order parts 4wgt; ordrng 1 W11209866 (compressor) and 1 W10836706 (evaporator)

part order; ordrng 1 w11568984 (harness)

ran temp test. unit tested good. avg temp was 353F.

replaced capacitor from TRK STK. unit tested ok. 714827; used 1 W11395618 (CAPACITOR) from stock

"ran vent test with electronic tester. vent is restricted. advised cust. unit is not heating at all. unit needs element, TCO, and sensor harness.; ordrng 1 WP3387747 (element) and 1 280148 (cutoff-tml) and 1 WPW10298258 (harns-wire)"

Replaced worn cam and checked operation of unit ok

Replaced shorted control and sensor and checked operation of unit ok

"Order compressor, evaporator and valve; ordrng 1 W10897719 (Valve) and 1 WPW10218037 (Evaporator) and 1 W11735041 (Compressor)"

Parts showing nla ; ordrng 1 W10134777 (Bin (nla))

"Replaced gear case, cam and belt and checked operation of unit ok"

"I replaced the control and temp. sensor and when I was going to test he unit, the oven is full of cooking oil dripping everywhere, I turned the oven on for a little bit to show the customer it's working, and I explained to them that before they use it they need to clean it because it can catch on fire, and I documented with tech line File#. 21837094"

Knob shaft broken off of control board ; ordrng 1 W10582042 (Board)

"Upon arrival and after diagnosing, I noticed that there was an issue with the pressure switch. I will need to order parts.; ordrng 1 W10379551 (PRESSURE SWITCH) and 1 W10379548 (PRESSURE ASSEMBLY) and 1 W10362916 (WIRING HARNESS)"

"Checked unit and the blower had too much junk stock on it, I cleaned it and checked ok"

"Need diffuser, wire harness and icemaker . Filter is discontinued 67006470, cant repair without correct parts; saved tckt"

"Ran diagnostics, replaced main chute, coupler and ice container. All functions checked ok at this time"

"Replaced leaking valve, gear case and cam and checked operation of unit ok"

Replaced shorted control and checked operation of unit ok

"Checked unit and water was turned off, I turned it on and ran a cycle and checked ok"

replaced bad console

"Ran diagnostics, replaced main control and harness assembly in unit. All functions checked ok at this time"

"Ran diagnostics, replaced dispenser motor and shaft. Also corrected issues with doors. Customer advised on monitoring"

"Ran diagnostics, replaced main gas valve assembly and customer advised on monitoring"

"Ran diagnostics, replaced faulty control in unit. All functions checked ok at this time"

"Ran diagnostics, replaced faulty control assembly in unit all functions checked ok at this time"

Found breakers tripping during preheat. Removed and replaced bake and broil elements. Checked operation and function

Replace defected timer and motor along with switch run cycle all tested OK now

unit needs harness.; ordrng 1 W11755726 (clip) and 1 W11643701 (harness)

checked and found that braker was tripped reset and all opperation ok

replaced bad heater and all function ok

bad pulley; ordrng 1 W10837240 (idler pulley)

"Ran diagnostic, unable to replicate smell, advice customer about items in warmer drawer . Oven preheated to 525, cycling correctly. No ventilation over range area at the time documented with tech line sr 21836557"

"upon arrival unit would drain constantly and bad suspension, had to break latch to see mod/serial # ordering parts ; ordrng 1 W11414731 (latch) and 1 W11734311 (control) and 1 W11674118 (console) and 1 W11713299 (suspensi?n)"

order parts 2wgt; ordrng 1 W11598175 (control panel)

Assisted tech.; saved tckt

checked unit out cust to contact builder does not have correct power to unit

checked unit out unit does not have correct power to unit cust to contact builder

found bad house recpt need electrician

"Tried to pre heat bottom oven and installed my digital thermocouple but after 10 minutes the oven was still very cold, no heatAdvised customer would send a quote for Thermostat,probe sensor and (potentially control board) Uploaded picture of quote for documentation Customer approved quote; ordrng 1 W11448962 (Appliance Manager) and 1 W11290976 (Probe Sensor) and 1 WP4449751 (Thermostat)"

unit was returned to store.

"Upon arrival I ran a diagnostic cycle and found the pump n motor not operating as normal, also I advised costumer to get plumber to take out hoses underneath the sink to clean them and replace the garbage disposal due to immense clogged. ; ordrng 1 W11665769 (Pump n motor)"

Ran diagnostic ordering icemaker ; ordrng 1 W11359448 (Icemaker)

Order parts reschedule with customer; ordrng 1 W10857612 (timer)

Checked unit and repaired loose connection at right rear switch. Ran test cycle and unit checks ok.

Checked unit and replaced shorted control. Unit checks ok.; used 1 w11536793 (CNTRL-ELEC) from stock

Checked unit and adjusted water dispenser paddle and switch. Ran several test cycles and unit checks ok.

checked unit out rplug is loose in receptical cousing unit to loose power unit checked out

"upon arrival unit was not communicating to motor and flashing codes, ordering parts ; ordrng 1 W11725661 (control) and 1 W11391568 (ui) and 1 W11557402 (encoder) and 1 W11335100 (harness) and 1 W10677723 (motor)"

unit needs ice maker kit.; ordrng 1 W11729596 (ice maker)

part order; ordrng 1 w11559689 (liner)

Checked unit and removed ice stuck between icemaker and bailarm. Unit cycled and filled with water.Unit checks ok.

