We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Cypress, TX 77429
kayla
Job Details: 04/25/2023
Customer no longer needs service. Closing ticket out for service. Customer to return door to whirlpool.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB09
Near League City, TX 77573
Osiel
Job Details: 04/25/2023
Found faulty control panel part order no return date ; ordrng 1 W11476572 (Control board) and 1 W11393974 (Comp) and 1 Xxxxxx (Process tube)
We serviced a
KITCHENAID RANGE
Model KSEG950ESS0
Near Friendswood, TX 77546
Osiel
Job Details: 04/25/2023
7736258152 Customer complaint about feeling vibration in front of panel verified operation and advised Techline unit seems to be operating as intended
We serviced a
WHIRLPOOL MICROWAVE
Model AMV2307PFS07
Near Houston, TX 77049
levis
Job Details: 04/25/2023
order part; ordrng 1 w11544456 (control)
We serviced a
WHIRLPOOL REFIGERATOR
Model WRT138FFDW01
Near Spring, TX 77380
kayla
Job Details: 04/25/2023
"Compressor failed. Ordering parts. Two wgt, two tech with DO.. r600a; ordrng 2 W11109499 (Drier without dye)s and 1 W11635510 (Compressor) and 4 W11506619 (Process stub)s and 1 R600a (R600a)"
We serviced a
WHIRLPOOL WASHER
Model WFW9200S200
Near Baytown, TX 77521
Allen
Job Details: 04/25/2023
Part order. ; ordrng 1 WP8182862 (valve)
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near League City, TX 77573
chris
Job Details: 04/25/2023
Found that tristes belt causes belt to fall off of the idler pulley. Placed belt on pulley correctly. Unit is now working as intended
We serviced a
WHIRLPOOL VENTHOOD
Model UXT5530AAS3
Near Conroe, TX 77304
james
Job Details: 04/25/2023
Order parts reschedule with customer2wgt; ordrng 1 W10851619 (contrl-mtr)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25ETSS01
Near Houston, TX 77069
Gary L
Job Details: 04/25/2023
Ordering parts ; ordrng 1 W10874836 (End cap)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Spring, TX 77373
Gary L
Job Details: 04/25/2023
Found door not closing properly. Also food blocking air return in freezer. Adjusted freezer door and cleaned condenser coil. Checked operation
We serviced a
WHIRLPOOL OVEN
Model KEBS109BSS01
Near Spring, TX 77379
Gary L
Job Details: 04/25/2023
Found open fuse. Removed and replaced fuse behind control panel. Checked operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDW01
Near Spring, TX 77380
kayla
Job Details: 04/25/2023
Infrared thermometer read 13 degrees Fahrenheit ordering parts. ; ordrng 1 W11666427 (Ctrl box) and 1 W11438736 (Thermistor)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Pearland, TX 77581
chris
Job Details: 04/25/2023
Found faulty bottom trim and oven sensor part order ; ordrng 1 W11620704 (Outer glass) and 1 WPW10181986 (Oven sensor)
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LZ2
Near Houston, TX 77062
chris
Job Details: 04/25/2023
Replaced faulty switch. Unit is now working as intended
We serviced a
AMANA DRYER
Model NED5800HW0
Near Houston, TX 77034
Osiel
Job Details: 04/25/2023
Found faulty control panel part order no return date ; ordrng 1 W11378950 (Control panel)
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Seabrook, TX 77586
Osiel
Job Details: 04/25/2023
Customer cancelled at door
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSC48QVS04
Near San Leon, TX 77539
Osiel
Job Details: 04/25/2023
