We serviced a
KITCHENAID REFRIGERATOR
Model KBSD708MPS00
Near Bellaire, TX 77401
Louis R
Job Details:
08/27/2024
SR#7739792115Control board mastic per Techline ; ordrng 1 W11686639 (Control) and 4 4318168 (Mastic)s and 1 W11631626 (Fan assembly) and 1 W11625042 (Thermistor)
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS4
Near Houston, TX 77005
Louis R
Job Details:
08/27/2024
Found broken UI. Customer will replace unit.
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Richmond, TX 77469
Edwin
Job Details:
08/27/2024
Upon arrival I diagnosed unit. No faults no error codes. I ran unit in Timed Dry cycle for over 12min(pictures attached) I couldn't recreate what customer says to be experiencing. Customer says unit would stop and restart on its own. I made customer aware and explain how Wrinkle prevent feature works to make sure he turns that off. Unit is working as designed. SR#7739796947.
We serviced a
WHIRLPOOL4186] WASHER
Model WTW5000DW2
Near Sugar Land, TX 77478
Edwin
Job Details:
08/27/2024
Upon arrival I replaced all parts. After replacement ran diagnostic cycle unit passed no more bouncing.Customer ran cycle in drain and spin with towel customer satisfied. I explain to customer on loading unit with only 1 towel would cause unbalanced loads damaging suspension.Unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Stafford, TX 77477
Edwin
Job Details:
08/27/2024
"Upon arrival I diagnosed unit. Error codes F5E,1F5E3,F5E2. Door latch not responsive. Will need to order parts.; ordrng 1 W11307244 (Latch) and 1 W10837741 (Strike)"
We serviced a
WHIRLPOOL OVEN
Model WFE320M0BS3
Near Katy, TX 77449
Luis
Job Details:
08/27/2024
Checked unit and door seal is broken ; ordrng 1 W10535778 (Seal)
We serviced a
WHIRLPOOL OVEN
Model WFG320M0MS0
Near Katy, TX 77449
Luis
Job Details:
08/27/2024
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW4
Near Houston, TX 77065
dadrick
Job Details:
08/27/2024
Checked unit all functions are working properly unit is heating properly
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Houston, TX 77095
dadrick
Job Details:
08/27/2024
Checked unit recalibrated unit tested properly drain all of water out of an also spinning properly as well
We serviced a
WHIRLPOOL OVEN
Model WFG505M0MS
Near Cypress, TX 77433
dadrick
Job Details:
08/27/2024
Checked unit all operating functions tested properly waited unit unit cooled down to ambient temperature an departed home
We serviced a
JENNAIR RANGE
Model JGCp548HL00
Near Cypress, TX 77433
dadrick
Job Details:
08/27/2024
Checked unit cleaned burner head right front burner lighting without any problems
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ00
Near Houston, TX 77022
Gary L
Job Details:
08/27/2024
Removed and replaced water valve. Checked operation and function. Water filter needs to be replaced
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Houston, TX 77076
Gary L
Job Details:
08/27/2024
Found faulty cam. Removed and replaced cam assembly and checked operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ08
Near Houston, TX 77016
Gary L
Job Details:
08/27/2024
Found ice container broken. Removed and replaced ice container. Customer to get water line.
We serviced a
MAYTAG REFRIGERATOR
Model MRSF4036PZ00
Near Humble, TX 77346
Gary L
Job Details:
08/27/2024
Found ice container broken. Removed and replaced ice container. Checked operation
We serviced a
JENN-AIR COOKTOP
Model JGD3430GB05
Near Jersey Village, TX 77040
jerrell
Job Details:
08/27/2024
Tech to close ticket due to the cosmetic issue customer will need to call Jenn Air to get a parts and labor covered.
We serviced a
WHIRLPOOL COOKTOP
Model WCG77US0HS
Near Katy, TX 77493
Luis
Job Details:
08/27/2024
not been able to reach the cust..
