Service History 484 - ASI Appliance

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW05

Near Houston, TX 77075

Derrick

Job Details: 06/03/2024

Check unit and adjusted loose connection at Fred motor causing a vibration sound unit is no longer making abnormal noises. All operations are working as designed.

We serviced a

MAYTAG DRYER

Model MGD7230HW1

Near Houston, TX 77047

Derrick

Job Details: 06/03/2024

"Check unit to find all operations working as designed on arrival unit is heating, but customer is having long time dries because of her lint being trapped at the roof. She was recommended to have a professional duct cleaning provider to service her home every six months unit is OK. She was informed not to use the dryer until she has duct cleaning company clean out duct unit is OK. There is a picture of the clogged exhaust on the roof on the document pictures."

We serviced a

WHIRLPOOL WASHER

Model WTW5015LW0

Near Houston, TX 77087

Derrick

Job Details: 06/03/2024

Replace defective actuator unit is OK

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Pearland, TX 77584

Alex

Job Details: 06/03/2024

Replaced shorted thermal fuse and control board

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Pearland, TX 77581

Alex

Job Details: 06/03/2024

Order transmission; ordrng 1 W11449840 (Transmission) and 1 W10721967 (Cam) and 1 W11239857 (Belt)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335SDHM06

Near Houston, TX 77041

Gary L

Job Details: 06/03/2024

Ordering parts ; ordrng 1 W11700250 (Ice maker)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT511SZDM00

Near Houston, TX 77043

Gary L

Job Details: 06/03/2024

Found bad valves in compressor. Evacuated Freon. Removed and replaced compressor and drier. Recharged system and checked

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near Tomball, TX 77375

gary

Job Details: 06/03/2024

"Ran diagnostics ordering replacement divider, motor and impeller ; ordrng 1 Wpw10309864 (Divider) and 1 W11671282 (Motor) and 1 Wp63052-2 (Impeller)"

We serviced a

KITCHENAID OVEN

Model KODE500ESS21

Near Spring, TX 77381

gary

Job Details: 06/03/2024

"Ran diagnostics, assisted JG in oven controls replacement. All functions checked ok at this time"

We serviced a

WHIRLPOOL FREEZER

Model WZF79R20DW04

Near Pinehurst, TX 77362

gary

Job Details: 06/03/2024

"Ran diagnostics, ordering replacement thermistor and harness for excess frost build up. ; ordrng 1 Wpw10384183 (Thermistor) and 1 W11670030 (Harness)"

We serviced a

JENNAIR FREEZER

Model JBZFL30IGX00

Near Katy, TX 77494

Luis

Job Details: 06/03/2024

Checked unit and ice maker is broken ; ordrng 1 W11646196 (Icemaker)

We serviced a

WHIRLPOOL MICROWAVE

Model KOCE500ESS20

Near Katy, TX 77493

Luis

Job Details: 06/03/2024

Per customer I left part at the front door

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Rosenberg, TX 77469

Russell

Job Details: 06/03/2024

"replaced latch, control, and actuator. unit tested ok."

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Missouri City, TX 77459

Edwin

Job Details: 06/03/2024

Upon arrival I replaced parts. After replacement I ran unit. Everything came on everything is working .Unit is working as designed.

We serviced a

JENNAIR RANGE

Model JGRP548WP02

Near Humble, TX 77346

leonard

Job Details: 06/03/2024

replaced faulty left oven burner and checked operations. ck ok

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Baytown, TX 77521

Derrick

Job Details: 06/03/2024

Replace defective basket and gear case unit unit is not working as designed with no abnormal noises unit is OK

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Highlands, TX 77562

Derrick

Job Details: 06/03/2024

Check unit to find no fault codes stored in ACU and no flickering lights. Customer was advised unit is working as design technician called and documented all findings with Whirlpool. This would be a safety issue. If customer calls back theres a service request on the document pictures if customer calls back please refer him to Whirlpool.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Rosenberg, TX 77469

Russell

Job Details: 06/03/2024

cust has a full bin of ice. took picture in SD quick-pic. unit tested ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503EBS01

Near Spring, TX 77386

Osiel

Job Details: 06/03/2024

replaced leaking quick connect fitting

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FFDM01

Near Spring, TX 77388

Osiel

Job Details: 06/03/2024

"replaced compressor, drier & evap - unit is working as normal"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS11

Near Spring, TX 77379

Osiel

Job Details: 06/03/2024

need filter insert adapter peace ; ordrng 2 xxxxxxx (Filter insert adapter)s

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS

Near Missouri City, TX 77459

Edwin

Job Details: 06/03/2024

Upon arrival I replaced part. After replacement ran unit. Everything came on everything is working. Unit working as designed.

