replaced faulty pump and motor assy.and leaky drain hose and fill hose and ran test cycle. test ok

"I was starting to fix the seal system, and when I started cutting the lines, I notice a lot of contaminated oil started coming out, and it was stinking really really bad, so I called tech like and they said because of he contamination they are going to put the unit under review and they will let us know File#. 7741571671"

Found bad door switch. Removed and replaced door cams. Checked operation

"I replaced the filter cover and led module, unit checked ok"

Ordering parts; ordrng 1 W11321510 (Control) and 1 W11404943 (Inverter)

Ordering parts; ordrng 1 W11573115 (Heater) and 1 W11321510 (Control) and 1 W11404943 (Inverter)

"Upon arrival, customer was explaining how hard it is to fit the ice bin. I explained to them that there is a groove to fit on before forcing it in customer is satisfied and just wanted to know how it works. Unit is working as designed."

replaced broken air difusser assy. and checked all operations. ck ok; used 1 W11645127 (DIFFUSER) from stock

Found open thermal fuse. Removed and replaced thermal fuse. Advised customer to have vent cleaned. ; used 1 Wp3392519 (Thermal fuse) from stock

replaced bad drian pump

Found shorted user interface. Removed and replaced user interface. Checked operation

"Checked unit and icemaker was broken, I replaced it and checked ok; used 1 W11700250 (Icemaker) from stock"

order parts 2wgt; ordrng 1 13107101S (fc door) and 1 WPW10330991 (bracket) and 1 W11658402 (door slides) and 1 13027902SP (module) and 1 WPW10330993 (bracket)

Diagnosed unit and found shorted heater ordered part; ordrng 1 280148 (Thermal fuse) and 1 WP3387747 (Heater)

replaced bad control

replaced bad control

Checked and found there was a loose connection Reconnect the control and all functions worked ok

replaced bad control

Check and found that custom were told from previous service provider after they installed a evap did a seal system they told him they needed to plug in something that they were unable to do Customer has to get that provider back out to do repairs on refrigerator

bad sensor; ordrng 2 W11290976 (thrmst-fix)s

replaced bad pump and motor

Install drain pump but customer had pride lid open now I need a control board and a latch; ordrng 1 w11687817 (control) and 1 w11700916 (latch)

Order parts ; ordrng 1 W11643701 (Harness) and 1 W11626074 (Control)

Diagnosed unit and found clogged dryer vent needs vents checked unit checks ok

Diagnosed unit and found ice maker needed to be reset ran and tested unit checks ok

Reinstalled turn table motor all tested normal.

replaced faulty control board and ran test cycle. test ok

According to tech line order hose again; ordrng 1 W10545278 (Hose)

tightened loose drive pulley nut and ran test cycle. test ok

"Upon arrival, I replaced the motor EVap, after replacement the unit is not working as designed, and theres no frost built-up in the back."

"Upon arrival and after diagnosing, I noticed the start button was not activating all the time. The customer mentioned some buttons were not responsive, and the unit would turn on by itself randomly. Will order the console and control board. ; ordrng 1 W11613564 (PANEL) and 1 W11683480 (CONTROL BOARD)"

Ordering control ; ordrng 1 W10866121 (Control)

adjusted rt. front and right rear burner head and caps and checked all operations. ck ok

Mrs. Past away two weeks ago. Mr is using machine for the first time and is not familiar with washer. Washer is working fine. Do not send GL back

"Needs main board; ordrng 1 W11578563 (Control Unit Assembly,)"

Customer was.not available at certain time. Need to reschedule. Tech. informed CSR; saved tckt

Order parts ; ordrng 1 W10856603 (Element) and 1 W11822103 (Element)

Need to order ; ordrng 1 2315549 (Fan) and 1 2169142 (Fan blade)

"The brackets came off, I reinstalled them and checked ok"

"Checked unit and I found a loose connection underneath unit, I fixed it and checked ok"

Installed dishwasher soap dispenser.