We serviced a
WHIRLPOOL DRYER
Model WGD8600YW2
Near Houston, TX 77051
Derrick
Job Details:
08/27/2024
Check unit to find parts needed for repairs are no longer available. Unit is OK.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near Missouri City, TX 77459
Edwin
Job Details:
08/27/2024
Upon arrival I diagnosed unit. Removed unit noise coming from blower. Blower rubbing with debris in blower removed debris. Reinstall and tested unit. Unit is working as designed.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Houston, TX 77067
Osiel
Job Details:
08/27/2024
"reattached loose thermal cutoff to main harness - tested, working as normal"
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LS2
Near Houston, TX 77007
Louis R
Job Details:
08/27/2024
Fixed hinge receiver
We serviced a
WHIRLPOOL DRYER
Model MED8630HW2
Near Houston, TX 77024
Louis R
Job Details:
08/27/2024
Fixed loose connection to control
We serviced a
WHIRLPOOL DRYER
Model MED6630HW2
Near Houston, TX 77056
Louis R
Job Details:
08/27/2024
Fixed door hinge.
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW0
Near Cypress, TX 77429
Sarom
Job Details:
08/27/2024
AReconnected washer motor and checked all function
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBW00
Near Houston, TX 77083
Jordan
Job Details:
08/27/2024
Part order for pantry drawer (LW10546009) due to wire corrosion.; ordrng 1 LW10546009 (Pantry drawer)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Conroe, TX 77384
james
Job Details:
08/27/2024
Checked unit and repaired loose connection at heater element. Ran auto test cycle and unit checks ok.
We serviced a
WHIRLPOOL OVEN
Model WFG505M0MS0
Near Houston, TX 77339
Osiel
Job Details:
08/27/2024
upon arrival customer showed me where he claims the smell is coming from and pointed at the white padding by vent (see picture). I explain to him the padding he is feeling there is heat resistant material/padding and won't burn up - checked area no burnt makes or any indication of that material burning when using. Check unit in case of plastics wrapping or padding anywhere left over from shipping - unit checks ok
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS2
Near Houston, TX 77092
Gary L
Job Details:
08/27/2024
Complete out. Its a callback. Parts returned
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near South Houston, TX 77587
Derrick
Job Details:
08/27/2024
Check unit and no parts were needed for repairs. Unit unit was replaced.
We serviced a
WHIRLPOOL WASHER
Model MVW6500MBK0
Near Humble, TX 77396
leonard
Job Details:
08/27/2024
replaced broken left rear leveling leg and releveled unit and checked operation. ck ok; used 1 W11213957 (FEET-LVLNG) from stock
We serviced a
AMANA DRYER
Model NED4655EW1
Near Katy, TX 77449
Luis
Job Details:
08/27/2024
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Katy, TX 77494
Luis
Job Details:
08/27/2024
"I arrived to the customer home and the customer started telling me, why I was talking with tech line, that when I fixed it the last time the unit worked around three months and failed again, and she hired another company and this other company replaced the heat element that I had already replaced and that she paid with her own money for that, the name of the other company is Fast Service Appliance, tech line said we did everything we could and because another company worked on it and we don't know exactly what they did and our policy is we don't work behind any other company that's not authorized, so we refer the customer to contact customer service, I documented with partners team File#. 7738304523P. T.#. 7739712787"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Katy, TX 77449
Luis
Job Details:
08/27/2024
"The led light in freezer was out, I replaced it and checked ok; used 1 W11483116 (Led light) from stock"
We serviced a
WHIRLPOOL M/BUILT-IN M/W
Model JMW2430IL02
Near Tomball, TX 77377
gary
Job Details:
08/27/2024
"Ran diagnostics, replaced faulty console and control. Unit still has interference from door latch will need to order replacement. ; ordrng 1 W10883049 (Latch)"
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017AS09
Near Katy, TX 77449
Luis
Job Details:
08/27/2024
