Replace dispenser and ran a diagnostics check - unit is operating as design

Lint filter stuck/jammed - able to remove and tested operations - working as normal

gave control to maint unit checked out

Added foam to top side of door.

upon arrival unit was disconnected need it to be connected for 24hrs to diagnose it r/s; saved tckt

Replaced faulty control. Unit is now working as intended no issues at this time

Replaced faulty valve. Unit is now working as intended no issues at this time

Checked unit and replaced stripped knobs. Unit checks ok.

Order parts reschedule with customersend to parts research for screws3wgt; ordrng 1 W11574181 (THRMST-FIX) and 1 W10832024 (thrmst-fix) and 4 xxxxxxxxxxxx (screws for interlock to cabinet)s

Checked unit and replaced shorted control with pressure sensor fault code. Ran auto test yccle and unit checks ok.

uninstalled unit and replaced broil element and repaired shorted wiring and re-installed and checked all operations. ck ok

Installed listed parts all operations normal.

Replaced broken supports.

"Replaced bad supports, idler & belt."

Installed listed parts all operations normal.

"Upon replacing the parts, the unit began to lock and unlock properly"

"Upon replacing the parts, the unit is now working properly. The lid latch is engaging and disengaging properly."

"Upon arrival, and after diagnosing, I noticed that the door had popped out of the hinge. The hinge itself is not damaged. It just needed to be realigned and adjusted. I reset the door and the unit is now working properly as designed."

part order; ordrng 1 w11557002 (im)

Upon arrival customer stated she put a new sink and is started leaking underneath sink but wanted to make sure it wasnt the dishwasher ran multiple cycles and drain them and seen no leaks unit is working as designed advised to call the guy that installed her sink

Upon arrival changed faulty control and and broken light unit is now working as designed

"DIFFERENT ISSUE. unit is not heating. ran vent test again and advised cust of blocked vent. unit needs element, stat, TCO, and catch.; ordrng 1 279838 (element,heater) and 1 W10900067 (cutoff-tml) and 1 WP3387134 (thrmst-fix) and 1 WP3389441 (catch)"

"Ran diagnostics, calibrated basket and customer advised on proper weight distribution. All functions checked ok at this time"

Upon arrival changed broken lights unit is now working as designed

Upon arrival customer stating food is freezing in the back next to the vent advised she needs to clear all food away from vent so the air can circulate unit is working as designed advised

replaced bad contreol

replaced defective control

replaced bad mag... dl auth# is w1eqqk0nl2

Checked unit and found drip tray full of water and float switch wet causing error code and alarm. Water supply line is dripping at connection at inlet valve due to corroded connector on supply line. Turned water off at supply valve and advised customer to contact plumber to have supply line replaced.

Checked unit and cleaned dispenser door latch. Ran auto test cycle and unit checks ok. Advised customer to change detergent pods due to the thickness of the ones they are using now. nit checks ok.

f8e1 f3e1 ordering parts; ordrng 1 W11578571 (control) and 1 W11101906 (water valve)

found and replaced worn parts

Replaced wash motor unit checks ok

Diagnosed unit and found shorted defrost heater ordered part; ordrng 1 W11658802 (Ice maker) and 1 W11321600 (Evap fan motor) and 1 W11553968 (Defrost heater)

Ordered spark module; ordrng 1 W11620523 (Harness switches) and 1 WPW10209656 (Igniter) and 1 W11590249 (Spark module)

Replaced faulty control unit is now working as designed advised

checked unit and found shorted hv diode and capacitor. called Safety team with results and spoke with Teresa and she advised they are going to replace microwave.

"F8E3 F7E1 Upon arrival and after diagnosing, I noticed that the inlet valve was staying stuck open leading to a F8E3 Overflow error code. then the unit will not spin at the full potential leading to a F7E1 area code. ; ordrng 1 W11740022 (CONTROL BOARD) and 1 W11513255 (INLET VALVE) and 1 W11026785 (MOTOR) and 1 W11481722 (ACTUATOR) and 1 W11395618 (CAPACITOR)"

Order parts; ordrng 1 W11545746 (Sensor) and 1 W11728028 (Control) and 1 W11627521 (UI)

Replaced open defrost heater. Ran diagnostic test cycle and unit checks ok.

