We serviced a
KITCHENAID DISHWASHER
Model KDFM404KBS0
Near Sugar Land, TX 77479
roosevelt
Job Details: 10/11/2022
checked and was unable to pull dishwasher out and customer didnt wont to damaged anything
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFP00
Near Tomball, TX 77377
kayla
Job Details: 10/11/2022
"Jennair will cover the part for the customer. New estimate: 129.95 service fee, 25 labor, 12.78 tax, 167.73 total. Customer paid balance with Cc authorization: 04096iJennair part authorization: J14iX00AP1"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Arcola, TX 77583
derrick
Job Details: 10/11/2022
Repaired loose ice door and checked operation of unit ok
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Rosharon, TX 77583
derrick
Job Details: 10/11/2022
Replaced shorted control and checked operation of unit ok
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BS3
Near Arcola, TX 77583
derrick
Job Details: 10/11/2022
Replaced broken glass on oven and checked operation of unit ok
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ08
Near Friendswood, TX 77546
Osiel
Job Details: 10/11/2022
Found faulty control board part order no return date ; ordrng 1 W11441128 (Fan) and 1 W10849829 (Control board)
We serviced a
MAYTAG REFRIGERATOR
Model MFX2876DRM02
Near Houston, TX 77053
roosevelt
Job Details: 10/11/2022
replaced compressor and mr. didnt wont the evap. installed and that is what is leaking
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Missouri City, TX 77459
roosevelt
Job Details: 10/11/2022
bad motor; ordrng 1 w11310391 (motor)
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KBS0
Near Willis, TX 77318
james
Job Details: 10/11/2022
Checked unit and replaced heater element per sp w11540964. Ran test cycle and unit checks ok and no leaks detected.s17304 - parts and labor; used 1 W11537778 (HEATER) from stock
We serviced a
WHIRLPOOL DRYER
Model SE7800
Near Houston, TX 77098
ben
Job Details: 10/11/2022
replaced broken blower wheel
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Houston, TX 77056
jerrell
Job Details: 10/11/2022
Ran diagnostics reset controls all test normal
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Houston, TX 77056
jerrell
Job Details: 10/11/2022
Ran diagnostics reset controls all test normal
We serviced a
WHIRLPOOL DRYER
Model WED92HEFW2
Near Houston, TX 77057
anthony
Job Details: 10/11/2022
Tested unit and could not find an issue all ok no problems
We serviced a
WHIRLPOOL DRYER
Model WED92HEFW2
Near Houston, TX 77057
anthony
Job Details: 10/11/2022
Tested unit and could not find an issue all ok no problems
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Houston, TX 77024
anthony
Job Details: 10/11/2022
Replaced faulty controls customer to monitor unit also she says it stops cooling 2 to 3 times a week
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Houston, TX 77024
anthony
Job Details: 10/11/2022
Replaced faulty controls customer to monitor unit also she says it stops cooling 2 to 3 times a week
We serviced a
WHIRLPOOL RANGE
Model JDRP548HL01
Near Tomball, TX 77377
kayla
Job Details: 10/11/2022
"Called techline to get information from engineering team on why the smaller cavity oven door sways to the right and then back to the left on soft close. Explained that there are two different hinges on each side, one spring and one dampner mechanism. The damper helps with the soft close and stops it from slamming the door. The larger cavity oven door is heavier and does not need a damper mechanism, in which the door seems to be closing at a different speed and does not sway from side to side at the end close.I found both doors to be closing and sealing correctly in the end. Both ovens heat properly when doors shut. Found no errors at this time. SR# 7734793367"
We serviced a
MAYTAG LAUNDRY
Model MVWB855DC3
Near Tomball, TX 77377
kayla
