We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Richmond, TX 77407
raul
Job Details: 10/13/2022
Replaced heater element ; used 1 W11537778 (Heater) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM01
Near Richmond, TX 77407
raul
Job Details: 10/13/2022
Assisted MY
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Richmond, TX 77406
raul
Job Details: 10/13/2022
Assisted MY
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588F1HZ04
Near Richmond, TX 77406
martin
Job Details: 10/13/2022
Customer complaint is that unit makes an intermittent noise but was not able to pinpoint sourceWill order parts in an attempt to resolve issue for customer ; ordrng 1 W11236851 (Diffuser) and 1 W11512399 (Water valve) and 1 WPW10457601 (Diffuser cover) and 1 WPW10341320 (Dual water valve)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Tomball, TX 77375
gary
Job Details: 10/13/2022
"Ran diagnostics, ordering replacement drain pump assembly ; ordrng 1 W11399437 (Pump)"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ1
Near Tomball, TX 77377
gary
Job Details: 10/13/2022
Ran diagnostics adjusted wiring and all connectors. Unit checked ok at this time. Customer to monitor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHV04
Near Hockley, TX 77447
gary
Job Details: 10/13/2022
"Replaced main harness and control assembly in unit, all functions checked ok at this time"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KUBR204ESB01
Near Houston, TX 77077
jerrell
Job Details: 10/13/2022
Need to reorder; ordrng 1 w11522058 (Door)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Houston, TX 77024
jerrell
Job Details: 10/13/2022
Installed filter housing adjust refrigerator settings all test normal.
We serviced a
WHIRLPOOL DRYER
Model MEDC215EW1
Near Houston, TX 77004
ben
Job Details: 10/13/2022
replaced shorted element; used 1 279838 (ELEMENT) from stock
We serviced a
JENN-AIR REFRIGERATOR
Model JFI2089WES9
Near Houston, TX 77006
ben
Job Details: 10/13/2022
replaced ice maker
We serviced a
WHIRLPOOL DRYER
Model WGD5605MW0
Near Houston, TX 77006
ben
Job Details: 10/13/2022
two man with DS
We serviced a
WHIRLPOOL OVEN
Model WFE320M0JS0
Near Houston, TX 77054
ben
Job Details: 10/13/2022
replaced shorted control
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW
Near Houston, TX 77096
ben
Job Details: 10/13/2022
replaced shorted control
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Tomball, TX 77375
kayla
Job Details: 10/13/2022
Customer using off brand filter.. customer responsible for using original brand filters. Ordering part. Two wgt; ordrng 1 WPW10394053 (Filter housing)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Cypress, TX 77433
kayla
Job Details: 10/13/2022
Replaced part. Customer to monitor unit for three days. Customer aware to NOT put food in unit until thermometers have read correct temperatures.
We serviced a
JENN-AIR REFRIGERATOR
Model JS48NXFXDE01
Near Cypress, TX 77433
kayla
Job Details: 10/13/2022
I explained to customer once more that replacing the gasket or the door will either show same results or create more mis-alignment. Customer not happy that new gasket showed same results.The refrigerator STILL COOLING PROPERLY AND STILL NO GAPS AND NO CONDENSATION IN RC. All operations are correct.SR# 7734396689
We serviced a
MAYTAG DRYER
Model MED5630HW1
Near Houston, TX 77024
anthony
Job Details: 10/13/2022
Needs parts; ordrng 1 WP3387747 (Element) and 1 280148 (Cutoff)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Houston, TX 77040
anthony
Job Details: 10/13/2022
Cleared jammed ice maker assembly all ok no problems
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW
Near Katy, TX 77494
martin
Job Details: 10/13/2022
"Needs control board,timer/ccu, and console ; ordrng 1 W11367297 (Control board) and 1 W11586057 (Console) and 1 W11616491 (Timer/CCU)"
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HB0
Near Houston, TX 77068
Gary L
Job Details: 10/13/2022
Assisted tech in repairing microwave
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Houston, TX 77069
Gary L
Job Details: 10/13/2022
Customer complaining they smell gas. Gas company cut gas off to range. Removed and replaced regulator. Checked operation and function. Bottom panel in oven not properly installed. Reinstalled bottom panel. Unit is fine
We serviced a
KITCHENAID RANGE
Model KOSE500ESS05
Near Montgomery, TX 77356
james
Job Details: 10/13/2022
Order parts R/S w/ customer; ordrng 1 W10883049 (latch-door)
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ01
Near Conroe, TX 77304
james
Job Details: 10/13/2022
order parts reschedule with customer. Talked to Leon at Tech Line and need to isolate sections due to nitrogen @ 100-105psi not shoeing leak. Issued SR# 77348070922man w/ JP4 wgt; ordrng 4 W10913906 (coupler)s and 1 876765 (mtg kit)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Conroe, TX 77304
james
Job Details: 10/13/2022
Order part reschedule with customer; ordrng 1 W11097777 (panl-cntrl)
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Sugar Land, TX 77498
roosevelt
Job Details: 10/13/2022
replaced heater; used 1 W11537778 (HEATER) from stock
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near Houston, TX 77059
chris
Job Details: 10/13/2022
