We serviced a
MAYTAG DRYER
Model MGD8630HW
Near Houston, TX 77024
anthony
Job Details: 01/23/2023
Needs blower assembly and also service kit estimate only there is another unit that would need the same service customer declined repair at this time; ordrng 1 W11417082 (Kit) and 1 WP697772 (Blower)
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Humble, TX 77396
leonard
Job Details: 01/23/2023
rebooted control board and cleared pressure switch hose and ran test cycle. test ok
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Humble, TX 77346
leonard
Job Details: 01/23/2023
rebooted control board and realigned door strike and ran test cycle. test ok
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Humble, TX 77346
leonard
Job Details: 01/23/2023
replaced broken heating element and checked operations. ck ok; used 1 WP3387747 (ELEMENT) from stock
We serviced a
MAYTAG WASHER
Model MVWB835DC4
Near Cypress, TX 77433
kayla
Job Details: 01/23/2023
Customer to contact whirlpool customer service for authorization for parts and double labor. Unit needs more parts.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Houston, TX 77055
Louis R
Job Details: 01/23/2023
Checked unit found operating as normal
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Houston, TX 77080
Louis R
Job Details: 01/23/2023
Found bad water valve. Provided quote
We serviced a
KITCHENAID FREEZER
Model KRFF507HPS00
Near Houston, TX 77080
Louis R
Job Details: 01/23/2023
Found bad valve & leds; ordrng 3 W11601311 (Freezer light)s and 12 W11205082 (Led module)s and 1 Wpw10341329 (Valve)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608EBS01
Near Tiki Island, TX 77554
dadrick
Job Details: 01/23/2023
instaled new leds per special project s84638. unit working as designed.
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Dickinson, TX 77539
Osiel
Job Details: 01/23/2023
Found faulty cam replaced cam unit is working as intended no issues found at this time ; ordrng 1 W10721966 (Cam)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KPS1
Near Houston, TX 77024
anthony
Job Details: 01/23/2023
Sr 7735551356 unit is product review and they are trying to find out how to flash the product to update the software
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Spring, TX 77386
Gary L
Job Details: 01/23/2023
Ordering parts ; ordrng 1 W11518204 (User interface) and 1 W11196400 (Control) and 1 Wpw10384183 (Thermistor)
We serviced a
KITCHEN AID DISHWASHER
Model KDTM404KPS0
Near Houston, TX 77098
levis
Job Details: 01/23/2023
checked unit cleared and reset the control and checked operation
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Houston, TX 77098
levis
Job Details: 01/23/2023
order part; ordrng 1 w11505225
We serviced a
KITCHENAID OVEN
Model KODE500ESS20
Near The Woodlands, TX 77354
Gary L
Job Details: 01/23/2023
Assisted tech in repairing oven
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Richmond, TX 77406
raul
Job Details: 01/23/2023
Will need ice maker; ordrng 1 W11546935 (Ice Maker)
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Richmond, TX 77407
raul
Job Details: 01/23/2023
Will need pump and motor; ordrng 1 W11416362 (Pump and Motor)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Arcola, TX 77583
derrick
Job Details: 01/23/2023
Unit needs new gear case. Consumer to purchase new unit. Do not order; ordrng 1 W11454372 (Gear case) and 1 W10721967 (Cam)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Arcola, TX 77583
derrick
Job Details: 01/23/2023
Replaced damaged cam and checked operation of unit ok; used 1 W10721967 (Cam) from stock
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Arcola, TX 77583
derrick
Job Details: 01/23/2023
Consumer needs vent cleaning. Unit checked ok
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Rosharon, TX 77583
derrick
Job Details: 01/23/2023
Order gear case and slider; ordrng 1 W11449841 (Gear case) and 1 W10734521 (Slider)
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Sugar Land, TX 77479
roosevelt
Job Details: 01/23/2023
all opperation worked as designed. customer needs to move clothes around when off balance
We serviced a
KITCHENAID ICE MACHINE
Model KUIC18NNTS1
Near Houston, TX 77024
jerrell
Job Details: 01/23/2023
Need to order ; ordrng 1 WPW10217917 (VALVE)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Houston, TX 77080
Louis R
Job Details: 01/23/2023
Found unit not defrosting ; ordrng 1 W11566851 (Control) and 1 W11559968 (Motor) and 2 Wpw10384183 (Thermistor)s and 1 W11650660 (Evaporator harness) and 1 W11546935 (Ice maker)
We serviced a
WHIRLPOOL FREEZER
Model WRF535SWHZ04
Near Humble, TX 77338
leonard
Job Details: 01/23/2023
defrosted frost build up in freezer section and re-aligned door brackets and resealed door gasket. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Arcola, TX 77583
derrick
Job Details: 01/23/2023
Repaired stuck rake and checked operation of unit ok
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Arcola, TX 77583
derrick
Job Details: 01/23/2023
Order capacitor ; ordrng 1 W11428524 (Capacitor)
We serviced a
MAYTAG WASHER
Model MHW5100DW0
Near Houston, TX 77043
Louis R
Job Details: 01/23/2023
Found F3E1 F8E3 F6E3 errors. Customer denied repairs.
