We serviced a
WHIRLPOOL DRYER
Model WGD75HEFW0
Near Houston, TX 77024
jerrell
Job Details: 05/01/2023
Reconnected dryer vent ran test all operations normal.
We serviced a
WHIRLPOOL MICROWAVE
Model KOCE500ESS20
Near Cypress, TX 77433
donnie
Job Details: 05/01/2023
Helped KD pull and repair microwave/oven combo
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Magnolia, TX 77354
gary
Job Details: 05/01/2023
Replaced main control assembly in unit. All functions checked ok at this time. Customer advised on functions
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Tomball, TX 77375
Josue
Job Details: 05/01/2023
Customer aware their floor is unleveled causing unit to bounce around when in drain and spin cycles. Unit goes off balance and damaged wires underneath. Repaired wires at terminal. Ran diagnostics. All operations are correct. Customer to follow instructions on use and care guide.
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Dickinson, TX 77539
chris
Job Details: 05/01/2023
Replaced faulty dispenser. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Rosharon, TX 77583
derrick
Job Details: 05/01/2023
Order control and switch; ordrng 1 W11548534 (Control) and 1 W11396033 (Switch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near League City, TX 77573
Osiel
Job Details: 05/01/2023
Found faulty icemaker advised customer that repair is not covered under warranty and will try and talk to whirlpool about getting authorization
We serviced a
WHIRLPOOL WASHER
Model MVWP575GW0
Near Cypress, TX 77433
gary
Job Details: 05/01/2023
"Replaced complete drive motor, belt, cam and shield in unit. All functions checked ok at this time"
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW4
Near Galveston, TX 77550
dadrick
Job Details: 05/01/2023
"checked over unit. found bad coil, cut off, and ignitor. instaled new coil, cut off, and ignitor. unit working as designed.; used 1 279311 (IGNITOR), 1 WPW10328463 (COIL), and 1 W11050897 (CUT OFF TML) from stock"
We serviced a
WHIRLPOOL DRYER
Model MGD5630HC3
Near Galveston, TX 77550
dadrick
Job Details: 05/01/2023
order part; ordrng 1 WP3391912 (thermostat) and 1 279834 (coil valve)
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Galveston, TX 77550
dadrick
Job Details: 05/01/2023
checked over unit. found cracked glass top. instaled new glass top. unit working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Houston, TX 77041
Louis R
Job Details: 05/01/2023
Replaced bad motor
We serviced a
WHIRLPOOL OVEN
Model KEBS207BSS
Near Houston, TX 77043
Louis R
Job Details: 05/01/2023
Replaced broken latch; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
WHIRLPOOL RANGE
Model JDS1750ES0
Near Houston, TX 77080
Louis R
Job Details: 05/01/2023
Found F1E0 error. Replaced control
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Houston, TX 77092
Louis R
Job Details: 05/01/2023
Customer unavailable
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Houston, TX 77093
Louis R
Job Details: 05/01/2023
Ran diagnostics. Unit operating as normal.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Spring, TX 77373
Gary L
Job Details: 05/01/2023
Ordering parts ; ordrng 1 W11454372 (Gearcase) and 1 W10721967 (Cam) and 1 W11481722 (Actuator) and 1 W10919191 (Washplate)
We serviced a
WHIRLPOOL OVEN
Model WEG745H0LZ4
Near Richmond, TX 77406
raul
Job Details: 05/01/2023
House is vacant replaced door switch and dsi rod
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Humble, TX 77339
donnie
Job Details: 04/28/2023
"Unit needs gearcase,and more; ordrng 1 W11419171 (Board) and 1 W10754448 (Clutch) and 1 W10915701 (Rotor) and 1 W10915700 (Stator) and 1 W11449841 (Gearcase) and 1 W10902814 (Wash plate) and 1 W10734521 (Slider)"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Katy, TX 77494
martin
Job Details: 04/28/2023
Found loose connections at terminal block Not allowing for correct voltage
We serviced a
MAYTAG WASHER
Model MVWB955FC1
Near Houston, TX 77041
Louis R
Job Details: 04/28/2023
Pre ID lid ; ordrng 1 W11490736 (Glass lid)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Magnolia, TX 77354
gary
Job Details: 04/28/2023
Closing ticket
We serviced a
WHIRLPOOL DRYER
Model MGD8630HC3
Near Houston, TX 77019
levis
Job Details: 04/28/2023
checked unit found the blower wheel broken the unit is to be replaced
We serviced a
JENNAIR DOUBLE OVEN
Model JJW2830LL00
Near Houston, TX 77096
levis
Job Details: 04/28/2023
checked unit unit to be replaced per jennair
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Fulshear, TX 77441
martin
Job Details: 04/28/2023
Ran diagnostics and found water pressure is very lowAfter thoroughly investigating found water supply line bent at back of machine preventing from properly filling up Adjusted and retested Working as intended now