Replaced faulty door. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Fulshear, TX 77441
martin
Job Details: 10/13/2022
Needs hinge and coupler ; ordrng 1 WPW10505294 (Coupler) and 1 W10878115 (LH hinge)
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Conroe, TX 77302
james
Job Details: 10/13/2022
Checked unit for error codes and none found. Ran diagnostic manual test cycles and auto test cycle and unit checks ok and operates as designed. Documented with Travis at Tech Line and issued SR# 7734813451
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Conroe, TX 77301
james
Job Details: 10/13/2022
Order parts reschedule with customer; ordrng 1 W10780045 (suspension)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Missouri City, TX 77459
roosevelt
Job Details: 10/13/2022
checked and all opperation worked as designed
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Arcola, TX 77583
roosevelt
Job Details: 10/13/2022
checked and ran unit for 25 min. and didnt find any leaks
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Tomball, TX 77377
donnie
Job Details: 10/13/2022
Helped KD repair washer
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Conroe, TX 77301
james
Job Details: 10/13/2022
Checked unit and replaced shorted evaporator fan motor. Unit checks ok.; used 1 WP2315539 (MOTOREVAP) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near Pasadena, TX 77505
ricky
Job Details: 10/13/2022
found and adjusted defrost drain tube
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Houston, TX 77021
ricky
Job Details: 10/13/2022
"unit stalled after power outage, reset cnt and cycled"
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW0
Near Houston, TX 77012
ricky
Job Details: 10/13/2022
need cnt and valve; ordrng 1 w11543994 and 1 w11220230
We serviced a
WHIRLPOOL FREEZER
Model WRF757SDHZ02
Near Katy, TX 77494
martin
Job Details: 10/13/2022
"Customer continues to have low to no ice productionWill order damper,evaporator fan,control board,user interface,thermistor and water valve ; ordrng 1 WPW10479155 (Damper) and 1 W11482025 (Water valve) and 1 W11224591 (Evaporator fan motor) and 1 W10646867 (Vent thermistor) and 1 W11387387 (User interface) and 1 W11224256 (Control board)"
We serviced a
MAYTAG LAUNDRY
Model MVWB855DC
Near Richmond, TX 77407
martin
Job Details: 10/13/2022
Replaced parts list
We serviced a
MAYTAG LAUNDRY
Model MVWB855DC
Near Richmond, TX 77407
martin
Job Details: 10/13/2022
Replaced parts list
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM01
Near Richmond, TX 77407
martin
Job Details: 10/13/2022
Replaced parts list Left unit cooling
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Richmond, TX 77406
martin
Job Details: 10/13/2022
Replaced parts list Left unit cooling
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Houston, TX 77025
anthony
Job Details: 10/13/2022
Replaced faulty heater assembly all ok no problems
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Houston, TX 77025
anthony
Job Details: 10/13/2022
Replaced faulty heater assembly all ok no problems
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Houston, TX 77025
anthony
Job Details: 10/13/2022
Replaced faulty heater assembly all ok no problems
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Rosharon, TX 77583
roosevelt
Job Details: 10/13/2022
checked and unit was full of ice
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Rosharon, TX 77583
roosevelt
Job Details: 10/13/2022
checked and unit was full of ice
We serviced a
MAYTAG DRYER
Model MEDB765FC0
Near Missouri City, TX 77459
roosevelt
Job Details: 10/13/2022
We serviced a
MAYTAG DRYER
Model MEDB765FC0
Near Missouri City, TX 77459
roosevelt
Job Details: 10/13/2022
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Missouri City, TX 77459
roosevelt
Job Details: 10/13/2022
replaced heater; used 1 W11537778 (HEATER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near La Porte, TX 77571
ricky
Job Details: 10/12/2022
"found ice clumped in door channel, corrected"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Shenandoah, TX 77384
kayla
Job Details: 10/12/2022
Helped JE uninstall LH door and reinstalled new door. Ran Tests. All operations correct. Customer approved.Authorization: W14JH91AL2
We serviced a
WHIRLPOOL RANGE
Model WOS51EC0HS02
Near Cypress, TX 77429
kayla
Job Details: 10/12/2022
Overheating. Recalibrated unit. Explained settings to customer. Customer approved. All operations are correct.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Cypress, TX 77429
kayla
Job Details: 10/12/2022
"Customer overloading and underloading, causing unit to go off balance and not complete cycle. Educated customer on use and care guide as well as owners manual on how to maintain unit. Customer using excessive soap and using powder, causing unit to leave wet clothes at end of cycle. Educated customer on correct usage and products for this model. SR# 7734731621"
We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near Cypress, TX 77429
kayla
Job Details: 10/12/2022
