We serviced a
KITCHENAID OVEN
Model KOSE500ESS20
Near Fulshear, TX 77441
martin
Job Details: 12/21/2023
"Needs control board,thermostat n sensor ; ordrng 1 W11448962 (Control board) and 1 W11598120 (Sensor) and 1 WP4449751 (Thermostat)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Fulshear, TX 77441
martin
Job Details: 12/21/2023
Replaced dispenser Ran diagnostics and no leaks found
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Conroe, TX 77384
james
Job Details: 12/21/2023
Order parts reschedule with customer3wgt; ordrng 1 W11087438 (motor-evap) and 1 WPW10389152 (support)
We serviced a
WHIRLPOOL REFRIGERATOR
Model W00000000
Near Conroe, TX 77385
james
Job Details: 12/21/2023
Assisted Tech JPReplaced due to part failure
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Houston, TX 77026
Gary L
Job Details: 12/21/2023
Found unit on extra power which doesnt allow machine to fill to normal level. Turned off extra power and ran recalibration. Tested unit
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near New Caney, TX 77357
leonard
Job Details: 12/21/2023
replaced broken door strike and checked operations. ck ok; used 1 WP8580309 (STRIKE) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ2
Near Houston, TX 77345
leonard
Job Details: 12/21/2023
replaced broken drain pump and ran test cycle. test ok
We serviced a
JENNAIR WINECOOLER
Model JUWFR242HL01
Near Houston, TX 77064
Gary L
Job Details: 12/21/2023
Assisted tech in repairing wine cooler
We serviced a
JENNAIR WINECOOLER
Model JUWFR242HL01
Near Houston, TX 77064
Osiel
Job Details: 12/21/2023
"replace compressor, drier & multiple components"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Brookshire, TX 77423
raul
Job Details: 12/21/2023
"Replaced heater harness, thermistor, seal system multiple components, air diffuser."
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Houston, TX 77039
Osiel
Job Details: 12/21/2023
"Nothing mechanically wrong with unit - working as designed no issues with previous repairs. DIFFERENT ISSUE - New error code - F0E2: oversuds - customer is not using high efficiency detergent & overfilling, causing the cycle to stop. After speaking with techline they confirm the issue and advise customer to not overfill and to switch a HE detergent. SR#7738072613 - Techline advise to speak with trade care before dispatching again for same customer over the same issue."
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS1
Near Tomball, TX 77377
kayla
Job Details: 12/21/2023
"Same part defective from April of 2023. Part under one year warranty with ASI. Ordering part. Customer aware they owe labor plus tax after repair. Estimate: 149.95 service fee, 65 labor, 17.73 tax, 232.68 total. Two wgt"
We serviced a
WHIRLPOOL WASHER
Model MVW6230RHW0
Near Houston, TX 77071
derrick
Job Details: 12/21/2023
Checked entire unit and suspect leak coming from plumbing. No leaks found coming from washer
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Arcola, TX 77583
derrick
Job Details: 12/21/2023
Explained to consumer that the color change is from blue jeans and is normal. Took pictures to send in to Whirlpool
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ
Near Rosharon, TX 77583
derrick
Job Details: 12/21/2023
Repaired loose heater wire and checked operation of unit ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT540HAMZ2
Near Rosharon, TX 77583
derrick
Job Details: 12/21/2023
Checked all hoses and connections and Lils like unit is over sudsing from soap. Checked operation of unit ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ2
Near Arcola, TX 77583
derrick
Job Details: 12/21/2023
