Service History 4 - ASI Appliance

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Houston, TX 77086

Gary L

Job Details: 09/27/2023

Found off balanced code stored in control. Ran recalibration and tested. Leveled unit and checked operation

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Tomball, TX 77377

kayla

Job Details: 09/27/2023

Removed obstruction from drain pump. Ran operations. All operations are correct now. Customer OK and will monitor unit.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Tomball, TX 77377

kayla

Job Details: 09/27/2023

Cleared error code. Reset Ctrl. Ran tests. All operations are correct now. Customer approved and will monitor unit.

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD606ESS01

Near Spring, TX 77381

kayla

Job Details: 09/27/2023

Mrs complaint on Best Buy damaging the inside of the cabby from unit. Replaced parts per SP: S84638. All operations are correct now. Customer approved.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV03

Near Houston, TX 77044

donnie

Job Details: 09/27/2023

"Replaced freezer fan,ui and board"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Spring, TX 77381

kayla

Job Details: 09/27/2023

Replaced parts. Ran ops. All operations are correct now.

We serviced a

WHIRLPOOL RANGE

Model WEG515S0LS3

Near Spring, TX 77380

kayla

Job Details: 09/27/2023

"Replaced parts. Returning part not used. Still not working. Ordering wiring. Three wgt, two tech with DO; ordrng 1 W11582239 (Power cord) and 1 W11458865 (Main harness) and 1 W11466697 (Console harness)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS00

Near Houston, TX 77057

ben

Job Details: 09/27/2023

c hecked unit thawed out the drfrost drain

We serviced a

KITCHEN AID RANGE

Model KFDC506JSS01

Near Houston, TX 77096

ben

Job Details: 09/27/2023

checked unit adjusted the burners and checked operation

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ

Near Houston, TX 77096

ben

Job Details: 09/27/2023

replaced shortaged ice maker

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF104TFDW03

Near Houston, TX 77081

ben

Job Details: 09/27/2023

checked unit adjusted the frezer door gasket and checked operation

We serviced a

KITCHENAID ICEMAKER

Model KUIX335HPS00

Near Bellaire, TX 77401

ben

Job Details: 09/27/2023

checked unit ran a test cycle the unit checked ok

We serviced a

JENNAIR RANGE

Model JJW8130AAW

Near Houston, TX 77004

Louis R

Job Details: 09/27/2023

Parts NLA. Customer will replace unit

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Magnolia, TX 77354

gary

Job Details: 09/27/2023

"Ran diagnostics, removed error codes from memory and customer advised on possible restriction from exhaust. Customer to monitor, all functions checked ok at this time"

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Hockley, TX 77447

gary

Job Details: 09/27/2023

"Ran diagnostics, adjusted rain line and customer advised on unit functions. Unit checked ok at this time"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Houston, TX 77063

jerrell

Job Details: 09/27/2023

Replaced thermal fuse ran test all operations normal.

We serviced a

JENNAIR MICROWAVE

Model JMV8208CS3

Near Houston, TX 77079

jerrell

Job Details: 09/27/2023

Tech Assist for JL

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM02

Near Manvel, TX 77578

chris

Job Details: 09/27/2023

Found faulty heater part order ; ordrng 1 WP2323198 (Heater)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS2

Near Dickinson, TX 77539

anthony

Job Details: 09/27/2023

Unit had f10e2 error reset unit and cleared error all ok no problems

We serviced a

AMANA DRYER

Model NED4655EW1

Near Texas City, TX 77590

anthony

Job Details: 09/27/2023

Tested unit and also ran vent test 3 times and unit failed customer will need to have vent professionally cleaned

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHV04

Near Texas City, TX 77590

chris

Job Details: 09/27/2023

Replaced faulty thermistor harness and installed dampers. Unit is now working as intended no leaks at this time

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Huffman, TX 77336

leonard

Job Details: 09/27/2023

"order door 2man 2wgt with Donnie; ordrng 1 W11551458 (freezer door), used 1 WP482338 (ADHESIVE) from stock"

