We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Missouri City, TX 77459
roosevelt
Job Details: 02/22/2023
"bad control dl auth# is w162bs1nl2; ordrng 1 w113432846 (control), used 1 8206232A (BULBLIGHT), and 1 W10138793 (FUSE) from stock"
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ2
Near Missouri City, TX 77459
roosevelt
Job Details: 02/22/2023
dropped part off
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Pattison, TX 77423
martin
Job Details: 02/22/2023
Needs control board and console ; ordrng 1 W11583883 (User interface) and 1 W11565020 (Control board)
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Brookshire, TX 77423
martin
Job Details: 02/22/2023
Replaced parts list
We serviced a
WHIRLPOOL ICEMAKER
Model WUI95X15HZ01
Near Fulshear, TX 77441
martin
Job Details: 02/22/2023
Door ding up Needs replacing ; ordrng 1 W11346790 (Ice Maker Door)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW
Near Fulshear, TX 77441
martin
Job Details: 02/22/2023
"Inspected bottom of washer looking for signs of electrical burning and or shortage Did not see any. Removed console to visually inspect for burning and shortage, did not see anyRan diagnostics and everything working as intended Showed customer the findings Unit is working as intended at this time"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Arcola, TX 77583
derrick
Job Details: 02/22/2023
order door and seal; ordrng 1 W10906683 (seal) and 1 W10861223 (door) and 1 high temp glue
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Pearland, TX 77581
chris
Job Details: 02/22/2023
Replaced faulty harness and drawer. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Porter, TX 77365
leonard
Job Details: 02/22/2023
rebooted control board and cleared error code and ran test cycle. all test ok
We serviced a
KITCHENAID RANGE
Model KDRS483VSS04
Near League City, TX 77573
dadrick
Job Details: 02/22/2023
checked over unit. found bad cntrl. instaled new cntrl. unit working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Webster, TX 77598
Osiel
Job Details: 02/22/2023
Replaced faulty motor unit is working as intended no issues found at this time
We serviced a
AMANA DRYER
Model NED4655EW1
Near Houston, TX 77093
Louis R
Job Details: 02/22/2023
He led unit found operating as normal. Unit is outside.
We serviced a
WHIRLPOOL COOKTOP
Model WFE320M0JB3
Near Humble, TX 77396
leonard
Job Details: 02/22/2023
replaced broken glass cooktop and checked operations. ck ok
We serviced a
MAYTAG WASHER
Model MHW6630HW3
Near Houston, TX 77345
leonard
Job Details: 02/22/2023
replaced eractic operational control board and control panel and pressure switch and ran diagnostic test cycle. test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Houston, TX 77345
leonard
Job Details: 02/22/2023
replaced broken freezer door slides and brackets and checked operations. ck ok
We serviced a
WHIRLPOOL OVEN
Model WOD77EC0HV00
Near Dickinson, TX 77539
Osiel
Job Details: 02/22/2023
Wrong console came in part order no return date ; ordrng 1 W10871571 (Console)
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Rosharon, TX 77583
derrick
Job Details: 02/22/2023
Replaced grease case and cam and checked operation of unit ok
We serviced a
WHIRLPOOL COOKTOP
Model KGCU467VSS02
Near Katy, TX 77494
raul
Job Details: 02/22/2023
Customer is concerned cooktop moves more than the trim of cooktop can sits on. I explained to customer that is due to Granite not cut properly. She will contact General Contractor to see what can they do to make it fit more properly
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Spring, TX 77373
Gary L
Job Details: 02/22/2023
Removed and replaced heater element per whirlpool request. Checked operation ; used 1 W11537778 (Heater) from stock
We serviced a
KITCHEN AID OVEN
Model KEBC208BKSS0
Near Houston, TX 77057
jerrell
Job Details: 02/22/2023
Installed door ran test all operations normal
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC700HPS04
Near League City, TX 77573
dadrick
Job Details: 02/22/2023
order part; ordrng 1 WPW10394053 (filter housing) and 1 W11204869 (reservoir)
We serviced a
KITCHENAID BUILT-IN M/W
Model KMBD104GSS01
Near League City, TX 77573
dadrick
Job Details: 02/22/2023
help JC
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Houston, TX 77057
Louis R
Job Details: 02/22/2023
Found leaking vent; ordrng 1 Wpw10329609 (Vent assembly) and 2 Wp8269259 (Gasket)s and 1 W11227945 (Vent)
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Cypress, TX 77429
kayla
Job Details: 02/22/2023
