Service History 478 - ASI Appliance

We serviced a

WHIRLPOOL COOKTOP

Model WFG320M0MS0

Near Rosharon, TX 77583

derrick

Job Details: 09/27/2023

Repaired loose rear wire connection at spark module and checked operation ok

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM604KPS1

Near Houston, TX 77345

leonard

Job Details: 09/27/2023

checked unit and ordered parts for repair. Whirlpool advised they are exchanging unit. returning parts

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS01

Near Houston, TX 77024

jerrell

Job Details: 09/27/2023

Need to order ; ordrng 2 W10257467 (RAIL)s and 2 W10257466 (RAIL)s and 2 W10362173 (Shelf)s and 1 W11504912 (COVER-EVAP)

We serviced a

WHIRLPOOL DISHWASHER

Model ADB1400AMS0

Near Houston, TX 77024

Louis R

Job Details: 09/27/2023

Order parts; ordrng 1 W11613566 (Control) and 1 W11613568 (Console)

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS10

Near Porter, TX 77365

leonard

Job Details: 09/27/2023

adjusted and realigned vent motor air damper and checked all operations. ck ok

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW4

Near Texas City, TX 77590

angel

Job Details: 09/27/2023

Recalibrated unit and tested water level adjusted water level switch all ok no problems

We serviced a

WHIRLPOOL DRYER

Model WED5050LW1

Near Texas City, TX 77590

angel

Job Details: 09/27/2023

Adjusted drum to align with front panel had to move unit to service washer all ok no problems

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Richmond, TX 77407

raul

Job Details: 09/27/2023

Unit was making noise. I checked underneatch and cam was not properly installed. I secured it and unit is now working as designed.

We serviced a

WHIRLPOOL DRYER

Model MED4500MW0

Near Humble, TX 77396

donnie

Job Details: 09/27/2023

"Repaired door receiver, operations are correct now"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS09

Near Spring, TX 77373

donnie

Job Details: 09/27/2023

"Turn table motor is not turning, open circuit blue wire to turn table. repaired blue wire to turn table. Operations are correct now."

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ2

Near Missouri City, TX 77459

roosevelt

Job Details: 09/27/2023

close out call

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Arcola, TX 77583

roosevelt

Job Details: 09/27/2023

checked and reset unit and all function ok

We serviced a

KITCHEN AID DISHWASHER

Model KDTE304LPA1

Near Houston, TX 77024

jerrell

Job Details: 09/27/2023

Tech to close ticket due to the unit being replaced.

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Pearland, TX 77581

chris

Job Details: 09/27/2023

Unit was replaced

We serviced a

WHIRLPOOL REFRIGERATOR

Model JBSS42E22L00

Near Sugar Land, TX 77479

roosevelt

Job Details: 09/27/2023

close out call

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Houston, TX 77065

Osiel

Job Details: 09/27/2023

"need replacement gearcase, cam, actuator capacitor pump ; ordrng 1 w10721967 (Cam) and 1 w11428524 (capacitor) and 1 w114841722 (actuator) and 1 w11454741 (gearcase) and 1 w10919003 (Drain Pump) and 1 wp3951744 (agitator)"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Spring, TX 77386

donnie

Job Details: 09/27/2023

"Rebooted unit, ran diagnostics. Error code for over limit load. Ran unit operations are correct now"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS

Near Porter, TX 77365

leonard

Job Details: 09/27/2023

adjusted control calibration 10 degrees hotter and rechecked temperture and operations. all ck ok

We serviced a

AMANA RANGE

Model AER6303MMS0

Near Humble, TX 77338

leonard

Job Details: 09/27/2023

checked unit and found entire range roach and bug infested. took pictures and advised customer that warranty is void due to bug infestation.

