Service History 438 - ASI Appliance

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ2

Near Manvel, TX 77578

chris

Job Details: 05/06/2024

Replaced faulty vent. Unit is now working as intended no leaks at this time

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near Manvel, TX 77578

chris

Job Details: 05/06/2024

Found faulty control and user interface part order ; ordrng 1 W11618917 (Control) and 1 W11413567 (User interface)

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW3

Near Pasadena, TX 77502

chris

Job Details: 05/06/2024

Replaced faulty control and capacitor. Unit is now in as intended no leaks at this time ; used 1 W11428524 (Capacitor) from stock

We serviced a

KITCHENAID ICEMAKER

Model KUIX335HPS01

Near Montgomery, TX 77316

james

Job Details: 05/06/2024

Order parts reschedule with customer; ordrng 1 W10919199 (grid-cuttr) and 1 WPW10511923 (thermistor)

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS

Near Texas City, TX 77510

donnie

Job Details: 05/06/2024

Unplug Erc inlet power and breaker doesnt kick off. ; ordrng 1 W11594224 (Erc)

We serviced a

WHIRLPOOL DRYER

Model Mgd8630hw0

Near Montgomery, TX 77316

james

Job Details: 05/06/2024

Checked unit and replaced open fuses and thermistors. Ran test cycle and unit checks ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS2

Near Montgomery, TX 77316

james

Job Details: 05/06/2024

Checked unit and replaced sgorted control and vent fan and deflector. Ran auto test cycle and unit checks ok and no leaks detected.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ1

Near Conroe, TX 77302

james

Job Details: 05/06/2024

Assisted Tech JP with repair no leaks detected..

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS0

Near Katy, TX 77493

martin

Job Details: 05/06/2024

Replaced control board

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Houston, TX 77006

Damarcus

Job Details: 05/06/2024

Found sealed not working properly replaced same parts all tested fine no leaks

We serviced a

JENNAIR DISHWASHER

Model JDTSS244GL0

Near Houston, TX 77055

Damarcus

Job Details: 05/06/2024

Order Part and reschedule ; ordrng 1 WPW10531320 (Drain pump)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Houston, TX 77095

Jeremy

Job Details: 05/06/2024

Changed unit evaporation fan unit working properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZM10

Near Cypress, TX 77433

Jeremy

Job Details: 05/06/2024

Unit doors changed unit working properly.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Cypress, TX 77429

Jeremy

Job Details: 05/06/2024

Changed unit damper fan unit working properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDT00

Near Houston, TX 77021

Derrick

Job Details: 05/06/2024

Order parts ; ordrng 1 W11023679 (Door)

We serviced a

WHIRLPOOL DRYER

Model WED6150PB0

Near Houston, TX 77049

Derrick

Job Details: 05/06/2024

"Check unit to find all operations working, including door operations. Customer was informed that the door is normal. It just has to be broken in as any new product would have to. Theres no parts nor any kind of friction making it hard for the door to open or close. Its just tight, which technician checked operations and there is no issues with the door. Customer was referred to Whirlpool findings were reported to Tech line unit is OK."

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MB0

Near Crosby, TX 77532

Derrick

Job Details: 05/06/2024

Check unit and replace defective control and sensor unit is OK and working as designed

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC42QVS02

Near Houston, TX 77018

Damarcus

Job Details: 05/06/2024

Order Part and reschedule ; ordrng 1 WP2318082 (SHAFT) and 1 WPW10277448 (ICEMAKER)

We serviced a

KITCHENAID OVEN

Model KEBS107SSS04

Near Houston, TX 77018

Damarcus

Job Details: 05/06/2024

Found bad bake Element replace same part all tested fine

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Houston, TX 77009

Damarcus

Job Details: 05/06/2024

Order Part and reschedule ; ordrng 1 W11603810 (Control)

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW2

Near Missouri City, TX 77489

Edwin

Job Details: 05/06/2024

Upon arrival I checked fault history codes no faults. I ran diagnostic cycle everything everything worked it completed cycle. Sr#7739031357. Customer stated everything is working good in other settings it just regular setting she has to do twice to make clothes good to her preference. Everything is normal unit is working as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Rosharon, TX 77583

roosevelt

Job Details: 05/06/2024

checked ajusted door flap

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM

Near Conroe, TX 77384

Joshua

Job Details: 05/06/2024

"Ran diagnostic, adjusted gasket, and customer adviced on unit functions"