We serviced a

MAYTAG DRYER

Model MED6630HC0

Near Friendswood, TX 77546

Alex

Job Details: 06/03/2024

"Order motor, harness and fuse; ordrng 1 W11364931 (Motor) and 2 W10909685 (Fuse)s and 1 WP697772 (Blower) and 1 280148 (Therm kit) and 1 W11690849 (Harness)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Cypress, TX 77433

Sarom

Job Details: 06/03/2024

Advise customer to check breaker also

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM06

Near Cypress, TX 77433

Sarom

Job Details: 06/03/2024

Reconnected the main pcb and reset the system

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS1

Near Houston, TX 77028

george

Job Details: 06/03/2024

"working normal. im adjusted front legs,up."

We serviced a

WHIRLPOOL FREEZER

Model WRX986SIHZ00

Near Houston, TX 77044

george

Job Details: 06/03/2024

led kit been replaced.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC302ESS06

Near Houston, TX 77345

leonard

Job Details: 06/03/2024

upon arrival customer decided not to go ahead with repair. returning parts

We serviced a

WHIRLPOOL VENTHOOD

Model WVW53UC6LS

Near Richmond, TX 77469

Russell

Job Details: 06/03/2024

according to builder his vent guy stated that the metal louver flap was left off during installation. advised builder rep per AL Jr that it is an installation issue. unit is working as designed.

We serviced a

MAYTAG WASHER

Model MVW7230HC0

Near Richmond, TX 77469

Russell

Job Details: 06/03/2024

"when arrived for service found that someone had removed the latch assy, stike, and bezel was broken. F9E1, F7E4, unit has a drain issue and has standing water in tub. advised cust to remove water. ordering pump, control, latch, slider, strike and bezel.; ordrng 1 W11396717 (pump) and 1 W11457841 (strike) and 1 W11419171 (control) and 1 W11559688 (bezel) and 1 W11700916 (latch assy) and 1 W10734521 (slider)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS1

Near League City, TX 77573

donnie

Job Details: 06/03/2024

"Unit is over flowing into pan activating float switch, unit being exchanged"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Houston, TX 77072

derrick

Job Details: 06/03/2024

Unit pexed by manufacturer

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Houston, TX 77074

derrick

Job Details: 06/03/2024

Order door catch; ordrng 1 W11429587 (Door catch)

We serviced a

WHIRLPOOL DRYER

Model MEDB855DC3

Near Rosharon, TX 77583

derrick

Job Details: 06/03/2024

"Replaced fuse, control and pulley and checked operation ok; used 1 240148 (Fuse) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF332FAMS0

Near Arcola, TX 77583

derrick

Job Details: 06/03/2024

Order sump motor; ordrng 1 W11613570 (Motor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM09

Near Santa Fe, TX 77510

donnie

Job Details: 06/03/2024

Reinstalled freezer door gasket

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Fulshear, TX 77441

martin

Job Details: 06/03/2024

DUPLICATE REQUEST Ticket already complete

We serviced a

MAYTAG REFRIGERATOR

Model MRT311FFFH01

Near Cypress, TX 77429

dadrick

Job Details: 06/03/2024

Checked unit compressor not turning on all lights are working on unit compressor not kicking on; ordrng 1 W11580057 (Compressor) and 1 W11109499 (Drier)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Cypress, TX 77429

dadrick

Job Details: 06/03/2024

Checked unit all doors working properly adjusted feet on unit leveled door temperature in home was 80 degrees reason for condensation on freezer door gasket

