We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Huffman, TX 77336
leonard
Job Details: 05/08/2024
rebooted control board and ran recalibration and test cycle. test ok
We serviced a
MAYTAG DRYER
Model MED7230HC3
Near Huffman, TX 77336
leonard
Job Details: 05/08/2024
order parts 2wgt; ordrng 1 W11549461 (motor) and 1 WP697772 (blower wheel)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204EPA
Near Montgomery, TX 77356
james
Job Details: 05/08/2024
Checked unit and replaced shorted pump&motor assy. Ran auto test cycle and unit checks ok and no leaks detected.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502EPA02
Near Spring, TX 77380
John
Job Details: 05/08/2024
changed out im and valve need dl code for uninstall and reinstall
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Houston, TX 77019
Louis R
Job Details: 05/08/2024
Gearcase will not separate. Needs basket and tub; ordrng 1 W11513243 (Basket) and 1 W11551646 (Basket lock) and 1 W11219115 (Tub) and 1 W11568797 (Filter) and 1 W11481722 (Shifter) and 1 W11395618 (Capacitor)
We serviced a
JENN-AIR MICROWAVE
Model JMC2430DP01
Near Conroe, TX 77384
John
Job Details: 05/08/2024
checked unit out if cust calls in order ui
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS
Near Conroe, TX 77384
John
Job Details: 05/08/2024
part order; ordrng 1 w11620481 (control) and 1 w11590251 (valve) and 1 w11590294 (igniter) and 1 WPW10181986 (sensor) and 1 w11173616 (cord) and 1 w11465032 (main harness)
We serviced a
WHIRLPOOL DRYER
Model WED6120HW2
Near Conroe, TX 77304
John
Job Details: 05/08/2024
part order; ordrng 1 w11549461 (motor) and 1 WP697772 (wheel)
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Houston, TX 77019
Louis R
Job Details: 05/08/2024
"Replaced rotor, stator, clutch, slider and Washplate."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Huffman, TX 77336
leonard
Job Details: 05/08/2024
called tech line concerning moisture forming on mullion and top of freezer door after doing temperture checks on mullion found there is a seperation on internal mullion loop and not repairable. SR#7738717100
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Huffman, TX 77336
leonard
Job Details: 05/08/2024
replaced shorted control panel and checked operations. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Humble, TX 77346
leonard
Job Details: 05/08/2024
defrosted freezer evaporator and replaced faulty defrost heater and wiring harness and thermister and control board and checked operation. ck ok
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW
Near Houston, TX 77079
jerrell
Job Details: 05/08/2024
"Installed pressure hose, control and control."
We serviced a
WHIRLPOOL DRYER
Model WED8500BW0
Near Houston, TX 77027
jerrell
Job Details: 05/08/2024
Ran diagnostics test reinstalled moisture sensor connections ran test all test normal.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Houston, TX 77447
gary
Job Details: 05/08/2024
"Ran diagnostics, replaced main control and spark module in unit. All functions checked ok at this time."
We serviced a
WHIRLPOOL WASHER
Model WTW8600YW0
Near Houston, TX 77027
jerrell
Job Details: 05/08/2024
Ran diagnostics test reinstalled valve connections all test normal.