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS20

Near Shenandoah, TX 77384

Joshua

Job Details: 05/06/2024

"Ran diagnostic, ordering new UI console ; ordrng 1 W11600370 (UI control)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Conroe, TX 77385

Joshua

Job Details: 05/06/2024

"Ran diagnostic, ordering replacement agitator. ; ordrng 1 WP3951632 (Agitator)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ2

Near Spring, TX 77389

Joshua

Job Details: 05/06/2024

Replaced faulty fill valve and inlet assembly all functions checked ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ1

Near Spring, TX 77389

Joshua

Job Details: 05/06/2024

"Ran diagnostic, reported findings to Techline SR7739030098. Feets adjusted and gasket replaced, all functions checked ok"

We serviced a

WHIRLPOOL DISHWASHER

Model wdp540hamz

Near Spring, TX 77389

Joshua

Job Details: 05/06/2024

"Ran diagnostic, no codes present all functions checked ok. Customer advised on functions, water temperature, and rinse aid."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT540HAMZ2

Near Tomball, TX 77375

Joshua

Job Details: 05/06/2024

"Unit was disconnected, installed new pump motor and spray arm. Customer to monitor once reinstalled."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ18

Near Rosenberg, TX 77471

Russell

Job Details: 05/06/2024

checked seals on both doors. floor tile is unlevel. advised cust that they might have to put something on the floor to level the fridge side to side. was able to adjust door hieght on ref (rt) side door. unit tested ok.

We serviced a

WHIRLPOOL WASHER

Model WTW6157PW0

Near Rosenberg, TX 77469

Russell

Job Details: 05/06/2024

"F8E1, unit has code for long fill when hot water selected. diconnected hot water hose. cust has a supply valve issue. unit tested ok."

We serviced a

WHIRLPOOL COOKTOP

Model WCG55US0HS00

Near Katy, TX 77493

martin

Job Details: 05/06/2024

"Found leak at the gas line connection underneath the cooktop Tightened connection and retested for gas leak, did not get any more gas readings"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Katy, TX 77450

martin

Job Details: 05/06/2024

Replaced control board

We serviced a

WHIRLPOOL DISHWASHER

Model WDT780SAKZ0

Near Richmond, TX 77407

martin

Job Details: 05/06/2024

"Replaced control board,UI and console"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335SDHM

Near Richmond, TX 77407

martin

Job Details: 05/06/2024

Replaced compressor and evaporator

We serviced a

WHIRLPOOL M/W OTR

Model WMH32519HZ07

Near Richmond, TX 77406

martin

Job Details: 05/06/2024

Tested MW and did not experience any popping as customer described Microwave is not heating up but no popping present Sent customer quote for repairs Pending customer approval

We serviced a

WHIRLPOOL REFRIGERATOR

Model JS42NXFXDE01

Near Houston, TX 77057

Louis R

Job Details: 05/06/2024

Replaced bad Leds

We serviced a

WHIRLPOOL ICE MACHINE

Model WUI95X15HZ

Near Houston, TX 77024

Louis R

Job Details: 05/06/2024

Replaced bad drain pump.

We serviced a

WHIRLPOOL DRYER

Model WED8800YC0

Near Houston, TX 77056

Louis R

Job Details: 05/06/2024

Replaced bad idler and supports; used 2 Wpw10314173 (Support) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Houston, TX 77056

Louis R

Job Details: 05/06/2024

Bad dispenser ; ordrng 1 W11543998 (Control) and 1 W11596130 (Pump)

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC700HPS04

Near Houston, TX 77098

Louis R

Job Details: 05/06/2024

Found bad freezer door. ; ordrng 1 W11604155 (Freezer door) and 1 Wpw10341320 (Valve)

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near Houston, TX 77025

Louis R

Job Details: 05/06/2024

Found F0E2 error. Per Techline 7738737510 customer using too much soap & needs to run clean cycle with affresh

We serviced a

WHIRLPOOL FREEZER

Model WRS325SDHZ01

Near Cypress, TX 77429

Jeremy

Job Details: 05/06/2024

Unit was short on Freon unit working properly.

