We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Humble, TX 77346
donnie
Job Details: 09/29/2023
"Defrosted freezer evaporator, replaced board, harness and thermistor"
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Houston, TX 77090
Osiel
Job Details: 09/29/2023
replace parts and now properly heating
We serviced a
WHIRLPOOL WASHER
Model MHW5500FW1
Near Houston, TX 77056
Louis R
Job Details: 09/29/2023
Replaced bad bellow
We serviced a
WHIRLPOOL OVEN
Model WOS31ES7JS20
Near Tomball, TX 77377
Josue
Job Details: 09/29/2023
Replaced parts. Customer aware she will contact electrician for electrical issues on grid and plug. Authorization: W18T2L1NL2
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Webster, TX 77598
angel
Job Details: 09/29/2023
Reset control and retested unit all ok no problems
We serviced a
WHIRLPOOL FREEZER
Model WRS325SDHZ08
Near League City, TX 77573
angel
Job Details: 09/29/2023
Replaced faulty door all ok no problems sr 7736744910 said it would have to be escalated for the 2x since it was already paid less than 90 days
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near League City, TX 77573
angel
Job Details: 09/29/2023
Replaced parts to help with drawers operation all ok no problems
We serviced a
JENNAIR MICROWAVE
Model JMW2430IL02
Near Missouri City, TX 77459
derrick
Job Details: 09/29/2023
Order console ; ordrng 1 W11449292 (Console)
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Humble, TX 77396
leonard
Job Details: 09/29/2023
"replaced shorted capacitor and broken cam and ran test cycle. test ok; used 1 W11395618 (CAPACITOR), and 1 W10721967 (CAM) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Humble, TX 77396
leonard
Job Details: 09/29/2023
"replaced broken cam and faulty actuator and capacitor and belt and checked operations. ck ok; used 1 W10721967 (CAM), 1 W11239857 (BELT), 1 W11395618 (CAPACITOR), and 1 W11481722 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Houston, TX 77072
raul
Job Details: 09/29/2023
I secured ice maker as it was not properly installed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDW09
Near Houston, TX 77051
ricky
Job Details: 09/28/2023
found and resecured door seal using adhesive; used 1 482338 from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Houston, TX 77012
ricky
Job Details: 09/28/2023
"found and ran diag, reset cnts and cycled"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Houston, TX 77013
ricky
Job Details: 09/28/2023
"restricted house vent, unit ok"
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Dickinson, TX 77539
angel
Job Details: 09/28/2023
Sr 7737435515 sr 7737315656 customer will need to show PoP before repair is made the unit is a 2021 model
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Galveston, TX 77551
angel
Job Details: 09/28/2023
Ran vent test 3 times and unit failed customer will need to have vent cleaned professionally
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS05
Near Galveston, TX 77551
angel
Job Details: 09/28/2023
Adjusted shelf to align with inner liner all ok no problems
We serviced a
WHIRLPOOL OVEN
Model WFE505W0HB1
Near Texas City, TX 77510
angel
Job Details: 09/28/2023
Replaced shorted control all ok no problems
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Channelview, TX 77530
ricky
Job Details: 09/28/2023
found unit working as desighned per cust
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Bellaire, TX 77401
Clayton
Job Details: 09/28/2023
replaced broken weels
We serviced a
JENN-AIR COOKTOP
Model JGD3430GB05
Near Katy, TX 77494
raul
Job Details: 09/28/2023
Didn't need 2nd man due to customer not wanting repair. MY documented.
