Need to be on a 30 amp breaker at least for the unit to operate properly per Jonathan at techline file number 7740695548.

Found freezer door sagging and causing ice to collect in freezer. Adjusted freezer door and reset temperature control

Ordering parts ; ordrng 1 Wpw10479155 (Damper control)

Ordering parts ; ordrng 1 Wpw10200659 (Control) and 1 Wp2306010 (Thermistor) and 1 Wp2188820 (Thermistor)

Needs freezer foor; ordrng 1 W10800816 (Frz door)

"Sometimes unit drains and sometimes it doesnt. Customer cleaned out air gap and drain hose. Drain pump was changed. If customer calls back, order control."

Ordering parts; ordrng 2 W11598119 (Blower)s and 1 W11448962 (Control)

Ordering parts ; ordrng 1 W11621180 (Control) and 1 W11195971 (Stator)

Replaced wire kit . Operations are correct now

Replaced panel and main board

Reconnected valve and checked all function

Upon arrival and after replacing the parts the unit is no longer bouncing and is now working as designed.

"replaced control board and dispenser - ran diagnostics to test dispenser door operation, working as design"

Replaced faulty pan. Unit is now working as intended no issues at this time

Found that there was a logic error in the user interface that caused the unit to turn off the cooling to the unit at the user interface. Since then unit has been keeping temperatures around 27 degrees. Ordering user interface and damper assembly ; ordrng 1 W11579559 (User interface) and 1 WPW10479155 (Damper assembly)

Part order for 1901A drain pump for unit turning off power of ice machine.; ordrng 1 1901a (Drain pump)

"Ran diagnostics, replaced damaged panel in unit. All functions checked ok"

"Ran diagnostics, corrected issues with left hand hinge in unit. All functions checked ok"

Installed control all tested normal.

Replaced faulty burner. All unit functions now checked ok

Assistant DW installed parts. Ran unit afterward; working as designed.

Reported to techline ordering W11755243 c clamp.per techline suggestion ; ordrng 2 W11755243 (C clamps)s

changed out filter unit is correct now

je to order parts;

"Upon arrival I replaced the two water valves, after replacing them and testing the washer, it is now going through all the cycles and washing."

Replaced all LED modules in fresh food and freezer sections. Unit checks ok. Assisted by Tech JP

Wrong door reordering door; ordrng 1 W10815668 (Door)

"Ran diagnostics, low water pressure into reservoir. Removed filter operations are correct."

Checked unit and adjusted loose connection at bin thermistor. Ran diagnostic test cycle and unit checks ok. Advised customer to run a clean cycle and add a water filter.

Checked unit and replaced stretched belt. Ran auto and manual test cycles and unit checks ok.; used 1 W11239857 (BELT) from stock

Checked unit and replaced cracked blower wheel and motor. Ran test cycle and unit checks ok.

checked unit out at this point unit has good temps unit checked out

"Replaced faulty rollers, elements and idler pulley. Unit is now working as intended no issues at this time."

Had to make minor adjustments to the flame tube. Unit is now working as intended. No issues at this time. Tested unit for gas at the oven exhaust. No gas found after repair. Tested unit for 6heating cycles

Replaced pump and motor ran unit after. working as designed.

Found loose connection at control. Reinstalled loose connection. Unit is now working as intended no leaks at this time

Upon arrival and after diagnosing I noticed the outlet was not powered. I then checked the breaker box and found a tripped breaker. Once flipped back on the unit ran and functioned as designed. I advised if it was to happen again to contact an electrician to take a look at the outlet and breaker.

Upon arrival and after diagnosing I noticed the ice dispenser solenoid was not being activated and the motor was moving slow. Will order parts ; ordrng 1 WP2152713 (SOLENOID) and 1 W11671282 (MOTOR) and 1 WPW10558423 (ICE CONTAINER) and 1 W11676779 (DISPENSER HARNESS)

Found faulty control and magnetron part order. Unit was giving f1 e5 error ; ordrng 1 W11578959 (Magnetron) and 1 W11325786 (Control)

Order parts reschedule with customer. Gearcase is seeping a small amount of oil on top side. Advised customer not to use unit until gearcase has been replaced.3wgt; ordrng 1 W11449840 (GEARCASE)

checked unit out fridge door is about 1/8 to 3/16 out from frezzer door let cust know i can put permagum behind gasket to level doors cust not happy called tec line talked with cris he told me all we could doo is put permugum behind door gascket cust not happy that a little frost on im bin cust also has 3 big boxes right under ther frost is from open and closing door moister getting in from that unit checked out ref 7740695517 at this point unit checked out cust told me to get the f*** out of my house you are being recorded

Need compressor for refrigerator ; ordrng 1 W11370574 (Compressor)

upon arrival went into diagnostics water not coming in and motor not spinning also need new float switch customer not moving forward.

Upon arrival unit drains all the time ordering control; ordrng 1 W11607637 (Control)

Upon arrival I inspected the inverter box and condenser fan. ; ordrng 1 W11087200 (Inverter box) and 1 W11127829 (Condenser fan) and 1 W10758093 (Condenser) and 1 WPW10406719 (Shroud)

"Upon arrival I removed console as I removed it I saw the panel connection disconnected, I just reconnected the wire to the control board and now it is working as designed."

Error codes in diagnostics f4 e3 and f7 e1; ordrng 1 W11613479 (Motor/sump) and 1 W11683652 (Board) and 1 W10518384 (Heater)

"Part order for control, and console due to panel not staying on properly.; ordrng 1 W10911471 (Control) and 1 W10905153 (Console)"

Found faulty manifold. Part order ; ordrng 1 W11509597 (Manifold)

"Upon arrival i replaced pump n motor, after replacing the part the pump n motor is now working as designed."