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS3

Near Atascocita, TX 77346

leonard

Job Details: 05/06/2024

replaced broken rt. front burner switch and checked operations. ck ok; used 1 WP3149400 (SWITCH) from stock

We serviced a

WHIRLPOOL OVEN

Model WFG320M0MS0

Near Hitchcock, TX 77563

donnie

Job Details: 05/06/2024

Need Erc and sensor ; ordrng 1 W11620481 (Erc) and 1 W10181986 (Sensor)

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ1

Near Bacliff, TX 77518

angel

Job Details: 05/06/2024

Adjusted heater and also HMI retested unit all ok no problems

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near League City, TX 77573

angel

Job Details: 05/06/2024

Parts no longer available

We serviced a

WHIRLPOOL WASHER

Model MVW7230HC0

Near Houston, TX 77018

Damarcus

Job Details: 05/06/2024

Order Part and reschedule ; ordrng 1 W11568984 (Wire harness) and 1 W11419171 (Control) and 1 W11676811 (Wire harness)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS3152SDHM08

Near Missouri City, TX 77459

Edwin

Job Details: 05/06/2024

Upon arrival I diagnose unit. After inspection low water. Checked back hose there was restriction in line. Removed restriction. Unit is working as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Humble, TX 77338

leonard

Job Details: 05/06/2024

rebooted control boards and icemaker is now working properly. ck ok

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD702MSS00

Near Spring, TX 77379

Osiel

Job Details: 05/06/2024

broken icemaker component - replaced ice maker ; ordrng 1 W11626124 (ICEMAKER)

We serviced a

WHIRLPOOL RANGE

Model WFG505MOMS0

Near Missouri City, TX 77459

roosevelt

Job Details: 05/06/2024

Check an adjusted pinch wire in all operation worked

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ11

Near Houston, TX 77075

Derrick

Job Details: 05/06/2024

Order parts ; ordrng 1 W10384183 (Thermistor) and 1 W11650662 (Heater) and 1 Wp23233198 (Heater)

We serviced a

WHIRLPOOL WASHER

Model MVW7230HW1

Near Humble, TX 77346

leonard

Job Details: 05/06/2024

rebooted control board and cleared f6e1 error code and checked operations. ck ok

We serviced a

KITCHENAID ICE MACHINE

Model KUIX535HPS

Near Houston, TX 77024

jerrell

Job Details: 05/06/2024

Installed compressor and evaporator ran test all operations normal.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Houston, TX 77077

jerrell

Job Details: 05/06/2024

Tech assist for JL

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS05

Near Houston, TX 77042

jerrell

Job Details: 05/06/2024

Adjusted gasket and installed gaskets ran test all operations normal.

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC2

Near Houston, TX 77063

jerrell

Job Details: 05/06/2024

Reinstalled drain hose also instructed customer to get a licensed plumber to correct the draining issue.

We serviced a

MAYTAG WASHER

Model MVWB765FW

Near Dickinson, TX 77539

angel

Job Details: 05/06/2024

TPB could not locate parts

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW2

Near Tomball, TX 77377

gary

Job Details: 05/06/2024

Closing ticket

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Pearland, TX 77584

Corey

Job Details: 05/06/2024

Order latch and strike; ordrng 1 W11565030 (Latch) and 1 W11316914 (Strike)

We serviced a

WHIRLPOOL DRYER

Model WED8127LC2

Near Arcola, TX 77583

Corey

Job Details: 05/06/2024

Order motor and blower assembly; ordrng 1 W11549461 (Motor) and 1 661570V (Belt) and 1 W10837240 (Idler bracket) and 1 WP697772 (Blower fans)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS

Near Manvel, TX 77578

Corey

Job Details: 05/06/2024

"Order sealed system components, include nitrogen to investigate leak; ordrng 1 WPW10608485 (Evap) and 1 W11492867 (Rc evap) and 1 W10779331 (Compressor) and 1 Xxxx (Nitrogen)"

We serviced a

WHIRLPOOL DISHWASHER

Model JDTSS246GP0

Near Friendswood, TX 77546

Corey

Job Details: 05/06/2024

"After attempting inlet valve replacement, leak from front area of tub persisted, advised against further repairs, no further action necessary"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Houston, TX 77087