"Checked unit and fuse was out, I replaced it and checked ok; used 1 4375321 (Fuse) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ09
Near Missouri City, TX 77459
roosevelt
Job Details:
08/27/2024
"Checked and adjusted vent cover on evaporator fan motor that was vibrating in freezer, and customer is not happy with the refrigerator"
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JS3
Near Houston, TX 77070
Sarom
Job Details:
08/27/2024
"Reschedule , Tenant was not home when tech. arrive per property management; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS973CIDM00
Near Cypress, TX 77433
Sarom
Job Details:
08/27/2024
Customer did not approve the estimate to replaced UI and main board which are not cover by warranty. Total balance 985.11
We serviced a
JENNAIR M/W OTR
Model JMV8208WP0
Near Houston, TX 77094
Luis
Job Details:
08/27/2024
"I replaced the top interlock and all the switches and fuse , unit started working fine"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Katy, TX 77493
Luis
Job Details:
08/27/2024
"Checked unit and evaporator on fresh food is frost up, the customer is going to defrost the unit before we do anything and look at the estimate and will let us know ; ordrng 1 W11610999 (Evaporator cover) and 1 W11574767 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QMS00
Near Houston, TX 77098
derrick
Job Details:
08/27/2024
Order control and power supply board; ordrng 1 WP2259350 (Control) and 1 W10823805 (Control)
We serviced a
MAYTAG DRYER
Model MED6500MBK0
Near Humble, TX 77396
leonard
Job Details:
08/27/2024
repaired loose red wire connection at terminal block and checked all operations. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS02
Near Humble, TX 77346
leonard
Job Details:
08/27/2024
"replaced shorted emitter and receiver boards and checked operations. ck ok; used 1 w10898445 (CNTRL-ELEC), and 1 W10870822 (CNTRL-ELEC) from stock"
We serviced a
WHIRLPOOL RANGE
Model JDRP436HL01
Near Atascocita, TX 77346
leonard
Job Details:
08/27/2024
order parts 2man 2wgt; ordrng 1 W11334707 (manifold) and 1 W11334710 (manifold)
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Houston, TX 77075
Derrick
Job Details:
08/27/2024
Order parts ; ordrng 1 W11626074 (Control) and 1 W11481722 (Actuator)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Houston, TX 77007
Damarcus
Job Details:
08/27/2024
Order part and reschedule ; ordrng 1 W10507884 (Compressor)
We serviced a
JENN-AIR REFRIGERATOR
Model JBSFS42NMX00
Near West University Place, TX 77005
derrick
Job Details:
08/27/2024
Relaxed shorted control board and checked ok
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Houston, TX 77005
derrick
Job Details:
08/27/2024
Replaced worn idler and rollers and checked operation ok
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Houston, TX 77025
derrick
Job Details:
08/27/2024
Replaced shorted control and checked operation of unit ok. Drain stand us very low which may cause syphoning.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Houston, TX 77081
derrick
Job Details:
08/27/2024
"Replaced loud gear case, clutch and slider and checked operation ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS
Near Houston, TX 77096
derrick
Job Details:
08/27/2024
Order switches ; ordrng 3 W11384469 (Switch)s
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Arcola, TX 77583
derrick
Job Details:
08/27/2024
Order valve; ordrng 1 W11210463 (Valve)
We serviced a
WHIRLPOOL OVEN
Model AGR6303MMS
Near Houston, TX 77033
Derrick
Job Details:
08/27/2024
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QVS10
Near Sugar Land, TX 77479
roosevelt
Job Details:
08/27/2024
Replaced bad controls; used 1 W10757851 from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDP730HAMZ0
Near Missouri City, TX 77459
roosevelt
Job Details:
08/27/2024
Bad console ; ordrng 1 W11682810w11613564
We serviced a
WHIRLPOOL STACKED LAUNDRY
Model WET4027HW0
Near Houston, TX 77072
Jordan
Job Details:
08/27/2024
Installed listed part for basket not spinning properly. New valve for unit not bringing in cold water. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG32M0MS
Near Houston, TX 77082
Jordan
Job Details:
08/27/2024
"Ran all burners, and oven bake cycle. Found no leaks at burner assembly or regulator. Unit operating properly."
