We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW05
Near Houston, TX 77075
Derrick
Job Details:
06/03/2024
Check unit and adjusted loose connection at Fred motor causing a vibration sound unit is no longer making abnormal noises. All operations are working as designed.
We serviced a
MAYTAG DRYER
Model MGD7230HW1
Near Houston, TX 77047
Derrick
Job Details:
06/03/2024
"Check unit to find all operations working as designed on arrival unit is heating, but customer is having long time dries because of her lint being trapped at the roof. She was recommended to have a professional duct cleaning provider to service her home every six months unit is OK. She was informed not to use the dryer until she has duct cleaning company clean out duct unit is OK. There is a picture of the clogged exhaust on the roof on the document pictures."
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Houston, TX 77087
Derrick
Job Details:
06/03/2024
Replace defective actuator unit is OK
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Pearland, TX 77584
Alex
Job Details:
06/03/2024
Replaced shorted thermal fuse and control board
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Pearland, TX 77581
Alex
Job Details:
06/03/2024
Order transmission; ordrng 1 W11449840 (Transmission) and 1 W10721967 (Cam) and 1 W11239857 (Belt)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Houston, TX 77041
Gary L
Job Details:
06/03/2024
Ordering parts ; ordrng 1 W11700250 (Ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM00
Near Houston, TX 77043
Gary L
Job Details:
06/03/2024
Found bad valves in compressor. Evacuated Freon. Removed and replaced compressor and drier. Recharged system and checked
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Tomball, TX 77375
gary
Job Details:
06/03/2024
"Ran diagnostics ordering replacement divider, motor and impeller ; ordrng 1 Wpw10309864 (Divider) and 1 W11671282 (Motor) and 1 Wp63052-2 (Impeller)"
We serviced a
KITCHENAID OVEN
Model KODE500ESS21
Near Spring, TX 77381
gary
Job Details:
06/03/2024
"Ran diagnostics, assisted JG in oven controls replacement. All functions checked ok at this time"
We serviced a
WHIRLPOOL FREEZER
Model WZF79R20DW04
Near Pinehurst, TX 77362
gary
Job Details:
06/03/2024
"Ran diagnostics, ordering replacement thermistor and harness for excess frost build up. ; ordrng 1 Wpw10384183 (Thermistor) and 1 W11670030 (Harness)"
We serviced a
JENNAIR FREEZER
Model JBZFL30IGX00
Near Katy, TX 77494
Luis
Job Details:
06/03/2024
Checked unit and ice maker is broken ; ordrng 1 W11646196 (Icemaker)
We serviced a
WHIRLPOOL MICROWAVE
Model KOCE500ESS20
Near Katy, TX 77493
Luis
Job Details:
06/03/2024
Per customer I left part at the front door
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Rosenberg, TX 77469
Russell
Job Details:
06/03/2024
"replaced latch, control, and actuator. unit tested ok."
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Missouri City, TX 77459
Edwin
Job Details:
06/03/2024
Upon arrival I replaced parts. After replacement I ran unit. Everything came on everything is working .Unit is working as designed.
We serviced a
JENNAIR RANGE
Model JGRP548WP02
Near Humble, TX 77346
leonard
Job Details:
06/03/2024
replaced faulty left oven burner and checked operations. ck ok
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Baytown, TX 77521
Derrick
Job Details:
06/03/2024
Replace defective basket and gear case unit unit is not working as designed with no abnormal noises unit is OK
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Highlands, TX 77562
Derrick
Job Details:
06/03/2024
Check unit to find no fault codes stored in ACU and no flickering lights. Customer was advised unit is working as design technician called and documented all findings with Whirlpool. This would be a safety issue. If customer calls back theres a service request on the document pictures if customer calls back please refer him to Whirlpool.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Rosenberg, TX 77469
Russell
Job Details:
06/03/2024
cust has a full bin of ice. took picture in SD quick-pic. unit tested ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503EBS01
Near Spring, TX 77386
Osiel
Job Details:
06/03/2024
replaced leaking quick connect fitting
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM01
Near Spring, TX 77388
Osiel
Job Details:
06/03/2024
"replaced compressor, drier & evap - unit is working as normal"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS11
Near Spring, TX 77379
Osiel
Job Details:
06/03/2024
need filter insert adapter peace ; ordrng 2 xxxxxxx (Filter insert adapter)s
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS
Near Missouri City, TX 77459
Edwin
Job Details:
06/03/2024
Upon arrival I replaced part. After replacement ran unit. Everything came on everything is working. Unit working as designed.
