We serviced a
WHIRLPOOL RANGE
Model WFE775H0HZ5
Near Conroe, TX 77304
james
Job Details:
11/01/2024
Checked unit and disconnected ground and heated unit to 500' for 40 minutes to cure lements. Reconnected groundand ran test cycle and unit checks ok.
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL04
Near Conroe, TX 77304
james
Job Details:
11/01/2024
Close document for trip and diagnosis and return part. Tabitha with JA close ticket out. Product is going up for review
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS4
Near Katy, TX 77494
Luis
Job Details:
11/01/2024
"Checked unit and bottom drawer brackets came off, I reinstalled them and checked ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Katy, TX 77494
Luis
Job Details:
11/01/2024
"Checked unit and I found a loose connection underneath the unit, I fix it and checked ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Conroe, TX 77301
John
Job Details:
11/01/2024
checked unit out turned on despenser to rinse aid unit checed out
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Rosharon, TX 77583
derrick
Job Details:
11/01/2024
Tightened loose nut on valve and checked operation ok
We serviced a
JENN-AIR REFRIGERATOR
Model JS42PPDUDB15
Near Sugar Land, TX 77479
roosevelt
Job Details:
11/01/2024
Custom has a broken and corroded water line freezer door would have to be replaced if customer want unit corrected but she don't want anymore repairs done
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Sugar Land, TX 77479
roosevelt
Job Details:
11/01/2024
replaced bad paryts dl auth# is k1cmo20nl2
We serviced a
WHIRLPOOL OVEN
Model JJW2727DS01
Near Sugar Land, TX 77479
roosevelt
Job Details:
11/01/2024
bad console; ordrng 1 W11236899 (console)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW
Near Missouri City, TX 77459
roosevelt
Job Details:
11/01/2024
Check and then find any issue with washer reset and recalibrate unit washed and drain OK
We serviced a
WHIRLPOOL DISHWASHER
Model WDT540HAMZ0
Near Sugar Land, TX 77479
roosevelt
Job Details:
11/01/2024
pump and motor is out; ordrng 1 w11613474 (pump and motor)
We serviced a
JENNAIR REFRIGERATOR
Model JS48PPDUDB15
Near Missouri City, TX 77459
roosevelt
Job Details:
11/01/2024
called tech line and spoke with andrew and was advised to replace condenser fan motor; ordrng 1 w11578915 (cond-motor)
We serviced a
WHIRLPOOL COOKTOP
Model KBSN708MPS00
Near Sienna, TX 77459
derrick
Job Details:
11/01/2024
Replaced broken gas valve and checked operation of unit ok
We serviced a
JENN-AIR REFRIGERATOR
Model JS42PPDUDB15
Near Sugar Land, TX 77479
derrick
Job Details:
11/01/2024
Line in door is set rotted. Consumer will not repair
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Houston, TX 77074
derrick
Job Details:
11/01/2024
Order controls; ordrng 1 W11626074 (Control) and 1 W11675701 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42FKS01
Near Bellaire, TX 77401
derrick
Job Details:
11/01/2024
Added missing bail arm and checked operation ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Houston, TX 77035
derrick
Job Details:
11/01/2024
Do not estimate approved; ordrng 1 W11556912 (Control) and 1 W11661931 (Fan)
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Rosharon, TX 77583
derrick
Job Details:
11/01/2024
Order heater; ordrng 1 279838 (Heater)
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Rosharon, TX 77583
derrick
Job Details:
11/01/2024
Order fuse and interlocks switches ; ordrng 1 W11301790 (Harness) and 1 W11551761 (Switch) and 1 W11551558 (Switch) and 1 W11707984 (Fuse)
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Baytown, TX 77520
Derrick
Job Details:
11/01/2024
Order parts ; ordrng 1 W11396717 (Suspension)
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrt318fzdb11
Near Houston, TX 77070
Sarom
Job Details:
11/01/2024
"Replaced coupler, drier for seal system repair"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS4
Near Richmond, TX 77469
Edwin
Job Details:
11/01/2024
Upon arrival I diagnosed unit. Cooktop has cracks will need parts order.; ordrng 1 W11175876 (Glass cooktop)