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Conroe, TX 77303
John
Job Details: 05/08/2024
changed out cap unit checked out
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near Conroe, TX 77302
John
Job Details: 05/08/2024
part order; ordrng 1 w11512515 (control) and 1 w11384511 (ui) and 1 W10909685 (fuse-thrml)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Missouri City, TX 77459
raul
Job Details: 05/08/2024
Assisted EB
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Channelview, TX 77530
ricky
Job Details: 05/08/2024
found and replaced shorted parts and cycled
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near La Marque, TX 77510
donnie
Job Details: 05/08/2024
Unit has error code for control board ; ordrng 1 W11568984 (Wire harness) and 1 W11478526 (Ui) and 1 W11614514 (Board)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ
Near Kemah, TX 77565
donnie
Job Details: 05/08/2024
Need upper left rail and retainers; ordrng 1 W11579562 (Left rail) and 1 W11596053 (Right rail) and 4 W11545286 (Nuts)s
We serviced a
JENN-AIR OVEN
Model JJW2830IL01
Near Cypress, TX 77433
Sarom
Job Details: 05/08/2024
Helping DC TECH. ti install part
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Houston, TX 77065
dadrick
Job Details: 05/08/2024
Checked unit recalibrated didnt find any error code ran unit on normal cycle tested properly an quick wash tested properly
We serviced a
MAYTAG WASHER
Model MVW6200KW4
Near Manvel, TX 77578
chris
Job Details: 05/08/2024
Found faulty strike part order ; ordrng 1 W11457841 (Strike)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF322PAMS0
Near Spring, TX 77386
Osiel
Job Details: 05/08/2024
customer using non HE detergent causing to much foam to leak. Advise to change detergent & to use rinse aid to improve drying
We serviced a
WHIRLPOOL FREEZER
Model WRX735SDHZ00
Near Spring, TX 77386
Gary L
Job Details: 05/08/2024
Assisted tech in repairing refrigerator.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Katy, TX 77493
martin
Job Details: 05/08/2024
"Per customer there was an outage and control panel went darkWill need new control board, module and overlay ; ordrng 1 W11712701 (Overlay) and 1 W11416469 (Control module) and 1 W11642241 (Control board)"
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ10
Near Shenandoah, TX 77384
james
Job Details: 05/08/2024
Order parts reschedule with customer2wgt; ordrng 1 W11441128 (MOTOR-FAN)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502EPA02
Near Spring, TX 77380
james
Job Details: 05/08/2024
Assisted Tech JP with repair.
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Houston, TX 77091
Damarcus
Job Details: 05/08/2024
Found main control and actuator not working. Replaced same parts unit working OK now all tested good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS01
Near Houston, TX 77092
Damarcus
Job Details: 05/08/2024
Order Part and reschedule ; ordrng 1 W11535162 (Valve)
We serviced a
MAYTAG DRYER
Model MGDB765FW0
Near Houston, TX 77055
Damarcus
Job Details: 05/08/2024
Found bad control UI; ordrng 1 W11089306 (UI/CONTROL)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Houston, TX 77055
Damarcus
Job Details: 05/08/2024
Found different issue agitator damage replace same part
We serviced a
JENNAIR REFRIGERATOR
Model JS42PPDUDE01
Near Houston, TX 77055
Damarcus
Job Details: 05/08/2024
" ASSEMBLY, SUPPORT BASE (LEFT damage; ordrng 1 W10860229 (ASSEMBLY, SUPPORT BASE (LEFT)"
We serviced a
KITCHENAID ICE MACHINE
Model KUID508HPS00
Near Houston, TX 77027
Damarcus
Job Details: 05/08/2024
Replace bad water valve working ok now
We serviced a
JENNAIR ICE MACHINE
Model JUIFX15HX00
Near Houston, TX 77006
Damarcus
Job Details: 05/08/2024
Order Part and reschedule ; ordrng 1 W10897719 (Valve)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS2
Near Houston, TX 77004
Damarcus
Job Details: 05/08/2024
Found bad pump motor and control replace same parts unit working fine now
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC604FSS02
