We serviced a
KITCHENAID DISHWASHER
Model KUDI01ILWH4
Near Crosby, TX 77532
ricky
Job Details: 04/22/2025
need mtr; ordrng 1 w10782773 (mtr)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW1
Near Houston, TX 77095
dadrick
Job Details: 04/22/2025
Checked unit all functions tested properly found error code of F0E3 overload advised customer dont overload unit
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS
Near Houston, TX 77095
dadrick
Job Details: 04/22/2025
Checked unit Icemaker is not call for water valve is coming on strong water pressure coming from home with water filter removed from unit water stream is still weak Different issue unit is cooling just not making ice; ordrng 1 W11658802 (Im) and 1 W11226501 (Heater) and 1 W11482383 (Water valve)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Richmond, TX 77469
Russell
Job Details: 04/22/2025
NOT A CALLBACK. 90 DAY PART FAILURE. replaced harness. unit tested ok.
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290REM04
Near Houston, TX 77015
ricky
Job Details: 04/22/2025
found and replaced stalled comp
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW1
Near Houston, TX 77073
Osiel
Job Details: 04/22/2025
The tension in the suspension system's springs is gone; replacement parts will need to be ordered.; ordrng 1 W11396716 (Suspension)
We serviced a
WHIRLPOOL OVEN
Model WOES3030LS
Near Tomball, TX 77375
gary
Job Details: 04/22/2025
"Ran diagnostics, calibrated temperatures in oven and burned out elements. All functions checked ok at this time"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT348FMES05
Near Tomball, TX 77377
gary
Job Details: 04/22/2025
"Ran diagnostics, inspected unit, connectors and voltage. All functions checked ok at this time. Found to be nuisance tripping from arc fault breakers. Referring back to breaker manufacturer Service pointer W11525530 Rev C.Siemens Industry 1800-333-7421"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Houston, TX 77020
Ivan
Job Details: 04/22/2025
Upon arrival changed control unit is now working as designed
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW4
Near Brookshire, TX 77423
martin
Job Details: 04/22/2025
"Replaced gearcase,motor,capacitor,,actuator,belt CAM"
We serviced a
WHIRLPOOL DRYER
Model MED6500MBK0
Near Houston, TX 77099
Aidan
Job Details: 04/22/2025
"Upon arrival, I replaced the new components and it is still doing the same issue. I called Tech Line gave him all the information needed for the dryer. We tested the control board motor heater and console everything pulling out to the control board being bad but he says he doesnt want me to order the part and do further testing Soon. Find out that the part that is bad is the thermistor, I will order the part. SR#7741318738; ordrng 1 WP8577274 (Thermistor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Katy, TX 77450
Jeremy
Job Details: 04/22/2025
Replaced shorted motor ran and tested unit checks ok
We serviced a
WHIRLPOOL DRYER
Model WED9151YW0
Near Katy, TX 77494
Jeremy
Job Details: 04/22/2025
Replaced shorted heater ran and tested unit checks ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS3
Near Magnolia, TX 77354
gary
Job Details: 04/22/2025
"Ran diagnostics, cleared water from overflow pan and customer advised on functions. Unit checked ok at this time"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Magnolia, TX 77355
gary
Job Details: 04/22/2025
"Ran diagnostics, found break in wiring once more. Will need to re order; ordrng 1 W11643701 (Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ10
Near Katy, TX 77493
Luis
Job Details: 04/21/2025
Customer said the dispenser is still not working ; ordrng 1 W11519216 (Assy. Water tank and manifold) and 1 W11446814 (Valve water inlet)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS3
Near Houston, TX 77047
Ivan
Job Details: 04/21/2025
upon arrival unit not heating opened up unit and seen burner had a loose wire reconnected unit is now heating
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Pearland, TX 77584
Jordan
Job Details: 04/21/2025
Diagnosed dishwasher not heating. Uninstalled unit to observe heater element connections. Reconnected loose lower harness to heater. Unit begin to dry correctly.