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Humble, TX 77338
leonard
Job Details:
11/01/2024
replaced broken cam assy. and ran test cycle. test ok; used 1 W10721967 (CAM) from stock
We serviced a
WHIRLPOOL STACKED LAUNDRY
Model WET4027HW2
Near Richmond, TX 77469
Edwin
Job Details:
11/01/2024
Upon arrival I diagnosed unit. After inspection lose connection at thermostat causing heating element not to come on. I adjusted wire reconnected to thermostat. Tested unit. Heating element working turn on (picture attached). Unit is working as designed.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ
Near Magnolia, TX 77355
Joshua
Job Details:
11/01/2024
Ran diagnostic with techline SR-7740236616. Deem as damaged .W1CMQ91NL2.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Houston, TX 77048
Gary L
Job Details:
11/01/2024
Customer claim unit works on and off. Ran diagnostic test and no fault codes detected. Ran test cycle and unit is working fine as designed. If problem persist will have to replace control
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS03
Near Missouri City, TX 77459
roosevelt
Job Details:
11/01/2024
replaced parts and all function working
We serviced a
WHIRLPOOL DRYER
Model WED4950HW
Near Fresno, TX 77545
roosevelt
Job Details:
11/01/2024
checked and customer vents are blocked up needs to clean vent no airflow
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Atascocita, TX 77346
leonard
Job Details:
11/01/2024
replaced stripped rotor screw and ran test cycle. test ok; used 1 W10752189 (SCREW) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Atascocita, TX 77346
leonard
Job Details:
11/01/2024
defrosted frozen icemaker fill tube and replaced leaky water valve and ran harvest and fill test. test ok; used 1 W11455388 (water valve) from stock
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Humble, TX 77346
leonard
Job Details:
11/01/2024
replaced weak and bouncy suspension and ran test cycle. ck ok; used 1 W11130362 (SUSPENSION) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM604KBS2
Near Humble, TX 77396
leonard
Job Details:
11/01/2024
replaced leaky water inlet valve and ran test cycle. test ok; used 1 W11434044 (VALVE-INLT) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS
Near Houston, TX 77047
Gary L
Job Details:
11/01/2024
Ran diagnostic test. No error codes detected. Ran test cycle and found unit working fine. Advised customer to use rinse aid.
We serviced a
KITCHENAID ICE MACHINE
Model kuix535hps01
Near League City, TX 77573
donnie
Job Details:
11/01/2024
Replaced dead auxiliary drain pump. Customers supply water line is leaking slowly. Customer is calling a plumber; used 1 1901a (Pump) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT348FMES04
Near Tomball, TX 77377
gary
Job Details:
11/01/2024
"Ran diagnostics, documented sharp edge on refrigerator door findings with tech line and safety. Pending further action. Robin-Safety 7740239156"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Houston, TX 77004
Damarcus
Job Details:
11/01/2024
Order parts and reschedule ; ordrng 1 W11578028 (Inverter) and 1 WPW10675033 (Control)
We serviced a
WHIRLPOOL WASHER
Model wtw8127lc1
Near Cypress, TX 77429
dadrick
Job Details:
11/01/2024
Checked unit not agitating stator an clutch not working properly ; ordrng 1 W10754448 (Clutch) and 1 W11195971 (Stator) and 1 W10734521 (Slider)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB11
Near Houston, TX 77070
Sarom
Job Details:
11/01/2024
need 5/1.8 coupler; ordrng 1 w11504447 (coupler 5/1.8)
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Houston, TX 77047
Gary L
Job Details:
11/01/2024
Ordering parts ; ordrng 1 W11325580 (Console) and 1 W11549931 (ACU)
We serviced a
WHIRLPOOL DRYER
Model WGD6620HC3
Near Houston, TX 77345
leonard
Job Details:
11/01/2024
checked unit and found no error codes and no problems found.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Houston, TX 77345
leonard
Job Details:
11/01/2024