Order control; ordrng 1 W11637581 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Rosharon, TX 77583
derrick
Job Details: 12/21/2023
Repaired stuck float switch and checked operation ok
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ1
Near Montgomery, TX 77316
james
Job Details: 12/21/2023
Assisted Tech JPTHIS IS A DIFFERENT ISSUE THAN PREVIOUS ISSUE
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Pearland, TX 77584
chris
Job Details: 12/21/2023
"Replaced faulty gear case, basket, control and motor Unit is now working as intended no leaks at this time"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Sugar Land, TX 77478
roosevelt
Job Details: 12/21/2023
replaced broken end cap
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Missouri City, TX 77459
roosevelt
Job Details: 12/21/2023
replaced bad element; used 1 WP3387747 (ELEMENT) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Rosharon, TX 77583
roosevelt
Job Details: 12/21/2023
replaced bad pump and motor
We serviced a
UNKNOWN RANGE
Model UXB1170KYS0
Near Sienna, TX 77459
roosevelt
Job Details: 12/21/2023
arrived at home and per customer that builder had already replaced blower motor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Arcola, TX 77583
roosevelt
Job Details: 12/21/2023
replaced bad icemaker
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Missouri City, TX 77545
roosevelt
Job Details: 12/21/2023
"replaced bad motor and belt; used 1 279827 (MOTOR), and 1 661570 (BELT) from stock"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Fresno, TX 77545
roosevelt
Job Details: 12/21/2023
checked and all opperation worked as designed no problems
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSN608EPA01
Near Houston, TX 77024
jerrell
Job Details: 12/21/2023
Installed led modules ran test all operations normal.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Tomball, TX 77375
kayla
Job Details: 12/21/2023
GC helped repair unit. Ran ops. All operations are correct now. Customer OK. Authorization: W19SH61NL2
We serviced a
MAYTAG WASHER
Model MVW6230HW
Near Galveston, TX 77551
donnie
Job Details: 12/21/2023
"Unit motor is not runner, replaced open motor capacitor and actuator ; used 1 W11428524 (Cap), and 1 W11481722 (Actuator) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS1
Near Galveston, TX 77550
donnie
Job Details: 12/21/2023
Replaced control board. Operations are correct.now.
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Galveston, TX 77550
donnie
Job Details: 12/21/2023
Repaired open circuit blue wire to drain pump. Operations are correct now
We serviced a
MAYTAG OVEN
Model MEW9530FZ02
Near Galveston, TX 77550
donnie
Job Details: 12/21/2023
Need blower and ui limiter; ordrng 1 W11245567 (Blower) and 1 Wpw10545255 (Limiter)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Houston, TX 77063
jerrell
Job Details: 12/21/2023
Installed freezer door all test normal
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Houston, TX 77024
jerrell
Job Details: 12/21/2023
Installed icemaker all test normal Called techline talked to Andrew 7737895176 to verify the ice maker is a bad one tech to follow up with upper management about part failure prior 90.
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near Houston, TX 77004
Louis R
Job Details: 12/21/2023
"Auth# W19SRF0NL2 replaced transformer, cap, diode, power cord and filter board"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Houston, TX 77090
Gary L
Job Details: 12/21/2023
Assisted tech in repairing refrigerator. All is fine
We serviced a
WHIRLPOOL WASHER
Model WET4027HW2
Near Houston, TX 77024
jerrell
Job Details: 12/21/2023
Installed listed parts all test normal.