Near Houston, TX 77006
Damarcus
Job Details: 05/08/2024
Order Part and reschedule ; ordrng 1 W11592010 (Compressor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Houston, TX 77006
Damarcus
Job Details: 05/08/2024
Found bad ui control replace same part tested good
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS
Near Houston, TX 77009
Damarcus
Job Details: 05/08/2024
Found float switch loose repair unit working now
We serviced a
WHIRLPOOL FREEZER
Model WRX735SDHZ00
Near Spring, TX 77386
Osiel
Job Details: 05/08/2024
"replaced compressor, drier & evaporator - job comp (need TPB labor adjustment code)"
We serviced a
MAYTAG OVEN
Model MGR8800FZ5
Near Houston, TX 77095
Jeremy
Job Details: 05/08/2024
"Called techline was advised to change control again part order. ; ordrng 1 W11541196 (Control, MRC)"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Cypress, TX 77433
Sarom
Job Details: 05/08/2024
realigned and adjusted air mixer cover at burner bake
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Cypress, TX 77433
Sarom
Job Details: 05/08/2024
"Need to order part , sriker; ordrng 1 W11457841 (lid srike)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Missouri City, TX 77459
Edwin
Job Details: 05/08/2024
Upon arrival replaced defective drier. After replacement frost pattern on evaporator unit is working as designed. ; used 1 W11109499 (Drier) from stock
We serviced a
MAYTAG WASHER
Model MVWP575GW
Near Channelview, TX 77530
ricky
Job Details: 05/08/2024
need relay; ordrng 1 w11032871 and 1 w10843663 and 1 w10721967 and 1 w11112160
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS2
Near Sugar Land, TX 77498
roosevelt
Job Details: 05/08/2024
bad pump and motor; ordrng 1 w11629914 (control) and 1 w11460946 (pump&motor)
We serviced a
JENNAIR REFRIGERATOR
Model JBZFL18IGX10
Near Bellaire, TX 77401
Louis R
Job Details: 05/08/2024
Found bad ice maker motor; ordrng 1 W11646196 (Ice maker)
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Houston, TX 77027
Louis R
Job Details: 05/08/2024
Found bad supports. Provided quote.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDW09
Near Houston, TX 77003
Louis R
Job Details: 05/08/2024
SR#7738744737 Techline wants to replace freezer door; ordrng 1 Lw10636404 (Freezer door)
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Houston, TX 77055
Louis R
Job Details: 05/08/2024
Replaced valves and control
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Rosenberg, TX 77469
Russell
Job Details: 05/08/2024
"ran diag, E5 ice maker error. replaced ice maker. unplugged unit to reset. control. unit tested ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Richmond, TX 77469
Russell
Job Details: 05/08/2024
"NOT A CALLBACK. 90 DAY PART FAILURE. unit needs motor, and coupling.; ordrng 1 W11671282 (motor) and 1 WPW10169511 (coupling)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Richmond, TX 77469
Russell
Job Details: 05/08/2024
"F4E3, F7E1, unit needs sump/pump assy.; ordrng 1 W11025157 (pump&motor) and 2 WP8268961 (pad)s"
We serviced a
WHIRLPOOL ICEMAKER
Model WUI95X15HZ00
Near Richmond, TX 77469
Russell
Job Details: 05/08/2024
replaced thermistor. unit tested ok. 72325Z
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JB3
Near Houston, TX 77086
Gary L
Job Details: 05/08/2024
Found receptacle to left front burner shorted and melted. Removed and replaced receptacles and two burner elements
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Houston, TX 77040
Gary L
Job Details: 05/08/2024
Customer complaining about washer making noise. Removed and replaced spin basket and gearcase. Checked operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model krmf706ebs01
Near Houston, TX 77088
Gary L
Job Details: 05/08/2024
Ordering parts ; ordrng 1 W11683242 (Light kit)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ08
Near Houston, TX 77080
Gary L
Job Details: 05/08/2024
Found refrigerator not leveled. Leveled refrigerator and adjusted door gaskets. Advised customer of operation of doors. Unit is fine.