replaced noisy and faulty belt and ran test cycle. test ok; used 1 W11239857 (BELT) from stock
We serviced a
WHIRLPOOL DRYER
Model WED5050LW1
Near Porter, TX 77365
leonard
Job Details:
11/01/2024
checked unit and vent is still clogged. advised customer to get vent cleaned
We serviced a
WHIRLPOOL RANGE
Model WFC150M0Jb4
Near Houston, TX 77070
Sarom
Job Details:
11/01/2024
Reconnected main board
We serviced a
WHIRLPOOL DRYER
Model WED5605MW
Near Cypress, TX 77433
dadrick
Job Details:
11/01/2024
Checked unit found control hanging rubbing against drum put control in correct position with correct screw unit tested properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB11
Near Houston, TX 77070
Sarom
Job Details:
11/01/2024
Need coupler 5/4; ordrng 1 W11504445 (coupler 5/4)
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS00
Near Houston, TX 77006
Damarcus
Job Details:
11/01/2024
"Found , you have a defected inlet water valve, not supplying enough water to the reservoir. If you would like to proceed with the repairs please call the office at 281-452-2121.; ordrng 1 W10897719 (Inlet valve)"
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB3
Near Houston, TX 77070
Sarom
Job Details:
11/01/2024
Replaced control board
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Houston, TX 77019
george
Job Details:
11/01/2024
"Upon arrival, I inspected the unit, ran diagnostics, and found no active error codes. I tested the unit door; it is locking, and the unit is working as designed."
We serviced a
WHIRLPOOL MICROWAVE
Model MT4155SPB5
Near Richmond, TX 77469
Russell
Job Details:
11/01/2024
REPAIR REQUIRES 2X LABOR TO PULL BUILT IN MICROWAVE OUT OF THE WALL. UNIYT NEEDS SPRING AND LEVER.; ordrng 1 WP4158178 (spring) and 1 WP8205451 (brkt-latch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Houston, TX 77007
Louis R
Job Details:
11/01/2024
Replaced bad ice maker & valve
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Spring, TX 77381
Joshua
Job Details:
11/01/2024
"Ran diagnostic, due to broken harness ordering complete Deli drawer; ordrng 1 USEWPLW10815668 (Pantry drawer)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM02
Near Houston, TX 77047
Gary L
Job Details:
11/01/2024
Found fresh food door gasket not sealing properly. Adjusted door and door gasket. Leveled refrigerator and tested.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT5118ZDM02
Near Houston, TX 77047
Gary L
Job Details:
11/01/2024
Found freezer door not sealing properly. Adjusted freezer door and heated door gasket. Leveled refrigerator and reset cold control.
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Tomball, TX 77375
gary
Job Details:
11/01/2024
"Unable to reach customer, will need reschedule.; O-emld tckt"
We serviced a
KITCHENAID COMPACTOR
Model KTTS505ESS0
Near Spring, TX 77382
Joshua
Job Details:
11/01/2024
Customer missed set time for appointment. No access at security gate. Moved on. ; O-emld tckt
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ10
Near Conroe, TX 77301
Joshua
Job Details:
11/01/2024
Replaced all faulty components. All u it functions now check ok. W1CMQ80NL2.
We serviced a
AMANA RANGE
Model AGR4230BAB5
Near Houston, TX 77028
Gary L
Job Details:
11/01/2024
Found gasket torn to oven door. Removed and replaced oven door gasket. Checked operation
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LS4
Near Houston, TX 77028
Gary L
Job Details:
11/01/2024
Customer has Frigidaire range
We serviced a
WHIRLPOOL RANGE
Model WFES3330RS0
Near Houston, TX 77016
Gary L
Job Details:
11/01/2024
Removed ground wire from unit. Set oven to bake at 500 degrees for one hour. Reattached ground wire and tested.
We serviced a
WHIRLPOOL RANGE
Model WFES3330RS0
Near Houston, TX 77016
Gary L
Job Details:
11/01/2024
Removed ground wire from unit. Set oven to bake at 500 degrees for 1 hour. Reattached ground wire and tested
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ17
Near Texas City, TX 77590
donnie
Job Details:
11/01/2024
"Ice cubes too large, hanging up on bail arm. Lowered water pressure at wall vale to refrigerator."