Corey

Job Details: 05/06/2024

"Replaced shorted pump and motor assembly, all functions normal, no leaks at time of testing"

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Houston, TX 77017

Derrick

Job Details: 05/06/2024

Replace defective latch and suspension unit is OK

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Houston, TX 77048

Derrick

Job Details: 05/06/2024

Order parts ; ordrng 1 W11210463 (Valve)

We serviced a

JENN-AIR REFRIGERATOR

Model JBSS42E22L00

Near Montgomery, TX 77316

gary

Job Details: 05/06/2024

"Ran diagnostics,ordering replacement ice maker assembly ; ordrng 1 W11629269 (Icemaker)"

We serviced a

WHIRLPOOL OVEN

Model KOED530PSS

Near Missouri City, TX 77459

Edwin

Job Details: 05/06/2024

Trip and diagnostic. Customer bought a new unit.

We serviced a

KITCHENAID REFRIGERATOR

Model KBSN708MPS00

Near Houston, TX 77081

Jordan

Job Details: 05/06/2024

Per techline #7738673751 ordering thermistor assembly for unit not opening diffuser properly.; ordrng 1 W11625042 (Thermistor)

We serviced a

MAYTAG DRYER

Model MEDC215EW1

Near Houston, TX 77077

Jordan

Job Details: 05/06/2024

Installed new timer(WPW10185982) for unit not stopping cycles. Job complete.

We serviced a

WHIRLPOOL RANGE

Model WEG745H0LZ4

Near Houston, TX 77063

Jordan

Job Details: 05/06/2024

Ordering regulator and oven burner for unit with gas leakage.; ordrng 1 W10764654 (Burner) and 1 W10861656 (Regulator)

We serviced a

WHIRLPOOL DRYER

Model WED5010LW1

Near Houston, TX 77082

Jordan

Job Details: 05/06/2024

"Installed new idler, pulley, and heater for unit with shorted element."

We serviced a

WHIRLPOOL M/W OTR

Model WMH54521JZ

Near Houston, TX 77031

Jordan

Job Details: 05/06/2024

"Per techline #7739016608-Order door (7739016608),and control (W11383756)for ui with communications going off and on.; ordrng 1 W11383756 (Control) and 1 W11371547 (Door)"

We serviced a

KITCHENAID WINECOOLER

Model KUWR214KSB00

Near Houston, TX 77031

Jordan

Job Details: 05/06/2024

"Installed new plate (W11360659), and plate screws (W11371095). Unit running properly."

We serviced a

WHIRLPOOL FREEZER

Model WRT348FMES00

Near Stafford, TX 77477

roosevelt

Job Details: 05/06/2024

bad compressor dl auth# is; ordrng 1 WPW10507886 (compressor) and 1 W10843121 (filter dryer)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF332PAMS

Near Missouri City, TX 77459

roosevelt

Job Details: 05/06/2024

Checking dishwashers working fine new home builder has not depressurized water system units field and drain OK

We serviced a

MAYTAG WASHER

Model MHW6630HW

Near League City, TX 77573

angel

Job Details: 05/06/2024

spoke with AIG and they declined repair and will be contacting the customer within 24 to 48 hours

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Houston, TX 77074

derrick

Job Details: 05/06/2024

Order motor and harness; ordrng 1 W11643701 (Harness) and 1 W11026785 (Motor)

We serviced a

WHIRLPOOL WASHER

Model WFW6605MC0

Near Houston, TX 77075

Derrick

Job Details: 05/03/2024

Order parts ; ordrng 1 W11458345 (Drain pump)

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS3

Near Houston, TX 77041

Gary L

Job Details: 05/03/2024

Found rear burner shorted. Removed and replaced right rear burner and switch. Checked operation

We serviced a

MAYTAG FREEZER

Model M1TXEMMWW00

Near Kemah, TX 77565

donnie

Job Details: 05/03/2024

"Low capacity comp. Estimate for repair 1,100.00 customer buying a new unit"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ11