Job Details: 10/11/2022
Replaced parts. Ran diagnostics. All operations are correct. Customer to monitor unit.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Magnolia, TX 77355
gary
Job Details: 10/11/2022
"Ran diagnostics, adjusted issue with pressure hose and did factory reset on main control. Customer to monitor"
We serviced a
MAYTAG WASHER
Model MVWB765FC3
Near Missouri City, TX 77459
roosevelt
Job Details: 10/11/2022
checked and customer needs to replaced water line hook up lines are leaking needs replaceing
We serviced a
JENNAIR REFRIGERATOR
Model JBZFL24IGX00
Near Houston, TX 77055
jerrell
Job Details: 10/11/2022
Replaced fualty icemaker and valve assembly all test normal
We serviced a
KITCHENAID TRASH COMPACTOR
Model KFCK03ITWH0
Near Houston, TX 77042
jerrell
Job Details: 10/11/2022
Need to order; ordrng 1 675382 (SWITCH-OFF) and 1 WP9871799 (Knob) and 1 WP777383 (Nut) and 1 882699 (Gear 70.00 if needed)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS
Near Hockley, TX 77447
gary
Job Details: 10/11/2022
"Ran diagnostics, replaced main heating element per special pointer S17304. All functions checked ok at this time ; used 1 W11537778 (Heater) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS
Near Hockley, TX 77447
gary
Job Details: 10/11/2022
"Ran diagnostics, replaced main heating element per special pointer S17304. All functions checked ok at this time ; used 1 W11537778 (Heater) from stock"
We serviced a
WHIRLPOOL KITCHEN
Model KUIX505ESS2
Near Houston, TX 77019
ben
Job Details: 10/11/2022
replaced shorted water valve; used 1 W10897719 (VALVE) from stock
We serviced a
WHIRLPOOL ICE MACHINE
Model KUID308HPS00
Near Houston, TX 77019
ben
Job Details: 10/11/2022
replacd leaking water pan
We serviced a
WHIRLPOOL DISHWASHER
Model GU2400XTPS6
Near Houston, TX 77007
ben
Job Details: 10/11/2022
checked unit the unit checked ok
We serviced a
MAYTAG WASHER
Model MTW5807TQ0
Near Houston, TX 77019
ben
Job Details: 10/11/2022
replaced broken switch
We serviced a
WHIRLPOOL KITCHEN
Model KUIC18PNZS0
Near Houston, TX 77027
ben
Job Details: 10/11/2022
order parts; ordrng 1 w11566406 (pump)
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Arcola, TX 77583
derrick
Job Details: 10/11/2022
Cleared blocked blower and checked operation of unit ok
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Arcola, TX 77583
derrick
Job Details: 10/11/2022
Cleared blocked blower and checked operation of unit ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Sugar Land, TX 77479
derrick
Job Details: 10/11/2022
Replaced defective dispenser and checked in
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Sugar Land, TX 77479
derrick
Job Details: 10/11/2022
Replaced defective dispenser and checked in
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Sugar Land, TX 77479
derrick
Job Details: 10/11/2022
Replaced defective dispenser and checked in
We serviced a
WHIRLPOOL M/W OTR
Model WMH54521JZ0
Near Sugar Land, TX 77479
derrick
Job Details: 10/11/2022
Replaced shorted capacitor and diode and checked operation of unit ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Richmond, TX 77407
martin
Job Details: 10/11/2022
Different issue Roaches causing the board to failUploaded picture for documentation
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS08
Near Richmond, TX 77407
martin
Job Details: 10/11/2022
"Needs transformer,magnetron,diode, capacitor, thermostat ; ordrng 1 W10754299 (Magnetron) and 1 W11545872 (Transformer) and 1 W10850446 (Capacitor) and 1 W11256462 (Diode) and 1 W10832024 (Thermostat) and 1 W11224856 (Cavity thermostat)"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Richmond, TX 77407
martin
Job Details: 10/11/2022
Inspected dryer for noises out of the normal. Customer pointed out a particular noise and after inspected found it to be debris inside vent hose moving around causing rattling during use with moving airflowDifferent issue not related to previous complaint