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Houston, TX 77067

Gary L

Job Details: 09/27/2023

Found breaker tripped. Reset breaker and checked voltage. 240 volts at l1 and l2. L1 to neutral 120. L2 to neutral 120

We serviced a

WHIRLPOOL RANGE

Model WOS51EC0HS

Near Houston, TX 77064

Gary L

Job Details: 09/27/2023

Ordered parts ; ordrng 1 W11455430 (Door glass) and 1 Wpw10347596 (Glass pack) and 1 Wpw10709147 (Frame) and 1 Wpw10351279 (Trim) and 1 W10318196 (Chassis back)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBSN708MPS00

Near Porter, TX 77365

donnie

Job Details: 09/27/2023

Helped LV repair built in refrigerator

We serviced a

WHIRLPOOL RANGE

Model WFG515S0ES1

Near Humble, TX 77396

leonard

Job Details: 09/27/2023

replaced shorted control board and checked operations. ck ok

We serviced a

WHIRLPOOL WASHER

Model WET4027HW2

Near Spring, TX 77388

Gary L

Job Details: 09/27/2023

Found water constantly filling even when off. Removed and replaced control board and water valve assembly. Checked operation

We serviced a

WHIRLPOOL DRYER

Model n/a

Near Houston, TX 77345

donnie

Job Details: 09/27/2023

"Removed dryer top,front,front drum support and drum. Replaced defective idler pulley.reinstalled parts.; used 1 279640 (Pulley) from stock"

We serviced a

WHIRLPOOL WASHER

Model MVW6200KW3

Near Baytown, TX 77523

ricky

Job Details: 09/27/2023

found and replaced bad new parts

We serviced a

KITCHENAID REFRIGERATOR

Model KRMS706ESS01

Near Baytown, TX 77521

ricky

Job Details: 09/27/2023

found and replaced stalled comp

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HZ08

Near Crosby, TX 77532

ricky

Job Details: 09/27/2023

found and replaced shorted parts

We serviced a

WHIRLPOOL DRYER

Model MEDB835DW4

Near Humble, TX 77346

leonard

Job Details: 09/27/2023

"replaced shorted heating element and thermal fuse and checked operations. ck ok; used 1 WP3387747 (ELEMENT), and 1 W10909685 (FUSETHRML) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ10

Near Houston, TX 77065

Osiel

Job Details: 09/27/2023

condensation only on replacement mullion not multiply locations - per techline: unit is working as design with some expected condensation. SR#7737429336Techline advise to do a 201 test & to leave the mullion on at all times but no replacement parts are needed.

We serviced a

AMANA RANGE

Model ACR4303MMS0

Near Huffman, TX 77336

leonard

Job Details: 09/27/2023

order part; ordrng 1 W11536794 (control board)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKW2

Near Houston, TX 77064

Gary L

Job Details: 09/27/2023

Found unit not installed properly. Screw used to brace dishwasher is sticking out keeping door from closing. Reinstalled screw and adjusted bracket. Checked operation

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS2

Near Katy, TX 77494

raul

Job Details: 09/27/2023

Will need Tub; ordrng 1 w11409866 (Tub)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Houston, TX 77065

Gary L

Job Details: 09/27/2023

Assisted tech in repairing refrigerator

We serviced a

MAYTAG DRYER

Model MED6500MBK0

Near Spring, TX 77379

Osiel

Job Details: 09/27/2023

"poor air flow, advise customer to clean air duct systems"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Houston, TX 77065

Osiel

Job Details: 09/27/2023

"installed compressor, filter drier"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Crosby, TX 77532

ricky

Job Details: 09/27/2023

"found shim in wrong place at hinge, corrected"

We serviced a

WHIRLPOOL ICEMAKER

Model WUI95X15HZ00

Near Conroe, TX 77304

james

Job Details: 09/27/2023

"Checked unit and replaced locked compressor, constricted evaporator, condensot and hot gas valve. Recharged system and unit checks ok and is making ice. Assisted by Tech JP. Talked to Ross at Trade Partners Auth# w18rd10nl2"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Conroe, TX 77304

james

Job Details: 09/27/2023

Unit is in need of pump&motor. Customer has unit corrected.use authorization # w18o2v0wl1