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Rosenberg, TX 77471
Russell
Job Details: 04/21/2025
closing out repair ticket. no further service
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDFM11
Near Houston, TX 77083
Aidan
Job Details: 04/21/2025
"Upon arrival unit was not making ice, after seeing the icemaker, I found that the water line was frozen, after disconnecting the refrigerator and putting a hot water tube in the water line, I unfroze it and it is now making ice in the ice maker."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CHIZ04
Near Houston, TX 77063
Aidan
Job Details: 04/21/2025
"Upon arrival I found the refrigerator not dispensing water, after taking a look at the water valve I found the part defective and clogged, I replaced part with my TS, and after replacement it is working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near The Woodlands, TX 77380
Clayton
Job Details: 04/21/2025
"Part was already ordered put ticket on me so that I could order the part that was needed, but it has already been ordered and I do not have it on my truck; saved tckt"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Richmond, TX 77469
Russell
Job Details: 04/21/2025
closing repair ticket due to part issues. no further service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Houston, TX 77051
Derrick
Job Details: 04/21/2025
Order parts ; ordrng 1 W11612307 (Console) and 1 W11613479 (Pump)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS12
Near Katy, TX 77449
martin
Job Details: 04/21/2025
Found blower motor connection loose and not making proper connection
We serviced a
WHIRLPOOL DRYER
Model WED600RLW0
Near Conroe, TX 77304
John
Job Details: 04/21/2025
changed out belt unit is correct now; used 1 661570V (BELT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Katy, TX 77450
raul
Job Details: 04/21/2025
Closed for trip and diagnostic.
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Magnolia, TX 77355
gary
Job Details: 04/21/2025
"Ran diagnostics, replaced complete harness assembly in unit. All functions checked ok at this time; used 1 W11643701 (Harness) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HB10
Near Houston, TX 77339
leonard
Job Details: 04/21/2025
adjusted vent motor housing and blower wheel and checked operation. ck ok
We serviced a
JENN-AIR COOKTOP
Model JGD3430BS00
Near Houston, TX 77041
angel
Job Details: 04/21/2025
Close for trip and diagnostic
We serviced a
WHIRLPOOL OVEN
Model GBD277PDB7
Near Missouri City, TX 77459
derrick
Job Details: 04/21/2025
Parts are nla
We serviced a
WHIRLPOOL DISHWASHER
Model GU980SCGB2
Near Sugar Land, TX 77479
derrick
Job Details: 04/21/2025
Parts are nla
We serviced a
WHIRLPOOL DRYER
Model LEN2000LW0
Near Humble, TX 77338
leonard
Job Details: 04/21/2025
checked unit and ordered parts for repair. TPB advised part is no longer available and to close out and returning parts received
We serviced a
WHIRLPOOL RANGE
Model KCGC506JSS00
Near Rosharon, TX 77583
derrick
Job Details: 04/21/2025
Order burners; ordrng 2 W11344539 (Burner)s
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW4
Near Tomball, TX 77377
gary
Job Details: 04/21/2025
"Ran diagnostics, replaced main control assembly in unit. All functions checked ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT531HAPM0
Near Richmond, TX 77469
Edwin
Job Details: 04/21/2025
Upon arrival i diagnosed unit. After inspection noise coming from debris inside drain pump. I removed drain pump and removed restriction causing noise. I tested afterwards no more noise out of the norn. Unit is working as designed
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Missouri City, TX 77459
Edwin
Job Details: 04/21/2025
Upon arrival i diagnosed unit. After inspection drain pump harness was faulty. I repaired connection and secured to drain pump. Unit draining passed. Unit is working as designed.
