We serviced a
WHIRLPOOL MICROWAVE OTR
Model WMH32519HZ10
Near Houston, TX 77044
Osiel
Job Details:
12/18/2024
"uninstalled & reinstalled - damper stuck open debris in blower, cleared and tested - working as normal"
We serviced a
MAYTAG OVEN
Model CWE5800ACB25
Near Manvel, TX 77578
Josue
Job Details:
12/18/2024
Closing for trip and diagnosing
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Missouri City, TX 77459
Edwin
Job Details:
12/18/2024
Upon arrival i diagnosed unit. After inspection RC door switch was stuck on closed position causing no light. I removed rc door switch and got lever unstuck. Reinstall door switch and tested lights are on. Unit is working as designed.
We serviced a
WHIRLPOOL DRYER
Model MED4500MW0
Near Stafford, TX 77477
Edwin
Job Details:
12/18/2024
Upon arrival i diagnosed unit. Unit not starting after inspection. Door switch connector faulty not making connection. Fix connector and tested unit. After connecting tested unit. Unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KUIX335HPS01
Near Houston, TX 77345
leonard
Job Details:
12/18/2024
replaced faulty bin thermister and checked operations. ck ok; used 1 WPW10511923 (THERMISTOR) from stock
We serviced a
WHIRLPOOL RANGE
Model WFES3530RS0
Near Spring, TX 77386
Osiel
Job Details:
12/18/2024
"need outer glass and door handle assembly ; ordrng 1 W11730234 (HNDLE-DOOR) and 1 W11741357 (GLASS ASSEMBLY, OUTER DOOR (BLACK))"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KUDF204KPA01
Near Houston, TX 77004
Damarcus
Job Details:
12/18/2024
"Customer call back and cancel service unit working OK now the Madison Madison unit does not need the parts , I original order"
We serviced a
KITCHENAID MICROWAVE
Model KMHC319ESS5
Near Houston, TX 77042
jerrell
Job Details:
12/18/2024
Tech to close ticket per office.
We serviced a
JENNAIR REFRIGERATOR
Model JS48SEFXDB00
Near Houston, TX 77079
Jordan
Job Details:
12/18/2024
Part order for control board due to unit not sending power properly.; ordrng 1 W10801766 (Control)
We serviced a
JENNAIR OVEN
Model JJW3830IM00
Near Houston, TX 77019
Damarcus
Job Details:
12/18/2024
Customer council service doesnt need any parts now. Unit is working fine.
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ09
Near Houston, TX 77022
Damarcus
Job Details:
12/18/2024
Service has been canceled. Whirlpool is replacing the unit.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Houston, TX 77044
Osiel
Job Details:
12/18/2024
"went into diagnostics unit has F3E1, F1E1, F8E1 - issues with control board, drain pump and pressure tube in harness. Quoting customer for repair ; ordrng 1 W11665968 (HARNS-WIRE) and 1 W10919003 (PUMP-WATER) and 1 W11608056 (CNTRL-ELEC)"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Magnolia, TX 77354
gary
Job Details:
12/18/2024
"Ran diagnostics, documented water concerns with techline SR-7740557717 customer advised on functions, unit working as designed"
We serviced a
WHIRLPOOL COMPACTOR
Model KUCC151EBL0
Near Tomball, TX 77377
gary
Job Details:
12/18/2024
"Ran diagnostics, replaced faulty directional switch in unit. Customer to monitor"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS4
Near Atascocita, TX 77346
leonard
Job Details:
12/18/2024
repaired loose red wire connection at terminal block and checked operations. ck ok
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Spring, TX 77373
Joshua
Job Details:
12/18/2024
Customer confirm unit is being replaced. Closing ticket
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS973CIDM00
Near Houston, TX 77345
Osiel
Job Details:
12/18/2024
customer no longer needing service
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Houston, TX 77095
Osiel
Job Details:
12/18/2024
"loose oven igniter at harness connection - reattached and tested, working as normal"
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Huffman, TX 77336
leonard
Job Details:
12/18/2024
adjusted and realigned blower housing and checked all operations. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ09
Near Houston, TX 77054
Louis R
Job Details:
12/18/2024
Ran diagnostics.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Magnolia, TX 77354