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE334GBS0

Near Huffman, TX 77336

leonard

Job Details: 09/27/2023

replaced shorted owi sensor and ran test cycle. test ok; used 1 W11084121 (SENSOR) from stock

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Montgomery, TX 77316

james

Job Details: 09/27/2023

Order part reschedule with customer; ordrng 1 W11549461 (MOTOR-DRVE) and 1 WP697772 (blower wheel)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Houston, TX 77044

donnie

Job Details: 09/27/2023

Replaced ui on dishwasher. Operations are correct now

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS20

Near The Woodlands, TX 77375

gary

Job Details: 09/27/2023

"Replaced complete appliance manager and oven sensor. Adjusted settings, all functions checked ok at this time"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Magnolia, TX 77355

gary

Job Details: 09/27/2023

"Ran diagnostics, ordering replacement control, clutch and stator ; ordrng 1 W11419171 (Control) and 1 W10754448 (Clutch) and 1 W10734521 (Slider)"

We serviced a

KITCHENAID ICEMAKER

Model KUIX505ESS2

Near Magnolia, TX 77355

gary

Job Details: 09/27/2023

"Ran diagnostics, quoted customer for replacement pump with integrated water level sensor (162.60) part with additional 100.00 labor; ordrng 1 W11542867 (Pump)"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Magnolia, TX 77354

gary

Job Details: 09/27/2023

"Ran diagnostics, reset main controls. All functions checked ok at this time"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF6331PAHS

Near Magnolia, TX 77354

gary

Job Details: 09/27/2023

Unable to reach tenant and possible loose dog in unit. Will need RS; saved tckt

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Houston, TX 77007

Louis R

Job Details: 09/27/2023

Found bad control; ordrng 1 W11378949 (UI) and 1 W11565024 (Control) and 1 W10906551 (Outlet grill)

We serviced a

WHIRLPOOL RANGE

Model WEG745H0LZ1

Near Rosharon, TX 77583

derrick

Job Details: 09/27/2023

Nuisance tripping because unit is on a gfci breaker. Informed consumer and checked operation ok

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW2

Near Arcola, TX 77583

derrick

Job Details: 09/27/2023

Order lower harness; ordrng 1 W11591637 (Harness)

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Rosharon, TX 77583

derrick

Job Details: 09/27/2023

Order spray arm; ordrng 1 W11607104 (Spray arm)

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Houston, TX 77007

Louis R

Job Details: 09/27/2023

Fixed loose connection at control

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW01

Near Sugar Land, TX 77498

roosevelt

Job Details: 09/27/2023

customer needs a electrican bad braker only 40 volts

We serviced a

WHIRLPOOL FREEZER

Model WZF34X18DW06

Near Sugar Land, TX 77498

roosevelt

Job Details: 09/27/2023

checked and al function worked and cooled

We serviced a

WHIRLPOOL DRYER

Model MED6200KW0

Near Richmond, TX 77407

raul

Job Details: 09/27/2023

"replaced heater, thermal cut off and thermal fuse"

We serviced a

MAYTAG DRYER

Model MED7230HC3

Near Houston, TX 77003

Clayton

Job Details: 09/27/2023

checked unit checked all the power connections ran a test cycle the unit checked ok

We serviced a

MAYTAG DRYER

Model MGDB765FC0

Near Montgomery, TX 77316

james

Job Details: 09/27/2023

"Checked unit and cleared error code f2e1. Ran test cycle and found unit to have normal operations, sounds, smells and good air flow and is cycling properly. Customer advised they had used a box of dryer sheets from a discount store and they felt sticky and coused areas of inside of dtyer to become tacky but is getting better since stopping the use of them. Mr has completly cleaned all lint from under side of unit. Mrs advised the smell has gotten not as strong since these things have happened. Unit checks ok. Documented with Kent at Safety and issued SR#7737350763use authorization # m18mxy1wl1"