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Houston, TX 77073
Gary L
Job Details: 04/28/2023
Ordering parts ; ordrng 1 Wp697772 (Blower wheel)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Spring, TX 77388
Gary L
Job Details: 04/28/2023
Found back panel making noise. Big country worked on unit and changed several parts. Send back to whirlpool to dispatch big country
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD708MSS00
Near Bellaire, TX 77401
angel
Job Details: 04/28/2023
Needs parts per service pointer; ordrng 2 4318168 (Mastic)s
We serviced a
WHIRLPOOL WASHER
Model MVWB965HC0
Near Houston, TX 77091
Louis R
Job Details: 04/28/2023
Unit is being replaced.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Roman Forest, TX 77357
leonard
Job Details: 04/28/2023
checked unit and ordered part for repair. customer advised unit is working properly now and no longer needs service
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Hockley, TX 77447
gary
Job Details: 04/28/2023
"Unit has been replaced, closing ticket"
We serviced a
WHIRLPOOL MICROWAVE
Model JMW2430IL02
Near Spring, TX 77386
donnie
Job Details: 04/28/2023
Need appliance mgr and magnetron ; ordrng 1 W11346197 (Magnetron) and 1 W11325784 (Appliance mgr) and 1 W11448962 (Board) and 1 Wpw10260060 (Board) and 1 W11449292 (Ui)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Humble, TX 77346
leonard
Job Details: 04/28/2023
order parts 2wgt; ordrng 1 W11249952 (motor-evap) and 1 W11330971 (control board) and 1 WPW10675033 (cntrl-elec) and 1 WPW10624574 (cntrl-elec)
We serviced a
WHIRLPOOL WASHER
Model WFW9200S200
Near Baytown, TX 77521
Allen
Job Details: 04/28/2023
Replaced inop valve ops normal on testing found no further leaks on unit advised cust of valve at wall may need to be replaced in near future
We serviced a
KITCHEN AID MICROWAVE
Model KMBD104GSS00
Near Houston, TX 77339
donnie
Job Details: 04/28/2023
"Need magnetron, cap diode and boards; ordrng 1 W11596034 (Mag) and 1 W11316904 (Cap) and 1 W11486769 (Control) and 1 W11486764 (Console) and 1 W11445128 (Relay board)"
We serviced a
WHIRLPOOL FREEZER
Model WRS335SDHM06
Near Katy, TX 77494
martin
Job Details: 04/28/2023
Sealed system failedWill reorder components ; ordrng 1 W11557671 (Compressor) and 1 W11546692 (Evaporator) and 1 W11109499 (Drier)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Humble, TX 77346
leonard
Job Details: 04/28/2023
unit has intermittant leak issue in icebox area. working properly now. called Tech line and made all advised checks. unable to detrmine cause of issue and documented with sr#7736285990
We serviced a
WHIRLPOOL FREEZER
Model WRS335SDHM06
Near Katy, TX 77494
martin
Job Details: 04/28/2023
Replaced parts list
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Houston, TX 77004
levis
Job Details: 04/28/2023
checked unit reset the control and checked operation
We serviced a
JENN-AIR REFRIGERATOR
Model JS48PPDUDE01
Near Katy, TX 77494
martin
Job Details: 04/28/2023
Assisted LG with 2man job
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Arcola, TX 77583
derrick
Job Details: 04/28/2023
Replaced broken knob and checked operation of unit ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Spring, TX 77373
Gary L
Job Details: 04/28/2023
Needs motor assembly ; ordrng 1 W11025157 (Motor assembly)
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Pearland, TX 77581
Osiel
Job Details: 04/28/2023
Found faulty gearcase and agitator part order no return date ; ordrng 1 W11093899 (Agitator) and 1 W11178227 (Basket) and 1 W11185701 (Gearcase) and 1 W10905025 (Slider)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Texas City, TX 77590
Osiel
Job Details: 04/28/2023
Replicates control unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL DRYER
Model wed6120hc1
Near Texas City, TX 77591
Osiel
Job Details: 04/28/2023
Found broken belt replaced belt unit is working as intended no issues found at this time ; ordrng 1 661570V (Belt)
We serviced a
MAYTAG WASHER
Model MVWB955FC1
Near Dickinson, TX 77539
Osiel
Job Details: 04/28/2023
Unit seemed to be operating as intended no issues found at this time
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near League City, TX 77573
Osiel
Job Details: 04/28/2023
Replaced gearcase unit is working as intended no issues found at this time
We serviced a
KITCHENAID ICEMAKER
Model KUID508ESS2
Near Humble, TX 77346
leonard
Job Details: 04/28/2023
order parts 2man 4wgt with Donnie; ordrng 1 WPW10218037 (evaporator) and 1 WPW10605286 (compressor) and 1 W11109499 (drier-tube)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Conroe, TX 77384
Josue
Job Details: 04/28/2023
Unit is working as designed. Customer to monitor unit.
