We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS01
Near Houston, TX 77098
Louis R
Job Details:
08/25/2023
Found bad valve; ordrng 2 W10897719 (Valve)s
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Fresno, TX 77545
roosevelt
Job Details:
08/25/2023
replaced bad control
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Magnolia, TX 77354
gary
Job Details:
08/24/2023
"Customer called back in issue continued, will pre Id completed housing and dispenser for left hand side; ordrng 1 W11569112 (Dispenser) and 1 W11621181 (Drawer)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM02
Near Houston, TX 77077
jerrell
Job Details:
08/24/2023
"Replaced led and door switch ran test all operations normal.; used 1 W11123941 (Switch), and 1 W11577968 (Light bulb) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Houston, TX 77043
jerrell
Job Details:
08/24/2023
Ran diagnostics reset controls all test normal.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Houston, TX 77041
Louis R
Job Details:
08/24/2023
Fixed door springs
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Shenandoah, TX 77380
Josue
Job Details:
08/24/2023
"NOT DRYING FULLY. Customer To follow instructions on use and care guide. Customer is using all other functions with sensors and putting mixed loads causing sensors to sense there is no more moisture and it stops midcycle. Ran timed dry and tested temperatures on highs and lows. All operations are correct, unit working as designed."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Rosharon, TX 77583
roosevelt
Job Details:
08/24/2023
close out per don unit was exchanged
We serviced a
WHIRLPOOL VENTHOOD
Model WVU17UC0JS0
Near La Marque, TX 77568
angel
Job Details:
08/24/2023
Corrected issue with filter supports all ok no problems
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Texas City, TX 77591
angel
Job Details:
08/24/2023
Corrected filter housing and adjusted support all ok no problems
We serviced a
JENN-AIR COOKTOP
Model JGCP548HL00
Near Fulshear, TX 77441
martin
Job Details:
08/24/2023
LF valve bent sideways Will order manifold assembly ; ordrng 1 W11338090 (LF/LR valve manifold)
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Porter, TX 77365
leonard
Job Details:
08/24/2023
adjusted simmer flames and checked operations. ck ok
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Rosharon, TX 77583
roosevelt
Job Details:
08/24/2023
close out per don unit was exchanged
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM01
Near Houston, TX 77004
Louis R
Job Details:
08/24/2023
Order parts; ordrng 1 W11666427 (Control) and 1 Wpw10384183 (Thermistor) and 1 W11562214 (Harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Houston, TX 77035
derrick
Job Details:
08/24/2023
While trying to repair leak we no longer have enough cap tube to do another seal system; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Missouri City, TX 77459
derrick
Job Details:
08/24/2023
Order sensor; ordrng 1 12791417sp (Sensor)
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW4
Near Houston, TX 77075
chris
Job Details:
08/24/2023
Found faulty control and drain pump part order; ordrng 1 W11603811 (Control) and 1 W10919003 (Drain pump)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Baytown, TX 77523
Allen
Job Details:
08/24/2023
Assisted tech Dt checked for leaks found no leaks at this time all ops normal customer to monitor unit for further issues
We serviced a
WHIRLPOOL1299] RANGE
Model WFG505M0MS0
Near Conroe, TX 77301
james
Job Details:
08/24/2023
Checked unit and oven bottom assembly and right door hinge. Unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Missouri City, TX 77459
roosevelt
Job Details:
08/24/2023
checked and found that ice maker was off turned ok and all function ok
We serviced a
WHIRLPOOL WASHER
Model MVWB835DC4
Near Conroe, TX 77304
james
Job Details:
08/24/2023
Checked unit and found error codes f2e1 f3e2 and f7e9. Unit needs gear case rotor stator clutch slider. Customer is not making repairs at this time.