We serviced a

KITCHENAID RANGE

Model KSDB900ESS5

Near League City, TX 77573

donnie

Job Details: 06/03/2024

Ui assy damaged; ordrng 1 W10913685 (Ui) and 5 W10814133 (Bezel)s

We serviced a

WHIRLPOOL FREEZER

Model WRB322DMBW01

Near Houston, TX 77014

Osiel

Job Details: 06/03/2024

replaced compressor drier & evap - unit is working as normal

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JB3

Near Dickinson, TX 77539

donnie

Job Details: 06/03/2024

Replaced range Erc. Operations are correct

We serviced a

WHIRLPOOL RANGE

Model KFGC558JSS01

Near Houston, TX 77044

george

Job Details: 06/03/2024

part to be order.; ordrng 1 w11319618 (sensor for griddle)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Houston, TX 77004

Louis R

Job Details: 06/03/2024

Found bad heater.; ordrng 1 W11368877 (Heater) and 1 W11624942 (Harness)

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Houston, TX 77044

george

Job Details: 06/03/2024

it was normal .not leaking st the bottom. im adjusted.

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS22

Near Houston, TX 77044

george

Job Details: 06/03/2024

support been replaced.

We serviced a

AMANA RANGE

Model AGR4203MNB0

Near Houston, TX 77026

Gary L

Job Details: 06/03/2024

Found breaker tripped and oven ignitor broken. Removed and replaced ignitor and reset breaker. Checked operation ; used 1 W11176454 (Ignitor) from stock

We serviced a

WHIRLPOOL OVEN

Model WOES3030LS

Near Magnolia, TX 77354

gary

Job Details: 06/03/2024

Call canceled at door.

We serviced a

KITCHENAID ICE MACHINE

Model KUIC15NHZS0

Near Magnolia, TX 77354

gary

Job Details: 06/03/2024

"Ran diagnostics, quoting customer for condenser fan motor replacement (154.45) part with additional 50.00 labor after trip charge.; ordrng 1 W10124096 (Cond motor)"

We serviced a

WHIRLPOOL WASHER

Model WDT730HAMZ0

Near Hockley, TX 77447

gary

Job Details: 06/03/2024

"Ran diagnostics, replaced faulty sump assembly in unit. All functions checked ok at this time"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Conroe, TX 77304

John

Job Details: 06/03/2024

reset gascket unit is correct now unit checked out

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Conroe, TX 77302

John

Job Details: 06/03/2024

cust has to rs;

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Houston, TX 77004

Louis R

Job Details: 06/03/2024

SR# 7739217990 unit infested and molded

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Cypress, TX 77429

dadrick

Job Details: 06/03/2024

Replace parts unit is now washing but not draining ; ordrng 1 W11568793 (Harness) and 1 W11412291 (Drain pump)

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Cypress, TX 77429

dadrick

Job Details: 06/03/2024

Replace parts unit tested properly

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Houston, TX 77070

dadrick

Job Details: 06/03/2024

Advised customer to get water filter ; ordrng 1 W11700250 (Im)

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Houston, TX 77069

dadrick

Job Details: 06/03/2024

Replace parts unit power on now not heating ; ordrng 1 WP3977767 (Thermostat) and 1 279838 (Heating element) and 1 W10900067 (Thermistor)

We serviced a

WHIRLPOOL WASHER

Model WTW7500GW

Near Houston, TX 77068

dadrick

Job Details: 06/03/2024

Replace part unit tested properly

We serviced a

KITCHENAID ICE MACHINE

Model KUID308ESS2

Near Dickinson, TX 77539

donnie

Job Details: 06/03/2024

Unit cutter grid is open. Need cutter grid; ordrng 1 W10919199 (Cutter grid)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near La Marque, TX 77568

donnie

Job Details: 06/03/2024

"Different issue, replaced freezer evaporator fan motor assy with wiring harness, unit was not defrosting correctly. Operations are correct now"

We serviced a

WHIRLPOOL FREEZER

Model WRT318FZDB11

Near Houston, TX 77018

Damarcus

Job Details: 06/03/2024

Found unit working as design to no problem with the unit

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Houston, TX 77057

Louis R

Job Details: 06/03/2024

Found bad damper. ; ordrng 1 W11236851 (Damper)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FMDW09

