary
Job Details: 01/30/2023
Will need to re ordering main filter housing ; ordrng 1 Wpw10121140 (Housing)
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW5
Near Dickinson, TX 77539
miguel
Job Details: 01/30/2023
"lid@240.16+hindg@99.23+hindg@65,98+hindg@16.99+ hindg@16.75+ screw total of 4@40.31+ labor @ 225+ tax 55.14= 723.56; saved tckt"
We serviced a
WHIRLPOOL1299] FRIDGE
Model WRT148FZDM04
Near Texas City, TX 77591
miguel
Job Details: 01/30/2023
checked over unit. found broken door switch. instaled new door switch. unit working as designed.; used 1 W11123941 (switch) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT348FMES04
Near Kemah, TX 77565
johnny
Job Details: 01/30/2023
Found faulty comp part order no return date ; ordrng 1 W11358352 (Comp) and 2 W11504415 (Suction to comp)s and 2 W11504431 (Comp to cond)s and 2 W11506619 (Charge to comp)s
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Dickinson, TX 77539
miguel
Job Details: 01/30/2023
checked over unit. found failer code f7-e6. found bad capacitor. cust wants unit replaced not fixed. sr#7735609777
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ
Near Houston, TX 77027
anthony
Job Details: 01/30/2023
Reset control and adjust upper spray arm all ok no problems
We serviced a
WHIRLPOOL ICEMAKER
Model KUIX305ESS2
Near Houston, TX 77056
anthony
Job Details: 01/30/2023
Needs parts; ordrng 1 W10919199 (Cutter)
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS01
Near Houston, TX 77056
anthony
Job Details: 01/30/2023
Needs parts; ordrng 1 W11539855 (Pump) and 1 1901a (Pump)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS04
Near Houston, TX 77057
anthony
Job Details: 01/30/2023
Adjusted damper and reset control all ok no problems
We serviced a
JENN-AIR M/W OTR
Model JMV8208CS6
Near Houston, TX 77024
anthony
Job Details: 01/30/2023
Needs 2x labor; ordrng 1 W10818686 (Mag) and 1 W10598693 (Thermostat) and 1 W10631826 (Transformer assembly) and 1 W11256462 (Diode) and 1 W10561770 (Capacitor) and 1 W11413131 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Houston, TX 77024
anthony
Job Details: 01/30/2023
Replaced faulty lid latch assembly all ok no problems
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Houston, TX 77054
ben
Job Details: 01/30/2023
replaced shorted compresor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Montgomery, TX 77356
james
Job Details: 01/30/2023
Order parts reschedule with customer2wgt; ordrng 1 W11579560 (ICEMAKER)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ00
Near Montgomery, TX 77356
james
Job Details: 01/30/2023
Order parts reschedule with customer2wgt; ordrng 1 W11162042 (housing)
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Houston, TX 77019
ben
Job Details: 01/30/2023
replaced shorted control panel
We serviced a
WHIRLPOOL REFRIGERATOR
Model ART318FFDB10
Near Montgomery, TX 77316
james
Job Details: 01/30/2023
Checked unit and replaced open door switch. Unit checks ok.
We serviced a
WHIRLPOOL OVEN
Model WFG505M0BS4
Near Montgomery, TX 77356
james
Job Details: 01/30/2023
Order parts reschedule with customer; ordrng 1 8201815 (connector)
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS3
Near Pattison, TX 77423
martin
Job Details: 01/30/2023
"Needs bake element,control board,thermal fuse ; ordrng 1 W11583303 (Control board) and 1 WP3196548 (Thermal fuse) and 1 W11182108 (Bake element)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Montgomery, TX 77356
james
Job Details: 01/30/2023
Order parts reschedule with customer; ordrng 2 8201815 (connector)s
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Brookshire, TX 77423
martin
Job Details: 01/30/2023
Found heating element not coming on Will order components ; ordrng 1 W10857612 (Timer) and 1 279838 (Heater) and 1 WP3977767 (Thermostat) and 1 279816 (Cut off) and 1 WP3392519 (Fuse)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BB0
Near Houston, TX 77016
Gary L
Job Details: 01/30/2023
Found ignitor shorted. Removed and replaced ignitor and checked operation ; used 1 W10918546 (Ignitor) from stock