Replaced faulty valve. Unit is now working as intended no issues at this time ; used 1 W11165546 (Valve) from stock

Assisted tech LV in repairing refrigerator

Auth# K3WSDQNL2

Services to be rescheduled ; O-emld tckt

Replaced faulty control. Unit is now working as intended no issues at this time

Replaced faulty suspension rods. Unit is now working as intended no issues with the this time

"Ran diagnostics, adjusted refrigerator door gaskets and customer advised on functions to properly adjust to frame along with cabinetry from door panel weight interfering with closure. Unit working as designed"

"Need control board, ui ; ordrng 1 W11805172 (Board) and 1 W11798341 (Ui)"

Installed control board tested after unit is working as designed ; used 1 W11607637 from stock

Parts discontinued. Closing out for trip and diagnosing.

belt broke off; ordrng 1 3387610 (belt)

"Upon arrival and after diagnosing, I noticed that the unit had no power. After further looking into the issue, I noticed a loose connection from the console to the control board. Once the connection was secured, the unit turned on and heated with no issues. the unit is now working properly as designed."

Assisted tech.

Found switch harness loose connection

replaced shorted rt. front burner switch and checked operations. ck ok; used 1 WP3149400 (SWITCH) from stock

I adjusted strike on door.

"upon arrival unit would not heat properly, found loose wire at thermostat and fixed, all operations normal. job completed"

"Upon arrival, and after diagnosing I noticed that the unit was not drying. I then pulled the unit out and noticed a lose connection to the heating element. Once securing the connection, the unit heating element began to work properly as designed."

The customer called back. Ordering part.; ordrng 1 WPW10511923 (BIN THERMISTOR)

Ordering terminal block ; ordrng 1 Wpw10245259 (Terminal block)

Removed and replaced bake and broil elements. Checked operation and function. Unit is working fine. Customer doesnt want you repaired. Wants whirlpool to replace unit

Found faulty control board. Removed and replaced control board. Unit is working fine

Removed and replaced coils. Cleared obstruction from vent hose and tested. ; used 1 279834 (Coils) from stock

Found range working as designed. Adjusted burners to go lower on low setting. Oven temperature is fine.

Found faulty control. Removed and replaced control board assembly. Checked operation and function temperature

21814332 ordering parts; ordrng 1 W10754448 (Clutch) and 1 W11550891 (Agitator) and 1 W10734521 (Slider)

Ordering parts; ordrng 2 W10830055 (Gasket)s and 1 Wpw10714545 (Gasket)

Ordering parts; ordrng 1 W10271543 (Connector) and 1 W11529425 (Reservoir) and 1 W11649826 (Damper)

Ordering parts ; ordrng 1 W11608056 (Control)

Adjusted door glass ran test all operations normal.

Installed parts agitator no longer broken all ops okay now

Installed parts all ops okay now unit no longer constantly draining all ops okay

upon arrival f9e1 changed drain pump and now its draining correctly and no more error unit is working as designed

REPAIR REQUIRES 1.5X LABOR TO PULL OVEN OUT OF WALL. oven is from 1996. hinges are part of oven body not door. unable to determine purch date.; ordrng 2 WP74011141 (hinge- ove)s

Upon arrival i diagnosed unit. After inspection unit had bad fuse. Replaced from ts. After replacement i tested unit passed started up. Unit is working as designed.; ordrng 1 W10909685 (Thermal Fuse)

Spoke with customer this morning 12/05/25 she wants door gaskets ordered ; ordrng 2 W10830162 (Door gaskets)s

closing for trip and diagnostics

damaged bake element - ordering replacement ; ordrng 1 WPY04000066 (ELMNT-BAKE)

"found screw loose keeping the stator secured - tighten down and test - no noise during agitation or rinse, operating as normal. Customer will monitor for the next few loads"

"ran full diagnostics - no error codes - i ran a preheat cycle check confirm the customer claim. Not able to replicate claim - Unit was able to stay operational and reach set temps. with customer present we were able to confirm unit reaching temps, staying operational (not shutting off) and maintain set temp."

loose belt not letting the drum spin properly - reinstalled around pulley and tested - operating as normal

"Upon arrival, the unit was connected and responsive with no noise or flashing error codes. The customer reported previously receiving error codes F2E1 (stuck key) and F9E0 (miswiring). I entered diagnostics and confirmed both codes. The customer stated he had performed multiple power cycles by turning the breaker off, and each time the unit would resume normal operation until the F2E1 code returned after a while, prompting this service call. The F9E0 code indicates a product not wired correctly - issue coming from the homes power supply, not from internal components. The UI panel has already been replaced twice prior to visit, with the F2E1 code present each time. The miswiring may be the underlying issue leading to intermittent shorts or false stuck-key readings in the UI panel. After review - We advised the customer to have the home power supply issue addressed and corrected before proceeding with another UI panel or control board replacement to avoid repeat failures. Correcting the power issue may resolve the problem entirely without further component replacements. Will send customer quote for parts and install if the issue return after he has already had the power supply corrected ; ordrng 1 W11449117 (CONSOLE) and 1 W11448962 (CNTRL-ELEC)"

"Ran diagnostic replace components, re ordering control and switches ; ordrng 3 W10211972 (Switches)s and 1 W10891908 (Control) and 1 W10891907 (Ui) and 1 WPW10623991 (Dial control)"

Inspected the unit and found door switch bad and evaporator clogged. Quoted customer for repairs MR approved. ; ordrng 1 WP2149705 (Door switch) and 1 W11384469 (Door switch)

Inspected the unit and ran diagnostics found no active error codes. Recommended using rinse aid and flush the hot water in sink before using Dishwasher if water mark shows on stainless steel cup could be water condition. Case number 21808756

Unit is working as designed techline wants to add data loggers to see temperature. Explained to customer about loading food on top shelf. Case # 21809621

Wrong dryer was reported closing for trip management needs to call and give right model and serial number.

Found faulty hose and clamps part order ; ordrng 1 W11414944 (Drain hose) and 1 WP285655 (Clamp) and 1 W11551233 (Clamp)