gary
Job Details:
12/18/2024
"Ran diagnostics, removed build up from in lent trap and customer advised on regular maintenance and functions. Unit checked ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT531HAPM0
Near Katy, TX 77494
Luis
Job Details:
12/18/2024
"Checked unit and I found a loose connection underneath unit, I fixed it and checked ok"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Kemah, TX 77565
chris
Job Details:
12/18/2024
Found faulty oven sensor part order ; ordrng 1 WPW10181986 (Oven sensor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrs335sdhm06
Near Richmond, TX 77407
raul
Job Details:
12/18/2024
"Upon inspecting the fridge, there was ice build up on ice chute due to crush ice mode getting stuck due to food blocking ice tray shaft."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW
Near Kemah, TX 77565
chris
Job Details:
12/18/2024
Removed Evaporator cover and reoriented the fan ducting. Unit is now working as intended no issues at this time
We serviced a
KITCHENAID ICEMAKER
Model KUID308HPS01
Near Spring, TX 77386
Clayton
Job Details:
12/18/2024
Unit was installed wrong had to fix and properly installed. The unit. Unit still will not fill with water need to water the circulation pump and the water valve. Need parts research on the pump at the back of the unit by the compressor. It is not showing up on the part diagram.; ordrng 1 W10870921 (Water valve) and 1 Xxxxxxxxx (Need drain pump assembly)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM04
Near Spring, TX 77386
Osiel
Job Details:
12/18/2024
"reviewed unit's door surface around handle, door face, edges and hinges - no rust in present closing for T&D"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Houston, TX 77073
Osiel
Job Details:
12/18/2024
"no airflow to RC from freezer - ordering control, diffuser, air tower, thermistor & control box assy ; ordrng 1 W11594670 (CONTRL-BOX) and 1 W11618502 (HARNS-WIRE) and 1 W11188815 (DIFFUSER) and 1 W11126274 (AIR-TOWER) and 1 WPW10384183 (THERMISTOR)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near San Leon, TX 77539
donnie
Job Details:
12/18/2024
Replaced switch bank and valve again. Operations are correct now. Ran burners for 8 minutes. No issues
We serviced a
WHIRLPOOL DRYER
Model WED4815EW
Near Texas City, TX 77590
donnie
Job Details:
12/18/2024
"Removed top, back panels and blower housing. Removed wedged lint ball from blower operations are correct now"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHB01
Near Humble, TX 77346
leonard
Job Details:
12/18/2024
order part 2wgt; ordrng 1 W11172791 (housing)
We serviced a
KITCHENAID ICEMAKER
Model KUIX335HPS01
Near Houston, TX 77345
leonard
Job Details:
12/18/2024
tightened loose and leaky water reservoir cap and checked all operations. ck ok
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15POZP2
Near Porter, TX 77365
leonard
Job Details:
12/18/2024
replaced faulty water valve and checked operations. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Houston, TX 77083
Aidan
Job Details:
12/18/2024
"Upon arrival costumer saw there switch was broken, will need a new light switch. ; ordrng 1 W11396033 (Light switch)"
We serviced a
KITCHENAID WINECOOLER
Model KUWS24LSBS24
Near Houston, TX 77042
Aidan
Job Details:
12/18/2024
"Upon arrival costumer experienced no cool, I did hear it kick on, after further inspection it will need those new parts. ; ordrng 1 W11609704 (Defrost timer) and 1 WP4344776 (Start device) and 1 W10163278 (Thermastat) and 1 W10299347 (Evap fan)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Richmond, TX 77406
martin
Job Details:
12/18/2024
Replaced igniter
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JW3
Near Houston, TX 77004
Louis R
Job Details:
12/18/2024
Replaced elements & did burn in.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSN602EPA01
Near Houston, TX 77079
Jordan
Job Details:
12/18/2024
Part order for cracked door hinge with loud noises once opened.; ordrng 1 W10121047 (Left hand) and 1 2324874 (Right hand)
We serviced a
KITCHENAID ICE MACHINE
Model KUIX305ESS
Near Houston, TX 77077
Jordan
Job Details:
12/18/2024
Assisted tech.
