Check identified anything wrong with the washer I just in settings

checked and ajusted evap. fan and all function ok

Do not order until approved by consumer; ordrng 1 Wp98014893 (Valve)

"Replaced shorted control, left part with customer and checked operation of unit ok; used 1 W11620481 (Control) from stock"

Cleaned ice machine and checked operation ok

Replaced faulty high voltage parts. All unit functions checked ok at this time

"Ran diagnostics, adjusted leveling for better breathing room and eliminate vibration. Also adjusted settings and customer advised on monitoring"

"Ran diagnostics, corrected issues with blower housing. All functions checked ok at this time"

"Ran diagnostics, replaced faulty control assembly in unit. All functions checked ok at this time"

"Ran diagnostics, corrected issues with freezer light module. All functions checked ok at this time"

Checked unit didnt find any gas odor using leak detector customer stated she will replace dryer

Replace parts unit now cooling properly

Replaced panel

Cc authorization # 168707 for 215.89. Replaced evaporator

Customer need to approve to replace panel and UI control for 707.99 balance ; saved tckt

ran test. adjusted vent cover. replaced light bulb from TRK STK. unit tested ok.; used 1 8206232A (BULBLIGHT) from stock

replaced sump/motor assy. unit tested ok.

Returning to diagnose unit due to new issues present.; saved tckt

changed out controls unit checked out

changed out pump and drain pump unit checked out

Replaced icemaker in ceiling of refrigerator. Operations are ok

Upon arrival i diagnosed unit. Heating element not coming on. After inspection bad cut off thermal. I replaced from TS. After replacement i tested unit. Unit heating(picture attached). Unit is working as designed. ; used 1 279816 (Cut off Thermal) from stock

"Upon arrival, door was not the correct color but I was able to transfer the lock switch to the door on the dryer, the dryer is now closing."

"I will re order parts, parts came damaged ; ordrng 1 W11566889 (Cover front) and 1 W11244434 (Ice container)"

Dryer was shaking very badly had to open up the dryer and clean out the blower fan due to lots of lint buildup causing the dryer to wobble and shake very badly. Need to call and get authorized for double pay since its a stacked washer and dryer.

Replaced defective control panel unit is not working as designed

"Check unit to see about adjusting door, liners and door seals, which cannot be done due to unit being unrepairable beyond repairable for bottom door line being pushed in not allowing door to line up. Customer was informed that unit was beyond repairable. Diagnosis and everything is on the document pictures with the service request number unit is OK."

Order parts ; ordrng 1 W11666003 (Electrode)

Replace defective harness unit is now working as designed

Order parts ; ordrng 1 W11614513 (Housing)

Technician took out back panel to find major roach infestation. Customer was informed of Whirlpools policy. As far as doing repairs on unit he would have to provide a receipt from a professional exterminating provider and repairs would cost out of pocket. The service request for documentation is on the document picturesunit is OK.

Check unit to find out operations working as designed on arrival filter was replaced no malfunctions detected during diagnosis with user interface nor the Spencer unit is OK

Replaced bad ice dispenser.

Need fan blowers; ordrng 1 W11200129 (blower)

"Need reschedule, customer was not available. Tech. informed CSR ; saved tckt"

"Replaced lid, actuator and"

"After replacing all the parts refrigerator came on and it is now running, refrigerator is working as designed"

"Upon arrival I changed both the parts, display came on but now it wont start, it will need a display and interlock switches ; ordrng 1 W11252184 (Control panel) and 1 W11676791 (Bracket control) and 1 W11551558 (Inter lock switches) and 1 W11551761 (Lower inter lock switches)"

"Upon arrival, I inspected the unit the customer was complaining about. A leak was coming from the vent. I adjusted the vent settings, with techline SR 7740552996, and ran diagnostics. No error codes were found; the unit is working as designed."

"Upon arrival, I inspected the unit and found that the ice maker needed to be replaced. A quote for a new ice maker was approved by MS.; ordrng 1 W10884390 (Icemaker)"

"Upon arrival, I inspected the unit and found that the pump and motor are leaking and need to be replaced. I quoted the customer for a new pump and motor. She approved quote ; ordrng 1 WPW10554963 (Pump&Motor)"

"Upon arrival, I inspected the unit and will order parts. ; ordrng 1 W11373838 (Tray cook) and 1 W11110134 (Turn ring) and 1 W11179756 (Turn shaft)"

Upon arrival i replaced parts. During the process i turn water valve for dishwasher off under sink. after disconnecting water line to water valve few minutes later slowly water started coming out from water line. I had to use pressure hose clampso water won't come out to finish repairs( pictures attached). After replacement i ran unit pump and motor working. Unit is working. Customer has water valve under sink issues and drain clogged under sink because water was coming up to sink backflowing .I made customer aware he was there with me needs to get plumber out there for those issue (pictures attached) i left old parts with customer. Unit is working as designed. SR#7740553049 (George).

