"Upon arrival and after diagnosing, I noticed an F7E1 error code. Will need parts. ; ordrng 1 W11481722 (ACTUATOR) and 1 W11395618 (CAPACITOR) and 1 W10721967 (CAM) and 1 W11026785 (MOTOR) and 1 W11643701 (HARNESS) and 1 W11740022 (CONTROL BOARD)"

"Upon arrival and after diagnosing, I noticed that the unit was off by 20?. I reset the control panel and calibrated the unit 20? higher. I then ran the unit in a baking cycle and the unit is now heating properly as designed reaching 350?."

Checked unit to find a fault code for overloading cleared code and checked operations unit is working as designed

Check unit to find all operations working as designed on arrival there is no issues with none of the igniters. All igniters are working as designed customer was informed that she needs to turn igniters to the off position for them to cut off and stop clicking. There is no issues with igniters.

Check unit to find customer has major blockage inside of exhaust hose that was crushed in numerous of places due to gas valve sticking out forcing dentures in exhaust hose. Customer was shown the damaged exhaust hose and technician ran exhaust airflow test with hose and without hose unit passed without hose she was informed of replacing damaged exhaust hose unit is working as designed

Replace broken belt unit is OK

"Replaced broken, strike and checked operations unit is OK ; used 1 W11457841 (Strike) from stock"

found and replaced shorted cnt and cycled; used 1 w11603810 (cnt) from stock

found and cleared valve screens and cycled

"I ran a diagnostic and no problem found unit went through fine on the auto test, the problem is the breaker I showed it to the customer and referred them to get an electrician, unit checked ok"

Checked unit and console is not working ; ordrng 1 W11378949 (Console)

Checked unit for error codes and cleared F0E3 for overload. Checked basket and suspension and checks ok. Ran manual test cycles and auto test cycle and unit has normal operations. Talked to Andrew at Tech Line and reported findings and he advised this is a loading issue. Advised customer of proper loading of unit. Tech Line issued SR# 7741860867

"Floor cracked in multiple areas in the kitchen floor prior to starting, and pictures uploaded. Removed old compressor and drier and replaced with the new ones. Fixed freon leak in evaporator coil and charged unit. Unit coolingSr#k1ee1v1nl1.5"

"this is a gas range and should not have an F9E0 error. ran diag. F3E0. unit needs control, and sensor. SEND PARTS TO ORIGINAL TECH.; ordrng 1 W11764615 (control) and 1 WPW10181986 (sensor)"

Order part ; ordrng 1 W11446726 (UI)

Order part reschedule with customer. Pressure sensor fault.; ordrng 1 W11607637 (CNTRL-ELEC)

Order parts reschedule with customer; ordrng 1 W11700250 (ICEMAKER)

Need approval for parts and 2x labor. Order parts and reschedule with customer upon approval.2 man w/ JP3wgt; ordrng 1 WPW10218037 (evaporator) and 1 WP2313624 (CONDENSER) and 1 W11735041 (COMPRESSOR) and 1 WPW10534030 (valve-gas) and 1 W10843121 (filter dryer) and 1 w12345678 (R134 kit)

Replaced faulty element. Unit is now working as intended no issues at this time

Found that smell and smoke was due to items in the drip tray. Instructed customer to empty tray. Unit is now working as intended

Assisted tech JW.

Replaced shorted panel and board unit checks ok

Replaced shorted lamp unit checks ok

Diagnosed unit and found shorted control board ordered; ordrng 1 W11608056 (Control board)

Diagnosed unit and found shorted drain pump ordered part; ordrng 1 W11458345 (Drain pump)

