We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Spring, TX 77386
Gary L
Job Details:
06/19/2023
Unit has a bad power cord. Unit works other than the power cord. Advised customer to replace power cord
We serviced a
JENNAIR MICROWAVE
Model JMC2430LL00
Near Spring, TX 77389
Gary L
Job Details:
06/19/2023
Ordering parts ; ordrng 1 W10909479 (Support)
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Spring, TX 77389
Gary L
Job Details:
06/19/2023
Ordering parts ; ordrng 1 W11417441 (Cabinet) and 1 279640 (Pulley)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Hockley, TX 77447
gary
Job Details:
06/19/2023
"Ran diagnostics, customer advised on temp settings and possible restriction with water supply. Will monitor pending further action"
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDW01
Near Conroe, TX 77384
james
Job Details:
06/16/2023
"Close document for trip and diagnosis, Door is NLA.Auth J13Y6A1XPL2"
We serviced a
WHIRLPOOL DRYER
Model WED5100HC3
Near Katy, TX 77494
martin
Job Details:
06/16/2023
Found vent kinked and lint trapped in between not allowing for proper air flow Adjusted and venting properly now
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Houston, TX 77028
Louis R
Job Details:
06/16/2023
Ran diagnostics. Unit does not have jet dry
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Houston, TX 77091
Louis R
Job Details:
06/16/2023
Fixed heater connection
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Shenandoah, TX 77380
Josue
Job Details:
06/16/2023
Repaired wires at terminal behind unit. Ran tests. All operations are correct.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Houston, TX 77002
Louis R
Job Details:
06/16/2023
Repairs not needed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Houston, TX 77084
jerrell
Job Details:
06/16/2023
Need to order; ordrng 1 W11546690 (Control box)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS01
Near Porter, TX 77365
leonard
Job Details:
06/16/2023
"replaced broken surface lamp socket and bulb and checked operations. ck ok; used 1 W10210871 (HOUSNGLMP), and 1 8206232A (BULBLIGHT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LWO
Near Houston, TX 77077
jerrell
Job Details:
06/16/2023
Adjust washer legs ran test all operations normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Texas City, TX 77568
dadrick
Job Details:
06/16/2023
checked over unit. found kinked water line to refrigereater. straiten water line. unit working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Texas City, TX 77568
dadrick
Job Details:
06/16/2023
checked over unit. found bad cam. instaled new cam. unit working as designed.; used 1 W10721967 (cam) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Texas City, TX 77568
dadrick
Job Details:
06/16/2023
checked over unit. found bad cam. instaled new cam. unit working as designed.; used 1 W10721967 (cam) from stock
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Texas City, TX 77568
dadrick
Job Details:
06/16/2023
"checked over unit. found broken terminal block. instaled new terminal block and terminal kit. unit working as designed.; used 1 WP3397659 (terminal block), and 1 279318 (terminal kit) from stock"
We serviced a
JENNAIR COOK TOP
Model JGC3536GS01
Near Porter, TX 77365
leonard
Job Details:
06/16/2023
adjusted left front burner head and cap and checked operations. ck ok
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS1
Near Conroe, TX 77304
Josue
Job Details:
06/16/2023
Returning parts. Unit call for pex. Closing for service.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Sugar Land, TX 77479
roosevelt
Job Details:
06/16/2023
Replace bad heater
We serviced a
WHIRLPOOL OVEN
Model JDRP748HM00
Near Magnolia, TX 77354
Josue
Job Details:
06/16/2023
"Spoke to Robert techline SR# 7736655120 explained to customer use and care guide, customer to follow instructions. All operations are correct at this time, and could not duplicate issues."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near League City, TX 77573