We serviced a
WHIRLPOOL N
Model n/a
Near Conroe, TX 77384
Josue
Job Details: 04/28/2023
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Houston, TX 77056
angel
Job Details: 04/28/2023
Customer said the noise is better after service but they may call if issue gets worse if so we will need to get another gear case
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near League City, TX 77573
Osiel
Job Details: 04/28/2023
Customer complaining about moisture on freezer door advised that unit would need new door customer will try and call customer service for further assistance
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS
Near Fulshear, TX 77441
martin
Job Details: 04/28/2023
Checked temperature with thermocouple and heat as designed Uploaded picture for documentation Also notified builder and sent him picture of results as well
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Richmond, TX 77406
martin
Job Details: 04/28/2023
Found drive belt broken Provide customer quote. Uploaded picture of quote for documentation Customer approved ; used 1 341241 (BELT) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Richmond, TX 77407
martin
Job Details: 04/28/2023
Per builder just drop off at 6911 Aspen Highlands CtUploaded picture for documentation
We serviced a
KITCHEN AID COOK TOP
Model KCGD500GSS00
Near Spring, TX 77380
Josue
Job Details: 04/28/2023
Ordering parts. Two wgt; ordrng 1 W11511839 (Right front valve) and 1 W11537635 (Switch harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT134TFDW01
Near Houston, TX 77084
jerrell
Job Details: 04/28/2023
Called Tech-Line talked to Chris to verify cabinet damage to the refrigerator file number none repairable per Tech-Line 7736286359
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JB0
Near Houston, TX 77004
levis
Job Details: 04/28/2023
replaced shorted control
We serviced a
WHIRLPOOL OVEN
Model KSGG700ESS3
Near Richmond, TX 77406
raul
Job Details: 04/28/2023
Replaced spark harness wire.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Richmond, TX 77406
raul
Job Details: 04/28/2023
Different issue. Upon arrival customer mentioned that the fridge is working is just tripping breaker. I asked to see breaker box and it shows it has GFCI breakers. I explained to him that he needs to get a regular breaker installed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near League City, TX 77573
Osiel
Job Details: 04/28/2023
Found article in drain hose removed article unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Pearland, TX 77584
Osiel
Job Details: 04/28/2023
Replaced heateing element unit seems to be operating as intended
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Fresno, TX 77545
derrick
Job Details: 04/28/2023
Repaired loose water pressure hose in control and checked operation of unit ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Humble, TX 77346
donnie
Job Details: 04/28/2023
Helped LV repair refrigerator
We serviced a
KITCHENAID ICEMAKER
Model KUID508HPS00
Near Magnolia, TX 77355
gary
Job Details: 04/28/2023
"Ran diagnostics, unit will need complete sealed system repair. Ordering main compressor, evaporator and condenser assembly ; ordrng 1 Wpw10605286 (Compressor) and 1 Wp2313624 (Condenser) and 1 Wpw10218037 (Evaporator)"
We serviced a
WHIRLPOOL DISHWASHER
Model KUDE40FXSP5
Near Spring, TX 77380
Josue
Job Details: 04/28/2023
We serviced a
JENN-AIR OVEN
Model JJW2830LL00
Near Galveston, TX 77554
dadrick
Job Details: 04/28/2023
checked over unit. found broken glass door and name plate. instaled new glass door and name plate. unit working as designed.
We serviced a
KITCHENAID RANGE
Model KFGG504KPS1
Near Pearland, TX 77584
Allen
Job Details: 04/28/2023
Corrected ign alignment ops normal on testing found no further issues
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS
Near Spring, TX 77373
Gary L
Job Details: 04/28/2023
Found bad drain pump. Removed and replaced drain pump. Checked operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Spring, TX 77373
Gary L
Job Details: 04/28/2023
Removed and replaced water filter housing and diffuser. Checked operation and function
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS
Near Magnolia, TX 77354
gary
Job Details: 04/28/2023
"Ran diagnostics, replaced main heating element per Special Project S17304 - PRE-ID Heater Bushing. All functions checked ok at this time"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Galveston, TX 77554
dadrick
Job Details: 04/28/2023
"checked over unit. found bad coupler, motor, and ice bin. instaled new coupler, motor, and ice bin. unit working as designd."
We serviced a
WHIRLPOOL DRYER
Model WED6620HW2
Near Houston, TX 77027
angel
Job Details: 04/28/2023
Reconnected loose wire on element all ok no problems
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIS18PNZB0
Near Houston, TX 77027
angel
Job Details: 04/28/2023
Unit will need new drain pump assembly estimate of repair is 800 dollars customer declined repair and will call back if they want unit repaired
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Tomball, TX 77375
Josue
Job Details: 04/28/2023
Adjusted height of unit. Checked all water /drain connections.. Dishwasher is working as designed. NO LEAKS AT THIS TIME. Customer to contact whirlpool for cosmetic issues.