Near League City, TX 77573

roosevelt

Job Details: 05/03/2024

bad compressor will need dl auth; ordrng 1 W10805035 (drier-tube) and 1 w11369198 (compressor)

We serviced a

JENNAIR OVEN

Model JDRP548HM01

Near Missouri City, TX 77459

roosevelt

Job Details: 05/03/2024

replaced controls

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HS10

Near Richmond, TX 77407

raul

Job Details: 05/03/2024

"Will need capacitor, Diode, magnetron and transformer. ; ordrng 1 W11545871 (Transformer) and 1 WPW10574736 (Capacitor) and 1 W11256462 (Diode) and 1 W11495561 (Magnetron)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Houston, TX 77345

leonard

Job Details: 05/03/2024

"replaced parts and now tub is leaking need approval for 2xlabor plus parts and 2man 3wgt; ordrng 1 WPW10681506 (tub-dishwr) and 1 WPW10195036 (float assembly) and 1 W10873429 (housing) and 1 WP8531743 (gasket) and 1 W10909089 (lower seal,bottom) and 1 W10913628 (track) and 1 W10914507 (track)"

We serviced a

WHIRLPOOL COOKTOP

Model WFE320M0JB3

Near Humble, TX 77396

leonard

Job Details: 05/03/2024

replaced shorted control board and oven sensor and checked operations. ck ok

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HS10

Near Brookshire, TX 77423

martin

Job Details: 05/03/2024

"Needs magnetron,transformer,capacitor,diode,thermostat ; ordrng 1 W11545871 (Transformer) and 1 WPW10574736 (Capacitor) and 1 W11256462 (Diode) and 1 W11495561 (Magnetron) and 1 W10832024 (Thermostat)"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSN608ESS01

Near Houston, TX 77041

Gary L

Job Details: 05/03/2024

Ordering parts ; ordrng 1 Wp2188820 (Thermistor)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Houston, TX 77040

Gary L

Job Details: 05/03/2024

"Found faulty actuator. Removed and replaced actuator and cam. Checked operation ; ordrng 1 W11481722 (Actuator), used 1 W10721967 (Cam) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Houston, TX 77093

george

Job Details: 05/03/2024

"machine working normal, i explaing about water saver in sistem...."

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Humble, TX 77396

leonard

Job Details: 05/03/2024

replaced broken actuator and ran test cycle. test ok; used 1 W10913953 (ACTUATOR) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Houston, TX 77047

Derrick

Job Details: 05/03/2024

Replaced door switch all lights are not working as designed

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HZ0

Near Houston, TX 77008

Damarcus

Job Details: 05/03/2024

"Order Part and reschedule ; ordrng 1 W11256462 (DIODE) and 1 W10754299 (Mag,) and 1 W10850446 (Mag,)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Houston, TX 77040

Gary L

Job Details: 05/03/2024

Found handles stripped. Removed and replaced handles.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ10

Near Jersey Village, TX 77040

Gary L

Job Details: 05/03/2024

Ordering parts ; ordrng 1 W11556912 (Control) and 1 W11109499 (Drier)

We serviced a

KITCHENAID REFRIGERATOR

Model KSC23C8EYB02

Near Houston, TX 77039

george

Job Details: 05/03/2024

"refrigerator been working normal has water and ice, new filter.but not leaking . im calibrated her mesure water dispenser..."

We serviced a

JENNAIR REFRIGERATOR

Model JBRFR30IGX10

Near Houston, TX 77055

Louis R

Job Details: 05/03/2024

"Replaced bad compressor, drier and evaporator. 3.5 labor office is getting adjustment per JR"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW03

Near Houston, TX 77084

Luis

Job Details: 05/03/2024

"The customer wants the unit to be at a precise temperature and not move from 38 degrees, they are using all types of ambiance thermostat, I explained to them on how the unit works, and the customer didn't want to know what I had to say, so I referred them to contact customer service, the unit is working as it's designed, temperature on the fresh food was 38 degrees and 2 degrees in the freezer when I arrived to the customer home"

We serviced a

WHIRLPOOL DRYER

Model WGD8127LC3

Near Houston, TX 77084

Luis

Job Details: 05/03/2024

"Checked unit and vent going to the outside is completely clogged, I advised the customer to fix it before using the unit again, unit checked ok"

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