Near Houston, TX 77026

Gary L

Job Details: 06/03/2024

Found freezer door gasket pulling away from door. Reattached door gasket using loctite. Checked operation

We serviced a

WHIRLPOOL WASHER

Model MVW5430MW1

Near Spring, TX 77373

george

Job Details: 06/03/2024

"part to be order,but customer will try to return it to the store,he will call us.; ordrng 1 w11627413 (control elec.) and 1 w11675701 (hmi) and 1 w11670519 (latch)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Spring, TX 77373

george

Job Details: 06/03/2024

pump-motor been replaced.

We serviced a

JENNAIR VENTHOOD

Model JDX7036YS7

Near Spring, TX 77386

george

Job Details: 06/03/2024

part to be order.; ordrng 1 WPW10421280 (arm-motor) and 2 WPW10422765 (screw)s and 2 WPW10422764 (screw)s

We serviced a

WHIRLPOOL ICE MACHINE

Model WUI75X15HZ00

Near Houston, TX 77024

Louis R

Job Details: 06/03/2024

Found bad valve. ; ordrng 1 W10881366 (Valve)

We serviced a

WHIRLPOOL OVEN

Model WFG320M0MS0

Near Conroe, TX 77385

John

Job Details: 06/03/2024

changed out panel unit is correct now

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near Houston, TX 77019

Louis R

Job Details: 06/03/2024

"Auth# M1BDK50NL2 Replaced basket, tub, & gearcase"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ

Near Conroe, TX 77301

John

Job Details: 06/03/2024

checked unit out at this point unit working as disined ajusted water line away from light

We serviced a

WHIRLPOOL WASHER

Model MVW4505MW0

Near Liberty, TX 77575

ricky

Job Details: 06/03/2024

found and replaced shorted parts and cycled

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Houston, TX 77082

raul

Job Details: 06/03/2024

Replaced range panel

We serviced a

WHIRLPOOL REFRIGERATOR

Model wrs335sdhm07

Near Richmond, TX 77407

raul

Job Details: 06/03/2024

Adjusted ice door to close properly.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Richmond, TX 77407

raul

Job Details: 06/03/2024

"Replaced basket, cam, actuator, capacitor, belt, suspension rods and agitator. Ran a diagnostic test and could no longer hear any noise."

We serviced a

KITCHENAID ICE MACHINE

Model KUIX335HPS00

Near Montgomery, TX 77356

james

Job Details: 06/03/2024

Checked unit and replaced shorted recirculate pump. Ran test cyucle and unit checks ok. Customer is running a clean cycle.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDM03

Near Katy, TX 77493

Luis

Job Details: 06/03/2024

"Checked unit and I found a loose connection at the Icemaker harness, I fixed it and checked ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFI2568AEB

Near Montgomery, TX 77316

james

Job Details: 06/03/2024

Unit needs UI boadrs and parts are NLA.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Humble, TX 77346

leonard

Job Details: 06/03/2024

removed debris between front seal and ring bearing and re-attached loose bearing ring and checked operations. ck ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Houston, TX 77062

Alex

Job Details: 06/03/2024

"Replaced shorted evaporator fan motor, all functions normal"

We serviced a

WHIRLPOOL WASHER

Model wtw4816fw3

Near Houston, TX 77077

Jordan

Job Details: 06/03/2024

Customer will find plumber due to hot and cold water line both releasing hot water.

We serviced a

WHIRLPOOL WASHER

Model WFW8740DW0

Near Houston, TX 77077

Jordan

Job Details: 06/03/2024

Unit operating properly. Smells are from products getting stuck inside bellow.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Houston, TX 77072

Jordan

Job Details: 06/03/2024

Per tech line unit not be replaced due to leak in cabinet. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT108FFDW03

Near Houston, TX 77036

Jordan

Job Details: 06/03/2024

Part order for unit not cooling freezer properly. Couplers not sealing need to reorder.; ordrng 1 W11562258 (Evaporator) and 2 W11504419 (Coupler)s and 2 W11504449 (Coupler)s