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Spring, TX 77388
Clayton
Job Details:
11/01/2024
Joe was making loud noise blower fan was hitting the frame had to readjust the case of the blower fan all operations OK now
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near Houston, TX 77067
Clayton
Job Details:
11/01/2024
"Install all components microwave was still tripping. The breaker. Customer went and picked up some door switches so I came back put the door switches in and it stopped tripping the breaker right when you plug it in, but then it started tripping the fuse whenever you go to heat it up, had the wiring wrong on the capacitor all operations OK now called Techline to make sure everything was good. Microwave is running great."
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS00
Near Spring, TX 77386
Clayton
Job Details:
11/01/2024
Installed the circulation pump and the icemaker started working right away
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LS2
Near Tomball, TX 77377
Joshua
Job Details:
11/01/2024
Replaced damaged cooktop . All unit functions checked ok at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near League City, TX 77573
donnie
Job Details:
11/01/2024
Replaced icemaker and valve assy. Operations are correct
We serviced a
MAYTAG M/W OTR
Model MMV1175JZ00
Near Conroe, TX 77303
John
Job Details:
11/01/2024
changed out bulb unit checked out
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS01
Near The Woodlands, TX 77354
Joshua
Job Details:
11/01/2024
Ordering replacement thermistor TOD.sr-7740239805; ordrng 1 WP4449751 (High limit thermistor)
We serviced a
WHIRLPOOL RANGE
Model WCGK5036PS00
Near Spring, TX 77389
Joshua
Job Details:
11/01/2024
Replaced cooktop cover. All unit functions checked ok at this time.
We serviced a
WHIRLPOOL OVEN
Model WOES3030LS01
Near Tomball, TX 77377
Joshua
Job Details:
11/01/2024
Ordering remaining parts for complete door. ; ordrng 2 W11602624 (Door handle screws)s and 4 WP3196183 (Hinges screws)s and 1 W11598181 (Spacers) and 1 WPW10618107 (Inner glass) and 4 7101P37560 (Side screws)s
We serviced a
WHIRLPOOL STOVE
Model WFG320M0MS0
Near Magnolia, TX 77354
gary
Job Details:
11/01/2024
Closing ticket. Per builder issue has been resolved.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB05
Near Magnolia, TX 77354
gary
Job Details:
11/01/2024
"Ran diagnostics, replaced complete Icemaker assembly in unit. All functions checked ok at this time"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW
Near Magnolia, TX 77355
gary
Job Details:
11/01/2024
"Ran diagnostics, replaced faulty control. Customer advised on functions and affresh cleaning cycles. Unit checked ok at this time."
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Magnolia, TX 77354
gary
Job Details:
11/01/2024
"Ran diagnostics, replaced faulty controls in unit. All functions checked ok at this time"
We serviced a
WHIRLPOOL RANGE
Model WOS51EC0AS03
Near Rosenberg, TX 77469
Russell
Job Details:
11/01/2024
replaced thermal fuse and control. unit tested ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Katy, TX 77449
Luis
Job Details:
11/01/2024
"Checked unit and unit is still has same roaches, called customer service they said we'll wait until roaches are completely dead, and proof of extermination Notes will be attached to the same file"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Katy, TX 77449
Luis
Job Details:
11/01/2024
I replaced the harness and checked ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Houston, TX 77007
Louis R
Job Details:
11/01/2024
Replaced bad compressor & inverter
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Katy, TX 77450
Luis
Job Details:
11/01/2024
"Checked unit and the unit went out of balance, customer was washing a blanket and the drain pump came disconnected, I reconnected it and checked ok"
We serviced a
WHIRLPOOL OVEN
Model WOES5030LZ00
Near Atascocita, TX 77346
Osiel
Job Details:
11/01/2024
Calibrated temperature - unit is working as design
