We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Houston, TX 77019
ben
Job Details: 08/18/2022
replaced shorted control
We serviced a
JENNAIR REFRIGERATOR
Model JFFCF72DKL04
Near Houston, TX 77019
ben
Job Details: 08/18/2022
checked unit adjusted the doors and checked operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM01
Near Houston, TX 77053
roosevelt
Job Details: 08/18/2022
checked and unit making ice bin is full
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Missouri City, TX 77459
roosevelt
Job Details: 08/18/2022
replaced bad latch; used 1 WPW10653840 (DOOR LATCH) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Missouri City, TX 77459
roosevelt
Job Details: 08/18/2022
checked and reset unit and all function ok
We serviced a
JENNAIR COOKTOP
Model JGD3430GB00
Near Houston, TX 77025
ben
Job Details: 08/18/2022
order parts; ordrng 1 W10475147 (module-spk) and 1 W10859820 (harns-wire)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Houston, TX 77048
chris
Job Details: 08/18/2022
Found the at unit is not defrosting. Found faulty thermistor and fan part order. Advised customer that unit needs to be defrosted at next appointment ; ordrng 1 WPW10384183 (Thermistor) and 1 WP2315549 (Evaporator fan) and 1 W11546681 (Harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Houston, TX 77047
chris
Job Details: 08/18/2022
Found faulty ice maker part order ; ordrng 1 W11546935 (Ice maker)
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS08
Near Hockley, TX 77447
gary
Job Details: 08/18/2022
"Ran diagnostics, ordering evaporator harness and diffuser assembly ; ordrng 1 W11546681 (Harness) and 1 W11380595 (Diffuser)"
We serviced a
WHIRLPOOL FREEZER
Model WRV986FDEM01
Near Rosharon, TX 77583
roosevelt
Job Details: 08/18/2022
replaced conmpressor and dl auht# is w13xkr0nl2
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Sugar Land, TX 77479
roosevelt
Job Details: 08/18/2022
craked tub needs replacing 2m2wt with derrick and dl auth# is k13xlm0nl2; ordrng 1 w11409866 (tub)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Missouri City, TX 77459
roosevelt
Job Details: 08/18/2022
checked and all function worked as designed
We serviced a
KITCHENAID COOKTOP
Model KCED606GBL01
Near Houston, TX 77084
jerrell
Job Details: 08/18/2022
Reinstalled loose connections on the switch and fan motor and also verified the neutral to the power supply is faulty.
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDW01
Near Conroe, TX 77384
james
Job Details: 08/18/2022
Need approval for parts and 2x labor. Customer will call office to schedule upon delivery2 man w/ JP2wgt; ordrng 1 LW10259063 (dor-fip wh)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Conroe, TX 77301
james
Job Details: 08/18/2022
"Checked unit and replaced shorted control board, thermistor and evaporator fan harness. Unit checks ok."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Humble, TX 77396
leonard
Job Details: 08/18/2022
rebooted control board and re-leveled unit and cleared off balanced error code and ran test cycle. test ok
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKW0
Near Houston, TX 77084
jerrell
Job Details: 08/18/2022
Need to order; ordrng 1 W11416363 (Pump and motor)
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKW0
Near Houston, TX 77084
jerrell
Job Details: 08/18/2022
Installed element all test normal.; used 1 W11537778 (Element) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Humble, TX 77396
leonard
Job Details: 08/18/2022
replaced heating element per special project s17304. ck ok; used 11 W11537778 (HEATER) from stock
We serviced a
AMANA RANGE
Model AER6303MFS3
Near Humble, TX 77396
leonard
Job Details: 08/18/2022
replaced open burners and shorted rt. front and rt. rear burner switches. ck ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Sugar Land, TX 77498
derrick
Job Details: 08/18/2022
Order parts; ordrng 1 W10763415 (Stop) and 1 W10872969 (Closure)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Houston, TX 77005
derrick
Job Details: 08/18/2022
Removed obstruction from locked pump and checked operation of unit ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF707ESS01
Near Houston, TX 77005
derrick
Job Details: 08/18/2022
Replaced shorted control board and checked operation ok
We serviced a
MAYTAG DRYER
Model MGD6630HC3
Near Missouri City, TX 77459
roosevelt
Job Details: 08/18/2022
checked and customer has the wrong gas line fitting for dryer needs to replaced gas line yellow line
We serviced a
WHIRLPOOL ICEMAKER