"Customer needs to get vents cleaned. Removed vent exhaust from dryer and explained to customer that it is their responsibility to fix vent issues before reinstalling exhaust and that if they do not THEY ARE RESPONSIBLE TO PAY OUT OF POCKET FOR DAMAGES TO DRYER PARTS.replaced Element and thermistor. All operations are correct.SR# 7734728353; used 1 WP3387747 (Element), and 1 WP8577274 (Thermistor) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near Cypress, TX 77429
kayla
Job Details: 10/12/2022
"Customer needs to get vents cleaned. Removed vent exhaust from dryer and explained to customer that it is their responsibility to fix vent issues before reinstalling exhaust and that if they do not THEY ARE RESPONSIBLE TO PAY OUT OF POCKET FOR DAMAGES TO DRYER PARTS.replaced Element and thermistor. All operations are correct.SR# 7734728353; used 1 WP3387747 (Element), and 1 WP8577274 (Thermistor) from stock"
We serviced a
WHIRLPOOL DRYER
Model WET4027HW1
Near Spring, TX 77389
kayla
Job Details: 10/12/2022
UNIT IS IN APARTMENT #1305 Stacked unit in closet. Three wgt. Two tech with DO.; ordrng 1 279811 (Motor)
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near League City, TX 77573
miguel
Job Details: 10/12/2022
order part; ordrng 1 W11550891 (agitator) and 1 W11178227 (basket) and 1 W11449841 (gearcase) and 1 W11260238 (rotor) and 1 W10752189 (screw)
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW0
Near Rosharon, TX 77583
derrick
Job Details: 10/12/2022
Order parts; ordrng 1 W10758829 (Valve) and 1 W10868473 (Gear case)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Magnolia, TX 77355
gary
Job Details: 10/12/2022
Ran diagnostics adjusted issue with leveling and customer advised on functions. Customer to monitor
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Magnolia, TX 77355
gary
Job Details: 10/12/2022
Ran diagnostics adjusted issue with leveling and customer advised on functions. Customer to monitor
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW1
Near Rosharon, TX 77583
derrick
Job Details: 10/12/2022
Order parts; ordrng 1 W11478524 (UI board) and 1 W11399437 (Pump)
We serviced a
WHIRLPOOL OVEN
Model WOS97EC0HZ01
Near Montgomery, TX 77356
james
Job Details: 10/12/2022
Checked unit and found unit to be in demo mode. Took unit out of demo mode and checked for error codes and none found. Unit checks ok.
We serviced a
WHIRLPOOL OVEN
Model WOS97EC0HZ01
Near Montgomery, TX 77356
james
Job Details: 10/12/2022
Checked unit and found unit to be in demo mode. Took unit out of demo mode and checked for error codes and none found. Unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Sugar Land, TX 77498
roosevelt
Job Details: 10/12/2022
checked and ajusted compressor line
We serviced a
WHIRLPOOL ICE MAKER
Model WUI95X15HZ00
Near Montgomery, TX 77316
gary
Job Details: 10/12/2022
"Ran diagnostics, quoted customer for circulating pump (159.07) part with additional 50.00 labor plus tax; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS
Near Houston, TX 77044
donnie
Job Details: 10/12/2022
"Removed freezer door, baskets all 3. Replaced freezer evaporator fan motor with wiring harness. Operations are correct now"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFS02
Near Humble, TX 77338
donnie
Job Details: 10/12/2022
"Need switch and lever; ordrng 1 W11087492 (Switch) and 1 W10792149 (Lever), states that autho needed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Dickinson, TX 77539
miguel
Job Details: 10/12/2022
order parts; ordrng 1 W11492867 (evap) and 1 WPW10608485 (evap)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near League City, TX 77573
miguel
Job Details: 10/12/2022
order parts; ordrng 1 W11347840 (ice bin) and 1 WP2220458 (coupler)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Sugar Land, TX 77498
derrick
Job Details: 10/12/2022
Working with Whirlpool to see if they are willing to offer consumer anything towards a new purchase because of multiple service calls; O-emld tckt
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX335HPS0
Near Sugar Land, TX 77478
derrick
Job Details: 10/12/2022
Replaced locked pump and checked operation of unit ok
We serviced a
WHIRLPOOL KITCHEN
Model KDTM404KPS
Near Sugar Land, TX 77479
derrick
Job Details: 10/12/2022
Water stain coming from dispenser. Intermittent leak. Order parts; ordrng 1 W11098822 (Door) and 1 W11092649 (Dispenser)
We serviced a
MAYTAG WASHER
Model MVWB765FW2
Near Pearland, TX 77584
johnny
Job Details: 10/12/2022
Found loose connection at water valve readjusted connection unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW
Near Manvel, TX 77578
chris
Job Details: 10/12/2022
Found loose but on cam. Reinstalled loose nut. Unit is now working as intended no leaks at this time
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Conroe, TX 77304
james
Job Details: 10/12/2022
Checked unit and replaced heater element persp w11540964. Ran test cycle and unit checks ok and no leaks detected.use authorization # s17304
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Houston, TX 77074
derrick
Job Details: 10/12/2022
Repaired loose heater wire and checked operation of unit ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Houston, TX 77074
derrick
Job Details: 10/12/2022
Repaired loose heater wire and checked operation of unit ok
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS
Near Jersey Village, TX 77040
jerrell
Job Details: 10/12/2022
Installed drip tray all test normal.