"Arrived at customer home and found washing machine on top of a furniture dolly not on the floor, uploaded picture for documentation Replaced control board and when done customer asked if i had checked it, I advised I could NOT recalibrate washer as it was not on the floor correctly and therefore calibration would not be correct. Customer seemed upset. I stated if they can put on floor I could recalibrate it, they asked if I could help bring down from dolly I advised I could not for liability purposes. Customer seemed upset again. She they proceeded to ask to see the old control board which I showed her, she this looks new and did nopt believe that I had installed it, distrusting me and questioning my work ethic and integrity of work. I proceeded to remove the control panel for customer to see and compare old n new boards. She took plenty of pictures. I advised she could take all the pictures she would like but policy stated I bring packj the controil board with me. Put evry back for 2nd time, recalibrated and customer present the entire time so she caould see the work was actually being done Called Trade team to document: Customer upset that I did not leave control board behind SR# 7739769199"

"Inspected ice maker and found it non responsive not able to reset, will order new one Inspected water filter and found it to be the wrong filter for this model fridge and was stuck, lodged inside without beign able to remove, will need to replace whole filter housingAdvised customer, once repairs are complete to purchase recommended certified filter for this model number ; ordrng 1 W11162042 (Filter housing)"

"Found heavy food inside fridge and freezer not allowing for freezer door to close and seal properly. Showed customer findings. Also showed customer where the thermistors were located and advised to no block for proper temperature readings Found Ice container damaged, not able to remove with push button, the dispenser motor frozen and bottom freezer drawer fronts broken ; ordrng 1 W11452364 (Ice bin) and 1 W10822606 (Dispenser motor) and 2 W11452330 (Basket fronts)s"

"Replaced faulty control elec, all unit functions checked ok at this time"

Replaced faulty icemaker and air tower. All unit functions checked ok at this time

"Ran diagnostic, low water flow found prior to removed filter and loose cap for reservoir. Adjust cap and advice customer about replacing filter. All functions checked okay"

upon arrival replaced faulty pump and motor . no more leaks at this time after testing unit

Replaced defective control board. Operations are correct now

Repaired fitting on water line at door hinge. Operations are correct now

Replaced defective control board. Operations are correct now

Need control board and mag; ordrng 1 W11737891 (Mag) and 1 W10574736 (Capacitor) and 1 W11552018 (Board) and 1 W11256462 (Diode)

Error code for wash motor ; ordrng 1 W11613479 (Motor/sump assy)

"Upon arrival, i replaced parts control board as techline suggested. I left old parts with customer (picture attached).After replacement unit was still not dispensing ice and ice clumping in ice bin container. I called techline to do troubleshooting we jumped wires in harness and traced it to control board (picture attached). There was no continuity theres a short somewhere in the harness inside cabinet techline said unit is not serviceable non repairable.SR# 7741762523"

Replaced faulty control elec. All unit functions checked ok at this time

Replaced control board

"Ran diagnostic replace transformer console and control, all functions checked okay"

Ran diagnostic replace faulty control all functions checked okay

"Replaced faulty control elec, all unit I t functions checked ok at this time"

"Sr7741865473. Ran full diagnostic, no leaks found at this time. Running unit without vent hood possible cause for odor. All unit functions checked ok at this time"

Replaced control board.

Ran diagnostic replace faulty control and valve all functions checked okay

Replaced control board

Ran diagnostic replace faulty control all functions checked okay

Replaced control board

Ran diagnostic replace faulty control all functions checked okay

replaced faulty control unit is now working as designed

Upon arrival i replaced part. After replacement i tested unit. Unit no longer in flood mode. Passed diagnostic cycle. Unit is working as designed.

Replaced bad control & sensor.

"Replaced bad control, UI, rotor stator & slider."

Replaced damaged door.

Replaced glass door

"Ran diagnostics, ordering replacement console and control assembly. ; ordrng 1 W11659261 (Console) and 1 W11649350 (Control)"

Ran diagnostic replace faulty control all functions checked okay

Ran diagnostic replace faulty control all functions checked okay

Ran diagnostic replace faulty control all functions checked okay

"Spoke with customer, ordering replacement control assembly ; ordrng 1 W11666427 (Control)"

Auth#W1EFKY1NL1.5 replaced seal system parts & inverter.