We serviced a
JENN-AIR COOKTOP
Model JGD3430GB05
Near Katy, TX 77494
martin
Job Details: 09/28/2023
Called to give time window and customer refused repair He said he found a better solution than whirlpool solution. Called tech support to document SR#7736466577Closing out for trip
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Houston, TX 77022
Louis R
Job Details: 09/28/2023
"Replaced bad evaporator harness, fan and control"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Houston, TX 77004
Louis R
Job Details: 09/28/2023
Found bad wheel & motor; ordrng 1 279827 (Motor) and 1 Wp691366 (Idler) and 1 W11117429 (Lint chute) and 1 Wp694089 (Wheel) and 1 Wp8577230 (Housing) and 1 W11415783 (Seal) and 1 W11233063 (Shield)
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW3
Near Houston, TX 77027
Louis R
Job Details: 09/28/2023
SR# 7737436628 residential unit being used for commercial purposes
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Houston, TX 77024
Louis R
Job Details: 09/28/2023
Order parts; ordrng 1 Wp694089 (Wheel) and 1 Wpw10117655 (Start relay) and 1 Wpw10185982 (Timer)
We serviced a
JENN-AIR RANGE
Model JDRP548HL
Near Houston, TX 77007
Louis R
Job Details: 09/28/2023
Found broken clip; ordrng 2 W11318207 (Clip)s
We serviced a
JENN-AIR MICROWAVE
Model JMW2430DS00
Near Houston, TX 77007
Louis R
Job Details: 09/28/2023
Found bad UI; ordrng 1 W10887855 (UI)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Missouri City, TX 77459
roosevelt
Job Details: 09/28/2023
replaced bad pump and motor
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Magnolia, TX 77355
gary
Job Details: 09/28/2023
Replaced latch and main control assembly in unit. Documented issue with tech line. All functions checked ok at this time ; used 1 W11513246 (Control) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Houston, TX 77040
jerrell
Job Details: 09/28/2023
Ran diagnostics reset controls all test normal.
We serviced a
JENN-AIR COOKTOP
Model JGCP436HL00
Near Spring, TX 77389
Osiel
Job Details: 09/28/2023
burner head on wrong location not allowing igniters to make proper contact or flames to evenly spread
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Brookshire, TX 77423
martin
Job Details: 09/28/2023
"Inspected dryer and found vent hose bent,kinked preventing airflow Adjusted and retested, working properly now"
We serviced a
WHIRLPOOL DISHWASHER
Model JDPSS246LL1
Near Spring, TX 77389
Osiel
Job Details: 09/28/2023
"rollers was not properly resting in track while moving, removed and readjusted."
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Dickinson, TX 77539
angel
Job Details: 09/28/2023
Needs parts; ordrng 1 W11178227 (Basket) and 1 W11219115 (Tub) and 1 W11419171 (Control) and 1 W11449841 (Gearcase) and 1 W11195971 (Stator) and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W11260238 (Rotor)
We serviced a
WHIRLPOOL WASHER/DRYER
Model WET4027HW1
Near Houston, TX 77007
Louis R
Job Details: 09/28/2023
Auth# W18SHC1NL2 replaced bad control & valve
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRW07
Near Houston, TX 77068
Gary L
Job Details: 09/28/2023
Assisted tech in repairing refrigerator
We serviced a
WHIRLPOOL DOUBLE OVEN
Model KODE500ESS20
Near Spring, TX 77386
donnie
Job Details: 09/28/2023
Unit shuts off after 10 -20 minutes of heating. Ran diagnostics error code f9 e0 customer has electrical supply issue. Need builder to repair circuit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLZ00
Near Galveston, TX 77551
angel
Job Details: 09/28/2023
Drain looks to be frozen customer to defrost unit for 24 hours and call back if issue returns
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD618ESS01
Near Houston, TX 77042
jerrell
Job Details: 09/28/2023
Need to order; O-emld tckt
We serviced a
WHIRLPOOL DRYER
Model MGD4500MW1
Near Houston, TX 77016
Gary L
Job Details: 09/28/2023
Ordering parts ; ordrng 1 W11675852 (Knob) and 1 W11566736 (Timer) and 1 W11625514 (Knob)
We serviced a
WHIRLPOOL DRYER
Model MED7230HC3
Near Spring, TX 77389
Osiel
Job Details: 09/28/2023
"after clearing error code ran diagnostics cycle, test user interface responsiveness - no reoccurring error codes"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Humble, TX 77346
leonard
Job Details: 09/28/2023
replaced broken owi sensor and checked operations. ck ok; used 1 W11084121 (SENSOR) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Houston, TX 77044
leonard
Job Details: 09/28/2023
adjusted burner flames on rt. and left front burners and checked operations. ck ok
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW3
Near Spring, TX 77386
donnie
Job Details: 09/28/2023
Washer sits in a metal drain pain up stairs. I raised the legs so bottom of washer woul not rub on drain pan. Operations are correct now
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Spring, TX 77373
donnie
Job Details: 09/28/2023
Front burners low flam is too high. Lowered low flames so customer can simmer.