We serviced a
MAYTAG DRYER
Model MGDB755DW0
Near Houston, TX 77079
Jordan
Job Details:
12/18/2024
Cleared lint from blower causing air blockage. Unit operating properly.
We serviced a
AMANA DISHWASHER
Model ADB1400AMB1
Near Houston, TX 77072
Jordan
Job Details:
12/18/2024
Recalibrated dishwasher. Unit now heating properly.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ3
Near Humble, TX 77396
Osiel
Job Details:
12/18/2024
"Replace drain pump, ran diagnostic test - unit was operational and working as design"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Humble, TX 77396
Osiel
Job Details:
12/18/2024
"Replace pump and motor assembly, ran diagnostic test working as normal"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Houston, TX 77095
Osiel
Job Details:
12/18/2024
Unit has been moved to 12611 Blue Jay - installed replacement in live valve. Unit was not completely installed iat new location waterline not connected
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ18
Near Houston, TX 77044
Osiel
Job Details:
12/18/2024
unit not cooling properly - ordering compressor and filter drier ; ordrng 1 W11546690 (CONTRL-BOX) and 1 W11580057 (COMPRESSOR) and 1 W11109499 (DRIER-TUBE) and 2 4388358 (SUPPORT)s and 1 WP2155789 (GASKET)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Katy, TX 77450
Luis
Job Details:
12/18/2024
"I replaced the evaporator and compressor, unit started working fine"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Katy, TX 77494
Luis
Job Details:
12/18/2024
I replaced the control and checked ok
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Rosharon, TX 77583
derrick
Job Details:
12/18/2024
Order control; ordrng 1 W11620481 (Control)
We serviced a
WHIRLPOOL OVEN
Model WFG320M0MS0
Near Rosharon, TX 77583
derrick
Job Details:
12/18/2024
Order control; ordrng 1 W11620481 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Missouri City, TX 77459
roosevelt
Job Details:
12/18/2024
call Ticklin spoke with Chris we ran test on all the units on the refrigerator and it didn't trip breaker chris give customer service pointer number w11525530 And advise him to give with electrician to find out was the right breaker to use SR number 7740560813
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM08
Near Houston, TX 77084
Sarom
Job Details:
12/18/2024
Need to reschedule. Property maintenance management is not available at certain time. Tech. informed CSR; saved tckt
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Sugar Land, TX 77498
roosevelt
Job Details:
12/18/2024
replaced broken harness
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Missouri City, TX 77489
roosevelt
Job Details:
12/18/2024
bad icemaker; ordrng 1 W10873791 (icemaker)
We serviced a
WHIRLPOOL DRYER
Model WED75HEFW0
Near Missouri City, TX 77459
roosevelt
Job Details:
12/18/2024
replaced bad element
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM07
Near Richmond, TX 77407
raul
Job Details:
12/18/2024
Replaced freezer door
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES
Near Mont Belvieu, TX 77523
ricky
Job Details:
12/18/2024
need bk bnr; ordrng 1 w10774342 (bnr)
We serviced a
MAYTAG WASHER
Model MHW5630HC
Near Baytown, TX 77521
ricky
Job Details:
12/18/2024
"house drain restricted not allowing proper pump out and leaking out on floor, cust needs plumber"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Spring, TX 77389
Joshua
Job Details:
12/18/2024
"Ran diagnostic ordering replacement Maincontrol, ui console, high limit thermostat.; ordrng 1 W11600370 (ui console) and 1 W11261167 (Control-elec) and 1 WP4449751 (Thermostat)"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX305ESS
Near Houston, TX 77077
jerrell
Job Details:
12/18/2024
Installed compressor and evaporator drain pump all test normal. Customer did not want parts tech to dispose of parts
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Houston, TX 77084
Sarom
Job Details:
12/18/2024