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WTW5057LW0
Near Humble, TX 77346
leonard
Job Details: 12/21/2023
replaced shorted control board and encoder and ran test cycle. test ok
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIC15PHZS0
Near Galveston, TX 77554
donnie
Job Details: 12/21/2023
Ran diagnostics cycle. Replaced inlet water valve. Operations are correct now.; used 1 W10897719 (Valve) from stock
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS01
Near Houston, TX 77005
Louis R
Job Details: 12/21/2023
Found bad seal system; ordrng 1 W10218037 (Evaporator) and 2 W10843121 (Drier)s and 1 WP2313624 (Condenser) and 1 W10605286 (Compressor) and 1 W10534030 (Gas valve) and 1 W10206473 (Solenoid)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Houston, TX 77025
Louis R
Job Details: 12/21/2023
Replaced top rack and heater
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD612ESS01
Near Houston, TX 77096
Louis R
Job Details: 12/21/2023
Found damaged water line.; ordrng 1 W10800792 (Freezer door)
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW3
Near Houston, TX 77096
Louis R
Job Details: 12/21/2023
Bad burner assembly ; ordrng 1 W11652257 (Burner assembly) and 1 279311 (Ignitor)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Bellaire, TX 77401
Louis R
Job Details: 12/21/2023
Bad basket and Gearcase ; ordrng 1 W11172199 (Basket) and 1 W11454372 (Gearcase) and 1 W11497303 (Motor) and 1 W10721967 (Cam) and 1 W11481722 (Shifter)
We serviced a
MAYTAG RANGE
Model MER8700DS1
Near Magnolia, TX 77354
kayla
Job Details: 12/21/2023
"Unit still not working. Customer may purchase new. Returning parts. No part replacement, no fix, no charge."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Magnolia, TX 77354
kayla
Job Details: 12/21/2023
Unit damaged upon arrival. No repairable. Spoke to Chris techline.. SR# 7738076856
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Magnolia, TX 77355
kayla
Job Details: 12/21/2023
Replaced ctrl elec. Customer aware to get with builder since they installed this unit already infested with roaches. Whirlpool is not responsible for repairs on damages from infestations. Cannot replace electronics or wiring on this unit since it has nothing to do with the unit being defective it is due to the infestation. Customer is aware that is voided warranty on those parts.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Pinehurst, TX 77362
gary
Job Details: 12/21/2023
"Ran diagnostics, replaced complete evaporator motor all functions checked ok at this time"
We serviced a
KITCHENAID COOKTOP
Model KCGS350ESS00
Near Pinehurst, TX 77362
gary
Job Details: 12/21/2023
Ran diagnostics replaced harness and spark module. All functions checked ok at this time
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Tomball, TX 77375
gary
Job Details: 12/21/2023
"Ran diagnostics, different issues not call back ordering replacement sump assembly ; ordrng 1 W11525546 (Sump assembly)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Richmond, TX 77406
raul
Job Details: 12/21/2023
Replaced capacitor from truck stock. ; used 1 W11395618 (Capacitor) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Houston, TX 77083
raul
Job Details: 12/21/2023
Drain plug at garbage disposal was still there not allowing dishwasher to drain and causing float switch to engage.
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Fresno, TX 77545
roosevelt
Job Details: 12/21/2023
checked and reset unit and didnt find any problems with washer
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Houston, TX 77057
Louis R
Job Details: 12/21/2023
Fixed loose connection to pump
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Houston, TX 77024
Louis R
Job Details: 12/21/2023
Customer denied repairs.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near La Marque, TX 77568
anthony
Job Details: 12/21/2023
Needs parts; ordrng 1 W11025157 (Pump)
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near La Marque, TX 77568
anthony
Job Details: 12/21/2023
Ran vent test 3 times and unit failed customer will need to have vent cleaned professionally
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Dickinson, TX 77539
anthony
Job Details: 12/21/2023