Osiel
Job Details:
06/16/2023
Found broken wire harness part order no return date ; ordrng 1 W11573117 (Wire harness)
We serviced a
KITCHENAID OVEN
Model KOCE507ESS20
Near Fulshear, TX 77441
martin
Job Details:
06/16/2023
Stainless console has been ordered Customer called back to say door issue continues Will order inner door assembly and door hinges; ordrng 1 W11328749 (Inner door assembly) and 2 W11598178 (Door hinges)s
We serviced a
WHIRLPOOL KITCHEN
Model WRS576FIDW01
Near Spring, TX 77379
Gary L
Job Details:
06/16/2023
Follow up required ; O-emld tckt
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFP00
Near Houston, TX 77042
jerrell
Job Details:
06/16/2023
Need to orderS Code: S 27311 ; ordrng 1 W10887790 (COVER-EVAP) and 1 W11333076 (CNTRL-ELEC)
We serviced a
KITCHEN AID OVEN
Model KEBS208SSS00
Near Houston, TX 77345
leonard
Job Details:
06/16/2023
assisted Donnie
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Shenandoah, TX 77380
Josue
Job Details:
06/16/2023
Stacked unit. Uninstalled and reinstalled unit to repair. Ran tests. All operations are correct now. Authorization: W17H3B0NL2
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FFDM03
Near Houston, TX 77065
Gary L
Job Details:
06/16/2023
Torch tip broken. Reschedule please; saved tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Spring, TX 77379
Gary L
Job Details:
06/16/2023
Found food blocking damper in fresh food compartment. Rearranged food in fresh food compartment and reset cold control
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near Spring, TX 77386
Gary L
Job Details:
06/16/2023
Ordering parts ; ordrng 1 W11225845 (Valve) and 1 W11674371 (Gasket)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Houston, TX 77024
jerrell
Job Details:
06/16/2023
Installed listed parts all test normal.K17BR61XPL2
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Humble, TX 77346
leonard
Job Details:
06/16/2023
rebooted control board and ran icemaker harvest and fill test and checked all tempertures. ck ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHB1
Near Houston, TX 77004
levis
Job Details:
06/16/2023
checked unit adjusted the door and latch and checked operation
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Porter, TX 77365
leonard
Job Details:
06/16/2023
recalibrated oven control board and adjusted simmer flames on all burners and checked all operations. ck ok
We serviced a
JENNAIR MICROWAVE
Model JMC243DP01
Near Spring, TX 77386
donnie
Job Details:
06/16/2023
Need ui assy; ordrng 1 W11229663 (Ui)
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Houston, TX 77004
levis
Job Details:
06/16/2023
order part; ordrng 1 W10869886 (knob) and 1 W10681353 (knob) and 1 w11367297 (ui)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Richmond, TX 77407
martin
Job Details:
06/16/2023
We serviced a
WHIRLPOOL DISHWASHER
Model MDB9959SKZ0
Near Richmond, TX 77406
martin
Job Details:
06/16/2023
Replaced parts list
We serviced a
JENN-AIR MICROWAVE
Model JMC2430IL03
Near Porter, TX 77365
leonard
Job Details:
06/16/2023
order parts 2wgt; ordrng 1 W11451816
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFFCC72EHL03
Near Porter, TX 77365
leonard
Job Details:
06/16/2023
replaced broken rh upper door hinge cover and checked operations. ck ok
We serviced a
JENNAIR MICROWAVE
Model JMC2430LL00
Near Porter, TX 77365
leonard
Job Details:
06/16/2023
uninstalled unit and removed all panels to replaced broken broil element holder clip and reinstalled and checked operations. ck ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Spring, TX 77373
donnie
Job Details:
06/16/2023
Need middle spray arm ; ordrng 1 W10498900 (Middle spray arm) and 1 W11607104 (Manifold)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Spring, TX 77373
donnie
Job Details:
06/16/2023
Need inlet water valve assy ; ordrng 1 W11513255 (Valve)