Model KUID508HPS01
Near Bellaire, TX 77401
ben
Job Details: 08/18/2022
reorder part; ordrng 1 w11368704
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near League City, TX 77573
johnny
Job Details: 08/18/2022
Found locked rotor code in board verified that operations are normal and unit is now working as intended
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Seabrook, TX 77586
johnny
Job Details: 08/18/2022
Found house drain line backing up advised customer to call plumber to fix house issue
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Conroe, TX 77301
james
Job Details: 08/18/2022
Checked unit and replaced heater element per sp w11540964 . Ran test cycle and unit checks ok and no leaks detected.special project s17304 - parts and labor; used 1 w11537778 (element) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Montgomery, TX 77356
james
Job Details: 08/18/2022
Order parts reschedule with customer2 man w/ JP2wgt; ordrng 1 W10843121 (filter dryer) and 2 W11506623 (COUPLER)s and 2 W11504448 (COUPLER)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ
Near Montgomery, TX 77356
james
Job Details: 08/18/2022
Checked unit adjusted air diffuser. Ran test cycle and diffuser is opening and closing. Unit checks ok. Advised customer to not place items against back wall and do not place items past back edge of shelves.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS00
Near Montgomery, TX 77356
james
Job Details: 08/18/2022
Checked uni and replaced door harness and shorted pantry drawer control. Unit checks ok. Assisted by Tech JP
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15POZP1
Near Houston, TX 77057
anthony
Job Details: 08/18/2022
Needs parts; ordrng 1 W10897719 (Valve)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204GPS0
Near Houston, TX 77024
anthony
Job Details: 08/18/2022
Unit needs new pump and motor assembly customer declined repair at this time and will be checking on a new unit. The unit did a lot of floor damage and was uninstalled on arrival ; ordrng 1 W11124384 (Pump)
We serviced a
WHIRLPOOL DRYER
Model WED6620HC2
Near Bellaire, TX 77401
anthony
Job Details: 08/18/2022
Adjusted door strike and latch all ok no problems
We serviced a
WHIRLPOOL DISHWASHER
Model MDB9959SKZ0
Near League City, TX 77573
miguel
Job Details: 08/18/2022
oorder parts; ordrng 1 W11414079 (ui cntrl)
We serviced a
JENN-AIR REFRIGERATOR
Model JS42PPDUDE01
Near Conroe, TX 77384
james
Job Details: 08/17/2022
Order parts reschedule with customer2wgt; ordrng 1 W10757851 (CNTRL-ELEC) and 1 W11579388 (ICEMAKER)
We serviced a
JENNAIR MICROWAVE
Model JMC2430LM00
Near Sienna, TX 77459
roosevelt
Job Details: 08/17/2022
will need a 2m2wt with derrick; ordrng 1 w11598166 (control panel) and 1 W11033422 (interlock) and 1 w11325784 (appli.manager)
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Houston, TX 77063
anthony
Job Details: 08/17/2022
Cleared obstruction from blower housing retested unit all ok no problems
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Bellaire, TX 77401
anthony
Job Details: 08/17/2022
Tested start feature and also heating and airflow all ok no problems
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Houston, TX 77336
leonard
Job Details: 08/17/2022
adjusted blower housing and air damper and checked operations. ck ok
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Missouri City, TX 77489
roosevelt
Job Details: 08/17/2022
broken latch needs replacing; ordrng 1 w11545554 and 1 w11591637 and 1 w11394572
We serviced a
WHIRLPOOL OTR MICROWAVE
Model AMV2307PFS07
Near Houston, TX 77055
jerrell
Job Details: 08/17/2022
Replaced bulb and adjust light connections all test normal.; used 1 8206232A (Bulb) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Houston, TX 77041
jerrell
Job Details: 08/17/2022
Need to order ; ordrng 6 W11123941 (SWITCH)s
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW2
Near Houston, TX 77055
jerrell
Job Details: 08/17/2022
Please reschedule for next available ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM01
Near Houston, TX 77055
jerrell
Job Details: 08/17/2022
Reinstalled icemaker fill tube all test normal.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Houston, TX 77077
jerrell
Job Details: 08/17/2022
Ran diagnostics all operations normal. Customer to thaw unit door for 24 hours with unit off and doors open
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS
Near Houston, TX 77077
jerrell
Job Details: 08/17/2022
Installed control and harness all test normal.
