We serviced a
JENNAIR REFRIGERATOR
Model JS48PPDUDE01
Near Tomball, TX 77375
gary
Job Details: 07/03/2024
"Ran diagnostics, ordering replacement air baffle assembly in unit. (284.68); ordrng 1 Wp2221296 (Air baffle)"
We serviced a
KITCHENAID COOKTOP
Model KCGS356ESS05
Near Cypress, TX 77433
dadrick
Job Details: 07/03/2024
Checked unit all burners are working properly
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS20
Near Cypress, TX 77429
dadrick
Job Details: 07/03/2024
Checked unit found that unit was set in celsius. Reset unit to Fahrenheit unit tested properly.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Houston, TX 77064
dadrick
Job Details: 07/03/2024
Replace parts unit tested properly
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Houston, TX 77064
dadrick
Job Details: 07/03/2024
Replace part lid lock now unit basket not re-engaging; ordrng 1 W11398781 (Actuator)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Cypress, TX 77433
Sarom
Job Details: 07/03/2024
"Checked the moisture at the refrigerator is ok, recommended customer reduce their house temperature to 76 degree so can take the moisture from the house. Currently the house temperature is at 81.9 degree that lead to moisture around some of the door gasket."
We serviced a
JENN-AIR REFRIGERATOR
Model JS48PPDUDE01
Near Cypress, TX 77433
Sarom
Job Details: 07/03/2024
Reconnected filter and customer need to turn on the water to refrigerator
We serviced a
JENN-AIR OVEN
Model JJW3830LL00
Near Cypress, TX 77433
Sarom
Job Details: 07/03/2024
Replaced panel
We serviced a
KITCHENAID OVEN
Model KOSE500EBS
Near Cypress, TX 77429
Sarom
Job Details: 07/03/2024
Checked oven and reconnected main board make sure every things are ok. Also customer need to fixe electrical also
We serviced a
KITCHENAID ICEMAKER
Model KUIX305ESS2
Near Houston, TX 77070
Sarom
Job Details: 07/03/2024
Need to order valve W10870921; ordrng 1 W10870921 (valve)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW3
Near Houston, TX 77066
Sarom
Job Details: 07/03/2024
"Tech. spoke to tech.line ref SR. 7739424300 . need hear box, agitator, shifter, sputch; ordrng 1 357640 (screw) and 1 W11164183 (gear case) and 1 357640 (screw) and 1 W10721967 (slutch) and 1 W11398781 (shift) and 1 W11093899 (agitator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5SHDXVQ02
Near Rosenberg, TX 77469
Russell
Job Details: 07/03/2024
90 DAY PART FAILURE. cust stated that complaint description is completely wrong. the issue is the freezer door gasket that was replaced is folding and not sealing. reordering part.; ordrng 1 W10443319 (gasket-fip)
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Rosenberg, TX 77469
Russell
Job Details: 07/03/2024
"unit needs blower, and TCO.; ordrng 1 W11441128 (blower) and 1 W10832024 (thrmst-fix)"
We serviced a
WHIRLPOOL RANGE
Model WEG515S0LS
Near Houston, TX 77093
Miguel
Job Details: 07/03/2024
reschedule by customer. he is not there.; saved tckt
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS2
Near Conroe, TX 77304
John
Job Details: 07/03/2024
changed out pump unit checked out
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Conroe, TX 77304
John
Job Details: 07/03/2024
part order; ordrng 1 w11607637 (control)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Conroe, TX 77304
John
Job Details: 07/03/2024
part order; ordrng 1 w11590251 (valve) and 1 w11590294 (igniter)
We serviced a
JENN-AIR COOKTOP
Model JED3430GB01
Near Houston, TX 77082
jerrell
Job Details: 07/03/2024
Tech assist for JL ran test all operations normal.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS
Near Sugar Land, TX 77478
roosevelt
Job Details: 07/03/2024
bad control; ordrng 1 w11410062 (control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADM0
Near Houston, TX 77040
Gary L
Job Details: 07/03/2024
Found screw under float switch actuator. Removed screw from float switch actuator and checked operation
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Santa Fe, TX 77510
donnie
Job Details: 07/03/2024
"Unit has error codes for inlet fill valve and control board, estimate $749.92 -$162.32 customer is buying a new unit"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS6
Near Crosby, TX 77532
ricky
Job Details: 07/03/2024
"found and replaced part, found all function normal , cust doesnt like desighn sr 7739091397"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS5
Near Crosby, TX 77532
ricky
Job Details: 07/03/2024
"found oder from chem ad in gas, still no leaks, sr7738928289"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHMO8
Near Missouri City, TX 77459
Edwin
Job Details: 07/03/2024
Upon arrival customer stated unit has being working no service need it.