We serviced a
JENNAIR MICROWAVE
Model JMC2430LL00
Near Porter, TX 77365
donnie
Job Details:
06/16/2023
Helped LV repair wall microwave
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW1
Near Houston, TX 77004
levis
Job Details:
06/16/2023
checked unit ran a test cycle the unit checked ok
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204ESS4
Near Missouri City, TX 77459
roosevelt
Job Details:
06/16/2023
bad pump and motor . not repairing
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Fulshear, TX 77441
martin
Job Details:
06/16/2023
Inspected and found fridge UI panel locked while set on Celsius Changed settings to Fahrenheit and locked down the UI per customers request Unit is cooling as designed
We serviced a
KITCHEN AID OVEN
Model KEBS208SSS00
Near Houston, TX 77345
donnie
Job Details:
06/16/2023
"Pulled wall oven, replaced upper oven broil element. Operations are correct now"
We serviced a
KITCHEN AID DISHWASHER
Model KDTE304LPA
Near Houston, TX 77079
jerrell
Job Details:
06/16/2023
Reinstalled top rack ran test all operations normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Houston, TX 77082
raul
Job Details:
06/16/2023
Replaced harness wire and thermistor
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Spring, TX 77373
Gary L
Job Details:
06/16/2023
Found internal failure in control. Removed and replaced control. Checked operation
We serviced a
KITCHEN AID ICE MAKER
Model KUIX335HPS
Near Montgomery, TX 77356
james
Job Details:
06/16/2023
Checked unit and adjusted front cover to prevent vibration noise. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL OVEN
Model WFG320M0MS
Near Montgomery, TX 77356
james
Job Details:
06/16/2023
Had customer start bake cycle at 400' 1 hour prior arrrival. Checked surface temps and and found knob 121'oven handle 95'front of panel behind burner knobs 135'oven glass 122'door front for broiler 94'countertop right of unit 90'countertop left of unit 89'Documented with Cody at Whirlpool Safety and advised all surface temps are with the parameters and issued SR# 7736574122
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB00
Near Montgomery, TX 77356
james
Job Details:
06/16/2023
Checked unit and adjusted evaporator fan motor connection. Ran test cycle and unit checks ok. FF temps 36-38 FR temps -1 to 2.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Conroe, TX 77304
james
Job Details:
06/16/2023
Checked unit and adjusted defrost element to prevent vibration. Unit checks ok.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Conroe, TX 77304
james
Job Details:
06/16/2023
Checked unit and replaced noisy gearcase. Ran test cycle and unit checks ok and no leaks detected. Talked to Dejah at Trade Partners and issued AUTH# w17h6i0nl2
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Houston, TX 77043
jerrell
Job Details:
06/16/2023
Tech to close ticket customer said she could not duplicate issue and at this time.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS
Near Houston, TX 77043
jerrell
Job Details:
06/16/2023
Need to order ; ordrng 1 W11175876 (COOKTOP)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Houston, TX 77024
jerrell
Job Details:
06/16/2023
Need to order; ordrng 1 W11347840 (ICE-CONTNR) and 1 WP2220458 (COUPLING) and 1 W10852956 (SPRING) and 1 W11573761 (CHUTE) and 1 W11558186 (COVER-FRNT) and 1 WPW10258544 (SHAFT) and 1 W11202789 (MOTOR) and 1 W10873791 (ICEMAKER)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Houston, TX 77016
Louis R
Job Details:
06/16/2023
Replaced bad harness
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC3
Near Katy, TX 77494
martin
Job Details:
06/16/2023
"Inspected and found belt rubbing on pulley cover and damaged it Will need new cover,belt and CAM ; ordrng 1 W11395618 (Capacitor) and 1 W10721967 (CAM) and 1 WPW10006384 (Belt) and 1 W11409708 (Pulley cover)"
We serviced a
WHIRLPOOL ICEMAKER
Model KUIX535HPS01
Near Brookshire, TX 77423