Replaced parts. Ran diagnostics. All operations are correct. Customer approved.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Cypress, TX 77429
kayla
Job Details: 02/22/2023
DO helped repair sealed system. All operations are correct. Customer to monitor unit 48hrs. Authorization: K162O51NL2
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW0
Near Houston, TX 77059
chris
Job Details: 02/22/2023
Found faulty hot and cold valves. Quoted customer for repair. Customer to call back if repair is wanted
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC604FSS01
Near Houston, TX 77059
chris
Job Details: 02/22/2023
Part came in damaged part orderPlease expedite ; ordrng 1 W11395635 (Evaporator cover)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Houston, TX 77093
Louis R
Job Details: 02/22/2023
Checked unit found bad fan; ordrng 1 W11371382 (Control) and 1 W11502499 (Harness) and 1 Wpw10384183 (Thermistor) and 1 Wp2315539 (Fan motor)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608ESS01
Near Houston, TX 77041
Louis R
Job Details: 02/22/2023
Replaced all leds per scode
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Arcola, TX 77583
derrick
Job Details: 02/22/2023
Repaired open heater circuit and checked operation ok
We serviced a
KITCHENAID BUILT-IN M/W
Model KMBD104GSS01
Near Stafford, TX 77477
derrick
Job Details: 02/22/2023
Order switches ; ordrng 3 W11397156 (Switch)s and 1 W10278024 (Switch)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Houston, TX 77035
derrick
Job Details: 02/22/2023
Order control; ordrng 1 W11170317 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT134TFDB00
Near Houston, TX 77004
levis
Job Details: 02/22/2023
replaced the comp. evap and recharged the unit; used 1 W11506635 (COUPLER) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QMS02
Near Bellaire, TX 77401
levis
Job Details: 02/22/2023
replaced the thermisters
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Houston, TX 77019
levis
Job Details: 02/22/2023
checked unit unkinked the water line and checked operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Houston, TX 77019
levis
Job Details: 02/22/2023
order parts; ordrng 1 w11558182 (control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HPS04
Near Houston, TX 77005
levis
Job Details: 02/22/2023
checked unit resealed around the fan scroll and the liner of the frig
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Houston, TX 77004
levis
Job Details: 02/22/2023
order parts; ordrng 1 w11449482 and 1 w11545823
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Richmond, TX 77406
martin
Job Details: 02/22/2023
Assisted RY with 2 man job
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS02
Near Houston, TX 77057
jerrell
Job Details: 02/22/2023
Reinstalled gasket tan test all test normal
We serviced a
KITCHEN AID REF DRAWER
Model KUDF204ESB01
Near Houston, TX 77027
jerrell
Job Details: 02/22/2023
Need to order; ordrng 1 WP2196157 (FITTING) and 1 W10281586 (Water tube) and 1 W10281587 (Clamp)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near South Houston, TX 77587
ricky
Job Details: 02/22/2023
found and replaced shorted parts
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near Sienna, TX 77459
roosevelt
Job Details: 02/22/2023
per derrick with tech line to replace control and pump; ordrng 1 w11556725 (control) and 1 w11399437 (pump)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Missouri City, TX 77459
roosevelt
Job Details: 02/22/2023
checked and bad control in pantry door not repairing
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Missouri City, TX 77459
roosevelt
Job Details: 02/22/2023
bad compressor; ordrng 1 W10507884 (compressor)
We serviced a
MAYTAG DRYER
Model MGDX655DW2
Near Houston, TX 77056
anthony
Job Details: 02/22/2023
Replaced shorted motor switch and fuse all ok no problems customer still not happy and still wants unit replacement also he said his wife is scared of the unit and does not want to use it; used 1 W10909685 (Fuse) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Houston, TX 77036
anthony
Job Details: 02/22/2023
Sr 7735692485 unit is in parts research by whirlpool ; ordrng 1 W11164469 (Pump(whirlpool researching part)) and 1 W11024423 (Motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Richmond, TX 77406
raul
Job Details: 02/22/2023
Replaced freezer door
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Conroe, TX 77301
james
Job Details: 02/22/2023
Checked unit and reattached bottom of oven door glass. Unit checks ok.
