We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Magnolia, TX 77355
gary
Job Details: 01/13/2023
Closing ticket
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Spring, TX 77373
donnie
Job Details: 01/13/2023
"Unit was exchanged, no repair"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Humble, TX 77346
leonard
Job Details: 01/13/2023
replaced faulty pump and ran test cycle. test ok; used 1 WPW10482502 (pump) from stock
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Katy, TX 77494
martin
Job Details: 01/13/2023
"Needs motor,wheel,belt,fuse,thermistor,cutoff ; ordrng 1 W11234001 (Motor) and 1 661570V (Belt) and 1 W11327190 (Wheel) and 1 W10909685 (Fuse) and 1 WP8577274 (Thermistor) and 1 280148 (Cutoff)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Texas City, TX 77590
Osiel
Job Details: 01/13/2023
Found faulty wire harness causing unit to drain intermittently part order no return date ; ordrng 1 W11335100 (Wire harness)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Pinehurst, TX 77362
gary
Job Details: 01/13/2023
"Ran diagnostics, ordering replacement strike for door lid; ordrng 1 W11457841 (Strike)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFM404KPS0
Near Houston, TX 77079
jerrell
Job Details: 01/13/2023
Tech to close ticket per office.
We serviced a
KITCHENAID OVEN
Model KODE500ESS05
Near Houston, TX 77041
jerrell
Job Details: 01/13/2023
Need to order ; ordrng 1 W11179310 (CNTRL-ELEC) and 1 W10801665 (Control) and 2 W11245567 (BLOWER)s and 2 W11610133 (FUSE-THRML)s
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Richmond, TX 77407
raul
Job Details: 01/13/2023
Explain to customer its normal for the Wringle Shield to do that
We serviced a
KITCHENAID REFRIGERATOR
Model XXXX
Near Houston, TX 77062
Osiel
Job Details: 01/13/2023
"Found broken wires on freezer door and Frig evao being frozen over. Advised customer that problem may be fixed with sensor but because wires on freezer door are broken that may be main cause went with repair for sensor unit is working as designed ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 W10316760 (Thermistor) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near League City, TX 77573
Osiel
Job Details: 01/13/2023
Found broken slider Replaced faulty slider unit is working as intended no issues found at this time ; used 1 W10995025 (Slider) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KUDR204ESB
Near Friendswood, TX 77546
Osiel
Job Details: 01/13/2023
Replaced parts unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB09
Near Webster, TX 77598
Osiel
Job Details: 01/13/2023
Replaced faulty board unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near League City, TX 77573
Osiel
Job Details: 01/13/2023
Replaced door unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Houston, TX 77006
Louis R
Job Details: 01/13/2023
Order parts per data loggers; ordrng 1 W11317276 (Diffuser) and 1 Wpw10384183 (Thermistor) and 1 W11558182 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Tomball, TX 77375
kayla
Job Details: 01/13/2023
Compressor windings locked rotor. Ordering kit per service pointer W11634348 Need to bring lockring tool and R600a kit two tech with DO. Three wgt; ordrng 1 W11370574 (Kit SP) and 1 Lockringtool (Lock ring tool) and 1 R600akit (R600a kit)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Pearland, TX 77581
Osiel
Job Details: 01/13/2023
Found broken solder from compressor redid solder unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Humble, TX 77346
leonard
Job Details: 01/13/2023
replaced shorted control board and checked operations. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV05
Near Humble, TX 77346
leonard
Job Details: 01/13/2023
defrosted frost build up in freezer section and sealed gaps between cabinet and liner and re-sealed door gaskets. ck ok; used 2 WP482338 (ADHESIVE) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Webster, TX 77598
Osiel
Job Details: 01/13/2023
Found unit not going into defrost replaced parts unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Porter, TX 77365
leonard
Job Details: 01/13/2023
order parts 2wgt; ordrng 1 W11185686 (ice-contnr) and 1 W11310391 (disp motor) and 1 WP63052-2 (impeller) and 1 WPW10309864 (divider) and 1 W11548540 (icemaker) and 1 W11548535 (valve)
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIC15PHZS0
Near Galveston, TX 77554
dadrick
Job Details: 01/13/2023
order parts; ordrng 1 w11566406 (pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS05
Near Cypress, TX 77429
kayla
Job Details: 01/13/2023
DIFFERENT ISSUE THIS TIME REPLACING LED LIGHTS. Replaced parts. All operations are correct now. Customer approved.
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Cypress, TX 77429
kayla
Job Details: 01/13/2023
Explained how to select fabric softener every load. Ran diagnostics and found no issues at this time. Unit working as designed.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Cypress, TX 77429
kayla
Job Details: 01/13/2023
Cleared error message over flowing water. Rebooted and ran diagnostics. All operations are correct.