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Missouri City, TX 77459
roosevelt
Job Details: 09/28/2023
close out per julia
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Cypress, TX 77433
Josue
Job Details: 09/28/2023
Returning parts. Unit ok .. customer getting with warranty with solution. Closing ticket for service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHB0
Near Spring, TX 77373
Josue
Job Details: 09/28/2023
Replaced parts with new design. All operations are correct now. Customer approved. ; used 1 W10712395 (Adjusters) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW0
Near Tomball, TX 77375
Josue
Job Details: 09/28/2023
Returning parts. Unit ok and customer with warranty found solution. Submitted for service.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Spring, TX 77386
donnie
Job Details: 09/28/2023
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Humble, TX 77339
leonard
Job Details: 09/28/2023
checked unit and ordered parts for repair. customer advised unit is working properly again now. returning parts
We serviced a
JENN-AIR REFRIGERATOR
Model JS42PPDUDE
Near Sugar Land, TX 77478
roosevelt
Job Details: 09/28/2023
checked and ran unit and water woed fine
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Houston, TX 77038
Osiel
Job Details: 09/28/2023
lint build up on filter blocking good airflow
We serviced a
WHIRLPOOL WASHER/DRYER
Model WET4027HW1
Near Houston, TX 77007
Louis R
Job Details: 09/28/2023
Auth# W18SHC1NL2 replaced bad control & valve
We serviced a
WHIRLPOOL DISHWASHER
Model WDF550SAHS0
Near Houston, TX 77044
leonard
Job Details: 09/28/2023
order parts 2man 2wgt with Donnie; ordrng 1 W11524806 (control board) and 1 W11677714 (ui control panel) and 1 W11226502 (switch-wl) and 1 W10567618 (thermister) and 1 W11226898 (sensor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Houston, TX 77345
leonard
Job Details: 09/28/2023
replaced faulty pump/ motor assy. and ran test cycle. test ok
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near Humble, TX 77396
leonard
Job Details: 09/28/2023
replaced shorted rt. front burner switch and checked operations.; used 1 WP3149400 (SWITCH) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS00
Near Houston, TX 77339
leonard
Job Details: 09/28/2023
replaced faulty icemaker and ran through harvest and fill test . test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Porter, TX 77365
leonard
Job Details: 09/28/2023
order parts 2man 3wgt with Donnie; ordrng 1 W11649982 (tub assy) and 1 W10909064 (panel) and 1 W10831329 (shield)
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Spring, TX 77373
donnie
Job Details: 09/28/2023
"Replaced fuses and door switches with cam assy. Operations are correct now ; used 2 W11433682 (Door cam assy.), and 3 W10138793 (Fuse) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HC0
Near Spring, TX 77389
Gary L
Job Details: 09/28/2023
Ordering parts ; ordrng 1 W11419171 (Control) and 1 W11394572 (Latch) and 1 W11478526 (User interface)
We serviced a
KITCHENAID MICROWAVE
Model KMBT5011KSS00
Near Spring, TX 77389
Osiel
Job Details: 09/28/2023
installed LED mld
We serviced a
MAYTAG DRYER
Model MGD7230HW3
Near Houston, TX 77065
Osiel
Job Details: 09/28/2023
"Nothing mechanically wrong with unit. Unit has power, user interface is responsive, heating works. Referred customer to user manual on properly use of dryer Documented with techline SR# 7737439085"
We serviced a
JENN-AIR OVEN
Model JJW3830LL00
Near Spring, TX 77389
Osiel
Job Details: 09/28/2023
temperatures withing range of desired amount
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS01
Near Spring, TX 77382
james
Job Details: 09/28/2023
Checked unit and replaced shorted external drain pump. Ran test cycle and unit checks ok and no leaks detected.; used 1 1901A (PUMP) from stock