We serviced a
MAYTAG DRYER
Model MED6630HC0
Near Friendswood, TX 77546
Alex
Job Details:
06/03/2024
"Order motor, harness and fuse; ordrng 1 W11364931 (Motor) and 2 W10909685 (Fuse)s and 1 WP697772 (Blower) and 1 280148 (Therm kit) and 1 W11690849 (Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Cypress, TX 77433
Sarom
Job Details:
06/03/2024
Advise customer to check breaker also
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Cypress, TX 77433
Sarom
Job Details:
06/03/2024
Reconnected the main pcb and reset the system
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS1
Near Houston, TX 77028
george
Job Details:
06/03/2024
"working normal. im adjusted front legs,up."
We serviced a
WHIRLPOOL FREEZER
Model WRX986SIHZ00
Near Houston, TX 77044
george
Job Details:
06/03/2024
led kit been replaced.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC302ESS06
Near Houston, TX 77345
leonard
Job Details:
06/03/2024
upon arrival customer decided not to go ahead with repair. returning parts
We serviced a
WHIRLPOOL VENTHOOD
Model WVW53UC6LS
Near Richmond, TX 77469
Russell
Job Details:
06/03/2024
according to builder his vent guy stated that the metal louver flap was left off during installation. advised builder rep per AL Jr that it is an installation issue. unit is working as designed.
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Richmond, TX 77469
Russell
Job Details:
06/03/2024
"when arrived for service found that someone had removed the latch assy, stike, and bezel was broken. F9E1, F7E4, unit has a drain issue and has standing water in tub. advised cust to remove water. ordering pump, control, latch, slider, strike and bezel.; ordrng 1 W11396717 (pump) and 1 W11457841 (strike) and 1 W11419171 (control) and 1 W11559688 (bezel) and 1 W11700916 (latch assy) and 1 W10734521 (slider)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near League City, TX 77573
donnie
Job Details:
06/03/2024
"Unit is over flowing into pan activating float switch, unit being exchanged"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Houston, TX 77072
derrick
Job Details:
06/03/2024
Unit pexed by manufacturer
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Houston, TX 77074
derrick
Job Details:
06/03/2024
Order door catch; ordrng 1 W11429587 (Door catch)
We serviced a
WHIRLPOOL DRYER
Model MEDB855DC3
Near Rosharon, TX 77583
derrick
Job Details:
06/03/2024
"Replaced fuse, control and pulley and checked operation ok; used 1 240148 (Fuse) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332FAMS0
Near Arcola, TX 77583
derrick
Job Details:
06/03/2024
Order sump motor; ordrng 1 W11613570 (Motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Santa Fe, TX 77510
donnie
Job Details:
06/03/2024
Reinstalled freezer door gasket
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Fulshear, TX 77441
martin
Job Details:
06/03/2024
DUPLICATE REQUEST Ticket already complete
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFH01
Near Cypress, TX 77429
dadrick
Job Details:
06/03/2024
Checked unit compressor not turning on all lights are working on unit compressor not kicking on; ordrng 1 W11580057 (Compressor) and 1 W11109499 (Drier)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Cypress, TX 77429
dadrick
Job Details:
06/03/2024
Checked unit all doors working properly adjusted feet on unit leveled door temperature in home was 80 degrees reason for condensation on freezer door gasket
We serviced a
KITCHENAID RANGE
Model KSDB900ESS5
Near League City, TX 77573
donnie
Job Details:
06/03/2024
Ui assy damaged; ordrng 1 W10913685 (Ui) and 5 W10814133 (Bezel)s
We serviced a
WHIRLPOOL FREEZER
Model WRB322DMBW01
Near Houston, TX 77014
Osiel
Job Details:
06/03/2024
replaced compressor drier & evap - unit is working as normal
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JB3
Near Dickinson, TX 77539
donnie
Job Details:
06/03/2024
Replaced range Erc. Operations are correct
We serviced a
WHIRLPOOL RANGE
Model KFGC558JSS01
Near Houston, TX 77044
george
Job Details:
06/03/2024
part to be order.; ordrng 1 w11319618 (sensor for griddle)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Houston, TX 77004
Louis R
Job Details:
06/03/2024
Found bad heater.; ordrng 1 W11368877 (Heater) and 1 W11624942 (Harness)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Houston, TX 77044
george
Job Details:
06/03/2024
it was normal .not leaking st the bottom. im adjusted.