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Houston, TX 77088
jerrell
Job Details: 01/13/2023
Installed listed parts all test normal.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Cypress, TX 77429
kayla
Job Details: 01/13/2023
"Replaced parts. Ran diagnostics. All operations are correct. Customer approved.; used 1 W10913953 (Actuator), 1 W10006384 (Belt), and 1 W10721967 (CAM) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Cypress, TX 77433
kayla
Job Details: 01/13/2023
"Needs suspension rods a
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HW08
Near Cypress, TX 77429
kayla
Job Details: 01/13/2023
"Roach infestation in appliance. Warranty void, cannot replace every part that was damaged. Customer to contact whirlpool customer service.SR# 7735365199"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ01
Near Cypress, TX 77433
kayla
Job Details: 01/13/2023
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHB1
Near Houston, TX 77004
levis
Job Details: 01/13/2023
checked unit adjusted the float and switch and checked operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Friendswood, TX 77546
Osiel
Job Details: 01/13/2023
Replaced door unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL DRYER
Model WHD3090GW0
Near Houston, TX 77004
levis
Job Details: 01/13/2023
order part; ordrng 1 w11398789 (strike)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Grangerland, TX 77302
james
Job Details: 01/13/2023
Checked unit and adjusted left rear burner head. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Humble, TX 77346
leonard
Job Details: 01/13/2023
replaced faulty pump/motor assy. and broken control panel and shorted ui control and ran test cycle. test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS1
Near Richmond, TX 77407
martin
Job Details: 01/13/2023
Inspected DW and found drain pump trying to run but only getting really HOT Will need to be replaced ; ordrng 1 W11412291 (Drain pump) and 1 W11629915 (Control board)
We serviced a
KITCHENAID ICEMAKER
Model KUIX335HPS00
Near Galveston, TX 77554
dadrick
Job Details: 01/13/2023
"cleaned unit. instaled new water filter and used a ice maker cleaner. unit working as designed.; used 1 w11179302 (ice maker cleaner), and 1 f2wc9i1 (filter) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Grangerland, TX 77302
james
Job Details: 01/13/2023
Checked unit and adjusted copper line on rear of unit to prevent vibration noise. Unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Alvin, TX 77511
chris
Job Details: 01/13/2023
Replaced faulty harness and thermistor. Unit is now working as intended no leaks at this time
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Rosharon, TX 77583
derrick
Job Details: 01/13/2023
Repaired broken blue and black wire to pump and checked operation of unit ok
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Rosharon, TX 77583
derrick
Job Details: 01/13/2023
Replaced shorted motor and control Abe checked operation of unit ok
We serviced a
WHIRLPOOL LAUNDRY
Model MVWB835DC4
Near Sugar Land, TX 77479
roosevelt
Job Details: 01/13/2023
checked and found that gearcase and clutch needs replacing and customer not fixing
We serviced a
WHIRLPOOL KITCHEN
Model KDTE254ESS2
Near Sugar Land, TX 77479
roosevelt
Job Details: 01/13/2023
replaced bad pum and motor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFG00
Near Sugar Land, TX 77479
roosevelt
Job Details: 01/13/2023
checked and all opperation worked as designed
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Sugar Land, TX 77479
roosevelt
Job Details: 01/13/2023
replaced broken ajusters; used 1 W10712395 (ADJUSTER) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS
Near Houston, TX 77038
Louis R
Job Details: 01/13/2023
Checked unit found no water. Turned water on unit operating as normal
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Houston, TX 77007
Louis R
Job Details: 01/13/2023
Replaced drain pump. DL# W15LYM0NL2
We serviced a
KITCHEN AID ICE MAKER
Model KUIX535HPS01
Near Galveston, TX 77554
dadrick
Job Details: 01/13/2023
checked over unit. foound bad transformer. instaled new transformer. unit working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Rosharon, TX 77583
derrick
Job Details: 01/13/2023
Order cam and gear case; ordrng 1 W11449840 (Gear case) and 1 W10721967 (Cam)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Humble, TX 77346
leonard
Job Details: 01/13/2023
order part 2wgt; ordrng 1 W11282987 (freezer evap) and 1 WP12729128 (heater)
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near Richmond, TX 77406
raul
Job Details: 01/13/2023
Service is no longer needed.