We serviced a

WHIRLPOOL DRYER

Model WGD4950HW2

Near Houston, TX 77006

Louis R

Job Details: 09/27/2023

Replaced igniter and burner. Customer does not have gas supply coming from wall. She will get with gas company. SR# 7737426715

We serviced a

KITCHENAID OVEN

Model KODE507EBS02

Near Friendswood, TX 77546

chris

Job Details: 09/27/2023

Replaced faulty controls and oven sensors. Unit is now working as intended no leaks at this time

We serviced a

MAYTAG RANGE

Model MER4600LS0

Near Houston, TX 77054

ben

Job Details: 09/27/2023

order part; ordrng 1 w11517959 (element) and 1 W10434452 (switch-inf)

We serviced a

WHIRLPOOL WASHER

Model MHW5630HW3

Near Sugar Land, TX 77479

derrick

Job Details: 09/27/2023

Order wiring harness; ordrng 1 W11316252 (Harness) and 1 W11316253 (Harness)

We serviced a

KITCHENAID ICEMAKER

Model KUID508HPS01

Near Sugar Land, TX 77479

derrick

Job Details: 09/27/2023

Order drain pump; ordrng 1 1901a (Pump)

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW

Near Pearland, TX 77581

chris

Job Details: 09/27/2023

Replaced faulty Gearcase. Unit is now working as intended no leaks at this time ; used 1 W10721967 (Cam) from stock

We serviced a

KITCHENAID ICEMAKER

Model KUIX535HPS00

Near Panorama Village, TX 77316

james

Job Details: 09/27/2023

Checked unit and replaced shorted bin thermistor. Unit checks ok. This is a different issue than previous issue.; used 1 WPW10511923 (THERMISTOR) from stock

We serviced a

WHIRLPOOL OVEN

Model WOD51EC0HS02

Near Montgomery, TX 77356

james

Job Details: 09/27/2023

Checked unit and replaced weak upper and lower cooling fans and acu. f8e0 f6e4. Ran test cycle to 350' and unit checks ok.

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Texas City, TX 77590

anthony

Job Details: 09/27/2023

Replaced faulty timer and knob all ok no problems

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAH1

Near Richmond, TX 77407

raul

Job Details: 09/27/2023

will need pump and motor; ordrng 1 w11025157 (pump and motor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS01

Near Houston, TX 77006

Louis R

Job Details: 09/27/2023

Found bad damper. ; ordrng 1 Wpw10248595 (Damper)

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW

Near Houston, TX 77098

Louis R

Job Details: 09/27/2023

Replaced bad valve and control

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Arcola, TX 77583

roosevelt

Job Details: 09/27/2023

bad harness; ordrng 1 w11565110 (harness)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Sugar Land, TX 77479

roosevelt

Job Details: 09/27/2023

broken door hindge dl auth# is k18rhd0nl2; ordrng 1 w11573702 (r-door hinge)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Arcola, TX 77583

roosevelt

Job Details: 09/27/2023

chcdked and turned water valve on and all function ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADM3

Near Fresno, TX 77545

roosevelt

Job Details: 09/27/2023

checked and switch was off turned on and all function ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ02

Near Fresno, TX 77545

roosevelt

Job Details: 09/27/2023

checked and icemaker was off turned on and all function ok

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Texas City, TX 77590

anthony

Job Details: 09/27/2023

Replaced faulty cam assembly unit has off balance load errors and overloaded errors and could have caused the cam to go bad recalibrated unit and retested all ok no problems ; used 1 W10721967 (Cam) from stock

We serviced a

AMANA RANGE

Model AER6303MFS5

Near Texas City, TX 77590

anthony

Job Details: 09/27/2023

"Unit is infested and is not repairable unless all parts are replaced estimate is 800-1000 dollars it will need new harness, all switches, elements, and main control"

We serviced a

WHIRLPOOL DISHWASHER

Model wdta50sahz0

Near Texas City, TX 77591

anthony

Job Details: 09/27/2023

Needs parts; ordrng 1 W10876537 (Pump)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Houston, TX 77098

Louis R

Job Details: 09/27/2023

Replaced bad motor

We serviced a

JENNAIR ICE MAKER

Model JUIFX15HX00

Near Houston, TX 77006

Louis R

Job Details: 09/27/2023

Ran diagnostics. Unit operations normal.