We serviced a
WHIRLPOOL DRYER
Model WGD6605MC0
Near Baytown, TX 77521
ricky
Job Details: 07/03/2024
"cover needed is grey, part sent is white, part research; ordrng 1 xxxxxxx (cover)"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Baytown, TX 77521
ricky
Job Details: 07/03/2024
found and replaced worn parts
We serviced a
WHIRLPOOL WASHER
Model WTW6150PW0
Near Pasadena, TX 77505
ricky
Job Details: 07/03/2024
found and replaced broken part; used 1 W11457841 (STRIKE) from stock
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW2
Near Houston, TX 77021
ricky
Job Details: 07/03/2024
need cnts; ordrng 1 w11294861 and 1 w11329040 and 1 w11125159
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS4
Near Houston, TX 77020
ricky
Job Details: 07/03/2024
need sw; ordrng 1 8273992 and 1 3148954
We serviced a
MAYTAG DRYER
Model MED6500MBK0
Near Houston, TX 77015
ricky
Job Details: 07/03/2024
need cnts; ordrng 1 w11578596 and 1 w11565155
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Spring, TX 77386
Osiel
Job Details: 07/03/2024
"replaced console, control board, & latch - working as normal"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Spring, TX 77386
Osiel
Job Details: 07/03/2024
"replaced heater, diffuser, thermistor panel ui & harness - working as normal"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL05
Near Houston, TX 77339
leonard
Job Details: 07/03/2024
order parts 2wgt; ordrng 1 W11658403 (slide) and 1 WPW10170987 (glide) and 1 WPW10170835 (glide)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Magnolia, TX 77355
Joshua
Job Details: 07/03/2024
"Ran diagnostic, Ordering replacement control. ; ordrng 1 W11620481 (Control-elec)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB10
Near Houston, TX 77033
Corey
Job Details: 07/03/2024
Order crisper shelfo; ordrng 1 W11674475 (Crisper shelf) and 1 W11595235 (Left rail) and 1 W10861806 (Meat drawer) and 1 W11595233 (Right shelf rail) and 2 W11164152 (Roller)s and 2 WP3400065 (Screw)s
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Houston, TX 77059
Corey
Job Details: 07/03/2024
"Checked unit, reseated water line to dual valve, verified all Icemaker functions, if issues persist unit may require valve; ordrng 1 W11482383 (Valve) and 1 W11226501 (Ice maker heater)"
We serviced a
WHIRLPOOL OVEN
Model WFG505M0MS0
Near Houston, TX 77089
Corey
Job Details: 07/03/2024
Order igniter and control board; ordrng 1 W11590294 (Igniter) and 1 W11620481 (Control board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM
Near Houston, TX 77089
Corey
Job Details: 07/03/2024
"Replaced/adjusted freezer door, melded gasket with heat gun all functions normal"
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Houston, TX 77044
Miguel
Job Details: 07/03/2024
"motor ,rotor slider,stator and cover been replaced, her draing pipe is to hight. has pictures."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS
Near Tomball, TX 77375
Joshua
Job Details: 07/03/2024
Replaced both UI console and Control-elec. All unit functions checked ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS3
Near Humble, TX 77338
Miguel
Job Details: 07/03/2024
it was kinked line.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near League City, TX 77573
donnie
Job Details: 07/03/2024
"Replaced weak suspension rods , all 4."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Spring, TX 77386
Miguel
Job Details: 07/03/2024
"part to be order the new one still making noise, diverter motor l need is not available....; ordrng 1 w11416362 (sub-pump)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Spring, TX 77386
Miguel
Job Details: 07/03/2024
it been void it some been working on this unit before. has pictures.
