We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Sugar Land, TX 77479
roosevelt
Job Details:
11/29/2023
checked and reset unit and all function ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Stafford, TX 77477
roosevelt
Job Details:
11/29/2023
broken agitator; ordrng 1 WP3951744 (agitator)
We serviced a
JENN-AIR REFRIGERATOR
Model JBSS48E22L00
Near Sugar Land, TX 77479
roosevelt
Job Details:
11/29/2023
checked and ajusted temp. and all function ok
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Houston, TX 77038
Gary L
Job Details:
11/29/2023
Found faulty heater. Removed and replaced heater assembly. Checked operation
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ4
Near Houston, TX 77070
Osiel
Job Details:
11/29/2023
need oven igntr & gas valve ; ordrng 1 WPW10333842 (IGNTR-OVEN) and 1 WPW10324262 (IGNTR-OVEN) and 1 W10861656 (REGULATOR VALVE) and 1 W10764654 (BURNR-OVEN) and 1 W11676566 (BURNR-BRLR)
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Houston, TX 77067
Osiel
Job Details:
11/29/2023
need to control board and latch replacement ; ordrng 1 w11170317 (CNTL-ELEC) and 1 W11307244 (LATCH)
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Montgomery, TX 77356
james
Job Details:
11/29/2023
Checked unit and reset drive motor. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Fulshear, TX 77441
martin
Job Details:
11/29/2023
Needs both door switches ; ordrng 1 W11252186 (Upper door switch) and 1 W11252187 (Lower door switch)
We serviced a
JENNAIR REFRIGERATOR
Model JF42NXFXDE02
Near Houston, TX 77068
Osiel
Job Details:
11/29/2023
assisted GL
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Houston, TX 77068
Osiel
Job Details:
11/28/2023
not getting power to outlet - need electrician
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW0
Near Richmond, TX 77407
raul
Job Details:
11/28/2023
Ran diagnostic and found no error codes. Explained to customer about unbalanced loads.
We serviced a
WHIRLPOOL DRYER
Model MGD6230H03
Near League City, TX 77573
angel
Job Details:
11/28/2023
Adjusted hose on back to not hit rear panel all ok no problems
We serviced a
WHIRLPOOL OVEN
Model WFG320M0MS0
Near Brookshire, TX 77423
martin
Job Details:
11/28/2023
Inspected and found oven igniter connection cable came loose Tightened and secured Retested oven and heating properly now
We serviced a
WHIRLPOOL WASHER
Model WET4024HW0
Near Houston, TX 77018
Louis R
Job Details:
11/28/2023
Cracked top; ordrng 1 W11189136 (Lid) and 1 W11676908 (Console)
We serviced a
WHIRLPOOL OVEN
Model JJW2430IM00
Near Richmond, TX 77406
raul
Job Details:
11/28/2023
Trip and diagnostic
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Houston, TX 77090
Osiel
Job Details:
11/28/2023
"not an actual problem with unit - customer lost 2 chains and thinks them are in the washer. Removed washplate to check, removed drain pump no signs of anything stuck or anything causing noise. unit working as design"
We serviced a
JENNAIR RANGE
Model JGRP548HM01
Near Houston, TX 77018
Louis R
Job Details:
11/28/2023
Found bad control & element; ordrng 1 W11602621 (Griddle) and 1 W11355250 (Expansion board) and 1 W11355232 (Power max board)
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Houston, TX 77018
Louis R
Job Details:
11/28/2023
Replaced door switch
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Spring, TX 77389
Osiel
Job Details:
11/28/2023
need replacement panel control & control board ; ordrng 1 w11368911 (Housing UI) and 1 w11305308 (Control Board) and 1 w11367678 (Panel-Control)
We serviced a
WHIRLPOOL COOKTOP
Model WFE505W0HB
Near Galveston, TX 77551
donnie
Job Details:
11/28/2023
"The part number is correct in the look up,need to call wpl and find out what the number changes too; ordrng 2 W11600012 (Burner clips)s"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Katy, TX 77494
martin
Job Details:
11/28/2023
Customer called back regarding not draining Advised that will need drain pumpCustomer is OOWQUOTE:Drain pump W10914557 $171Labor to install part $150Total: $321NOTE: there is no guarantee that this would resolve issue if plumbing hoses area clogged and preventing proper drainage
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Houston, TX 77018
Louis R
Job Details:
11/28/2023
Replaced door and seal
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Katy, TX 77494
martin
Job Details:
11/28/2023
Replaced ice maker Notices water was not flowing into ice maker Notified service department to verify that water valve was turned on and or turned on and to notify office if issue continues
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW0
Near Porter, TX 77365
leonard
Job Details:
11/28/2023
checked unit and found leaking oil gearcase. estimate for repair over $700. customer is going to buy new washer.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ12
Near Pasadena, TX 77505
ricky
Job Details:
11/28/2023