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW1
Near Spring, TX 77382
Gary L
Job Details: 10/11/2022
Needs a blower wheel ; ordrng 1 Wp697772 (Blower wheel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Richmond, TX 77406
raul
Job Details: 10/11/2022
Installed sleeves.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Katy, TX 77494
raul
Job Details: 10/11/2022
Unit was still vacant replaced bellow
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Katy, TX 77494
raul
Job Details: 10/11/2022
"Replaced control board, sensor harness and electrodes."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Richmond, TX 77406
raul
Job Details: 10/11/2022
Replaced compressor and evaporator did seal system job.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Richmond, TX 77406
raul
Job Details: 10/11/2022
Replaced compressor and evaporator did seal system job.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Spring, TX 77388
Gary L
Job Details: 10/11/2022
Found intermittent working drier. Removed and replaced timer assembly. Checked operation
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Spring, TX 77388
Gary L
Job Details: 10/11/2022
Found intermittent working drier. Removed and replaced timer assembly. Checked operation
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW3
Near Houston, TX 77068
Gary L
Job Details: 10/11/2022
You is working
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW3
Near Houston, TX 77068
Gary L
Job Details: 10/11/2022
You is working
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Spring, TX 77381
james
Job Details: 10/11/2022
Assisted Tech JP
We serviced a
JENN-AIR RANGE
Model JDRP548HL00
Near Spring, TX 77381
james
Job Details: 10/11/2022
"Checked unit and replaced main harness for 30' oven, blower for 30' oven and shorted controls per Rod at Tech Line and advised to replace 30' main harness. Issued SR# 77346054582. Ran test cycle and unit checks ok. Talked to Gloria at JennAir and issued AUTH# j14j070apl3Assisted by Tech JP"
We serviced a
KITCHENAID RANGE
Model KFGC506JSS01
Near Fulshear, TX 77441
martin
Job Details: 10/11/2022
"Inspected range for gas leak with my Gas meter and found leak at one of two valves from wall to unitShowed customer where. To picture and video of findings and customer will have plumber come back and make repairs NOTE: new install from remodel, plumber needs to come back and make repairs"
We serviced a
KITCHENAID RANGE
Model KFGC506JSS01
Near Fulshear, TX 77441
martin
Job Details: 10/11/2022
"Inspected range for gas leak with my Gas meter and found leak at one of two valves from wall to unitShowed customer where. To picture and video of findings and customer will have plumber come back and make repairs NOTE: new install from remodel, plumber needs to come back and make repairs"
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ7
Near Fulshear, TX 77441
martin
Job Details: 10/11/2022
"Needs transformer,magnetron,thermostat,diode,capacitor ; ordrng 1 W10754299 (Magnetron) and 1 W11545872 (Transformer) and 1 W10850446 (Capacitor) and 1 W11256462 (Diode) and 1 W10832024 (Thermostat) and 1 W11224856 (Cavity thermostat)"
We serviced a
KITCHENAID DISHWASHER
Model KDPM704KPS0
Near Houston, TX 77036
derrick
Job Details: 10/11/2022
Checked operation of unit ok
We serviced a
KITCHENAID DISHWASHER
Model KDPM704KPS0
Near Houston, TX 77036
derrick
Job Details: 10/11/2022
Checked operation of unit ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Katy, TX 77493
martin
Job Details: 10/11/2022
Needs manifold and spray arm ; ordrng 1 WPW10498900 (SPRAY ARM) and 1 W11607104 (MANIFOLD)
We serviced a
KITCHEN AID ICE MAKER
Model KUIX535HPA
Near Houston, TX 77024
jerrell
Job Details: 10/11/2022
Installed listed parts all test normal.