We serviced a
WHIRLPOOL LAUNDRY
Model MVWB835DW0
Near Houston, TX 77041
Louis R
Job Details: 01/23/2023
Found bad control & pressure switch. Provided quote
We serviced a
ROPER DRYER
Model RGD4516FW
Near Houston, TX 77093
Louis R
Job Details: 01/23/2023
Found broken handle ; ordrng 1 W10861225 (Handle)
We serviced a
WHIRLPOOL DRYER
Model MED5840TW0
Near Houston, TX 77063
jerrell
Job Details: 01/23/2023
Replaced shorted element all test normal.Please charge this card for 232.79 424631534729876002/27 535 card number
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS
Near Houston, TX 77027
jerrell
Job Details: 01/23/2023
Installed drain pump all test normal
We serviced a
WHIRLPOOL DRYER
Model WED6120HC
Near Fulshear, TX 77441
martin
Job Details: 01/23/2023
Needs blower wheel and further inspection after unit is opened up for repairs ; ordrng 1 WP697772 (Blower wheel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC700HPS04
Near League City, TX 77573
dadrick
Job Details: 01/23/2023
order parts; ordrng 1 W11620204 (cntrl) and 1 W11512399 (water valve) and 1 WPW10341320 (water valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Magnolia, TX 77354
gary
Job Details: 01/23/2023
"Replaced main Icemaker assembly in unit, all functions checked ok at this time"
We serviced a
WHIRLPOOL VENTHOODS
Model UXT5536AAS3
Near Pinehurst, TX 77362
gary
Job Details: 01/23/2023
"Ran diagnostics, adjusted loose connectors in unit. All functions checked ok at this time"
We serviced a
KITCHENAID ICEMAKER
Model KUID508ESS2NEED
Near Houston, TX 77079
jerrell
Job Details: 01/23/2023
Installed listed parts all test normal.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near League City, TX 77573
dadrick
Job Details: 01/23/2023
checked over unit. found bad capacitor. instaled new capacitor. instaled new capacitor. unit working as dsigned.; used 1 W11395618 (capacitor) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Friendswood, TX 77546
Osiel
Job Details: 01/23/2023
Found faulty compressor replaced part unit is working as intended no issues found at this time
We serviced a
KITCHENAID COOK TOP
Model KCGC506JSS00
Near The Woodlands, TX 77375
kayla
Job Details: 01/23/2023
Followed Technical Service Pointer #: W11643965. Tested ops. All operations are correct now. Customer approved and aware of dual orifice burners with longer ignition time vs other burners. Unit is working as designed.
We serviced a
WHIRLPOOL LAUNDRY
Model MVWX655DW1
Near Tomball, TX 77375
kayla
Job Details: 01/23/2023
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC7HS03
Near Baytown, TX 77523
ricky
Job Details: 01/23/2023
"needs mag and brd, est pending, pics taken, do not order until okd"
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BS3
Near Baytown, TX 77521
ricky
Job Details: 01/23/2023
"needs bnr, valve and ign, est pending, do not order until approved, pic taken"
We serviced a
WHIRLPOOL RANGE
Model ACR4303MFW4
Near Baytown, TX 77520
ricky
Job Details: 01/23/2023
"found unit roach infested, pics taken, sr 7735506400, warr void"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Houston, TX 77023
ricky
Job Details: 01/23/2023
found and replaced worn parts
We serviced a
MAYTAG REFRIGERATOR
Model MFC2062FEZ02
Near Sugar Land, TX 77498
roosevelt
Job Details: 01/23/2023
picked up temp probe
We serviced a
WHIRLLPOOL DRYER
Model WED5820HW2
Near Houston, TX 77054
levis
Job Details: 01/23/2023
replaced shorted control panel; used 1 w11378949 from stock
We serviced a
WHIRLPOOL DRYER
Model WED7120HC2
Near Houston, TX 77005
levis
Job Details: 01/23/2023
checked unit reset the control and checked operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Richmond, TX 77406
raul
Job Details: 01/23/2023
Will need seal system. ; ordrng 1 W11635510 (Compressor) and 1 W11546692 (Evaporator) and 1 W11109499 (Filter Drier)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Katy, TX 77494
raul
Job Details: 01/23/2023
Replaced outer door and customer commented that it was not the same door due to not having badge. I explained that new doors dont come with badge we have to install them. I told her that if she wasnt happy with the door we can reorder door but it will come the same way. I then asked what she wanted me to do? She just stayed quiet. I asked 2 more times and got no response. I walked out and she close the door behind me.