We serviced a
KITCHEN AID REFRIGERATOR
Model KBSD702MPS
Near Houston, TX 77027
jerrell
Job Details:
08/24/2023
Adjust top grill Housman test all operations normal.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Houston, TX 77045
roosevelt
Job Details:
08/24/2023
chwcked and all function worked ok customer needs to relocate drian
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS03
Near Houston, TX 77045
roosevelt
Job Details:
08/24/2023
bad compressor dl auth# is k18ck1xl2; ordrng 1 8201675 (compressor) and 2 WPW10143759 (dryer)s
We serviced a
WHIRLPOOL REFIGERATOR
Model WRF736SDAM14
Near Spring, TX 77388
Osiel
Job Details:
08/24/2023
TRIP AND DIAGNOSTIC - gave quote to replace compressor ; ordrng 1 w10309988 (Compressor Kit)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near New Caney, TX 77357
leonard
Job Details:
08/24/2023
replaced broken door glass and brackets and screws and checked operations. ck ok
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Porter, TX 77365
leonard
Job Details:
08/24/2023
adjusted upper door switch cam and checked all operations. ck ok
We serviced a
WHIRLPOOL REFIGERATOR
Model WRS321SDHZ08
Near Houston, TX 77043
jerrell
Job Details:
08/24/2023
Reinstalled heater connection and readjusted thermistor ran test all operations normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB04
Near Porter, TX 77365
leonard
Job Details:
08/24/2023
defrosted frozen freezer drain and trouph and cleared clogged drain line and checked defrost operation. all ck ok
We serviced a
JENN-AIR REFRIGERATOR
Model JBZFL30IGX00
Near Spring, TX 77386
donnie
Job Details:
08/24/2023
Need icemaker assy.; ordrng 1 W11646196 (Icemaker)
We serviced a
WHIRLPOOL ICEMAKER
Model WUI95X15HZ00
Near Spring, TX 77386
donnie
Job Details:
08/24/2023
"Ran diagnostics, no errors. Unit needs auxiliary drain pump. $572.26 labor $89.95 house call $149.95 tax $67.00 total $879.16 - trip charge $162.32 balance $716.84 customer will call back if want repaired"
We serviced a
JENN-AIR COOKTOP
Model JED3430GS01
Near Houston, TX 77345
leonard
Job Details:
08/24/2023
order parts 2man 2wgt with Donnie; ordrng 1 W11476188 (cooktop) and 1 W11083805 (grille) and 3 W11091955 (trim-cktop)s and 5 W11568604 (bezels)s
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Houston, TX 77090
Osiel
Job Details:
08/24/2023
assisted GL
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Magnolia, TX 77354
Josue
Job Details:
08/24/2023
Replaced parts. All operations are correct now. Customer approved and will monitor unit for one week.Authorization: W18BVT0NL2
We serviced a
KITCHENAID COOKTOP
Model KCES556HBL00
Near Houston, TX 77345
donnie
Job Details:
08/24/2023
Helped Leonard repair cooktop
We serviced a
KITCHENAID RANGE
Model KSDB900ESS1
Near Spring, TX 77382
Josue
Job Details:
08/24/2023
Replaced part. All operations are correct now. Customer approved and will monitor unit one week. Customer paid balance 320.89 with check # 928
We serviced a
WHIRLPOOL RANGE
Model WEG515S0LZ3
Near League City, TX 77573
angel
Job Details:
08/24/2023
Unit at this time is working but customer is saying that the unit would beep and stop working and that when it happens they smell gas if issue returns it will need main control and also regulator
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Rosharon, TX 77583
derrick
Job Details:
08/24/2023
Consumer is only getting 120v to the receptacle. Need to have an electrician to repair
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW2
Near League City, TX 77573
angel
Job Details:
08/24/2023
Ordering parts based on service pointer; ordrng 1 W10721967 (Cam)
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Spring, TX 77380
Josue
Job Details:
08/24/2023
Replaced parts. All operations are correct. Customer OK.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Shenandoah, TX 77380
Josue
Job Details:
08/24/2023
Replaced parts. All operations are correct now. Customer oK.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Brookshire, TX 77423
martin
Job Details:
08/24/2023
Need control board and drain pump ; ordrng 1 W11607637 (Control board) and 1 W10919003 (Drain pump)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Fulshear, TX 77441
martin
Job Details:
08/24/2023
"Inspected range for gas leaks Checked all burners, hose connections and valves No leaks found. Per customer admission they smelled excessive gas during use of the small burner at the rear left. This is the burner that was really dirty will over spillage. Uploaded picture fore documentation Advised customer to monitor burners as to check their cleanliness this would affect the proper gas flames"
We serviced a
JENN-AIR COOKTOP
Model JGCP548HL00
Near Fulshear, TX 77441
martin
Job Details:
08/24/2023
Inspected range for gas leaks Per customer NO leaks just valve at a slanted level
We serviced a
WHIRLPOOL COOKTOP
Model WCG77US0HS00
Near Katy, TX 77494
martin
Job Details:
08/24/2023
"Per customer request, just drop off at the door he would install himself"
We serviced a
WHIRLPOOL RANGE
Model WEE515SOLS2