We serviced a
JENN-AIR BUILT-IN M/W
Model JMDFS30HL0
Near Spring, TX 77386
Miguel
Job Details: 07/03/2024
reschedule by customer .. he is busy..; saved tckt
We serviced a
WHIRLPOOL MICROWAVE
Model JMDFS24JL01
Near Montgomery, TX 77316
Joshua
Job Details: 07/03/2024
Replaced UI panel assembly. All unit functions checked ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Rosenberg, TX 77469
Russell
Job Details: 07/03/2024
replaced motor. unit tested ok.
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near Porter, TX 77365
leonard
Job Details: 07/03/2024
"checked unit and found magnetron antenna shorted into cavity which is non repairable due to cavity not replaceable. would need magnetron,tranformer and hv diode and capacitor. not recommended to replace parts due to cavity damage which would cause premature failure of parts again."
We serviced a
WHIRLPOOL DRYER
Model WED5050LW1
Near Porter, TX 77365
leonard
Job Details: 07/03/2024
rebooted control board and checked all dryer operations and tempertures and venting. all ck ok
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Tomball, TX 77377
Joshua
Job Details: 07/03/2024
"Ran diagnostic, ordering replacement dampers. ; ordrng 4 W11316766 (Damper assembly)s"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Conroe, TX 77304
John
Job Details: 07/03/2024
chewcked unit out cust to clean condenser full of dog hair look at pics unit checked out at this poibnt temps in frezzer 20 degress and 40 in fridge
We serviced a
WHIRLPOOL COOKTOP
Model WCGK5036PS00
Near Conroe, TX 77304
John
Job Details: 07/03/2024
checked unit out at this point unit working as disined contractor hit gas line in naborhood gas was off to it unit is correct talked to misty at safty ref 7739360683
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV01
Near Houston, TX 77077
jerrell
Job Details: 07/03/2024
Installed tube recharged unit with freon ran test all operations normal.
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPA01
Near Houston, TX 77063
jerrell
Job Details: 07/03/2024
Adjusted drain hose ran test all operations normal.
We serviced a
JENN-AIR OVEN
Model JJW6024HM
Near Magnolia, TX 77355
Joshua
Job Details: 07/03/2024
Closing ticket. Customer canceled at door
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBB05
Near Dickinson, TX 77539
donnie
Job Details: 07/03/2024
Unit was full of Freon. Replaced compressor and drier. Evacuated system and charged unit
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMB4
Near Magnolia, TX 77355
Joshua
Job Details: 07/03/2024
"Ram diagnostic, all functions checked ok. Customer advised on monitoring and running hot water to help with drying. SR-7739425723"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Houston, TX 77084
Luis
Job Details: 07/03/2024
I replaced the suspension and checked ok
We serviced a
WHIRLPOOL OVEN
Model WOD51ECOHS02
Near Katy, TX 77494
Luis
Job Details: 07/03/2024
Checked unit and console is not working ; ordrng 1 W11297709 (Console) and 1 W11261167 (Control) and 1 W11261169 (Control)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Pinehurst, TX 77362
gary
Job Details: 07/03/2024
"Ran diagnostics, adjusted issue with catch assembly. All functions checked ok at this time"
We serviced a
MAYTAG WASHER
Model MHW5630HC0
Near Houston, TX 77024
jerrell
Job Details: 07/03/2024
Need water valves ; ordrng 1 W11688994 (valve) and 1 W11688995 (Valve)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS06
Near Houston, TX 77080
Gary L
Job Details: 07/03/2024
Found coupler to ice container frozen. Removed ice from coupler and reinstalled container. Checked operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB10
