We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Pinehurst, TX 77362
gary
Job Details: 01/11/2023
"Ran diagnostics, found restriction with water filter interfering with ice production. All functions checked ok at this time. Documented on going issue with tech line SR-7735474440"
We serviced a
WHIRLPOOL REFRIGERATOR
Model n/a
Near Houston, TX 77088
Louis R
Job Details: 01/11/2023
Customer canceled
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW4
Near Houston, TX 77029
ricky
Job Details: 01/11/2023
"found unit stalled after power outage, reset cnt and cycled"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Humble, TX 77346
donnie
Job Details: 01/11/2023
Replaced freezer door with LV
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW4
Near Spring, TX 77379
Gary L
Job Details: 01/11/2023
Ordering parts ; ordrng 1 Wpw10328463 (Coils) and 1 Wp338906 (Flame sensor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Magnolia, TX 77354
gary
Job Details: 01/11/2023
"Ran diagnostics, adjusted settings. Customer advised on unit functions will monitor for intermittent humming/vibration"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW
Near Houston, TX 77041
Louis R
Job Details: 01/11/2023
"Replace bad control, latch & broken strike; used 2 W11457841 (Strike) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Houston, TX 77056
levis
Job Details: 01/11/2023
replaced shorted tstat
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Stafford, TX 77477
roosevelt
Job Details: 01/11/2023
replaced all parts and all opperation ok; used 1 W10721967 (CAM) from stock
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Houston, TX 77038
Gary L
Job Details: 01/11/2023
Found pillow case stuck underneath agitator. Removed pillow case from underneath agitator and checked operation
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Houston, TX 77038
Gary L
Job Details: 01/11/2023
Ordering parts ; ordrng 1 W10752283 (Washplate) and 1 W10752719 (Basket) and 1 W11454734 (Gearcase)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Houston, TX 77016
Gary L
Job Details: 01/11/2023
Ordering parts ; ordrng 1 W11025157 (Motor)
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Tomball, TX 77375
kayla
Job Details: 01/11/2023
Silicone around ring. Ran diagnostics. All operations are correct. Customer to monitor unit.Customer has Costco and it expires on 03/05/2023
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Tomball, TX 77375
kayla
Job Details: 01/11/2023
Customer to clean unit since this is abuse if not maintained cleanliness. Unit has grease/oil all over burner heads and caps. Reset breaker switch and tested ops. All operations are correct.
We serviced a
AMANA RANGE
Model AGR4230BAB3
Near Tomball, TX 77375
kayla
Job Details: 01/11/2023
Replaced parts. Talked to Andy techline to document further.
We serviced a
WHIRLLPOOL OVEN
Model WOS51EC0HS01
Near The Woodlands, TX 77375
kayla
Job Details: 01/11/2023
Ran diagnostics and all operations are correct. Door is sealing properly and could not duplicate issue at this time. Unit is working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Tomball, TX 77375
kayla
Job Details: 01/11/2023
Repaired door hinges. All operations are correct. customer approved.
We serviced a
KITCHEN AID COOKTOP
Model KCGC506JSS
Near Friendswood, TX 77546
Osiel
Job Details: 01/11/2023
Console damaged during installation reordering part ; ordrng 1 W11444496 (Console)
We serviced a
KITCHENAID OVEN
Model KOCE507ESS20
Near Friendswood, TX 77546
Osiel
Job Details: 01/11/2023
Found faulty microwave door and door switches replaced
We serviced a
AMANA M/W OTR
Model AMV2307PFW3
Near Houston, TX 77016
Louis R
Job Details: 01/11/2023
Found bad board & light; ordrng 1 W11544456 (Control) and 1 W10890779 (Panel) and 3 8206232a (Bulb)s and 1 Wpw10210878 (Socket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB09
Near Houston, TX 77016
Louis R
Job Details: 01/11/2023
Bad gasket ; ordrng 1 W11240749 (Gasket REF)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Houston, TX 77016
Louis R
Job Details: 01/11/2023
Checked unit found F8E1 error (long fill) . Fixed loose connection unit operating as normal.