We serviced a
WHIRLPOOL OVEN
Model WFG320M0MS0
Near Houston, TX 77080
Gary L
Job Details: 05/08/2024
Found oven bottom not seated properly. Removed and re installed bottom panel and adjusted air/gas mixture. Checked operation
We serviced a
WHIRLPOOL FREEZER
Model WRB322DMBM05
Near Houston, TX 77016
Gary L
Job Details: 05/08/2024
Found power cord cut. Removed and replaced power cord. Checked operation
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Spring, TX 77380
Joshua
Job Details: 05/08/2024
"Ran diagnostic, unit is missing hinge cover and cause door switches not to engage with door. Reported findings with techline SR-7739054359. Ordering hinge covers. ; ordrng 1 W11574772 (Left hinge cover) and 1 W11535400 (Right hinge cover)"
We serviced a
KITCHENAID FREEZER
Model KRMF706ESS01
Near Spring, TX 77382
Joshua
Job Details: 05/08/2024
Quoted customer for replacement gasket. 241.00 + tax. Pending further action. Clean gasket and adjusted drawer and door handles. All functions checked ok. Customer to monitor condensation buildup
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near The Woodlands, TX 77354
Joshua
Job Details: 05/08/2024
"Pulling part fill valve from stock, returning to replaced fill valve.; saved tckt"
We serviced a
WHIRLPOOL OVEN
Model WFG320M0MS0
Near Spring, TX 77382
Joshua
Job Details: 05/08/2024
Ordering replacement Ingnite- oven; ordrng 1 W11590294 (Ingnit-oven)
We serviced a
MAYTAG DRYER
Model MED8630HW2
Near Spring, TX 77381
Joshua
Job Details: 05/08/2024
Ordering thermistor and cutoff ; ordrng 1 280148 (Thermal cut-off) and 1 WP8557403 (Thermst fix)
We serviced a
JENNAIR REFRIGERATOR
Model JBSS48E22L00
Near Spring, TX 77381
Joshua
Job Details: 05/08/2024
Replaced thermistor and defrost heater all functions checked ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ12
Near Katy, TX 77493
martin
Job Details: 05/08/2024
Found freezer back panel frozen ; ordrng 1 W11650662 (Heater) and 1 WPW10384183 (Thermistor)
We serviced a
GLADIATOR REFRIGERATOR
Model GARF30FDGB03
Near Brookshire, TX 77423
martin
Job Details: 05/08/2024
Replaced control box n thermistor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ12
Near Pattison, TX 77423
martin
Job Details: 05/08/2024
Part is wrong size Will need to reorder ; ordrng 1 W11282544 (Grill)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS
Near Fulshear, TX 77441
martin
Job Details: 05/08/2024
PER SERVICE POINTER Will order interlock switches ; ordrng 1 W11551761 (Lower interlock switch) and 1 W11551558 (Upper interlock switch)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Fulshear, TX 77441
martin
Job Details: 05/08/2024
Needs door panel ; ordrng 1 W11416371 (Door panel) and 2 W10826179 (Screw)s and 2 W11157086 (Studs)s
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Fulshear, TX 77441
martin
Job Details: 05/08/2024
"Replaced compressor,evaporator and drier"
We serviced a
AMANA OVEN
Model WOES3030LS01
Near Richmond, TX 77406
martin
Job Details: 05/08/2024
Per customer oven does not trip breaker during normal use. She has been using it no problems. Only when she uses Self clean mode is when it trips. Had already gave breaker form to customer to give to builder/electrician but per customer has not been filled out. Called tech line to document SR#7739051148 builder needs to have electrician ensure the breaker is the correct one recommended by whirlpool specifications
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Katy, TX 77494
martin
Job Details: 05/08/2024
Needs control board and pump n motor ; ordrng 1 W11025157 (Pump n motor) and 1 W10906426 (Control board)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS2
Near Katy, TX 77494
martin
Job Details: 05/08/2024
"Ran diagnostics and found excess suds Inspected air gap and found it 1/2 way cloggedInspected disposal drain hose and found it full of sludgeCleared and ran diagnostics again, no codesAdvised customer to monitor how much soap being used Per customer: they pre rinse dishes Unit is working as designed"
We serviced a
KITCHENAID FREEZER
Model KBSN608ESS01
Near Katy, TX 77494
martin
Job Details: 05/08/2024
Inspected and found lights out throughout Per service pointer Special Project S84638 This unit model falls under that guideline Will order 4 kits ; ordrng 4 W11632139 (LED Kits)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Fulshear, TX 77441
martin
Job Details: 05/08/2024
Needs ice maker ; ordrng 1 WPW10300024 (Ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM04
Near Fulshear, TX 77441
martin
Job Details: 05/08/2024
Replaced control panel
We serviced a
WHIRLPOOL WASHER
Model WTW6150PW0
Near Pearland, TX 77584
chris
Job Details: 05/08/2024
Found faulty strike part order ; ordrng 1 W11457841 (Strike)
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Pearland, TX 77581
chris
Job Details: 05/08/2024
Replaced faulty slider and clutch. Unit is now working as intended no issues at this time
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Alvin, TX 77511
chris
Job Details: 05/08/2024
Found faulty Gearcase part order ; ordrng 1 W11454372 (Gearcase) and 1 W10721967 (Cam)
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Alvin, TX 77511
chris
Job Details: 05/08/2024
Found faulty motor part order; ordrng 1 WP697772 (Blower wheel) and 1 W11549461 (Motor)
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Kemah, TX 77565
chris
Job Details: 05/08/2024
Found completely separate issue. Unit is cutting off prematurely due to motor failure part order ; ordrng 1 W11549461 (Motor) and 1 WP697772 (Blower wheel) and 1 W11618917 (Control)
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Houston, TX 77433
Jeremy
Job Details: 05/08/2024
Changed unit sensors unit working properly.