We serviced a

KITCHENAID VENTHOODS

Model KVWB600DSS3

Near Houston, TX 77007

Louis R

Job Details: 09/27/2023

Checked unit found operations normal. Customer did not like response. Would not unlock gate to let me out due to him feeling unsafe. Documented with office.

We serviced a

WHIRLPOOL COOKTOP

Model WCC31430AB03

Near Houston, TX 77075

ricky

Job Details: 09/27/2023

need rect kit; ordrng 1 xxxxxxxxxx (rec kit)

We serviced a

MAYTAG WASHER

Model MVW5430MW1

Near Jacinto City, TX 77029

ricky

Job Details: 09/27/2023

"found and ran diag, no codes found"

We serviced a

MAYTAG WASHER

Model MVW6500MBK0

Near Spring, TX 77379

Osiel

Job Details: 09/27/2023

units needs replacement cam ; ordrng 1 w10721967 (Cam)

We serviced a

MAYTAG DRYER

Model MED7230HW0

Near Spring, TX 77379

Osiel

Job Details: 09/27/2023

installed harness & sensor

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Shenandoah, TX 77380

kayla

Job Details: 09/27/2023

Stacked unit in closet. Loflo error. Ordering parts. Three wgt; ordrng 1 W11316255 (Hot valve) and 1 W11316256 (Cold valve) and 1 W11316246 (Pressure switch)

We serviced a

AMANA WASHER

Model NTW4519JW2

Near Huffman, TX 77336

leonard

Job Details: 09/27/2023

order partss 2wgt; ordrng 1 W11172199 (basket) and 1 W11397111 (washplate)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS01

Near Spring, TX 77379

Osiel

Job Details: 09/27/2023

"quoted customer on new issue, will wait for customer to approve new quote - will install ice maker on return visit if customer moves forward ; ordrng 1 w11395558 (Evap Assembly) and 1 w11291124 (Heater Harness)"

We serviced a

WHIRLPOOL DRYER

Model CEM2745FQ1

Near Brookshire, TX 77423

martin

Job Details: 09/27/2023

Adjusted timer

We serviced a

WHIRLPOOL DISHWASHER

Model JDPSS244LL1

Near Fulshear, TX 77441

martin

Job Details: 09/27/2023

"Will need control board,UI panel and harness ; ordrng 1 W11505996 (Control board) and 1 W11579550 (UI panel) and 1 W11336943 (Harness)"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Brookshire, TX 77423

martin

Job Details: 09/27/2023

Inspected and found cold water hose missing therefore not rinsing and not allowing to complete cycle Also per customer description was unbalanced loads Switched Hot water hose for cold water use to allow customer to use machine and advised to get builder to provide missing hose needed

We serviced a

MAYTAG WASHER

Model MVWP575GW1

Near Katy, TX 77494

martin

Job Details: 09/27/2023

Ran diagnostics and did not find anything wrong Could not duplicate customer complaint Will order parts associated with customer complaints ; ordrng 1 W11502823 (Control board) and 1 WPW10276397 (Drain pump) and 1 W11212745 (Actuator) and 1 W11227944 (Capacitor) and 1 W10721967 (CAM) and 1 W11213879 (Belt)

We serviced a

WHIRLPOOL COOKTOP

Model WCG77US0HS00

Near Katy, TX 77494

martin

Job Details: 09/27/2023

Needs cooktop ; ordrng 1 W11205392 (Cooktop)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Richmond, TX 77407

martin

Job Details: 09/27/2023

Inspected fridge and found tall items blocking air f;ow top shelf and also fridge thermistor not allowing to read accurate temperature Advised customer to rearrange shelf items to not block NOTE: customer also asked to lubricate fridge door because it squeaks

We serviced a

WHIRLPOOL DISHWASHER

Model MDB9959SKZ0

Near Richmond, TX 77407

martin

Job Details: 09/27/2023

Needs drain pump and control board ; ordrng 1 W11497943 (Drain pump) and 1 W11410063 (Control board)