We serviced a
WHIRLPOOL OVEN
Model WOC54EC7HS04
Near Houston, TX 77008
Louis R
Job Details: 01/11/2023
Replaced blower & ACU
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Spring, TX 77382
Gary L
Job Details: 01/11/2023
Found unit unlabeled. Adjusted legs to level machine. Checked
We serviced a
JENN-AIR OVEN
Model JJW3830LL00
Near Humble, TX 77339
donnie
Job Details: 01/11/2023
Helped LV pull and repair double ovens
We serviced a
KITCHENAID VENTHOOD
Model KVUC606KSS
Near Fulshear, TX 77441
martin
Job Details: 01/11/2023
Inspected vent hood and working as intended Uploaded pictures for documentation Noticed vent hood not completely flushed to the back wall there for exposing more of the vent hood to direct heat coming from 3 front burners of cooktop Advised customer to get with builder see if the specs to vent hood location are correct
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB09
Near Brookshire, TX 77423
martin
Job Details: 01/11/2023
Replaced fridge door New door came with gasket uneven at corner. Heated rubber gasket to allow for seal to close properly but not sure if will retain its new shape Long term
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US0HS00
Near Katy, TX 77494
martin
Job Details: 01/11/2023
Replaced parts list Tested and working properly now Customer inspected and approved repairs
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Sugar Land, TX 77479
roosevelt
Job Details: 01/11/2023
checked and reset and all functionn ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADW9
Near Sugar Land, TX 77478
roosevelt
Job Details: 01/11/2023
checked and unit is working as designed and heating
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Sugar Land, TX 77478
roosevelt
Job Details: 01/11/2023
replaced broken valve; used 1 W11038689 (VALVE) from stock
We serviced a
WHIRLPOOL DRYER
Model MED5500FW2
Near Sugar Land, TX 77478
roosevelt
Job Details: 01/11/2023
replaced bad braket; used 1 W10837240 (BRACKET) from stock
We serviced a
KITCHENAID MICROWAVE/OVEN
Model KOCE507ESS09
Near Houston, TX 77045
roosevelt
Job Details: 01/11/2023
installed all parts and called tech line and spoke with leon..and criss and kirk and per kirk is sending up for review unit is still doing the same thing saying replac inverter sr# is 7735468407
We serviced a
JENNAIR WINE CELLAR
Model JWC2450ARS
Near Missouri City, TX 77459
derrick
Job Details: 01/11/2023
Reschedule for when consumer has unit pulled out; O-emld tckt
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Spring, TX 77373
donnie
Job Details: 01/11/2023
Replaced control board and sensor. Operations are correct now
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB2
Near Houston, TX 77044
donnie
Job Details: 01/11/2023
Replaced open element and defective soap dispenser. Operations are correct now
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ01
Near Jamaica Beach, TX 77554
dadrick
Job Details: 01/11/2023
checked over unit. found bad evap and comp. instaled new evap and comp. unit working as designed. auth# TPB06354L2.0
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Pearland, TX 77581
dadrick
Job Details: 01/11/2023
instal temp logers per Robert @ tech line. sr#7734853287. need to go back and retreave logers on monday 1/16/23
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Texas City, TX 77591
Allen
Job Details: 01/11/2023
Replaced inop control and valve ops normal on retest found no errors or faults
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Magnolia, TX 77354
kayla
Job Details: 01/11/2023
Cannot change engineering on placement of exhaust from oven. Customer to contact whirlpool customer service for further assistance on design of unit. This unit is working as designed.