We serviced a
WHIRLPOOL OVEN
Model WFG320M0MS0
Near Houston, TX 77082
Jordan
Job Details:
08/27/2024
Installed new glass door (W11620722). Unit now operating correctly.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS2
Near Houston, TX 77079
Jordan
Job Details:
08/27/2024
Part order for unit with float switch error codes. Found water residue in drip tray from leakage.; ordrng 1 W11550169 (Tray) and 1 W11545764 (Switch) and 1 W11460946 (Pump and motor) and 1 W11434044 (Valve)
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Houston, TX 77063
Jordan
Job Details:
08/27/2024
"Installed new console (W11296171), and control (W11261167). Unit operations are now correct."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS05
Near Houston, TX 77031
Jordan
Job Details:
08/27/2024
Installed new ice container (W11347840). Ice now dispensing properly.
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Houston, TX 77088
Gary L
Job Details:
08/27/2024
Found unit intermittently working per customer. Removed and replaced control board. Checked operation
We serviced a
KITCHENAID OVEN
Model KOSE500ESS20
Near Rosharon, TX 77583
roosevelt
Job Details:
08/27/2024
Replaced vent plate
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN402ESS02
Near Missouri City, TX 77459
roosevelt
Job Details:
08/27/2024
Cracked ice maker ; ordrng 1 W11397192
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Houston, TX 77067
Osiel
Job Details:
08/27/2024
"replaced water valve - tested, working as normal"
We serviced a
MAYTAG WASHER
Model MVWB955FW1
Near Houston, TX 77006
Damarcus
Job Details:
08/27/2024
Found bad lid latch; ordrng 1 W11188327 (Latch)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Arcola, TX 77583
roosevelt
Job Details:
08/27/2024
Replaced bad control board
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Arcola, TX 77545
roosevelt
Job Details:
08/27/2024
Replaced bad doied and dl auth# is w1c3ap0wpl2; used 1 W11256462 from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS01
Near Houston, TX 77034
Derrick
Job Details:
08/27/2024
Order parts ; ordrng 1 Wp2188822 (Evaporator)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS
Near Magnolia, TX 77354
Joshua
Job Details:
08/27/2024
"Ran diagnostic, adjusted door hinges. All unit functions now checked ok"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS
Near Grangerland, TX 77302
John
Job Details:
08/27/2024
checked unit out fixed pinched wire unit is correct now
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Cypress, TX 77429
Sarom
Job Details:
08/27/2024
Reconnected main board1n and test all funcrion
We serviced a
JENN-AIR MICROWAVE
Model JMW2430LL03
Near Cypress, TX 77429
Sarom
Job Details:
08/27/2024
Reconnected the main board. checked all function.Customer need to contact the remodeling company to have the electrical to be checked out . Missing 120v ac to create 240Voltage
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW0
Near Cypress, TX 77429
Sarom
Job Details:
08/27/2024
AReconnected washer motor and checked all function
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Cypress, TX 77429
Sarom
Job Details:
08/27/2024
Reconnected water valve and checked all function
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Houston, TX 77007
Louis R
Job Details:
08/27/2024
Replaced bad inlet valve.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMV4
Near Magnolia, TX 77354
Joshua
Job Details:
08/27/2024
Ran diagnostic recorded fault code F4E3. Update email. karenanndargay@gmail.com. ordering replacement pump motor. ; ordrng 1 W11613479 (Sump motor assembly)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Houston, TX 77007
Louis R
Job Details:
08/27/2024
Found bad compressor.; ordrng 1 W11557671 (Compressor) and 1 W11546982 (Inverter) and 2 W11109499 (Drier)s and 1 W11742389 (Control)
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Magnolia, TX 77354
Joshua
Job Details:
08/27/2024
"Ran diagnostic, ordering replacement blower fan and magnetron ; ordrng 1 W11441128 (Blower fan) and 1 W11495561 (Magnetron)"
We serviced a
WHIRLPOOL RANGE
Model WFC310S0AW
Near Magnolia, TX 77355
Joshua
Job Details:
08/27/2024