We serviced a

WHIRLPOOL FREEZER

Model KRMF706ESS05

Near Sugar Land, TX 77479

roosevelt

Job Details: 09/27/2023

checked and unit is making ice and all function ok

We serviced a

KITCHENAID ICE MACHINE

Model KUIC15PHZS0

Near Sugar Land, TX 77479

roosevelt

Job Details: 09/27/2023

broken pump; ordrng 1 w11542868 (pump)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT148FZDM04

Near Houston, TX 77075

chris

Job Details: 09/27/2023

Unit was replaced

We serviced a

WHIRLPOOL DRYER

Model WED8620HC0

Near Manvel, TX 77578

chris

Job Details: 09/27/2023

Found faulty motor and blower wheel part order ; ordrng 1 W11364931 (Motor) and 1 WP697772 (Blower wheel)

We serviced a

WHIRLPOOL DRYER

Model WGD92HEFU0

Near Houston, TX 77024

jerrell

Job Details: 09/27/2023

Ran test all operations normal.

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Houston, TX 77086

Gary L

Job Details: 09/27/2023

Found off balanced code stored in control. Ran recalibration and tested. Leveled unit and checked operation

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Tomball, TX 77377

Josue

Job Details: 09/27/2023

Removed obstruction from drain pump. Ran operations. All operations are correct now. Customer OK and will monitor unit.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Tomball, TX 77377

Josue

Job Details: 09/27/2023

Cleared error code. Reset Ctrl. Ran tests. All operations are correct now. Customer approved and will monitor unit.

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD606ESS01

Near Spring, TX 77381

Josue

Job Details: 09/27/2023

Mrs complaint on Best Buy damaging the inside of the cabby from unit. Replaced parts per SP: S84638. All operations are correct now. Customer approved.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV03

Near Houston, TX 77044

donnie

Job Details: 09/27/2023

"Replaced freezer fan,ui and board"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Spring, TX 77381

Josue

Job Details: 09/27/2023

Replaced parts. Ran ops. All operations are correct now.

We serviced a

WHIRLPOOL RANGE

Model WEG515S0LS3

Near Spring, TX 77380

Josue

Job Details: 09/27/2023

"Replaced parts. Returning part not used. Still not working. Ordering wiring. Three wgt, two tech with DO; ordrng 1 W11582239 (Power cord) and 1 W11458865 (Main harness) and 1 W11466697 (Console harness)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS00

Near Houston, TX 77057

Clayton

Job Details: 09/27/2023

c hecked unit thawed out the drfrost drain

We serviced a

KITCHEN AID RANGE

Model KFDC506JSS01

Near Houston, TX 77096

Clayton

Job Details: 09/27/2023

checked unit adjusted the burners and checked operation

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ

Near Houston, TX 77096

Clayton

Job Details: 09/27/2023

replaced shortaged ice maker

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF104TFDW03

Near Houston, TX 77081

Clayton

Job Details: 09/27/2023

checked unit adjusted the frezer door gasket and checked operation

We serviced a

KITCHENAID ICEMAKER

Model KUIX335HPS00

Near Bellaire, TX 77401

Clayton

Job Details: 09/27/2023

checked unit ran a test cycle the unit checked ok

We serviced a

JENNAIR RANGE

Model JJW8130AAW

Near Houston, TX 77004

Louis R

Job Details: 09/27/2023

Parts NLA. Customer will replace unit

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Magnolia, TX 77354

gary

Job Details: 09/27/2023

"Ran diagnostics, removed error codes from memory and customer advised on possible restriction from exhaust. Customer to monitor, all functions checked ok at this time"

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Hockley, TX 77447

gary

Job Details: 09/27/2023

"Ran diagnostics, adjusted rain line and customer advised on unit functions. Unit checked ok at this time"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Houston, TX 77063

jerrell

Job Details: 09/27/2023

Replaced thermal fuse ran test all operations normal.

