We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Conroe, TX 77304
james
Job Details: 04/28/2023
Checked unit and reset controls. Operations check normal and confirmed by customer.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS01
Near Pearland, TX 77584
Allen
Job Details: 04/28/2023
Part order cust to call w/p for assistance; ordrng 1 W11395558 (Cover) and 1 W1153323 (Control)
We serviced a
KITCHENAID DISHHWASHER
Model KDTM604KPS0
Near Pearland, TX 77584
Allen
Job Details: 04/28/2023
Aligned drip tray ops normal on testing found no further leaks at this time also advise cust of proper use and care
We serviced a
WHIRLPOOL ICEMAKER
Model KUID508HPS00
Near Houston, TX 77056
anthony
Job Details: 04/28/2023
Replaced faulty pump assembly all ok no problems
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Humble, TX 77346
leonard
Job Details: 04/28/2023
replaced faulty control box and thermister again due to new part failure and checked operations. ck ok same part failure auth#w16w8g0nl1
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ08
Near Montgomery, TX 77356
james
Job Details: 04/28/2023
Assisted Tech JP with repair
We serviced a
WHIRLPOOL FREEZER
Model KBSD708MSS
Near Houston, TX 77056
jerrell
Job Details: 04/28/2023
Need to set up with data loggers ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Houston, TX 77041
Louis R
Job Details: 04/28/2023
Found bad ice maker; ordrng 1 W11546935 (Ice maker) and 1 W11162443 (Bin)
We serviced a
WHIRLPOOL OVEN
Model WFG550S0LZ1
Near Houston, TX 77041
Louis R
Job Details: 04/28/2023
Found bad igniter; ordrng 1 W11524031 (Bake ignite) and 1 Wpw10333842 (Broil ignite) and 1 W11449506 (Regulator) and 1 W11162730 (Spark board) and 1 W11548757 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Houston, TX 77004
Louis R
Job Details: 04/28/2023
Bad ice maker; ordrng 1 W11658802 (Ice maker) and 1 Wpw10624574 (Power board) and 1 W11645701 (Ice box cover)
We serviced a
KITCHENAID ICE MACHINE
Model KUID508ESS1
Near Houston, TX 77024
anthony
Job Details: 04/28/2023
Customer to monitor unit
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Houston, TX 77083
raul
Job Details: 04/28/2023
"Replaced belt, capacitor, drain pump and motor"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Houston, TX 77084
jerrell
Job Details: 04/28/2023
Need to order; ordrng 1 W11566891 (CNTRL-ELEC) and 1 W11518204 (Ui control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFG02
Near Houston, TX 77060
Gary L
Job Details: 04/28/2023
Found light switch taped closed. Removed tape from light switch and checked operation
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Houston, TX 77089
chris
Job Details: 04/27/2023
Found loose connection at control board. Reinstalled loose connection. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL M/W OTR
Model WMH75021HZ1
Near Houston, TX 77089
chris
Job Details: 04/27/2023
"Found faulty magnetron, capacitor, diode and transformer part order ; ordrng 1 W10818686 (Magnetron) and 1 W11371718 (Transformer) and 1 W11256462 (Diode)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Houston, TX 77059
chris
Job Details: 04/27/2023
Found faulty freezer door part order ; ordrng 1 W11566705 (Freezer door stainless)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Missouri City, TX 77489
roosevelt
Job Details: 04/27/2023
bad gearcase dl auth # is w16ves50npl2; ordrng 1 w11454372 (gearcase) and 1 W10721967 (drive pulley)
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Arcola, TX 77583
roosevelt
Job Details: 04/27/2023
per rg to close out call
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Humble, TX 77338
donnie
Job Details: 04/27/2023
Helped LV repair refrigerator
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Arcola, TX 77583
derrick
Job Details: 04/27/2023
Do not order yet. Consumer calling WP for possible authorization of part ; ordrng 1 W11025157 (Motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Arcola, TX 77583
derrick
Job Details: 04/27/2023
Replaced bad fan and checked operation of unit ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Rosharon, TX 77583
derrick
Job Details: 04/27/2023
Replaced pad and solenoid and checked unit ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS00