We serviced a
KITCHEN AID ICE MAKER
Model KUIX535HPA
Near Houston, TX 77024
jerrell
Job Details: 10/11/2022
Installed listed parts all test normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507ESS01
Near Houston, TX 77079
jerrell
Job Details: 10/11/2022
Installed listed parts all test normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507ESS01
Near Houston, TX 77079
jerrell
Job Details: 10/11/2022
Installed listed parts all test normal.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Houston, TX 77084
jerrell
Job Details: 10/11/2022
Installed heater all test normal ; used 1 W11537778 (Heater) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Houston, TX 77084
jerrell
Job Details: 10/11/2022
Installed heater all test normal ; used 1 W11537778 (Heater) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Houston, TX 77041
jerrell
Job Details: 10/11/2022
Need to order ; ordrng 1 W11449840 (Gearcase) and 1 W11591637 (HARNS-WIRE) and 1 W11556727 (CNTRL-ELEC) and 1 W11399437 (PUMP-WATER)
We serviced a
JENNAIR REFRIGERATOR
Model JBZFL24IGX00
Near Houston, TX 77055
Louis R
Job Details: 10/11/2022
Repairs complete
We serviced a
JENN-AIR DISHWASHER
Model JDPSS246LL0
Near Houston, TX 77024
anthony
Job Details: 10/11/2022
Replaced faulty pump assembly all ok no problems
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Tomball, TX 77375
kayla
Job Details: 10/11/2022
"Cam and belt broke off. Replaced parts and still grinding noises. Ordering parts. Three wgt.. two tech with DO.; ordrng 1 W11454734 (Gearcase) and 1 W11497303 (Motor), used 1 W10721967 (CAM), and 1 W11239857 (Belt) from stock"
We serviced a
AMANA DRYER
Model NGD4655EW3
Near Tomball, TX 77375
kayla
Job Details: 10/11/2022
Found coins and screws stuck between drum and door seal. Removed objects . All operations are correct .
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Tomball, TX 77375
kayla
Job Details: 10/11/2022
Ran diagnostics. All sounds normal. Suspension ok. Zip tied drain hose with water lines to reduce noise. All operations are correct and unit working as designed. SR# 7734710743
We serviced a
WHIRLPOOL RANGE
Model KODC304ESS01
Near Pasadena, TX 77505
ricky
Job Details: 10/11/2022
"needs cnts, code given for diag only"
We serviced a
WHIRLPOOL RANGE
Model KODC304ESS01
Near Pasadena, TX 77505
ricky
Job Details: 10/11/2022
"needs cnts, code given for diag only"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Pasadena, TX 77502
ricky
Job Details: 10/11/2022
need cnts; ordrng 1 w11456119 and 1 w11321508 and 1 w11475516
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near South Houston, TX 77587
ricky
Job Details: 10/11/2022
need cap; ordrng 1 w10677723 and 1 w11162560
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Cypress, TX 77429
donnie
Job Details: 10/11/2022
KD ordering parts; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW
Near Houston, TX 77005
ben
Job Details: 10/11/2022
checked unit found the spin basket and the gearcase needing replaced the customer declined the repair
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW
Near Houston, TX 77005
ben
Job Details: 10/11/2022
checked unit found the spin basket and the gearcase needing replaced the customer declined the repair
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Bellaire, TX 77401
ben
Job Details: 10/11/2022
order parts; ordrng 1 w11347840 (bin) and 1 w11573761 (chute)
We serviced a
KITCHENAID KITCHEN
Model KDPM604KPS0
Near Bellaire, TX 77401
ben
Job Details: 10/11/2022
replaced the heating element; used 1 W11537778 (HEATER) from stock
We serviced a
WHIRLPOOL WASHER
Model WET4124HW0
Near Houston, TX 77024
anthony
Job Details: 10/11/2022