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Houston, TX 77036
derrick
Job Details: 01/23/2023
Assisted JL ON CALL
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Fulshear, TX 77441
martin
Job Details: 01/23/2023
"Needs control board,user interface,housing ; ordrng 1 W11367678 (User interface) and 1 W11305308 (Control board) and 1 W11368911 (Housing)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Katy, TX 77494
martin
Job Details: 01/23/2023
"Needs timer,PTS ,fuse,cut off ; ordrng 1 WP3392519 (Thermal fuse) and 1 W10900067 (Cut off) and 1 WP3977767 (Thermostat) and 1 279838 (Heater) and 1 WPW10237959 (Door switch) and 1 WPW10117655 (PTS) and 1 W11050715 (Temperature switch) and 1 WPW10185982 (Timer)"
We serviced a
WHIRLPOOL RANGE
Model XXXX
Near Pattison, TX 77423
martin
Job Details: 01/23/2023
Preheated oven to 350 and heat reached temperature Raised to 400 and also reached temperature Unit is working as intended
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Katy, TX 77494
martin
Job Details: 01/23/2023
"RAN DIAGNOSTICS twice and did not experience breaker tripping Error code FE appeared , regarding power source problems Advised customer to have outlet and breaker looked at by electrician and if issue continues to call back"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Katy, TX 77494
martin
Job Details: 01/23/2023
Replaced adjuster and stops
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Houston, TX 77053
roosevelt
Job Details: 01/23/2023
checked and found that customer needs a plumber drian is stoppd up
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near La Marque, TX 77568
dadrick
Job Details: 01/23/2023
checked over unit. found bad thermistor. instaled new thermistor. unit working as designed.; used 1 wpw10384183 (thermistor) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near Hockley, TX 77447
gary
Job Details: 01/23/2023
"Replaced main compressor and evaporator assembly in unit, documented findings and loss of pressures with Rick at tech line. SR7735557742 referring customer to customer service for further action"
We serviced a
JENN-AIR REFRIGERATOR
Model JF42SSFXDA02
Near Houston, TX 77024
anthony
Job Details: 01/23/2023
We serviced a
KITCHEN AID ICEMAKER
Model KUIX535HPS
Near Houston, TX 77024
anthony
Job Details: 01/23/2023
Needs parts; ordrng 1 W10919199 (Cutter)
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Houston, TX 77059
Osiel
Job Details: 01/23/2023
"Found faulty gearcase part order no return date ; ordrng 1 W10721967 (Cam), used 1 W11164183 (Gearcase) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW3
Near League City, TX 77573
Osiel
Job Details: 01/23/2023
Found faulty board replaced board unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL ICEMAKER
Model WRQA59CNKZ
Near San Leon, TX 77539
Osiel
Job Details: 01/23/2023
Found faulty water valve replaced valve unit is working as intended no issues found at this time
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS00
Near Houston, TX 77024
anthony
Job Details: 01/23/2023
Needs parts; ordrng 1 W10897719 (Valve)
We serviced a
WHIRLPOOL WASHER
Model WFW9050XW03
Near Houston, TX 77024
anthony
Job Details: 01/23/2023
We serviced a
KITCHENAID REFRIGERATOR
Model KUDR204EPA00
Near Houston, TX 77056
anthony
Job Details: 01/23/2023
Needs parts; ordrng 1 WPW10772868 (Control) and 1 W10796879 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Bellaire, TX 77401
anthony
Job Details: 01/23/2023
We serviced a
JENN-AIR DISHWASHER
Model WDF331PAHS1
Near Katy, TX 77493
martin
Job Details: 01/23/2023
Customer complained that not drying properly Customer not using Rinse aid Advised to start using Rinse aid and referred them to use and care manual
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Sienna, TX 77459
roosevelt
Job Details: 01/23/2023
replaced bad igniter
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Missouri City, TX 77459
roosevelt
Job Details: 01/23/2023
checkec and didnt find any leaks
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Missouri City, TX 77459
roosevelt
Job Details: 01/23/2023
checked and all function worked and heated customer nees to use some rinse aid or jet dry and run hot water till hot then start
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Missouri City, TX 77459
roosevelt
Job Details: 01/23/2023
missing nut; ordrng 2 w11545286 (nut)s
We serviced a
WHIRLPOOL1299] OVEN
Model WFG550S0HZ1
Near Spring, TX 77382
Gary L
Job Details: 01/23/2023
Removed and replaced gas valve assembly and checked operation
We serviced a
KITCHEN AID ICE MAKER
Model KUIX535HPS00
Near Spring, TX 77382
Gary L
Job Details: 01/23/2023
Could not duplicate problem. Removed and replaced recirculating pump. Checked operation
We serviced a
MAYTAG DRYER
Model MGDC465HW0
Near Spring, TX 77380
Gary L
Job Details: 01/23/2023
Ordering part; ordrng 1 W10899578 (Drum) and 1 W10248059 (Front panel)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KWH0
Near Houston, TX 77090
Gary L
Job Details: 01/23/2023
Assisted tech in repairing dishwasher
We serviced a
AMANA RANGE
Model AER6303MFS5
Near Houston, TX 77016
Gary L
Job Details: 01/23/2023
Found left front burner working as designed. Customer claim it heats up slower than other burners. Checked operation and function
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFN502ESS02
Near Houston, TX 77024
jerrell
Job Details: 01/20/2023
Reinstalled rail mullion ran test all operations normal.