"Upon arrival i diagnosed unit. High pitch sound coming from belt and cam. I replaced parts from TS left old parts with customer(picture attached). After replacement no more high pitch noise. Unit is working as designed.; used 1 W10721967 (CAM), and 1 W11239857 (Belt) from stock"

Upon arrival i replaced all parts. After replacement i tested unit. Everything passed RC fan is on and no noise. Left old parts with customer (picture attached). Unit is working a designed.

Upon arrival and after diagnosing I noticed a F2E1 error code. I saw that half of the console was responsive but the rest wasnt. Will need a new console. I submitted costumer the quote and they will decide.

"Upon arrival and after diagnosing I couldnt recreate the issue. Customer mentioned that the maintenance guy came out and found a small leak on the plex water line. They replaced it with the proper line about 2 weeks ago and hadnt leaked since. Customer said the leak was never coming from the dishwasher but from the house plumping. No issues with the dishwasher, unit is working as designed."

Upon arrival and after diagnosing I couldnt re create a issue. The customer mentioned they just wanted to be on the safe side since its about to go out of warranty. I recorded a video of the unit running and its all documented with Techline. Unit is working as designed. 7740549798

"Ran diagnostic all functions checked okay verify for loose connection none found, customer mentioned that sometimes will have 2 blinking likes come on and he will have to restart the cycle, advice customer about utilizing dw and to hit start when door gets open to continue the cycle"

Ran diagnostic replace overflow switch all functions checked okay

"Ran diagnostic, reset board drain keep running with machine off, ordering control ; ordrng 1 W11607637 (Control electric)"

defective parts needs replacing bad compressor; ordrng 1 w11557425 (compressor) and 1 W11109499 (drier-tube)

need cnt and harness; ordrng 1 w11609449 (enc) and 1 w11491433 (cnt) and 1 w11335100 (harn)

"new parts bad, advised tpss cust upset,warr is to repair not replace, sr 7739759976; ordrng 1 w11609449 (enc) and 1 w11491433 (cnt)"

Replace part unit tested properly

Replace parts unit tested properly

Checked unit door is not closing properly door has about an half inch gap at the top of unit ; ordrng 1 LW10918659 (Freezer door)

Lid now attempting to lock but not advancing to any cycle ; ordrng 1 W11513246 (Control) and 1 W11643701 (Harness)

Replace part unit tested properly oven is now heating

Order part and reschedule ; ordrng 1 WPW10548355 (Wire harness)

Order parts and reschedule ; ordrng 1 W11130362 (Suspension)

Run service Cycles unit tested OK everythings working as designed

Found belt come off needed replaced on blower motor ran service cycles all tested good

Found dry pulley wheel drum rollers need replacing replacing parts run service cycles. Everything tested OK no issue to report.

Found dry working as design main vent running out the wall need to be serviced. Customer service company to clean line

Found dishwasher pump and motor defected replaced the same part run service cycles all checked OK no leaks

Found unit working as design unit had no power going to it customer needed to call electrician to replace breaker

Fixed loose ice motor switch.

Ran diagnostic ordering replacement LED module ; ordrng 1 W11470191 (Led module)

"Recorded fault codes F7E4, F6E3. Replaced faulty slider. All unit functions checked, ok ; used 1 W10734521 (Slider) from stock"

Ran diagnostic with techline. Sr-7740511038. Safety not covering repair ; ordrng 1 W11545871 (Transformer) and 1 WPW10574736 (Capacitor) and 1 W11256462 (Diode) and 1 W11391712 (Magnetron)

Replaced faulty control and shock absorbers. All unit functions checked ok

"Ran diagnostic, adjusted leveling and customer advised on monitoring unit"

Quoted customer 230.00 for Bake element and 60.00 additional labor. Customer approved repair ; ordrng 1 W11545804 (Bake element) and 1 W10859573 (Thermistor) and 1 WP4449751 (Thermostat)