We serviced a
WHIRLPOOL REFIGERATOR
Model WRS315SBHMO8
Near Spring, TX 77389
Gary L
Job Details: 09/28/2023
Found freezer door left opened and ice collected around fan. Removed ice from fan and adjusted door
We serviced a
KITCHEN AID REFRIGERATOR
Model KBLS22EVMS0
Near Houston, TX 77024
jerrell
Job Details: 09/28/2023
Removed ice obstruction from the icemaker ran test all operations normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Houston, TX 77043
jerrell
Job Details: 09/28/2023
Adjust and reinstalled heater connections ran test all operations normal.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Conroe, TX 77385
james
Job Details: 09/28/2023
Checked unit and adjusted door gasket. Ran test cycle for approx 20 min and no leaks detected.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Fulshear, TX 77441
martin
Job Details: 09/28/2023
"Needs gear case,motor,CAM,actuator ; ordrng 1 W11497303 (Motor) and 1 W11454372 (Gear case) and 1 W10721967 (CAM) and 1 W11481722 (Actuator) and 1 W11428524 (Capacitor)"
We serviced a
WHIRLPOOL1299] WASHER
Model WTW7300ZW
Near Galveston, TX 77554
angel
Job Details: 09/28/2023
Customer to try different loading procedures and also avoid quick wash to see if issue goes away if not the drive system would need to be rebuilt estimate of repair is 700-900 dollars
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ4
Near Katy, TX 77493
martin
Job Details: 09/28/2023
"Called customer to provide time window. He right away got upset because it was not the time the office stated. I advised him that that was his time for today if he still needed service today or we can reschedule. He hesitantly confirmed time window 11-1 Arrived at customer home 12:31pm inside the window but no one is home, its a vacant home. The builder did not advise its a vacant home and just said just come. He made made a comment regarding that now I wouldnt even give you a granola bar as He had promised someone at the office doughnuts if arrived at the time he wanted to. I was already uneasy going to this customer home as I know he would be outraged when i got there. Tagged door and moved on. Will pre ID issue and order middle burner ; ordrng 1 W11575584 (Burner kit)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Katy, TX 77493
martin
Job Details: 09/28/2023
"Needs control board,cavity thermostat,fuse,diode ; ordrng 1 W11552018 (Control board) and 1 W11224856 (Cavity thermostat) and 1 W10138793 (Fuse) and 1 W11256462 (Diode)"
We serviced a
MAYTAG RANGE GAS
Model MGT8720DS00
Near New Caney, TX 77357
leonard
Job Details: 09/28/2023
order parts 2wgt; ordrng 1 WPW10365421 (cntrl-elec) and 1 W10664073 (swtch-memb)
We serviced a
WHIRLPOOL LAUNDRY
Model MVW6200KW2
Near Atascocita, TX 77346
leonard
Job Details: 09/28/2023
replaced shorted motor capacitor and ran test cycle. test ok; used 1 W11395618 (CAPACITOR) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Spring, TX 77389
Osiel
Job Details: 09/28/2023
need replacement gearcase & cam ; ordrng 1 w10721967 (Cam) and 1 w11449840 (Gearcase)
We serviced a
MAYTAG WASHER
Model MVW7230HC1
Near Spring, TX 77389
Osiel
Job Details: 09/28/2023
"Rotor motor not properly installed, screw found off on the ground - replace screw unit working as design"
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF606ESS01
Near Spring, TX 77379
Osiel
Job Details: 09/28/2023
unit needs replacement led mld ; ordrng 1 W10695459 (LED Module)
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Houston, TX 77038
Osiel
Job Details: 09/28/2023
ran diagnostic unit working as design
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Baytown, TX 77523
ricky
Job Details: 09/28/2023
need comp; ordrng 1 w11476127
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Crosby, TX 77532
ricky
Job Details: 09/28/2023