We serviced a
WHIRLPOOL1299] DRYER
Model WED4850HW0
Near La Marque, TX 77568
dadrick
Job Details: 01/20/2023
"checked over unit. found burnt terminal wire and block. instaled new terminal wire and block. unit working as designed.; used 1 WP3397659 (BLOCKTERM), and 1 279318 (wire terminal kit) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVW5430MW0
Near Richmond, TX 77406
raul
Job Details: 01/20/2023
Close for trip and diagnostic
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYMS2
Near Richmond, TX 77406
raul
Job Details: 01/20/2023
Close trip and diagnostic
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS20
Near Richmond, TX 77406
raul
Job Details: 01/20/2023
Close for Trip and Diagnostic
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Conroe, TX 77384
james
Job Details: 01/20/2023
Checked unit and reset controls. Ran test cycle with MW ckeck stick inside and outside and unit checks ok. Customer is to monitor unit and call back if problem returns.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Houston, TX 77089
chris
Job Details: 01/20/2023
Found rusty doors part order ; ordrng 1 LW11037738 (Refrigerator door stainless) and 1 W11566705 (Freezer door stainless)
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL01
Near Spring, TX 77382
Gary L
Job Details: 01/20/2023
Ordering parts; ordrng 1 W11338583 (Light bulb) and 2 Wpw10170836 (Glide)s
We serviced a
KITCHENAID ICE MACHINE
Model KUIC18PNZS0
Near Houston, TX 77024
jerrell
Job Details: 01/20/2023
Installed listed parts all test normal
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Missouri City, TX 77459
derrick
Job Details: 01/20/2023
Replaced faulty control and checked operation of unit ok
We serviced a
KITCHENAID ICEMAKER
Model KUIX335HPS00
Near Houston, TX 77024
anthony
Job Details: 01/20/2023
Needs parts ; ordrng 1 W11614100 (Pan)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Tomball, TX 77377
gary
Job Details: 01/20/2023
"Ran diagnostics, ordering main control assembly ; ordrng 1 W11595220 (Control)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS1
Near Porter, TX 77365
leonard
Job Details: 01/20/2023
removed outer door panel and tightened loose handle mounting studs and re-installed door handle and tightened set screws. ck ok
We serviced a
WHIRLPOOL MICROWAVE
Model KMHS120ESS11
Near New Caney, TX 77357
leonard
Job Details: 01/20/2023
"replaced faulty surface lamp and holder and checked operations. ck ok; used 1 W10210871 (HOUSNGLMP), and 1 8206232A (BULBLIGHT) from stock"
We serviced a
WHIRLPOOL MICROWAVE HOOD
Model WMH31017HZ08
Near Manvel, TX 77578
chris
Job Details: 01/20/2023
Replaced faulty panel. Unit is now working as intended
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS01
Near Houston, TX 77008
Louis R
Job Details: 01/20/2023
Unit is being replaced
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Bellaire, TX 77401
anthony
Job Details: 01/20/2023
Replaced faulty slides all ok no problems
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Houston, TX 77024
anthony
Job Details: 01/20/2023
Needs parts; ordrng 1 W11259006 (Lid) and 1 WP8563965 (Hinge) and 1 WP8572974 (Hinge)
We serviced a
WHIRLPOOL OVEN
Model JJW2827WS02
Near Houston, TX 77096
anthony
Job Details: 01/20/2023
Needs new panel the new control has failed please send newest stock; ordrng 1 W10617331 (Control)
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS
Near Bellaire, TX 77401
anthony
Job Details: 01/20/2023
"Not a recall unit is doing something completely different will need 2x labor to uninstall and reinstall unit for disassembly ; ordrng 1 W11126268 (Harness) and 1 W11034363 (Control), states that autho needed"
We serviced a
WHIRLPOOL MICROWAVE
Model KMHS120ESS11
Near Spring, TX 77382
Gary L
Job Details: 01/20/2023
Ordering parts ; ordrng 1 W11442100 (Blower)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS
Near Pinehurst, TX 77362
gary
Job Details: 01/20/2023
"Ran diagnostics, cleared errors from memory, customer to monitor ; saved tckt"