We serviced a
KITCHEN AID ICE MACHINE
Model KUIX505ESS2
Near Houston, TX 77079
jerrell
Job Details: 08/17/2022
Need to order.; ordrng 1 W11034363 (CNTRL-ELEC)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608ESS01
Near Houston, TX 77079
jerrell
Job Details: 08/17/2022
Installed leds all test normal.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Pearland, TX 77584
chris
Job Details: 08/17/2022
"Replaced faulty panel, console and bushing. Unit is now working as intended no leaks at this time"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Humble, TX 77339
donnie
Job Details: 08/17/2022
Helped LV replace freezer door
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS4
Near Houston, TX 77023
chris
Job Details: 08/17/2022
Found broken knob part order ; saved tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Galveston, TX 77550
miguel
Job Details: 08/17/2022
checked over unit. found kinked drain hose. straiten drain hose. unit working as designed know.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Galveston, TX 77550
miguel
Job Details: 08/17/2022
instaled new heater per special project s17304. sp w11540964. unit working as designed know; used 1 W11537778 (HEATER) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF550SAHB0
Near Pasadena, TX 77505
miguel
Job Details: 08/17/2022
checked over unit. found leak at water connection to water valve. instalers did not put teflon tape. reinstaled water line with teflon tap. unit working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT348FMES04
Near Houston, TX 77003
ben
Job Details: 08/17/2022
ORDER PART; ordrng 1 w11370574 and 2 w11504415s and 2 w11504431s and 2 w11506619s and 2 w11506635s and 1 W11109499 (drier-tube) and 2 w11504445s and 2 w11504449s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS586FIEM05
Near Houston, TX 77019
anthony
Job Details: 08/17/2022
Replaced faulty filter housing all ok no problems
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Atascocita, TX 77346
leonard
Job Details: 08/17/2022
removed frost build up in freezer section and re-sealed freezer door gasket. ck ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Jersey Village, TX 77040
jerrell
Job Details: 08/17/2022
Need to order ; ordrng 1 W11483245 (ICEMAKER) and 1 W10898445 (CNTRL-ELEC) and 1 W10870822 (CNTRL-ELEC)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Alvin, TX 77511
Gary L
Job Details: 08/17/2022
"Found faulty control board the unit was loose power, order parts order order ; ordrng 1 W11161172 (Control board) and 1 W11171229 (Display)"
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS
Near Manvel, TX 77578
Gary L
Job Details: 08/17/2022
"Unit needs to be accessible for repairs please dont send technician unit till unit has been pulled from countertop, please ask for pictures to verify! THREE TRIPS NO PAY! On two of them.; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Houston, TX 77084
jerrell
Job Details: 08/17/2022
Installed listed parts all test normal.
We serviced a
WHIRLPOOL LAUNDRY
Model WED5100HC2
Near League City, TX 77573
miguel
Job Details: 08/17/2022
"checked over unit. found bad element, cutoff, and thermostat. instaled new element, cutoff, and thermostat. unit working as designed."
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Houston, TX 77075
chris
Job Details: 08/17/2022
Found that manifold stem was bent slightly down. Rebent the manifold stem correctly and carefully. Unit is now working as intended no gas leaks at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Texas City, TX 77591
miguel
Job Details: 08/17/2022
checked over unit. found bad ice maker. instaled new ice maker. unit working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Pearland, TX 77584
johnny
Job Details: 08/17/2022
Found leak in evap replaced evap unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Houston, TX 77047
johnny
Job Details: 08/17/2022
7734379168Found broken wires on door and found drain line collapsed and not draining advised Techline unit non repairable
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS22EWMS9
Near Friendswood, TX 77546
johnny
Job Details: 08/17/2022
Found faulty water valve causing unit to not dispense thru Dispenser and found icemaker leaking water part order no return date ; ordrng 1 W10884390 (Icemaker) and 1 WPW10420083 (Water valve)
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Friendswood, TX 77546
johnny
Job Details: 08/17/2022
Replaced element per sp
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Houston, TX 77011
chris
Job Details: 08/17/2022
Replaced faulty control. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Houston, TX 77339
donnie
Job Details: 08/17/2022
Replaced defective wash motor/sump assy. Operations are correct now
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Houston, TX 77339
donnie
Job Details: 08/17/2022
"Unit failed air flow meter test,removed lent ball from blower housing. Operations are correct now"
We serviced a
KITCHENAID DISHWASHER
Model KUDE60FXSS4
Near Houston, TX 77345
donnie
Job Details: 08/17/2022
"Dishwasher is leaking through wash motor and diverted, ui board is not going into diagnostics. Estimate $85.00 labor $242.68 ui $265.86 motor/sump $106.73 diverter =$623.27 tax $51.42 total $674.69 house call not included in this estimate. It has already been paid."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Houston, TX 77345
donnie
Job Details: 08/17/2022
Error code for ice maker in diagnostics step 56 was an E5 open icemaker thermistor. Replaced icemaker operations are correct now.; used 1 W11579560 (Icemaker) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ
Near Houston, TX 77044
donnie
Job Details: 08/17/2022
Greased refrigerator lower hinge cam assy. Operations are correct now
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Cypress, TX 77433
donnie
Job Details: 08/17/2022
"Replaced fan scroll assy,ui,board refrigerator thermistor and refrigerator evaporator thermistor"
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Webster, TX 77598
miguel
Job Details: 08/17/2022
checked over unit. found loose wire at pump. reinstaled pump wire connector. unit working as designed know.