"Called customer to provide time window and to also request that they start a cycle 1hr before my arrival so that im able to better understand the ongoing complaint. When arrived at customer home, the babysitter had stated that the machine was doing the same thing and stopped washer. I advised that she had not followed my specific instructions to turn unit on and leave as is until I arrived so that I can see what transpired. She inturrupted the troubleshooting process. I wanted to eliminate the human error factor but now was left with questions. Called tech suppport and documented SR# 7742130366Alaso called ASI appliance supervisor and documentedPer my supervisor, go ahead and order additional parts and will send another tech to install. ; ordrng 1 W11607637 (Control board) and 1 W11481722 (Actuator) and 1 W11428524 (Capacitor) and 1 W11665967 (Harness)"

replaced faulty drain pump and ran test cycle. test ok; used 1 W11396717 (WATER PUMP) from stock

"Upon arrival and after diagnosing, I noticed that the ice dispenser motor was not activating and it wasnt moving the coupler. The unit needs new parts. ; ordrng 1 W11671282 (DISPENSER MOTOR) and 1 W11676779 (ICE DISPENSER WIRING)"

hecked unit out unit needs mag cap and diod cust looking at new unit

"Ran diagnostics, replaced interlock fuse and control assembly. All functions checked ok at this time"

checked unit out took unit down changed out cap and diod unit is correct now dl number w1er1z1nl2

"Replaced ice maker,control board and triple valve"

Replace ice maker assembly - operating as normal

"replaced bin thermistor & pump - tested, working as normal"

Unit none repairable out of warranty unit has shorted harness in the cavity on going harness issue per Techline file #7742131202 customer call 18002531301

after installing harness - ran a preheat and still got the same error code: F8E1 - after speaking with Techline the unit is being sent over to engineering review. Customer call custoimer service for additional information 800-253-1301 and refer SR#7742039985 for job notes givin by techline

Replaced control board

"Upon arrival I found unit fan defective and the capacitor and diode burnt, after replacing those parts unit is working as designed and is heating."

"Upon arrival I replaced the motor and after replacing it I tested unit, unit is going through the timer and heating, unit is working as designed."

part order 3 wait due to distance; ordrng 1 w11551761 (lower switch) and 1 w11551558 (upper switch) and 1 W10422269 (filter) and 1 W10708076 (cord-power) and 5 w11707984 (fuses)s

Bad control board. ; ordrng 1 W11607637 (Control)

"Ran diagnostic lower water pressure filling up reservoir, ordering valve; ordrng 1 W10897719 (Valve)"

Installed new dryer belt. Unit now spinning properly.

Upon arrival unit again had a full batch of ice. Recalibrated ice machine no errors found. Unit operating properly.

Part order due to snapped lower harness.; ordrng 1 W11335100 (Lower harness)

Reset fill tube causing unit to leak once ice maker fills. Unit not operating properly.

Part order for bake element due to unit not heating.; ordrng 1 W10774342 (Element)

Installed new inlet tube causing loud evaporator fan noises. Unit now operating properly.

part order 2 man 2 wait with je; ordrng 1 w11416363 (pump) and 1 w11649995 (fan)

"Ran diagnostics, ordering replacement control and actuator assembly ; ordrng 1 W11603811 (Control) and 1 W11481722 (Actuator)"

part order 2 man 3 wait with je stacked unit; ordrng 1 w11314648 (bellow)

"Order door, screws and name plate; ordrng 1 WPW10339442 (Knob) and 2 WP3400832 (Screw)s and 1 W11178521 (Name plate) and 1 W11176456 (Glass door)"

Found hot and cold hoses reversed. Repaired and checked operation ok

Replaced bad damper motor and checked operation ok

Outside of cosmetic warranty. Consumer will need to call Whirlpool and get P&L if were going to repair

Order parts ; ordrng 1 W11130362 (SUSPENSION rods)

Replaced shorted control and checked operation of unit ok

Replaced compressor and condenser and checked operation of unit ok

Checked unit and control is not working ; ordrng 1 W11607637 (Control)