"Recorded fault codes, F6E6, F6E4. Programming on UI doesn't have a match to unit model number. Sr-7740553495. Needs to be researched ; ordrng 1 W11598133 (UI CONSOLE)"

Auger. Ordering replacement ; ordrng 1 W11228132 (Auger)

"Ran diagnostic, all unit functions checked ok at this time. Customer advised to monitor temperatures"

Reordering Ui and control ; ordrng 1 W11659261 (UI CONSOLE) and 1 W11649350 (Control-elec)

"Replace adjusters on top dish rack, tested, working as normal"

Replace broken / cracked cooktop - working as design

"I was sent out as a second opinion on this ongoing claim. The dispatch indicated 'NOT COOLING,' but upon inspection, the unit is cooling properly in both compartments. The customers concerns include freezing items in the refrigerator compartment (RC) drawer, frozen liquids such as milk and ice clumping in the ice bin.To investigate, I conducted a series of Service Tests (ST01, ST02, ST03, and ST16) in diagnostic mode to assess the thermistor operations and overall unit performance. All components tested within normal parameters, with no indications of short circuits or part failures.With no apparent mechanical issues, I reviewed the customers temperature settings. The RC drawer was set to the coldest 'Meat' setting, which increases cold air flow to the drawer, resulting in frozen items. I adjusted the drawer setting to a less cold option to resolve this issue. Additionally, I increased the overall temperature setting in the RC to address the customers complaint about frozen liquids like milk. I also advised the customer to ensure items are not blocking the air vent, as this can disrupt proper airflow and contribute to uneven cooling.Regarding the ice clumping in the ice bin, the explanation is provided on the information label near the access panel, which recommends clearing out unused ice regularly to prevent clumping caused by exposure to air and minor temperature fluctuations. Closing for trip & diagnostics"

Replace panel and control board -Could not replicate customers complaint of unit starting on its own without pressing anything on the console. Unit working as design

Replace control board and evap / harness assembly - then it is working as design

Order parts reschedule with customer2 man w/ JP4wgt; ordrng 1 WPW10475147 (module-spk) and 1 W11601369 (MODULE-SPK)

Checked unit and cleared error code f1e0 and reset power. Ran test cycle to 350 and unit checks ok.

Checked unit and repaired loose connection at thermal cutoff. Ran test cycle and unit checks ok.

Checked unit and cleared error code 70e7. Ran auto test cycle and unit checks ok and is draining properly. Advised customer to run the clean washer cycle with affresh to help with the odor.

order parts reschedule with customer2wgt; ordrng 1 W11549461 (MOTOR-DRVE) and 1 WP697772 (blower wheel)

Checked unit for error code for off balance load. Ran diagnostic manual cycles and auto test cycle and unit checks ok.

Order parts reschedule with customer.Left unit unplugged and advised customer not to use unit due to popping.2wgt; ordrng 1 W11545871 (TRANSFORMR) and 1 WPW10574736 (capactr-mg) and 1 W11256462 (DIODE) and 1 W11495561 (MAGNETRON)

Found faulty compressor. part order ; ordrng 1 W11686820 (Compressor) and 2 W11506635 (Coupler)s

Found loose connection at control. Reinstalled loose connection. Unit is now working as intended no issues at this time

Installed parts ref not buzzing anymore

Picked up temp loggers told customer to wait to hear back from my office; saved tckt

Its auto parts. Unit is running great all operations. OK now customer wrote a check.

Fix one of the issues but need the proper motor for the dryer; ordrng 1 W10396029 (Motor asm) and 1 694089 (Blower fan blade)

Unit still not running call into Techline and they told me everything that I have replaced so far should have fixed the unit already. Techline advised that they are sending the issue over to engineering to have it looked at and see if they want to replace any more parts or just replace the unit for the customer set that they would be contacting the customer or the office within the next 2 to 4 business days SR 7740257169; saved tckt

Need sealed system unit not cooling at all lady has had 3 different appliance companys come out for repairs need to order both EVaps and condenser and compressor kit quoted the customer $1150 for the labor since the parts are covered with the labor is not customer wants to go ahead and follow through with the repair; ordrng 1 W11032200 (Freezer evap) and 1 W11130330 (Ref evap) and 1 W11393142 (Compressor kit) and 1 W11378992 (Condenser) and 1 W11317283 (Compressor inverter)

Oven door switch was stuck open not allowing the lights to turn off fixed the switch all ops ok now

Trip and Diagnostics.