Will need 2x labor to complete repair it has been making this noise for awhile; ordrng 1 W10882132 (Tub) and 1 W10883783 (Gear case) and 1 W11409801 (Timer) and 1 W10756270 (Knob) and 1 W11178811 (Basket) and 1 W11187713 (Adapter) and 1 W11189163 (Motor) and 1 W10882109 (Tub ring) and 1 W11189137 (Control) and 1 W10906604 (Pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Missouri City, TX 77459
roosevelt
Job Details: 10/11/2022
checked and ajusted ice bucket and all function ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Fresno, TX 77545
roosevelt
Job Details: 10/11/2022
checked and all function worked ok
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Katy, TX 77494
martin
Job Details: 10/11/2022
Assisted RY with 2man job
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Richmond, TX 77406
martin
Job Details: 10/11/2022
Assisted RY with 2man job
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Houston, TX 77021
ricky
Job Details: 10/11/2022
needs cnts; ordrng 1 w10682535 and 1 w11320238 and 1 w10815026 and 1 w10866238
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Alvin, TX 77511
Osiel
Job Details: 10/11/2022
Found faulty gearcase part order no return date ; ordrng 1 W10821990 (Agitator) and 1 W10870913 (Gearcase) and 1 W10721967 (Cam)
We serviced a
WHIRLPOOL RANGE
Model WEG515S0LS1
Near Houston, TX 77091
Louis R
Job Details: 10/11/2022
Replaced bad control and igniter
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Houston, TX 77088
Louis R
Job Details: 10/11/2022
Replaced suspension rods
We serviced a
KITCHENAID RANGE
Model KSDG950ESS3
Near Houston, TX 77030
ben
Job Details: 10/10/2022
the unit has beed repaired
We serviced a
JENNAIR MICROWAVE
Model JMC2430IL03
Near Cypress, TX 77433
kayla
Job Details: 10/10/2022
Returning parts. Close ticket out for service. Unit operations correct.
We serviced a
JENNAIR OVEN
Model JJW3830IL01
Near Houston, TX 77071
derrick
Job Details: 10/10/2022
Reschedule for two people to have time to complete trouble shoot wiring; O-emld tckt
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Sugar Land, TX 77479
derrick
Job Details: 10/10/2022
Consumer refusing service and wants exchange
We serviced a
MAYTAG DRYER
Model MGDB835DW4
Near Houston, TX 77088
Louis R
Job Details: 10/10/2022
Per AIG customer will have to pay for use to come out again. SR# 7734647014
We serviced a
WHIRLPOOL DRYER
Model MED6200KW0
Near Humble, TX 77346
leonard
Job Details: 10/10/2022
removed outer door panel and removed loose screw between panels and re-installed and checked operations. ck ok
We serviced a
WHIRLPOOL COMPACTOR
Model TU950QPXS2
Near Magnolia, TX 77355
gary
Job Details: 10/10/2022
Ran diagnostics adjusted issue with main power to unit. All functions checked ok at this time
We serviced a
WHIRLPOOL COOKTOP
Model WCE77US0HB01
Near Houston, TX 77083
raul
Job Details: 10/10/2022
Assisted JL
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Houston, TX 77083
raul
Job Details: 10/10/2022
Assisted JL
We serviced a
WHIRLPOOL REFRIGERATOR
Model n/a
Near Baytown, TX 77523
ricky
Job Details: 10/10/2022
"need comp; ordrng 1 w10898074 and 2 w11506635s and 1 w11369198, rqstng P&A on 2 w11504415s, ordrng 2 w11504431s and 2 w11506619s and 2 w11504433s and 2 w11504447s and 2 w11506623s and 2 w11504445s"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Roman Forest, TX 77357
leonard
Job Details: 10/10/2022
adjusted simmer flames on rt. and left front burners. ck ok
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Sienna, TX 77459
roosevelt
Job Details: 10/10/2022
close out unit was replaced
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM00
Near Hockley, TX 77447
gary
Job Details: 10/10/2022
"Replaced main compressor assembly, added die dryer and recharged system. All functions checked ok at this time"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Hockley, TX 77447
gary
Job Details: 10/10/2022
Replaced main control and pump motor assembly all functions checked ok at this time