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Houston, TX 77044
george
Job Details:
06/03/2024
support been replaced.
We serviced a
AMANA RANGE
Model AGR4203MNB0
Near Houston, TX 77026
Gary L
Job Details:
06/03/2024
Found breaker tripped and oven ignitor broken. Removed and replaced ignitor and reset breaker. Checked operation ; used 1 W11176454 (Ignitor) from stock
We serviced a
WHIRLPOOL OVEN
Model WOES3030LS
Near Magnolia, TX 77354
gary
Job Details:
06/03/2024
Call canceled at door.
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15NHZS0
Near Magnolia, TX 77354
gary
Job Details:
06/03/2024
"Ran diagnostics, quoting customer for condenser fan motor replacement (154.45) part with additional 50.00 labor after trip charge.; ordrng 1 W10124096 (Cond motor)"
We serviced a
WHIRLPOOL WASHER
Model WDT730HAMZ0
Near Hockley, TX 77447
gary
Job Details:
06/03/2024
"Ran diagnostics, replaced faulty sump assembly in unit. All functions checked ok at this time"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Conroe, TX 77304
John
Job Details:
06/03/2024
reset gascket unit is correct now unit checked out
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Conroe, TX 77302
John
Job Details:
06/03/2024
cust has to rs;
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Houston, TX 77004
Louis R
Job Details:
06/03/2024
SR# 7739217990 unit infested and molded
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Cypress, TX 77429
dadrick
Job Details:
06/03/2024
Replace parts unit is now washing but not draining ; ordrng 1 W11568793 (Harness) and 1 W11412291 (Drain pump)
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Cypress, TX 77429
dadrick
Job Details:
06/03/2024
Replace parts unit tested properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Houston, TX 77070
dadrick
Job Details:
06/03/2024
Advised customer to get water filter ; ordrng 1 W11700250 (Im)
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Houston, TX 77069
dadrick
Job Details:
06/03/2024
Replace parts unit power on now not heating ; ordrng 1 WP3977767 (Thermostat) and 1 279838 (Heating element) and 1 W10900067 (Thermistor)
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW
Near Houston, TX 77068
dadrick
Job Details:
06/03/2024
Replace part unit tested properly
We serviced a
KITCHENAID ICE MACHINE
Model KUID308ESS2
Near Dickinson, TX 77539
donnie
Job Details:
06/03/2024
Unit cutter grid is open. Need cutter grid; ordrng 1 W10919199 (Cutter grid)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near La Marque, TX 77568
donnie
Job Details:
06/03/2024
"Different issue, replaced freezer evaporator fan motor assy with wiring harness, unit was not defrosting correctly. Operations are correct now"
We serviced a
WHIRLPOOL FREEZER
Model WRT318FZDB11
Near Houston, TX 77018
Damarcus
Job Details:
06/03/2024
Found unit working as design to no problem with the unit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Houston, TX 77057
Louis R
Job Details:
06/03/2024
Found bad damper. ; ordrng 1 W11236851 (Damper)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDW09
Near Houston, TX 77026
Gary L
Job Details:
06/03/2024
Found freezer door gasket pulling away from door. Reattached door gasket using loctite. Checked operation
We serviced a
WHIRLPOOL WASHER
Model MVW5430MW1
Near Spring, TX 77373
george
Job Details:
06/03/2024
"part to be order,but customer will try to return it to the store,he will call us.; ordrng 1 w11627413 (control elec.) and 1 w11675701 (hmi) and 1 w11670519 (latch)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Spring, TX 77373
george
Job Details:
06/03/2024
pump-motor been replaced.