Unit keeps tripping breaker according with maintenance ; ordrng 1 W11616409 (Harness) and 1 2315539 (Motor fan) and 1 W11476624 (Harness control box) and 1 W11616408 (Control) and 1 W11608693 (Thermostat) and 1 W11562215 (Defrost Heater) and 1 W10279909 (Valve) and 1 W11729596 (Icemaker)

Customer is replacing unit.

Upon arrival i diagnosed unit. After inspection lf front igniter was not align not making contact to spark with burner i adjusted igniter and then tested. Unit passed now igniting. Unit is working as designed.

close out per office

adjusted simmer flames on all burners and checked all operations. ck ok

Check unit to find part no longer available unit is OK

checked unit out ground and hot here touching made unit right unit checked out

"unit needs replacement left rear igniter, spark mdl, knob and gas valve ; ordrng 1 W11703692 (MODULE-SPK) and 1 W11702873 (VALVE-GAS (LEFT REAR)) and 1 WPW10545849 (KNOB) and 1 W11507532 (IGNTR-SURF (LEFT REAR AND RIGHT REAR))"

"Ran diagnostics, ordering replacement pump motor assembly ; ordrng 1 W11613570 (Pump motor)"

Will need latch ; ordrng 1 W11565030 (Latch)

Fixed loose screws in door hinge

Parts is no longer available

replaced broken lid latch and ran test cycle. test ok; used 1 W11307244 (LATCH) from stock

"Debris found inside the drain pump, preventing it from draining properly. Removed and tested, operating as normal"

Closing for trip & diagnostic

"Upon arrival, I found the unit not heating on bake after checking connections in the back. I found the wire harness loose after reconnecting. It is now baking and heating."

I removed clog from filter housing.

I secured moisture sensor that was loose.

"Debris inside the drain pump, preventing proper draining. Uninstall, Removed debris & tested - working as design"

Wire harness was damaged due to the drain pump cap causing the wire to snap and the unit will not drain and is throwing an error code. Need to replace the main wire harness.; ordrng 1 W11335100 (Lower wire harness)

"Upon arrival, phone unit not dispensing, water. I checked the back and saw that the hose were kinked. I unkinked it and it is now dispensing properly."

Diagnosed oven not finishing bake cycle before tripping breaker. Ran at high heat to 500 degrees to clear moisture after 2 cycles unit has not tripped anymore job complete.

"reattached loose latch assembly - tested, working as normal"

I replaced the control and checked ok

Need to order; ordrng 1 W10911040 (PANEL-CNTL) and 1 W11201284 (CNTRL-ELEC)

Reinstalled electrical connections to water valve all test normal.

Installed icemaker and frame all tested normal.

"Heating element was not working, so I changed it out with an element off of my truck stock dryer is now working properly and heating as designed. Customer also said it takes her three cycles to dry her clothes. Advise a customer that she needs to get her vent cleaned out because all of the moisture from her clothes is getting trapped inside the dryer not allowing the dryer to Actually dry the clothes because the vent is clogged; used 1 279838 (Heating element) from stock"

Replace the lower wire harness off of truck stock due to the drain pump wires being snapped in half unit was throwing drain pump error code due to the wires being broken unit was full of water after replacing the wire harness turn the unit on and cleared the code and ran a cycle and the unit is operating properly all operations OK; used 1 W11335100 (Lower wire harness) from stock

"Issue was that the unit was powering on and then powering right back off due to the plug on the side of the drain pump box in the back the plug has a short in it, so I plugged the pump in by itself and plugged the compressor in to its own plug and the unit was operating perfectly fine and ran it through a diagnostic cycle and everything checked out good compressor was exchanging heat and the heat valve was working properly as well All operations OK unit is working as designed."