Near Clear Lake Shores, TX 77565
Osiel
Job Details: 04/27/2023
Replaced parts unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Humble, TX 77346
leonard
Job Details: 04/27/2023
order parts 2man 4wgt with Donnie; ordrng 1 W10507884 (compressor) and 1 W11536253 (evaporator) and 1 WPW10143759 (dryer) and 1 w11506635 (fitting) and 1 W11334745 (fan assy)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Humble, TX 77346
leonard
Job Details: 04/27/2023
order parts 2man 3wgt with Donnie; ordrng 1 W11370574 (compressor) and 1 W11546692 (evaporator) and 1 W11109499 (drier-tube) and 1 w11506635 (coupling)
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS2
Near Houston, TX 77345
leonard
Job Details: 04/27/2023
replaced faulty drain pump and checked operations. ck ok; used 1 1901A (PUMP) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Roman Forest, TX 77357
leonard
Job Details: 04/27/2023
defrosted frost build up on freezer evaporator and replaced faulty control board and defrost heater assy. and leaky housing and checked operations. ck ok
We serviced a
WHIRLPOOL DRYER
Model WED6605MW0
Near Missouri City, TX 77489
roosevelt
Job Details: 04/27/2023
checked and found that customer made at vent with pvc piping and taped it off and was no airflow goin outside dl auth# is w16vl20nl2
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Houston, TX 77060
Gary L
Job Details: 04/27/2023
Found faulty actuator. Removed and replaced actuator. Checked operation and function ; used 1 W10913953 (Actuator) from stock
We serviced a
WHIRLPOOL REFIGERATOR
Model WRT311FZDM
Near Hockley, TX 77447
gary
Job Details: 04/27/2023
"Ran diagnostics, found issue with electrical in home. Customer advised on needing dedicated breaker per appliances. Unit working as designed"
We serviced a
WHIRLPOOL DRYER
Model WED5605MC0
Near Houston, TX 77073
Gary L
Job Details: 04/27/2023
Found bad run winding in motor. Removed and replaced motor assembly. Checked operation
We serviced a
WHIRLPOOL FREEZER
Model WRT518SZFM02
Near Sugar Land, TX 77498
roosevelt
Job Details: 04/27/2023
checked and all opperation worked as designed no problems
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Sugar Land, TX 77498
roosevelt
Job Details: 04/27/2023
per tech line travis to replace icemker sr# is 7736276537; ordrng 1 w11658802 (icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Montgomery, TX 77356
james
Job Details: 04/27/2023
Checked unit and adjusted stuck balearm. Unit cycled and filled with water.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Hitchcock, TX 77563
dadrick
Job Details: 04/27/2023
order part; ordrng 1 W11116590 (cntrl)
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near League City, TX 77573
chris
Job Details: 04/27/2023
Found faulty timer part order ; ordrng 1 W11566736 (Timer)
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW4
Near League City, TX 77573
chris
Job Details: 04/27/2023
Found faulty hot water valve. Replaced faulty valve. Unit is now working as intended no leaks at this time. Unit had f8 e1 code. Hot Valve was not working and customer likes to wash clothes on warm leading to failure ; used 1 W11038689 (Valve) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Rosharon, TX 77583
derrick
Job Details: 04/27/2023
"Repaired loose leveling assembly, calibrated unit and checked operation ok"
We serviced a
JENN-AIR DISHWASHER
Model JDPSS244LL
Near Houston, TX 77005
anthony
Job Details: 04/27/2023
Needs parts; ordrng 1 W11545334 (Spray arm)
We serviced a
WHIRLPOOL DRYER
Model WED4985EW0
Near Magnolia, TX 77354
gary
Job Details: 04/27/2023
"Ran diagnostics, maintenance advices on restriction with venting still. Unit checked ok at this time"
We serviced a
JENN-AIR REFRIGERATOR
Model JFX2897DRM02
Near Richmond, TX 77406
raul
Job Details: 04/27/2023
Deli drawer was stuck in place due to ice build up. I thaw out and its now working fine.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Bayou Vista, TX 77563
dadrick
Job Details: 04/27/2023
order part; ordrng 1 W11645245 (water valve)
We serviced a
WHIRLPOOL REFIGERATOR
Model WRS325SDHZ08
Near Montgomery, TX 77356
james
Job Details: 04/27/2023
Checked unit and repaired not seated black wire at harness connector to control. Unit checks ok.