"found unit shaking, cust wants susp changed; ordrng 1 w11033491"
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Crosby, TX 77532
ricky
Job Details: 09/28/2023
"found cnt fault code f4e4 causing cnt to malfunction, also found power cord discolor and advised cust to change recpt and cord, cust disagreed with tech, cust took pic of tech without asking, once codes were cleared cnt responded normal"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near The Woodlands, TX 77375
gary
Job Details: 09/28/2023
"Ran diagnostics, customer advised on possible issues with sealed system portion of unit. Adjusted settings ordering replacement compressor and evaporator ; ordrng 1 W11614224 (Compressor) and 1 W11598434 (Evaporator)"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Katy, TX 77493
martin
Job Details: 09/28/2023
"Replaced parts but issue continues Needs gear case, motor, actuator ; ordrng 1 W11454372 (Gear case) and 1 W10913953 (Actuator) and 1 W11497303 (Motor)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Spring, TX 77382
Josue
Job Details: 09/28/2023
Recalibrated. Unit is level. Found noise reduction pad ripped off from underloading.. unit was walking against side of cabby. Repaired. Ran a load of towels. All operations are correct now. Customer OK and will monitor unit.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Montgomery, TX 77356
james
Job Details: 09/28/2023
Do not order parts at this time Customer will call office if repaires are wanted; ordrng 1 W11170319 (cntrl-elec)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS01
Near Conroe, TX 77384
james
Job Details: 09/28/2023
Checked unit and adjusted and reattached bail arm. Unit checks ok.
We serviced a
WHIRLPOOL ICEMAKER
Model KUIC15NRTS0
Near Houston, TX 77079
jerrell
Job Details: 09/28/2023
Need to order; ordrng 1 WP2313637 (Grid cutter) and 1 WPW10217917 (VALVE)
We serviced a
JENN-AIR OVEN
Model JJW3830IM00
Near Houston, TX 77094
jerrell
Job Details: 09/28/2023
Need to order; ordrng 2 W11248652 (Blower)s
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Spring, TX 77386
donnie
Job Details: 09/28/2023
"Door hinges bent, repaired door hinges. Operations are correct now"
We serviced a
KITCHEN AID WARMING DRAWER
Model KOWT100ESS00
Near Spring, TX 77386
donnie
Job Details: 09/28/2023
Unit dead. Pulled warming drawer out of wall. Power cord is not connected in cabinet because there is no electrical outlet to plug the drawer into. Customer is calling builder
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Stafford, TX 77477
roosevelt
Job Details: 09/28/2023
bad suspension dl auth# is w18sdr1xpl1.5; ordrng 1 W10780045 (suspension)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKV2
Near Pasadena, TX 77503
ricky
Job Details: 09/28/2023
needs cnts; ordrng 1 w11131369 and 1 w11491730 and 1 w11563997
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM04
Near Pasadena, TX 77503
ricky
Job Details: 09/28/2023
found and replaced worn parts
We serviced a
KITCHENAID RANGE
Model WFG505M0MB0
Near Pasadena, TX 77502
ricky
Job Details: 09/28/2023
n
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near South Houston, TX 77587
ricky
Job Details: 09/28/2023
needs cnt est declined
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Tomball, TX 77375
gary
Job Details: 09/28/2023
Replaced complete evaporator Hoover assembly for fresh food section. Customer advised on monitoring temps moving forward. All functions checked ok at this time
We serviced a
WHIRLPOOL FREEZER
Model MZF34X20DW
Near Missouri City, TX 77489
roosevelt
Job Details: 09/28/2023
checked and unit was working as designed and frezing food
We serviced a
WHIRLPOOL FREEZER
Model KRMF706ESS01
Near Missouri City, TX 77459
roosevelt
Job Details: 09/28/2023
bad evap. harnes; ordrng 1 W11087438 (motor-evap)