We serviced a
WHIRLPOOL OVEN
Model KEBC208KSS02
Near Houston, TX 77027
levis
Job Details: 01/11/2023
checked unit the unit needs door hinges and tstats the customer will call back to repair
We serviced a
KITCHENAID ICE MACHINE
Model KUIC18NNXS0
Near Houston, TX 77098
levis
Job Details: 01/11/2023
checked unit found the customers drain leaking the customer needs a plumber to correct the drain
We serviced a
WHIRLPOOL WASHER
Model SFF1000CLN0
Near Houston, TX 77004
levis
Job Details: 01/11/2023
order parts; ordrng 1 W10718139 (cntrl-elec) and 1 W10570153 (dispenser)
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Katy, TX 77450
martin
Job Details: 01/11/2023
"Needs motor,actuator,capacitor,CAM,belt and water valve ; ordrng 1 W11396714 (Water valve) and 1 W11026785 (Motor) and 1 W10721967 (CAM) and 1 W11239857 (Belt) and 1 W11395618 (Capacitor) and 1 W11481722 (Actuator)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Richmond, TX 77406
martin
Job Details: 01/11/2023
Assisted RY with 2 man job
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Fresno, TX 77545
roosevelt
Job Details: 01/11/2023
bad gearcase needs replacing and will need dl; ordrng 1 w11449841 (gearcase) and 1 W10754448 (clutch) and 1 W10734521 (slider) and 1 W10915700 (stator)
We serviced a
WHIRLPOOL MICROWAVE
Model JMW2430DP03
Near Houston, TX 77027
anthony
Job Details: 01/11/2023
Replaced shorted panel all ok no problems
We serviced a
JENN-AIR RANGE
Model JDRP548HL01
Near Houston, TX 77024
anthony
Job Details: 01/11/2023
Found rear element support screw fell out used larger stainless screw but customer would like Jennair to be aware that someone could have eaten the screw and cause harm spoke tech line sr 7735471629
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Missouri City, TX 77459
derrick
Job Details: 01/11/2023
Reschedule for next available; O-emld tckt
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Stafford, TX 77477
derrick
Job Details: 01/11/2023
Assisted Ro on change of gear case and basket
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Arcola, TX 77583
derrick
Job Details: 01/11/2023
Order sump assembly; ordrng 1 W11025157 (Sump assembly)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB3
Near Arcola, TX 77583
derrick
Job Details: 01/11/2023
Cleared faulty control. Reset and checked operation of unit ok
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rosharon, TX 77583
derrick
Job Details: 01/11/2023
Order capacitor and control; ordrng 1 W11399433 (Control) and 1 W11428524 (Capacitor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Arcola, TX 77583
derrick
Job Details: 01/11/2023
Cleared blocked pump and checked operation of unit ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9I
Near Arcola, TX 77583
derrick
Job Details: 01/11/2023
Order top rack; ordrng 1 W10909088 (Top rack)
We serviced a
WHIRLPOOL ICEMAKER
Model KUIX535HPA01
Near Montgomery, TX 77316
gary
Job Details: 01/11/2023
"Ran diagnostics, ordering replacement cutting grid; ordrng 1 W10919199 (Cutting grid)"
We serviced a
JENN-AIR OVEN
Model JJW2430LL00
Near Magnolia, TX 77355
gary
Job Details: 01/11/2023
"Replaced console, controls, and latch spoke with tech line on issue with inner cavity lights, ordering replacement light and harness ; ordrng 1 W11292252 (Light) and 1 W11245662 (Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Hockley, TX 77447
gary
Job Details: 01/11/2023
"Ran diagnostics, ordering replacement Icemaker assembly ; ordrng 1 W11546935 (Icemaker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Houston, TX 77008
Louis R
Job Details: 01/10/2023
Fixed loose door hinge
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Houston, TX 77056
anthony
Job Details: 01/10/2023
Fixed jammed float switch all ok no problems
We serviced a
WHIRLPOOL DRYER
Model WED6120HW1
Near Richmond, TX 77407
raul
Job Details: 01/10/2023
I inspected air flow and found lint filter dirty. I explained to customer to clean out after every use.