We serviced a
JENN-AIR OVEN
Model JJW2727DS01
Near Spring, TX 77388
Gary L
Job Details: 01/13/2023
Ordering parts ; ordrng 1 W11236899 (Console)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDW00
Near Texas City, TX 77591
dadrick
Job Details: 01/13/2023
checked over unit. found worped doors. instaled new doors. unit working as designed.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Houston, TX 77086
Gary L
Job Details: 01/13/2023
Found bad element. Removed and replaced element. Checked operation ; used 1 Wp279838 (Element) from stock
We serviced a
WHIRLPOOL1299] WASHER
Model WTW5010LWO
Near Houston, TX 77086
Gary L
Job Details: 01/13/2023
Ordering parts ; ordrng 1 W11513246 (Control) and 1 W11513255 (Valve)
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW1
Near Houston, TX 77014
Gary L
Job Details: 01/13/2023
Found unit working as designed. Checked operation and function
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW
Near Spring, TX 77380
Gary L
Job Details: 01/13/2023
Found obstruction in drain pump. Removed obstruction from drain pump and checked operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near League City, TX 77573
Osiel
Job Details: 01/13/2023
Replaced parts unit is working as intended no issues found at this time
We serviced a
AMANA WASHER
Model NTW4516FW
Near League City, TX 77573
Osiel
Job Details: 01/13/2023
Replaced control unit is working as intended no issues found at this time
We serviced a
JENN-AIR DISHWASHER
Model jdpss246llo
Near Conroe, TX 77384
kayla
Job Details: 01/13/2023
Replaced parts. Ran diagnostics. All operations are correct.
We serviced a
WHIRLPOOL COOKTOP
Model WCE77US0HB01
Near Houston, TX 77041
Louis R
Job Details: 01/13/2023
Replaced bad elements. Unit operating as normal
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JB0
Near Houston, TX 77004
levis
Job Details: 01/13/2023
replaced shorted control
We serviced a
WHIRLPOOL LAUNDRY
Model WTW5010LW0
Near Pasadena, TX 77505
chris
Job Details: 01/13/2023
"Replaced faulty harness, control and drain pump. Unit is now working as intended no leaks at this time"
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS05
Near Arcola, TX 77583
derrick
Job Details: 01/13/2023
Order manifold and bezels; ordrng 5 W11188712 (Bezel)s and 1 W10806878 (Manifold)
We serviced a
KITCHENAID BEVERAGE CENTER
Model KUBL204ESB01
Near Sugar Land, TX 77479
derrick
Job Details: 01/13/2023
Consumer has been waiting over two years and has had 7 doors delivered to them that has all been damaged. They will not allow us to repair and is calling Whirlpool for exchange.
We serviced a
WHIRLPOOL1299] DRYER
Model WED560LHW2
Near Katy, TX 77494
raul
Job Details: 01/13/2023
Assisted MY
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JB0
Near Houston, TX 77004
levis
Job Details: 01/13/2023
replaced shorted control
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW1
Near Magnolia, TX 77354
gary
Job Details: 01/13/2023
We serviced a
WHIRLPOOL OVEN
Model WFC315S0JB0
Near Houston, TX 77004
levis
Job Details: 01/13/2023
checked unit cleared and reset the control and checked operation
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS0
Near Rosenberg, TX 77469
derrick
Job Details: 01/13/2023
Repaired loose door seal and checked operation ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Houston, TX 77031
derrick
Job Details: 01/13/2023
Consumer canceled at door. Unit is ok
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Houston, TX 77036
derrick
Job Details: 01/13/2023
Order control and latch; ordrng 1 W11307244 (Latch) and 1 W11116592 (Control)
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Houston, TX 77040
Louis R
Job Details: 01/13/2023
Ran air test on unit. Found back up in duct. Customer will need plumber
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HPS01
Near Magnolia, TX 77354
gary
Job Details: 01/13/2023
"Replaced warped refrigerator door in unit, all functions checked ok at this time"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Katy, TX 77494
raul
Job Details: 01/13/2023
Assisted MY
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LZ2
Near Humble, TX 77339
leonard
Job Details: 01/13/2023
assisted Donnie
We serviced a
JENN-AIR RANGE
Model JGRP548HL01
Near Houston, TX 77079
jerrell
Job Details: 01/13/2023
Need to order all of the controls small door hinges and inner door pane. Need ; ordrng 1 W11492275 (CNTRL-ELEC) and 1 W11355232 (CNTRL-ELEC) and 1 W10859573 (Sensor) and 1 W11318335 (FRAME-GLAS) and 1 W11390106 (HINGE-DOOR) and 1 W11643900 (HINGE-DOOR)
We serviced a
KITCHEN AID REFRIGERATOR
Model KBSD312ESS01
Near Houston, TX 77041
jerrell
Job Details: 01/13/2023
Installed led lights all test normal.