We serviced a
AMANA RANGE
Model AGR5330BAB3
Near Conroe, TX 77301
james
Job Details: 02/22/2023
Customer refused to pay service call fee if temp test comes back good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Magnolia, TX 77354
gary
Job Details: 02/21/2023
"Ran diagnostics, released stuck water filter and customer advised on functions. Checked ok at this time"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Cypress, TX 77433
kayla
Job Details: 02/21/2023
Returning parts. Closing ticket out for service.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near New Caney, TX 77357
leonard
Job Details: 02/21/2023
replaced broken left rear leveling leg and re-leveled unit and checked operation. ck ok; used 1 W11025920 (LEVELING FEET) from stock
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near New Caney, TX 77357
leonard
Job Details: 02/21/2023
removed debris from fan housing and re-aligned vent outlet and damper and checked operations. ck ok
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Katy, TX 77493
martin
Job Details: 02/21/2023
"Customer complaint was that dryer takes 2,3 cycles to fully dry clothes Inspected and found clogged lint inside filter chuteCleared and tested, venting properly now"
We serviced a
KITCHENAID ICEMAKER
Model KUID508ESS2
Near Dickinson, TX 77539
chris
Job Details: 02/21/2023
Unit is now working as intended
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Stafford, TX 77477
roosevelt
Job Details: 02/21/2023
checked and ajusted loose connection
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Katy, TX 77493
martin
Job Details: 02/21/2023
Ran diagnostics and found actuator failedReplaced with stock partRetested and working properly now ; used 1 W10913953 (Actuator) from stock
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near New Caney, TX 77357
leonard
Job Details: 02/21/2023
"replaced broken surface lamp and housing and checked operation. ck ok; used 1 W10210871 (HOUSNGLMP), and 1 8206232A (BULBLIGHT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Richmond, TX 77407
raul
Job Details: 02/21/2023
Customer wanted me to check her washer due to noises she would hear. I ran diagnostics and found no error codes or didnt hear any noises. I then explained about balance loads and how to properly load washer.
We serviced a
WHIRLPOOL ICEMAKER
Model WUI95X15HZ00
Near Tomball, TX 77377
donnie
Job Details: 02/21/2023
Helped KD repair ice machine
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Cypress, TX 77433
kayla
Job Details: 02/21/2023
"Customer called back, ordering parts. Two wgt; ordrng 1 W11483553 (Gasket tub) and 1 W11579565 (Spray arm) and 1 W11627525 (Spray arm)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Katy, TX 77494
martin
Job Details: 02/21/2023
"DW User interface is not responsive correctlyWill order console,control board and UI; ordrng 1 W11367678 (Console) and 1 W11305308 (Control board) and 1 W11368911 (User interface)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM03
Near Houston, TX 77084
jerrell
Job Details: 02/21/2023
Need to order ; ordrng 1 WPW10179146 (Water valve)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Houston, TX 77082
jerrell
Job Details: 02/21/2023
Replaced cam kit ran test all operations normal.; used 1 W10721967 (Cam kit) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Spring, TX 77373
donnie
Job Details: 02/21/2023
"Unit was exchanged, no repair"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Pearland, TX 77581
Osiel
Job Details: 02/21/2023
Hooked up nitrogen and used bubbles to see if leak on unit is visible informed Techline about pressure dropping from 100 psi to ~95 psi in 45 min called Techline again bevause was informed to raise psi to 150 and varify Leakage if results remained the same. Pressure dropped advised Techline of issue unit sent to product exchange7735490742
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Houston, TX 77089
Osiel
Job Details: 02/21/2023
Closing per office
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Houston, TX 77059
Osiel
Job Details: 02/21/2023
Closing per office
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SHZ1
Near Pearland, TX 77584
Osiel
Job Details: 02/21/2023
Pump came in defective part order no return date ; ordrng 1 W10591570 (Pump)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP560HAMZ0
Near Missouri City, TX 77459
roosevelt
Job Details: 02/21/2023
checked and turned valve supply on and all function ok
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Spring, TX 77380
kayla
Job Details: 02/21/2023
"Customer called back, ordering new parts. Four wgt; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (CAM asy)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Friendswood, TX 77546
Osiel
Job Details: 02/21/2023
Found faulty compressor reordering compressor part order no return date 7735772649; ordrng 1 W11515413 (Compressor)
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near League City, TX 77573
Osiel
Job Details: 02/21/2023
Replaced parts unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL ICEMAKER
Model KUIX535HPS01
Near League City, TX 77573
Osiel
Job Details: 02/21/2023
Replaced parts unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Texas City, TX 77590
Osiel
Job Details: 02/21/2023
Motor came in damaged reordering part ; ordrng 1 W10396029 (Motor)
We serviced a
WHIRLPOOL FREEZER
Model WRS555SIHZ03
Near Pearland, TX 77581
Allen
Job Details: 02/21/2023
Replaced door with void in insulation ops normal on testing found no leaks at this time cust to monitor unit
We serviced a
WHIRLPOOL FREEZER
Model WRT311FZDM0
Near Houston, TX 77004
Allen
Job Details: 02/21/2023
Logged with sterling w Techline of thermal event sr # 7735781739 advised not to proceed with any disassembly to further determine cause noted pics to file and logged with Saftey
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Montgomery, TX 77316
james
Job Details: 02/21/2023
Checked unit and found power supply issues. Advised customer to contact an electrician to have power supply issue corrected.