Found faulty ice dispenser motor not closing damper door replaced damper motor unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQ859CNKZ
Near Arcola, TX 77583
derrick
Job Details: 04/25/2023
Consumer lives in a new subdivision where the water pressure constantly drops causing water tube to freeze. Advised consumer to shut off ice maker when they notice very low water pressure
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Sugar Land, TX 77479
roosevelt
Job Details: 04/25/2023
bad pump and motor dl auth# is; ordrng 1 w11416362 (pump and motor)
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HB07
Near Humble, TX 77396
donnie
Job Details: 04/25/2023
"Replaced door cam assy, door and filter blower. Operations are correct now ; used 1 W10422269 (Filter noise) from stock"
We serviced a
WHIRLPOOL WASHER
Model LSB6000PQ2
Near Crosby, TX 77532
Allen
Job Details: 04/25/2023
Assisted tech replacing tub and basket ops normal on testing found no further leaks at this time advised customer to monitor unit for any further issue because of age and deterioration of unit
We serviced a
WHIRLPOOL COOK TOP
Model KCGC506JSS00
Near Manvel, TX 77583
derrick
Job Details: 04/25/2023
Regulator installed in reverse. Builder correcting installation
We serviced a
WHIRLPOOL COOKTOP
Model JED3430GB01
Near Sugar Land, TX 77479
roosevelt
Job Details: 04/25/2023
part was broken dl auth; ordrng 1 w11476176 (cook top) and 1 W11091955 (trim-cktop) and 5 w11568604 (grommet)s and 5 w11447840 (grommet)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM0B
Near Richmond, TX 77406
raul
Job Details: 04/25/2023
Needs ice maker; ordrng 1 W11359448 (Ice Maker)
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JW1
Near Spring, TX 77380
kayla
Job Details: 04/25/2023
We serviced a
WHIRLPOOL REFIGERATOR
Model WRB322DMBM00
Near Sugar Land, TX 77478
roosevelt
Job Details: 04/25/2023
bad evap. harness; ordrng 1 WPW10290745 (harns-wire)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Missouri City, TX 77459
roosevelt
Job Details: 04/25/2023
checked and didnt find any leaks all function ok
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW
Near Sugar Land, TX 77498
roosevelt
Job Details: 04/25/2023
bad drian pump blew control out; ordrng 1 w11543997 (control) and 1 w11399437 (drian pump)
We serviced a
JENN-AIR MICROWAVE
Model JMC7000ADB
Near Stafford, TX 77477
roosevelt
Job Details: 04/25/2023
checked and bad control and nla
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Stafford, TX 77477
roosevelt
Job Details: 04/25/2023
bad gearcase dl auth# is tpb09245l2.0; ordrng 1 W10915700 (stator) and 1 W10754448 (clutch) and 1 W10734521 (slider) and 1 w11449841 (gearcase)
We serviced a
JENN-AIR DISHWASHER
Model JDTSS244GP0
Near League City, TX 77573
chris
Job Details: 04/25/2023
Replaced faulty pump and motor assembly. Unit is now working as intended no leaks at this time
We serviced a
JENNAIR COOKTOP
Model JGD8348CDP17
Near Montgomery, TX 77316
gary
Job Details: 04/25/2023
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Conroe, TX 77304
james
Job Details: 04/25/2023
"Checked unit and replaced weak start device and capacitor. Unit checks ok and is cooling.; used 1 WPW10197428 (STARTDEV), and 1 WPW10350564 (CAPACITOR) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Montgomery, TX 77356
james
Job Details: 04/25/2023
Checked unit and replaced misformed upper spray arm and manifiol. Ran test cycle and unit checks ok and no leaks detected.