"Customer said that the unit was not making ice it was just try and fill up the water reservoir and then once it would cut the valve off realize that the reservoir is not full and drain all the water out and just repeat that over and over again. Ran the unit through diagnostics and the water reservoir would try to fill up and the unit was only getting a small amount of pressure. Checked the water supply and it had good pressure there then after checking the water filter unit started operating properly. The water valve had good water pressure once taking the valve out, and after turning it on the unit finally filled up the reservoir and started the recirculation pump to circulate the water over the evaporator and within 10 minutes it started making eyes advised the customer to go ahead and replace the water filter as the light was flashing all operations OK now"

"Icemaker is making ice, but when it dumps the ice cubes, they are hollow ice cubes and they do not properly stay frozen and they leak out of the door and also get stuck in the icemaker flap because they are not heavy enough to fall into the ice bucket and the door Freezer is -5 to 1 Degrees Icemaker is 29 to 30? Refrigerator is 29 to 37 Customer did not pay service fee and does not want to pay service fee because the unit is out of warranty. She said that she did not get scheduled properly and was not notified of the appointment. Nobody called her to contact her about anything and that all she did was call Wilson Appliances to try and get service from them and they said they dont do service anymore And Wilson Appliances called the ticket into ASI Appliances and the model and serial number was not verified and there was no service fee that was collected. Customer would not let me finish proper diagnosis got the temperatures from the unit and thats about it customer was being very rude and disrespectful about the situation blaming me that I dont have good communication and arguing with me in the office that she was not properly contacted and that this is all of our fault and she is not paying for our screwup, etc..PER ALLEN JR AND TRACY REDLINEEEEEE NO FURTHER SERVICE FOR THIS CUSTOMER CLOSE OUT TICKET AS NORMAL WARRANTY TICKET ON DTR"

"Ran diagnostic, adjusted springs and hinges, all unit functions checked ok at this time"

Replaced faulty icemaker. Customer set to monitor ice production.

"Ran diagnostic ordering replacement Control-elec, suspensio, cam, and valve. Unit failed Failed Suspension test.; ordrng 1 W11396716 (Suspension) and 1 W11633359 (Control-elec) and 1 W11624934 (Valve) and 1 W10721967 (Splutch)"

Ran diagnostic ordering replacement Control-elec ; ordrng 1 W11608056 (Control-elec)

"Ran diagnostic, replaced faulty inverter and magnetron. All hnit functions checked ok at this time J1E3J00DL2"

"Replaced pump , all unit functions now checked ok at this time"

Upon arrival I replaced both parts and after testing unit it is now working as designed.

"Upon arrival I replaced the water valve and after testing unit it is now dispensing water, working as designed."

Replace evaporator fan motor unit is cooling an sounding normal

Checked unit adjusted door hinge opening an closing properly now

Replace part unit tested properly

Replaced bad UI.

Found E5 error.; ordrng 1 W11658802 (Ice maker)

Found loose connection repair connection recalibrated control all system tested OK

bad control; ordrng 1 w11448962 (appliance man.)

checked and cleared drain line and all function ok

"found incorrect voltage to unit no 220, unit ok"

needs cnts; ordrng 1 w11374900 and 1 w11428994 and 1 w11335100 and 1 w11259498

ran diag. no codes. adjusted tub supports. cust is expieriencing water pressure hammering. advised cust that this is a plumbing issue. unit tested ok.

"F1E1, F3E1, F8E1, unit needs valve, and control.; ordrng 1 W11210463 (valve) and 1 W11603811 (control)"

"unit needs LF element, and switch.; ordrng 1 W11517959 (element) and 1 WPW10434452 (switch-inf)"

"ran unit to test unit is draining, but slower than normal. unkinked drain hose. ran to test. unit is draining normal. no water leaking. unit tested ok."

"Ran diagnostic ordering control, valves and valves harness; ordrng 1 W11315693 (Valve harness) and 1 W11168740 (Valve cold water) and 1 W11168743 (Valve hot water) and 1 W11654023 (Control)"

"Ran diagnostic error codes f0e3, f8e1, f7e9 and f2e1 present when arrived, clear history run test cycle, cycle completed no error at the time. Advice customer about over load and to contact a plumber to unclogged house drain. Sending quote for approval to replace water valve; ordrng 1 W11165546 (Valve)"

Assisted RY with 2man job

"Replaced console,clutch,harness,slider,stator,drain pump,latch"

leaking in to RC unit needs replacement drip pan ; ordrng 1 WPW10537710 (PAN-DRIP) and 1 W10633627 (MOTOR-EVAP) and 1 WPW10389152 (SUPPORT)