We serviced a
KITCHENAID OVEN COMBO
Model KOEC530PSS00
Near Houston, TX 77025
Louis R
Job Details: 04/21/2025
Found bad turn table motor. ; ordrng 1 461967848971 (Motor) and 1 W10545578 (Drive) and 1 461967753742 (Adapter)
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Spring, TX 77380
Clayton
Job Details: 04/21/2025
"Need to order a new agitator shaft the teeth are broken off of the agitator shaft, and the customer says it keeps on falling off; ordrng 1 W11395428 (Agitator shaft)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP730HAMZ0
Near Houston, TX 77065
Sarom
Job Details: 04/21/2025
Need bad pump; ordrng 1 W11521436 (Motor)
We serviced a
WHIRLPOOL DRYER
Model CEM2745FQ1
Near Conroe, TX 77301
John
Job Details: 04/21/2025
checked unit out unit needs new timmer cust is fixing them self
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HB
Near Pearland, TX 77584
Jordan
Job Details: 04/21/2025
Part order due to unit not heating properly.; ordrng 1 W10343300 (Capacitor) and 1 W10886077 (Diode) and 1 W10754523 (Transformer) and 1 W10693025 (Magnetron)
We serviced a
KITCHENAID DISHWASHER
Model KDTM405PPS0
Near Pearland, TX 77584
Jordan
Job Details: 04/21/2025
Installed new pump and motor unit leaked at the end of cycle. Ordering tub assembly due to leak in gasket.; ordrng 1 W11120458 (Tub assembly)
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Pearland, TX 77584
Jordan
Job Details: 04/21/2025
"Installed belt, and pulley replacement. Unit operations are now complete."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Pearland, TX 77584
Jordan
Job Details: 04/21/2025
Installed new pump and motor due to unit not cycling properly. Operations are now correct.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM0
Near Arcola, TX 77583
Jordan
Job Details: 04/21/2025
Cleared ice from back wall entered defrost mode. Unit operating properly.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX335HPS01
Near Humble, TX 77346
Gary L
Job Details: 04/21/2025
Found filter clogged. Removed filter and tested. Follow up with customer
We serviced a
UNKNOWN VENTHOODS
Model UVL6048JSS2
Near Houston, TX 77055
Damarcus
Job Details: 04/21/2025
Found light socket loose needed some adjustment working OK now
We serviced a
WHIRLPOOL OVEN
Model KOED530PSS
Near Houston, TX 77025
roosevelt
Job Details: 04/21/2025
assissted derrick
We serviced a
MAYTAG WASHER
Model MVW5435PW0
Near Stafford, TX 77477
roosevelt
Job Details: 04/21/2025
checked and leveled washer and all function ok
We serviced a
KITCHENAID OVEN
Model KOCE507ESS04
Near Sugar Land, TX 77478
roosevelt
Job Details: 04/21/2025
replaced bad sensor; used 1 W10859573 (SENSOR) from stock
We serviced a
KITCHENAID OVEN COMBO
Model KOEC527PSS01
Near Humble, TX 77346
leonard
Job Details: 04/21/2025
reset control and all operations are working properly now
We serviced a
WHIRLPOOL MICROWAVE OVEN
Model WMH31017HZ11
Near Houston, TX 77339
leonard
Job Details: 04/21/2025
adjusted blower housing and checked operations. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Houston, TX 77339
leonard
Job Details: 04/21/2025
replaced faulty freezer air damper and thermisters and fan motor and checked operation. ck ok
We serviced a
AMANA DISHWASHER
Model ADB1400AMB1
Near Houston, TX 77072
derrick
Job Details: 04/21/2025
Replaced bad racks and checked operation of unit ok
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Sugar Land, TX 77498
roosevelt
Job Details: 04/21/2025
replaced bad control
We serviced a
KITCHENAID OVEN COMBO
Model KOCE500ESS09
Near Sugar Land, TX 77479
roosevelt
Job Details: 04/21/2025
bad motor and fan blade service fee been paid; ordrng 1 w11534564 (motor) and 1 w11512064 (fan-blade)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Sugar Land, TX 77479
Russell
Job Details: 04/21/2025
ran diag. adjusted tub supports. unit needs basket.; ordrng 1 W11513243 (basket) and 1 W11449840 (gearcase) and 1 W10721967 (drive pulley)
We serviced a
MAYTAG DRYER
Model MGD7230HW0
Near Sugar Land, TX 77479
Russell
Job Details: 04/21/2025
"unit needs sensor, harness. and thermal controls.; ordrng 1 WPW10298258 (harns-wire) and 1 WP8573713 (thermal cut off fuse) and 1 WP8577274 (thermistor) and 1 WP3391912 (thermostat) and 1 W11618921 (control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Katy, TX 77449
Luis
Job Details: 04/21/2025
"Checked unit and unit was not installed correctly and harness was loose in the junction box, and bare wires exposed, I fixed them and unit went through fine on the auto test"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Crosby, TX 77532
Derrick
Job Details: 04/21/2025
Check unit to find all operations work it as designed on arrival no parts were needed for repairs nor any mechanical failure. Unit is OK.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFF3136SZ00
Near Houston, TX 77032
Gary L
Job Details: 04/21/2025
Found unit working as designed. Adjusted right side refrigerator door and leveled refrigerator. Unit is fine.