martin
Job Details:
06/16/2023
Inspected and found drain pump assembly not providing the power needed to turn ice maker onWill order ne drain pump ; ordrng 1 W10825875 (Drain pump)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Katy, TX 77493
martin
Job Details:
06/16/2023
Replaced parts list Working properly now
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Magnolia, TX 77354
Josue
Job Details:
06/16/2023
Replaced parts. Ran ops. All operations are correct. Customer OK.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Tomball, TX 77377
Josue
Job Details:
06/16/2023
"Uninstalled/reinstalled. Replaced parts. Ran ops, all operations are correct. Customer OK. Authorization: W17GXP1NL2"
We serviced a
WHIRLPOOL WASHER
Model MVWP575GW0
Near Tomball, TX 77377
Josue
Job Details:
06/16/2023
Replaced parts. Still not working. Spoke to Robert techline SR# 7736649896.. ordering more parts per whirlpool. Three wgt; ordrng 1 W11411581 (ACU) and 1 WPW10285518 (Encoder switch five) and 1 WPW10285512 (Encoder switch four)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Tomball, TX 77377
Josue
Job Details:
06/16/2023
Customer is overloading freezer blocking airways causing ducts to freeze over and not cool the refrigerator. Customer to follow instructions on use and care guide.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Magnolia, TX 77355
Josue
Job Details:
06/16/2023
Ran diagnostics. All operations are correct. Unit working as designed on any cycle. Customer to follow instructions on use and care guide proper loading and correct detergent usage. . Also run clean cycle . Could not duplicate issue.
We serviced a
WHIRLPOOL REFRIGERATOR
Model n/a
Near Galveston, TX 77554
dadrick
Job Details:
06/16/2023
order part if cust approve repair
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Galveston, TX 77550
dadrick
Job Details:
06/16/2023
order parts; ordrng 1 WPW10397636 (slide) and 1 WPW10397635 (slide)
We serviced a
WHIRLPOOL OVEN
Model WFG550S0LZ1
Near Katy, TX 77493
raul
Job Details:
06/16/2023
"Replaced probe sensor, control board, and dsi control"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5GVEXVD00
Near Galveston, TX 77550
dadrick
Job Details:
06/16/2023
order part; ordrng 1 WP2255431B (dispenser pad) and 1 WP2255432B (dispenser pad)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Tiki Island, TX 77554
dadrick
Job Details:
06/16/2023
checked over unit. found kinked exhoust duct straiten exhoust duct. duct in house needs cleaning. cust will clean exhoust duct.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM02
Near Katy, TX 77449
raul
Job Details:
06/16/2023
Assisted MY
We serviced a
KITCHEN AID RANGE
Model KDRS483VSS03
Near Richmond, TX 77406
raul
Job Details:
06/16/2023
After replacing spark module (Wpw10475147) i was still getting ignition on left rear and front burners. I also saw that front right burner will need dual valve with switch. I called tech line and they suggested to check for good ground on left burners. After checking and showing good ground they suggested to reorder spark module. SR 7736649747 ; ordrng 1 Wpw10475147 (Spark module) and 1 WPW10371235 (Front right burner valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Katy, TX 77449
martin
Job Details:
06/16/2023
Customer complaint is that ice maker ONLY not working. Fridge is cooling and freezing properly. Troubleshooted and found water not coming into ice maker after harvesting Provided customer quote for dual water valve and ice maker
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM02
Near Katy, TX 77449
martin
Job Details:
06/16/2023
Replaced parts list
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Dickinson, TX 77539
Osiel
Job Details:
06/16/2023
Found faulty control board replaced control unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Dickinson, TX 77539
Osiel
Job Details:
06/16/2023
Replaced faulty control board unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Houston, TX 77004