We serviced a
KITCHEN AID ICE MAKER
Model KUIX335HPS01
Near Montgomery, TX 77356
james
Job Details: 04/27/2023
Checked unit and replaced leaky water pan drain hose and leaky pump. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF550SAHS
Near Houston, TX 77003
levis
Job Details: 04/27/2023
replaced console
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Roman Forest, TX 77357
leonard
Job Details: 04/27/2023
tighted loose black wire connection at terminal block and reset breaker and checked operations. ck ok
We serviced a
KITCHENAID M/W OTR
Model KMHS120ESS09
Near Sugar Land, TX 77479
roosevelt
Job Details: 04/27/2023
checked and customer has a cosmetic issue not repairable
We serviced a
WHIRLPOOL M/W OTR
Model WMH53521HZ06
Near Houston, TX 77025
levis
Job Details: 04/27/2023
the customer needs to have the vent removed so the unit can be uninstalled for service; saved tckt
We serviced a
WHIRLPOOL M/W OTR
Model WMH53521HZ06
Near Houston, TX 77025
levis
Job Details: 04/27/2023
order parts; ordrng 1 w11545876 (control) and 1 W10642989 (motor-turn) and 1 w11302329 (harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Houston, TX 77004
levis
Job Details: 04/27/2023
checked unit found the liner seperating from the cabnit at the bottom of the frig section talked to ED at the techline he is sending it to product review. file #7736279451
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Houston, TX 77058
chris
Job Details: 04/27/2023
Replaced faulty pump and motor assembly. Unit is now working as intended no leaks at this time
We serviced a
JENNAIR DISHWASHER
Model JDPSS245LXO
Near Houston, TX 77019
levis
Job Details: 04/27/2023
REPLACED THE WATER INLET
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Houston, TX 77059
chris
Job Details: 04/27/2023
Replaced faulty cam and shifter. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Houston, TX 77035
derrick
Job Details: 04/27/2023
Replaced broken cover and installed washers in proper location
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Richmond, TX 77407
martin
Job Details: 04/27/2023
We serviced a
WHIRLPOOL DRYER
Model WED8620HC2
Near Fulshear, TX 77441
martin
Job Details: 04/27/2023
"Needs console,control board,cut off and fuse ; ordrng 1 W11367342 (Console) and 1 W11512765 (ACU) and 1 W10909685 (Fuse) and 1 WP8557403 (Hi limit) and 1 280148 (Cut off)"
We serviced a
WHIRLPOOL COOK TOP
Model WCG55US0HS00
Near Fulshear, TX 77441
martin
Job Details: 04/27/2023
Customer complaint was that not all burners able to simmer Advised that the small burner is designed for simmer All burners working as designed
We serviced a
KITCHENAID OVEN
Model KSGG700ESS1
Near Friendswood, TX 77546
chris
Job Details: 04/27/2023
Unit was replaced
We serviced a
MAYTAG WASHER
Model MVWB855DC1
Near Houston, TX 77062
chris
Job Details: 04/27/2023
Found corrosion on the back of the user interface. Removed corrosion. Unit is now working as intended no leaks at this time
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Humble, TX 77339
donnie
Job Details: 04/27/2023
Helped KD repair washer
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRB08
Near Hockley, TX 77447
gary
Job Details: 04/27/2023
Replaced faulty light assembly in both refrigerator and freezer. Checked ok at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Spring, TX 77382
kayla
Job Details: 04/27/2023
I have a video recording of noise. All sounds are normal. All operations are correct. Unit is working as designed. Customer to monitor unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB01
Near Texas City, TX 77590
dadrick
Job Details: 04/27/2023
order parts; ordrng 1 W11635510 (compressor) and 1 W11578004 (evap)
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near League City, TX 77573
dadrick
Job Details: 04/27/2023
"checked over unit. found bad timer, roller, idler pulley, and belt. instaled new timer, roller, idler pulley, and belt. unit working as designed.; used 1 341241 (belt), 1 WP691366 (pulley-idr), 1 349241T (roller support), and 1 wpw10185971 (timer) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Magnolia, TX 77354
gary
Job Details: 04/27/2023
Replaced complete evaporator harness in freezer section. All functions checked ok at this time
We serviced a
JENN-AIR REFRIGERATOR
Model JS48SSDUDE01
Near Sugar Land, TX 77479
roosevelt
Job Details: 04/27/2023
replaced bad modules; used 2 W11462342 (MODULE) from stock
We serviced a
JENN-AIR OVEN
Model JJW6024HM
Near Spring, TX 77386
Gary L
Job Details: 04/27/2023
Assisted tech in repairing unit. Checked operation
We serviced a
WHIRLPOOL OVEN
Model WOS52ES4MZ
Near Houston, TX 77057
jerrell
Job Details: 04/27/2023
Installed control ran test all operations normal.