We serviced a
JENN-AIR REFRIGERATOR
Model JS42PPDUDB14
Near Montgomery, TX 77316
gary
Job Details: 04/25/2023
We serviced a
WHIRLPOOL OVEN
Model WFG975H0HZ2
Near Richmond, TX 77406
raul
Job Details: 04/25/2023
Replaced dsi control board
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB09
Near Houston, TX 77016
Gary L
Job Details: 04/25/2023
Ordering parts ; ordrng 1 W11123941 (Switch)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Spring, TX 77373
donnie
Job Details: 04/25/2023
Replaced washer motor assy operations are correct now
We serviced a
WHIRLPOOL DRYER
Model MED6230HW2
Near Montgomery, TX 77316
james
Job Details: 04/25/2023
Checked unit and replaced noisy idler wheel and worn supports. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Webster, TX 77598
chris
Job Details: 04/25/2023
Replaced warped door. Unit is now working as intended no leaks at this time
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Rosharon, TX 77583
derrick
Job Details: 04/25/2023
Motor ordered by Amanda; saved tckt
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS3
Near Katy, TX 77494
martin
Job Details: 04/25/2023
Replaced parts list Heating properly now
We serviced a
MAYTAG WASHER
Model MHW6630HC3
Near Humble, TX 77396
leonard
Job Details: 04/25/2023
order part 2wgt; ordrng 1 W11314648 (bellow)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Roman Forest, TX 77357
leonard
Job Details: 04/25/2023
replaced broken icemaker and ran test cycle. test ok; used 1 W11546935 (ICEMAKER) from stock
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW3
Near New Caney, TX 77357
leonard
Job Details: 04/25/2023
checked unit and found gearcase leaking oil. gave estimate for repair. customer declines repair but will call back if decides to repair. do not order parts yet; ordrng 1 W11393685 (gearcase) and 1 W11550891 (agitator) and 1 W11195971 (stator) and 1 W11260238 (rotor) and 1 W10734521 (slider)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Houston, TX 77024
jerrell
Job Details: 04/25/2023
Recalibrated the measure fill ran test all operations normal.
We serviced a
JENN-AIR REFRIGERATOR
Model JSC23C9EEM00
Near Houston, TX 77079
jerrell
Job Details: 04/25/2023
Need to order; ordrng 1 W10873791 (ICEMAKER)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Houston, TX 77077
jerrell
Job Details: 04/25/2023
Need to order; ordrng 2 W11456682 (Gasket)s
We serviced a
WHIRLPOOL RANGE
Model JGRP430HLOO
Near Richmond, TX 77406
raul
Job Details: 04/25/2023
Replaced controls
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS
Near Spring, TX 77386
donnie
Job Details: 04/25/2023
"Called tech line from home, volts 123, amps in run cycle 1.4 amps. Defrost amps 4.1 ran diagnostics again in every aspect of operations, unit never kicked breaker and reading were correct per tech line. Operations are correct per tech line Bruce. Customer has household electrical issues. Bill customer and keep billing every time they want bust verify unit. It kicks the breaker per customer every two weeks or so."
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS20
Near Spring, TX 77381
kayla
Job Details: 04/25/2023
Customer was using accessories from MW while trying to heat a cup of milk Explained to customer use and care guide. Ran tests with only a cup of water on top of turntable. .. all operations are correct. Customer to follow instructions.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS01
Near Atascocita, TX 77346
leonard
Job Details: 04/24/2023
replaced restricted filter drier again and ran 20 minute vacumn on system and recharged system. system still had moisture restriction. called Tech line and they had us pressure system up with nitrogen for 15 miuntes and system still had slow leak and again had restriction. Austi at Tech line advised he will turn over to product review. SR#7736251629; used 1 WPW10143759 (DRIERUV) from stock
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Porter, TX 77365
leonard
Job Details: 04/24/2023
"replaced broken surface lamp and holder and checked operations. ck ok; used 1 W10210871 (HOUSNGLMP), and 1 8206232A (BULBLIGHT) from stock"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Houston, TX 77019
levis
Job Details: 04/24/2023
checked unit reinstalled the door on the unit and checked operation
We serviced a
WHIRLPOOL OVEN
Model WFC150M0JW0
Near Spring, TX 77380
Gary L
Job Details: 04/24/2023
Found wires shorted at terminal block. Unit is out of warranty ; ordrng 1 W11616884 (Harness)
We serviced a
WHIRLPOOL DIHWASHER
Model WD540HAMZ0
Near Missouri City, TX 77545
roosevelt
Job Details: 04/24/2023
checked and heater worked and customer needs to use some rinse aid and let water get hot before starting
We serviced a
WHIRLPOOL ICEMACHINE
Model KUIX535HPS00
Near Montgomery, TX 77356
james
Job Details: 04/24/2023
Customer advised unit is now operating normal and will monitor unit.