Near Houston, TX 77093
Gary L
Job Details: 07/03/2024
Found lights out. Removed and replaced light modules. Checked operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW10
Near La Marque, TX 77568
donnie
Job Details: 07/03/2024
Repaired freezer door to seal. Operations are correct.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Houston, TX 77080
Gary L
Job Details: 07/03/2024
Ordering parts ; ordrng 1 W11293216 (Panel) and 1 W11261167 (Electronic control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Houston, TX 77006
Louis R
Job Details: 07/03/2024
Replaced light & ice maker
We serviced a
WHIRLPOOL RANGE
Model WEG515S0LS3
Near Houston, TX 77019
Louis R
Job Details: 07/03/2024
Scratched dented console; ordrng 1 W11542194 (Console) and 8 W11131701 (Bushing)s
We serviced a
WHIRLPOOL ICE MACHINE
Model MIM1555ZRS
Near San Leon, TX 77539
donnie
Job Details: 07/03/2024
"Ran diagnostics, error code for slow fill all other operations was correct ; ordrng 1 W10881366 (Valve)"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC
Near Houston, TX 77033
Corey
Job Details: 07/03/2024
"Replaced warped transmission, all functions normal, no leaks at time of testing"
We serviced a
WHIRLPOOL OVEN
Model WMH32519HZ09
Near Texas City, TX 77591
donnie
Job Details: 07/03/2024
Need ui and board ; ordrng 1 W11184551 (Ui) and 1 W11342846 (Board)
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Huffman, TX 77336
leonard
Job Details: 07/03/2024
rebooted control board and checked all operations and venting and unable to duplicate complaint. no error codes stored. advised customer to get venting to outside checked. ck ok
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Huffman, TX 77336
leonard
Job Details: 07/03/2024
replaced leaky water valve assembly and ran test cycle. test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ00
Near Conroe, TX 77301
John
Job Details: 07/03/2024
checked unit out cycalded im unit had ice in unit unit checked out
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near La Marque, TX 77568
donnie
Job Details: 07/03/2024
Repaired open circuit black wire at terminal block
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX305ESS1
Near Huffman, TX 77336
leonard
Job Details: 07/03/2024
replaced faulty evaporator and recirculating pump and recharged system. ck ok
We serviced a
JENN-AIR RANGE
Model MER4600LS2
Near Houston, TX 77041
Gary L
Job Details: 07/03/2024
Ordering parts ; ordrng 1 W11564652 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Houston, TX 77083
raul
Job Details: 07/03/2024
"Will need actuator, motor, capacitor, belt and a cam; ordrng 1 W11481722 (Actuator) and 1 W11026785 (Motor) and 1 W11395618 (Capacitor) and 1 W10721967 (Cam) and 1 W11239857 (Belt)"
We serviced a
JENN-AIR DISHWASHER
Model JDPSS246LL1
Near Richmond, TX 77406
raul
Job Details: 07/03/2024
Replaced pump and motor fill valve float switch and control board
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Brookshire, TX 77423
Luis
Job Details: 07/03/2024
"The unit is get too much condensation from the outside customer said, and capacitor and diode shorted out, I replaced them and checked okDouble labor Aut #. W1BN7Y0NL2; used 1 W10574736 (Capacitor), and 1 W11256462 (Diode) from stock"
We serviced a
MAYTAG FREEZER
Model MRT311FFFH01
Near Katy, TX 77494
Luis
Job Details: 07/03/2024
Housing is broken ; ordrng 1 W10313917 (Housing) and 1 W10313918 (Lens)
We serviced a
WHIRLPOOL DOWNDRAFT
Model KXD4636YSS7
Near Houston, TX 77084
jerrell
Job Details: 07/03/2024
Installed motor control and motor assembly all test normal.