Correcting issue with part. Re ordering main control board ; ordrng 1 W11696067 (Control)

Replace mounting knobs and handles - operating as normal

Replaced control board

Trip and diagnostic

uninstalled & reinstalled unit replacing console & controls - ran diagnostics unit working as normal

ordering compressor & filter drier ; ordrng 1 W10843121 (DRIER-TUBE) and 1 W11735041 (COMPRESSOR)

installed handle and tested - operating as normal

bad compressor ordering replacement ; ordrng 1 W11727250 (COMPRESSOR)

unit need control board and membrane replacement - look like the control board is n/a; ordrng 1 WPW10207930 (SWTCH-MEMB) and 1 8507P39060 (CONTROL)

adjusted vent housing and air damper and checked operations. ck ok

replaced faulty timer and checked operations. ck ok

Needs board ordered; ordrng 1 W11620680 (Control board) and 1 WPW10475149 (Spark module)

order parts reschedule with customer; ordrng 1 W10857612 (timer) and 1 00-09-484 (element)

Checke dunit and replaced shorted control open element and thermostat. Ran auto test cycle and unit checks ok and no leaks detected.

replaced shorted control board and oven sensor and checked operations. ck ok; used 1 WPW10181986 (SENSOR) from stock

"Upon arrival, I found roaches throughout the control and wiring after removing the back panel. I stopped the installation and informed the customer this is not covered under warranty due to user care neglect. Repair will require out-of-pocket payment for parts and labor. Awaiting customer approval to proceed. closing for trip and diagnostics"

"Found faulty tub, washplate, basket and gearcase part order; ordrng 1 W11454734 (Gearcase) and 1 W10902814 (Wash plate) and 1 W10752719 (Basket) and 1 W11219115 (Tub) and 1 WPW10215093 (Filter)"

Checked unit and found unit to have normal operations. The air gap is not drainning properly and advised customer to contact an plumber to have airgap issue corrected.

Checked airflow with airflow meter and unit has very poor airflow and shows good airflow with vent line disconnected.Advised customer to contact someone to clean vent line from wall to exit from house. Customer was advised to contact someone to clean vent line last trip out and said he had his builder look at it. Also advised customer (Mr) that if we have to come back out for the same issue he would be charged a service call fee if issue was the same.

Replaced Handle unit checks ok

replaced worn out suspension and ran test cycle. test ok

"replaced faulty suspension and actuator and belt and ran test cycle. test ok; used 1 W10913953 (ACTUATOR), and 1 W11239857 (BELT) from stock"

replaced shorted control board and oven sensor and checked operations. ck ok

"Upon arrival, I noticed the unit was a Kenmore unit unfortunately we will not be able to proceed with any repairs closing out for trip and diagnostics"

checked unit out unit needed filter instald filter provided by customer unit checked out

cleaned debris from drain pump and ran test cycle. test ok

"Ran diagnostics, corrected issues with gas valve and customer advised on functions. Unit checked ok at this time"

"Upon arrival costumer experienced multiple error codes, will need a gasket seal, door lock, water valve and water level sensor. ; ordrng 1 W11106747 (Bellow) and 1 W11218344 (Clamp) and 1 W11266654 (Clamp) and 1 WPW10443885 (Door lock) and 1 WPW10448876 (Sensor pressure hose) and 1 WPW10435242 (Valve inlet assembly)"

checked unit out cust to contact builder to get an eletrition out to fix dirty power per tec line ref 7741859866

not turning on ordering parts; ordrng 1 W11725661 (control) and 1 W11335100 (harness) and 1 W11162560 (capacitor) and 1 W11414731 (latch)

Found faulty actuator. Removed and replaced actuator and cam assembly. Checked operation ; used 1 W11481722 (Actuator) from stock

part order; ordrng 1 w11608056 (control)

checked unit out reset control unit working as disined

part order; ordrng 1 w11643701 (harness)

Replaced part unit checks ok

Check and reconnected loose connection from plug drain pump

need leg; ordrng 1 w11217747 and 1 r-30039 and 1 w11176400

found and replaced shorted parts and cycled