Needs parts; ordrng 1 W11546935 (Ice maker)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Tomball, TX 77375
gary
Job Details: 12/21/2023
Assisted Kayla D. In complete tub and basket replacement all functions checked ok at this time
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS3
Near La Marque, TX 77568
anthony
Job Details: 12/21/2023
Found oven not fully connected reconnected and retested all ok no problems
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Atascocita, TX 77346
leonard
Job Details: 12/21/2023
replaced broken door latch strike and checked operations. ck ok; used 1 W11545309 (strike) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD612ESS01
Near Houston, TX 77096
Louis R
Job Details: 12/21/2023
Service pointer for leds; ordrng 5 W11632139 (LEDs)s
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near New Caney, TX 77357
leonard
Job Details: 12/21/2023
tightened loose red wire connection at terminal block and replaced broken vent hose clamps and straightened and rerouted vent hose and checked all operations. ck ok; used 2 wp696392 (clamps) from stock
We serviced a
AMANA DRYER
Model NED4655EW1
Near Houston, TX 77063
jerrell
Job Details: 12/21/2023
Need to order; ordrng 2 279816 (CUTOFF-TML)s
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Galveston, TX 77551
donnie
Job Details: 12/20/2023
Put vibration pads under motor. Operations are correct now
We serviced a
WHIRLPOOL RANGE
Model MER7700LZ2
Near Houston, TX 77024
Louis R
Job Details: 12/20/2023
Fixed loose control causing gap in panel. Approved by customer
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Fulshear, TX 77441
martin
Job Details: 12/20/2023
"Ran diagnostics and at the very end of cycle when basket slowed down from spinning grinding noise Inspected and found white powder on CAM showing signs of grinding Replaced with stock ; ordrng 1 W11481722 (Actuator), used 1 W10721967 (CAM) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ09
Near Porter, TX 77365
leonard
Job Details: 12/20/2023
"replaced broken surface lamp and housing and checked operations. ck ok; used 1 W10210871 (HOUSNGLMP), and 1 8206232A (BULBLIGHT) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Fulshear, TX 77441
martin
Job Details: 12/20/2023
Inspected and found lint chute clogged not allowing air to vent out Removed back cover and cleared heavy lint trapped on chute allowing for proper airflow to vent outTested and working and flowing properly now
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Porter, TX 77365
leonard
Job Details: 12/20/2023
rebooted control board and re-aligned door strike and checked operations. ck ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAMS0
Near Fulshear, TX 77441
martin
Job Details: 12/20/2023
Ran diagnostics no codes found Inspected and found not using rinse aid Advised to use and maintain rinse aid full at all times for optimal drying performance
We serviced a
WHIRLPOOL REFRIGERATOR
Model n/a
Near Houston, TX 77024
jerrell
Job Details: 12/20/2023
Incorrect ticket tech to close out.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC302ESS00
Near Houston, TX 77024
jerrell
Job Details: 12/20/2023
Need to order; ordrng 1 W11256565 (Evaporator) and 1 W10507884 (Compressor)
We serviced a
WHIRLPOOL RANGE
Model WFG530S0ES0
Near Houston, TX 77024
jerrell
Job Details: 12/20/2023
Reinstalled and adjusted burners ran test all operations normal.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Brookshire, TX 77423
martin
Job Details: 12/20/2023
Closing out
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Houston, TX 77084
jerrell
Job Details: 12/20/2023
Need to order; ordrng 1 W11685947 (Timer) and 1 W11675852 (Knob) and 1 WP688805 (CLIP) and 1 W11625515 (Console)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB09
Near Houston, TX 77014
Osiel
Job Details: 12/20/2023
"replacing compressor, evaporator & filter drier ; ordrng 1 W11562258 (EVAPORATOR) and 1 W11582579 (COMPRESSOR)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE254ESS2
Near Houston, TX 77024
jerrell
Job Details: 12/20/2023
Need to orderS22916 ; ordrng 1 W11259785 (Track) and 1 W11259786 (TRACK) and 1 W10902372 (PUMP&MOTOR)
We serviced a
WHIRLPOOL ICE MACHINE
Model WRF767SDHZ02
Near Houston, TX 77025