We serviced a
JENN-AIR OVEN
Model JJW2830IL01
Near Richmond, TX 77406
raul
Job Details: 07/03/2024
Replaced glass door
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Magnolia, TX 77354
Joshua
Job Details: 07/03/2024
"Ran full diagnostic with customer, all unit functions checked ok. NO leaks found at this time."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ00
Near Magnolia, TX 77354
Joshua
Job Details: 07/03/2024
"Unable to contact customer, closing ticket."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM01
Near Montgomery, TX 77356
james
Job Details: 07/03/2024
Checked unit and replaced open evaporator harness and thermistor. Unit checks ok.; used 1 w10384183 (thermistor) from stock
We serviced a
WHIRLPOOL OVEN
Model WGE745C0FS05
Near Katy, TX 77494
Luis
Job Details: 07/03/2024
I replaced the switch and element and checked ok
We serviced a
WHIRLPOOL VENTHOOD
Model WVU37UC0FS1
Near Houston, TX 77005
derrick
Job Details: 07/03/2024
Checked operation of unit and found no problem. Lights working fine
We serviced a
WHIRLPOOL WASHER
Model WET4027HW2
Near Houston, TX 77005
derrick
Job Details: 07/03/2024
Replaced broken latch and checked operation ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Friendswood, TX 77546
chris
Job Details: 07/03/2024
Replaced faulty compressor and evaporator. Unit is now working as intended no issues at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507ESS01
Near Webster, TX 77598
chris
Job Details: 07/03/2024
Replaced faulty evaporator harness. Unit is now working as intended no issues at this time
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Houston, TX 77059
chris
Job Details: 07/03/2024
Installed user interface and evaporator harness that tech line recommended. Unit is now working as intended no issues at this time
We serviced a
JENN-AIR RANGE
Model JDRP648HL01
Near Montgomery, TX 77356
james
Job Details: 07/03/2024
Checked unit and replaced shorted wifi module control. Customer is to contact wifi connect team for assistance with connecting. Assisted by Tech JP. Talked to Bryant at JennAir and issuedAUTH# j1bn8y1apl2
We serviced a
KITCHENAID ICE MACHINE
Model KUID308HPS00
Near Montgomery, TX 77356
james
Job Details: 07/03/2024
Checked unit and upon arrival unit was starting a harvest cycle and harvest was complete and good. Checked unit in diagnostics and unit checks ok. Customer advised after cleaning unit the operation seemed good. Customer will monitor unit. Unit checks ok at this time.
We serviced a
WHIRLPOOL OVEN
Model WFG550S0LZ4
Near Texas City, TX 77591
donnie
Job Details: 07/03/2024
"Rebooted unit , ran cycles. Operations are correct now"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Houston, TX 77066
Osiel
Job Details: 07/03/2024
broken filter housing ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM10
Near Houston, TX 77066
Osiel
Job Details: 07/03/2024
compressor working - needed to be charged. good frost pattern working as normal
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS4
Near Missouri City, TX 77459
Edwin
Job Details: 07/03/2024
Upon arrival I called techline we did all testing checking polarity voltage amps. Unit had 124v on L1 and 123.9 on L2. Amps was 9.8 when unit was on. Customer has wiring or breakers issue. SR#7739001854 (Bob) Service Pointer W11490386 Unit is working as designed.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near Houston, TX 77018
Gary L
Job Details: 07/03/2024
Ordering bottom door seal; ordrng 1 W11664713 (Seal)
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Richmond, TX 77469
Russell
Job Details: 07/03/2024
replaced lid strike from TRK STK. unit tested ok.; used 1 W11457841 (STRIKE) from stock
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Houston, TX 77015
ricky
Job Details: 07/03/2024
need cnts; ordrng 1 w11368616 and 1 w11491430 and 1 w11609449