We serviced a
WHIRLPOOL OVEN
Model KOED530PSS
Near Houston, TX 77025
derrick
Job Details: 04/21/2025
Replaced both blowers and control board
We serviced a
JENNAIR DISHWASHER
Model JDTSS246GS0
Near Bellaire, TX 77401
derrick
Job Details: 04/21/2025
Order new tank; ordrng 1 WPW10681514 (Tub)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW06
Near Houston, TX 77078
Gary L
Job Details: 04/21/2025
Ordering parts ; ordrng 1 W11109499 (Drier)
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Houston, TX 77060
Gary L
Job Details: 04/21/2025
"Removed and replaced lid, control board, slider and clutch. Checked operation"
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Houston, TX 77042
jerrell
Job Details: 04/21/2025
Tech assist for AU
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Richmond, TX 77469
Russell
Job Details: 04/21/2025
"ordering rotor, slider, and clutch.; ordrng 1 W10734521 (slider) and 1 W11260238 (rotor) and 1 W10754448 (clutch)"
We serviced a
WHIRLPOOL M/W OTR
Model WMMS3130RS01
Near Katy, TX 77494
Luis
Job Details: 04/21/2025
"Checked unit and diode, capacitor and magnetron are not working ; ordrng 1 W11222648 (Diode) and 1 W10574736 (Capacitor) and 1 W11570274 (Magnetron)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ3
Near Houston, TX 77345
leonard
Job Details: 04/21/2025
replaced faulty drain pump and ran test cycle. test ok; used 1 W11497943 (drain pump) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Houston, TX 77039
Gary L
Job Details: 04/21/2025
Removed and replaced drain pump wire harness and control. Checked operation
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB2
Near Mont Belvieu, TX 77523
Derrick
Job Details: 04/21/2025
Check units operation to find all operations working as designed on arrival. Unit is spraying water on upper and lower racks of the dishwasher. There is no mechanical failure to the unit all findings was documented with Asurion and the service request is on the document pictures unit is working as designed
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Baytown, TX 77520
Derrick
Job Details: 04/21/2025
Check unit to find all operations working as designed on arrival no issues with washer. Unit is OK.
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Baytown, TX 77520
Derrick
Job Details: 04/21/2025
Order parts ; ordrng 1 W11603811 (Control) and 1 W10919003 (Drain pump)
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near La Porte, TX 77571
Derrick
Job Details: 04/21/2025
Check unit to find a continuous running drain pump technician presented estimate for parts and labor. Only customer does not know if he wants to proceed customers undecided.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Pasadena, TX 77503
Derrick
Job Details: 04/21/2025
Replace defective lid unit is OK
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Houston, TX 77075
Derrick
Job Details: 04/21/2025
Replaced broken bellow unit is ok
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Houston, TX 77051
Derrick
Job Details: 04/21/2025
Replaced control and actuator unit is ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW
Near Houston, TX 77021
Derrick
Job Details: 04/21/2025
Check unit to find customer overloaded unit cause of unit to not complete a cycle due to washer capacity she was informed of proper load size and capacity and the proper amount of soap during operations for unit not to fail billing usage. All operations are OK.