We serviced a

KITCHENAID REFRIGERATOR

Model KBBR306ESS01

Near Katy, TX 77494

martin

Job Details: 09/27/2023

Replaced parts list

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Fulshear, TX 77441

martin

Job Details: 09/27/2023

Needs LH and RH hinges ; ordrng 1 W11573703 (LH hinge) and 1 W11573702 (RH hinge)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW

Near Channelview, TX 77530

ricky

Job Details: 09/27/2023

found and replaced worn parts

We serviced a

JENN-AIR MICROWAVE

Model JMW2427DS01

Near Houston, TX 77098

ben

Job Details: 09/27/2023

replaced shorted console

We serviced a

KITCHENAID ICEMAKER

Model KUIX535HPA00

Near Houston, TX 77005

ben

Job Details: 09/27/2023

checked unit found the drain pump shorted

We serviced a

KITCHEN AID DIHWASHER

Model KDTE254ESS2

Near Houston, TX 77025

ben

Job Details: 09/27/2023

order parts; ordrng 1 W10866124 (cntrl-elec) and 1 W10703867 (heater)

We serviced a

WHIRLPOOL REFRIGERATOR

Model MKI2570FEZ02

Near Santa Fe, TX 77510

anthony

Job Details: 09/27/2023

Replaced faulty ice maker and missing bucket all ok no problems

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Houston, TX 77043

jerrell

Job Details: 09/27/2023

Replaced thermal cut off ran test all operations normal.; used 1 W10900067 (CUTOFF-TML) from stock

We serviced a

WHIRLPOOL DRYER

Model WED5010LW1

Near Houston, TX 77040

jerrell

Job Details: 09/27/2023

Ran test all operations normal.

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Houston, TX 77084

jerrell

Job Details: 09/27/2023

"Need to order ; ordrng 1 W11624943 (Control), used 1 W11478526 (PANEL-UI) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Houston, TX 77057

Louis R

Job Details: 09/26/2023

Ran diagnostics.unit needs jetdry

We serviced a

JENN-AIR REFRIGERATOR

Model JF42NXFXDE02

Near Houston, TX 77018

Louis R

Job Details: 09/26/2023

Found bad leds; ordrng 4 W11632139 (LEDs)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHV00

Near Houston, TX 77076

Gary L

Job Details: 09/26/2023

Ordering parts ; ordrng 1 W11592010 (Compressor)

We serviced a

WHIRLPOOL BEVERAGE CENTER

Model WUB35X24HZ02

Near League City, TX 77573

anthony

Job Details: 09/26/2023

Sr 7737262788 trade care sr 7737413880 Tech-Line unit sent over for product review

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Magnolia, TX 77354

gary

Job Details: 09/26/2023

"Ran diagnostics, unit will need complete sealed system repair only compressor assembly covered by extended warranty quoting additional 500.00 labor W10832994 compressor (covered)Wpw10608485 evap (238.20)W11492867 evap (223.79) Plus tax. Pending further action ; O-emld tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM08

Near Clear Lake Shores, TX 77565

anthony

Job Details: 09/26/2023

Needs parts; ordrng 1 W11546935 (Ice maker) and 1 W11203289 (User interface)

We serviced a

WHIRLPOOL REFRIGERATOR

Model GZ25FSRXYY2

Near Pearland, TX 77581

chris

Job Details: 09/26/2023

Found frozen water line and ice maker. Removed ice from water line and ice maker. Unit is now working as intended no leaks at this time

We serviced a

WHIRLPOOL WASHER

Model WTW4950HW3

Near Houston, TX 77062

chris

Job Details: 09/26/2023

Replaced faulty harness and capacitor. Unit is now working as intended no leaks at this time

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Houston, TX 77089

chris

Job Details: 09/26/2023

Replaced faulty compressor and evaporator. Unit is now working as intended no leaks at this time

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ1

Near Manvel, TX 77578

chris

Job Details: 09/26/2023

Found improperly routed drain hose allowing debris to travel down drain hose. Instructed customer on how to fix issues

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS1

Near Manvel, TX 77578

chris

Job Details: 09/26/2023

Found faulty pump and motor assembly. Unit is now working as intended no leak at this time ; ordrng 1 W11416362 (Pump and motor assembly)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ00