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS05
Near Cypress, TX 77433
Jeremy
Job Details: 05/08/2024
Checked unit with sniffer unit working properly no leaks unit is brand new customer just moved in
We serviced a
MAYTAG WASHER
Model MVW6230HW
Near Cypress, TX 77433
Jeremy
Job Details: 05/08/2024
No answer on phone or door had office call also. ; saved tckt
We serviced a
JENNAIR REFRIGERATOR
Model JF42NXFXDE01
Near Cypress, TX 77433
Jeremy
Job Details: 05/08/2024
Checked unit found that unit door is being left open advised customers to make sure that there closing the door properly didnt find any issues.
We serviced a
MAYTAG OVEN
Model MGR7700LZ4
Near Cypress, TX 77429
Jeremy
Job Details: 05/08/2024
"Checked unit found that unit is not lighting in oven section at all on any cycle part order. ; ordrng 1 W10333842 (Electrode, Broil) and 1 W11370883 (Regulator) and 1 W11450459 (Electrode, Bake) and 1 W11568216 (Control, Electronic (LCX) Black)"
We serviced a
WHIRLPOOL WASHER
Model wtw4816fw3
Near Houston, TX 77071
Jordan
Job Details: 05/08/2024
Rescheduling to pick up parts.; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Houston, TX 77020
Derrick
Job Details: 05/08/2024
Rescheduled for data loggers; saved tckt
We serviced a
JENN-AIR COFFEE MACHINE
Model JJB6424HL0
Near Houston, TX 77043
jerrell
Job Details: 05/08/2024
Leon from Techline verified the unit is working as designed. Ran test all operations normal. File number = 7739051264Auth code J1B5YR0DL1
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM02
Near Houston, TX 77040
jerrell
Job Details: 05/08/2024
Need to order ; ordrng 1 W11507067 (EVAPORATOR)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Friendswood, TX 77546
Corey
Job Details: 05/07/2024
Order fan and harness; ordrng 1 W11548538 (Harness) and 1 W11529245 (Icemaker fan)
We serviced a
WHIRLPOOL DISHWASHER
Model JDB8700AWS3
Near Friendswood, TX 77546
Corey
Job Details: 05/07/2024
"Order control board, control panel no longer available; ordrng 1 W10866118 (Control board)"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS2
Near Sugar Land, TX 77479
roosevelt
Job Details: 05/07/2024
assissted in replacing defective parts
We serviced a
KITCHENAID VENTHOOD
Model KXD4636YSS7
Near Sugar Land, TX 77479
roosevelt
Job Details: 05/07/2024
bad motor will need a 2m2wt with derrick dl auth# is k1b5fv0nl2; ordrng 1 W11230930 (switch-pb) and 1 W11187731 (motor) and 1 w11666423 (kit)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSCS25FVSS02
Near Sugar Land, TX 77479
roosevelt
Job Details: 05/07/2024
bad icemaker; ordrng 1 w11512149 (icemaker)
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Missouri City, TX 77489
roosevelt
Job Details: 05/07/2024
Customer events are blocked up no airflow vents need to be cleaned out air is blowing back out of the dryer instead of going through the vent