We serviced a
MAYTAG WASHER
Model MVW6230HC2
Near Willis, TX 77378
james
Job Details: 01/10/2023
Close document for trip and diagnosis and return parts. Unit is being replaced.
We serviced a
KITCHENAID OVEN
Model KODE500ESS05
Near Houston, TX 77041
jerrell
Job Details: 01/10/2023
Need to call technical support in the home ; O-emld tckt
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGK00
Near Houston, TX 77078
donnie
Job Details: 01/10/2023
Unit not being repaired
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near New Caney, TX 77357
leonard
Job Details: 01/10/2023
adjusted simmer flames on rt. and left front burners and checked all other operations. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC4000ESS01
Near Houston, TX 77024
jerrell
Job Details: 01/10/2023
Installed customer stock reservoir ran test all operations normal.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Pattison, TX 77423
martin
Job Details: 01/10/2023
Closing out
We serviced a
WHIRLPOOL OVEN
Model WFG975H0HZ2
Near Richmond, TX 77407
raul
Job Details: 01/10/2023
Upon arrival customer had mention he hasnt used oven since he moved in. I inspected oven and explain to customer the the smoke he was seeing was normal as it was burning off the oily layer it comes with.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM02
Near Houston, TX 77084
jerrell
Job Details: 01/10/2023
Installed door all test normal.
We serviced a
JENN-AIR DOUBLE OVEN
Model JJW2830LL
Near Houston, TX 77096
anthony
Job Details: 01/10/2023
Sr 7735461036 waiting on parts; saved tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS00
Near Magnolia, TX 77355
gary
Job Details: 01/10/2023
Ordering replacement evaporator for both freezer and refrigerator section ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM
Near Hockley, TX 77447
gary
Job Details: 01/10/2023
"Ran diagnostics, ordering replacement separator assembly for dispenser front; ordrng 1 W11423787 (Separator)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Houston, TX 77082
martin
Job Details: 01/10/2023
Found compressor running and evaporator fan running cooling but not cold enough to freeze over Will need sealed system components ; ordrng 1 W11578205 (Compressor) and 1 W11578026 (Evaporator) and 1 W11598434 (Freezer evaporator) and 1 W11109499 (Drier)
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW2
Near Conroe, TX 77303
james
Job Details: 01/10/2023
Checked unit and replaced shorted UI and ACU ran test cycle and unit hcecks ok. Assisted by Tech JP. Talked to Kerel at Trade Partners and denied 2x labor for stacked unit
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Houston, TX 77087
chris
Job Details: 01/10/2023
Found loose connection at control board. Reinstalled loose connection. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Houston, TX 77061
chris
Job Details: 01/10/2023
Found loose connection at water valve. Reinstalled loose connection. Unit is now working as intended. No leaks at this time
We serviced a
MAYTAG WASHER
Model MVWC565FW
Near Houston, TX 77044
donnie
Job Details: 01/10/2023
Repaired open circuit to terminal at drain pump. Operations are correct now
We serviced a
WHIRLPOOL RANGE
Model MGR7700LZ0
Near New Caney, TX 77357
leonard
Job Details: 01/10/2023
order shorted control; ordrng 1 W11564641 (control board)
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Houston, TX 77056
jerrell
Job Details: 01/10/2023
Reinstalled sensor and grills all test normal.