need cnts; ordrng 1 w11548534 and 1 w11548537
We serviced a
WHIRLPOOL RANGE
Model WFE320M0ES
Near Houston, TX 77028
Gary L
Job Details:
11/28/2023
Found left rear burner shorted. Removed and replaced left rear burner. Checked operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ09
Near Katy, TX 77493
martin
Job Details:
11/28/2023
Inspected fridge and found both freezer and fridge cooling properly Lowered fridge temperature to best suit customer needsAlso turned mullion heater to stay ON continually
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Katy, TX 77493
martin
Job Details:
11/28/2023
Needs door hinges; ordrng 2 W10857234 (Oven door hinge)s
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Baytown, TX 77521
ricky
Job Details:
11/28/2023
found and replaced shorted parts
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Baytown, TX 77520
ricky
Job Details:
11/28/2023
need mtr; ordrng 1 12986101 and 1 w11314192
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW
Near Rosharon, TX 77583
roosevelt
Job Details:
11/28/2023
checked and ran unit and didnt find any problems pump is working and drianing vcant do anything about smells
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ1
Near Fresno, TX 77545
roosevelt
Job Details:
11/28/2023
bad console; ordrng 1 w11564647 and 1 w11564650
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Fresno, TX 77545
roosevelt
Job Details:
11/28/2023
replaced bad icemaker
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Stafford, TX 77477
roosevelt
Job Details:
11/28/2023
replaced ba pump and motor
We serviced a
JENNAIR REFRIGERATOR
Model JF42NXFXDE05
Near Rosharon, TX 77583
roosevelt
Job Details:
11/28/2023
assissted derrick
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Sugar Land, TX 77478
roosevelt
Job Details:
11/28/2023
replaced bad gearcase
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HB04
Near Baytown, TX 77520
ricky
Job Details:
11/28/2023
found and replaced shorted parts
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Houston, TX 77038
Gary L
Job Details:
11/28/2023
Found belt loose on pulley. Removed and replaced cam and reinstalled belt; used 1 W10721967 (Cam) from stock
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW1
Near Richmond, TX 77407
raul
Job Details:
11/28/2023
Ran diagnostic and found no error codes I adjusted front right leg. Check washer high speed and it's working as designed. I explained to customer about unbalanced loads.
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Highlands, TX 77562
ricky
Job Details:
11/28/2023
found and replaced worn parts
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Crosby, TX 77532
ricky
Job Details:
11/28/2023
found and freed jammed dispensor
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS5
Near Barrett, TX 77532
ricky
Job Details:
11/28/2023
need cnts; ordrng 1 w10920631 and 1 w11520699 and 1 w11370883
We serviced a
WHIRLPOOL DRYER
Model WGD5050LW2
Near League City, TX 77573
donnie
Job Details:
11/28/2023
Need burner assy; ordrng 1 W11652257 (Burner assy)
We serviced a
MAYTAG WASHER
Model MVWC565FW
Near Texas City, TX 77590
donnie
Job Details:
11/28/2023
Need tub suspension ; ordrng 1 W11130362 (Suspension)
We serviced a
WHIRLPOOL FREEZER
Model WRS325SDHZ08
Near Rosharon, TX 77583
derrick
Job Details:
11/28/2023
Replaced restricted drier and checked operation of unit ok
We serviced a
JENNAIR REFRIGERATOR
Model JF42NXFXDE05
Near Rosharon, TX 77583
derrick
Job Details:
11/28/2023
Replaced switch and harness per tech line
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW1
Near Arcola, TX 77583
derrick
Job Details:
11/28/2023
Replaced broken dispenser assembly and checked operation ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Houston, TX 77065
Osiel
Job Details:
11/28/2023
"need seal system - compressor, evap assembly & filter drier ; saved tckt"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Friendswood, TX 77546
chris
Job Details:
11/28/2023
Replaced faulty control. Unit is now working as intended
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Houston, TX 77070
Osiel
Job Details:
11/28/2023
installed heater thermistor and evap motor
We serviced a
WHIRLPOOL DRYER
Model MED4500MW0
Near Richmond, TX 77407
raul
Job Details:
11/28/2023
"Will need heater, thermal cut off, thermostat fix, thermal fuse ; ordrng 1 279838 (Heater) and 2 W10900067 (Thermal cut off)s and 1 Wp3387134 (Thermostat fix) and 2 Wp3392519 (Thermal fuse)s"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HC1
Near Richmond, TX 77407
raul
Job Details:
11/28/2023
Upon arrival customer didn't have a video of noise available. I checked for error codes and there was none. I ran diagnostic cycle and there was no noise. I called techline to document SR 7737889532
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Katy, TX 77494
raul
Job Details:
11/28/2023
Replaced drum
We serviced a
MAYTAG DRYER