We serviced a
JENNAIR VENTHOOD
Model JDX7036YS7
Near Spring, TX 77386
george
Job Details:
06/03/2024
part to be order.; ordrng 1 WPW10421280 (arm-motor) and 2 WPW10422765 (screw)s and 2 WPW10422764 (screw)s
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI75X15HZ00
Near Houston, TX 77024
Louis R
Job Details:
06/03/2024
Found bad valve. ; ordrng 1 W10881366 (Valve)
We serviced a
WHIRLPOOL OVEN
Model WFG320M0MS0
Near Conroe, TX 77385
John
Job Details:
06/03/2024
changed out panel unit is correct now
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Houston, TX 77019
Louis R
Job Details:
06/03/2024
"Auth# M1BDK50NL2 Replaced basket, tub, & gearcase"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ
Near Conroe, TX 77301
John
Job Details:
06/03/2024
checked unit out at this point unit working as disined ajusted water line away from light
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW0
Near Liberty, TX 77575
ricky
Job Details:
06/03/2024
found and replaced shorted parts and cycled
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Houston, TX 77082
raul
Job Details:
06/03/2024
Replaced range panel
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrs335sdhm07
Near Richmond, TX 77407
raul
Job Details:
06/03/2024
Adjusted ice door to close properly.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Richmond, TX 77407
raul
Job Details:
06/03/2024
"Replaced basket, cam, actuator, capacitor, belt, suspension rods and agitator. Ran a diagnostic test and could no longer hear any noise."
We serviced a
KITCHENAID ICE MACHINE
Model KUIX335HPS00
Near Montgomery, TX 77356
james
Job Details:
06/03/2024
Checked unit and replaced shorted recirculate pump. Ran test cyucle and unit checks ok. Customer is running a clean cycle.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM03
Near Katy, TX 77493
Luis
Job Details:
06/03/2024
"Checked unit and I found a loose connection at the Icemaker harness, I fixed it and checked ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2568AEB
Near Montgomery, TX 77316
james
Job Details:
06/03/2024
Unit needs UI boadrs and parts are NLA.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Humble, TX 77346
leonard
Job Details:
06/03/2024
removed debris between front seal and ring bearing and re-attached loose bearing ring and checked operations. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Houston, TX 77062
Alex
Job Details:
06/03/2024
"Replaced shorted evaporator fan motor, all functions normal"
We serviced a
WHIRLPOOL WASHER
Model wtw4816fw3
Near Houston, TX 77077
Jordan
Job Details:
06/03/2024
Customer will find plumber due to hot and cold water line both releasing hot water.