Near Pattison, TX 77423
martin
Job Details:
08/24/2023
"Right front dual element not coming onQuoted customer for Dual element, switch and 1 broken knob Pending customer approval"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAB06
Near Katy, TX 77449
martin
Job Details:
08/24/2023
"Arrived at customer home to replace parts. Customer very hostile in her words,demeanor and way of communicatingReplaced fridge light and started to replace freezer light but noticed the light that was sent out was not the correct one. The customer lost it. Started making Racist remarks like the other American tech would have gotten order correctly and done job quickly. She just kept going at it by saying she knew this would happen because she knew me. I was very uncomfortable in that house and felt as if any second she would strike me physically in kicking me out. I quickly notified the Office of situation Closing out for trip"
We serviced a
KITCHENAID ICEMAKER
Model KUID508ESS1
Near Katy, TX 77450
martin
Job Details:
08/24/2023
Replaced parts list
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Houston, TX 77073
donnie
Job Details:
08/24/2023
"Installed drain pump, ui and board, called tech line. Was told to reorder board and ui. Ref # 7737176354; ordrng 1 W11557935 (Board) and 1 W11478519 (Ui) and 1 W11165546 (Water valve) and 1 W11591637 (Wire harness)"
We serviced a
WHIRLPOOL RANGE
Model JDRP548WP02
Near Houston, TX 77027
levis
Job Details:
08/24/2023
two man with JW
We serviced a
WHIRLPOOL ICEMAKER
Model WRF767SDHZ04
Near Houston, TX 77069
Osiel
Job Details:
08/24/2023
installed valve and ice maker
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Houston, TX 77044
donnie
Job Details:
08/24/2023
"Replaced motor and blower, operations are correct now"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ4
Near Texas City, TX 77591
angel
Job Details:
08/24/2023
Needs parts; ordrng 1 W11512353 (Manifold)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near La Marque, TX 77568
angel
Job Details:
08/24/2023
Replaced warped panel all ok no problems
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Houston, TX 77038
Osiel
Job Details:
08/24/2023
installed gasket & control board
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Houston, TX 77077
jerrell
Job Details:
08/24/2023
Ran diagnostics reset controls all test normal
We serviced a
WHIRLPOOL ICEMAKER
Model WRS315SDHZ08
Near Houston, TX 77056
levis
Job Details:
08/24/2023
ORDER PART; ordrng 1 w11546935 (ice maker)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Houston, TX 77056
levis
Job Details:
08/24/2023
order parts; ordrng 1 w11629911 (control) and 1 w11416362 (pump)
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ1
Near Rosharon, TX 77583
derrick
Job Details:
08/24/2023
Order bottom trim; ordrng 1 W10334031 (Trim)
We serviced a
WHIRLPOOL1299] WASHER
Model WFW560CHW4
Near Houston, TX 77077
jerrell
Job Details:
08/24/2023
Ran diagnostics reset controls all test normal
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Rosharon, TX 77583
derrick
Job Details:
08/24/2023
Order basket; ordrng 1 W11172199 (Basket)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Rosharon, TX 77583
derrick
Job Details:
08/24/2023
"Replaced shorted motor, gear case, cam and belt; used 1 W11239857 (Belt) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS02
Near Conroe, TX 77301
james
Job Details:
08/24/2023
Assisted Tech JP with repair
We serviced a
JENNAIR OVEN
Model JGRP436WT01
Near Houston, TX 77007
Louis R
Job Details:
08/24/2023
Needs liner. Liner NLA
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM02
Near Houston, TX 77077
jerrell
Job Details:
08/24/2023
Installed listed parts all test normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Sugar Land, TX 77479
roosevelt
Job Details:
08/24/2023
bad module and brokeb ice container; ordrng 1 w11527432 (module) and 1 W11185686 (ice-contnr)
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Missouri City, TX 77489
roosevelt
Job Details:
08/24/2023
checked and reconnected loose wire
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Missouri City, TX 77459
roosevelt
Job Details:
08/24/2023
called tech line and spoke with criss and wonted to check pressurs got 0 on high and low side went into a vacume and wont me to come back out and use nitrogen for pressure checks and unit didnt have any freon again sr# is 77371770529; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Rosharon, TX 77583
roosevelt
Job Details:
08/24/2023
"bad controls and dl auth# is w18bwo0nl2; ordrng 1 w11518204 (cntrl) and 1 w11558182 (control), used 1 WPW10384183 (THERMISTOR) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Houston, TX 77028
leonard
Job Details:
08/24/2023
assisted Donnie
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Magnolia, TX 77354
gary
Job Details:
08/24/2023
Replaced control damper assembly in fresh food section. All functions checked ok at this time
We serviced a
WHIRLPOOL REFIGERATOR
Model WRS315SDHZ08
Near Houston, TX 77098
derrick
Job Details:
08/24/2023