Model MED6500MBK0
Near Sugar Land, TX 77498
roosevelt
Job Details:
11/28/2023
checked and pluged harness back into control
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Houston, TX 77092
Gary L
Job Details:
11/28/2023
Ordering parts ; ordrng 1 W11546935 (Ice maker)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Hockley, TX 77447
gary
Job Details:
11/28/2023
Unable to reach customer will need RS; saved tckt
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Crosby, TX 77532
ricky
Job Details:
11/28/2023
need harness and fuse; ordrng 1 w11344507 and 1 w11397505
We serviced a
WHIRLPOOL OVEN
Model JJW2830DP01
Near Magnolia, TX 77354
Josue
Job Details:
11/28/2023
"Needs new console asy. Spoke to Jennair for part to be expart (part number: W11236888) to customer. Customer has order number from jennair and will contact us to reschedule once part is in.Estimate: 149.95 service fee, 50 labor, 16.50 tax, 216.45 total. Customer paid service fee authorization #052710"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Houston, TX 77024
jerrell
Job Details:
11/28/2023
Called techline talked to Andrew 7737895176 to verify the ice maker is a bad one tech to follow up with upper management about part failure prior 90.; ordrng 1 W11546935 (Icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Houston, TX 77024
jerrell
Job Details:
11/28/2023
Adjust gasket all test normal
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near League City, TX 77573
donnie
Job Details:
11/28/2023
"Replaced wire harness, board, ui, rotor and stator.operations are correct now"
We serviced a
WHIRLPOOL FREEZER
Model WRF555SDFZ09
Near League City, TX 77573
donnie
Job Details:
11/28/2023
Replaced refrigerator light module
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Houston, TX 77024
jerrell
Job Details:
11/28/2023
Need to order; ordrng 1 W11210463 (Valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB09
Near Houston, TX 77014
Osiel
Job Details:
11/28/2023
"need to replace seal system - Compressor, evap & filter drier ; ordrng 1 w11562258 (Evaporator) and 1 w11582579 (Compressor)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Houston, TX 77068
Osiel
Job Details:
11/28/2023
"replaced gasket, spk mdl control board"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Houston, TX 77090
Osiel
Job Details:
11/28/2023
seal replacement ; O-emld tckt
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Houston, TX 77045
roosevelt
Job Details:
11/28/2023
this is a different issue 1st time out repaired loose wire on fr element this rr element is burnt out auth# is w19ir00dl1
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Fresno, TX 77545
roosevelt
Job Details:
11/28/2023
checked and reconnected loose connection
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Tomball, TX 77377
Josue
Job Details:
11/28/2023
Needs new timer. Ordering part.; ordrng 1 W11685947 (Timer)
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KPS0
Near Humble, TX 77339
leonard
Job Details:
11/28/2023
order part 2wgt; ordrng 1 W11460946 (pump/motor)
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15PHZS0
Near Houston, TX 77024
jerrell
Job Details:
11/28/2023
Replaced circulation pump all test normalR.hill1818@gmail.com; ordrng 1 W11566406 (Pump)
We serviced a
MAYTAG DRYER
Model MGDC215EW2
Near Houston, TX 77015
ricky
Job Details:
11/28/2023
"needs tmr, cust declined est"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ05
Near Tomball, TX 77375
Josue
Job Details:
11/28/2023
Replaced ice maker asy. Rebooted unit. Customer to monitor unit three days.
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Katy, TX 77450
martin
Job Details:
11/28/2023
Replaced parts and ran diagnostics all good now no codes present
We serviced a
KITCHENAID BUILT-IN M/W
Model KMBD104GSS01
Near Humble, TX 77346
leonard
Job Details:
11/28/2023
order part 2man 2wgt with Kayla; ordrng 1 W11685626 (latch kit) and 1 W11486764 (control board) and 1 W11486769 (control panel)
We serviced a
JENN-AIR REFRIGERATOR
Model JBSS42E22L00
Near Montgomery, TX 77316
gary
Job Details:
11/28/2023
"Ran diagnostics, cleared build up from ice container and customer advised on functions. Unit working as designed"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ
Near Galveston, TX 77550
donnie
Job Details:
11/28/2023
"Replaced filter head, module, bracket and core. Operations are correct now"
We serviced a
WHIRLPOOL ICE MACHINE
Model Kuid508hps01
Near Galveston, TX 77554
donnie
Job Details:
11/28/2023
Replaced auxiliary drain sump pump
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ
Near Galveston, TX 77551
donnie
Job Details:
11/28/2023
Replaced modules and switches
We serviced a
WHIRLPOOL DRYER
Model WED75HEFW1
Near Magnolia, TX 77354
Josue
Job Details:
11/28/2023
Repaired dryer. Ran ops. All operations are correct now. Customer aware they need to clean vents or warranty will not repair again.