Near Santa Fe, TX 77510

chris

Job Details: 09/26/2023

Replaced faulty door gasket. Unit is now working as intended no leaks at this time

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Santa Fe, TX 77510

chris

Job Details: 09/26/2023

Found loose connection at water line to valve connection. Reinstalled connection properly. Unit is now working as intended no leaks at this time

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Houston, TX 77041

jerrell

Job Details: 09/26/2023

Installed top all test normal.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331DHM06

Near Houston, TX 77041

jerrell

Job Details: 09/26/2023

Reinstalled dispenser door ran test all operations normal.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Houston, TX 77043

jerrell

Job Details: 09/26/2023

Need to get back out there asap8328963433Melvia ; saved tckt

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Houston, TX 77007

Louis R

Job Details: 09/26/2023

Replaced bad motor assembly

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT148FZDM04

Near Houston, TX 77075

chris

Job Details: 09/26/2023

Replaced faulty compressor and evaporator. Unit is now working as intended no leaks at this time

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW1

Near Magnolia, TX 77354

kayla

Job Details: 09/26/2023

Returning parts. Unit no longer needs parts. Submitting for service.

We serviced a

MAYTAG WASHER

Model MVW5430MW1

Near Humble, TX 77396

donnie

Job Details: 09/26/2023

Cold Water inlet solenoid is leaking. Repaired water inlet valve seal. Operations are correct now

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HS08

Near Katy, TX 77494

martin

Job Details: 09/26/2023

"Light bulb will not shut off, needs control board ; ordrng 1 W11552018 (Control board)"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Spring, TX 77373

donnie

Job Details: 09/26/2023

Open bake relay on Erc; ordrng 1 W11620481 (Erc)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Porter, TX 77365

leonard

Job Details: 09/26/2023

all operations are working properly now. customer will call back if happens again. ck ok

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Katy, TX 77494

martin

Job Details: 09/26/2023

Dryer making rattling noises ; ordrng 1 W11234001 (Motor) and 1 W11327190 (Blower wheel) and 1 WPW10314173 (Support rollers) and 1 WPW10344699 (Duct collar)

We serviced a

KITCHENAID ICEMAKER

Model KUIX535HPS01

Near Montgomery, TX 77316

gary

Job Details: 09/26/2023

Replaced complete pump assembly in unit and customer advised on drain installation. Will monitor. Checked ok at this time

We serviced a

KITCHEN AID ICEMAKER

Model KUIX535HPS01

Near Montgomery, TX 77316

gary

Job Details: 09/26/2023

"Ran diagnostics, adjusted insulation from evaporator line interfering with fill line. Customer advised on functions. Checked ok at this time"

We serviced a

WHIRLPOOL WASHER

Model WTW4655JW2

Near Magnolia, TX 77354

gary

Job Details: 09/26/2023

"Ran diagnostics, calibrated unit tenant advised on functions. Ordering replacement basket per service pointer. Pending further action ; ordrng 1 W11172199 (Basket)"

We serviced a

WHIRLPOOL OVEN

Model WOS31ES0JS

Near Magnolia, TX 77354

gary

Job Details: 09/26/2023

"Ran diagnostics, customer advised on issue with inner cavity not primed prior to use. All functions checked ok at this time"

We serviced a

WHIRLPOOL RANGE

Model MFG320M0MS0

Near Tomball, TX 77375

gary

Job Details: 09/26/2023

"Ran diagnostics, calibrated temperature in oven. All functions checked ok at this time"

We serviced a

WHIRLPOOL RANGE

Model WCG97US0HS00

Near Tomball, TX 77377

gary

Job Details: 09/26/2023

"Ran diagnostics, adjusted burner and customer advised on functions with dual center burner function. Will monitor concerns. Unit working as designed at this time"

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS22

Near Houston, TX 77339

leonard

Job Details: 09/26/2023

order parts 2man 2wgt with Donnie; ordrng 1 W10909479 (support) and 1 W11600634 (control panel) and 1 W11325786 (control board) and 1 W10460457 (sensor humidity)

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