We serviced a
AMANA DISHWASHER
Model ADB1400AMS
Near Houston, TX 77087
Derrick
Job Details: 04/21/2025
Check unit to find all operations working as designed on arrival there is no issues with draining. Unit is OK.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW
Near Houston, TX 77020
Derrick
Job Details: 04/21/2025
Order parts ; ordrng 1 W11580057 (Compressor) and 1 W11109499 (Drier)
We serviced a
JENN-AIR REFRIGERATOR
Model JS48NXFXDE01
Near Sienna, TX 77459
roosevelt
Job Details: 04/21/2025
assissted derrick
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ09
Near Houston, TX 77071
derrick
Job Details: 04/21/2025
Replaced diode and checked operation of unit ok
We serviced a
MAYTAG WASHER
Model MVWB765FW2
Near Houston, TX 77053
derrick
Job Details: 04/21/2025
Replaced clutch and slider and checked operation of unit ok
We serviced a
JENN-AIR REFRIGERATOR
Model JS48NXFXDE01
Near Sienna, TX 77459
derrick
Job Details: 04/21/2025
Replaced refrigerator door and checked operation ok
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW1
Near Humble, TX 77338
Gary L
Job Details: 04/21/2025
Found faulty wire to drain pump. Removed and replaced wire harness. Customer is also overloading machine. Checked operation
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Liberty, TX 77575
ricky
Job Details: 04/21/2025
needs harness; ordrng 1 w11335100 and 1 w11398781 and 1 w11162560
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Dayton, TX 77535
ricky
Job Details: 04/21/2025
replaced shorted cnt and cycled
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Katy, TX 77494
Luis
Job Details: 04/21/2025
"Checked unit and drain from the air trap to the sink is clogged, I advised the customer to get a plumber, unit checked ok"
We serviced a
MAYTAG OVEN
Model MFGS6030RZ0
Near Atascocita, TX 77346
leonard
Job Details: 04/21/2025
adjusted control temperture calibration 10 degrees hotter and checked operations. ck ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Katy, TX 77494
Luis
Job Details: 04/21/2025
"I replaced the control and console, unit checked ok"
We serviced a
WHIRLPOOL COOKTOP
Model WCGK5036PS00
Near Katy, TX 77493
Luis
Job Details: 04/21/2025
"Checked unit with tech line and everything was working as it's designed, and Mr, said there is something wrong with the unit because it's staining their hats, and to go ahead and replaced it, so I refer them to contact customer service File#. 7741397231"
We serviced a
JENNAIR REFRIGERATOR
Model JFFCF72DKL04
Near Missouri City, TX 77459
Edwin
Job Details: 04/21/2025
Rc gaskets torn (pictures attached).; ordrng 2 W10830046 (Gaskets)s
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Houston, TX 77072
Aidan
Job Details: 04/21/2025
"Upon arrival I replaced the control board and lower wire harness, after replacement I tested the unit and it is going through all cycles as designed, costumer is satisfied."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Missouri City, TX 77459
Edwin
Job Details: 04/21/2025
Upon arrival i diagnosed unit. After inspection bad control board not resetting in flood mode. Will need part order.; ordrng 1 W11607637 (Control Board)
We serviced a
KITCHENAID KITCHEN
Model KDFM404KPS0
Near Spring, TX 77380
Osiel
Job Details: 04/21/2025
replaced vent and control board - after running a diagnostics test i can heard debris in the drain pump. After removing the drain pump i removed the plastic debris and retested. unit is working as design
We serviced a
KITCHENAID COOKTOP
Model KECD807XSS01
Near Houston, TX 77059
Ivan
Job Details: 04/21/2025
auth#07062D upon arrival changed switch unit burner is now turning on
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Houston, TX 77082
raul
Job Details: 04/21/2025
Will need interlock switches ; ordrng 1 W11551761 (Lower interlock) and 1 W11551558 (Upper interlock switches) and 1 W11707984 (Thermal fuse)
We serviced a
MAYTAG REFRIGERATOR
Model MRFF4236RZ00
Near Montgomery, TX 77316
gary
Job Details: 04/21/2025
"Ran diagnostics, performed complete sealed system repair in unit. All functions checked ok"
We serviced a
WHIRLPOOL RANGE
Model WOES3030LS
Near Atascocita, TX 77346
donnie
Job Details: 04/21/2025
Need bake and broil element ; ordrng 1 W11545804 (Bake element) and 1 W11617232 (Broil element)