We serviced a

JENNAIR MICROWAVE

Model JMV8208CS3

Near Houston, TX 77079

jerrell

Job Details: 09/27/2023

Tech Assist for JL

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM02

Near Manvel, TX 77578

chris

Job Details: 09/27/2023

Found faulty heater part order ; ordrng 1 WP2323198 (Heater)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS2

Near Dickinson, TX 77539

angel

Job Details: 09/27/2023

Unit had f10e2 error reset unit and cleared error all ok no problems

We serviced a

AMANA DRYER

Model NED4655EW1

Near Texas City, TX 77590

angel

Job Details: 09/27/2023

Tested unit and also ran vent test 3 times and unit failed customer will need to have vent professionally cleaned

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHV04

Near Texas City, TX 77590

chris

Job Details: 09/27/2023

Replaced faulty thermistor harness and installed dampers. Unit is now working as intended no leaks at this time

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Huffman, TX 77336

leonard

Job Details: 09/27/2023

"order door 2man 2wgt with Donnie; ordrng 1 W11551458 (freezer door), used 1 WP482338 (ADHESIVE) from stock"

We serviced a

WHIRLPOOL DRYER

Model WGD4950HW2

Near Houston, TX 77006

Louis R

Job Details: 09/27/2023

Replaced igniter and burner. Customer does not have gas supply coming from wall. She will get with gas company. SR# 7737426715

We serviced a

KITCHENAID OVEN

Model KODE507EBS02

Near Friendswood, TX 77546

chris

Job Details: 09/27/2023

Replaced faulty controls and oven sensors. Unit is now working as intended no leaks at this time

We serviced a

MAYTAG RANGE

Model MER4600LS0

Near Houston, TX 77054

Clayton

Job Details: 09/27/2023

order part; ordrng 1 w11517959 (element) and 1 W10434452 (switch-inf)

We serviced a

WHIRLPOOL WASHER

Model MHW5630HW3

Near Sugar Land, TX 77479

derrick

Job Details: 09/27/2023

Order wiring harness; ordrng 1 W11316252 (Harness) and 1 W11316253 (Harness)

We serviced a

KITCHENAID ICEMAKER

Model KUID508HPS01

Near Sugar Land, TX 77479

derrick

Job Details: 09/27/2023

Order drain pump; ordrng 1 1901a (Pump)

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW

Near Pearland, TX 77581

chris

Job Details: 09/27/2023

Replaced faulty Gearcase. Unit is now working as intended no leaks at this time ; used 1 W10721967 (Cam) from stock

We serviced a

KITCHENAID ICEMAKER

Model KUIX535HPS00

Near Panorama Village, TX 77316

james

Job Details: 09/27/2023

Checked unit and replaced shorted bin thermistor. Unit checks ok. This is a different issue than previous issue.; used 1 WPW10511923 (THERMISTOR) from stock

We serviced a

WHIRLPOOL OVEN

Model WOD51EC0HS02

Near Montgomery, TX 77356

james

Job Details: 09/27/2023

Checked unit and replaced weak upper and lower cooling fans and acu. f8e0 f6e4. Ran test cycle to 350' and unit checks ok.

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Texas City, TX 77590

angel

Job Details: 09/27/2023

Replaced faulty timer and knob all ok no problems

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAH1

Near Richmond, TX 77407

raul

Job Details: 09/27/2023

will need pump and motor; ordrng 1 w11025157 (pump and motor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS01

Near Houston, TX 77006

Louis R

Job Details: 09/27/2023

Found bad damper. ; ordrng 1 Wpw10248595 (Damper)

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW

Near Houston, TX 77098

Louis R

Job Details: 09/27/2023

Replaced bad valve and control

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Arcola, TX 77583

roosevelt

Job Details: 09/27/2023

bad harness; ordrng 1 w11565110 (harness)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Sugar Land, TX 77479

roosevelt

Job Details: 09/27/2023

broken door hindge dl auth# is k18rhd0nl2; ordrng 1 w11573702 (r-door hinge)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Arcola, TX 77583

roosevelt

Job Details: 09/27/2023

chcdked and turned water valve on and all function ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADM3

Near Fresno, TX 77545

roosevelt

Job Details: 09/27/2023

checked and switch was off turned on and all function ok

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