jerrell
Job Details: 12/20/2023
Unit is working properly per ms also stated that all repairs are covered by Ferguson. Need to confirm that the repairs are covered by Ferguson before rescheduling service ; O-emld tckt
We serviced a
KITCHENAID ICE MACHINE
Model KUID308HPS
Near Houston, TX 77024
jerrell
Job Details: 12/20/2023
Installed drain pump ran test all operations normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM00
Near Houston, TX 77066
Osiel
Job Details: 12/20/2023
Trip and diagnostics
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Fulshear, TX 77441
martin
Job Details: 12/20/2023
"Inspected and found drip pan with water tripping safety switch. Removed water, dried up and rest code. Ran diagnostics and error code did not come back nor signs of water leak. Advised customer to monitor proper loading as to prevent over splash"
We serviced a
WHIRLPOOL DRYER
Model MGD7230HW3
Near Humble, TX 77339
leonard
Job Details: 12/20/2023
rebooted control board and checked all operations and tempertures. all ck ok
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Houston, TX 77070
Osiel
Job Details: 12/20/2023
Builder there while I ran diagnostics we discovered lint built up on filter blocking proper air flow causing long dry times. Advise customer to clean after every cycle
We serviced a
AMANA M/W OTR
Model AMV2307PFB07
Near Hitchcock, TX 77563
donnie
Job Details: 12/20/2023
Unit needs new door; ordrng 1 W10890775 (Door) and 2 W11244494 (Interlock)s
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Arcola, TX 77583
derrick
Job Details: 12/20/2023
Order basket; ordrng 1 W11172199 (Basket)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Webster, TX 77598
donnie
Job Details: 12/20/2023
Replaced leaking water valve. Operations are correct now ; used 1 W11210463 (Valve) from stock
We serviced a
AMANA DISHWASHER
Model ADB1400AMB0
Near Webster, TX 77598
donnie
Job Details: 12/20/2023
Unit wash motor is open; ordrng 1 W11613570 (Motor/sump) and 1 W11613566 (Board)
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Texas City, TX 77590
donnie
Job Details: 12/20/2023
Need washer suspension ; ordrng 1 W11130362 (Suspension)
We serviced a
MAYTAG DRYER
Model MGD7230HW3
Near Texas City, TX 77591
donnie
Job Details: 12/20/2023
No error codes in diagnostics need electronics; ordrng 1 W11618921 (Board) and 1 W11413567 (Ui) and 1 Wpw10298258 (Sensor harness)
We serviced a
KITCHENAID ICE MAKER
Model KUIX535HPS
Near Texas City, TX 77590
donnie
Job Details: 12/20/2023
"Checked operations of unit, unit is working correctly at this time. Customer will call back if issue persist"
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW3
Near Houston, TX 77086
Gary L
Job Details: 12/20/2023
Found water valve cracked. Removed and replaced water valve. Checked operation
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Seabrook, TX 77586
donnie
Job Details: 12/20/2023
Repaired open circuit neutral wire at terminal block. Operations are correct now
We serviced a
MAYTAG LAUNDRY CENTER
Model MVW7232HW2
Near Humble, TX 77339
leonard
Job Details: 12/20/2023
replaced faulty water inlet valve and ran test cycle. test ok; used 1 W1165546 (VALVE) from stock
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS00
Near Houston, TX 77057
jerrell
Job Details: 12/20/2023
To follow up dec 21 ; O-emld tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Montgomery, TX 77316
james
Job Details: 12/20/2023
Order parts reschedule with customer2 man w/ JP3wgt; ordrng 1 W11574734 (COMPRESSOR) and 1 W11109499 (drier-tube) and 1 W10913906 (coupler) and 1 W11504445 (COUPLER) and 1 W11504447 (COUPLER) and 1 W11504431 (COUPLER) and 1 W11504415 (COUPLER) and 1 W11506621 (COUPLER) and 1 W11506635 (COUPLER) and 1 w10000000 (R600 Kit)
We serviced a
JENN-AIR OVEN
Model JJW2830DP01
Near Missouri City, TX 77459
roosevelt
Job Details: 12/20/2023
bad panel; ordrng 1 W11236888 (console)
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Conroe, TX 77303
james
Job Details: 12/20/2023
Order part reschedule with customer3wgt; ordrng 1 W10371566 (tub)
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Rosharon, TX 77583
roosevelt
Job Details: 12/20/2023
replaced broken latch; used 1 279570 (LATCH) from stock