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW3
Near Houston, TX 77007
Louis R
Job Details:
11/01/2024
Replaced bad control & pump
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Houston, TX 77002
Louis R
Job Details:
11/01/2024
Replaced bad pump & control
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Houston, TX 77032
Osiel
Job Details:
11/01/2024
Unit's control board not responsive - remove back cover and discovered roach infestation. Warranty voided - User care neglect
We serviced a
KITCHENAID DRYER
Model KEYS850LQ1
Near Humble, TX 77339
Osiel
Job Details:
11/01/2024
Unit needs a thermal fuse & timer; ordrng 1 WP3390719 (Thermal Fuse) and 1 WP3976570 (Timer)
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS02
Near Humble, TX 77339
Osiel
Job Details:
11/01/2024
Needs console and control board ; ordrng 1 W10741603 (Control Board) and 1 W10861485 (Console)
We serviced a
JENN-AIR FREEZER
Model JBZFL30IGX10
Near Houston, TX 77005
Louis R
Job Details:
11/01/2024
Bad ice maker; ordrng 1 W11646196 (Ice maker)
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Houston, TX 77084
Jordan
Job Details:
11/01/2024
"Installed basket, Gearcase, Washplate due to basket not spinning properly. Operations are now correct."
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Houston, TX 77084
Jordan
Job Details:
11/01/2024
"Installed new belt, and pulley (4392065). Unit operations are now correct"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSZ57L18DM00
Near Houston, TX 77079
Jordan
Job Details:
11/01/2024
"Unit has restriction in system. In need of compressor, and evaporator. Will wait for customer approval.; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM07
Near Houston, TX 77072
Jordan
Job Details:
11/01/2024
Part order for assembly valve due to water not entering ice maker properly.; ordrng 1 W11563296 (Valve)
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near League City, TX 77573
chris
Job Details:
11/01/2024
Replaced faulty timer. Unit is now working as intended no issues at this time
We serviced a
WHIRLPOOL STACKED LAUNDRY
Model WET4024HW0
Near Houston, TX 77080
jerrell
Job Details:
11/01/2024
Tech assist for AS
We serviced a
WHIRLPOOL OVEN
Model WOED5030LZ01
Near Porter, TX 77365
leonard
Job Details:
11/01/2024
reprogramed control panel to proper model # and checked operations. ck ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS12
Near Pearland, TX 77584
Josue
Job Details:
11/01/2024
Upon arrival and diagnosing it does need a new ice maker. The ice maker could not complete a Harvest test. ; saved tckt
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC1
Near Santa Fe, TX 77510
donnie
Job Details:
11/01/2024
"Need gearcase, controls, wiring harness ; ordrng 1 W11543998 (Board) and 1 W11395618 (Cap) and 1 W11478523 (Ui) and 1 W11591637 (Wiring harness) and 1 W11026785 (Motor) and 1 W11481722 (Actuator) and 1 W11239857 (Belt) and 1 W11449840 (Gearcase)"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC2
Near Seabrook, TX 77586
donnie
Job Details:
11/01/2024
"Need ui, board and dispenser ; ordrng 1 W11556727 (Board) and 1 W11478523 (Ui) and 1 W11413340 (Dispenser) and 1 W11596130 (Pump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB10
Near Texas City, TX 77591
donnie
Job Details:
11/01/2024
Defrosted freezer drain and steamed it out. Poured 3 cups of water down drain to flush. Operations are correct
We serviced a
WHIRLPOOL DRYER
Model WGD5605MW0
Near Santa Fe, TX 77510
donnie
Job Details:
11/01/2024
"Need blower wheel, pulley; ordrng 1 Wp697772 (Blower) and 1 W10837240 (Pulley) and 1 661570v (Belt) and 1 W11364931 (Motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540DWHW09
Near Conroe, TX 77384
John
Job Details:
11/01/2024
part order 2 man 3 wait with je; ordrng 1 w11598433 (evap) and 1 w11686820 (compresser)
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Conroe, TX 77304
John
Job Details:
11/01/2024
cust did not have unit hooked up cust to hook up unit