We serviced a
WHIRLPOOL DIHWASHER
Model WD540HAMZ0
Near Missouri City, TX 77545
roosevelt
Job Details: 04/24/2023
checked and heater worked and customer needs to use some rinse aid and let water get hot before starting
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near La Marque, TX 77568
Osiel
Job Details: 04/24/2023
Order control ; ordrng 1 W11577997 (Control board)
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near League City, TX 77573
Osiel
Job Details: 04/24/2023
Found faulty sensor harness part order no return date ; ordrng 1 W11496634 (Control board) and 1 W10298258 (Wire harness)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near League City, TX 77573
Osiel
Job Details: 04/24/2023
Unit seemed to be cooling as intended advised customer to call back if issue happens
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Dickinson, TX 77539
Osiel
Job Details: 04/24/2023
Replaced door unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Santa Fe, TX 77510
Osiel
Job Details: 04/24/2023
Found broken belt replaced belt unit is working as intended no issues found at this time ; used 1 341241 (Belt) from stock
We serviced a
WHIRLPOOL RANGE
Model WEES15S0LS2
Near La Marque, TX 77568
Osiel
Job Details: 04/24/2023
Found loose connection @ control board readjusted connection unit is working as intended no issues found at this time
We serviced a
JENNAIR RANGE
Model JDRP548HL00
Near Jersey Village, TX 77040
jerrell
Job Details: 04/24/2023
Need to order ; ordrng 1 W10859573 (SENSOR) and 4 W11563568 (RACK-OVEN)s and 2 W11319673 (BURNR-HEAD)s
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Houston, TX 77016
Gary L
Job Details: 04/24/2023
Found wire broken at drain pump. Repaired wire at drain pump and checked operation
We serviced a
WHIRLPOOL RANGE
Model WEG515S0LS1
Near Shenandoah, TX 77380
kayla
Job Details: 04/24/2023
"Per builder, unit is working now. Returning parts. Closing ticket out for service."
We serviced a
IKEA REFRIGERATOR
Model IX6HHEXDSM03
Near Houston, TX 77043
jerrell
Job Details: 04/24/2023
Need to order ; ordrng 1 W10884390 (Icemaker) and 1 WPW10420083 (Valve)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Galveston, TX 77554
dadrick
Job Details: 04/24/2023
order parts; ordrng 1 WPW10341329 (water valve) and 1 W11658802 (ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Humble, TX 77396
donnie
Job Details: 04/24/2023
Unit leaking from ice maker ; ordrng 1 W11645245 (Valve) and 1 W11645360 (Fill chute) and 1 W11546935 (Ice maker)
We serviced a
KITCHEN AID DOWNDRAFT
Model KSEG950ESS1
Near Galveston, TX 77554
dadrick
Job Details: 04/24/2023
order part; ordrng 1 w10915815 (cnntrl pnl)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Porter, TX 77365
leonard
Job Details: 04/24/2023
rebooted control board and ran test cycle. test ok
We serviced a
MAYTAG DRYER
Model MGD7230HW3
Near Porter, TX 77365
leonard
Job Details: 04/24/2023
checked unit and found gas leak on hose plumbing shut off valve and took picture of leak detector bubbles advised customer to call plumber to get shut off valve replaced. all other dryer connections checked ok with no gas leak and all operations. ck ok
We serviced a
KITCHENAID RANGE
Model KFGG500ESS3
Near Houston, TX 77044
donnie
Job Details: 04/24/2023
Replaced oven sensor. Operations are correct now
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS
Near Spring, TX 77389
Gary L
Job Details: 04/24/2023
Found water filter jammed in housing. Removed and reinstalled water filter. Checked operation
We serviced a
WHIRLPOOL1299] REFRIGERATOR
Model WRS571CIHZ
Near Houston, TX 77073
Gary L
Job Details: 04/24/2023
Found water supply line restricted in back of refrigerator. Adjusted water line and cycled ice maker. Unit is fine
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Spring, TX 77379
Gary L
Job Details: 04/24/2023
Removed and replaced vent assembly. Checked operation
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Arcola, TX 77583
roosevelt
Job Details: 04/24/2023
bad pump and motor; ordrng 1 W11085683 (pump&motor)
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Missouri City, TX 77545
roosevelt
Job Details: 04/24/2023
checked and all function worked and heated
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM0
Near Houston, TX 77004
levis
Job Details: 04/24/2023
checked unit reconnected the power cord to the wall plug and checked operation
We serviced a
KITCHENAID BUILT-IN M/W
Model KMBD104GSS01
Near Richmond, TX 77406
raul
Job Details: 04/24/2023
Will need console; ordrng 1 W11486769 (Console)
We serviced a
JENN-AIR RANGE
Model JGRP548HL01
Near Houston, TX 77079
jerrell
Job Details: 04/24/2023
"The hinge issue cannot be corrected,the door is within spec and is operating properly."