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS05
Near Houston, TX 77345
leonard
Job Details:
11/28/2023
cleared debris from middle burner orfice and checked all operations. ck ok
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Cypress, TX 77433
gary
Job Details:
11/28/2023
Replaced damaged oven seal once more and customer advised on functions. Customer to monitor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHV00
Near Houston, TX 77076
Gary L
Job Details:
11/28/2023
Ordering parts ; ordrng 1 W11575001 (3 way valve) and 1 W11548259 (Condenser)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMB0
Near New Caney, TX 77357
leonard
Job Details:
11/28/2023
replaced broken mounting brackets and re-leveled unit and checked operations. ck ok; used 2 8269145 (BRCKTMTG) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near New Caney, TX 77357
leonard
Job Details:
11/28/2023
replaced shorted control board and spark module and burner switch harness and checked operations. ck ok
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX505EBS1
Near Houston, TX 77339
leonard
Job Details:
11/28/2023
replaced leaky drain pump and cleaned machine with ice machine cleaner and checked operations. ck ok; used 1 1901A (PUMP) from stock
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near Hockley, TX 77447
gary
Job Details:
11/28/2023
"Per customer, will need RS; O-emld tckt"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Pinehurst, TX 77362
gary
Job Details:
11/28/2023
"Replaced complete console and control assembly in unit, customer advised on monitoring. Checked ok at this time"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Magnolia, TX 77354
gary
Job Details:
11/28/2023
Replaced complete Icemaker assembly in unit. All functions checked ok at this time
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS05
Near Hockley, TX 77447
gary
Job Details:
11/28/2023
Replaced complete filter housing and valve assembly in unit. All functions checked ok at this time
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Houston, TX 77018
Louis R
Job Details:
11/28/2023
Found bad gearcase; ordrng 1 W11454372 (Gearcase) and 1 W11497303 (Motor) and 1 W10721967 (Cam) and 1 W11481722 (Shifter) and 1 W11428524 (Capacitor)
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Shenandoah, TX 77380
Josue
Job Details:
11/28/2023
Uninstalled and reinstalled stacked unit from closet for repairs. Ran diagnostics. All operations are correct. Customer aware all sounds are normal.Authorization: W19J650NL2
We serviced a
KITCHENAID VENTHOOD
Model KVWB606DSS3
Near The Woodlands, TX 77375
Josue
Job Details:
11/28/2023
Returning parts not used. Repaired leds. All operations are correct now. Customer approved.
We serviced a
AMANA REFRIGERATOR
Model AQC0902GRW
Near Missouri City, TX 77489
roosevelt
Job Details:
11/28/2023
broken door and part is no longer available per danielle to close out call
We serviced a
WHIRLPOOL FREEZER
Model KBFN502ESS02
Near Houston, TX 77027
jerrell
Job Details:
11/28/2023
Need to order; ordrng 1 W11553229 (Evaporator) and 1 W10832994 (Compressor) and 1 W10915406 (Evaporator heads)
We serviced a
WHIRLPOOL WASHER
Model KCGS550ESS01
Near Katy, TX 77494
martin
Job Details:
11/28/2023
Needs manifold ; ordrng 1 W10682072 (Manifold)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Katy, TX 77494
martin
Job Details:
11/28/2023
Ran diagnostics and found freezer fan and fridge damper motor non responsive Will order both ; ordrng 1 WPW10479155 (Damper motor) and 1 W11224591 (Freezer fan) and 1 W11224256 (Control board) and 1 W11387387 (UI)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ2
Near Brookshire, TX 77423
martin
Job Details:
11/28/2023
Replaced control and panel
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Katy, TX 77494
raul
Job Details:
11/28/2023
Upon arrival unit was in maintenance shop. Replaced pump and motor assembly
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ2
Near Brookshire, TX 77423
martin
Job Details:
11/28/2023
Ran diagnostics all good no codesCustomer not using rinse aid Advised on maintaining rinse aid full going forward Unit is working g as designed