We serviced a
KITCHENAID OVEN
Model KOSE500ESS20
Near Spring, TX 77381
Josue
Job Details: 04/28/2023
Returning parts not used. Repaired wires. Ran diagnostics. All operations are correct. Customer approved and to monitor unit.Spoke to Ashenti TPSS.. authorization:: K16W0E1NL2
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Galveston, TX 77550
dadrick
Job Details: 04/28/2023
order part; ordrng 1 W11635510 (comp) and 1 W11546692 (evap) and 2 W11506635 (coupler)s
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Galveston, TX 77551
dadrick
Job Details: 04/28/2023
order part; ordrng 1 WP697772 (blower) and 1 W11549461 (motor) and 1 661570V (belt)
We serviced a
WHIRLPOOL WASHER
Model MVWB865GW0
Near Texas City, TX 77590
dadrick
Job Details: 04/28/2023
"checked over unit. found bad cntrl board, panel, and latch. instaled new cntrl board, panel, and latch. unit working aas designed."
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Tomball, TX 77375
Josue
Job Details: 04/28/2023
Replaced parts. Ran tests. All operations are correct. ADVISED CUSTOMER AIRFLOW IS STILL NOT GOOD AND TO REMOVE VENT EXHAUST FROM DRYER BECAUSE WE WILL CHARGE SERVICE FEE/PARTS/LABOR NEXT TIME.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Fresno, TX 77545
derrick
Job Details: 04/28/2023
Repaired loose leveler and checked operation of unit ok
We serviced a
WHIRLPOOL RANGE
Model JGCP548HM00
Near Missouri City, TX 77459
derrick
Job Details: 04/28/2023
Order igniter; ordrng 6 W11580024 (Igniter)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Missouri City, TX 77459
derrick
Job Details: 04/28/2023
Order housing; ordrng 1 W11162042 (Housing)
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW2
Near Sugar Land, TX 77479
derrick
Job Details: 04/28/2023
Leveled unit and checked ok
We serviced a
WHIRLPOOL FREEZER
Model KRMF706ESS05
Near Sugar Land, TX 77479
derrick
Job Details: 04/28/2023
Installed name plate
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Houston, TX 77072
derrick
Job Details: 04/28/2023
Order capacitor; ordrng 1 W11428524 (Capacitor)
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Houston, TX 77031
derrick
Job Details: 04/28/2023
Order idler pulley; ordrng 1 WP691366 (Idler)
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Houston, TX 77030
derrick
Job Details: 04/28/2023
Leveled unit and checked operation of unit ok
We serviced a
JENN-AIR DISHWASHER
Model JDPSS246LL1
Near Houston, TX 77009
Louis R
Job Details: 04/28/2023
Unit has been replaced
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Hockley, TX 77447
gary
Job Details: 04/28/2023
Replaced complete faulty Icemaker assembly in unit. All functions checked ok at this time
We serviced a
WHIRLPOOL DRYER
Model WHD3090GW0
Near Houston, TX 77004
levis
Job Details: 04/28/2023
replaced door strike
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Houston, TX 77079
jerrell
Job Details: 04/28/2023
Installed heater ran test all operations normal.; used 1 W11537778 (Heater) from stock
We serviced a
KITCHEN AID ICE MAKER
Model KUIX535HPS
Near Houston, TX 77079
jerrell
Job Details: 04/28/2023
Replaced stock circulation pump the pump failed within the 90 period tech to close ticket ; used 1 W11542867 (Circulating pump) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS00
Near Porter, TX 77365
donnie
Job Details: 04/28/2023
Helped LV repair refrigerator
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near Tomball, TX 77377
gary
Job Details: 04/28/2023
Replaced burner assembly in cooktop. All functions checked ok at this time
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHB1
Near Houston, TX 77004
levis
Job Details: 04/28/2023
checked unit adjusted the door and latch and checked operation
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Montgomery, TX 77316
gary
Job Details: 04/28/2023
"Will need re order main compressor assembly, pending further action ; ordrng 1 Wpw10466675 (Compressor)"
We serviced a
WHIRLPOOL MICROWAVE OVEN
Model WOC54EC7HS04
Near Houston, TX 77008
Louis R
Job Details: 04/28/2023
Replaced bad switches. Office has dl AUTH
We serviced a
WHIRLPOOL DRYER
Model WHD3090GW0
Near Houston, TX 77004
levis
Job Details: 04/28/2023
replaced defective lint filter
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Montgomery, TX 77316
gary
Job Details: 04/28/2023
"Replaced main pump actuator and capacitor, all functions checked ok at this time"