We serviced a
WHIRLPOOL DRYER
Model n/a
Near Shenandoah, TX 77380
kayla
Job Details: 04/27/2023
DO helped uninstall and reinstall unit to repair. Ran diagnostics. All operations are correct.Spoke to Darrell TPSS authorization: W16VL61NL2
We serviced a
KITCHEN AID REFRIGERATOR
Model KBSN608EPA
Near Houston, TX 77057
jerrell
Job Details: 04/27/2023
Installed leds ran test all operations normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Houston, TX 77065
Gary L
Job Details: 04/27/2023
Assisted tech in repairing refrigerator
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Richmond, TX 77407
raul
Job Details: 04/27/2023
Upon replacing control board and console we were able to test unit properly and it will also need a water valve. ; ordrng 1 W11165546 (Water valve)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Houston, TX 77057
jerrell
Job Details: 04/27/2023
Installed adjuster kit ran test all operations normal.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QTS03
Near Houston, TX 77079
jerrell
Job Details: 04/27/2023
Installed listed parts all test normal
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Houston, TX 77083
raul
Job Details: 04/27/2023
Seal system failure. Will need seal system components ; ordrng 1 W10758093 (Condenser) and 1 W10248589 (Evaporator) and 1 W10756020 (Compressor) and 1 W10286069 (Filter drier)
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS00
Near Richmond, TX 77406
raul
Job Details: 04/27/2023
"Arrived at home, Cannot complete repairs as builder discarded door assy, advised to go back through whirlpool sales rep."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Katy, TX 77493
raul
Job Details: 04/27/2023
Assisted MY
We serviced a
JENN-AIR FREEZER
Model JF42NXFXDE01
Near Magnolia, TX 77355
gary
Job Details: 04/27/2023
"Replaced complete refrigerator door in unit, all functions checked ok at this time"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near New Caney, TX 77357
leonard
Job Details: 04/27/2023
adjusted upper rc door hinge and retightened loose screws and checked operations. ck ok
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near New Caney, TX 77357
leonard
Job Details: 04/27/2023
replaced warped control panel and control board and checked operations. ck ok
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Pinehurst, TX 77362
gary
Job Details: 04/27/2023
"Ran diagnostics, found no error codes. Documented concerns with techline SR-7736276902 unit working as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Houston, TX 77072
derrick
Job Details: 04/27/2023
Replaced shorted water valve and checked operation of unit ok
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near Tomball, TX 77377
gary
Job Details: 04/27/2023
Replaced main control and UI assembly in unit. All functions checked ok at this time
We serviced a
WHIRLPOOL DRYER
Model n/a
Near Shenandoah, TX 77380
donnie
Job Details: 04/27/2023
Helped KD repair stacked pair unit
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Tomball, TX 77375
donnie
Job Details: 04/27/2023
Helped KD repair washer
We serviced a
WHIRLPOOL MICROWAVE OVEN
Model KOCE507ESS11
Near Cypress, TX 77429
donnie
Job Details: 04/27/2023
Helped KD repair microwave/oven combo
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Fulshear, TX 77441
martin
Job Details: 04/27/2023
Replaced parts list Customer still not 100% satisfied
We serviced a
AMANA DRYER
Model NED4655EW1
Near Fulshear, TX 77441
martin
Job Details: 04/27/2023
Replaced parts list for the second time. issue continues. Tripping breaker Called tech line to update on existing SR# 7736028585Advised customer to have electrician fill out form that the breaker they have used is the correct one recommended by WP
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ
Near Houston, TX 77063
jerrell
Job Details: 04/27/2023
Need to order; ordrng 1 W11367678 (PANEL-CNTL) and 1 W11368911 (HOUSING-UI) and 1 W11305308 (CNTRL-ELEC)
We serviced a
KITCHENAID COOKTOP
Model KCED600GBL
Near Kemah, TX 77565
dadrick
Job Details: 04/27/2023
helped JC
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near League City, TX 77573
dadrick
Job Details: 04/27/2023
checked over unit. found bad motor and blower. instaled new motor and blower. unit working as designed.
We serviced a
MAYTAG WASHER
Model MHWE300VW13
Near Sugar Land, TX 77479
roosevelt
Job Details: 04/27/2023
bad valve needs replacing; ordrng 1 W10289387 (valve)
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Tomball, TX 77375
kayla
Job Details: 04/27/2023
DO helped break loose siliconed tub ring to replace with new tub ring. Ran diagnostics. All operations are correct. Customer approved.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Houston, TX 77098
anthony
Job Details: 04/27/2023
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Houston, TX 77043
Louis R
Job Details: 04/27/2023
"Replaced bad control, diode, mag & cap. DL# W16VMC0NL2"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Houston, TX 77041
Louis R
Job Details: 04/27/2023
Customer cancelled at door
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Houston, TX 77043
Louis R
Job Details: 04/27/2023
Replaced bad relay
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Houston, TX 77080
Louis R
Job Details: 04/27/2023
Replaced bad element
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Houston, TX 77004
Louis R
Job Details: 04/27/2023
Replaced bad harness