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Houston, TX 77083

Jordan

Job Details: 06/03/2024

Part order for basket not separating from Gear case ; ordrng 1 W10752719 (Basket) and 1 W11219115 (Tub) and 1 W11130362 (Suspension) and 1 WPW10402178 (Retainer)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS2

Near Montgomery, TX 77316

james

Job Details: 06/03/2024

"Checked unit and cleared error code 8-2. Ran auto test cycle and unit checks ok. Talked to Rob at Tech Line and he advised for customer to stop prewashig dishes with soap before loading, use rinse aid, a good quality DW detergent. clean DW with affresh once a nonth. The residue cust is seeing is salt from water softner and before water softner was installed residue was hard water deposits and all of the above will help. Issued SR# 7739215536"

We serviced a

WHIRLPOOL DRYER

Model WED4616SW0

Near Conroe, TX 77384

james

Job Details: 06/03/2024

Checked unit and removed debris from between drum and drum seal. Ran test cycle and unit checks ok.

We serviced a

WHIRLPOOL DRYER

Model WED4616FW0

Near Conroe, TX 77384

james

Job Details: 06/03/2024

Checked unit and repaired loose connection at timer. Ran test cycle and unit checks ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Katy, TX 77449

Luis

Job Details: 06/03/2024

One of the screw that comes with the damper is way too tight and buried into the liner and can't remove it without breaking the cover; ordrng 1 W11373136 (Air tower) and 1 W11124841 (Cover)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Hockley, TX 77447

gary

Job Details: 06/03/2024

"Ran diagnostics, replaced latch assembly, will also need replacement control, harness and capacitor ; ordrng 1 W11513246 (Control) and 1 W11643701 (Harness) and 1 W11395618 (Capacitor)"

We serviced a

KITCHENAID OVEN

Model KODE500ESS20

Near Humble, TX 77338

george

Job Details: 06/03/2024

leonard did it.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ00

Near Dayton, TX 77535

ricky

Job Details: 06/03/2024

need im; ordrng 1 w10300022

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Houston, TX 77091

Gary L

Job Details: 06/03/2024

Found faulty thermal cutoff. Removed and replaced thermal cutoff. Vent to house is clogged with lint. No air suction through lint filter. ; used 1 279816 (Cutoff) from stock

We serviced a

KITCHENAID OVEN

Model KODE500ESS20

Near Humble, TX 77338

leonard

Job Details: 06/03/2024

replaced faulty cooling fans and shorted control board and control panel and checked operations. ck ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Shenandoah, TX 77385

John

Job Details: 06/03/2024

asited je unit unit checked out

We serviced a

WHIRLPOOL M/W OTR

Model WMH32519HZ07

Near Willis, TX 77378

james

Job Details: 06/03/2024

Order parts reschedule with customerreplaced upper and lower interlocks and fuse 2x and blow fuse2 man w/JP2wgt; ordrng 1 W11446747 (TRANSFORMR) and 1 W11678970 (CAPACTR-MG) and 1 W11256462 (diode) and 1 W10754299 (magnetron) and 1 WPW10531156 (filter) and 2 W11707984 (FUSE-THRML)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Shenandoah, TX 77385

james

Job Details: 06/03/2024

Checked unit and replaced locked compressor and drier. Unit checks ok and is cooling. Assisted by Tech JP

We serviced a

WHIRLPOOL DISHWASHER

Model WDF332PAMS0

Near Houston, TX 77014

Osiel

Job Details: 06/03/2024

replaced pump&motor - ran diagnostics unit is working as normal

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS09

Near Porter, TX 77365

leonard

Job Details: 06/03/2024

replaced shorted control panel and microwave bulb and checked operations. ck ok

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC42QVS02

Near Houston, TX 77018

Damarcus

Job Details: 06/03/2024

Found bad ice maker/shaft/rod replaced same problem until tested good

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Houston, TX 77016

Gary L

Job Details: 06/03/2024

Talked to Leon with techline. Voltage is unstable. Not sure whats the problem Phone was disconnected and Leon messaged me but he couldnt receive messages. Unit is shocking me ; O-emld tckt

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