levis
Job Details:
06/16/2023
replaced shorted control
We serviced a
WHIRLPOOL KITCHEN
Model WRX735SDHZ07
Near Magnolia, TX 77354
Josue
Job Details:
06/16/2023
"Ice bin full of ice frost build up, caused damage to parts. Ordering parts. Three wgt; ordrng 1 W11185686 (Ice container complete) and 1 W11671282 (Dispenser motor) and 1 W11378860 (Spacer) and 1 WP63052-2 (Yoke) and 1 W11548540 (Ice maker) and 1 W11548535 (Inlet valve)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Houston, TX 77059
Osiel
Job Details:
06/16/2023
found rusted tub Replaced tub unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Conroe, TX 77303
james
Job Details:
06/16/2023
"Checked unit and replaced misformed motor pulley and worn belt. Ran test cycle and unit checks ok.; used 1 341241 (BELT), and 1 w10837625 (Pulley, Motor) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrt138 ffdw01
Near The Woodlands, TX 77381
Gary L
Job Details:
06/16/2023
Found locked compressor. Removed Freon from unit. Replaced compressor and drier. Recharged system and checked
We serviced a
WHIRLPOOL WASHER
Model MVW5430MW0
Near Spring, TX 77389
Gary L
Job Details:
06/16/2023
Ordering parts ; ordrng 1 W11449840 (Gearcase) and 1 W11513243 (Basket)
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Spring, TX 77379
Gary L
Job Details:
06/16/2023
Unit needs tub bearing. Customer prefer unit to be replaced ; ordrng 1 W11460604 (Tub assembly) and 1 W11314361 (Rotor)
We serviced a
KITCHENAID REFRIGERATOR
Model KSSO48FTX00
Near Houston, TX 77345
leonard
Job Details:
06/16/2023
assisted Donnie
We serviced a
WHIRLPOOL DISHWASHER
Model JDTSS246GS0
Near Sugar Land, TX 77479
roosevelt
Job Details:
06/16/2023
replaced parts customer had
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS01
Near Houston, TX 77005
levis
Job Details:
06/16/2023
reinstalled the unit
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Houston, TX 77056
jerrell
Job Details:
06/16/2023
Need to order; ordrng 1 W11546609 (Control) and 1 WPW10384183 (THERMISTOR)
We serviced a
KITCHENAID REFIGERATOR
Model krsf505ess01
Near Houston, TX 77057
jerrell
Job Details:
06/16/2023
Need to order; ordrng 1 LW10755680 (Door stainless)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Houston, TX 77063
jerrell
Job Details:
06/16/2023
"Replaced start relay and capacitor all test normal.; used 1 WPW10197428 (START-DEV), and 1 WPW10350564 (Capacitor) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB09
Near Houston, TX 77028
Louis R
Job Details:
06/16/2023
Found bad doors; ordrng 1 Lw10668875 (Freezer door black) and 1 Lw10668874 (Fridge door black)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Houston, TX 77022
Louis R
Job Details:
06/16/2023
Found bad seal system; ordrng 1 W11594670 (Control) and 1 W11578004 (Evaporator) and 3 W11109499 (Drier)s and 1 W11580057 (Compressor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW07
Near Houston, TX 77035
roosevelt
Job Details:
06/16/2023
checked and removed stuck ice and all function ok
We serviced a
JENN-AIR MICROWAVE
Model JMC2430LL00
Near Humble, TX 77339
leonard
Job Details:
06/16/2023
checked unit and reset door switch and all operations are working properly now. ck ok
We serviced a
JENN-AIR MICROWAVE
Model JMW2430DS01
Near Houston, TX 77345
leonard
Job Details:
06/16/2023
rebooted control board and checked operations. ck ok
We serviced a
MAYTAG WASHER
Model MVWB766FW
Near Sugar Land, TX 77479
roosevelt
Job Details:
06/16/2023
replaced bad valve; used 1 W11165546 (VALVE) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Sugar Land, TX 77479
roosevelt
Job Details:
06/16/2023
all function workd as designed
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS01
Near Sugar Land, TX 77479
roosevelt
Job Details:
06/16/2023
broken hindge and will need a 2m2wt with derrick; ordrng 1 w116783500 and 1 WP308544 (screw) and 1 w11500952 and 1 w11474472 and 1 2307857 (extension)