We serviced a
WHIRLPOOL OVEN
Model WOD52ES4MZ
Near Houston, TX 77099
raul
Job Details: 02/21/2023
Will need control board and UI; ordrng 1 W11594418 (Control board) and 1 W11594228 (UI)
We serviced a
MAYTAG WASHER
Model MHW8200FC0
Near Houston, TX 77339
donnie
Job Details: 02/21/2023
Unit needs outer tub assy with basket. Part has 10 year warranty ; ordrng 1 W10901175 (Outer tub assy with basket)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Spring, TX 77382
Gary L
Job Details: 02/21/2023
Removed and replaced heater element per whirlpool request
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Mont Belvieu, TX 77523
ricky
Job Details: 02/21/2023
ran diag to reset sensor and cycled
We serviced a
WHIRLPOOL WASHER
Model MVWB865GW0
Near Baytown, TX 77521
ricky
Job Details: 02/21/2023
"needs cnt and valve, est declined"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near New Caney, TX 77357
leonard
Job Details: 02/21/2023
order parts 2wgt; ordrng 1 W11513255 (water valve)
We serviced a
WHIRLPOOL STOVETOP
Model WFE505W0JZ3
Near New Caney, TX 77357
leonard
Job Details: 02/21/2023
recalibrated oven control 10 degrees hotter and re-checked temperture and operations. ck ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Montgomery, TX 77316
james
Job Details: 02/21/2023
Order parts reschedule with customerf4e3 f5e12wgt; ordrng 1 W11164469 (SUMP & MOTOR ASSEMBLY) and 1 W11084121 (sensor)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN708MPS00
Near Spring, TX 77382
Gary L
Job Details: 02/21/2023
Found gaskets dealing properly. Heated gaskets to assure that they are sealing Checked temperature in fresh food and freezer. The nit is working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB01
Near Houston, TX 77090
Gary L
Job Details: 02/21/2023
Evacuated Freon from unit. Removed and replaced compressor and drier. Recharged and checked
We serviced a
WHIRLPOOL OVEN
Model RBD305PVS02
Near Spring, TX 77388
Gary L
Job Details: 02/21/2023
Ordered parts; ordrng 1 W10401225 (Stainless and glass panel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDW01
Near Spring, TX 77380
Gary L
Job Details: 02/21/2023
Ordering parts ; ordrng 1 W11109499 (Drier) and 1 W11635510 (Compressor)
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JW1
Near Houston, TX 77011
levis
Job Details: 02/21/2023
order part; ordrng 1 w11396790
We serviced a
KITCHENAID COMPACTOR
Model KUCS03FTSS0
Near Spring, TX 77380
Gary L
Job Details: 02/21/2023
Ordering parts ; ordrng 1 882699 (Gear drive)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDW01
Near Spring, TX 77380
Gary L
Job Details: 02/21/2023
Ordering parts ; ordrng 1 W11109499 (Drier) and 1 W11635510 (Compressor)
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Montgomery, TX 77356
james
Job Details: 02/21/2023
Checked unit for error codes and none found. Ran test cycle and unit checks ok and is cycling as designed.
We serviced a
WHIRLPOOL STACK UNIT
Model CET9100GQ2
Near Humble, TX 77396
donnie
Job Details: 02/21/2023
Removed error codes in diagnostics.
We serviced a
KITCHEN AID RANGE
Model KSGB900ESS0
Near Alvin, TX 77511
chris
Job Details: 02/21/2023
Found faulty fan part order ; ordrng 1 W11107275 (Blower fan)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB09
Near Crosby, TX 77532
ricky
Job Details: 02/21/2023
"new parts bad, need im and valve; ordrng 1 w11321603 and 1 w10498995"
We serviced a
AMANA WASHER
Model NTW4631BQ0
Near Crosby, TX 77532
ricky
Job Details: 02/21/2023
"needs cnt, est declined"
We serviced a
WHIRLPOOL REFRIGERATOR
Model JF42NXFXDE02
Near Montgomery, TX 77356
james
Job Details: 02/21/2023
Checked unit and adjusted icemaker balearm position. Unit checks ok. This is a different issue than previous issue.