"Ran diagnostic ordering replacement timer, right back burner and knobs; ordrng 1 WP3149400 (Knob switch) and 1 WP3149400 (Left knob switch) and 2 WPW10490037 (Knob)s and 1 WPW10259865 (Element)"
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Tomball, TX 77375
Joshua
Job Details:
08/27/2024
Unable contact t customer. Unable to get access to community gate.; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM10
Near Houston, TX 77066
Osiel
Job Details:
08/27/2024
upon arrival management stated no longer needed service
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Magnolia, TX 77354
gary
Job Details:
08/27/2024
We serviced a
WHIRLPOOL OVEN
Model WOED5030LZ01
Near Pinehurst, TX 77362
gary
Job Details:
08/27/2024
"Ran diagnostics, ordering replacement glass door assembly ; ordrng 1 W11654062 (Glass door)"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Houston, TX 77064
dadrick
Job Details:
08/27/2024
Checked unit error was for lid not locking ran tested on unit all functions working properly advised customer not to slam door so hard
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Arcola, TX 77583
derrick
Job Details:
08/27/2024
Per tech line order another fan motor; ordrng 1 W11578030 (Fan motor)
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Arcola, TX 77583
derrick
Job Details:
08/27/2024
Replaced shorted diode and checked operation of unit ok
We serviced a
KITCHENAID ICEMAKER
Model KUID508HPS01
Near Cypress, TX 77433
Sarom
Job Details:
08/27/2024
Reconnected filter housing. Advised customer to replace a new filter also
We serviced a
JENN-AIR REFRIGERATOR
Model JBSS42E22L00
Near Cypress, TX 77433
Sarom
Job Details:
08/27/2024
2 man job. reorder part; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Houston, TX 77064
dadrick
Job Details:
08/27/2024
Replace parts water pressure is a little weak advise customer to get plumber to check valve on home
We serviced a
UNKNOWN VENTHOOD
Model WVU37UC0FS1
Near Houston, TX 77080
Gary L
Job Details:
08/27/2024
Found blower cracked. Removed and replaced blower assembly. Checked operation
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Magnolia, TX 77354
gary
Job Details:
08/27/2024
"Ran diagnostics, ordering replacement harness and control assembly ; ordrng 1 W11643701 (Harness) and 1 W11627413 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HBS00
Near Spring, TX 77382
Joshua
Job Details:
08/27/2024
"Replaced evap cover, all unit functions checked ok. Customer set to monitor"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Magnolia, TX 77355
gary
Job Details:
08/27/2024
"Ran diagnostics, replaced complete regulator and gas valve assembly. All functions checked ok at this time"
We serviced a
JENN-AIR REFRIGERATOR
Model JBSS48E22L00
Near Montgomery, TX 77316
gary
Job Details:
08/27/2024
"Ran diagnostics, replaced faulty thermistor and heater assembly. All functions checked ok at this time."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Magnolia, TX 77354
gary
Job Details:
08/27/2024
"Ran diagnostics, unit will need complete harness and control replacement. W11513246W11643701 No further work approved at this time."
We serviced a
JENNAIR REFRIGERATOR
Model JFFCC72EFS02
Near Spring, TX 77382
Joshua
Job Details:
08/27/2024
Ordering replacement ice bin.; ordrng 1 W11033825 (Ice bin)
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS03
Near Houston, TX 77069
dadrick
Job Details:
08/27/2024
Replace part unit tested properly
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Katy, TX 77494
Luis
Job Details:
08/27/2024
"Checked unit with tech line and everything is working as it's designed, the customer didn't like the noise the hose make on the back of the unit, I pulled the unit away from the wall and customer was okay with that when she saw that it wasn't the unit File#. 7739797003"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Katy, TX 77494
Luis
Job Details:
08/27/2024
"I ran a diagnostic and unit had error codes F3E1, F2E1, F8E1, F1E1 and control is not working, customer is using the unit completely incorrectly, they are over loading and using too much soap; ordrng 1 W11607637 (Control) and 1 W10846364 (Hose)"