We serviced a
JENN-AIR COOKTOP
Model JGCP548HL00
Near Magnolia, TX 77354
gary
Job Details: 01/13/2023
"Ran diagnostics, performed bubbles test on all connectors unit checked ok at this time. Documented with JENN AIR SR7735392008 customer to monitor"
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS
Near Tomball, TX 77377
gary
Job Details: 01/13/2023
"Ran diagnostics, ordering replacement console assembly ; ordrng 1 W11297709 (Console)"
We serviced a
WHIRLPOOL ICEMAKER
Model WRS555SIHZ06
Near Houston, TX 77080
Louis R
Job Details: 01/13/2023
Replaced water valve & ice maker. Please send different tech for second opinion if customer calls back
We serviced a
KITCHENAID DISHWASHER
Model KDTM704LPA
Near Houston, TX 77064
Gary L
Job Details: 01/13/2023
Found tub dented. Assisted tech in repairing dishwasher
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Tomball, TX 77377
gary
Job Details: 01/13/2023
"Ran diagnostics, calibrated basket and customer advised on functions. Checked ok at this time"
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Tomball, TX 77375
gary
Job Details: 01/13/2023
"Call canceled at door, unit working as designed"
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Houston, TX 77004
levis
Job Details: 01/13/2023
checked unit cleared demo mode fromthe control and checked operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT348FMES04
Near Houston, TX 77077
jerrell
Job Details: 01/13/2023
Installed compressor and evaporator ran test all operations normal.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Houston, TX 77345
leonard
Job Details: 01/13/2023
defrosted rc evaporator and replaced fan and wiring assy. and broken seperator and ice door and spring and checked operations. ck ok
We serviced a
KITCHENAID REF DRAWER
Model KDDC24CVS01
Near Houston, TX 77077
jerrell
Job Details: 01/13/2023
Need to order ; ordrng 1 W10488357 (HARNS-WIRE) and 1 WPW10281540 (CNTRL-ELEC)
We serviced a
KITCHENAID M/W OTR
Model KMHC319ESS3
Near Houston, TX 77059
chris
Job Details: 01/13/2023
Found faulty control and micro switches ; ordrng 1 W11413135 (Control) and 1 WP8206419 (Top interlock) and 2 W10727360 (Micro switch)s and 2 W10269458 (Micro switch)s and 2 W10211974 (Micro switch)s
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ2
Near Houston, TX 77080
Louis R
Job Details: 01/13/2023
Replaced broken knob
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Conroe, TX 77301
james
Job Details: 01/13/2023
Assisted Tech JP with repairAuthorization Number: K14VDN1XPL2
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ2
Near Montgomery, TX 77316
james
Job Details: 01/13/2023
Checked unit for error codes and none found. Ran test cycle and checked temps at a test to 350'.Start of test when unit sounded it was preheated to 350 results 11 minutes 300' 16mins 350 and at 18 mins 350'. Unit temps check ok. Advised customer to allow unit and extra 5-10 mins for temps to settle during preheat. Customer had complaint about smell unit is producing during cooking cycle and unit has the new oven smell and will go away with use. Unit checks ok. Documented with Caleb at Trade Partners and issued SR# 7735423949
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Houston, TX 77037
donnie
Job Details: 01/13/2023
"Unit dead, open circuit black wire in make up box. Operations are correct now"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Friendswood, TX 77546
chris
Job Details: 01/13/2023
Assisted tech jc; used 1 8201815 (Fitting) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Spring, TX 77373
donnie
Job Details: 01/13/2023
Need freezer door; ordrng 1 Lw10913113 (Freezer door)
We serviced a
WHIRLPOOL OVEN
Model WOS51EC7HS20
Near Houston, TX 77044
donnie
Job Details: 01/13/2023
Unit heating sparaticly ; ordrng 1 W11600373 (Ui) and 1 W11261127 (Board) and 1 W11598120 (Sensor)
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Conroe, TX 77301
kayla
Job Details: 01/13/2023
DIFFERENT ISSUE THIS TIME DRYER NOT WORKINGFound ctrl elec shorted and not responding. Ordering part. Two wgt; ordrng 1 W11525997 (ACU) and 2 WP3387747 (Element)s
We serviced a
JENN-AIR RANGE
Model JDRP548HL01
Near The Woodlands, TX 77386
donnie
Job Details: 01/13/2023
2 hoes in griddle; ordrng 1 W11602621 (Griddle)
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Atascocita, TX 77346
donnie
Job Details: 01/13/2023
Repaired black wire to drain pump. Operations are correct now
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Houston, TX 77073
donnie
Job Details: 01/13/2023
"Need burner tube , Oven valve; ordrng 1 W10670196 (Flame spreader) and 1 W11098799 (Bottom of oven) and 1 W11220387 (Burner oven) and 1 Wp98014893 (Oven valve) and 1 W11176454 (Oven igniter)"