Repaired loose heater wire and checked operation of unit ok
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near La Marque, TX 77568
angel
Job Details:
08/24/2023
Replaced faulty harness and pump assembly all ok no problems
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Dickinson, TX 77539
angel
Job Details:
08/24/2023
Unit will need new gear case and drive system estimate of repair is 450-550 dollars customer declined repair at this time whirlpools number is 1800-253-1301
We serviced a
WHIRLPOOL OVEN
Model WFG320M0MS0
Near Spring, TX 77373
donnie
Job Details:
08/24/2023
Replaced open Erc. Operation are correct now
We serviced a
MAYTAG REFRIGERATOR
Model MFX2876DRE00
Near Spring, TX 77373
donnie
Job Details:
08/24/2023
"Defrosted refrigerator evaporator, replaced refrigerator wiring harness with thermistors."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Missouri City, TX 77459
roosevelt
Job Details:
08/24/2023
checked and ajusted back cover and all function ok
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Rosharon, TX 77583
roosevelt
Job Details:
08/24/2023
all function worked ok
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW2
Near Richmond, TX 77407
martin
Job Details:
08/24/2023
Customer canceled at door Closing out for Trip
We serviced a
KITCHENAID ICEMAKER
Model KUID308HPS01
Near Houston, TX 77019
levis
Job Details:
08/24/2023
checked unit found no drain hose on the unit and the water draining on to the floor the customer is contacting the installer to correct the drain
We serviced a
WHIRLPOOL DRYER
Model WED92HEFW0
Near Houston, TX 77098
levis
Job Details:
08/24/2023
order part; ordrng 1 w11537215 (control)
We serviced a
WHIRLPOOL FREEZER
Model JBZFL18IGX10
Near Bellaire, TX 77401
levis
Job Details:
08/24/2023
checked unit adjusted the condenser coil and tubing and checked operation
We serviced a
WHIRLPOOL ICEMAKER
Model KUIS18NNZB0
Near Bellaire, TX 77401
levis
Job Details:
08/24/2023
check unit run cicle ok. normal run
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HW08
Near Houston, TX 77025
levis
Job Details:
08/24/2023
replaced door
We serviced a
MAYTAG DRYER
Model MED5430MW0
Near Houston, TX 77025
levis
Job Details:
08/24/2023
dryer control panel shorteged
We serviced a
WHIRLPOOL OVEN
Model WFG320M0MS0
Near Houston, TX 77025
levis
Job Details:
08/24/2023
replaced shortaged control board
We serviced a
WHIRLPOOL1299] REFIGERATOR
Model WRS3355DHM06
Near Houston, TX 77041
Louis R
Job Details:
08/24/2023
Found shorted parts; ordrng 1 Wp2315549 (Fan) and 1 W11650661 (Heater) and 3 W11123941 (Switch)s
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Houston, TX 77024
Louis R
Job Details:
08/24/2023
Found stripped Gearcase and basket. Customer denied repairs.
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS01
Near Houston, TX 77024
Louis R
Job Details:
08/24/2023
Customer unavailable
We serviced a
KITCHEN AID ICE MAKER
Model KUIX535HPA01
Near Houston, TX 77057
Louis R
Job Details:
08/24/2023
Found bad pump & needs filter; ordrng 1 W11542867 (Recirculating pump)
We serviced a
KITCHENAID ICE MACHINE
Model KUIC18NNZS0
Near Houston, TX 77024
Louis R
Job Details:
08/24/2023
Found bad water valve ; ordrng 1 W10881366 (Valve)
We serviced a
KITCHENAID COOKTOP
Model KCGS556ESS02
Near Houston, TX 77024
Louis R
Job Details:
08/24/2023
Found bad knob; ordrng 1 Wpw10639175 (Center burner) and 2 W11610134 (Igniter)s and 1 W10717628 (RR valve) and 1 Wpw10475149 (Spark module)
We serviced a
WHIRLPOOL DRYER
Model MEDB765FW0
Near Seabrook, TX 77586
angel
Job Details:
08/24/2023
Replaced faulty rollers and idler assembly all ok no problems
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Kemah, TX 77565
angel
Job Details:
08/24/2023
"Needs parts; ordrng 1 WPW10769076 (Control) and 1 W11330971 (Control) and 1 WPW10624574 (Control) and 1 W10804160 (Control) and 1 W11087200 (Inverter), states that autho needed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Missouri City, TX 77459
roosevelt
Job Details:
08/24/2023
checked and all function worked as designed and drianed ok
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Tomball, TX 77375
gary
Job Details:
08/24/2023
"Ran diagnostics, adjusted tub assembly properly into place. Calibrated unit all functions checked ok at this time"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Hockley, TX 77447
gary
Job Details:
08/24/2023
Replaced basket and suspension assembly per service pointer. All functions checked ok at this time
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Hockley, TX 77447
gary
Job Details:
08/24/2023
"Replaced faulty controls in unit, ran test cycle all functions checked ok at this time"
We serviced a
WHIRLPOOL DRYER
Model WGD8127LW3
Near Hockley, TX 77447
gary
Job Details:
08/24/2023
"Ran diagnostics, adjusted settings and customer advised on unit functions. Will monitor"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Magnolia, TX 77354
gary
Job Details:
08/23/2023
"Ran diagnostics, adjusted rinse aid setting. Customer advised on water temp and unit functions, checked ok at this time"