We serviced a
WHIRLPOOL WASHER
Model WFW8740DW0
Near Houston, TX 77077
Jordan
Job Details:
06/03/2024
Unit operating properly. Smells are from products getting stuck inside bellow.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Houston, TX 77072
Jordan
Job Details:
06/03/2024
Per tech line unit not be replaced due to leak in cabinet. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FFDW03
Near Houston, TX 77036
Jordan
Job Details:
06/03/2024
Part order for unit not cooling freezer properly. Couplers not sealing need to reorder.; ordrng 1 W11562258 (Evaporator) and 2 W11504419 (Coupler)s and 2 W11504449 (Coupler)s
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Houston, TX 77083
Jordan
Job Details:
06/03/2024
Part order for basket not separating from Gear case ; ordrng 1 W10752719 (Basket) and 1 W11219115 (Tub) and 1 W11130362 (Suspension) and 1 WPW10402178 (Retainer)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Montgomery, TX 77316
james
Job Details:
06/03/2024
"Checked unit and cleared error code 8-2. Ran auto test cycle and unit checks ok. Talked to Rob at Tech Line and he advised for customer to stop prewashig dishes with soap before loading, use rinse aid, a good quality DW detergent. clean DW with affresh once a nonth. The residue cust is seeing is salt from water softner and before water softner was installed residue was hard water deposits and all of the above will help. Issued SR# 7739215536"
We serviced a
WHIRLPOOL DRYER
Model WED4616SW0
Near Conroe, TX 77384
james
Job Details:
06/03/2024
Checked unit and removed debris from between drum and drum seal. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL DRYER
Model WED4616FW0
Near Conroe, TX 77384
james
Job Details:
06/03/2024
Checked unit and repaired loose connection at timer. Ran test cycle and unit checks ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Katy, TX 77449
Luis
Job Details:
06/03/2024
One of the screw that comes with the damper is way too tight and buried into the liner and can't remove it without breaking the cover; ordrng 1 W11373136 (Air tower) and 1 W11124841 (Cover)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Hockley, TX 77447
gary
Job Details:
06/03/2024
"Ran diagnostics, replaced latch assembly, will also need replacement control, harness and capacitor ; ordrng 1 W11513246 (Control) and 1 W11643701 (Harness) and 1 W11395618 (Capacitor)"
We serviced a
KITCHENAID OVEN
Model KODE500ESS20
Near Humble, TX 77338
george
Job Details:
06/03/2024
leonard did it.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ00
Near Dayton, TX 77535
ricky
Job Details:
06/03/2024
need im; ordrng 1 w10300022
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Houston, TX 77091
Gary L
Job Details:
06/03/2024
Found faulty thermal cutoff. Removed and replaced thermal cutoff. Vent to house is clogged with lint. No air suction through lint filter. ; used 1 279816 (Cutoff) from stock
We serviced a
KITCHENAID OVEN
Model KODE500ESS20
Near Humble, TX 77338
leonard
Job Details:
06/03/2024
replaced faulty cooling fans and shorted control board and control panel and checked operations. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Shenandoah, TX 77385
John
Job Details:
06/03/2024
asited je unit unit checked out
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Willis, TX 77378
james
Job Details:
06/03/2024
Order parts reschedule with customerreplaced upper and lower interlocks and fuse 2x and blow fuse2 man w/JP2wgt; ordrng 1 W11446747 (TRANSFORMR) and 1 W11678970 (CAPACTR-MG) and 1 W11256462 (diode) and 1 W10754299 (magnetron) and 1 WPW10531156 (filter) and 2 W11707984 (FUSE-THRML)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Shenandoah, TX 77385
james
Job Details:
06/03/2024
Checked unit and replaced locked compressor and drier. Unit checks ok and is cooling. Assisted by Tech JP
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Houston, TX 77014
Osiel
Job Details:
06/03/2024
replaced pump&motor - ran diagnostics unit is working as normal
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS09
Near Porter, TX 77365
leonard
Job Details:
06/03/2024
replaced shorted control panel and microwave bulb and checked operations. ck ok
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QVS02
Near Houston, TX 77018
Damarcus
Job Details:
06/03/2024
Found bad ice maker/shaft/rod replaced same problem until tested good
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Houston, TX 77016
Gary L
Job Details:
06/03/2024
Talked to Leon with techline. Voltage is unstable. Not sure whats the problem Phone was disconnected and Leon messaged me but he couldnt receive messages. Unit is shocking me ; O-emld tckt