Found no issue with steam working as designed customer need to add more clothes

bad igniter; ordrng 1 W10324262 (igntr-oven) and 1 W10457998 (module-spk)

Check and found that burner caps were in wrong location on igniters Put the burner caps back on the proper place and all operation worked OK

checked and ajusted door and kick plat and all function ok

"Arrived at customer home to troubleshoot gas leaksTook pictures of paperwork and proceeded to inspect all burners for any sign of gas leaks Took pictures or seepage, no gas leak found found on any of the burners nor the back of the unit gas connectionRemoved oven bottom panel to expose the burner assembly to ensure proper flames on both sides, burner is coming ON/OFF as designed and when it reachezs temperatiure turns off, once it turns back on the burner flames ignite properly on both sides no gas leak nor seepage. All good. Tested oven vent with my CO meter and took pictures of readings, all good no negative readings. Called tech support to send picture of CO readings and to document that there was no gas leak detectedCustomer dissagrees. Advised customer of normal burnoff and he was not satisfied with that answer Unit is working as designed and I left gas turned ON and advised safe to useNOTE: Customer claimed that he smelled gas All over the house, I then showed customer how my gas meter was detecting the gas from the initial start of the burners but that it quickly dissipated. Once agreed that my metering device worked correctly and detected gas right away, I advised customer that if there was gas all ovwr the house my meter would be going OFF and not shut off, I then went an extra step further and walked around the living roon and hallway area and not once did my gas meter go off...... NO Gas leak found Oven/Range working as designed"

I inspected air flow and there is poor air circulation from exhaust vent. When I removed vent unit improved air suction. I explained to customer they need to get someone to inspect and clean duct.

order part; ordrng 1 W11607637 (control board)

"Ran diagnostic found loose harness, reconnect all functions checked okay"

Order oven bottom; ordrng 1 W11098799 (Bottom)

Unit nine repairable leaking in cabinet wall

Installed all parts. Tested unit and ran through cycle properly

"order parts 2wgt; ordrng 1 W11745759 (control board) and 1 W10898290 (valve-gas) and 1 W10898291 (module-spk) and 1 W11730273 (control panel), used 1 W11524031 (IGNTR-OVEN) from stock"

checked unit and looked up display control board needed for repair and part needed is no longer available

Diagnosed unit and found missing bellow ordered; ordrng 1 W11266654 (CLamp) and 1 W11314649 (Clamp) and 1 W11578223 (Bellow)

"Checked unit and ice container was broken, I replaced it and checked ok"

"Upon arrival I found unit doing the same issue, will call Techline, the issue is the water not dispensing well, but after I took the filter off it was a filter issue."

order parts 2wgt; ordrng 1 W10830278 (cntrl-elec) and 1 W10843055 (cntrl-elec) and 1 W11634312 (ui control board) and 1 W11603851 (fc fan motor assy) and 1 W11658802 (icemaker) and 1 W11578028 (invertor)

Unit needs board. Continues to run drain pump; saved tckt

"Installed catch,door springs, door switch, strike all operations normal."

Order parts reschedule with customer; ordrng 1 W11536793 (CNTRL-ELEC)

"Unit needs a new compressor. The customer said they did not want the repair, and they had already talked to someone at Costco who told them they had the option to fix or replace them and they were choosing to replace them. If and when the customer calls back, I will order a new compressor and additional parts for repair"

"Magnetron and other parts are needed, but Magnetron and blower motor are no longer available. Sr#7742114531; ordrng 1 W10859575 (Magnetron)"

"Ran diagnostic, found drainhose bended in 2 different spots and missing hose for air breather. Advice installer to use a different material for the drain hose and add breather line. Not to run machine till corrected"

F2e1 error code. Faulty display board; ordrng 1 W11236899 (Display)

Constantly running drain pump. Need new pcb. ; ordrng 1 W11607637 (Control board)

Ran diagnostics anad no code foundShowed customer that the rinse aid reservoir was empty and that WP recommends using at all timesCustomer was set on comparing this DW with their other DW on another propertyI advised to read use n care manual and get familiar with how this DW works Customer was still not 100% convinced but stated she would make adjustments on how to use the machine Unit is working as designed