Need to reschedule. Property maintenance management is not available at certain time. Tech. informed CSR; saved tckt
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Houston, TX 77065
dadrick
Job Details:
12/18/2024
Checked unit found burnt up control and wire harness on unit unplugged unit advised customer not to try an use; ordrng 1 W11310055 (Harness) and 1 W11733951 (Control)
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Houston, TX 77068
dadrick
Job Details:
12/18/2024
Replace part unit tested properly
We serviced a
KITCHENAID OVEN
Model KOES530PPS00
Near League City, TX 77573
donnie
Job Details:
12/18/2024
Need ui and control board; ordrng 1 W11448962 (Board) and 1 W11735109 (Ui)
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ08
Near Cypress, TX 77433
Sarom
Job Details:
12/18/2024
Reinstalled the grill vent
We serviced a
WHIRLPOOL WARMING DRAWER
Model WTW4855HW3
Near Cypress, TX 77433
Sarom
Job Details:
12/18/2024
"Need cam gear actuator and splutch. ; ordrng 1 W10721967 (Splutch Kit) and 1 W11398781 (Actuator, Shift)"
We serviced a
JENN-AIR OVEN
Model WW30430P
Near Cypress, TX 77429
Sarom
Job Details:
12/18/2024
Replaced hinges
We serviced a
WHIRLPOOL WASHER
Model WET4027HW2
Near Richmond, TX 77469
Edwin
Job Details:
12/18/2024
Upon arrival i replaced all parts. After replacement i tested unit in diagnostic cycle. Unit completed normally everything working passed. I left old parts with customer (picture attached).Unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Richmond, TX 77469
Edwin
Job Details:
12/18/2024
Upon arrival i diagnosed unit. Compressor not coming on. Did trouble shooting with techline to verify a new Compressor part failure. SR#7740560985. Techline adviced to replace compressor again iverter box had 4 green lights flashing.; ordrng 1 W11557671 (Compressor) and 1 W11546982 (Inverter Box)
We serviced a
JENNAIR REFRIGERATOR
Model JS48NXFXDE01
Near Montgomery, TX 77316
gary
Job Details:
12/18/2024
"Ran diagnostics, replaced all LED modules in unit per service pointer. All functions checked ok"
We serviced a
JENN-AIR OVEN
Model JJW3830LL00
Near Montgomery, TX 77316
gary
Job Details:
12/18/2024
"Ran diagnostics, provided customer with SAID number along with correct model, referring back to customer service for assistance with app."
We serviced a
MAYTAG RANGE
Model CSG9000BAB
Near Katy, TX 77493
Jeremy
Job Details:
12/17/2024
Diagnosed unit and found stuck switch unit checksnok
We serviced a
WHIRLPOOL OVEN
Model WOES3030LS
Near Katy, TX 77494
Jeremy
Job Details:
12/17/2024
Unit checks ok
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Katy, TX 77494
Jeremy
Job Details:
12/17/2024
Diagnosed unit and found loose bolt to the stator motor also found suspension rods worn advised customer and gave estimate unit checks ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Katy, TX 77449
Jeremy
Job Details:
12/17/2024
Diagnosed I'm unit and found unit hooked to gfic with other appliances pulling too much current unit. Checksnok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHB02
Near Missouri City, TX 77489
roosevelt
Job Details:
12/17/2024
replaced broken bin
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS2
Near Sugar Land, TX 77478
roosevelt
Job Details:
12/17/2024
replaced bad control
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ11
Near Conroe, TX 77304
John
Job Details:
12/17/2024
checked unit out unit has normal sounds called tec line talked with steve unit checked out reff 7740553205
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS0
Near Pearland, TX 77584
Josue
Job Details:
12/17/2024
Upon arrival and after diagnosing I noticed the unit was getting 247v but control board was completely dead. Will need parts ; ordrng 1 W11696067 (CONTROL BOARD)
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Conroe, TX 77302
John
Job Details:
12/17/2024
changed out slider unit checked out
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Fulshear, TX 77441
martin