Ran diagnostic ordering replacement control board and ui; ordrng 1 W11649136 (Control-elec) and 1 W11659257 (Console)

Techline suggestion using lint ball to get more tumbling of clothes or using time dry cycle. sr7740698625.

RS for AM on Friday ; O-emld tckt

Assisted Clayton with repair

"Ran diagnostics, removed interference with float switch in unit. Reset controls all functions checked ok"

Closing ticket

replaced broken wire harness and shorted control board and ran test cycle. test ok

order parts 2wgt; ordrng 1 W11658402 (door slides) and 1 W11396033 (freezer light switch)

replaced stripped rotor screw and ran test cycle. test ok; used 1 W10752189 (SCREW) from stock

Found damaged door. ; ordrng 1 Lw10912313 (Fresh food door)

Fixed gapped door seal.

"Auth# W1D4Ti0NL2 replaced bad fan, control & turn motor."

"Ran diagnostics, ordering replacement freezer Icemaker assembly ; ordrng 1 W11578780 (Icemaker)"

"Ran diagnostics, replaced faulty fill valve assembly in unit. All functions checked ok at this time"

order parts 2wgt-some parts may not be available; ordrng 1 W10200518 (drain pump asm) and 1 WP6-917642 (wash arm-) and 1 WP99002654 (nut) and 1 99003341 (wash motor seal kit) and 1 99002660 (screw) and 1 99002677 (outlet) and 1 99003430 (motor asm w/o seal) and 1 WPW10166788 (filter-plt) and 2 99002653 (radiant sheild bracket)s and 1 99002964 (dishrack)

Checked unit and repaired loose connection at thermal cut off. Ran test cycle and unit checks ok and has normal operations.

Diagnosed unit and found unit working fine at the time of service unit checks ok

Diagnosed unit and found shorted lamp ordered part; ordrng 1 W11470191 (Lamp)

Diagnosed unit and ; ordrng 1 W11556520 (Control board) and 1 W11346074 (Thermostat)

Leaking valve ordered; ordrng 1 W11043013 (Valve)

Check and remove debris from P trap and clear drain and all function worked

order parts 2wgt; ordrng 1 W11632700 (console) and 1 W11683137 (control board) and 1 W11535094 (water inlet assy.)

Removed ground wire. Set oven to bake at 500 degrees for about an hour reattached ground wire and tested

Removed ground wire. Set oven to bake at 500 degrees for about an hour. Reattached ground wire and tested

Removed and replaced broil and bake element. Checked operation and function

"per techline i replaced lower harness, control and tub - working as normal"

replaced broken encoder assy. and checked operations. ck ok; used 1 W11627521 (encoder assy) from stock

checked unit and gave estimate for repair. customer will contact customer service for assistance and will call back if wants repaired. do not order part yet. if repair is approved will need 2man 2wgt; ordrng 1 W11593330 (freezer door)

"I ran a diagnostic and unit had error codes of out off balance loads and too much soap, the unit went through fine on the auto test, I tried to explain to the customer on how to use the unit correctly and that the unit was working as it's designed, customer said that's impossible because it's started with huge load and know it goes out of balance with small loads or any, I asked them to bring some towels to see how the unit worked with a heavy load, they said I had to see on how they use it, and they didn't have towels and I said to bring whatever they want to show me whatever they wanted, so he brought all mixed loads, even after I explained to them they can not mix materials, the customer loaded the way they wanted and ran a quick load, and unit went fine, and when the load finished the customer said that I had to wash another one with a heavy load, I explained to customer I gave him the opportunity to bring whatever he wanted to prove his point, so I refer him to contact customer service after I documented with with tech line and they said it's a user care, and also after they didn't want to listen to anything, the Miss in the background was saying if she has to separate every single thing it would take her for ever to finish she was not going to do that .File#. 7740696861"

Upon arrival i diagnosed unit. After inspection rt rear element and rt rear infinite switch are bad will need to be replaced. I gave customer quote for repairs. Customer will contact office if they continue with repairs.

replaced all parts

Replace parts unit is now cooling correctly

Replace parts put unit in normal wash cycle unit tested properly

Replace part unit tested properly

part order 2 man 3 wait with je; ordrng 1 w11580057 (compresser) and 1 w11546692 (evap) and 1 w12345678 (r600) and 1 w87654321 (nitgergen)

Customer drain hose tapping the wall durning spin cycle unit checks ok

Replace control unit tested properly

Do not order until approved; ordrng 1 W11261167 (Appliance manager) and 1 W11248652 (Blower)

"Replaced damaged ice maker and motor, checked operation ok and left old parts with customer"

Installed motor switch assembly and checked operation of unit ok

Diagnosed unit and found shorted heater ordered part; ordrng 1 W11650662 (Heater)

Diagnosed unit and found broken lower harness ordered part; ordrng 1 W11335100 (Lower harness)

Went into diagnostics unit wont stop draining ordering parts; ordrng 1 W11607637 (Control) and 1 W11481722 (Actuator) and 1 W10721967 (Cam)

Order parts ; ordrng 1 W11618916 (Control) and 1 W10909685 (Fuse) and 1 Wp8577274 (Thermistor) and 1 Wp8557403 (Stat) and 1 280148 (Cut off)

Upon arrival unit wont stop draining ordering parts; ordrng 1 W11607637 (Control)

Adjusted fan motor and fan unit sounds and works as designed

Upon arrival no cool on both sections needs sealed system ; ordrng 1 W10233960 (Compressor) and 2 Wpw10143759 (Dryers)s and 1 Wp2188823 (Evap)

Control will not go into diagnostics ; ordrng 1 W11380144 (Ui) and 1 W11380175 (Appl mgr)

replaced faulty bin thermostat and checked operations. ck ok

#7740632735 closing out for trip and diagnostics.