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ2
Near Montgomery, TX 77356
james
Job Details: 01/10/2023
Replaced misformed oven door hinges. Unit checks ok
We serviced a
WHIRLPOOL LAUNDRY
Model MVWB765FW3
Near Montgomery, TX 77316
james
Job Details: 01/10/2023
Do not order parts at this time. Customer will call office if repairs are wanted3wgt; ordrng 1 W11393685 (GEARCASE) and 1 W10754448 (clutch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Montgomery, TX 77316
james
Job Details: 01/10/2023
Order parts customer will call office to schedule install upon delivery; ordrng 1 W11023679 (dor-fip)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS01
Near Houston, TX 77071
derrick
Job Details: 01/10/2023
Do not order until consumer approves ; ordrng 1 W11579560 (Ice maker)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Houston, TX 77044
donnie
Job Details: 01/10/2023
"Unit vent through ceiling needs to be cleaned. Open vent limiter. Disconnected vent, replaced vent thermistor. Operations are correct now ; used 1 279816 (Limiter) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Baytown, TX 77521
ricky
Job Details: 01/10/2023
found and replaced worn part and cycled
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Houston, TX 77075
chris
Job Details: 01/10/2023
"Replaced faulty harness, thermistor and diffuser. Unit is now working as intended no leaks at this time"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Baytown, TX 77521
ricky
Job Details: 01/10/2023
found and replaced shorted parts
We serviced a
KITCHENAID COOKTOP
Model KCGS350ESS00
Near Baytown, TX 77521
ricky
Job Details: 01/10/2023
found and replaced shorted parts
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI95X15HZ01
Near Montgomery, TX 77356
james
Job Details: 01/10/2023
Checked unit and replaced shorted external drain pump. Ran test cycle and unit checks ok and no leaks detected.; used 1 1901A (PUMP) from stock
We serviced a
KITCHEN AID REFRIGERATOR
Model KFIS29PBMS03
Near Montgomery, TX 77356
james
Job Details: 01/10/2023
Order parts reschedule with customer; ordrng 1 W11190820 (cover) and 1 W11087201 (heater)
We serviced a
KITCHENAID ICEMAKER
Model KUIS18PNZB2
Near Montgomery, TX 77356
james
Job Details: 01/10/2023
Checked unit and replaced shorted external drain pump 1901A that Whirlpool sent to customer. Ran test cycle and unit checks ok and no leaks detected.
We serviced a
MAYTAG DRYER
Model MGD7230HW1
Near Willis, TX 77318
james
Job Details: 01/10/2023
Order parts reschedule with customer2wgt; ordrng 1 W11549461 (MOTOR-DRVE) and 1 WP697772 (blower wheel)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Houston, TX 77044
donnie
Job Details: 01/10/2023
Replaced control board operations are correct now
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Seabrook, TX 77586
chris
Job Details: 01/10/2023
Checked unit at operating temps. Unit is testing normal. Thermistor within spec. Unit is working as intended Control not needed
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Houston, TX 77082
raul
Job Details: 01/10/2023
"Will need roller support, pulley, belt and blower wheel. ; ordrng 2 Wpw10314173 (Roller support)s and 1 Wp691366 (Pulley) and 1 Wpw10198086 (Belt) and 1 Wp694089 (Blower wheel)"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Richmond, TX 77407
raul
Job Details: 01/10/2023
Replaced strike; used 1 W11457841 (Strike) from stock
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Tomball, TX 77375
kayla
Job Details: 01/10/2023
Found drain hose vibrating behind unit. Repaired drain hose. Ran diagnostics and all operations are correct now. Unit working as designed. Customer approved.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Richmond, TX 77407
raul
Job Details: 01/10/2023
"Will need heater, start dev, capacitor, harness wire; ordrng 1 W11546981 (Heater) and 1 W11547180 (Start dev) and 1 Wpw10662129 (Capacitor) and 1 W11566475 (Harness wire)"
We serviced a
KITCHENAID ICEMAKER
Model KUID508HPS01
Near Richmond, TX 77406
raul
Job Details: 01/10/2023
Replaced pump
We serviced a
KITCHENAID OVEN
Model KODE500ESS20
Near Richmond, TX 77406
raul
Job Details: 01/10/2023
"Found error codes F2E0 and F6E4 will need upper control manager, console and 2 probe sensor; ordrng 1 W11448962 (Upper manager) and 1 W11600643 (Console) and 2 W11598120 (Probe sensor)s and 2 Wp4449751 (Thermostat fix)s"