Job Details:
12/17/2024
"Ran diagnostics and unit fills,washes,drains and heats as designed Customer was not aware of the run times of each cycleShowed him how to download user manual to read on cycle times"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Katy, TX 77449
martin
Job Details:
12/17/2024
Replaced lid and latch
We serviced a
KITCHENAID OVEN
Model KOED527PSS00
Near Richmond, TX 77406
raul
Job Details:
12/17/2024
The unit is now heating properly. I tested both oven to 550 degrees.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Deer Park, TX 77536
ricky
Job Details:
12/17/2024
need block; ordrng 1 3397659 (block) and 1 279318 (kit)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW1
Near Houston, TX 77017
ricky
Job Details:
12/17/2024
"found fnt rt leg not adjusted correct, done and cycled"
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Houston, TX 77013
ricky
Job Details:
12/17/2024
found and replaced worn parts
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Galveston, TX 77551
donnie
Job Details:
12/17/2024
Left front burner switch not working correctly ; ordrng 1 W11129442 (Switch)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Montgomery, TX 77356
james
Job Details:
12/17/2024
Order parts reschedule with customer3wgt; ordrng 1 W11451365 (RESERVOIR) and 1 W11567408 (VALVE) and 1 W11451366 (HOUSING) and 1 W11727946 (TUBE-WATER) and 1 W11024084 (heater) and 1 W11745091 (EXTENSION)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Montgomery, TX 77356
james
Job Details:
12/17/2024
Checked unit and controls reset. Operations check normal confirmed by customer.
We serviced a
WHIRLPOOL RANGE
Model WFE520C0AB0
Near Pearland, TX 77584
Josue
Job Details:
12/17/2024
Upon arrival and after replacing the parts the unit is now working as designed. The burner is now controllable from the lowest to highest setting.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Alvin, TX 77511
Josue
Job Details:
12/17/2024
Upon arrival and after diagnosing I noticed bad switches. When doing service test 16 the doors were shut but the panel U/I read open. Will need new switches ; ordrng 2 W11396033 (SWITCH)s and 1 W11542754 (PANEL U/I)
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ3
Near La Marque, TX 77568
chris
Job Details:
12/17/2024
Replaced faulty burners. Unit is now working as intended no issues at this time
We serviced a
WHIRLPOOL DRYER
Model WGD5100HC3
Near Galveston, TX 77550
donnie
Job Details:
12/17/2024
Vent restriction in wall . Customer to clear vent
We serviced a
KITCHENAID OVEN
Model KOEC530PSS00
Near Galveston, TX 77550
donnie
Job Details:
12/17/2024
Replaced outer door on wall oven. Microwave door and new oven door are both closer at the top on right than the left. New door didnt help
We serviced a
WHIRLPOOL OVEN
Model WFG505M0MS0
Near Conroe, TX 77301
John
Job Details:
12/17/2024
changed out glass unit checked out
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS
Near League City, TX 77573
chris
Job Details:
12/17/2024
Found that unit is over sudsing. Cleaned out residue from pump and instructed customer to run a clean dishwasher cycle
We serviced a
JENN-AIR OVEN
Model JGRP436HL00
Near League City, TX 77573
chris
Job Details:
12/17/2024
Found faulty control and user interface part order ; ordrng 1 W11356247 (User interface) and 1 W11356248 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KFCO22EVBL5
Near Seabrook, TX 77586
chris
Job Details:
12/17/2024
Found previously installed damper assembly is bad part order ; ordrng 2 WPW10594329 (Damper assembly)s
We serviced a
JENN-AIR DISHWASHER
Model JDTSS246GP
Near Missouri City, TX 77459
roosevelt
Job Details:
12/17/2024
replaced bad pump and motor
We serviced a
WHIRLPOOL DRYER
Model WGD8127LC3
Near Missouri City, TX 77459
roosevelt
Job Details:
12/17/2024
replaced broken parts
We serviced a
JENNAIR REFRIGERATOR
Model JF42NXFXDE05
Near Rosharon, TX 77583
roosevelt
Job Details:
12/17/2024
assissted derrick on call