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Spring, TX 77381
Gary L
Job Details: 04/24/2023
Found motor getting hot and shutting off. Removed and replaced motor. Checked operation
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Texas City, TX 77590
Osiel
Job Details: 04/24/2023
Could not replicate issue recalibrated unit and reset error codes unit is working as intended no issues found at this time
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Dickinson, TX 77539
Osiel
Job Details: 04/24/2023
Also found warped drain pan order along with other parts ; ordrng 1 W10525237 (Drain pan)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB09
Near Houston, TX 77078
donnie
Job Details: 04/24/2023
Replaced refrigerator door gasket.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Sugar Land, TX 77479
roosevelt
Job Details: 04/24/2023
checked and removed filter for customer
We serviced a
JENNAIR REFRIGERATOR
Model JS48PPDUDE01
Near Richmond, TX 77406
raul
Job Details: 04/24/2023
Upon arrival unit had ice. I asked customer what was wrong with it. And she mentioned that ice container was stuck. I got it out and clear ice block of ice. Unit is working as Intended.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Richmond, TX 77406
raul
Job Details: 04/24/2023
Will need control board and encoder; ordrng 1 W11556725 (Control board) and 1 W11481116 (Console encoder)
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Houston, TX 77019
levis
Job Details: 04/24/2023
replaced broken drive belt; used 1 661570V (BELT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Sugar Land, TX 77479
derrick
Job Details: 04/24/2023
Replaced drier and checked operation ok; used 1 W10843121 (Drier) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Sugar Land, TX 77478
roosevelt
Job Details: 04/24/2023
replaced heater; used 1 W11537778 (HEATER) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Conroe, TX 77384
james
Job Details: 04/24/2023
Checked unit and replaced misformed control panel. Unit checks ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Conroe, TX 77384
james
Job Details: 04/24/2023
Checked unit and replaced heater element per sp w11540964. Ran auto test cycle and unit checks ok and no leaks detected.Use authorization # s17304; used 1 W11537778 (HEATER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WUI95X15HZ01
Near Conroe, TX 77384
james
Job Details: 04/24/2023
Checked unit and replaced shorted external drain pump assembly. Ran test cycle and unit checks ok and no leaks detected.; used 1 1901A (PUMP) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Shenandoah, TX 77384
james
Job Details: 04/24/2023
Checke dunit and repaired loose connection at heater element. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Shenandoah, TX 77384
james
Job Details: 04/24/2023
Checked unit and removed debris from drain pump. Ran test cycle and unit checks ok and no leaks detected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Missouri City, TX 77459
roosevelt
Job Details: 04/24/2023
broken wire on mullion; ordrng 1 w11455378 (mullion)
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Houston, TX 77053
roosevelt
Job Details: 04/24/2023
checked and tighting loose bolt on cam and all function ok
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Richmond, TX 77407
raul
Job Details: 04/24/2023
Unit is working as intended