We serviced a
KITCHENAID ICEMAKER
Model KUID508HBL00
Near Spring, TX 77382
james
Job Details: 08/17/2022
Checked unit and replaced shorted external drain pump. Ran test cycle and unit checks ok and no leaks detected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Houston, TX 77045
derrick
Job Details: 08/17/2022
Order parts; ordrng 1 W11558182 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Sugar Land, TX 77479
derrick
Job Details: 08/17/2022
Reschedule for data loggers; O-emld tckt
We serviced a
KITCHENAID COOKTOP
Model KCGS956ESS02
Near Sugar Land, TX 77478
derrick
Job Details: 08/17/2022
Found power cord connection under the top not plugged in. Repaired and checked operation of unit ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Houston, TX 77057
anthony
Job Details: 08/17/2022
Replaced faulty heater all ok no problems customer call in whirlpool to see about a new lower spray arm 1800-253-1301 part # W11579565
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS1
Near Houston, TX 77041
jerrell
Job Details: 08/17/2022
#NAME?
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Houston, TX 77047
chris
Job Details: 08/17/2022
Found that manifold stem was bent slightly down. Rebent the manifold stem correctly and carefully. Unit is now working as intended no gas leaks at this time
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Pinehurst, TX 77362
gary
Job Details: 08/17/2022
"Ran diagnostics, replaced main heating element per Special Project S17304 - All functions checked ok at this time"
We serviced a
WHIRLPOOL LAUNDRY
Model MVWC565FW2
Near Houston, TX 77003
ben
Job Details: 08/17/2022
replaced shift actuator; used 1 W10913953 (ACTUATOR) from stock
We serviced a
JENN-AIR REFRIGERATOR
Model JS42PPDUDE01
Near Conroe, TX 77384
james
Job Details: 08/17/2022
Checked unit and replaced all LED Modules per sp?w11606409.use authorization # jucih00dpl1
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Panorama Village, TX 77304
james
Job Details: 08/17/2022
Checked unit and replaced shorted control board and control panel. Ran test cycle and unit checks ok. Talked to Joanna at Trade Partners and issued AUTH# w13x7d0nl2
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Houston, TX 77007
ben
Job Details: 08/17/2022
replaced rack on both top and bottom
We serviced a
WHIRLPOOL RANGE
Model WFG515S0JS2
Near Montgomery, TX 77356
james
Job Details: 08/17/2022
Order part reschedule with customer.Replaced misformed gas valce and front right foot leveler.3wgt; ordrng 1 WP9758078 (burnr-oven)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Katy, TX 77494
martin
Job Details: 08/17/2022
Replaced drain pump but also noticed excessive sudsCustomer has water softener system. Advised to only use recommended liquid detergent
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Atascocita, TX 77346
leonard
Job Details: 08/17/2022
unkinked and re-routed water line and checked all operations. ck ok
We serviced a
WHIRLPOOL DISHWASHER
Model MDB9959SKZ0
Near Humble, TX 77396
leonard
Job Details: 08/17/2022
replaced heating element per special project#s17304. ck ok; used 1 W11537778 (HEATER) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Tomball, TX 77375
gary
Job Details: 08/17/2022
Ran diagnostics ordering replacement spray arm assembly ; ordrng 1 Wpw1044645 (Spray arm)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Tomball, TX 77375
kayla
Job Details: 08/17/2022
Customer only had unit plugged in for 24hours. I arrived and all temperatures were normal.. -2 Fahrenheit in freezer and 38 in refrigerator.Customer was not sure if the evaporator cover was frosted/iced up. I told customer to call us back in three days to let us know to cancel if all is ok.Ordering wiring harness. Three wgt; ordrng 1 W11546681 (Evaporator wiring harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Cypress, TX 77429
kayla
Job Details: 08/17/2022
Replaced parts. All operations are correct.; used 1 WPW10271543 (Connector) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Cypress, TX 77429
kayla
Job Details: 08/17/2022
Repaired blue and black wires field repair from harness to drain pump. All operations are correct. Customer to monitor unit and follow instructions. Spoke to Robert techline SR# 7734379260; used 1 W11591637 (Lower Wiring harness) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM05
Near Cypress, TX 77433
kayla
Job Details: 08/17/2022
Replaced parts. All operations are correct.
We serviced a
JENN-AIR DISHWASHER
Model JDTSS246GL0
Near Cypress, TX 77433
kayla
Job Details: 08/17/2022
Replaced part. All operations are correct.
We serviced a
WHIRLPOOL M/W OTR
Model WML55011HS3
Near Cypress, TX 77433
kayla
Job Details: 08/17/2022
Burnt marks from food debris left in microwave.. which caused pops and arcs. Rust all over turntable motor and turntable cap. Unit does not get used often. Diode and capacitor burned out and can smell the burning wires when turning on.. magnetron and transformer also needed to be replaced. Gave estimate. Customer refused estimate at this time and will contact whirlpool.Spoke to techline Austin and Safety Lauren.. SR# 7734378967