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS
Near Jersey Village, TX 77040
jerrell
Job Details: 10/12/2022
Installed drip tray all test normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSS25N4MKZ04
Near Pearland, TX 77581
chris
Job Details: 10/12/2022
Replaced faulty parts but found faulty control part order ; ordrng 1 W11546690 (Control)
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near Pearland, TX 77581
chris
Job Details: 10/12/2022
Found faulty control and light bulb part order ; ordrng 2 8206232A (Bulb)s and 1 W11552018 (Control)
We serviced a
JENN-AIR OVEN
Model JJW3830DS02
Near Katy, TX 77494
martin
Job Details: 10/12/2022
Replaced consoleTested and working properly now
We serviced a
JENN-AIR OVEN
Model JJW3830DS02
Near Katy, TX 77494
martin
Job Details: 10/12/2022
Replaced consoleTested and working properly now
We serviced a
JENN-AIR ICE MAKER
Model JEFCC72EHLOT
Near Fulshear, TX 77441
martin
Job Details: 10/12/2022
Replaced ice maker
We serviced a
JENN-AIR ICE MAKER
Model JEFCC72EHLOT
Near Fulshear, TX 77441
martin
Job Details: 10/12/2022
Replaced ice maker
We serviced a
KITCHENAID RANGE
Model KSDB900ESS3
Near Spring, TX 77386
Gary L
Job Details: 10/12/2022
Found broken wire to element. Repaired wire to bake element. Checked operation
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS01
Near Conroe, TX 77384
kayla
Job Details: 10/12/2022
JE helped uninstall to replace parts and reinstall. Ran tests. All operations are correct.Authorization: W14JH91AL2
We serviced a
WHIRLPOOL DRYER
Model WED6120HW2
Near Tomball, TX 77375
kayla
Job Details: 10/12/2022
Unit stops mid cycle at different times. Ordering parts. Three wgt; ordrng 1 W11549461 (Motor) and 1 Wp697772 (Blower wheel)
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Tomball, TX 77375
kayla
Job Details: 10/12/2022
Replaced part. All operations are correct. Customer approved.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Shenandoah, TX 77384
james
Job Details: 10/12/2022
Order parts reschedule with customer; ordrng 1 W11395618 (CAPACITOR)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Houston, TX 77089
chris
Job Details: 10/12/2022
Unit is working as intended
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS6
Near Houston, TX 77047
chris
Job Details: 10/12/2022
Replaced faulty transformer magnetron and control. Unit is now working as intended
We serviced a
WHIRLPOOL FREEZER
Model WRS325SDHB08
Near Houston, TX 77082
raul
Job Details: 10/12/2022
Applied sealer in freezer door
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Magnolia, TX 77354
gary
Job Details: 10/12/2022
"Ran diagnostics, ordering controls and door shoot assembly ; ordrng 1 W11387387 (Control) and 1 W11224256 (Control) and 1 Wpw10577864 (Door-ice)"
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIP15PRXX2
Near Houston, TX 77027
anthony
Job Details: 10/12/2022
Cleaned ice machine all ok no problems customer had their own filter and cleaner
We serviced a
KITCHENAID DISHWASHER
Model KDFE204EBL2
Near Houston, TX 77056
anthony
Job Details: 10/12/2022
Replaced faulty wheel assembly all ok no problems
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS01
Near Conroe, TX 77384
james
Job Details: 10/12/2022
Asssisted Tech KD
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Spring, TX 77382
Gary L
Job Details: 10/12/2022
Ordering parts ; ordrng 1 Wpw10479155 (Damper)
We serviced a
JENN-AIR RANGE
Model JDRP548WP03
Near Houston, TX 77056
anthony
Job Details: 10/12/2022
Replaced parts I could get to the unit is on blocks and could not fully uninstall unit to install spark modules if issue returns they will need to have unit uninstalled by professional installers to make unit serviceable